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Knowledge Management Insights and Notes

The document outlines key concepts in knowledge management, distinguishing between types of knowledge such as knowledge, intelligence, experience, and common sense. It also categorizes knowledge into dimensions like shallow vs. deep, tacit vs. explicit, and established vs. new, while discussing the process of knowledge management and its associated challenges and implications. Ultimately, effective knowledge management can lead to faster training and better decision-making, but may also result in silos and inefficiencies.

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42 views2 pages

Knowledge Management Insights and Notes

The document outlines key concepts in knowledge management, distinguishing between types of knowledge such as knowledge, intelligence, experience, and common sense. It also categorizes knowledge into dimensions like shallow vs. deep, tacit vs. explicit, and established vs. new, while discussing the process of knowledge management and its associated challenges and implications. Ultimately, effective knowledge management can lead to faster training and better decision-making, but may also result in silos and inefficiencies.

Uploaded by

arittroguha10
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Knowledge Management Detailed

Notes
1. Knowing
a. Knowledge, Intelligence, Experience, Common Sense

- Knowledge: Structured and contextual understanding used to make decisions.

Example: A doctor knowing how to treat malaria.

- Intelligence: The ability to learn and apply knowledge.

Example: A software developer adapting to a new language.

- Experience: Skills gained through practice.

Example: A firefighter making quick decisions based on years of field work.

- Common Sense: Sound judgment from everyday experiences.

Example: Not opening a suspicious email link.

b. Data, Information, Knowledge

- Data: Raw, unprocessed facts. Example: “25, 50, 75”.

- Information: Organized data with meaning. Example: “Sales increased by 25% in March.”

- Knowledge: Information applied for action. Example: “March launches increase sales due
to demand.”

2. Dimensions of Knowledge
a. Shallow and Deep Knowledge

- Shallow: Surface-level facts. Example: Water boils at 100°C.

- Deep: Integrated understanding. Example: Thermodynamics used to design engines.

b. Tacit and Explicit Knowledge

- Tacit: Personal and hard to express. Example: A carpenter’s wood finishing skills.

- Explicit: Codified and shareable. Example: A user manual.

c. Embedded and Embodied Knowledge


- Embedded: Built into systems. Example: Knowledge in supply chain software.

- Embodied: Resides in people. Example: A dancer’s coordination.

d. Established and New Knowledge

- Established: Widely accepted. Example: Newton’s laws.

- New: Recently discovered. Example: CRISPR gene editing.

3. Knowledge Management (KM)


a. Definitions

- KM is the process of capturing, organizing, sharing, and applying knowledge to meet goals.

b. Challenges

- Cultural barriers, tech issues, measuring ROI, and loss of expertise.

c. Implications

- Positive: Faster training, innovation, better decisions.

- Negative: Silos, inefficiency, slow innovation.

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