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Solution of Queuing Model

The document presents two questions related to queueing theory in a cinema and a bank setting. For the cinema, it calculates the mean number in the waiting line, mean waiting time, mean number in the system, mean time in the system, and utilization factor. For the bank, it determines the utilization factor, expected waiting time in the system, and the probability of zero customers in the system.

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0% found this document useful (0 votes)
63 views2 pages

Solution of Queuing Model

The document presents two questions related to queueing theory in a cinema and a bank setting. For the cinema, it calculates the mean number in the waiting line, mean waiting time, mean number in the system, mean time in the system, and utilization factor. For the bank, it determines the utilization factor, expected waiting time in the system, and the probability of zero customers in the system.

Uploaded by

SoreBones
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

Question 1.

People arrive at a cinema ticket booth in a poisson distributed


arrival rate of 25per hour. Service rate is exponentially distributed with an
average time of 2 per min.

Calculate the mean number in the waiting line, the mean waiting time , the
mean number in the system , the mean time in the system and the utilization
factor?

Solution:

Arrival rate λ=25/hr

Service rate µ= 2/min=30/hr

Length of Queue (Lq)= λ 2/ µ(µ- λ)

= 252/(30(30-25))

=4.17 persone

Expected Waiting Time In Quie (Wq) = λ / µ(µ- λ)

=25/(30(30-25))

=1/6 hr= 10 min

Expected Waiting Time In The System (Ws) = 1/ (µ- λ)

=1/(30-25)

=1/5hr= 12 min

Utilization Ratio = λ /µ

=25/30

=0.8334 = 83.34%
Question 2. Assume that at a bank teller window the customer arrives at a
average rate of 20 per hour according to poission distribution .Assume also
that the bank teller spends an distributed customers who arrive from an
infinite population are served on a first come first services basis and there is
no limit to possible queue length.

1.what is the value of utilization factor?

2.What is the expected waiting time in the system per customer?

3.what is the probability of zero customer in the system?

Solution:

Arrival rate λ=20 customer per hour

Service rate µ= 30 customer per hour

1.Utilization Ratio = λ /µ

= 20/30 = 2/3

2. Expected Waiting Time In The System (Ws) = 1/ (µ- λ)

=1/(30-20)

=1/10 hour = 6 min

3. Probability of zero customers in the system P0 = 1 – P

=1- 2/3 = 1/3

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