Research on Henry Mintzberg’s Management Roles
1. What is Henry Mintzberg’s Management Roles?
Henry Mintzberg, a management expert, identified ten managerial roles that leaders
perform in organizations. These roles are grouped into three categories: interpersonal,
informational, and decisional roles. Mintzberg’s model helps explain the diverse
responsibilities of managers, showing that their job is not just about planning and
organizing but also about communication, decision-making, and leadership.
2. The Ten Managerial Roles and Their Definitions
A. Interpersonal Roles (Dealing with People)
1. Figurehead – Represents the organization in formal and symbolic
duties, such as signing documents, attending ceremonies, and hosting guests.
2. Leader – Motivates and guides employees, ensuring they are
productive and working toward company goals.
3. Liaison – Acts as a bridge between internal and external contacts,
networking with stakeholders and building relationships.
B. Informational Roles (Handling and Sharing Information)
4. Monitor – Gathers and analyzes information from various sources to
stay informed about changes affecting the organization.
5. Disseminator – Shares important information with employees to
ensure everyone is well-informed.
6. Spokesperson – Communicates on behalf of the organization to
external parties, such as the media, investors, or the public.
C. Decisional Roles (Making Decisions and Solving Problems)
7. Entrepreneur – Identifies opportunities for improvement and
innovation, leading change initiatives.
8. Disturbance Handler – Resolves conflicts and problems that arise
within the organization.
9. Resource Allocator – Decides how resources (budget, personnel,
equipment) are distributed.
10. Negotiator – Engages in discussions and bargaining with employees,
suppliers, or clients to reach agreements.
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