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Basic Terminologies:
Drug Abuse
Drug Misuse
If, somebody uses a drug without knowing its purpose, then it leads to drug misuse.
In contrast, if a person isn’t able to fall asleep after taking a single sleeping pill,
they may take another pill an hour later, thinking, “That will do the job.” Or a
person may offer his headache medication to a friend who is in pain. Those are
examples of drug misuse because, even though these people did not follow medical
instructions, they were not looking to “get high” from the drugs. They were
treating themselves, but not according to the directions of their health care
providers.
However, no matter the intention of the person, both misuse and abuse of
prescription drugs can be harmful and even life-threatening to the individual. This
is because taking a drug other than the way it is prescribed can lead to dangerous
outcomes that the person may not anticipate.
Dangers linked to misuse and abuse of prescription drugs:
It’s important to note that all drugs can produce adverse events (side effects), but
the risks associated with prescription drugs are managed by a health care
professional. Thus, the benefits outweigh the risks when the drug is taken as
directed.
Prescription drugs are often readily accessible in the home, so it’s easy to take
more of them than recommended for a therapeutic reason, or to sneak a few from
someone else’s bottle to see if you can “get high.”
One feature of prescription drug abuse is when a person continues to take the drug
after it’s no longer needed, medically. This is usually because the drug produces
euphoric responses. Prescription drugs are often preferred for abuse because of the
mistaken belief that the drugs provide a “safe high.” But as I mentioned before, all
drugs carry risks, and if these risks are not being managed by a health care
professional, people can get into serious trouble.
What is Addiction?
“WHO”
A cluster of psychological, behavioural and cognitive phenomena of variable
intensity in which use of psychoactive drug takes on high priority, the necessary
descriptive characteristics or preoccupation with a desire to obtain and take the
drug and persistent drug seeking behaviour.
2. PHASES OF ADDICTION
Tolerance
Habituation
Dependence
Psychological & physical need felt for drug and withdraw of drug produces
abstinence syndrome
1. Health problems
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• Encourage patients to make their own action plan for taking medicine correctly
• Gain an understanding of patient perspective
• Respect the patient beliefs and be non-judgmental of their use of medicines
Opportunities for giving information and advice
• The community pharmacy is the best place for giving patient advice and information
• It is integral that patient should be advised after dispensing the medicine
How to provide information and advice
• The information and advice giving should always be in thoughtful and structured ways
• Pharmacist not only have the sound knowledge of drugs but also should have excellent com-
munication skills
• Pharmacist should allow the patient to ask questions so that patient may understand the infor-
mation
• Information and advice may be considered successful, if it is two way communication
• It is important to provide the correct amount and type of information:
❖ Chunks and checks: The information needs to be given in suitable bite chunks. Observa-
tion of patient response should indicate whether chunks are too small or too large for pa-
tient understanding
❖ Access the patient starting point, how much they know, especially in the start of session
❖ Ask the patient what should be helpful. For example, a patient may be more concerned
about immediate effects of the drugs on their lifestyle rather than progression of disease
❖ Give explanation at an appropriate time
• In order to help the patient in with recalling and understanding, the advice or information that
you provide, the pharmacist should provide material
❖ Organize the explanation: Try to a logical sequences and discrete sections. Don’t
combine the information of side effects with how to administer the medicine.
❖ Use signposting- in other words to explain 3 points, we should say firstly, secondly
and thirdly before each point
❖ Use easily understandable and concise language- avoid jargons
❖ Use visual method of explanation. Demonstration method of pharmaceutical packag-
ing is useful e.g. aerosols
❖ Check patient understanding at regular interval
What information to include
o How to take or use medicine
o When to take medicine
o How to take medicine
o How long to continue to take medicine
o What to expect e.g. immediate relief or it may take several days for relief
o Why the medicine is being taken
o What to do if something get wrong e.g. if dose is missed
o How to recognize the side effects and minimize their incidence
o Lifestyle changes which needs to be maintained
o Dietary changes which need to be made
Who to counsel
• Consideration of the medication for counseling:
➢ A prescription with multiple medicines
➢ Medicines with complex dosage regimen, special delivery method and novel packaging
➢ A medicine with narrow therapeutic index (lithium, theophylline)
➢ A medicine having potential for interaction with other drug or food
➢ The medicines that have common potential to cause side effects. In this case not only pa-
tient should be informed how to recognize side effect but also tell him/her how to manage
it
➢ A recommendation in Appendix 9 of BNF that a cautionary or advisory label should be
used
• Consideration of the patient:
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o Is the patient is known at pharmacy and have they previously identified as having prob-
lems with drug therapy?
o What information has patient previously received
o What are patient comprehension level?
o What level of support patient need or have?
o The age of patient? In general all the patients who are elderly should have advice and for
child guardian should be advised
o Is patient is pregnant or nursing mother? In this case reassurance of safety of medicine
o Does patient has any physical or mental disability?
o Patient is known non-compliant of medicine
Other instances which should alert the pharmacist to need of counseling would be
➢ Purchase of an OTC medicine that has interaction with prescribed medicines
➢ A patient asking for medicine not to dispense indicating that patient is non-compliant
➢ A patient asking for an OTC medicine that is used to relieve symptoms of prescribed
medicine. e.g. a patient asking for the omeprazole while he has been prescribed for
NSAIDs may be using overusing the NSAID
Recognizing the need for information and advice
➢ Has the medicine been prescribed before to the pa-
tient?
➢ Are instructions clear?
➢ Is the prescription for drugs which have a compli-
cated or unusual regimen?
Assessing and prioritizing the needs
• Although all individuals should be considered for infor-
mation and advice, there will be some for whom little or
none is required
• For example a patient who ask for OTC medicine by
name and has used it on successfully for several previ-
ous occasions need less or no advice
• Giving information and advice is time consuming so
pharmacists should concentrate to those patients requir-
ing it
• This entails the assessing the needs and prioritizing, so that most needy patients should enter-
tained
• Pharmacist may have to be selective the what advice should be given to patient
• Information on cautionary labels should include the reason but in very easy way and no jar-
gon, technical term or detailed mechanism should be included. So emphasis should be on im-
portant point.
• If only two points are selected for prescription, it can be two different points for two people.
• e.g. for metronidazole counseling, the most important advise to the person who is non-alco-
holic will be to “swallow the whole tablet with plenty of water” instead of “avoid alcohol
consumption with medicine intake”, the most important advise for alcoholic person
Specifying assessment method
• Assessment should be made what the patient has been advised, he/she understands and is ad-
here to comply
• Assessment may be whether patient know how to take medicine or read the label.
• He/she is able to use inhaler in correct way or is able to open child resistant container
Implementation
• The appearance of the pharmacy is an important factor. The environment should be profes-
sional.
• Patient counseling at busy pharmacy can be difficult so a quite place may be required for pa-
tient counseling especially for DUR/MUR.
