User's Manual

Nano Soft
Bathroom Softeners
CONTENTS Page No.

Introduction ------------------------------------------------------------------------ 03

Important Instructions ------------------------------------------------------------- 04

Component identication ---------------------------------------------------------- 05

Process and features -------------------------------------------------------------- 06

Know your Nano Soft -------------------------------------------------------------- 07 To 08

Caution & Inlet water condition--------------------------------------------------- 09

Technical specications ------------------------------------------------------------- 10

Installation Location, electrical & plumbing requirement ------------------ 11

How to install Nano soft? ----------------------------------------------------------- 12 To 14

Dos and don'ts ------------------------------------------------------------------------ 15

Unpacking checklist ----------------------------------------------------------------- 16

Troubleshooting ----------------------------------------------------------------------- 17
INTRODUCTION

The new generation Softenizers -Zero B Nano Soft are automatic water conditioners
from Ion Exchange India Limited meant to serve our customers with an experience of
enhanced performance, user friendliness and assurance on the quality of treated water.

The primary function of the Zero B Nano Soft is to condition the incoming hard water
to a softer form which improves experience in bathing, washing, laundering, It also
eliminates the scum formation, scaling effects of hard water on appliances and
bathroom accessories.
An automatic softener valve, the softenizer resin media, a media holding vessel and a
salt holding tank are the key components of this softener
Another aspect of the Zero B Nano soft is that, while installing and using, the automatic
softener equipment complements well with the existing plumbing and electrical setup of
the user.
Last but not the least, a robust and reliable automatic valve and softenizing media
delivers soft and safe conditioned water.
IMPORTANT INSTRUCTIONS

·Without reading and truly understanding the contents of this user manual, please do
not perform any operation on the control valve.

·After inactivation for a long period of time, initiate a recharge cycle, Then turn on the
tap for several minutes before resuming normal use.

·If water usage or hardness of the raw water increases (comparing to the normal
usage), the frequency of regeneration should correspondingly increase.

·Hot water can cause severe damage to the softener system. For water heater users, it
is recommended to install a check valve between the softener and water Heater.

·The inlet water pressure must be between 1.5 Kg/cm2 to 3.5 Kg/cm2, no negative
water pressure is allowed.

·During regeneration the outlet valve is required to be close. (In Appliances like geyser
and washing machine this is done.)

·No chemical is allowed at the inlet and outlet connections. No excessive force which
can damage the plastic conjunction parts should be applied by any tools.

·The required operating water temperature for softener is 5 to 50˚C.

·Avoid installation under direct sunlight. Exposure to excessive sun heat may cause
distortion or other damages to non-metallic parts.

·Point of use (POU) application.

·For recharging, use clean and white Tablet or khadi salt.

COMPONENT IDENTIFICATION

1.Glass panel
2. Front shell
3. Display board
4. Middle shell
5. Water leakage monitoring sensor
6. Salt level monitoring sensor
7. Brine tank
8. Bottom mounting clamps
9. Rear shell
10. Mounting clamps
11. Brine well and brine oat valve
12. Resin vessel 13. Automatic control valve assembly
PROCESS AND FEATURES

PRINCIPLE OF WORKING

1.The softener converts the hard water into soft water using an Ion exchange process
2.In the softening cycle, the softener resin media exchanges the hard ions of calcium
and magnesium for sodium ions
3.When the softener resin is exhausted, the auto valve gives command for recharging
the resin media (The softener gives output as per the set program depending on the
hardness of the raw water and your softener model)
4.In the recharge cycle , salt water (brine) is prepared and injected to the media for
recharging
5.In the recharge process, the hard ions are released in exchange for sodium ions from
the brine
6.The charged softener resin again delivers soft water
7.The Automatic valve facilitates the changes in porting internally and directs the water
based on the program

PROCESS CYCLES
1.Softening cycle converts hard water to soft water
2.Fill cycle lls water in brine tank to prepare brine for next recharge
3.Soaking Cycle is for preparation of brine solution
4.Backwash cycle cleans the softenizer media completely by removing mud and debris
that comes from inlet water during service.
5.In the Brine injection cycle the softenizer will be recharged with common salt
6.A slow rinse ensures efcient charging of softening media.
7.Fast rinse cycle ensures that the softenizer is cleared of all salts and set for softening
once again
The Service cycle duration (total hours / output) depends on the raw water hardness,
daily consumption and the softener model.
The Fill, Soaking, Backwash, Brine Injection, Slow rinse and Fast rinse cycles are termed
as the Recharge cycle
Recharge time is around – approx 2Hours 34mins (Including 2hours soaking time)
SPECIAL FEATURES

·Corrosion proof salt tanks for longer life

·Elegant and compact designed

·Fully automatic microprocessor controlling operation

·Can be easily installed on wall and ready to use

·Automatic OBR calculation and settings

·Indication- time to add salt

·Leakage protection indicator

·Display – current time, remaining soft water & service ow

·Inbuilt brine tank

Can be used for single point in bathroom, Geyser, washing machine & dish washer
KNOW YOUR NANO SOFT

1.The display screen

This display screen communicates the status of the softenizer.

