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Donia requested to modify her name from Donia Gab Allah to Donia GabAllah. Alaa K confirmed the request and asked for personal details to verify her identity, as well as a colored copy of her valid identification for the name change process. Once submitted, the relevant team will respond within 2-3 business days regarding the amendments.

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Optimistic Moon
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197 views1 page

Transcript

Donia requested to modify her name from Donia Gab Allah to Donia GabAllah. Alaa K confirmed the request and asked for personal details to verify her identity, as well as a colored copy of her valid identification for the name change process. Once submitted, the relevant team will respond within 2-3 business days regarding the amendments.

Uploaded by

Optimistic Moon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

Alaa K (5/14/2024, [Link] PM): Hi Donia, welcome to OET. How can I assist you?

Donia (5/14/2024, [Link] PM): I want to modify my name from Donia Gab Allah to
Donia GabAllah, please
Alaa K (5/14/2024, [Link] PM): No worries at all, I will assist you with that.
Alaa K (5/14/2024, [Link] PM): Before I can assist you further, I need to confirm
you are the candidate. Please confirm the following personal details:

1. Full name
2. Date of birth
3. Candidate number
Donia (5/14/2024, [Link] PM): Thank you
Alaa K (5/14/2024, [Link] PM): You are most welcome.
Donia (5/14/2024, [Link] PM): 1. Donia Gamal Mohamed GabAllah 2. 07/09/1997 3.
200495291
Alaa K (5/14/2024, [Link] PM): Thank you for providing your personal details.
Please allow me a moment to verify them.
Donia (5/14/2024, [Link] PM): Ok
Alaa K (5/14/2024, [Link] PM): Kindly provide me with your name as written on your
account.
Donia (5/14/2024, [Link] PM): Donia Gab Allah
Alaa K (5/14/2024, [Link] PM): Thank you for providing your personal details.
Donia (5/14/2024, [Link] PM): You’re welcome
Alaa K (5/14/2024, [Link] PM): In order for us to update your name we require a
coloured, copy of your valid, current passport or national ID (depending on what
you used to book your test).

Once you have a coloured, copy of your valid, current Identification please send it
to us via our online form: [Link]
Alaa K (5/14/2024, [Link] PM): Upon the submission of the form, our relevant team
will respond to you via email within 2-3 business days with the amendments made to
your personal details.

Kindly keep an eye on your email inbox and junk/spam folder for the response of the
relevant department.
Donia (5/14/2024, [Link] PM): Ok
Alaa K (5/14/2024, [Link] PM): Great.

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