• If patient is unknown to pharmacist, it is important for beginning of conversation to estimate
not only amount of information that is required but also patient level of comprehension.
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• The type of language is very important, simple language should be used
• The advice giving process must not be monologues by the pharmacist, giving a long list of
information points. There should be ample opportunity for the patient to ask questions
Assessing the success of the process
• Having given the information, it is then major importance to check if the process has been
successful or not?
• During the information and advice giving process the pharmacist should be checking if the
patient is understanding the information
• Watching the patient body language and maintaining eye contact can give useful clues,
whether the massage is easily understandable.
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HEALTH SYSTEM RESEARCH
Research Methods & Designs
Research
• The systematic investigation into and study of
materials and sources in order to establish
facts and reach new conclusions.
• In the broadest sense of the word, research
includes any formal gathering of data,
information and facts for the advancement of
knowledge.
Health System Research
• Health systems research aims to provide
information which will improve the
functioning of the health system, and
ultimately lead to improved health status.
Why conduct studies
To describe
• Burden of disease
• Prevalence of risk factors
• Health behaviors
• Other characteristics of a population that
influences risk of disease
• Causes or risk factors for illness
• Relative effectiveness of interventions
Epidemiology Methods
• Descriptive epidemiology
• Analytic epidemiology
• Descriptive epidemiology
– Helps the epidemiologist to
• become familiar with data,
• identify extent of public health problem,
• obtain a description of public health problem that can be
easily communicated,
• identify high risk population and
• provide clues to determinants of disease.
– Ecologic study
– Cross-sectional studies
– Serial surveys
• Ecologic study
– An ecologic study involves aggregated data on the
population level.
point of time.
• Strengths of cross-sectional studies
– We can study several associations at once.
– Conducted over a short period of time.
– Produce prevalence data.
– Bias resulting from loss of follow-up does not exists.
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Herbal Therapy
❖ Traditional herbal therapy and herbalism had a historic basis, partly based on the galeni-
cal model of four ‘humors’ and belief that an excess of any of the humors leads to dis-
ease.
❖ Today, treatment is aimed at ‘restoring balance’ and ‘strengthening body systems’.
Herbalists aim to treat patients in a holistic way by selecting a herb a combination of
herbs to treat a particular persons and his/ her unique set of symptoms
❖ One of the principal tenets is that the whole plant extract, and not an isolated constitu-
ents, is responsible for clinical effects
❖ It is claimed that herbal constituents of herbs, works synergistically to achieve benefit
and reduce the possibility of adverse effects.
❖ Rational phytochemical / phytomedicine has entirely different approach that is basis of
pharmacological activities
❖ Herbalism involves preparations made from plants or plant parts. In some instances, a
crude drug (e.g dried leaves) are used. Manufactured products use extracts of plants or
plant parts, formulated as, for obviously including numerous chemical entities.
Homeopathy
o Use of highly dilute, succussed substances to stimulate the body own healing activity
(vital force). One of the key principal is ‘like cure like’-a substance that in large quantity
causes a set of symptoms in healthy person can be used such symptoms in an ill person.
E.g. Homoeopathic preparations of coffee are used to treat insomnia.
o Treatment is holistic-two patients with same set of symptoms may be given different
remedies depending upon their personal characteristics, physical appearance and emo-
tional state.
o Although there are several hypotheses, there is not a explanation of MOA. And it is not
effective than placebo
Bach flower therapy
Developed by Dr Edward Bach, who believed that physical disease was the results of be-
ing at one’s spiritual purpose i.e negative state of mind induce illness.
His approach to health focused only on mental state of patient. He identified 38 negative
psychological state of mind (e.g. Jealousy, guilt, hopelessness).
He designed a remedy used for each state.
The Bach therapy comprises of 39 remedies, 37 out of them originates from flower/ tree,
one from natural spring water and a ‘Rescue therapy’ a combination of five of other 38
remidies.
Flower therapy are extremely dilute preparations but not homoeopathic remedies
Many countries have their own flower remedies/ essences depending upon their native
plants / trees
Aroma therapy
▪ The therapeutic use of medicinal substance, largely essential oils which typically contain
numerous chemicals constituents and extracted from plants
▪ Aroma therapists believe that essential oils is used for prevention or treatment of diseases
but also for their effects on mood, emotions and well being.
▪ Aroma therapy is claimed to be holistic therapy in that practitioner will select an essential
oil or combination of essential oils to suit each client's symptoms, personality and emo-
tional state
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▪ The most common method for application of essential oils is massage using a carrier oil,
other methods used include the additions of essential oils to baths and footbaths, inhala-
tions, compresses and used in aromatherapy equipment e.g. Burners and vaporizers
Acupuncture
This involves insertion of needles into specific point or set of points on the body for the
treatment of specific conditions
Various forms exist such as auriculoacupuncture (needling on specific point on ear) and
electroacupuncture (electrical stimulation of inserted needles
Two main types of acupunctures are as follows
➢ Medical acupuncture
➢ Traditional Chinese acupuncture
Medical Acupuncture
❖ Usually practiced by the doctors who are trained in acupuncture and used this tech-
nique alongside with conventional medicines.
❖ Principles of neurophysiology and anatomy (i.e directed at stimulated nerve endings)
are used in this technique
Traditional Chinese Acupuncture
❖ It is part of broader system of Chinese traditional medicines and uses the concept of
‘Yin-Yang’ and five elements (wood, fire, metal, water, earth) to explain the physio-
logical functions of human body and development of medical disorders in order to
guide diagnosis and treatment.
❖ Traditional Chinese Acupuncturists restore the balance of energy in the body by ‘un-
blocking meridians’ (pathways along which life energy flow)by inserting needle stra-
tegically in specific points along meridians
Acupressure
❖ Acupressure is a type of traditional Chinese massage therapy that focuses on stimu-
lating various pressure points around the body.
❖ Massaging these pressure points is believed to help control the flow of energy around
the body, as well as positively influence overall metabolism.
❖ Various diseases are believed to get treated by the acupressure such as GIT prob-
lems, bladder, gall bladder problems etc
Reflexology
A form of treatment and diagnosis which involves the massage of specific points on
the feet (mainly on the soles but also on the top and sides)-Maps of areas on the feet
corresponding to different areas/ organs of body have been drawn up)
It is made on belief that there are reflexes in the feet for all parts of body.
Reflexologists claim to be able to identify sites of tenderness and lumps or granules of
crystalline material; which in reflexology is taken to represent remote organ disease
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The Top Ten Basic Counseling Skills
-- Kevin J. Drab, M.Ed., M.A., LPC, CAC Diplomate
Research is increasingly finding that the type of therapy used is not a important to outcomes as are
specific counselor behaviors such as (1) Enthusiasm, (2) Confidence, (3) Belief in the patient’s ability to change.
