General Questions

1. What inspired you to conduct this study on school

canteen services?
We were inspired to conduct this study because students rely on
the school canteen for their daily meals, yet there are concerns
about food quality, pricing, cleanliness, and service. We wanted to
understand how satisfied students are with the canteen services
and provide recommendations for improvement.

2. Can you summarize your research in a few sentences?

This study examines the satisfaction levels of Grade 10 and Grade
11 learners at Alejo M. Pacalso Memorial National High School
regarding their school canteen services. We compared their
perceptions in terms of food quality, pricing, menu variety,
cleanliness, and staff service. Using surveys and statistical
analysis, we identified key areas for improvement and proposed
recommendations to enhance the canteen experience.

3. What is the significance of your study for the school and

the students?
Our study is significant because it provides valuable insights into
the strengths and weaknesses of the school canteen services. By
addressing student concerns, the school can improve food quality,
pricing, and cleanliness, leading to healthier eating habits, better
student satisfaction, and a more positive school environment.

4. How does your study contribute to existing research on

school canteens?
While previous studies discuss food quality and affordability in
school canteens, our research specifically focuses on comparing
the satisfaction levels of Junior and Senior High School students. It
provides localized data that can help school administrators make
informed decisions.

Research Problem and Objectives

5. What are the main objectives of your study?

The objectives of this study are:

• To determine the satisfaction levels of Grade 10 and Grade 11

learners regarding school canteen services.

• To compare their perceptions based on food quality, pricing,

menu variety, cleanliness, and staff service.

• To provide recommendations for improving the overall school

canteen experience.

6. How did you identify the gap in research that your

study aims to fill?
We noticed that while many studies discuss general school
nutrition policies, few focus on the students’ actual satisfaction
with canteen services. There is also limited research comparing
the experiences of different grade levels, which is why we wanted
to explore the differences between Grade 10 and Grade 11
learners.

7. How does your research help in improving canteen

services?
Our research provides concrete data on student satisfaction and
dissatisfaction. With this information, school administrators can
make specific improvements, such as introducing healthier, more
affordable meals, enhancing cleanliness, and improving customer
service among canteen staff.

Methodology

8. Why did you choose a descriptive-comparative research

design?
We chose a descriptive-comparative design because it allows us
to describe the current satisfaction levels of students while also
comparing the responses of Grade 10 and Grade 11 learners. This
approach helps in identifying trends and differences in perception.

9. How did you select your respondents?

We used purposive sampling, selecting 100 students each from
Grade 10 and Grade 11, with equal representation of boys and
girls. This ensured that we had a balanced and diverse set of
respondents to accurately reflect student opinions.

10. Why did you use a 4-point Likert scale for measuring
satisfaction?
A 4-point Likert scale (Highly Satisfied, Moderately Satisfied, Less
Satisfied, and Not Satisfied) prevents respondents from choosing
a neutral option. This ensures that they clearly express either
satisfaction or dissatisfaction, leading to more precise data
interpretation.

11. How did you ensure that your data collection process
was reliable and unbiased?
We conducted a pilot test to ensure that our survey questions
were clear and unbiased. We also guaranteed anonymity so that
students could answer honestly without fear of judgment. Lastly,
we used statistical tools to analyze the data objectively.

Findings and Interpretation

12. What were the key findings of your study?

• Grade 10 learners were generally less satisfied with canteen

services, particularly with pricing and food quality.

• Grade 11 learners were moderately satisfied, showing a

slightly better perception of pricing and cleanliness.

• The most common complaints were expensive food, lack of

variety, and hygiene concerns.

• Staff service was rated relatively higher, but hygiene practices

needed improvement.

13. How did you interpret the differences in satisfaction

levels between Grade 10 and Grade 11 learners?
Grade 11 learners were more satisfied likely because they had a
better understanding of the canteen’s limitations and more
financial flexibility compared to Grade 10 learners, who are
younger and may have stricter allowances.

