October 11, 2023

Version 1.8
Instructions for RX3i I/O Module Web/HTTP Firmware Upgrade

Instructions for Upgrading

PACSystems RX3i I/O Modules
With New Firmware Using Web/HTTP
Introduction
Some PACSystems RX3i I/O modules contain operating firmware stored in flash memory. New firmware is
provided in upgrade kits that are available as:
• A ZIP file download from https://www.emerson.com/Industrial-Automation-Controls/support, containing
the upgrade files. The ZIP file does not require unzipping prior to performing a Web/HTTP firmware
upgrade.
Some RX3i Controllers provides support for upgrading RX3i I/O Modules using Web/HTTP 1 . If your RX3i
Controller does not support Web/HTTP firmware update functionality, you need to follow the instructions
(included in the upgrade kit) for updating the I/O Module’s firmware using WinLoader, which is also included in
the upgrade kit.

Before You Begin

1. If OEM Protection in your PACSystems RX3i Controller is Locked, uploads and downloads of the application
logic, hardware configuration, and initial/forced values can be performed only by personnel who have the
OEM Key. If you are an end user, please contact your OEM to arrange for a firmware upgrade.
2. The revision of the Important Product Information (IPI) document that applies to this firmware upgrade is
included in this upgrade kit. Please read the IPI to understand how the changes in this upgrade will impact
your application.
3. Read the Upgrade Instructions included in the I/O module’s upgrade kit and follow any directions that are
specific to the I/O module you are planning to upgrade. There may be specific actions that must be done to
the RX3i Controller or the I/O module, prior to the upgrade, to ensure the upgrade is successful.

1
At this point of time, below RX3i controllers provides support for upgrading RX3i I/O Modules using Web/HTTP.
1. CPE330 - Firmware version 8.55 or higher
2. CPE302/305/310-BXXX - Firmware version 10.60 or higher.
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What You Will Need

1. A firmware upgrade kit.
2. A network connection between the computer containing the upgrade kit and a controller that supports
Web/HTTP indirect firmware upgrades.
3. Proficy Machine Edition PLC Programming Software is required to place the PLC in STOP/NOIO Mode if
the Run/Stop switch is not enabled in the hardware configuration.
4. One of the following web browsers:2
• Chrome
• Firefox
• Microsoft Edge
• Safari

2
The following browser versions were tested for compatibility:
• Chrome 62.0.3202.94
• Firefox 57.0.2
• Microsoft Edge 38.14393.1066.0
• Safari 11.0.2 (12604.4.7.1.6)
For more information on the supported browser versions by the respective models, please refer to the info in the Controllers webpage:
http://192.168.0.100/docs/FirmwareUpgradeInstructions.pdf, (where http://192.168.0.100 is Controllers IP address).

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Instructions for Firmware Upgrade

Firmware Upgrade Instructions

1. Copy the firmware upgrade ZIP file to any directory on your PC.
2. Use programming software or the controller’s Run/Stop switch (if enabled in the hardware configuration) to
place the RX3i Controller module in Stop Disabled mode.
3. If your PC uses a proxy server, it may be necessary to modify your Network Settings to disable the proxy
server (or disable use of automatic proxy configuration scripts).
4. Open a browser window and go to the PACSystems RX3i Controller’s homepage using the IP address
assigned to the controller’s embedded LAN 1 or LAN2 Ethernet ports3. (e.g. http://192.168.0.100)
Note: If redundancy is configured, you must use the controller’s direct IP address, NOT the redundant IP
address.
Note: Your PC needs to have one of its network interfaces on the same network as the RX3i Controller.
5. You may be prompted for a user name. If you are prompted for a user name, enter “update” (without the
quotes).
6. You will be prompted for a password. Enter the password that has been assigned to this specific unit. The
default password is “sierra” (without the quotes). Click on Log On.
NOTE: It is STRONGLY recommended to change the password from the default. See Resetting the
Firmware Update Password below.
7. Click on “Choose File” and navigate to the location of the firmware update ZIP file obtained and saved
earlier. Select the file and click “Open”.
8. Use programming software to get the Rack and Slot values of the RX3i I/O Module you intend to update.
Change the Rack and Slot values on the Firmware Update web page to specify the location of the module
that is to receive the firmware upgrade.
9. Click on “Upload File” to get the file upload started. The RX3i Controller’s Firmware Update web page will
indicate the upload progress. Note that the module will enter boot mode and blink several LEDs green in
unison during the upgrade process.
10. The firmware upgrade process may take up to four minutes to complete depending on the module being
upgraded. Do not power cycle the RX3i Controller during the update process as this may place the
module being updated in an unrecoverable and unusable state. Once the file upload is completed, RX3i
I/O modules will automatically reset. However, 90-30 modules (modules with IC693 or IC694 prefixes) do
not typically auto-reset after a firmware upgrade and must be power-cycled4.
11. When the firmware upgrade completes successfully the browser will remain on the Firmware Update web
page and will indicate that the upgrade process is complete. Note: The processing is complete when the
DONE status is displayed.
12. If the firmware upgrade is not successful, a Firmware Update Status page is displayed with an error status.
See the Common Causes of Failure section to determine how to correct the problem.
13. When you have successfully completed the firmware upgrade:
• Close your browser window.
• Mark or label your RX3i I/O Module to indicate the new firmware version. Ensure the label does not
cover any vents.
14. Return the RX3i Controller to Run Enabled mode using the programming software or the Run/Stop switch (if
enabled in the hardware configuration). Verify that the RUN LED is on solid GREEN.