Although there is nothing which will ensure change, it would appear that clients are more likely to
achieve their goals when a good and positive relationship exists between them and their therapist. In essence the
counselor’s interactions with the client are a powerful tool in the helping relationship.
1. Listening
a. Attending - orienting oneself physically to the patient (pt) to indicate one is aware of the patient, and,
in fact, that the client has your full, undivided attention and that you care. Methods include eye
contact; nods; not moving around, being distracted, eye contact, encouraging verbalizations; mirroring
body postures and language; leaning forward, etc. Researchers estimate that about 80 percent of
communication takes place non-verbally.
b. Listening/observing - capturing and understanding the verbal and nonverbal information
communicated by that pt.
• CONTENT - what is specifically said. Listen carefully for, not only what a person says, but also the
words, expressions and patterns the person is using, which may give you a deeper insight.
Counselors should develop their ability to remember what was said, as well as to clarify what was
said or finding out what was not said.
• PROCESS - all nonverbal phenomena, including how content is conveyed, themes, body language,
interactions, etc. Smiling
2. Empathy
The ability to perceive another's experience and then to communicate that perception back to the
individual to clarify and amplify their own experiencing and meaning. It is not identifying with the pt or
sharing similar experiences-- not "I know how you feel"!
a. ATTENDING – involves our behaviors which reflect our paying full attention, in an accepting and
supportive way, to the client.
b. PARAPHRASING - Selective focusing on the cognitive part of the message – with the client’s key
words and ideas being communicated back to the patient in a rephrased, and shortened form. There are
four steps in effective [paraphrasing:
I. Listen and recall. The entire client message to ensure you recalled it in its entirety and do not
omit any significant parts.
II. Identify the content part of the message by deciding what event, situation, idea, or person the
client is talking about.
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III. Rephrase, in as concise a manner as possible, the key words and ideas the client has used to
communicate their concerns in a fresh or different perspective.
IV. Perception check is usually in the form of a brief question, e., “It sounds like...,” “Let me see if I
understand this,” which allows the client to agree or disagree with the accuracy of your
paraphrasing.
3. Genuiness
Ability of counselor to be freely themselves. Includes congruence between outer words/behaviors and
inner feelings; nondefensiveness; non-role-playing; and being unpretentious. For example, if the helper claims
that they are comfortable helping a client explore a drug or sexual issue, but their behavior (verbally and
nonverbally) shows signs of discomfort with the topic this will become an obstacle to progress and often lead to
client confusion about and mistrust of the helper.
5. Concreteness
Keeping communications specific -- focused on facts and feelings of relevant concerns, while avoiding
tangents, generalizations, abstract discussions, or talking about counselor rather then the client.
Includes the following functions:
a. Assisting client to identify and work on a specific problem from the various ones presented.
b. Reminding the client of the task and redescribing intent and structure of the session.
c. Using questions and suggestions to help the client clarify facts, terms, feelings, and goals.
d. Use a here-and-now focus to emphasize process and content occurring in current session, which may of
help to elucidate the problem being worked on or improving the problem-solving process.
6. Open Questions -- A questioning process to assist the client in clarifying or exploring thoughts or
feelings. Counselor id not requesting specific information and not purposively limiting the nature of the
response to only a yes or no, or very brief answer.
a. Goal is to facilitate exploration – not needed if the client is already doing this.
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8. Counselor Self-Disclosure
The counselor shares personal feelings, experiences, or reactions to the client. Should include relevant
content intended to help them. As a rule, it is better to not self-disclose unless there is a pressing clinical need
which cannot be met in any other way. Remember empathy is not sharing similar experiences but conveying in
a caring and understanding manner what the client is feeling and thinking
9. Interpretation
Any statement to the client which goes beyond what they have said or are aware of. In interpretation the
counselor is providing new meaning, reason, or explanation for behaviors, thoughts, or feelings so that pt can
see problems in a new way. Interpretations can help the client make connections between seemingly isolated
statements of events, can point out themes or patterns, or can offer a new framework for understanding. An
interpretation may be used to help a pt focus on a specific aspect of their problem, or provide a goal.
• Keep interpretations short, concrete (see concreteness), and deliver them tentatively and with empathy.
• Use interpretations sparingly and do not assume a pt's rejection of your insight means they are resistant
or that you are right.
• The location of a pharmacy, its management and sufficient capital are major
factors contributing to a pharmacy’s success. Another major factor in
determining the success of a pharmacy is its general appearance, including the
layout design of the pharmacy and the arrangement of the individual
departments. Before a pharmacist undertakes to design a layout or modernize
a pharmacy, be should consider the objectives of the layout design, the type of
pharmacy, the classes of consumer goods and purchases, and the principles of
layout design.
• Objectives of Layout Design
The major objectives in the design of the exterior of a pharmacy is to attract
more patrons into the pharmacy. The overall objective of interior layout design
is to increase the amount of the total purchases of each person who enters the
pharmacy.
In addition to the above general objectives, there are six specific objectives;
2) PRESCRIPTION-ORIENTED PHARMACIES
This type of pharmacy usually occupies up to 1500 square feet and is so
designed that the patrons will have a comfortable waiting area under the
prescription department. Health-related items, including drugs, home health
care appliances and supplies, and prescription accessories, are displayed
near this vicinity. The pharmacy may have a separate room for fitting trusses
and other orthopaedic and surgical appliances. Cosmetics, gifts, and a
limited member of other items are displayed in the other areas of the
pharmacy.
3) TRADITIONAL PHARMACIES
The traditional or conventional pharmacy usually occupies between 1500
and 6000 square feet. The major objective of the layout design for this type
of pharmacy is to disperse the customers and expose them to all areas in the
pharmacy. Those pharmacies also should have a pleasing appearance,
project a professional atmosphere, be convenient for both customers and
employees, and provide the opportunity for maximum sides at minimum
expense. Of course, surveillance for shoplifters must be included as one
objective in the design and layout process.
Although traditional pharmacies vary in design, it is generally agreed that
the best traffic flow can be achieved with 2.5:1 length-to-width ratio.
4) THE SUPER DRUGSTORE
The super drugstore occupies more than 5000 square feet, generally 10000
square feet or more, with the design approximating a square. The basic
objective in a super drugstore is traffic control rather than traffic dispersal,
which is achieved by the merchandising techniques used. Many lines of goods
are sold in this type of drugstore, and the layout design is usually for the self-
service type to facilitate traffic control and to provide maximum sales at
minimum cost.
• Convenience Goods:
Convenience goods normally have a low unit value and are purchased
frequently, with little effort on the part of the consumer. Convenience goods
make up the large majority of the stock of grocery stores, variety stores and
pharmacies.
1) Shopping Goods:
Goods in this class normally have a high unit value, are purchased
infrequently and required considerable effort on the part of the consumer.
