User Acceptance Testing (UAT) is a vital part of the software development
lifecycle. As a prospective manual tester, it's crucial to prepare for your
interview. Here we have compiled a list of the top 25 interview questions for
UAT testing roles.
What is UAT Testing?
User Acceptance Testing (UAT) is the final phase in the software
testing process. During UAT, actual software users test the software to
make sure it can handle required tasks in real-world scenarios according to
specifications.
UAT Testing Interview Questions and Answers
1. What is the role of a UAT tester in a project?
The role of a UAT tester primarily involves validating the software against
business requirements. They ensure the solution works for the user and
meets their needs in real-world scenarios.
2. What are the key deliverables of UAT Testing?
Key deliverables include the UAT Test Plan, UAT Test Cases, Bug/Defect
Reports, and the UAT Sign-off document that states the software is ready
for production.
3. How do you prepare a UAT test plan?
A UAT test plan is prepared by identifying the key functionalities that need
testing. It includes the testing strategy, resources (both hardware and
personnel), testing schedule, and success criteria for each test case.
4. Can you describe the UAT testing lifecycle?
The UAT testing lifecycle begins with planning, where test scenarios and
cases are defined. This is followed by the User Acceptance Test (UAT)
based on these test cases. Bugs are reported and fixed. The cycle repeats
until the system meets user requirements, after which a sign-off is given.
5. How do you deal with conflicts between stakeholders during UAT
testing?
Conflicts are resolved through effective communication, negotiation, and
prioritizing issues based on their impact on the software's functionality and
business use. It's essential to maintain a clear channel of communication
and keep all stakeholders informed about the progress and issues.
6. How do you ensure effective communication with stakeholders
during UAT?
Effective communication can be ensured by holding regular meetings,
maintaining transparency about the testing progress, and utilizing tools for
collaboration and instant communication.
7. What's the difference between UAT testing and system testing?
UAT testing involves real users of the software, testing it in a real-world
scenario. In contrast, the testing team performs system testing to ensure
the system works as per the requirements in a controlled environment.
8. Can you describe an effective UAT team structure?
An effective UAT team should ideally include a UAT lead, several UAT
testers, a business analyst, and the users who will be using the system.
The team could also include project managers and developers for smooth
coordination.
9. What are some challenges faced during UAT testing and how can
they be overcome?
Common challenges include limited user availability, lack of real-world
testing environments, and resistance to change. These can be overcome
by proper planning, effective communication, and providing necessary
training to the users.
10. How do you validate the success of UAT testing?
The success of UAT testing can be validated by meeting the predefined
success criteria, which includes the software fulfilling its intended use
without any critical errors. A successful UAT phase should also result in a
user sign-off, indicating the user acceptance of the software.
11. Can you describe a time when your UAT testing efforts led to the
discovery of a significant software flaw?
The interviewer expects you to share a past experience where your testing
efforts led to a crucial finding. Explain the situation, what you discovered,
and how it impacted the project.
12. How would you handle a situation where a developer disagrees
with a bug you reported?
The key here is effective communication. Discuss your point of view with
the developer and try to understand their perspective as well. If the
disagreement persists, involve a superior or the project manager in a
decision.
13. How would you handle a situation where the product owner wants
to skip UAT due to project delays?
It's crucial to convey the importance of UAT testing in ensuring the
software's quality and functionality. Express your concerns and explain the
potential risks of skipping this phase.
14. How do you prioritize test cases in UAT testing?
Test cases can be prioritized based on their business impact, severity, and
complexity. Features critical to the business are usually tested first.
15. How would you handle it if the software fails UAT testing?
Identify the causes of failure, report them, and work with the development
team to resolve the issues. Retest once the issues are fixed and ensure the
software meets the user requirements before moving ahead.
16. Can you describe a time when you had to deal with a difficult
stakeholder during UAT testing?
Share a past experience where you had a difficult interaction with a
stakeholder. Explain the situation and how you managed it while
maintaining professionalism.
17. How do you manage the UAT testing of a large software
application with many interconnected modules?
The testing of a large application requires a well-planned test strategy,
proper resources, and effective collaboration among team members. Tools
that help manage test cases and document results can also be beneficial.
18. What would you do if the users are not able to perform UAT due to
a lack of time or resources?
In such a scenario, prioritize the critical functions for testing. If possible, you
can also consider bringing in additional temporary resources or using
testing tools to expedite the process.
19. How do you ensure the software meets user expectations in UAT
testing?
To ensure the software meets user expectations, engage with users from
the start, understand their requirements, and test the software based on
those requirements.
20. Can you describe a time when you had to adjust your UAT
strategy mid-project?
Here, you should share an experience where unexpected changes in the
project required you to adjust your UAT strategy. Highlight your adaptability
and problem-solving skills.
21. How do you create UAT test cases?
UAT test cases are created based on user scenarios. They should be
simple to understand, cover the entire functionality of the application, and
should align with the user's needs and expectations.
22. What tools can be used for UAT testing and documentation?
Some common UAT testing tools include Usersnap, Jira, and TestRail. For
documentation, tools like Confluence, Google Docs, and Microsoft Word
are commonly used.
23. What is a UAT sign-off, and when is it done?
A UAT sign-off is a document that signifies the completion of the UAT
phase with the software meets all the defined user requirements. It is
typically done after all test cases pass successfully and all critical defects
are resolved.
24. What are the different types of UAT testing?
There are several types of UAT testing, including Alpha & Beta Testing,
Contract Acceptance Testing, Operational Acceptance Testing, and Black
Box Testing.
25. Can you explain the concept of "test coverage" in UAT testing?
Test coverage in UAT testing refers to the amount of testing performed by
the test cases. This includes the number of functionalities and scenarios
covered. It's an indicator of the thoroughness of the testing