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EA Help: Apex Game Ban Inquiry

The conversation is between a customer named 'ninja' and an EA HELP representative named Jangvei regarding a ban on the game Apex. The customer states they have not played for over a month and seeks assistance in resolving the ban issue. Jangvei confirms the customer's details and prepares to assist further.

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malakmohab22
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17 views1 page

EA Help: Apex Game Ban Inquiry

The conversation is between a customer named 'ninja' and an EA HELP representative named Jangvei regarding a ban on the game Apex. The customer states they have not played for over a month and seeks assistance in resolving the ban issue. Jangvei confirms the customer's details and prepares to assist further.

Uploaded by

malakmohab22
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

Jangvei (4/24/2024, 9:14:24 AM): By continuing, you consent to the monitoring and

storing of this conversation, including with an EA vendor, subject to the terms of


EA’s User Agreement [https://www.ea.com/legal/user-agreement ] and Privacy and
Cookie Policy [https://www.ea.com/legal/privacy-and-cookie-policy ].

Thank you for contacting EA HELP, my name is Jangvei, may I start with your first
name please?
undefined (4/24/2024, 9:14:54 AM): my first name is gamer and last is ninja
Jangvei (4/24/2024, 9:15:11 AM): Hi ninja, nice to meet you. Hope you are doing
well.
undefined (4/24/2024, 9:15:20 AM): thanks you too as well
Jangvei (4/24/2024, 9:15:32 AM): Thanks! I'm glad to hear that. How may I help you
today?
undefined (4/24/2024, 9:16:17 AM): ok so my problem is i wanted to open my apex
game and i found out i got banned even tho i didnt play the game for a month or
longer
Jangvei (4/24/2024, 9:16:49 AM): So as I understand that you Apex is banned and you
don't play for a month, am I right?
undefined (4/24/2024, 9:17:21 AM): thats correct
Jangvei (4/24/2024, 9:17:25 AM): Thank you so much for the confirmation and
information I will try my best to help you get the best information you are looking
for.
Jangvei (4/24/2024, 9:17:26 AM): Before we go ahead, may I please confirm your
registered email address and EA ID linked with your EA account with which you need
help?
undefined (4/24/2024, 9:18:06 AM): sure my email is [email protected]

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