Question 1.
People arrive at a cinema ticket booth in a poisson distributed
arrival rate of 25per hour. Service rate is exponentially distributed with an
average time of 2 per min.
Calculate the mean number in the waiting line, the mean waiting time , the
mean number in the system , the mean time in the system and the utilization
factor?
Solution:
Arrival rate λ=25/hr
Service rate µ= 2/min=30/hr
Length of Queue (Lq)= λ 2/ µ(µ- λ)
= 252/(30(30-25))
=4.17 persone
Expected Waiting Time In Quie (Wq) = λ / µ(µ- λ)
=25/(30(30-25))
=1/6 hr= 10 min
Expected Waiting Time In The System (Ws) = 1/ (µ- λ)
=1/(30-25)
=1/5hr= 12 min
Utilization Ratio = λ /µ
=25/30
=0.8334 = 83.34%
Question 2. Assume that at a bank teller window the customer arrives at a
average rate of 20 per hour according to poission distribution .Assume also
that the bank teller spends an distributed customers who arrive from an
infinite population are served on a first come first services basis and there is
no limit to possible queue length.
1.what is the value of utilization factor?
2.What is the expected waiting time in the system per customer?
3.what is the probability of zero customer in the system?
Solution:
Arrival rate λ=20 customer per hour
Service rate µ= 30 customer per hour
1.Utilization Ratio = λ /µ
= 20/30 = 2/3
2. Expected Waiting Time In The System (Ws) = 1/ (µ- λ)
=1/(30-20)
=1/10 hour = 6 min
3. Probability of zero customers in the system P0 = 1 – P
=1- 2/3 = 1/3