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ESRS Course Summary

The ESRS 2016 course provides a comprehensive training agenda for new Beauty Consultants (BCs) at Mary Kay, covering topics such as company history, business strategies, and personal development. The course includes interactive activities, Q&A sessions, and videos to engage participants and reinforce learning. Key components include setting house rules, understanding Mary Kay's mission, and preparing for successful sales and team building.

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Romulo Estrera
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0% found this document useful (0 votes)
34 views2 pages

ESRS Course Summary

The ESRS 2016 course provides a comprehensive training agenda for new Beauty Consultants (BCs) at Mary Kay, covering topics such as company history, business strategies, and personal development. The course includes interactive activities, Q&A sessions, and videos to engage participants and reinforce learning. Key components include setting house rules, understanding Mary Kay's mission, and preparing for successful sales and team building.

Uploaded by

Romulo Estrera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

ESRS 2016 COURSE SUMMARY

Time Slides & Activity Remarks


Set-up Computer, Sound System &  Make sure the slides, video and song can be played
Activity Sheets  Make sure Activity Sheets are complete. 1 set for 1 attendee.
8:30-9:00 Setup
Attendance sheet ready  Make sure BCs sign the attendance sheet with complete name
and BC Number

Welcome  Make BCs feel warm and congratulate them for joining Mary
Kay
 First Mentor must set house rules before starting in order for
House Rules class to run smoothly.
 Mentors lead by example by practicing the house rules.
9:00 – 9:30 themselves
Introduction MK Enthusiasm Song  First Mentor must share the reason of singing the MK
Enthusiasm Song.
Outline & Objective  Brief through the objective and agenda.
Class Reminders  Discuss the important reminders
Challenge & Rewards  Make sure BCs understand the terms & conditions to get the
rewards upon graduation.
Your Dreams & Goals  Why’s
 Why Do you Need a Business
9:30 – 10:30  Why Mary Kay
Activity  Dreams & Goals
Your Dreams & Goals Mary Kay Philosophies  Sample Scenario
MKA Quote  Living Your Dream
Q&A  Open the floor to questions for 5 minutes
Activity  Find a Power in 10 Steps
Partnership
Video  The Company
Where We Started  Mary Kay Ash
10:00– 11:00  Mary Kay Inc
 Mary Kay Philippines
The Company Our Mission
Our Priorities
Our Philosophies
Video  The Heart of Mary Kay
Q&A  Open the floor to questions for 5 minutes
Avenues of Income  First Impression Simulation
Balance Your Business
Your Path to Higher Earnings
Understanding Our Business Cycle
Booking
Identifying Your Customers
Create a Contact List
11:00– 12:30
Activity  Create Your Contact List & Prioritize
Building Your Contact List
Your Career Path
Booking TIps
Booking Concerns
Dealing with No
Folow-up
Coaching  Practice Listening: 2 Stories
Hostess Program
Coaching Steps

Mary Kay Philippines Inc. Page 1


Personal Skin Profile
Q&A  Open the floor to questions for 5 minutes
LUNCH
Simple Selling Success
Door Openers
Ways to Sell  On the Go
 On the Face
1:30 – 3:00
 On With The Show
 On the Line
Preparing For Your
 On Paper
First Class
Payment Tips
Follow-up Strategy
Guidelines to Building a Team
Q&A  Open the floor to questions for 5 minutes
Beauty In Mary Kay
First Impression
First Impression Counts
3:00– 4:00 Video  Colors
Order of Application
Standard & Public Inner Beauty
Skin Care Class Company Event Etiquette
Code of Ethics
Q&A  Open the floor to questions for 5 minutes
Living Your Dream
Roadmap to Success
Path to Higher Earnings  Discuss
 Goal Poster Sample
ESRS Post Challenge  Challenge
4:00– 5:00
 How to Submit Power 10 runs
 Scenarios
Your Next Step
Video  Opportunity of a Lifetime
Q&A  Open the floor to questions for 5 minutes
6 Most Importnt Things
ESRS Agreement
Awarding of Certificate

Mary Kay Philippines Inc. Page 2

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