Workforce Manager/ Consultant
Specialist/Pune/Wholesale IT:
0000KI45 (ID: 0000KI45)
External Description
Description - External
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your
potential. Whether you want a career that could take you to the top, or simply take you
in an exciting new direction, HSBC offers opportunities, support and rewards that will
take you further.
HSBC is one of the largest banking and financial services organisations in the world,
with operations in 64 countries and territories. We aim to be where the growth is,
enabling businesses to thrive and economies to prosper, and, ultimately, helping people
to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of a
Consultant Specialist
In this role, you will:
Resource Management:
Resource planning and Governance.
Excellent analytical skills combined with strong written and verbal
communication skills.
Project Planning and Execution -
Develop detailed Business plans, allocate resources, and establish timelines for
successful execution.
Stakeholder Management –
Build a strong relationship with GB/GF Transformation Leads, HR, Vendor Account
Managers and Partners for effective management of objectives. Work
collaboratively with owners and stakeholders and other key work-streams.
Technology / Tools Implementation –
Work with various teams for effective adoption of Technology Tools (Pioneer,
Taleo, Fieldglass, Vendor Portal, Discover) and leverage tools effectively to
support the various workforce processes within IT organization.
PUBLIC
MI & Reporting –
Work with Discover team for automation of manual reports by providing timely
requirements, testing and drive usage of workforce related reports among
stakeholders.
Ensure Daily check on quality of upload data and the outputs. Reconciliation
activities on a regular basis to capture the inputs from various stakeholders
covering GBGF’s, Vendors, HR and ensure the data is up to date in our source
systems.
Workforce Analytics & Reconciliation –
Responsible for Workforce Analytics and ensuring data breaks across various.
Workforce management systems are resolved on BAU basis. Work with
stakeholders to drive actions based on workforce.
Analytics available on reporting platform – discover.
Qualifications - External
To be successful in this role, you should meet the following requirements:
At least 10 years of relevant Business Management and resource management.
Prior experience in Banking domain.
Experience in delivery of large-scale projects / transformations.
Good working knowledge of Microsoft office and workforce planning
Strong Communications, analytical skills, attention to detail, and ability to
manage/influence multiple stakeholders.
People Management experience.
This will be a hybrid work model with 2 days in office and 3 days work-from-
home.
The successful candidate will also meet the following requirements:
Excellent leadership, communication, and problem-solving skills.
Excellent interpersonal, verbal and written communication skills. Be able to
clearly and professionally communicate with all business and IT parties, including
negotiation skills to resolve conflicts and maintain good relationship with all
parties.
Stakeholder management - identify key stakeholders; analyze their needs and
expectations; and plan to implement tasks to engage with them.
Have ability to multi-task and work independently, as well as work collaboratively
with other teams, some of which may be geographically distributed.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and
opinions count. We take pride in providing a workplace that fosters continuous
professional development, flexible working and opportunities to grow within an inclusive
and diverse environment. Personal data held by the Bank relating to employment
PUBLIC
applications will be used in accordance with our Privacy Statement, which is available
on our website.
Issued by – HSBC Software Development India
Opening Date (Period for Applying) - External
Aug 12, 2024
Closing Date (Period for Applying) - External
Aug 13, 2024
Internal Description
Description - Internal
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your
potential. Whether you want a career that could take you to the top, or simply take you
in an exciting new direction, HSBC offers opportunities, support and rewards that will
take you further.
HSBC is one of the largest banking and financial services organisations in the world,
with operations in 64 countries and territories. We aim to be where the growth is,
enabling businesses to thrive and economies to prosper, and, ultimately, helping people
to fulfil their hopes and realise their ambitions.
Department: - WSIT – Global Payment Solutions
In this role, you will:
Resource Management:
Resource planning and Governance.
Excellent analytical skills combined with strong written and verbal
communication skills.
Project Planning and Execution -
Develop detailed Business plans, allocate resources, and establish timelines for
successful execution.
Stakeholder Management –
Build a strong relationship with GB/GF Transformation Leads, HR, Vendor Account
Managers and Partners for effective management of objectives. Work
collaboratively with owners and stakeholders and other key work-streams.
Technology / Tools Implementation –
PUBLIC
Work with various teams for effective adoption of Technology Tools (Pioneer,
Taleo, Fieldglass, Vendor Portal, Discover) and leverage tools effectively to
support the various workforce processes within IT organization.
MI & Reporting –
Work with Discover team for automation of manual reports by providing timely
requirements, testing and drive usage of workforce related reports among
stakeholders.
Ensure Daily check on quality of upload data and the outputs. Reconciliation
activities on a regular basis to capture the inputs from various stakeholders
covering GBGF’s, Vendors, HR and ensure the data is up to date in our source
systems.
Workforce Analytics & Reconciliation –
Responsible for Workforce Analytics and ensuring data breaks across various.
Workforce management systems are resolved on BAU basis. Work with
stakeholders to drive actions based on workforce.
Analytics available on reporting platform – discover.
Qualifications - Internal
To be successful in this role, you should meet the following requirements:
At least 10 years of relevant Business Management and resource management.
Prior experience in Banking domain.
Experience in delivery of large-scale projects / transformations.
Good working knowledge of Microsoft office and workforce planning
Strong Communications, analytical skills, attention to detail, and ability to
manage/influence multiple stakeholders.
People Management experience.
This will be a hybrid work model with 2 days in office and 3 days work-from-
home.
The successful candidate will also meet the following requirements:
Excellent leadership, communication, and problem-solving skills.
Excellent interpersonal, verbal and written communication skills. Be able to
clearly and professionally communicate with all business and IT parties, including
negotiation skills to resolve conflicts and maintain good relationship with all
parties.
Stakeholder management - identify key stakeholders; analyze their needs and
expectations; and plan to implement tasks to engage with them.
Have ability to multi-task and work independently, as well as work collaboratively
with other teams, some of which may be geographically distributed.
Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)
HSBC is committed to building a culture where all employees are valued, respected and
opinions count. We take pride in providing a workplace that fosters continuous
PUBLIC
professional development, flexible working and opportunities to grow within an inclusive
and diverse environment. Personal data held by the Bank relating to employment
applications will be used in accordance with our Privacy Statement, which is available
on our website.
Issued by – HSBC Software Development India
PUBLIC