For such purchases the consumer will compare prices, quality, special
features and required services among other features. Shopping goods are
found mostly in department, furniture, clothing and similar stores.
2) Specialty Goods:
• Specialty goods normally have a high unit value, possess unique qualities or
features and are purchased infrequently; consumers exert a great deal of effort
to purchase them. Rare antiques and exclusive brands of clothing are
examples of speciality goods.
• It should be noted that pharmacies stock predominantly convenience goods;
however, most pharmacies stock some shopping and speciality goods. The
prescription is a special case; it include attributes of all three classifications,
for example, some patients shop for expensive or maintenance drugs, while
other patients patronize only one pharmacist even at considerable expense and
effort because of the personal and special services provided.
Classification of Purchases:
1) Demand Purchases:
• When consumer enters a pharmacy, or any other place where goods or services
are sold, with deliberate intent of purchasing a particular item and/or service,
the purchase is considered to be a demand purchase. A prescription is a classic
example.
2) Impulse Purchases:
• Impulse purchases are purchases made after a consumer has entered the
pharmacy to purchase one or more other items, or are purchases made when the
customer has entered the pharmacy for no particular purpose. This type of
purchase frequently is suggested by an attractive display or price.
• Cosmetics, toiletries and sundries often are purchased on impulse.
2) SELF-SELECTION:
In an attempt to provide adequate personal service in a more efficient
manner, and thus be more competitive with the larger super drug stores,
many independent pharmacists now use the self-selection layout design.
This type of layout design dictates that clerk service be maintained at all
service –oriented departments, such as cosmetics, photo supplies,
prescription and selected non-prescription drugs, surgical and
orthopaedic appliances and supplies and veterinary departments. Much
of the other merchandise however is displayed in a manner that the
patrons may see, handle and select themselves. This layout is most
frequently found in modern conventional pharmacies.
• SELF-SERVICE:
The term self-service is restricted for those layouts that utilize minimum of
clerk service and expose the maximum amount of merchandise for patrons
to handle. It is not possible to have 100 % self-service in a pharmacy
because of the prescription department. Central check-out of all purchases
is the one criterion most commonly used to identify a truly self-service
layout, although some “experts” dispute the appropriateness of this basis of
distinction alone. This type of layout is most often used in the super
drugstores.
• This style is used in the larger traditional pharmacies with floor space of 5000
square foot or more. A modification of this style substituting several check-out
lanes for the “bull pen” and self-service for clerk service has been used
successfully in super drug stores. The main disadvantages of this style in the
traditional drug stores is the reduction of the depth penetration of the traffic
flow caused by the short wrapping counter and the check-out island.
3) OFF-THE-WALL STYLE:
This style features open display of merchandise on the wall shelving without
showcases or counters in front of the wall shelves. The main wrapping counter,
short or long, is placed across the rear of the store in front of the prescription
counter. One or two rows of gondolas are placed in the centre of pharmacy. This
style became popular for s time because of the ease and low cost of installing
fixtures. It is well adapted to a very narrow building, but is not conductive to
personal, clerk service.
3) The main wrapping counter with a cash register is placed along the largest clear
wall—right side if walls are equal in length—and deep to the rear.
4) A selected assortment of the fastest selling non-prescription drugs, dental
products, and toiletries are displayed on the main wrapping counter.
5) The prescription department is located in the rear and adjacent to main
wrapping counter. The prescription department is dramatized with commanding
identification and floor elevation of seven inches. There should be a minimum of
150 foot-candles of light with in the prescription department.
6) An adequate waiting area with comfortable chairs and health related reading
materials should be provided near the prescription department. Sickroom supplies,
home health aids and prescription necessaries should be displayed near the
prescription department and waiting area.
For example, if an average of 40 patrons entered the pharmacy each hour, ten one-
hour intervals or 20one-half hour intervals should be selected in order to conduct a
complete and quantitative traffic flow analysis.
• Step 3–Record the data from the cash register at the end of each sampling period
and label them with date and time of sampling.
• Step 4–Total the sales of each departments for all sampling periods and calculate
the average dollar value per transaction.
• Step 5–Conduct a quantitative traffic flow analysis as describes previously during
the same time interval used to obtain data in Step 2.
• Step 6–Compare the sales efficiency per transaction by department with
quantitative traffic flow to locate “dead” spots within the pharmacy and redesign
the layout based upon the data and space needed for each department in order to
maximize sales.
• The procedure for selecting the times for sampling and may be demon-
started with the following examples, Assume the pharmacy is open from 9:00
a.m. until 9:00 p.m., Monday through Saturday. The sampling is to be
conducted during June. Since the month contain 30 days and five Sundays,
the pharmacy will be open 12 hours per day for 25 days, for a total of 300
hours. The number “1” is assigned to hour beginning at 9:00 a.m. on
Saturday, June 1, and each hour thereafter is numbered consecutively. This
means that the hour beginning at 8:00 p.m., Saturday, June 29, is assigned
the number “300”. Assume an average of 40 patrons per hour and 400
observations are to be made. A total of 10 hours should be selected–one hour
for each 30 hours the pharmacy is open during June (300 hours / 10 hours =
30 hours).
• Next place 30 slips of paper of equal size numbered 1 through 30 into a container, mix
them thoroughly and select one. Assuming number 13 was drawn, the traffic flow
analysis would begin at 9:00 am, on Monday, June 3 .Similar analysis would be
conducted each thirtieth hour the pharmacy was open in June.
• At the same time a traffic flow study is being conducted, determine the average dollar
amount per sales transaction for the entire pharmacy for each time interval and for each
department. This can easily be accomplished by means of a modern cash register,
which shows the number of transaction and sales by departments. This analysis will
provide a comparison of sales efficiency and the relative space needed for each
department when the pharmacy is renovated.
• When a complete renovation or any major change is made within the pharmacy,
another traffic flow analysis should be completed and the results compared with those
before renovation. In addition, it is suggested that the pharmacist complete a traffic
flow analysis on an annual basis.
• DIRECTIONS:
• 1. Sketch Flour plan on grid showing department locations.
• 2. Show each customer’s route by colored line
• 3. Terminate line at point of final purchase.
• Figure of traffic flow analysis
APPLICATION OF TRAFFIC FLOW ANALYSIS
• A traffic flow analysis was conducted on a traditional prescription-oriented
pharmacy located in a medical building in a city of approximately 40,000
people. The pharmacy was approximately 40 years old and had not been
remodeled for the pat fifteen years. In addition to the street entrance in the
front of the pharmacy, patient could enter directly by side door from the lobby
after visiting the physicians in the building. Stock was stored in two rooms in
the rear of the pharmacy and in several rooms on the balcony level. It was
obvious that there was inappropriate use of all the space. The prescription
department was located on the balcony level and utilized a dumbwaiter to
transfer the prescription orders and the finished prescriptions between the
service area and prescription department.
