ZAYAR OO
Regional Partnership Manager
+959 77770 8620 # No. 49, 52 street, Botataung Tsp, Yangon, Myanmar. #
zayaroct33@[Link]
I am a university graduate with over 20 years of diverse professional experience spanning IT, financial consultancy,
telecommunications sales and marketing, and business development. I bring over 8 years of expertise in IT,
complemented by nearly 9 months as a financial consultant, over 2 years in telecom sales and marketing
management, and more than 5 years in business development.
Having previously worked as a Senior Instructor and software developer, I also possess hands-on experience in
developing and managing applications. My ability to work under pressure, meet deadline s, and drive impactful
results allows me to contribute effectively to team success and organizational growth. I am seeking opportunities
to leverage my strong sales, marketing, and business development skills to make a positive impact in a dynamic
environment
SKILLS
• Sales Leadership: Team development, coaching, performance management
• Sales Strategies: Market analysis, competitive positioning, pricing strategies
• Customer Relationship Management: Client acquisition, retention, and growth
• Sales Process: Pipeline management, lead generation, CRM utilization
• Forecasting and Reporting: Sales analysis, reporting, forecasting
• Negotiation: Closing deals, contract negotiation, objection handling
• Data Analysis: Sales data, market trends, KPI analysis
• Communication: Verbal and written, presentation skills
• Technological Tools: CRM systems, sales analytics, Microsoft Office
• Strategic planning and strategic leadership.
• Decisive: Capable of delivering quick solutions to the marketing challenges.
• Extensive work with all sources of media channels.
• Result oriented: Ability to achieve target within given time.
• Tracking Customer movement and Trend
• Data analyzing and reporting
• Develop and maintain good working relationships with all relevant local governmental bureaus, Agencies, and
Authorities
• Effectively communicate with clients, via telephone, face-to-face, and written communication
• Develop and maintain Relationships that benefit both clients
• Internal Relationships and External Relationships
• Highly skilled in scheduling appointments
• Dealing with the clients effectively via telephone, email and etc.
• Setting up and maintaining office filing systems
• Quick learning of new programs and customized software
• Able to work under high pressure and tight deadlines
• Other ad-hoc duties assigned by Management Team
PROFESSIONAL EXPERIENCE
Regional Partnership Manager | Ooredoo Myanmar, Yangon | October 2023 – Present
• Deliver biller and merchant accounts as per growth targets and ensure the expansion of the M-Pitesan
business.
• Identify opportunities within public institutions, corporates, and enterprises for increased usage of M-
Pitesan payment solutions.
• Activate and maintain active chain outlets, positioning M-Pitesan as the preferred payment channel.
• Analyze the market and provide a comprehensive SWOT analysis of the M-Pitesan business.
• Prepare Standard Operating Procedures (SOPs) for special cases related to strategic partners.
• Maintain strong working relationships and engagement with all accounts to ensure exceptional service
and satisfaction.
• Handle partner complaints and manage the merchant settlement process in a timely manner.
• Drive merchant payment transactions and collaborate with the Partner Campaign Execution Team to
execute related campaigns.
• Demonstrate expertise in campaign management and contribute ideas to the overall campaigning
strategy process.
• Develop tactical Mobile Financial Services (MFS) campaigns to support revenue achievement goals.
• Manage team members to deliver assigned Key Performance Indicators (KPIs).
• Positively influence and motivate the team to foster a collaborative and high-performing work
environment.
Assistant Vice President | MAB Bank Myanmar, Yangon | March 2023 – October 2023
• Identified and acquired potential strategic partners, including B2B partners, billers, and government
payment accounts, driving revenue growth and expanding market presence.
• Maintained and nurtured strategic partner relationships to ensure sustainable growth and identify new
business opportunities.
• Collaborated with strategic partners and vendors for requirement gathering, finalizing commercial
agreements, and ensuring seamless integration.
• Defined new product requirements for strategic partners, prepared Product Requirement Documents
(PRDs), and coordinated with the product team and vendors for integration and development.
• Managed cross-functional collaboration with partners to finalize product requirements, ensuring
timely delivery and successful launch.
• Conducted market research and analyzed feedback from strategic alliances and customer experiences
to inform new product designs and innovations.
• Developed competitive, innovative products tailored for multichannel distribution, ensuring timely
and effective rollouts.
• Partnered with international remittance companies to facilitate efficient outward remittance
transactions (Non-Trade) for customers.
• Engaged with nationwide government offices (YESC, MESC, ESE) to support online meter bill payments
and expanded the agent network for branches and agency banking.
Senior Deputy Manager | MPT Money Co., Ltd, Yangon | Sept 2020 – Feb 2023
• Defined and implemented the life cycle of Mobile Money B2B products, ensuring alignment with
business objectives.
• Introduced Mobile Money B2B payment services to potential business partners, including banks,
microfinance institutions, insurance companies, and merchants.
• Determined product pricing strategies and market positioning to enhance competitiveness and attract
key business partners.
• Led new business meetings and delivered professional sales presentations tailored to client needs.
• Conducted market research and leveraged networking to identify opportunities, developing
customized marketing approaches to address client requirements.
