Pizza Portal
Parts Manual
94‐102019‐Rev32
Customer Support Phone: 1‐800‐229‐7912 Option 3
Customer Support Email: support@[Link]
Last Updated:2020/Feb/5 1 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
Revision History
ID Date Revision Description
1. 1/3/2018 Initial Release
2. 1/19/2018 Updated images of system controller board
3. 3/16/2018 corrected descriptions of red and green LEDs
4. 3/19/2018 ECN 18‐063
5. 3/28/2018 Added filter part numbers
6. 4/3/2018 ECN 18‐050
7. 4/30/2018 ECN 18‐126
8. 5/1/2018 ECN 18‐067
9. 5/1/2018 ECN 18‐063
10. 5/4/2018 Combined parts manuals for SN 1‐100 and SN 101+
11. 6/26/2018 Added temperature sensor extension cable
12. 7/10/2018 Added serial number break for wiper and bulb style side seal kits
13. 7/23/2018 added part locations
14. 8/2/2018 ECN 18‐191
15. 8/7/2018 ECN 18‐217
16. 9/25/2018 ECN 18‐091
17. 10/11/2018 ECN 18‐260
18. 10/16/2018 ECN 18‐270
19. 12/10/2018 Updated descriptions for temp probe kit & assembly
Last Updated:2020/Feb/5 2 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
Revision History
ID Date Revision Description
20. 2/28/2019 ECN 19‐032
21. 3/28/2019 ECN 19‐059
22. 4/10/2019 ECN 19‐057
23. 4/22/2019 ECN 19‐019
24. 5/23/2019 ECN 19‐094
25. 7/29/2019 ECN 19‐140
26. 8/5/2019 Reversed change made per ECN 19‐019
27. 8/12/2019 ECN 19‐145
28. 9/11/2019 ECN 19‐161; 19‐171
29. 10/31/2019 ECN 19‐207; removed 02‐0998 and 02‐12341
30. 1/6/2020 Added note about warranty exceptions; identified parts not covered by parts warranty
31. 1/16/2020 ECN 20‐107
32. 2/5/2020 Implementing change of EC 19‐019; 02‐09052 replaced with 02‐13283 & 02‐09054 replaced with 02‐13269
Part Warranty Exceptions:
The limited warranty shall not apply to light bulbs, ballasts, fuses, finish/paint or operating supplies. The limited warranty also shall
not apply to failure in performance or damage due to failure to follow installation, operating and maintenance instructions, use of
unauthorized parts or components, misuse, abuse, accident, vandalism, fire or neglect or by improper voltage or improper wiring.
Last Updated:2020/Feb/5 3 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
1. 38‐11181 0.375” Diameter Hole Plug
2. 71‐05589 110 CFM Cooling Fan
3. 51‐05479 15V Power Supply
4. 71‐05590 32 CFM Cooling Fan
5. 69‐05010 Antenna, Dual‐Band, RP‐SMA (male) connector
Last Updated:2020/Feb/5 4 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
6. 71‐05381 Blower Fan Motor Assembly
7. 21-05433 Cable, Customer Co‐Axial In [CUI Coaxial Cable]
[Serial Number PP0000001 to PP0000100]
8. 21-05435 Cable, Long, 1/2 Employee Differential Signal [EUI
Coaxial Cable]
[Serial Number PP0000001 to PP0000100]
9. 02‐09715 Cable Management Kit
1x
3x
10. 21‐09675 Cable, 5V to System Controller Board
11. 21‐08414 Cable, Audio Input
12. 21‐14065 Cable, CAT 6 from system manager board to CUI
13. 21‐14066 Cable, CAT 6 from system manager board to EUI
Last Updated:2020/Feb/5 5 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
14. 21‐06942 Cable, COM 1 to COM 2
15. 21‐06943 Cable, Serial
16. 21‐12208 Cable, Heater Switch [PP0001101 and greater]
17. 21-07896 Cable, Employee Touch Screen Interface Power
[Flex Cable]
[Serial Number PP0000001 to PP0000100]
18. 21‐06831 Cable, Temperature Sensor Extension
19. 21‐06621 Cable, Long LED Control to LED Board [46”]
20. 21‐06620 Cable, Med LED Control to LED Board [12”]
21. 21‐06619 Cable, Short LED Control to LED Board [4”]
Last Updated:2020/Feb/5 6 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
22. 21‐07811 Cable, IP68 Ethernet Patch
23. 21‐06368 Cable, Right Front Vertical Harness
[Serial Number PP0000001 and greater]
21‐06368
24. 21‐05107 Cable, SSR1 AC Out
25. 21‐05110 Cable, Heater Neutral In
26. 21‐05117 Cable, Wire, F10 to F11
Last Updated:2020/Feb/5 7 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
27. 21‐05118 Cable, Wire, Heater Line In
28. 21‐06941 Cable, Left Side Speaker
29. 21‐06945 Cable, Right Side Speaker
30. 21‐07509 Cable, Power Cord
31. 21‐07508 Cable, Wi‐Fi Antenna
32. 21‐05629 Cable, Motor Control to IR Break Beam, Left, 27”
33. 21‐05628 Cable, Motor Control to IR Beak Beam, Right, 5”
34. 03‐09523 Clean‐out Cover
35. 09‐05640 Cust Non‐Metal, Customer Door Locking Disk
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
36. 02‐04701 Customer Door Module
Last Updated:2020/Feb/5 8 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
37. 09‐05263 Double Cross Bar [Customer Door Module]
38. 09‐05641 Customer Door Module Outer Bearing
39. 31‐05443 Employee LED Termination PCB
40. 09‐07559 Filter, Rear Electrical Panel ‐Woven Polyester ‐