• Thus, the pharmacist had very little patient contact. The pharmacy generally
was cluttered although it was kept clean. The cosmetic department, which had
several prestige lines and a large inventory for this particular size of pharmacy,
was kept fairly attractive.
• A qualitative description traffic flow analysis was conducted on several
occasions before remodeling. These revealed that only minor’s parts of the
pharmacy were active because large numbers of patrons were forced to
circulate throughout the store because of small waiting area in the prescription
department. However, inefficiencies did exist in several areas.
• The renovation included the following changes. The prescription department
was relocated on the first floor. A first level stockroom was converted into a
surgical and orthopedic fitting room.
• One of the second level stockrooms was converted into a physicians reading
lounge where physician could come to read the most popular medical journals,
inspect package inserts of new drugs, and drink free coffee. The ceiling of the
pharmacy was lowered and modern fluorescent lighting was installed. All
weather carpeting was placed on the floors. Wood paneling was installed
throughout the selling area, the prescription department, the physicians, reading
rooms, the fitting room. New fixtures were installed throughout the pharmacy.
• A quantitative traffic flow analysis was performed before and after the
renovation and revealed the following data: using random samples of time
intervals, approximately 31 percent of the patient entered the pharmacy from
the lobby through the side door before renovation. After renovation, 56 percent
of the patients entered the pharmacy by this entrance.
• This difference was statistically significant at the 0.01 confidence level -
in other words, the investigator was 99 percent confident that the
difference was not a result of chance. Each patron entering the pharmacy
before renovation made an average of 1.2 purchasing stops. After
renovation each made an average 1.4 purchasing stops.
• The annual sales increased by 14 percent over the previous year, taking
into consideration the sales decline rate of previous year. Prescription
sales increased an effective 16 percent on an annual basis–reversing a 14
percent decline trend, in addition to a net 2 percent absolute increase.
Most significant off all was the increase in new prescription, which
reversed a downward trend of 15 percent annually in addition to an actual
increase of 37 percent over the previous year.
PHARMACY PRACTICE-IIB (Community, Social & Administrative Pharmacy)
Community pharmacy
Community pharmacy:
Definition: Any place under the direct supervision of a pharmacist where the practice
of pharmacy occurs or where prescription orders are compounded and dispensed other than a
hospital pharmacy or a limited service pharmacy.
OR
A community pharmacy is a hybrid of professionalism & business.
OR
Establishment that is privately owned and whose function is to serve the society needs both for drug
products and Pharmaceutical services. It is often referred as retail pharmacy for retail drugs outlet.
OR
It is a place where medicine is dispensed or stored mostly the general population called community
retail medical store and drug outlet.
Hospital pharmacy
Definition: The health care service, which comprises the art, practice, and profession of choosing,
preparing, storing, compounding, and dispensing medicines and medical devices, advising healthcare
professionals and patients on their safe, effective and efficient use.
OR
A hospital pharmacy is a drug oriented one.
Clinical pharmacy
Definition: A health science discipline in which pharmacists provide patient care that optimizes
medication therapy and promotes health, and disease prevention.
OR
A clinical pharmacy is the one which is patient oriented one.
Public health:
Definition: The science and art of preventing disease, promoting health and prolonging life through
organized effort of the society.
Pharmacy in Indo-Pak: First pharmacy was established in 1863 by Sheikh Nabi bakhsh in Gujarat
(India) along with General Stores. In 1881 training of compounding started in Bengal where the first
ever degree course of Pharmacy was started in 1937 in Banaras Hindu University.
After independence: In 1948 Punjab University started three years course program of Pharmacy. In
1974 Gomal University started pharmacy department. So there the program of 3 years remained till
1978. Then from 1979 B-pharmacy 4 years’ program started and finally in 2003 doctor of pharmacy 5
years’ program started. In Pakistan there is round about 90,000 medical stores and 25,000
pharmacists. According to WHO for 2000 population there should be one pharmacist, but
unfortunately in Pakistan the ratio is 1: 8000
1. Independent pharmacy:
Definition: It is the public pharmacy owned by a single independent person and such type provide
prescription and health related services.
Advantages:
1. It provides the opportunity to practice pharmacy in according to one’s own personal style. So in
other words a community pharmacist can say ‘I am my own boss’.
2. As independent owner ‘I am the boss of everything’.
3. It requires less investment and has no profit sharing.
4. Freedom from control and restriction.
2. Chain pharmacy
Definition: It is the branched stores existing at various location but operating under common
ownership.
For example: Dewatson, Shaheen pharmacy, Umar pharmacy.
First Chain Pharmacy in Pakistan: Chain pharmacy concept in Pakistan for the first time initiate a
decade ago by pharmacia a subside Feroz son in Nowshehra. Then this concept become popular in
different big cities.
Advantages:
1. Chain pharmacy has wide geographical coverage.
2. Attracts qualified person due to the bulk purchase.
3. Provide better services as compared to independent pharmacy.
4. Use of employee promotional activities can be initiated in chain community pharmacy.
Branding May have a unique brand and image Usually operates under a larger
brand and image
Competition May face challenges competing with May have more resources to
larger chains compete with other chains
1. Organization:
Introduction: The mechanism of determining and assigning the duties to the people that can work
together effectively.
b. Partnership: If the resources of one individual are not sufficient and does not take complete risk so
partnership between two or more individual considered some matters
i. Investment ii. Division of profit and losses
2. Site selection:
a) Location of community pharmacy may be a critical factor in its survival.
b) Traditionally community pharmacy must be located in a close proximity of physician.
c) Community pharmacy must be located within Medical complexes and clinics.
3. Capital: The amount of capital required for the operation of successful community pharmacy
depends on:
1. Sale volume
2. Inventory requirement
3. Estimated operating expenses while capital needed
4. Projected sale volume should be considered minimum and the operating expenses should be
considered maximum.
5. Cash: Cash it is required in sufficient amount for pre-operating expenses
6. Different license fee:
a) Legal fee
b) Utility deposit
c) Operating expenses
d) sufficient cash is required to operate because mostly operations are extremely slow.
Furniture and equipment: These depend on structure of pharmacy in largely pharmacies more
equipment and fixtures are required.
Sources of capital
Equity capital: It comes from owner.
Borrowed: It comes from banks.
Credit: It comes from friends.
Definition: A set of activity directed for the effective utilization of resources in search of one or more
goals. Goals are profit in health services.
OR
It is an art and science of planning organizing, directing and human efforts within the organization
framework and economic environment of the form to achieve its objectives for effective running of
community pharmacy.
• There should be coordination among the people, materials, equipment and capital.
2. Management of inventory :
Inventory is an atomize list of goods along with their price. Major portion of inventory consists of
prescribed drugs. Management of inventory includes.
a) Required quantity of each item
b) Source of supply and price a good
c) A good inventory management should have implementation of well-organized stock central
system.