• Monitored merchant activities and customer trends, analyzed performance against targets, and
benchmarked product performance against competitors.
• Identified and secured strategic partnerships (B2B partners, billers, and government payment
accounts) to drive growth and expand market share.
• Maintained strong relationships with strategic partners to ensure sustained growth and uncover
additional business opportunities.
• Collaborated with strategic partners and vendors to gather requirements, finalize commercial
agreements, and facilitate seamless product integration.
• Prepared detailed Product Requirement Documents (PRDs) for new product developments and shared
them with vendors for integration and execution.
• Coordinated cross-functional efforts with partners to finalize product requirements, ensuring timely
delivery and successful launches.
• Conducted market research and analyzed feedback from strategic alliances and customers to inform
product design and innovation.
• Developed competitive, innovative products aligned with multichannel distribution strategies and
ensured timely product rollouts.
Business Dev Manager | eTrade Myanmar Co., Ltd, Yangon | Sept 2018 – Aug 2020
• Prepared strategic business plans aligned with the company’s mission and vision by researching local
and global market trends to ensure long-term and short-term profitability.
• Applied global trends to local markets, adopting a holistic and smart approach to maximize bottom-
line results.
• Initiated and developed benchmarking practices for business units through comprehensive
competitor analysis.
• Conducted feasibility studies for new business ventures to evaluate opportunities and risks.
• Led and collaborated with related departments to drive product innovation, acting as both an initiator
and collaborator for cross-functional projects.
• Coordinated with external organizations and internal teams to achieve targeted goals and monitored
the implementation of business plans.
• Continuously monitored and reported market trends, providing timely updates to stakeholders to
ensure informed decision-making.
• Reviewed and researched changes in local and global trends to keep business units proactive and
aligned with emerging opportunities.
• Proactively collaborated with other departments to align activities with the business plan and drive
corrective actions when needed.
• Monitored competitors’ strategies to ensure alignment with the company’s vision and maintain a
competitive edge.
• Partnered with line managers and department leaders for timely and effective execution of initiatives.
• Expanded networks across related markets and industries, leveraging connections to create new
opportunities and strengthen business outcomes.
• Negotiated and managed contracts, partnership agreements, and business proposals in collaboration
with internal and external experts.
• Maintained a commitment to continuous learning and professional development to enhance personal
expertise and organizational benefit.
• Provided management with timely updates on financial resources, manpower efficiency, and cost-
effective measures to optimize resource allocation.
Senior Sales Supervisor | Frontiir Co, Ltd, YANGON | Jan 2016– Aug 2018
• Prepared bespoke strategic plans, integrating sales, marketing, and pricing activities to maximize value
for stakeholders.
• Designed and implemented marketing plans to achieve organizational goals, monitored strategies,
and ensured alignment with market trends.
• Managed the complete product marketing cycle, applying diverse strategies and managing the
marketing department’s budget effectively.
• Initiated and coordinated advertising campaigns, promotional activities, and customer surveys to
assess current and future product requirements.
• Analyzed market trends and competitor data to inform strategic decisions and maintain a competitive
edge.
• Cultivated and managed client accounts and relationships, presenting proposals to senior
management and consistently meeting sales targets.
• Developed and implemented structured call schedules for prospects and existing accounts, including
cold calling to identify and secure new business opportunities.
• Scheduled and conducted client meetings, prepared meeting minutes, and delivered comprehensive
reports and presentations to management.
• Compiled weekly and monthly sales reports for the Director of Sales (DOS) and conducted regular
meetings with management.
• Addressed client feedback and complaints promptly, ensuring high satisfaction levels and continuous
improvement.
• Introduced products through engaging presentations and prepared contracts, purchase agreements,
and other sales documentation.
• Delivered after-sales support to clients, building trust and fostering long-term relationships between
clients and the company.
• Identified and surveyed potential growth areas, such as industrial zones, to develop business
development strategies.
• Crafted marketing communication strategies for product launches and the branding of existing
products.
Technical Consultant | Trustcopy PTE Ltd, SINGAPORE | March 2008 – November 2012
• For the database-driven applications, security watermark and standalone applications with the ability to
architecture applications from conceptualization, development, to rollout and support.
Incharge | KMD Computer Center | YANGON | 2004 - 2007
• Teaching the students programming languages and other supportive courses and guiding them for their
assignments and projects.
EDUCATION
2001 – 2004: B. A (English)
Ministry of Education, Yangon, Myanmar.
2002 – 2003: Diploma in Hardware Engineering
Ministry of Education, Yangon, Myanmar.
2002 – 2003: International Diploma in Electronic Commerce
NCC Education London, UK.
2003 – 2004: International Advanced Diploma in Computer Studies
NCC Education London, UK.
2004 – 2006: [Link]. (Hons) Degree in Computing and Information Systems
LONDON Metropolitan University UK.
2013 – 2014: Postgraduate Diploma in International Business
Coventry University, UK.
REFERENCES
Available upon request.
PERSONAL
Date of Birth: 25 October 1983
Marital Status: Married
Gender: Male
Availability: one month
