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Multi-Server System

A multi-server system features two or more servers serving a single waiting line, making it more complex than a single-server system. Key assumptions include an infinite calling population, first-come-first-served queue discipline, Poisson arrival rates, and exponential service times. The document outlines various parameters and computations related to customer probabilities, average numbers, and waiting times in the queuing system.

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Kristine Tagalo
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110 views2 pages

Multi-Server System

A multi-server system features two or more servers serving a single waiting line, making it more complex than a single-server system. Key assumptions include an infinite calling population, first-come-first-served queue discipline, Poisson arrival rates, and exponential service times. The document outlines various parameters and computations related to customer probabilities, average numbers, and waiting times in the queuing system.

Uploaded by

Kristine Tagalo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Multi-Server System/Multiple-Server Waiting Line

- Two or more servers in parallel serve a single waiting line


- Slightly more complex than the single-serve queuing system
Examples:
 Check-in counters at the airport
 Check-out counters in groceries
Assumptions of the multi-server model (Same as the assumptions in the single-
server system)
1. An infinite calling population
2. A first-come, first-served queue discipline
3. Poisson arrival rate
4. Exponential service times
Parameters of the multiple-server model are as follows:

To compute:
 The probability that there are no customers in the system (all servers are
idle) is:

 The probability of n customers in the queuing system:


For n > c: For n ≤ c:

 The average number of customers in the queuing system:


 The average number of customers in the queue is:

 The average time a customer spends in the queuing system (waiting and
being served):

 The average time a customer spends in the queue, waiting to be served:

 The probability that a customer arriving in the system must wait for service
(i.e., the probability that all the servers are busy):

Example:

Introduction & what is multi-server system – Kristine


Assumptions of the multi-server model – dina
Parameters – dina
To compute – Ashley
Example problem – claire
Another problem solving - kristine

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