3. Management of facility:
It includes the requirement for the furniture and equipment. It represents portion of capital. Its
management role is to make at economic use of all facilities.
4. Management of personal:
It required proper selection and proper training. So properly selected and well-trained employee can
assume many duties, otherwise it may be the responsibility of manager. Employee should be
compatible and must be minimum qualification. After selection the employee should put under
observation and supervision to pick up the knowledge and compensation. Compensation is the direct
return or award given to an individual per month based on individual performance is given to return
the qualified individual in industry, store, pharmacy.
1. Role of community pharmacist is to provide public health education for maintaining health
problems and drugs information.
2. In all drug related problems like councelling proper use of OTC and prescribed medicines,
recording of drugs, medical problem history. Immunization schedule and referring of patient to
specific healthcare professionals.
3. Community pharmacist may involve actively in the area of Pharmacoepidemiology.
Pharmacoepidemiology is the post marketing phase of clinical trial of drug which concerned
with safety or risk assessment of new drug after coming in market.
4. Community pharmacist may involve in control of serious communicable disease by making
community aware through counseling. By this method a lot of disease i.e. TB, syphilis, herpes,
AIDs and hepatitis can be controlled.
5. Community pharmacist can encourage his/her patient to prevent themselves from various
chronic diseases by using various technologies of prevention, for example risk of stroke of heart
can be reduced by control of high blood pressure, check up to regulate the intake of prescribe
medicine lowering cholesterol intake and increase in physical exercise.
6. Community pharmacist may also involve in patient health education through the use of
pamphlet in Bulletins freely available on display.
7. Community pharmacist may provide counseling to pregnant ladies about the child health
hygiene, management of pregnancy diet and sub-nutritional state.
8. Community pharmacist can also play a major role by guiding the parents for the protection of
child against the disease of childhood by proper immunization schedule.
9. Community pharmacist may guide the patient about the nutrition intake according to
requirements of patient and their disease state.
10. Community pharmacist can make community aware about the environment health i.e. food
borne disease, local hazard carcinogen etc.
11. Community pharmacist provides counseling to the person involved in alcoholism and drug
abuse about the hazards and side effects.
12. Role of community pharmacist as public educator for monitoring health problem and drug
information.
Health
Definition: In 1948 WHO defined ‘health is a state of complete mental physical and social well being
and not merely in the absence of disease.’
Public Health:
Definition: The science and art of preventing disease promoting, protecting and improving health
through in organized effort of society is called public health.
Role of Pharmacist:
1. The primary concern of the pharmacist should be the Welfare of humanity and the relief of
human suffering from disease.
2. Very number of people ask the pharmacist about a health problem usually he or she should be
the first person in family member or friend who may consulted.
3. In order to be a truly effective member of healthcare. The pharmacist must be able to integrate
his pharmaceutical knowledge.
4. A pharmacist should prove himself as a drug information bank for the public as well as for the
member of health to fulfill the responsibilities, pharmacist must update his knowledge from
time to time in most cases public health can be maintained with proper health education but it
is only possible if the pharmacist is leading to share the wealth of his knowledge.
Ways through which pharmacist convey their knowledge:
1. Distribution of pamphlets.
2. Display free drug literature.
3. By arranging meeting with the different groups i.e. colleges, school, universities.
4. Personal contacts to public in pharmacy. Publicly health related data through local media. If
there is an outbreak of communicating disease, so it is the responsibility of community
pharmacist to get better related information and should provide it (related information)
directly to the patient at the time of medication purchase.
Main role of pharmacist in pharmaceutical care
In 1990 Hepler and strand defined pharmaceutical care but it is practically applied in 2003.
The responsible provision of drug to achieve different positive outcomes that improves the patient
quality of life, so there are different fields through which we can do patient care.
Patient care
Patient monitoring skill. Therapeutic planning skill
Communication skill. Knowledge of disease knowledge of
laboratory and diagnosis tests
Physical assignment skill Knowledge of drug therapy
Drug information skill Knowledge of non-drug therapy
It is vital to seek medical attention if a child starts to experience asthma, as it can be life
threatening. A doctor can advise on some of the best ways to manage the condition.In some
cases, asthma may improve as the child reaches adulthood. For many people, however, it is a
lifelong condition.
Physical exam: The doctor will focus on the upper respiratory tract, the chest, and the skin.
They will listen for signs of wheezing, which can indicate an obstructed airway and asthma.
They will also check for:
a. A runny nose
b. Swollen nasal passages
c. Any growths on the inside of the nose
Asthma tests: The doctor may also carry out a lung function test to assess how well the lungs
are working.A spirometry test is one example of a lung function test. The person will need to
breathe in deeply and then breathe out forcefully into a tube.
Other tests: Other tests for diagnosis include:
a. A challenge test. This test allows a doctor to assess how cold air or exercise affect a
person’s breathing.
b. A skin prick: A doctor can use this test to identify a specific allergy.
2. Sore throat:
Introduction: A sore throat is a painful, dry, or scratchy feeling in the throat.Pain in the throat is one of
the most common symptoms. It accounts for more than 13 million visits to doctor’s offices each
year.Most sore throats are caused by infections, or by environmental factors like dry air. Although a
sore throat can be uncomfortable, it’ll usually go away on its own.
Types: Sore throats are divided into types, based on the part of the throat they affect:
1. Pharyngitis affects the area right behind the mouth.
2. Tonsillitis is swelling and redness of the tonsils, the soft tissue in the back of the mouth.
3. Laryngitis is swelling and redness of the voice box, or larynx.
Symptoms: Along with the sore throat, you can have symptoms like:
1. Nasal congestion 2. Runny nose 3. Sneezing
4. Cough 5. Fever 6. Chills
Causes of sore throats: Causes of sore throats range from infections to injuries. Here are eight of the
most common sore throat causes.
1. Colds, the flu, and other viral infections 2. Strep throat and other bacterial infections
3. Allergies 4. Dry air 5. Smoke, chemicals, and other irritants
6. Injury 7. Tumor 8. Gastroesophageal reflux disease (GERD)
Home remedies for a sore throat: You can treat most sore throats at home. Get plenty of rest to give
your immune system a chance to fight the infection.To relieve the pain of a sore throat:
1. Gargle with a mixture of warm water and 1/2 to 1 teaspoon of salt.
2. Drink warm liquids that feel soothing to the throat, such as hot tea with honey, soup broth, or
warm water with lemon. Herbal teas are especially soothing to a sore throat
3. Suck on a piece of hard candy or a lozenge.
4. Turn on a cool mist humidifier to add moisture to the air.
5. Rest your voice until your throat feels better.
3. Ear Pain:
Causes: Ear pain is common in children and can have many causes
1. Ear infection (otitis media) 2. Swimmer's ear (infection of the skin in the ear canal)
3. Pressure from a cold or sinus infection 4. Teeth pain radiating up the jaw to the ear.
To tell the difference, your pediatrician will need to examine your child's ear. In fact, an in-office exam
is still the best way for your pediatrician to make an accurate diagnosis. If your child's ear pain is
accompanied by a high fever, involves both ears, or if your child has other signs of illness, your
pediatrician may decide that an antibiotic is the best treatment.
