Smart Power Control System

Alarm Reference

Issue 04
Date 2024-09-30

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2024. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
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Huawei Technologies Co., Ltd.

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Smart Power Control System
Alarm Reference About This Document

About This Document

Purpose
This document provides common alarm reference for the Smart Power Control
System (PCS), helping users query and handle alarms.

Intended Audience
This document is intended for:
● Technical support engineers
● Commissioning engineers
● Maintenance engineers

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.

Indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.

Indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.

Supplements the important information in the main text.

NOTE is used to address information not related to personal
injury, equipment damage, and environment deterioration.

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Smart Power Control System
Alarm Reference About This Document

Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 04 (2024-09-30)
Updated the document name.
Updated 2 2004 DC overvoltage - 39 2117 SPD Faulty.
Added 40 2118 Abnormal Power Wiring.
Added 41 2120 Relay Overtemperature.

Issue 03 (2024-07-30)
Added descriptions about the LUNA2000-213KTL series.
Added 35 2111 Fuse Abnormal.
Added 36 2114 FAST I/O Self-Test Abnormal.
Added 37 2115 DC Bus Short-Circuited.
Added 38 2116 DC Input Undervoltage.
Added 39 2117 SPD Faulty.

Issue 02 (2023-11-15)
Added 34 2109 Abnormal Running Scenario.

Issue 01 (2023-05-22)
This issue is the first official release.
Moved "Alarm Reference" in the user manuals and maintenance manuals of the
following products to this document:
● LUNA2000-100KTL series Smart PCS
● LUNA2000-200KTL series Smart PCS

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Smart Power Control System
Alarm Reference Contents

Contents

About This Document................................................................................................................ ii

1 Description of Alarm Reference Items............................................................................... 1
2 2004 DC overvoltage...............................................................................................................2
3 2005 DC Bus in Reverse Polarity.......................................................................................... 3
4 2006 Input short-circuited or in reverse polarity.............................................................4
5 2031 Phase Wire Short-Circuited to PE.............................................................................. 5
6 2032 Grid Loss.......................................................................................................................... 6
7 2033 Grid Undervoltage......................................................................................................... 7
8 2034 Grid Overvoltage........................................................................................................... 8
9 2035 Grid Voltage Imbalance............................................................................................... 9
10 2036 Grid Overfrequency.................................................................................................. 10
11 2037 Grid Underfrequency................................................................................................11
12 2038 Unstable Grid Frequency.........................................................................................12
13 2039 AC Overcurrent.......................................................................................................... 13
14 2040 DC Component Overhigh........................................................................................ 14
15 2041 Reverse Phase Sequence on AC Side.................................................................... 15
16 2051 Abnormal Residual Current.................................................................................... 16
17 2061 Abnormal Grounding............................................................................................... 17
18 2062 Low Insulation Resistance...................................................................................... 18
19 2063 Temperature High..................................................................................................... 19
20 2064 Device Abnormal....................................................................................................... 20
21 2065 Upgrade Failed or Version Mismatch................................................................... 22
22 2086 External Fan Abnormal............................................................................................ 23
23 2087 Internal Fan Abnormal............................................................................................ 24

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Smart Power Control System
Alarm Reference Contents

24 2095 Management System Certificate Invalid.............................................................25

25 2096 Management system certificate to expire.......................................................... 26
26 2097 Management System Certificate Expired............................................................27
27 2098 Parallel System Communication Failure............................................................. 28
28 2102 Protection upon Communication Failure............................................................ 29
29 2103 AC Terminal Temperature Abnormal................................................................... 31
30 2104 DC Terminal Temperature Abnormal................................................................... 33
31 2105 Black Start Failed...................................................................................................... 35
32 2106 Incorrect Black Start Instruction Sequence........................................................ 37
33 2107 CAN Bus Cable Between Parallel PCSs Disconnected...................................... 38
34 2109 Abnormal Running Scenario.................................................................................. 39
35 2111 Fuse Abnormal...........................................................................................................40
36 2114 FAST I/O Self-Test Abnormal..................................................................................41
37 2115 DC Bus Short-Circuited............................................................................................ 42
38 2116 DC Input Undervoltage............................................................................................43
39 2117 SPD Faulty...................................................................................................................44
40 2118 Abnormal Power Wiring..........................................................................................45
41 2120 Relay Overtemperature........................................................................................... 46
A Acronyms and Abbreviations............................................................................................. 47

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Smart Power Control System
Alarm Reference 1 Description of Alarm Reference Items

1 Description of Alarm Reference Items

Item Description

Alarm ID Indicates the ID of an alarm. Unique identifier of an alarm in

one product.