Description
a.Current time, remaining soft water output (L), ow rate of outlet (LPM), etc. will be
displayed in display area.

b.Regeneration indicator: When the softener turns to regeneration status, this indicator
gets activated. When remaining soft water (L) drops to zero, the machine will start
regeneration at 1:00 am of the day.

c.Button Lock indicator: The buttons will be locked automatically if there is no

operation in 1 minute, and the keeps glowing. Press and hold and
a.keys simultaneously for 5 seconds to unlock the buttons.

Reminder to add salt indicator: When lack of salt, remind to add salt indicator will keep
ickering, the indicator will keep reminding from 7:00 am to 20:00 pm every day, until
addition of salt is over

Most of the key pads are for the Service technician to input data on site such as
Hardness of water, etc.
The User's keys are limited and to be explained by the Technician while installing.
The indications for the users to understand is as follows
After some time the valve will display the following in sequence
a.Remaining output of the softener (L)
b.Flow rate of treated water (LPM)
c.Current time
2. How to recharge the softener manually?

The option of manual regeneration is also available. This forced regeneration is

recommended under following conditions

1.Power failure during auto recharging (If you have doubts of an incomplete
recharging)
2.Unit is stagnant for more than 8 days or water quality is not desirable.

3.Be Aware

·Based on the set program by the technician during installation , the auto softener gets
regenerated midnight using the raw water
·Ensure that always inlet water is available around midnight for the scheduled
recharging
·Ensure that main switch of auto valve is always ON
·Salt level – Ensure the salt level in the brine tank is as per advise and add salt indication.
·The auto valve saves the set data for upto 3 days without power.
When there is no mains power continuously for 3 days or more, a '12:12' ash may
occur on display screen – This is to remind to reset the real time – Ask for service help

3.about salt recharging of the softener

·For recharging always use white and clear tablet salt or commercial grade/ khadi salt
(common salt)
·Remind to add salt indicator: When lack of salt, remind to add salt indicator will keeps
ickering and will keep reminding from 7:00 am to 20:00 pm every day, until nish the
adding salt.
·Kindly get advice from the technician about when to rell the salt tank
(This advice is based on your raw water hardness, water consumption and the
softenizer model)
·Ensure to ll at least 2.5kg salt at the time of installation. After this follow the add salt
indication.
5.Where the softener can be used?

·It can be an attachment to geysers, enhancing life of Geysers and also power saving,
·It can be used to prevent the chocking of shower panel, taps and ttings due to
hardness. & scale depositions
·It can be a used as an attachment for the washing machines.
·It can be connected to a dish washers
·It can be connected to a. kitchen loft tank for washing vessels
·It can be used as pretreatment to water puriers like UV, RO

6.Water leakage protection (Display Pt)

When the sensor probe for water leakage detects any water leakage, the system will
switch to the bypass mode; treated water will not be available. CALL FOR SERVICE.
(Raw water will be available during bypass)
How to remove the water leakage protection status?
After cleaning the water, press and hold the down key to return to the water use status.
CAUTION

For drinking - The Zero B Nano soft only conditions the water for bathing, washing
and laundering.
This water may not be microbially safe for direct drinking. Always use a point of use
water purier for drinking. Please take advise from our visiting personnel.

For replacement of media after expiry –

Whenever the resin is to be replaced, it is to be taken from our genuine source.
Note that the softener media used in this product has a life of several years (subject to
damages caused by adverse raw water quality changes, incorrect recharging, fouling due
to Iron, Manganese and turbidity)

INLET WATER CONDITION

Sr. No. Parameter Specications

1 Inlet water hardness 800 ppm max.

2 Oil & Grease Nil

3 Turbidity 1 NTU

4 Chlorine Nil

5 Heavy metals Less than 0.1 ppm

6 Inlet water pressure 1.5- 3.5 kg/cm2 max.

TECHNICAL SPECIFICATIONS

Parameter
Max. treated water ow rate 600LPH (10LPM)
Resin volume 4.8Liter

Treated water output per recharge

@500 Hardness 300Liter
@800 Hardness 180Liter

Salt required per recharge 0.62Kg

Salt loading capacity 2.5Kg (for four regenerations)
Regeneration time 2Hours 34Minutes (including
2hours soaking time)
Inlet pressure 1.5 – 3.5Kg/cm2
Inlet outlet connection ½”
Drain line and over ow line ¼”
Drain line and over ow line ¼”
Electric supply requirement Input 230VAC, Output-12 VDC
Product dimensions (L x W x H) 350 X 195 X 520mm

*NOTE - Minimum 1.5 kg/cm2 water pressure required for Softener operation.
Technical specications are subject to change without prior notice.
INSTALLATION LOCATION

·To condition the hard water supply at home, install the water softener close to main
water supply of Inlet.