Amoxicillin is the preferred antibiotic for middle ear infections—except when there is an allergy to
penicillin or chronic or recurrent infections.
Many true ear infections are caused by viruses and do not require antibiotics. If your pediatrician
suspects your child's ear infection may be from a virus, he or she will talk with you about the best ways
to help relieve your child's ear pain until the virus runs its course.
Introduction: Community pharmacists have always played a role in promoting, maintaining and
improving the health of the communities they serve.
First Point of Contact: Community pharmacists are often patients first point of contact, and for some
their only contact, with a healthcare professional.
Community Engagement: Engaging with communities through day to day activities, which might
include the provision of advice to parents of young children, the care and support of drug misuses,
visits to the homes of older and housebound people and advice on smoking cessation.
Significant contribution to public health: Pharmacists already make a significant contribution to public
health. However, there is a need for community pharmacists to understand the broader concept of
public health, which focuses on improving health at population level.
Public Health
Definition: The study and practice of how best to improve the overall health, and health gain, of
populations rather than individuals health.
OR
The most widely used definition of public health was coined by Sir Donald Acheson in 1988 as:
"The science and art of preventing disease, prolonging life and promoting, protecting and improving
health through the organized efforts of society."
This definition encompasses a very wide-range of activities and emphasizes the importance of a
strategies approach a public-health-a-well as collaboration between different groups and individuals to
achieve these aims.
1. Smoking Cessation:
Obvious Area: Smoking cessation is an obvious area for community pharmacist involvement.
Most common health development activity: Indeed, a recent UK survey of current activities
showed that smoking cessation services are the most common health development activity in
community pharmacies at present.
Primary healthcare: Many Pharmacists are working as part of the wider primary healthcare
team and with the NHS Smoking cessation services to provide specialist advise.
Behavior Changes By Pharmacist: Published literature indicates that community Pharmacists
trained in behavior change methods are effective agents in helping clients to stop smoking.
2. Coronary Heart Disease
High Priority: CHD is seen as a high priority by the government, and community pharmacists
have a unique opportunity to demonstrate their skills and knowledge in dealing with this group
of people.
Potential contribution of pharmacists: The potential contribution of pharmacists in CHD is to:
1. Provide sound information, advice and support on stopping smoking, healthy eating and
physical activity.
2. Get involved in smoking cessation services
3. Establish and record smoking status, smoking cessation clinics
4. Patient group directions (PGDs) for nicotine replacement therapy (NRT)
5. Training on use of NRT for pharmacy staff and other health professionals.
6. Distribution of free NRT
7. Provide medicines management services to support people on medication (and their
careers) for the prevention or treatment of CHD and stroke.
8. Provide information on local screening services and the need for regular checks of:
For example, blood pressure and blood lipid levels.
9. Participate in initiatives to identify people at high risk of CHD and stroke.
10. Provide warfarin monitoring to reduce the incidence of second heart attacks and stroke.
11. Get involved in healthy schools or workplace initiatives (e.g, giving talks on the benefits
of stopping smoking)
12. Provide a smoke free environment in the pharmacy.
13. Learn to recognize a heart attack and what to do (including resuscitation skills)
14. Educate the public about the symptoms of a heart attack and what action to take.
a) Lipid management: Evidence from US and Canadian RCTs (Randomized control trials) in
lipid management in the prevention of heart disease showed that lipid management
services provided by community pharmacists are effective in:
a) Helping clients to achieve target lipid levels.
b) Enhancing prescribing and use of lipid regulating medicines.
c) Reducing clients CHD risk scores.
b) Identifying risk factor for CHD: Community pharmacists can use patient medication
records (PMRS) to identify clients at high risk of CHD, by for example, searching for a range
of drugs that would indicate heart disease. The use of such data to target patients with risk
factors for CHD appears to be effective in identifying those at risk to provide follow up on
lipid management and advice.
Audits of aspirin: Two Audits of aspirin purchases in UK community pharmacies in 1996 and
1998 showed that 33% and 27% of patients respectively appeared to be taking prophylactic
aspirin without their GPS knowledge. This indicates that community pharmacy audits can
identify self-initiated aspirin treatment and encourage referral for medical advice.
e) Obesity And Weight Reduction: The incidence of obesity is increasing dramatically and
there is potential for community pharmacists to advise clients on weight management and
offer weight reduction programs.
Counseling Patient: A physician who is preoccupied with patient diagnosis and treatment may
not spare time for patient counseling regarding pharmaco-economics, drug information,
alterative therapy, moral supporting etc. A pharmacist can set up a separate consolation room
and provide counseling to the patient.
He can store the details of patient history, allergies and other details necessary for therapy so
that the concept of individualization of drug therapy could be implemented.
Seven star pharmacist The ideal from pharmacist of the future has been described as a seven
star pharmacist some one who is equal in excellence to a five star hotel yet accessible to
everyone from the richest to the poor. The future 7 star pharmacies will have seven principal
roles to play:
1. Caregiver
2. Decision maker
3. Communicator
4. Leader
5. Manager
6. Lifelong learner and
7. Role Model
The community pharmacist with the above skills and attitudes should make himself an
indible partner in health care system of a nation
iv. A community pharmacist should do therapeutic drug monitoring and he should have a
sound knowledge of genotype reporting ie, predictive pharmacology.
• Drug information awareness program: Drug information awareness program should be
conducted to make people aware of side effects of certain OTC drugs.
For Example:
i. Aspirin-a wonder drug also has many side effect like gastric ulceration, asthma and large
doses may cause tinnitus.
ii. Regular use of Paracetamol can cause harm to the liver.
iii. Drugs such as Coldarin can increase blood pressure in patients having hypertension.
iv. Pain shows difference between men and women. Where women respond better to the
opioids such as morphine, pentazocine and pethidine men respond better in the non-
steroidal anti-inflammatory drug, ibuprofen.
Considering the above examples in the best interest of public health a community pharmacist
can provide counseling to common people aware of these side effects
• OTC Product:
Definition: The Product which does not require the prescription of a registered practitioner but
which can be sold only under the supervision of a pharmacist.
In a nut shell there should be rationals use of drug i.e. Right drug to right patient in right does at
right time,
• Delivering Information About Drugs: A community pharmacist is one of the inevitable
members of the healthcare team who can help to achieve the goal of final use of drugs by
following good pharmacy practices. It is found that interventions by pharmacists in
explaining the patients about medicines prescribed to them can significantly enhance page
of correct use of medicine from 56 percent to 90 percent.
