Tawara Health Club 1

New Staff Induction

Report prepared by: and add your name.
Congratulations on your new job. We are delighted to welcome you to the team at Tawara
Health Club and hope you will enjoy working here. This briefing document is part of a
comprehensive induction programme which is designed to give you the necessary
information to settle into your new working environment and to also ensure you can
work legally and safely.

As part of your induction you will be required to attend an Induction Training Day. The
aim of this day is to welcome new staff and to introduce them to the standards and
policies of the company. It will also provide essential health and safety information.
The training days are held in January, April, July and October and you will be notified
of the next available event. Attached to this document is a personalised Induction
Checklist which you should complete with your line manager.

Company Mission employees is calculated on a pro-rata

basis. The leave year runs from 1
The mission of Tawara Health Club is to February to 31 January. Requests for
promote affordable fitness for everyone holidays must be approved in advance by
in an atmosphere that allows members to your line manager and a holiday form
create and maintain a rewarding and completed.
healthy lifestyle. We aim to enhance and
improve the overall health and fitness of If you wish to leave the company, please
others through motivation, education and refer to your offer letter for the notice
guidance. We are committed to the period you are required to give. Notice
health and well being of mind, body and should be given in writing to your
spirit. manager.

Mentoring Any absence due to sickness must be

notified to your manager by telephone as
As a new member of staff you will be early as possible on the first day of
assigned a mentor who will guide you absence.
through the early stages of your
appointment. They will help and support General Conduct
you as well as introduce you to company
policies and procedures. Your mentor Your hours of work are as stated in your
will be a neutral member of staff doing a offer letter. All members of staff are
similar job role. If you have not been expected to arrive at their place of work
assigned a mentor please speak to your punctually and without reminder. It is
line manager. your responsibility to check the rota and
know when you are on duty. Persistent
Absence lateness will not be tolerated.

The basic annual leave entitlement is 4 Personal calls should not be made on
weeks, increasing to 5 weeks for company telephones. Mobile phones
employees with 5 years reckonable must be switched off whilst you are at
service. Leave entitlement for part-time
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work. Smoking is prohibited on company be provided on your induction training

premises. day. Below is a list of key staff contacts
and their extension numbers which you
Uniform and Appearance may find useful:
Members of staff are expected to wear the Key Personnel
uniform that is provided for them. It DEPARTM NUMB
should be kept clean and in good repair NAME ENT ER
and will remain the property of the
company. Name badges are part of the Janet
uniform and should be worn at all times. Goode Personnel 3402
Footwear should be appropriate for the
area in which you work. Staff must Waleed
maintain the highest possible standards Patel IT 2691
of personal hygiene and cleanliness.
Julia
Disability Awareness Ould First Aider 2578

People with a disability may find it hard Ben Health and

to access our facilities and services Jackson Safety 4290
despite many improvements in recent
David Safety
years. Effective service for customers
Jones Officer 3651
with disabilities means treating everyone
the same regardless of disability. Be Ruksana
positive, polite and offer help if required. Nasser Payroll 5402
Use of ICT Equipment

Many duties involve staff using

computerised systems and the necessary
ICT training will be provided. All staff Anti-virus Policy
are given an IT account to access our IT
services. To obtain your IT account, you We aim to provide a computing network
must first have provided personnel with which is virus-free. A virus is a piece of
all the documents specified in your self-replicating code or malicious
contract of employment. You will then be programming code designed to destroy or
given a username, email address, initial damage information on computers or
password and a copy of the IT Acceptable steal user data. Viruses are usually
Use Policy. This policy is designed to disguised so their presence is not obvious
ensure that staff are aware of their to the computer user. A virus infection
professional responsibilities when using can be very costly to the company in
any form of ICT. All staff must sign the terms of lost data, lost staff productivity
policy and adhere to its contents at all and lost reputation. This policy applies
times. You must also be aware of, and to all computer users. Staff should be
comply with, the Data Protection aware of the main methods of preventing
regulations. Further details on this will viruses, three of which are:

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Policies and Procedures

The following documents are relevant to
all job roles and you should become
familiar with their contents:

1. Child Protection

2. Health and Safety

3. Training Centre Guidelines

4. Equal Opportunities/Equity Policy

5. Data Protection

6. Confidentiality

We take our Health and Safety

responsibilities very seriously and are
commmitted to ensuring that the health,
safety and welfare of employees and
visitors are not adversely affected as a
result of the work we do or by the
condition of our buildings. You will be
required to atend a health and safety
training day.

Please ask a member of staff if there is

any aspect of your induction you are
uncertain about. Welcome to the team!

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