Alarm Name Indicates the name of an alarm. In the same product, alarm
names and alarm IDs correspond to each other, which clearly
and accurately reflect the meaning of alarms.

Alarm Alarm severities are defined as follows:

Severity ● Major: The device is faulty or the external environment is
abnormal. As a result, the output power decreases or the
device stops feeding to the grid.
● Minor: Some components of the device are faulty but the
device can still connect to the grid and generate power.
● Warning: The device functions normally, but its output
power decreases or some authorization functions fail due to
external factors.

Introduced Indicates the software version where the alarm is generated.

Since

Possible Indicates the possible cause of the alarm, including the cause
Cause ID and cause description.

Impact on the Impact on the system or services after an alarm is generated.

System

Suggestion Indicates the procedure for handling the alarm.

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Smart Power Control System
Alarm Reference 2 2004 DC overvoltage

2 2004 DC overvoltage

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2004 DC overvoltage Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1 The DC bus voltage of the device

exceeds the upper threshold.

Impact on System
The PCS is shut down.

Suggestion
Turn off the AC switch and DC switch, wait for 5 minutes, and then turn on the AC
switch and DC switch. If the fault persists, contact your dealer or technical
support.

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Smart Power Control System
Alarm Reference 3 2005 DC Bus in Reverse Polarity

3 2005 DC Bus in Reverse Polarity

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2005 DC Bus in Reverse Major FusionSolar

Polarity V800R021C10

Possible Cause
Cause ID Possible Cause

1 The DC bus of the device is connected

in reverse polarity.

Impact on System
The PCS is shut down.

Suggestion
Power off the device (turn off the AC switch and DC switch, and wait for a period
specified on the device safety warning label), and then perform the following
operations: Check whether the DC terminals are connected in reverse polarity. If
yes, adjust the DC polarities.

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Smart Power Control System
Alarm Reference 4 2006 Input short-circuited or in reverse polarity

4 2006 Input short-circuited or in reverse

polarity

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2006 Input short- Major FusionSolar

circuited or in V800R021C10
reverse polarity

Possible Cause
Cause ID Possible Cause

1 The DC bus of the device is short-

circuited or connected in reverse
polarity.

Impact on System
The PCS is shut down.

Suggestion
Power off the device (turn off the AC switch and DC switch, and wait for a period
specified on the device safety warning label), and then perform the following
operations: Check whether the DC terminals are short-circuited or connected in
reverse polarity. If yes, adjust the DC bus cable connection.

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Alarm Reference 5 2031 Phase Wire Short-Circuited to PE

5 2031 Phase Wire Short-Circuited to PE

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2031 Phase Wire Short- Major FusionSolar

Circuited to PE V800R021C10

Possible Cause
Cause ID Possible Cause

1 The phase wire is short-circuited to PE

or its impedance to PE is low.

Impact on System
The PCS is shut down.

Suggestion
Check the impedance of the phase wire to PE, locate the position with low
impedance, and rectify the fault.

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Smart Power Control System
Alarm Reference 6 2032 Grid Loss

6 2032 Grid Loss

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2032 Grid Loss Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1 1. The power grid experiences an

outage.
2. The AC power cable is disconnected
or the AC circuit breaker is OFF.

Impact on System
The PCS is shut down.

Suggestion
1. Check whether the AC voltage is normal.
2. Check that the AC power cable is connected and that the AC switch is ON.