8.5”H x 5.38”W x 1” Thick ‐ MERV 8
41. 38‐05486 Filter, Top Display Sub‐Assembly‐ 10”x10”x1”,
Allergen Plus Pleated FPR 7 Air Filter ‐ MERV 11
Last Updated:2020/Feb/5 9 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
42. 02‐05658 Flag assembly (Customer Door Module)
43. 38‐04774 Front Caster Assembly
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
44. 68‐05417 Heater Switch
[Serial Number PP0000001 to PP0001100]
Last Updated:2020/Feb/5 10 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
45. 21-07989 Indicator: Panel Mount LED: Green
46. 21-07988 Indicator: Panel Mount LED: Red
47. 31‐06769 Interface Board
• NOTE 1: For machines with serial number less
than PP0000540, along with interface board
order cable 21‐09675
•NOTE 2: Cable 21‐09675 connects P28 (upper
left corner) on the interface board to J5 (lower
left corner) of the system manager board
• NOTE 3: Cable 21‐08111 present in machines
with serial number less than PP0000540 is
replaced by 21‐09675
Last Updated:2020/Feb/5 11 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
48. 31‐08006 IR Break beam Board
49. 68‐10163 Lighted Heater Switch
[Serial Number PP0001101 and greater]
50. 09‐05292 Light Pipe, Rear Indicator (Employee Side)
51. 50‐05251 Lock solenoid
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
Last Updated:2020/Feb/5 12 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
52. 02‐13269 Lower Employee Door
53. 31‐06501 Motor Control Board
Last Updated:2020/Feb/5 13 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
54. 38‐04807 Power Cartridge Assembly
55. 69-09444 Power Line Filter
56. 51‐13900 Power Supply, 5V [Adjusted and Tested]
57. 78‐09438 Programmed Reader
Last Updated:2020/Feb/5 14 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
58. 38‐04760 Rear Caster Assembly
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
59. 45‐05803 Rear Power Indicator Light
60. 02‐14182 Replacement Screws Kit
1. Scr, M4‐0.7x6mm LG, Pan Hdfseria Phillips [10]
2. Scr, M6‐1x8mm LG, PH Phillips [4]
3. Scr, M4‐0.7x10mm LG, Pan Hd, Phillips [4]
4. M4x13mm, FASTITE 2000, 410 SST., W/ ANTI‐
SEIZE [10]
5. Scr, M6‐1.0x12mm LG, Truss Head Phillips [2]
6. Scr, M4‐0.7x16mm LG, Hex Hd Scr [2]
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
Last Updated:2020/Feb/5 15 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
61. 31‐05425 Serializer PCB
[Serial Number PP0000001 to PP0000100]
62. 22‐05772 Spring [Customer Door]
63. 50‐04858 SS Relay
64. 02‐07489 Sub‐assy, Clutch Assembly
Last Updated:2020/Feb/5 16 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
65. 02‐07997 Sub‐assy, CUI/EUI Touch Screen Assembly
[Serial Number PP0000001 to PP0000100]
Front View Back View
66. 02‐09235 Sub‐assy, CUI/EUI Touch Screen Assembly
[Serial Number PP0000101 and greater]
Front View Back View
Last Updated:2020/Feb/5 17 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
67. 02‐13301 Sub‐assy, Display Bezel w/LXD
68. 02‐07495 Sub‐assy, Employee LED PCB Replacement Kit
LED Light Pipe
LED Board
69. 02‐07497 Sub‐assy, Heating Element Replacement Kit
Silicone Boots (2)
Last Updated:2020/Feb/5 18 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
70. 02‐07493 Sub‐assy, Lower Employee Door Gasket Replace‐
ment Kit
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
25 screws
71. 02-07486 Sub‐assy, Motor/Gear Set Assembly
72. 02‐07491 Sub‐assy, Upper Employee Door Gasket Replace‐
ment Kit
• NOTE: Part is not covered under parts warranty.
For more details See “Part Warranty Exceptions:”
on page 3.
25 screws
Last Updated:2020/Feb/5 19 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
73. 31‐05167 System Controller PCB
[Serial Number PP0000001 to PP0000100]
74. 77‐07583 System Manager PCB
[Serial Number PP0000101 and greater]
75. 61‐11171 Temperature Probe Assembly, 3/8”
• NOTE: Machines with serial number PP0000813
and greater ship with 3/8” temp probe installed
Last Updated:2020/Feb/5 20 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
76. 02‐11475 Temperature Probe Kit
• Kit is an assembly of a temperature probe,
cord grip, probe mounting bracket, and washer
77. 68‐05799 Thermal Cutout Switches
78. 02‐13181 Top Cover Assembly With Filter Access
Last Updated:2020/Feb/5 21 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
ID Part Number Description Image
79. 02‐13283 Upper Employee Door
Last Updated:2020/Feb/5 22 of 22
© 2020 Apex Industrial Technologies LLC. All rights [Link] Supply Chain Technologies and its mark are registered trademarks, and Trajectory Cloud, Con‐
nect n’ Go are trademarks of Apex Industrial Technologies LLC.
