SAIPRASAD A
Tripura Enclave
Ameenpur, Hyderabad
Mobile No: +91 9949573482
E-mail: [email protected]
Objective
To obtain a challenging and rewarding position in Networking with an organization that recognizes my
true potential and provides me enough opportunities for professional growth through nurturing my
technical skills and competencies.
Looking for Network lead Position in networking domain.
Professional Summary: 8 years 8 months of experience working as a Network Lead with end-to-end IT
Infrastructure for Microsoft Client.
Professional Certification:
CCNA (640-802) certified (CISCO ID: CSCO12349522)
CCNP Route (300-101) certified.
CCNP Route (300-115) certified
ITIL Foundation certified (Candidate ID: 2000065918)
Pursuing CCNA Security & CCNA Wireless.
Technical Skills:
Good understanding of OSI Model, TCP/IP protocol suite
VLAN, VTP, STP, RSTP, Ether channel and vPC.
Well experienced in protocols like HSRP, VRRP.
Routing Protocols such as EIGRP, OSPF, ISIS and BGP
Network designing using Microsoft Visio.
Hands of experience on tools like BMC Remedy, Putty, SNOW, ICM, Men & Mice, HPNA & NM
tools, Visio and etc.
IP addressing and Subnetting,
Service Management Tool: Service Now, Smarts NetIM console & ICM.
Router: Cisco ASR 1K, 9K, Cisco 3900, 3800, 2900, 2800, 1900, 1800, 1700 series
Switches: 2960, 35XX & 45XX.
Wireless Technology - Cisco & ARUBA Wireless controllers.
Managing network asset inventory through the useful lifecycle of each asset (coordinating with
vendors about the products & purchase of IT requirements.
Operating Systems: Windows, Linux
Work Experience:1
Microsoft(client) – TCS Hyderabad
Duration: December’16 to till date
Designation: Network Lead/Assistant Consultant
Job Responsibilities: -
Resolving the requests like MOVE, ADD, CHANGE which are raised by the customers using
Service now ticket tool.
CISCO IOS up gradation on 4500X, 4506E, 4948, 3506, ASR1K, 9K etc.
New Microsoft site commissioning and decommissioning. (configuring entire setup)
Technology refreshment/redesign for all EOL network hardware hosting within
Microsoft/offsite campus across the globe.
Making all the Network devices adhered to the Compliance policy which was set as standard
configuration for all Network devices using HP-Network Automation tool.
Updating & modifying a Network design using a Microsoft Visio.
Working on Incident management ticket & troubleshooting Further.
Expert in coordinating with vendor TAC, RMA and implementing the suggested workarounds,
IOS upgrades & hardware replacements.
Co-coordinating with ISP in case of WAN link Down, scheduling down time updating to site
services
Implementation of software update/patch related to network up gradation and deployment of
new feature.
Maintaining LAN/WAN link utilization, Taking Weekly Backup of Network and Security devices;
Running Health Check for all the Devices on daily basis.
Configuration monitor and trouble-shoot the routing protocols including OSPF, EIGRP, MPLS,
and BGP.
Redistribution of routing protocols between OSPF and BGP and static routes
Maintain documents of work perform during the day
End to End Incident troubleshooting as part of Incidents resolution onSEV2, 3 & 4 Incidents.
Break-fix requests execution as part of Incidents resolution.
Wireless devices (Cisco & Aruba): - Have knowledge of Wireless Technology LAP and Autonomous Access
Points
WLC Code up gradation.
Implementation & configuring of VLAN & ACL’s.
Creating AP-groups & broadcasting SSIDS.
Troubleshooting Access point, user Access & authentication Issue’s
Experience on Aruba AMP Airwave & cisco Prime Infrastructure Applications.
AP provisioning in both Aruba & Cisco Controllers.
Work Experience:2
Wipro, Hyderabad
Duration: Oct 2015 to Dec 2016
Designation: Senior Network Administrator
Job Responsibilities: -
Working as a Senior Network engineer at Wipro LTD.
Working on Routing, Switching and security domain.
Having Experience on VSS Technology on switching.
Implementing RIP, OSPF, EIGRP routing protocols on Routers.
Configuring, Monitoring and Troubleshooting VLAN, VTP, Ether channel.
Installing and configuring Routers, Switches.
Configuring Authentication by using user, session and Client options.
Configuring Vlans, interfaces, Port channels, Port mirroring, Private Vlans, Port security and VRF in
switches.
Follow ITIL management process while working on change and Action tickets.
Work Experience:3
Tata Communications Transformation Services Ltd, Chennai
Duration: SEP 2010 to OCT 2015
Designation: GET, Network Engineer & Senior Network Engineer
Job Responsibilities: -
Installing, configuring, upgrading, managing and troubleshooting network and
security products like Firewalls, Switches and Routers.
Responsible for managing customer and Data center management network
environment of 18 International Data centers (IDC) across globe.
Responsible for customer Incident ticket, which include prioritizing Tickets based
on severity and performing end to end coordination with customer and updates in
ticket without any Deviation in SLA.
Responsible for providing Network support for Infrastructure Management Services.
Implementing RIP, OSPF, EIGRP routing protocols on Routers.
Configuring, Monitoring and Troubleshooting routing protocols like RIP, EIGRP and
OSPF.
Configuring, Monitoring and Troubleshooting VLAN, VTP, Ether channel.
Configuration & Managing Cisco Routers with co-ordinations of networking support
engineers at Data center.
Checking Quality Assurance of Routers, Switches and Firewalls.
Installing and configuring Routers, Switches.
Implementing Security by ACLs and Pre-fix Lists.
Work with the data center planning groups, assisting with network capacity and
high availability requirements.
Routing related tasks included providing cisco router configuration and change
management, providing technical support for Cisco Router configurations and
installation for Customer. Configuring IP RIP, EIGRP, OSPF.
Responsible for Change requests and perform the same with engineering team
approval on managed devices.
Handling customers with Smooth interaction, understanding their requests and
working on the same without violation of Service Level Agreement (SLA).
Monitoring network performance, protecting network data.
Coordinating with TAC engineers and IDC remote Hand engineer on Hardware
failures and device replacement.
Follow ITIL management process while working on change and Action tickets.
Raising and Implementing Change Control, preparing knowledge base for all the
incidents, change and problems resolved. Preparing SOP (Standard Operations
Procedures) and sharing it with customer and internal Teams for the resolved
issues.
Educational Qualification:
Completed B. Tech Degree course in Electronics and Communications Engineering from R.V.R & JC
Engineering College, Guntur. (Acharya Nagarjuna University), with an aggregate of 84% (May 2010).
Completed +2 from Sri Pratibha junior College, Ongole (Andhra Pradesh) with an aggregate of 96.3%.
Completed 10th from Vikas high School, Kandukur (Andhra Pradesh) with an aggregate of 93%.
PERSONAL PROFILE:
Name : Saiprasad A
Father's Name : Venkateswarlu Anna (Late)
Marital Status : Single
Nationality : Indian
Strengths : Fast Learner, High Academics, Good Team player
Date of Birth : 18 July 1989
Languages Known : English, Hindi, Telugu and Tamil
Yours Sincerely,
Place: Hyderabad (Saiprasad A)
Date: