Course Title: Business Communication and Reporting Writing
Course Code: BED213
Credit Hrs: 2
Lecturer’s Names: Dr. (Mrs). Y. T. Owie Office: Faculty of Education
E-mails:
[email protected] B 217 (Topmost Floor)
Phone: +2348035023354
Course Description
Fundamentals of communication. Forms of communication. Introduction to business
communication skills. Forms of business communication. Study skills. English grammar.
Punctuation in English. Sentence formation. Oral communication. Writing process. Public
speaking. Interpersonal communication. Negotiation skills. Corporate communication. Interview
skills. Communication technology
Course Objectives
The lecturer guides the students to understand the:
1. Concept of business communication skills
2. Process that takes place in communication
3. Different types of communication
4. Steps in writing process
5. Principles of interpersonal relationships
6. Interview skills for recruitment purpose
7. Necessary plans to make before negotiating communication
Course Outcomes
At the end of the course, the student is expected to be able to:
1. Explain the concept of business communication skills
2. Discuss the process that takes place in communication
3. State the different types of communication
4. Explain the steps in writing process
5. State the principles of interpersonal relationship
6. Describe interview skills for recruitment purpose
7. Identify the necessary plans to make before negotiating communication
Teaching Methods: Teaching methods shall be varied among:
i. Lecture Method.
ii. Group Discussion.
iii. Collaborative Learning
Assessment Methods:
Continuous Assessment (Attendance, assignments, test, etc): 30%.
Examination: 70% .
Course Outline
UNIT I: Business Communication
1. Concept and fundamentals of communication
2. Forms of communication
3. Concept of business communication
4. Business communication skills
UNIT II: The Communication Process
1. Study skills
2. English grammar
3. Punctuation
4. Sentence
UNIT III: Types of Communication
1. Oral communication
2. Public speaking
3. Interpersonal communication
4. Negotiation skills
5. Corporate communication
6. Interview skills and methods
UNIT IV: The Writing Process
1. Planning the message
2. Drafting the message
3. Revising the message
4. Editing and proofreading the message
5. Publishing and delivering the message
UNIT V: Communication Technology
1. Meaning, history and scope of communication technology
2. Traditional communication technology (postal services, landline telephones
radio and television broadcasting, etc)
3. Digital communication technology (internet, email, social media, mobile communication,
video conferencing, artificial intelligence and chatbots
UNIT VI: Principles of Interpersonal Relationship
1. Effective communication
2. Trust, honesty, and mutual respect
3. Adaptability and flexibility
4. Conflict resolution skills
5. Boundaries and personal space
6. Commitment and consistency
Learning Resources and Materials
• Business and professional communication, 2nd Edition (2024) by K. Floyd & P. Cardon
• Business communication: A complete guide (2020) by Gerardus Blokdyk
• Other relevant online resources
Lecture Policy
i. Attendance is mandatory and shall account for a part of continuous assessment.
ii. Students are expected to be in class before the commencement of lecture. No lateness.
iii. A student should attain 75% attendance to qualify for examination.
Dr. (Mrs). Y. T. Owie