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Smart Power Control System
Alarm Reference 7 2033 Grid Undervoltage

7 2033 Grid Undervoltage

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2033 Grid Undervoltage Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1 The grid voltage is below the lower

threshold or the low voltage duration
has lasted for more than the value
specified by LVRT.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the power grid may be abnormal temporarily.
The device automatically recovers after detecting that the power grid
becomes normal.
2. If the alarm occurs frequently, check whether the power grid voltage is within
the allowed range. If not, contact the local power operator. If yes, modify the
power grid undervoltage protection threshold after obtaining the consent of
the local power operator.
3. If the fault persists for a long time, check the connection between the AC
switch and the power cable.

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Smart Power Control System
Alarm Reference 8 2034 Grid Overvoltage

8 2034 Grid Overvoltage

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2034 Grid Overvoltage Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1 The grid voltage exceeds the higher

threshold or the high voltage duration
has lasted for more than the value
specified by HVRT.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the power grid may be abnormal temporarily.
The device automatically recovers after detecting that the power grid
becomes normal.
2. If the alarm occurs frequently, check whether the power grid voltage is within
the allowed range. If not, contact the local power operator. If yes, modify the
power grid overvoltage protection threshold after obtaining the consent of
the local power operator.
3. Check whether the peak voltage of the power grid is too high. If the fault
occurs frequently and persists for a long time, contact the local power
operator.

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Smart Power Control System
Alarm Reference 9 2035 Grid Voltage Imbalance

9 2035 Grid Voltage Imbalance

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2035 Grid Voltage Major FusionSolar

Imbalance V800R021C10

Possible Cause
Cause ID Possible Cause

1 The difference between grid phase

voltages exceeds the upper threshold.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the power grid may be abnormal temporarily.
The device automatically recovers after detecting that the power grid
becomes normal.
2. If the alarm occurs frequently, check whether the power grid voltage is within
the normal range. If not, contact the local power operator.
3. If the fault persists for a long time, check the connection of the AC cable.
4. If the AC cable is correctly connected and the alarm persists and affects the
operation of the plant, contact the local power operator.

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Smart Power Control System
Alarm Reference 10 2036 Grid Overfrequency

10 2036 Grid Overfrequency

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2036 Grid Major FusionSolar

Overfrequency V800R021C10

Possible Cause
Cause ID Possible Cause

1 Power grid exception: The power grid

frequency is higher than the frequency
required in the local standard.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the power grid may be abnormal temporarily.
The device automatically recovers after detecting that the power grid
becomes normal.
2. If the alarm occurs frequently, check whether the power grid frequency is
within the allowed range. If not, contact the local power operator. If yes,
modify the power grid overfrequency protection threshold after obtaining the
consent of the local power operator.

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Smart Power Control System
Alarm Reference 11 2037 Grid Underfrequency

11 2037 Grid Underfrequency

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2037 Grid Major FusionSolar

Underfrequency V800R021C10

Possible Cause
Cause ID Possible Cause

1 Power grid exception: The power grid

frequency is lower than the frequency
required in the local standard.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the power grid may be abnormal temporarily.
The device automatically recovers after detecting that the power grid
becomes normal.
2. If the alarm occurs frequently, check whether the power grid frequency is
within the allowed range. If not, contact the local power operator. If yes,
modify the power grid underfrequency protection threshold after obtaining
the consent of the local power operator.

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Smart Power Control System
Alarm Reference 12 2038 Unstable Grid Frequency

12 2038 Unstable Grid Frequency

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2038 Unstable Grid Major FusionSolar

Frequency V800R021C10

Possible Cause
Cause ID Possible Cause

1 Power grid exception: The actual grid

frequency change rate does not
comply with the local power grid
standard.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the power grid may be abnormal temporarily.
The device automatically recovers after detecting that the power grid
becomes normal.
2. If the alarm occurs frequently, check whether the power grid frequency is
within the allowed range. If not, contact the local power operator.

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Smart Power Control System
Alarm Reference 13 2039 AC Overcurrent

13 2039 AC Overcurrent

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2039 AC Overcurrent Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1 The grid experiences a dramatic

voltage drop or is short-circuited. As a
result, the transient AC current of the
device exceeds the upper threshold
and triggers protection.

2 The DC component in the AC voltage

exceeds the upper threshold.

Impact on System
The PCS is shut down.