14. What factors contributed to the dissatisfaction of

Grade 10 learners?

• Limited food options

• High prices compared to their daily allowance

• Cleanliness and hygiene concerns

• Overcrowding during peak hours

15. Were there any unexpected findings in your study?

Yes, we expected that both groups would have similar
dissatisfaction levels, but Grade 11 learners were more tolerant of
pricing and cleanliness issues, which suggests that experience
and financial independence may play a role in satisfaction.

16. How do your findings compare with previous studies

on school canteen services?
Our findings align with studies that show students often complain
about food affordability and quality. However, our study adds a
new perspective by comparing different grade levels, which
previous studies did not emphasize.

Recommendations and Implementation

17. How can the school administration use your

recommendations to improve the canteen services?
The school can use our research to implement specific
improvements such as:

• Offering more budget-friendly meal options.

• Enforcing stricter hygiene protocols.

• Expanding menu variety to include healthier and tastier options.

18. What are some possible challenges in implementing

your recommendations?

• Budget constraints for the canteen in offering cheaper meals.

• Resistance to change from canteen staff.

• Difficulty in maintaining food hygiene standards consistently.

19. Do you have suggestions on how to make healthier

food more affordable?
Yes. The canteen can:

• Partner with local farmers for fresh ingredients.

• Offer student meal combos at discounted prices.

• Reduce the sale of unhealthy but expensive snacks.

20. If given more time and resources, how would you

further improve your study?
We would expand the study to include more grade levels and
conduct interviews with canteen staff and school administrators
to understand their perspectives.

Limitations and Future Research

21. What are the limitations of your study?

• It only focuses on one school, so results may not be applicable

to other schools.

• It does not consider external factors like students bringing food

from home.

• The study relies on self-reported data, which may include

personal biases.
22. If you were to expand this research, what other factors
would you include?

• Nutritional value of the food offered.

• A comparison of private and public school canteen services.

• Direct interviews with canteen staff and administrators.

23. How can future researchers build upon your findings?

Future researchers can:

• Conduct a broader study involving multiple schools.

• Explore the impact of canteen food quality on student health.

• Investigate how pricing policies affect food choices.

Conclusion

24. What is the most important takeaway from your

research?
The study highlights the need for school canteens to improve food
quality, pricing, and hygiene to enhance student satisfaction.
Addressing these concerns can lead to a healthier and more
enjoyable school environment.

25. How would you summarize your findings to convince

stakeholders to take action?
Our study shows that many students are dissatisfied with school
canteen services due to food quality, pricing, and hygiene
concerns. If improvements are made, it can lead to healthier
students, better academic performance, and a more
positive school experience. Investing in these changes
benefits not only the students but also the school’s reputation and
overall well-being.
Recommendations for Future Researchers

What would you recommend to future researchers?

Future researchers can expand this study by:

• Conducting research in multiple schools to compare canteen

services across different institutions.

• Investigating how canteen food quality affects students’ health

and academic performance.

• Exploring how socio-economic status impacts students’ food

choices in school canteens.

• Studying the perspectives of school administrators and canteen

staff regarding food pricing and quality.

• Examining the effectiveness of implementing healthier food

options in increasing student satisfaction.

Did You Bridge Any Research Gap?

Did you bridge any gap from your study?

Yes, our study bridged a research gap by focusing on the
comparison of satisfaction levels between Grade 10 and
Grade 11 learners regarding school canteen services. While
previous studies have analyzed food quality and affordability,
there was limited research comparing satisfaction across different
grade levels. Our findings provide new insights into how students'
experiences vary and what improvements are necessary.

Research Variables

What research variables did you use?

Our study includes the following research variables:

• Independent Variable: School Canteen Services (food

quality, pricing, menu variety, cleanliness, and staff service)

• Dependent Variable: Student Satisfaction (measured using

the 4-point Likert scale)

These variables are related because the quality of school canteen

services directly influences how satisfied students are with their
food options. We chose these variables because they help identify
specific areas where the school canteen can improve its services.

