Advance Communication using NLP
“ NLP is all about communication. It’s a WAY to endure your audience.”
TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link] | Web: [Link]
Person In-charge: Darrel | E-mail: darrel@[Link]
Advance Communication using NLP Course Outline
Title: Advance Communication using NLP
NLP is all about communication. It’s a WAY to endure your audience.
Course Overview
NLP is all about communication. It’s a WAY to endure your audience.
Bandler and Grinder set out all those years ago to model the strategies of excellent communicators and to
detect which specific elements of what they did made the difference that created the real difference.
They extended the traditional models of communicating into an in-depth exploration of what happens to an
individual's internal processing when s/he is communicating with others. Their outcome: to study the structure
of subjective experience.
Excellent communication need not be the privilege of the few This course is about refining the communication
process by making use of the principle of NLP. Communication is one of the most important and impressive
skills in business life. Good communication skills can be the difference between achieving your potential and
not.
This programme incorporates tools and ideas used in Neuro-Linguistic Programming (NLP) and explores ways
of communicating that make a real difference.
Course Objective
At the end of the programme, participants should be able to:
• Become more persuasive.
• Deliver memorable messages.
• Increase your confidence when communicating.
• Communicate clearly and concisely.
• Understand and work better with other people.
• Use your mind to its full potential.
• Add flexibility, structure, effectiveness and better choices into your life.
Methodology
This competency-based workshop is highly practical and interactive in nature, with lots of role-playing to
practice the skills learnt. It incorporates many tools and guide for executives and managers throughout the
communication process
Course Duration
2 days
Who Should Attend
Anyone whose success depends partly on the strength of their verbal communication.
It will benefit people in any organization, but particularly those in sales, marketing, customer service and
teams working together on projects.
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© 2024, TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link]
Advance Communication using NLP Course Outline
Course Outline
NLP set of Course Content
NLP involves the study of human excellence, demonstrating how to communicate well and influence others.
It incorporates tools and techniques to make messages more effective and persuasive.
You will develop practical strategies, to use both personally and professionally. You will also understand:
• First principles – the key principles of NLP.
• Our past – understanding the effect of our beliefs and past experiences on communication.
• Building rapport – techniques to build rapport including facts about body language.
• Our senses – understanding how to incorporate all of the senses in communication.
• The brain – demonstrating what happens in our brain to influence understanding and thinking
patterns.
• The mind – how the unconscious mind works.
• Language – understanding how we communicate through language patterns.
• Communication – highlighting the use of different patterns and styles used in communication.
• Persuasion – how to influence and persuade others positively.
This NLP training is simply learning how to communicate more effectively.
What we will cover in the 2 days
Essential NLP for Effective Communication – Day 1
• What is NLP?
• Principles of effective communication
• The 5 most biggest mistakes in communication – and how to avoid them
• Myths and realities about rapport and how to achieve it
• Pacing and leading towards agreement
• Non-verbal communication and contagious emotions
• How to stay in a resourceful state whatever happens
• Preferred thinking styles and how to influence them
• Framing and Reframing: the power of ‘headlines’ and agendas
• How to improve any working relationship using perceptual positions
• Develop a personalised action plan
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© 2024, TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link]
Advance Communication using NLP Course Outline
Essential NLP for Effective Communication – Day 2
• Meta programs: words that change minds
• Precision questions for better understanding
• How to use precision questions to change people’s minds
• The power of language: i) presuppositions
• The power of language: ii) embedded suggestions
• Breaking deadlocks and overcoming objections: i) chunking
• Breaking deadlocks and overcoming objections: i) the power of redefinition
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© 2024, TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link]
Advance Communication using NLP Course Outline
Trainer Profile - Leelavathi Subramaniam
Leela, an Energetic and Vibrant International Consultant, Motivational Speaker and Creative Trainer
has gained her popularity both in the local and international circle. She has spread her wings to Asia
Pacific, Middle East (Dubai, Doha, Oman) and also to Sudan to share her knowledge. Highly sorted
catalyst in Creative Intelligence & Transformational Thinking; Innovation Leadership & Organisational
Development.
Leela is DC Certified Trainer-Coach in Directive Communication TM Psychology at Directive
Communication International (DCI) Asia, in accreditation with the American Institute of Business
Psychology (AIOBP). Specialist in cultural diversity.
Her audience are always overwhelmed with her lively and fun filled presentation. Leela’s methodology
is tapping on the psychology of adult learning by sharing real life examples from organization in an
interactive way that internalize the learning. Specialising from the rank and file position, Leela has the
ability to continuously steer her audience to crave and seek improvement at workplace.
Leela has 24 years of experience from MNC, Education and Sales. She enhances her training with
exposure to organizational changes, Her training is very much of humanizing the processes. Her
experience from the Banking industry and in Human Resources, paving findings towards Improving
Business Strategy and “Leadership” gives her the extra edge in creating pathways to Change. Creating
Competency and Leadership development work experience includes Time Management, Coaching,
Mentoring and Counseling, New business development in Creating Improvement in Customer Focus
and service leadtime, Creativity and Innovation, Motivation and Change, leadership, and Performance
Management. She uses the Method Acting and Colored Brain process to change situations. A trainer
who has been fully been endorsed by her participants for her experience and creativity in engaging all
levels of employees. She solely believe that every individual has the capability to do something special
given the right tools.