3
The number of LANs supported by the Controllers may vary with the model. Some controllers may have a single ethernet port and some
may use switched ethernet ports. For example, RX3i CPE302/305/310-BXXX supports only one LAN and has switched ethernet ports (ETH1
and ETH2).
4
Using the Device Information Details in PME to view a module’s firmware revision information does not show the updated firmware version
until after a power-cycle. Device Information Details are accessed via the Show Status Online Command.

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Resetting the Firmware Update Password

The controller unit ships with a default firmware update password of “sierra” (without quotes). It is STRONGLY
recommended to change this password, as follows:

1. If your computer uses a proxy server, it may be necessary to modify your Network Settings to disable the
proxy server (or disable use of automatic proxy configuration scripts).
2. Use programming software or the controller’s Run/Stop switch (if enabled in the hardware configuration) to
place the RX3i Controller module in Stop Disabled mode.
3. Open a browser window and go to the PACSystems RX3i Controller’s homepage using the IP address
assigned to the controller’s embedded LAN 1 or LAN 2 Ethernet ports5. (e.g. http://192.168.0.100)
4. At the PACSystems RX3i Controller’s homepage, select the Administrator button in the top right-hand corner
and select the ‘Reset Password’ option. Dismiss any security warnings the browser may present indicating
the certificate is not issued by a known certificate authority. The certificate is dynamically generated by the
firmware on each power cycle (i.e. the certificate is self-signed).
5. The password reset depends on the Controller model type. The push button present on the module front
panel is used for password reset process. Push button used might be different for each Controller model. For
example,
a) Password reset for CPE3306 (using RDSD UPLD button).
b) Password reset for CPE302/305/310-BXXX (using PHY PRES button).
6. Press the password reset push button on the unit as directed until the page updates.
7. Release the password reset push button on the unit as directed.
8. Enter the new firmware update password and confirm it by entering it a second time. Press OK. The unit will
save the password and return to the homepage. The rules for the password are displayed on the screen.

5
The number of LANs supported by the Controllers may vary with the model. Some controllers may have a single ethernet port and some
may use switched ethernet ports. For example, RX3i CPE302/305/310-BXXX supports only one LAN and has switched ethernet ports (ETH1
and ETH2).
6
Make sure all devices are removed from the USB port. Pressing the RDSD UPLD button while a device is inserted into the USB port will
begin an upload sequence from the controller to the device.

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Instructions for Firmware Upgrade

Common Causes of Failure

1. Username and Password are incorrect.
INDICATION: Username and Password field are cleared in the Firmware Update web page.
REMEDY: Use the correct combination of Username and Password. Username is “update”
(without quotes). Password is “sierra (without quotes). In case the password is lost,
reset the password by following the “Resetting the Firmware update password”
procedure.
2. Attempt to upload an unsupported file.
INDICATION: The Firmware Update web page displays a message indicating that an error
occurred opening the update package or there is an error installing the new
firmware.
REMEDY: Verify that you selected the correct firmware upgrade ZIP file to upload.
3. Attempt to upload a ZIP file that doesn’t contain all of the necessary files for the update.
INDICATION: The Firmware Update web page displays a message indicating that the update
package is incomplete or there is an error installing the new firmware.
REMEDY: Verify that you selected the correct firmware upgrade ZIP file to upload.
4. Controller Not In Stop/Disabled Mode.
INDICATION: A Firmware Update Error is shown on the browser window indicating that the
controller is in RUN, STOP-IOENABLED, or STOP-HALT mode and that it needs to
be placed in the proper mode before firmware can be updated.
REMEDY: Stop the Controller and proceed by choosing the firmware upgrade ZIP file.
5. Rack and/or Slot are incorrect.
INDICATION: The Firmware Update web page displays a message indicating that there was an
error encountered establishing a connection to the target I/O Module.
REMEDY: Select Firmware Update again. Reenter the Username and Password if requested.
Select the desired firmware upgrade ZIP file. Reenter the correct Rack and Slot
values for the RX3i I/O Module you intend to update. Note: if your initial firmware
update attempt failed and placed the I/O Module in the Rack and Slot you selected
into boot mode, attempt a power cycle to restart the module. If the module remains
in boot mode you will have to reinstall or update that module’s firmware before it is
usable.
6. Firmware update attempted with redundant IP address.
INDICATION: The Firmware Update web page displays a message indicating that firmware update
is not allowed via the redundant IP address.
REMEDY: Access the firmware update web page using the controller’s direct IP address, rather
than the redundant IP address.

General Contact Information

Home link: http://www.emerson.com/industrial-automation-controls

Knowledge Base: https://www.emerson.com/industrial-automation-controls/support

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Instructions for Firmware Upgrade

Technical Support
Americas
Phone: 1-888-565-4155
1-434-214-8532 (If toll free option is unavailable)

Customer Care (Quotes/Orders/Returns): [email protected]

Technical Support: [email protected]

Europe
Phone: +800-4444-8001
+420-225-379-328 (If toll free option is unavailable)

Customer Care (Quotes/Orders/Returns): [email protected]

Technical Support: [email protected]

Asia
Phone: +86-400-842-8599
+65-6955-9413 (All other Countries)

Customer Care (Quotes/Orders/Returns): [email protected]

Technical Support: [email protected]

Any escalation request should be sent to [email protected]

Note: If the product is purchased through an Authorized Channel Partner, please contact the seller
directly for any support.

Emerson reserves the right to modify or improve the designs or specifications of the products mentioned
in this manual at any time without notice. Emerson does not assume responsibility for the selection, use,
or maintenance of any product. Responsibility for proper selection, use, and maintenance of any
Emerson product remains solely with the purchaser.

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