Summary of the Study

What is your study all about?

This study examines how Grade 10 and Grade 11 learners
perceive the school canteen services at Alejo M. Pacalso
Memorial National High School. We identified key factors
affecting satisfaction, such as food quality, pricing,
cleanliness, menu variety, and staff service. The research
aims to provide data-driven recommendations to enhance the
overall school dining experience.

Briefly discuss the background of your study guided by

the deductive method.
Background:
School canteens play a crucial role in providing students with
nutritious meals, yet concerns about expensive food, poor
quality, lack of variety, and hygiene persist. Previous studies
highlight the need for better canteen management, but limited
research compares satisfaction levels across different grade
levels. This study fills that gap by analyzing student feedback and
identifying areas for improvement.

Findings:

• Grade 10 learners were less satisfied with canteen services,

particularly in terms of food quality and pricing.

• Grade 11 learners were moderately satisfied, showing better

tolerance for pricing and cleanliness issues.
• The biggest concerns included high food prices, lack of
menu variety, and hygiene problems.

Recommendations:

• Improve food quality and ensure meals are fresh and properly
prepared.

• Offer budget-friendly meal options for students with limited

allowances.

• Maintain stricter hygiene standards and train canteen staff on

food safety practices.

• Expand the menu variety to include healthier and more

appealing options.

Dependent and Independent Variables

What are your research variables? - Dependent or

Independent Variables

• Independent Variable: School Canteen Services (factors

such as food quality, pricing, menu variety, cleanliness, and staff
service)

• Dependent Variable: Student Satisfaction (measured

based on responses from Grade 10 and Grade 11 learners)

The independent variable affects the dependent variable because

the quality of canteen services influences the level of
student satisfaction.

Research Type Used

What type of research did you use?

We used a descriptive-comparative research design. This
method allowed us to describe the satisfaction levels of students
while comparing differences between Grade 10 and Grade 11
learners. We used survey questionnaires with a 4-point Likert
scale to gather numerical data and conducted statistical analysis
to identify patterns in student satisfaction.

Rationale of the Study

What is the rationale of your study?

The rationale behind this study is that school canteen services
significantly impact students’ daily lives. Many students
depend on canteen meals, yet issues like expensive food, poor
quality, and hygiene concerns often lead to dissatisfaction. By
conducting this research, we aim to provide the school
administration with data-driven recommendations to improve
canteen services, ensuring that students have access to
affordable, nutritious, and high-quality meals.

Did You Bridge Any Research Gap?

Did you bridge any gap from your study?

Yes, our study addressed a research gap by comparing the
satisfaction levels of Junior and Senior High School
students regarding school canteen services. While previous
studies focused on general canteen quality, our research
identified specific differences in perception between Grade 10 and
Grade 11 learners, helping schools tailor improvements based
on student needs.

Canteen Services:

Slide 1: Title Slide

"School Canteen Services of Alejo M. Pacalso Memorial

National High School as perceived by Grade 10 and Grade
11 learners"
• This slide introduces the research topic, which focuses on how
Grade 10 and Grade 11 learners perceive the school canteen
services.

• It gives an overview of the study’s scope, which includes

evaluating food quality, pricing, cleanliness, menu variety, and
staff service.

Slide 2: Background of the Study

Explanation:

• This slide defines what school canteen services are—

providing food and beverages to students.

• It also highlights that canteens serve as social spaces, where

students interact during breaks.

• The study focuses on whether the canteen meets the needs

and expectations of students.

Slide 3: Statement of the Problem

Key Research Questions:

• What is the level of satisfaction of Junior High School

learners in the school canteen?

• What is the level of satisfaction of Senior High School

learners in the school canteen?

• What are the significant differences between the food

satisfaction of Junior High School and Senior High School
learners?

Explanation:

• This slide presents the main objectives of the research.

• It seeks to measure satisfaction levels and compare Grade 10
and Grade 11 learners in terms of their canteen experiences.