Suggestion
1. The device detects its external working conditions in real time. After the fault
is rectified, the device automatically recovers.
2. If the alarm occurs frequently and affects the operation of the power plant,
check whether AC short circuit exists. If the fault persists, contact your dealer
or technical support.

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Smart Power Control System
Alarm Reference 14 2040 DC Component Overhigh

14 2040 DC Component Overhigh

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2040 DC Component Major FusionSolar

Overhigh V800R021C10

Possible Cause
Cause ID Possible Cause

1 The DC component in the AC current

exceeds the upper threshold.

Impact on System
The PCS is shut down.

Suggestion
1. The device detects its external working conditions in real time. After the fault
is rectified, the device automatically recovers.
2. If the alarm occurs frequently, contact your dealer or technical support.

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Smart Power Control System
Alarm Reference 15 2041 Reverse Phase Sequence on AC Side

15 2041 Reverse Phase Sequence on AC

Side

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2041 Reverse Phase Major FusionSolar

Sequence on AC V800R021C10
Side

Possible Cause
Cause ID Possible Cause

1 The phase sequence on the AC side is

reversed.

Impact on System
The PCS is shut down.

Suggestion
Check whether the AC cable connection is normal.

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Smart Power Control System
Alarm Reference 16 2051 Abnormal Residual Current

16 2051 Abnormal Residual Current

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2051 Abnormal Major FusionSolar

Residual Current V800R021C10

Possible Cause
Cause ID Possible Cause

1 The ground insulation resistance

decreases during device operation.

Impact on System
The PCS is shut down.

Suggestion
1. If the alarm occurs occasionally, the external circuit may be abnormal
temporarily. The device will automatically recover after the fault is rectified.
2. If the alarm occurs frequently or persists, check whether the impedance
between the PV string and the ground is too low.

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Smart Power Control System
Alarm Reference 17 2061 Abnormal Grounding

17 2061 Abnormal Grounding

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2061 Abnormal Major FusionSolar

Grounding V800R021C10

Possible Cause
Cause ID Possible Cause

1 1. The neutral wire or PE cable of the

device is not connected.
2. The output mode of the device does
not match the actual cable
connection.

Impact on System
The PCS is shut down.

Suggestion
Power off the device (turn off the AC switch and DC switch, and wait for a period
specified on the device safety warning label), and then perform the following
operations:

1. Check that the PE cable of the device is connected properly.

2. If the device is connected to a TN power grid, check whether the neutral wire
is properly connected and whether the voltage to ground is normal.
3. After powering on the device, check whether the output mode set on the
device matches the actual cable connection.

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Smart Power Control System
Alarm Reference 18 2062 Low Insulation Resistance

18 2062 Low Insulation Resistance

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2062 Low Insulation Major FusionSolar

Resistance V800R021C10

Possible Cause
Cause ID Possible Cause

2 1. The battery rack is short-circuited to

the ground.
2. The battery rack is in a humid
environment and the insulation
between the circuit and ground is
poor.

Impact on System
The PCS cannot be started.

Suggestion
Send a shutdown command to devices connected to the same DC bus. Start
insulation impedance detection for the battery rack to locate the fault. After the
fault is located, perform the following operations:

1. Check the battery rack-to-ground impedance. If a short circuit or inadequate

insulation is found, rectify it.
2. Check that the PE cable of the device is correctly connected.
3. If the impedance is lower than the specified protection threshold in rainy and
cloudy days, change the Insulation resistance protection threshold setting.

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Smart Power Control System
Alarm Reference 19 2063 Temperature High

19 2063 Temperature High

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2063 Temperature High Minor FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1, 2 1. The device is installed in a place

with poor ventilation.
2. The ambient temperature is too
high.
3. The device is faulty.

Impact on System
The PCS is shut down.

Suggestion
1. Check the ventilation and ambient temperature of the device installation
position.
2. If the ventilation is poor or the ambient temperature is too high, improve the
ventilation and heat dissipation.
3. If the ventilation and ambient temperature meet requirements, contact your
vendor or technical support.