* Certified Corporate Coach (ICF)
* Certified NLP practitioner and Neuro Semantic and Hypnosis and Time Lines. ( Dr Micheal Hall)
*Certified Sales Trainer - NLP FC in SALES ( Dr Willian Houton)
*MBA(USA) Southern Pacific University .USA
*BBUS (HRM / INTL BUSS) University of Tasmania, Australia
*CIM (UK)
*Certified –TESOL (Teaching English for Speakers of Other Language)
*Certified- Leadership Development Consultant by ILGE (Institute of Leadership and Global
[Link])
*Certified - Train the Trainer – Human Resources Development Centre TTT/0245
*Certified –Panel Trainer –TTT under The HRDF
A firm believer of “ People are the Pillars & Strength of the Organisation. A Well train Team of
Committed People” Leela conducts highly interactive programmes, both in English and Bahasa
Malaysia to ensure productive, economical and personal growth for all participants.
Leela has personally conducted training for many companies namely, AV Panasonic, Matshushita
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© 2024, TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link]
Advance Communication using NLP Course Outline
Electronics, HSBC, Felda Group , Asayake Sdn Bhd, Sankyo Precision, CNLT(FE) Sdn Bhd, Philip Morris,
Century Mahkota Hotel, EMPRESS HOTEL, SAUJANA RESORT GROUP, Bank Negara Malaysia, HSBC,
CIMB, M3, Maybank, Public Bank, Bank Rakyat, Kuwait Finance, Bank Of Sudan, Bank of Egypt, UNITEN
,Universitiy Sains Islam Malaysia(USIM) Philips Semiconductor, Polytechnic Malacca, BABAs, Kraiburg
Goodway Rubbers, Public Mutual, ASIA LIFE ,MNI, TAKAFUL INSURANCE, Cleveland Bridge Engineering,
Brothers (M), Jebsen & Jessens Broadway, Baerlocher, Far East Foam, POS Malaysia, POS LAJU,
ChemIndus& GIMB, Fibertex NonWoven, Dunham Bush, MIMOS SMART Computing, EPS-Agilent- HP
Call Centres, Carson Marketing, AIMIA, CALL BIZ- SAPURA Techno, Interaktif Jasa, Kementerian Wanita
dan Sosial(LPPKN), Kementerian Perumahan, Berjaya Vacation, TAFE, Cosmopoint Secure Express, Min
Ho Inds CallBiz, AEON Finance, Jusco, Extend Services, Maybank Fortis, VSOSs, Johnson Mathey, Seng
Heng Timber, GIANT Group Holdings, Cold Storage, Guardian Corporate Holdings, DAIRY FARM GROUP,
FAVELL FAVCO, FELDA, FARM BEST,FIDANI CHOCLATAIRES,QUANTUM SUPPLIES, MAHATRAVELS,,
Central Bank of SUDAN, RED SEA PETROLEUM CO, PETRODAR, KEER-MISC, SUDANESE NGO, WORLD
VISION SUDAN, AFRA MALL, ICQ SUDAN, ZAIN TELCOMM, MTN TELCOM, SAYGAR FLOUR MILL, South
Sudan Anti Corruption, Sudan Refinery, CTC Group of Companies, Qatar Oil, SYKT Peladang Berjaya
Group, MPOB, GITM, Telekoms. Agilent, SNY Global, Qinstar Bricks Contractor, Perbadanan Air
Melaka,TNB Melaka, Spansion,UniKL, Malaysian Airport Holdings (niaga) SB, MBSB, MMHE, TNB and
many other in house and public programs etc and many more companies that has successfully gained
from her training and [Link]…..
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© 2024, TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link]
Advance Communication using NLP Course Outline
Contact Us For Further Enquiry
TED Learning Sdn. Bhd. (1115493-D)
12-07, Binjai 8 Premium SOHO,
No. 2 Lorong Binjai, 50450 Kuala Lumpur
03-2742 1828 | 03-2386 7788
03-2742 1829
[Link]
training@[Link]
Who Are We?
TED Learning Sdn Bhd is a corporate training solutions company in Malaysia, registered with Human
Resource Development Fund (HRDF).
We provide a wide range of training in Soft skills, IT Technical and ISO trainings. Our clients consist of
both the government and private sector and come from various industries, nationwide. We have
trained companies from Brunei, Singapore, Indonesia, Thailand and Vietnam.
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© 2024, TED Learning Sdn Bhd
12-7 Binjai 8 Premium SOHO, No. 2 Lorong Binjai, 50450 Kuala Lumpur
Tel: 03-2386 7788 / 03-2742 1828 | Fax: 03-2742 1829 | E-mail: training@[Link]