Slide 4: Research Design

"Descriptive-Comparative Study"
Explanation:

• The study uses a descriptive-comparative design, meaning

it describes the satisfaction levels of students and compares
differences between the two grade levels.

• This method helps identify which factors affect satisfaction

and how experiences differ between Junior and Senior High
School students.

Slide 5: Sampling

Explanation:

• The study involved Grade 10 and Grade 11 students at

Alejo M. Pacalso Memorial National High School.

• A total of 200 students participated (100 from each grade

level).

• The sampling ensured an equal representation of male and

female students to maintain fairness and accuracy in data
collection.

Slide 6: Data Collection

"Requested permission from the School Head and used

Closed-Ended Questionnaires"
Explanation:

• Step 1: The researchers requested approval from the school

head before conducting the survey.

• Step 2: Students were given closed-ended questionnaires,

meaning they selected answers based on a scale (e.g., Highly
Satisfied, Moderately Satisfied, Less Satisfied, Not
Satisfied).

• Step 3: Data was collected systematically to ensure honest

and unbiased responses.

Slide 7: Data Analysis

"Weighted Mean and Statistical Package for the Social

Sciences (SPSS)"
Explanation:

• The Weighted Mean was used to calculate the average

satisfaction levels for different aspects of the canteen.

• SPSS (Statistical Package for the Social Sciences) was

used for accurate and reliable data analysis.

• This ensures that findings are objective and data-driven

rather than based on assumptions.

Slide 8: Results and Discussion (Findings 1)

Explanation:

• Grade 10 learners were LESS satisfied, particularly with:

• Food quality (taste, freshness, menu variety)

• Pricing (expensive for their daily allowance)

• Hygiene and cleanliness (lack of proper food handling and

sanitation)

• Their dissatisfaction highlights the need for canteen

improvements, particularly in food preparation and pricing.

Slide 9: Results and Discussion (Findings 2)

Explanation:

• Grade 11 learners were MODERATELY satisfied, meaning:

• They found pricing acceptable, but some still found it

expensive.

• They were more tolerant of food quality issues.

• They had concerns about hygiene but generally had a

better experience than Grade 10 learners.

• Main concern for both groups: Food quality needs

improvement.

Slide 10: Conclusions

"Based on the findings, the following conclusions were

drawn:"

• Grade 10 learners were less satisfied, meaning that the

canteen needs improvements in meal selection and
preparation.

• Grade 11 learners were moderately satisfied, indicating

that the canteen meets their expectations to some extent,
but improvements are still necessary.

• Food quality was the biggest issue for both grade levels,
requiring changes in:

• Meal freshness

• Variety
• Temperature control when serving food

Explanation:
This slide summarizes the overall research findings and
highlights the main takeaway—the need for canteen service
improvements.

Slide 11: Recommendations

"Based on the conclusion, the following recommendations

are offered:"

• Improve the taste, freshness, and variety of meals.

• Introduce healthier and more flavorful food options.

• Rotate the menu regularly to avoid repetition.

• Offer budget-friendly meal options for students with limited

allowances.

• Provide affordable meal packages or discounts.

• Enforce stricter hygiene protocols.

• Require canteen staff to wear gloves and wash hands

frequently.

• Keep the dining area clean and sanitized.

• Enhance customer service by training canteen staff.

• Assign additional staff during peak hours to avoid long

waiting lines.

• Develop a brochure summarizing findings and

recommendations.

• Ensure that both students and canteen staff are aware of

the suggested improvements.
Explanation:
This slide presents practical solutions that the school can
implement to address the canteen service issues identified in
the study.

Final Thoughts

• This PowerPoint presentation effectively presents the

research problem, methodology, findings, and
recommendations in a structured way.

• The results clearly show the differences in satisfaction

levels between Grade 10 and Grade 11 students,
emphasizing the need for canteen service improvements.

• The recommendations provide practical steps that the

school can take to improve food quality, pricing,
cleanliness, and customer service.