Interaction ID: 22038877
Conversation Between:
Customer Name: JACKSON
Agent Name: Doris
Started: 4/23/2025, 11:04:15 AM
Ended: 4/23/2025, 11:25:46 AM
-- BEGIN TRANSCRIPT --
[4/23/2025, 11:04:15 AM] from: Athena™ :: Please select an option below
[4/23/2025, 11:04:21 AM] from: JACKSON :: Other
[4/23/2025, 11:04:21 AM] from: Athena™ :: Describe how we may help and we will
connect you with our support team
[4/23/2025, 11:05:01 AM] from: JACKSON :: Since I started having an account with
betway I haven't received any bonus and am one of your best customers too
[4/23/2025, 11:05:01 AM] from: Athena™ :: Great, thank you for the information. You
are in our chat queue, please wait for the next available agent.
[4/23/2025, 11:05:21 AM] from: Doris :: Welcome to Betway, You are chatting to
Doris. I am pleased to assist you.
[4/23/2025, 11:05:39 AM] from: JACKSON :: Okay
[4/23/2025, 11:05:47 AM] from: JACKSON :: My name is jackson
[4/23/2025, 11:06:04 AM] from: JACKSON :: Since I started having an account with
betway I haven't received any bonus and am one of your best customers too
[4/23/2025, 11:07:28 AM] from: Doris :: Alright, I will be happy to look into
that. May I please have your mobile number used to register your Betway account?
[4/23/2025, 11:07:53 AM] from: JACKSON :: 0538444387
[4/23/2025, 11:10:15 AM] from: Doris :: Thank you, can you please hold on for me
whiles i look into your account?
[4/23/2025, 11:10:35 AM] from: JACKSON :: Okay madam
[4/23/2025, 11:15:32 AM] from: Doris :: I do apologize for keeping you waiting. I
am still with you. Kindly continue holding for me.
[4/23/2025, 11:15:54 AM] from: JACKSON :: Ok
[4/23/2025, 11:17:39 AM] from: Doris :: Thank you for holding. I do appreciate your
patience.
[4/23/2025, 11:17:56 AM] from: JACKSON :: Ok
[4/23/2025, 11:18:49 AM] from: JACKSON :: Hello
[4/23/2025, 11:19:20 AM] from: Doris :: Jackson, following up on your query kindly
note details has been sent to the team in charge for assistance.
[4/23/2025, 11:19:44 AM] from: Doris :: And review allow within 2 4hours this will
be resolved
[4/23/2025, 11:19:55 AM] from: JACKSON :: Ok
[4/23/2025, 11:20:05 AM] from: JACKSON :: Thank u
[4/23/2025, 11:21:00 AM] from: Doris :: Is there anything else I may assist you
with at this time?
[4/23/2025, 11:21:28 AM] from: JACKSON :: thats all my dear
[4/23/2025, 11:24:49 AM] from: Doris :: In order to offer you with the best
service, kindly take some time to complete the survey after this chat. Have a great
day and thank you for your patronage. All the best with your betting and goodbye
for now.
[4/23/2025, 11:25:45 AM] Notice :: Become a Bet Influencer with Betway. Share your
next bet to develop a unique Bet Influencer code, which you can share with your
friends. Every bet made using your unique code will earn you 4% of every wager.
[4/23/2025, 11:25:46 AM] from: Athena™ :: Question 1/2 : How satisfied are you with
the service received from the agent who helped you?
[4/23/2025, 11:26:08 AM] from: Athena™ :: Question 2/2 : Based on your experience
with us thus far, how likely are you to recommend Betway to a friend or colleague?
[4/23/2025, 11:26:28 AM] from: Athena™ :: Interaction Transcript
-- END TRANSCRIPT --