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Smart Power Control System
Alarm Reference 20 2064 Device Abnormal

20 2064 Device Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2064 Device Abnormal Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

3–12, 16, 17 A major fault has occurred on a circuit

inside the device.

18 The AC soft-start board is abnormal,

the DC precharge circuit is abnormal,
or the common DC bus is short-
circuited.

21 The current of the balanced bridge

exceeds the maximum operating
current.

22 The voltage of the flying capacitor of

the balanced bridge exceeds the
maximum operating voltage.

23 The current of DCDC circuit A exceeds

the maximum operating current.

24 The current of DCDC circuit B exceeds

the maximum operating current.

Impact on System
The PCS is shut down.

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Smart Power Control System
Alarm Reference 20 2064 Device Abnormal

Suggestion
● Cause ID = 3–12, 16, 17
Turn off the AC switch and DC switch, wait for 5 minutes, and then turn on
the AC switch and DC switch. If the fault persists, contact your vendor or
technical support.
● Cause ID = 18
Power off the device (turn off the AC switch and DC switch, and wait for a
period specified on the device safety warning label), and then perform the
following operations: Check whether the common DC bus is short-circuited. If
not, turn on the AC switch and DC switch, and restart the AC soft-start circuit.
If the fault persists, contact your vendor or technical support.
● Cause ID = 21–24
a. The device detects its external working conditions in real time. After the
alarm is cleared, the device automatically recovers.
b. If this alarm occurs frequently and affects the operation of the PV plant,
contact your vendor or technical support.

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Smart Power Control System
Alarm Reference 21 2065 Upgrade Failed or Version Mismatch

21 2065 Upgrade Failed or Version

Mismatch

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2065 Upgrade Failed or Minor FusionSolar

Version Mismatch V800R021C10

Possible Cause
Cause ID Possible Cause

1–4 The update failed.

8 The communication protocol version is

incorrect.

Impact on System
The PCS cannot be powered on.

Suggestion
Cause ID = 1–4
1. Perform the update again.
2. If the update fails for multiple times, contact your dealer or technical support.

Cause ID = 8
1. Perform the update again.
2. If the update fails for multiple times, contact your dealer or technical support.

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Alarm Reference 22 2086 External Fan Abnormal

22 2086 External Fan Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2086 External Fan Major FusionSolar

Abnormal V800R021C10

Possible Cause
Cause ID Possible Cause

1–3 The external fan is short-circuited, the

power supply is insufficient, or the air
channel is blocked.

NOTE

Cause ID = 1–3, corresponding to FAN 1–3

Impact on System
The PCS is derated.

Suggestion
1. Turn off the AC switch and DC switch, check that the fan blades are normal,
and clear the foreign objects around the fan if there are any.
2. Reinstall the fan and turn on the AC switch and DC switch. If the fault persists
after the device runs for 15 minutes, replace the external fan.

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Smart Power Control System
Alarm Reference 23 2087 Internal Fan Abnormal

23 2087 Internal Fan Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2087 Internal Fan Major FusionSolar

Abnormal V800R021C10

Possible Cause
Cause ID Possible Cause

1–3 The external fan is short-circuited, the

power supply is insufficient, or the air
channel is blocked.

Impact on System
The PCS is derated.

Suggestion
Turn off the AC switch and DC switch, wait for 5 minutes, and then turn on the AC
switch and DC switch. If the fault persists after the device runs for 5 minutes,
contact your dealer or technical support to replace the device.

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Alarm Reference 24 2095 Management System Certificate Invalid

24 2095 Management System

Certificate Invalid

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2095 Management Warning FusionSolar

System Certificate V800R021C10
Invalid

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate is

invalid.

Impact on System
The communication between the PCS and the SmartLogger is abnormal.

Suggestion
Check the time or replace the digital signature certificate.

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Smart Power Control System
Alarm Reference 25 2096 Management system certificate to expire

25 2096 Management system

certificate to expire

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2096 Management Warning FusionSolar

system certificate V800R021C10
to expire

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate is

about to expire.

Impact on System
The communication between the PCS and the SmartLogger is abnormal.

Suggestion
Replace the digital signature certificate in time.