·A nearby drain is required to carry away regeneration discharge (drain) water. Use a
oor drain, laundry tub, sump, Bucket or any other options.

·The location chosen for the installation must have enough space for the system itself, its
accessories and connections and also for proper maintenance.

·The system should not be installed next to heat source or where it receives a direct
ow of hot air.

·If softened water is to be supplied to a geyser it would be necessary to install a check

valve (NRV) between water softener and the geyser, to prevent hot water returning to
the system and damaging it.

ELECTRICAL AND PLUMBING REQUIREMENTS

1.Electrical requirement: - 230VAC ± 10%, 6Amp. Modular socket with safety latch for
earthing (This is too ensure the two pin Nano soft adaptor protect from fall out) should
be available at the point of installation.(As shown in Fig.1)

Fig.1
2.Plumbing requirement:- ½” water line with angle cock should be available

3.Please ensure inlet water pressure should be minimum 1.5Kg/cm2 and maximum
3.5Kg/cm2. If pressure is more than 3.5Kg/cm2 then use PRV (pressure reducing valve)
at the product inlet.

4.Drainage line is required within a distance of 1meter from the unit.

5.Ensure raw water hardness is below 800ppm

HOW TO INSTALL THE NANO SOFT?

Zero B Nano soft must be installed by the authorized service technician as per
recommended procedures for Softener assembly and Auto valve programming.

The softener has to be installed such that the salt lling door of the softener is not more
than 5.5 – 6 feet from ground (check customer convenience for opening salt lling door
and pouring salt)

Typical installation shown

·Use the template for mark the screw xing position on the wall and drill the holes with
8mm drill at the positions marked on the wall. The two stainless steel brackets should
be on the same horizontal line (As shown in Fig.2).

·Fix a pair of SS Clamps using screws to hold the Nano soft.

·Fix the bottom SS support clamp on the product bottom side using self tapping screws.
(As shown in Fig.3)
·Hang the softener on the pair of xed SS clamps, and move the softener down against
the wall to ensure that it is hung up properly. (As shown in Fig.4)

Fig.4
·After the xing of machine mark the bottom SS support clamp hole and drill the hole
using drill machine. Fix the bottom clamp using screw. (As shown in Fig.5)

·Connect the raw water line to the inlet port of the softener

·Connect the outlet line to the Geyser / washing machine etc (Hot water can cause
severe damage to the softener system. For water Geyser users, it is
recommended to install a check valve (NRV) between the softener and water
Heater.)

Inlet, outlet, drain and overow water line connections

The system supplied with set of tubing's a inlet, outlet and drain connections. Please
make sure that tubing's are tightened on the connectors.

Drain connection must always have a free outlet.

The Drain hose of the system must be driven towards nearby drain outlet. Within the
distance of one meter.
START UP OF THE SOFTENER

1. Ensure that the softener is installed by the authorized service technician as per
recommended procedures for Softener assembly and Auto valve programming

2. Ensure that sufcient inlet water supply and pressure is available as specied.

3. Ensure correct voltage, the softener requires a 230VAC, 50Hz supply.

4. Please check that the required amount of clear tablet salt is lled in the salt tank.

5. Insert the adaptor pin into the power port of the softener. Plug in power adaptor in
the power plug.

6. Switch “ON” the power supply of auto valve.

Real time, remaining capacity of treated water and treated water ow will become
active. This indicates that the auto valve is in service mode.

7. Now Open the Inlet valve of Nano soft.

8. The treated water starts owing to users Tap. After activation of the above icon, the
ow rate of the treated water will be displayed, but when treated water outlet tap is
closed, the ow rate of the treated water will not be displayed.

8. As per the scheduled program of regeneration (Based on hardness of raw water and
consumption), the regeneration of the softener will be carried out at night 1:00 AM
automatically.

9. Option of manual regeneration button is also available. The switch for manual
regeneration is provided on the auto valve.
10. If manual regeneration button switch is locked, press and hold both Up and
Down buttons for 5 seconds to unlock the buttons.

11. Before starting the service operation, manually trigger the softener in Backwash
mode for 5Min. and then put the valve by pressing manual button in lling mode for
7Min to ll the brine tank for regeneration.

12. Now put the softener in service mode by pressing manual switch, ush the water
from outlet for 1Min and then close the inlet valve.

13. Connect the outlet line to appliance.

14. Open the inlet valve.

15. Now Nano soft ready for use.

DO'S AND DON'TS

Do's

·Ensure that the product is installed inside the building or a shed

·As per the schedule, please ensure that the salt tank is lled with salt
·For recharging , use clean and white Tablet or khadi salt
·When not in use for a long duration (more than two days), switch “OFF” the main
power of the Softener.
·Always use genuine spares and resin media ( Purple colored resin media )
·Keep an 'Air gap' between drain line and drainage sump
·Always close the outlet valve during regeneration.
·When there is no power for more than 3 days or more, a 12:12 ash may occur on the
valve screen.
Correct and set the real time

Don'ts

·Install the softener in direct sunlight.

·Disconnect power of the softener.
·Close the inlet raw water line valve
·Install on freezing temperatures or water over 500 C
·land the drain line in the drain sump
UNPACKING CHECK LIST

·Nano soft assembled unit – 1Nos.

·SMPS for AV -1Nos.

·Template – 1Nos.

·SS clamps for wall mounting – 3Nos

·CSK screws – 6Nos

·Pan Head tapping screws – 3Nos.

·½” Nylon white tubing for Inlet outlet – 4Mtr.

·¼” white tubing – 3Mtr.

·Fitting straight ½” female threaded x ½” OD tube for inlet tap, outlet connection –
2Nos.

·3/8” white tubing for additional outlet connection – 2Mtr.

·Fitting elbow ½” male threaded x ½” OD tube product inlet, outlet connection –

2Nos.

·Fitting elbow ½” Male thread x 3/8” OD tube for additional outlet connection – 1Nos.

·3/8” OD tube ushing valve for additional outlet connection – 1Nos.

·Reducing tee ½” OD tube x ½” OD tube x 3/8” OD tube – 1Nos.

·Nylon Rawal plugs – 4nos.

TROUBLE-SHOOTING:-

Problem Cause Correction

1.Softener fails to activate the trigger for a.Electrical service to unit has been interrupted a.Assure permanent electrical service
regeneration b.Service time set is incorrect or zero. (check fuse, plug, switch, etc.)
c.Controller is defective. b.Reset service time.
d.Flow sensor is choke or defective c.Replace controller.
Clean or replace ow sensor
2.Softener supplies hard water. a.No salt in salt chamber. a.Always add the salt in salt chamber by the time of regeneration.
b.Drain ow restrictor plugged b.Clean ow restrictor
c.Raw water not available for regeneration. c.Please ensure raw water availability for regeneration
d.Leak at O-Ring on riser pipe d.Change O-Ring
e.Internal MPV valve leak e.Change MPV valve
f.Regeneration cycles time not correct. f.Set correct regeneration cycles time in the program.
g.Shortage of Resin g.Add Resin to mineral tank
h.Bad quality of feed water h.Reduce the inlet turbidity
Outlet line open in regeneration mode Always close the outlet line during regeneration

3.Pressure drop or Iron in conditioned a.Iron in the systems a.Clean the Raw water supply pipe
water b.Fouled resin bed b.Check regeneration time and increase frequency of regeneration.
Excess iron in the raw water Iron removal equipment is required to install before softening

4.Loss of mineral(Resin) through drain line a.Bottom strainer is broken a.Replace new bottom strainer
b.Riser pipe damaged Replace riser pipe

5.Continuous ow from the drain line a.Internal valve leakage a.Check and repair valve or replace the MPV
While regeneration electrical service to unit has While regeneration in process assure permanent electrical service
been interrupted. will be available.

5.Continuous ow from the drain line a.Internal valve leakage a.Check and repair valve or replace the MPV
While regeneration electrical service to unit has While regeneration in process assure permanent electrical service
been interrupted. will be available.

6.Salt water in soften water a.Foreign material is stuck in ow restrictor of a.Clean or replace ow restrictor
drain b.Set the regeneration time as per program.
b.Time set for regeneration is less or zero.

7.Reduced capacity of the unit a.Unit fails to regenerate a.Regenerate according to the correct operation requirement
b.Fouled resin bed b.Increase regeneration time and clean or change resin
c.Salt used is less for regeneration c.Use the salt quantity as recommended
Deterioration of raw water quality d.Check the raw water quality and set the service time accordingly

8.E1 Flashes on display a. Motor failure a. Replace motor

b. Control board failure b. Replace control board
c. Locating board failure c. Replace locating board
d. Moving disk stuck d. Clean the substance between moving disk.

9.E2 Flashes on display a. Wiring of locating board is damage a. Replace the locating board wiring
b. Control board failure b. Replace control board
c. Locating board failure c. Replace locating board

10. E3 Flashes on display a. Control board failure a. Replace control board

11.Pt Flashes on display a. There is water leakage inside of softener a. Open the unit and check for leakages
Unit Serial No. : .................................. NANO SOFT
Product Serial No. : ...............................................

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Email ID : ..............................................................

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