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IT - Admin - Report - C

This report outlines the current IT and Administrative operations at Design Ltd., highlighting vulnerabilities such as a recent hacking incident and recommending improvements to Microsoft 365. Key issues include inadequate cybersecurity measures, poor asset tracking, and manual management processes. The report suggests implementing a firewall, migrating to M365, and digitizing administrative tasks to enhance efficiency and security.

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moraha4967
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17 views3 pages

IT - Admin - Report - C

This report outlines the current IT and Administrative operations at Design Ltd., highlighting vulnerabilities such as a recent hacking incident and recommending improvements to Microsoft 365. Key issues include inadequate cybersecurity measures, poor asset tracking, and manual management processes. The report suggests implementing a firewall, migrating to M365, and digitizing administrative tasks to enhance efficiency and security.

Uploaded by

moraha4967
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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IT & Admi

**Prepared by**: [Your Name]

**Department**: IT & Administration

**Company**: Design Ltd.

**Date**: April 10, 2025

📌 Purpose of the Report


This report provides an overview of current IT and Administrative operations, identifies
existing resources, highlights vulnerabilities (including a recent hacking incident), and
recommends key improveme to Microsoft 365 (M365).

🔧 Current Overview

IT Department Responsibilities
- Daily tech support for all users.

- Maintenance of computers, printers, internet.

- Managing emails and user accounts.

- Manual backups of local server.

- Basic antivirus and local file sharing.

- Handling software installations and licenses.

🧾 Admin Department Responsibilities


- Office supplies, vendor coordination.

- Maintenance and cleanliness of office.

- Visitor and courier management.

- Support for staff onboarding/offboarding.

- Basic documentation in Excel format.


Assets Overview

IT Assets
- Computers, printers, routers: [Insert quantity]

- Local server: [Insert specs if known]

- ISP connection: [Speed and provider]

- Software licenses: [e.g., Adobe, MS Office]

- Antivirus coverage: [Yes/No, How many]

Admin Assets
- Vendor contacts (scattered, manual)

- Office supplies inventory (tracked in Excel)

- Maintenance tools and checklists

⚠️Key Issues Identified

🔐 IT Gaps
- No firewall or proper cybersecurity setup.

- Weak or no backup system.

- Unmanaged local email setup with phishing risk.

- No asset tracking system.

- Network drops and unreliable internet.

📉 Admin Gaps
- Manual vendor and supply management.

- No central database or digital tracking.

- Unoptimized space usage and poor record-keeping.

💡 Why Microsoft 365 Now


After a server hacking incident, the need for secure and modern digital tools became urgent.
M365 helps with:
- Secure file sharing (OneDrive/SharePoint)
- Professional email with admin controls (Outlook)
- Improved communication and collaboration (Teams)
- Regular cloud backup and user access control (Azure AD)

🚀 Recommended Improvements

IT
- Install firewall and endpoint protection.

- Fully migrate to Microsoft 365.

- Create a digital IT asset register.

- Upgrade routers and ensure reliable network access.

- Train employees on cybersecurity best practices.

🧹 Admin
- Create a centralized vendor database.

- Shift supply tracking to shared cloud sheets.

- Digitize maintenance and office logs.

- Reorganize office space and storage.

- Establish a small admin task automation system.

✅ Next Steps
- Finish M365 rollout with proper user training.

- Start IT asset inventory and documentation.

- Set policies for cybersecurity and software use.

- Digitize admin processes for better control and transparency.

- Schedule periodic reviews and audits for both departments.

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