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Alarm Reference 26 2097 Management System Certificate Expired

26 2097 Management System

Certificate Expired

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2097 Management Major FusionSolar

System Certificate V800R021C10
Expired

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate has

expired.

Impact on System
The communication between the PCS and the SmartLogger is abnormal.

Suggestion
Replace the digital signature certificate immediately.

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Alarm Reference 27 2098 Parallel System Communication Failure

27 2098 Parallel System

Communication Failure

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2098 Parallel System Major FusionSolar

Communication V800R021C10
Failure

Possible Cause
Cause ID Possible Cause

1 The parallel communication line is

abnormal.

Impact on System
The PCS is shut down.

Suggestion
Power off the devices connected to the same DC bus (turn off the AC switches and
DC switches, and wait for a period specified on the device safety warning label),
and then perform the following operations: Check that the communications cable
is securely connected and turn on the AC switches and DC switches. If the fault
persists, contact your dealer or technical support.

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Alarm Reference 28 2102 Protection upon Communication Failure

28 2102 Protection upon

Communication Failure

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2102 Protection upon Minor PCS2000HA V200R024C10

Communication
Failure

Possible Cause
Cause ID Possible Cause

1 When the disconnection of communication exceeds the

specified time threshold, the device starts the protection
function.

2 The ESS communication is abnormal.

4 The CAN communication with the monitoring port is

interrupted.

5 The CAN communication with the power component is

interrupted.

Impact on System
The PCS is shut down.

Suggestion
● Cause ID = 1

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Smart Power Control System
Alarm Reference 28 2102 Protection upon Communication Failure

a. Check whether the communications cable is connected properly.

b. After communication is restored, the device will recover upon receiving a
scheduling command.
c. If the protection upon communication failure function is not required,
disable it.
● Cause ID = 2
a. Check whether the communications cable between the PCS and the ESS
is properly connected.
b. Check that the communications cable is securely connected and turn on
the AC and DC switches. If the fault persists, contact your vendor or
technical support.
● Cause ID =4, 5
Check whether the DC bus is powered on.

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Smart Power Control System
Alarm Reference 29 2103 AC Terminal Temperature Abnormal

29 2103 AC Terminal Temperature

Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2103 AC Terminal Major FusionSolar

Temperature V800R021C10
Abnormal

Possible Cause
Cause ID Possible Cause

1 1. The AC power cable is not of the

recommended specifications or is
oxidized.
2. The OT/DT terminal of the AC
power cable is not crimped as
required.
3. The fastening torque of the AC
terminal does not meet the
requirement.

Impact on System
The PCS is shut down.

Suggestion
Power off the devices connected to the same DC bus (issue a shutdown command,
turn off the AC and DC switches, and wait for the period specified on the device
safety warning label), and then perform the following steps:

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Smart Power Control System
Alarm Reference 29 2103 AC Terminal Temperature Abnormal

1. Check whether the cables meet the requirements.

2. Check whether the OT/DT terminals are crimped as required.
3. Check that the fastening torque of wiring terminals meets the requirement.
4. Turn on the AC switch and DC switch, and restart the device.
If the fault persists, contact your dealer or technical support.

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Smart Power Control System
Alarm Reference 30 2104 DC Terminal Temperature Abnormal

30 2104 DC Terminal Temperature

Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2104 DC Terminal Major FusionSolar

Temperature V800R021C10
Abnormal

Possible Cause
Cause ID Possible Cause

1 1. The DC power cable is not of the

recommended specifications or is
oxidized.
2. The DC connector is not properly
inserted.
3. The OT/OD terminals of the DC
cable are not crimped as required, or
the fastening torque of the wiring
terminals on the DC side does not
meet the requirement.

Impact on System
The PCS is shut down.

Suggestion
Power off the devices connected to the same DC bus (issue a shutdown command,
turn off the AC and DC switches, and wait for the period specified on the device
safety warning label), and then perform the following steps:

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Smart Power Control System
Alarm Reference 30 2104 DC Terminal Temperature Abnormal

1. Check whether the cables meet the requirements.

2. Check whether the DC connector is properly inserted.
3. Check whether the OT/OD terminals are crimped as required, or the fastening
torque of the wiring terminals meets the requirement.
4. Turn on the AC and DC switches, and restart the device.
If the fault persists, contact your vendor or technical support.

Issue 04 (2024-09-30) Copyright © Huawei Technologies Co., Ltd. 34

Smart Power Control System
Alarm Reference 31 2105 Black Start Failed

31 2105 Black Start Failed

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2105 Black Start Failed Major FusionSolar

V800R021C10

Possible Cause
Cause ID Possible Cause

1 1. The grid codes configured on PCSs

are inconsistent.
2. The external load is abnormal or
the power cable is not properly
connected.

Impact on System
The PCS is shut down.

Suggestion
Issue a shutdown command to devices connected to the same DC bus and check
whether the grid codes configured on all PCSs are consistent. If not, correctly set
the grid code to an identical value on all PCSs and perform black start again. If
the grid codes are the same, perform the following steps:

1. Turn off the AC switches and DC switches of the devices connected to the
same DC bus.
2. Check whether the external load power is lower than the current system
output power. It is recommended that black start be performed without loads.
3. Check that the power cable is connected correctly.

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Smart Power Control System
Alarm Reference 31 2105 Black Start Failed

4. Turn on the AC switch and DC switch, and perform black start again.
If the fault persists, contact your dealer or technical support.

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Smart Power Control System
Alarm Reference 32 2106 Incorrect Black Start Instruction Sequence

32 2106 Incorrect Black Start

Instruction Sequence

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2106 Incorrect Black Major FusionSolar

Start Instruction V800R021C10
Sequence

Possible Cause
Cause ID Possible Cause

1 The black start instructions are

incorrect.

Impact on System
The PCS is shut down.

Suggestion
1. Issue a shutdown command to devices connected to the same DC bus.
2. Contact the microgrid controller vendor to check whether the black start
instructions are delivered in wrong sequence.
3. After confirming that the instructions are delivered in correct sequence,
perform black start again.
If the fault persists, contact your dealer or technical support.

Issue 04 (2024-09-30) Copyright © Huawei Technologies Co., Ltd. 37

Smart Power Control System 33 2107 CAN Bus Cable Between Parallel PCSs
Alarm Reference Disconnected

33 2107 CAN Bus Cable Between

Parallel PCSs Disconnected

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2107 CAN Bus Cable Major FusionSolar

Between Parallel V800R021C10
PCSs
Disconnected

Possible Cause
Cause ID Possible Cause

1 One or more CAN bus cables between

parallel PCSs are disconnected

Impact on System
The collaboration of PCSs in a rack is abnormal, which may cause PCS shutdown.

Suggestion
Power off the devices connected to the same DC bus (issue a shutdown command,
turn off the AC and DC switches, and wait for the period specified on the device
safety warning label), and then perform the following operations: Check that the
communications cable is securely connected and turn on the AC and DC switches.
If the fault persists, contact your dealer or technical support.

Issue 04 (2024-09-30) Copyright © Huawei Technologies Co., Ltd. 38

Smart Power Control System
Alarm Reference 34 2109 Abnormal Running Scenario

34 2109 Abnormal Running Scenario

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2109 Abnormal Major PCS2000HA

Running Scenario V100R023C00SPC
120

Possible Cause
Cause ID Possible Cause

1 The off-grid feature license is not loaded.

2 The device does not support off-grid or on/off-grid

scenarios.

Impact on System
The PCS is shut down.

Suggestion
● Cause ID =1
Check whether the running scenario is correctly set. In off-grid and on/off-
grid scenarios, you need to purchase and load the off-grid feature license.
● Cause ID =2
Set the running scenario to on-grid.

Issue 04 (2024-09-30) Copyright © Huawei Technologies Co., Ltd. 39

Smart Power Control System
Alarm Reference 35 2111 Fuse Abnormal

35 2111 Fuse Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2111 Fuse Abnormal Major PCS2000HA V200R024C10

Possible Cause
Cause ID Possible Cause

1, 2 The internal circuit of the device is faulty.

Impact on System
The PCS is shut down.

Suggestion
● Cause ID = 1
Contact your vendor or technical support.
● Cause ID = 2
a. The device detects its external working conditions in real time. After the
alarm is cleared, the device automatically recovers.
b. If this alarm occurs frequently and affects the operation of the PV plant,
contact your vendor or technical support.

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Smart Power Control System
Alarm Reference 36 2114 FAST I/O Self-Test Abnormal

36 2114 FAST I/O Self-Test Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2114 FAST I/O Self- Major PCS2000HA V200R024C10

Test Abnormal

Possible Cause
Cause ID Possible Cause

1 The rapid shutdown cable between the PCS and the ESS is
not properly connected.

Impact on System
The PCS cannot be powered on.

Suggestion
1. Shut down the ESS on the user interface.
2. Check whether the cable connection between the PCS and FAST I/O is normal.
3. After 5 minutes, start the ESS on the user interface.
4. If the fault persists, contact your vendor or technical support.

Issue 04 (2024-09-30) Copyright © Huawei Technologies Co., Ltd. 41

Smart Power Control System
Alarm Reference 37 2115 DC Bus Short-Circuited

37 2115 DC Bus Short-Circuited

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2115 DC Bus Short- Major PCS2000HA V200R024C10

Circuited

Possible Cause
Cause ID Possible Cause

1 The PCS DC bus is short-circuited.

Impact on System
The PCS cannot be powered on.

Suggestion
1. Shut down the ESS on the user interface and check whether a PCS DC short
circuit occurs.
2. If a short circuit occurs, rectify the fault. After the fault is rectified, power on
the system again.
3. If the circuit is normal, contact your vendor or customer service center.

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Smart Power Control System
Alarm Reference 38 2116 DC Input Undervoltage

38 2116 DC Input Undervoltage

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2116 DC Input Major PCS2000HA V200R024C10

Undervoltage

Possible Cause
Cause ID Possible Cause

1 The DC bus voltage of the device is below the threshold.

Impact on System
The PCS is shut down.

Suggestion
Turn off the AC switch and DC switch, wait for 5 minutes, and then turn on the AC
switch and DC switch. If the fault persists, contact your vendor or technical
support.

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Smart Power Control System
Alarm Reference 39 2117 SPD Faulty

39 2117 SPD Faulty

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2117 SPD Faulty Major PCS2000HA

V200R024C10

Possible Cause
Cause ID Possible Cause

1 The SPD is faulty.

Impact on System
The PCS surge protection capability decreases.

Suggestion
Replace the faulty SPD.

Issue 04 (2024-09-30) Copyright © Huawei Technologies Co., Ltd. 44

Smart Power Control System
Alarm Reference 40 2118 Abnormal Power Wiring

40 2118 Abnormal Power Wiring

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2118 Abnormal Power Major PCS2000HA

Wiring V200R024C10

Possible Cause
Cause ID Possible Cause

1 The power cable of a battery rack is

incorrectly connected to another rack.

Impact on System
All PCSs are shut down.

Suggestion
1. Shut down the ESS and power off the system. Ensure that the BCU is powered
off.
2. Check whether the power cable of a battery rack is incorrectly connected to
another rack.
3. Check whether the positive and negative terminals of the PCS power cable in
the rack are reversely connected.
4. Adjust the power cable connection between the rack and the PCS. After the
cable connection is corrected, restart the system and perform a cable connection
test on the user interface.

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Smart Power Control System
Alarm Reference 41 2120 Relay Overtemperature

41 2120 Relay Overtemperature

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2120 Relay Warning PCS2000HA

Overtemperature V200R024C10

Possible Cause
Cause ID Possible Cause

1 The oxidized relay contact causes

contact resistance increase, which
consequently leads to
overtemperature.

Impact on System
The system is derated.

Suggestion
1. Check whether no grid scheduling instruction is received in on-grid scenarios or
whether the PCS output power is greater than the load power in off-grid
scenarios. If yes, shut down and start the PCS by referring to step 2. If not, no
further action is required.
2. Shut down the ESS on the user interface. After 5 minutes, start the ESS.

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Smart Power Control System
Alarm Reference A Acronyms and Abbreviations

A Acronyms and Abbreviations

PCS Smart Power Control

System

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