• Enhancing the availability of essential drugs in India: There is yet another role of the
community pharmacist in India and that is enhancing the availability of essential drugs.
Nearly 70 % population in India is deprived of essential drugs for a variety of reasons
including non availability of health professionals and improper professional advice about
the usage of drugs.
8. Family Planning: A community pharmacist is the one who can control this rising population by
counseling with people and doing programs which exhibits the problems related with large
families.
i. He can tell the various family planning measures that are available in the market at
affordable prices.
ii. He can educate the people & convince them about the advantages of having small
families. So, like all other aspects community pharmacist plays a very important role in
this case also.
9. Immunization: Most pharmacists interact with the general public in relation to immunization,
either in the supply of vaccines for administration at local GP clinics or in the giving of advice
related to foreign travel. Community pharmacists should take every opportunity to emphasize
the importance of immunization and the risks associated with non-vaccination compared with
those of the possible side effects of the vaccines used.
Other potential roles for community pharmacists in immunization include:
i. Participating in the strategic planning of the managed introduction of immunization
programmers (influenza in the elderly).
ii. Advising on systems needed to optimize the use of vaccines in the event of emergencies.
iii. Providing information on the handling and storage of vaccines. These products are
particularly susceptible to changes in temperature and maintenance of the cold chain is
important.
10. Oral Health: Community pharmacists have several potential roles in oral health:
i. They may be asked questions about oral and dental problems (e.g. Toothache, Mouth
ulcer, Candida, Gingivitis). The outcome of such an encounter may be sale of a treatment
(e.g. a simple analgesic) or referral to another professional (e.g. Dentist or doctor).
ii. They can give information on nutritional issues in relation to oral health (e.g. Sugar in
foods, medicines and drinks) and oral hygiene (e.g., brushing, use of Toothpastes and
mouthwashes).
iii. They can give information about the side effects of medicines in relation to the Mouth.
Some medicines can alter taste or result in a dry or sore mouth.
11. Mental Health: The main point of interaction between community pharmacists and those with
mental health problems have traditionally been at the point of dispensing or in sales of
medicines. Drug therapy is, of course, a major part of mental health treatment. Pharmacists
also help to treat those suffering from drug addiction, a condition which is often associated
with mental health problems.
However, pharmacists are also ideally placed to
i. Recognize early symptoms of mental health problems;
ii. Spot signs of else in patients,
iii. Help with concordance
iv. Encourage good mental health practice in the local population
v. Help to change attitudes and perceptions towards mental health patients;
Data collected on unwanted medicines returned to community pharmacies showed that the
main reasons for returning medicines were a change in therapy, the death of the patient or
adverse reactions.
13. Folic Acid and Pregnancy: Community pharmacists and their staff are ideally placed to offer
advice to women about the use of folic acid before and during pregnancy. Evidence suggests
that pharmacy staffs are positive about this role, but replied studies showing the effects of
intervention on women's behavior.
14. Asthma: Community pharmacists are ideally placed to improve management of asthma. The
PHLink/RPSGB work investigated the role of pharmacists in only one area and that of improving
the management of asthma in school children by school teachers, where they found some
benefit. However, the conclusion was that further research in this particular area is needed.
15. Diabetes: Diabetes is a significant cause of morbidity (e.g. blindness, cardiovascular disease)
and mortality, and Community pharmacists have a unique opportunity to demonstrate their
skills and knowledge in dealing with this client group. Pharmacists can potentially:
i. Promote healthy eating and physical activity to help reduce the risk of diabetes.
ii. Educate the public and pharmacy staff on the signs and symptoms of diabetes.
iii. Contribute to the early identification of diabetes.
iv. Ensure that diabetic patients are taking their medication regularly and attending.
v. Follow up visits at their GP practice or clinic.
vi. Provide medicines management services to patients with diabetes.
vii. Participant in multi-disciplinary teams to help in the management of diabetes.
16. Nutrition and Physical Activity: Community pharmacists have a role in advising the public
about nutrition, physical activity and general healthy living. Many of the conditions they deal
with in the pharmacy benefit from dietary change, increased physical activity and other lifestyle
changes.
In addition, community pharmacists see healthy, as well as sick people and by providing advice
to healthy diets, they can potentially contribute to the prevention of disease in later life.
Epidemiology:
Meaning: Greek word mean Epi= among/upon, Dimos= people, Logos= to study.
Definition: The study of distribution and determinants of health related state and events in
specialized population and application of these studies to the control of health problems.
OR
The science which is concerned with the factors and conditions which determines the
occurrence and distribution of diseases, defects, disabilities and death in the population.’
OR
Study of distribution, dynamics and determinants of the disease frequency in human
population.
En-demic: Occurs routinely in a given area. Malaria is endemic to that part of Sout America.
Epi-demic: When a disease grows to an abnormally large population within a community or
region. The malaria outbreak was of epidemic proportions.
Pan-demic: When an epidemic gets huge... on the approach of being a region-wide or world-
wide problem and is infectious, it becomes pandemic.
Sporadic: Refers to a disease that occurs infrequently and irregularly
Types of Epidemiology
1. Descriptive Epidemiology:
• Examining the distribution of disease in a population, and observing the basic features
of its distribution
• Formulate the hypothesis, time , place and person
2. Analytic Epidemiology:
• Testing a hypothesis about the cause of disease by studying how exposures relate to the
disease
• Essential characteristics that are examined to study the cause of disease are host, agent
and environment
3. Experimental Epidemiology:
• To study the relationships of various factors determining the frequency and
distribution of diseases in a community.
Chemical agents: like carbon monoxide, pesticides, phenol, alcohol, fertilizer, fumes, dust,
gases etc. May cause illness by inhalation, injection or direct contact.
Social agents: smoking, poverty, social isolation etc.
2. Host:
Introduction: Human beings mainly acts as a host to a number of many diseases. The
microorganism attacks host when the immunity is lost.
Host Factors: The characteristics of human being that determined how he reacts to the
agent in the environment are called host factors. It includes age, sex, nutrition, humidity,
occupation, habits etc.
a. Age: Certain diseases like measles etc. are common in childhood. Cancer in middle age
and TB in older age are common.
b. Sex: Females are most affected from cancer as compared to males. Heart attack cases are
mostly found in males than females.
c. Nutrition: Essential hypertension, diabetics, mental disorders are due to nutrition
overeating, may lead to obesity and diabetes.
d. Habits: Certain habits like smoking may cause lung cancer. Open air defecation may
cause soil and water pollutions. Which ultimately cause various types of intestinal diseases.
e. Genetic : Genetic composition either increases the susceptibility to disease or may
protect against it e g diabetes, G-6PD deficiency, hemophilia etc
3. Environment
Introduction: Environment play a great role for safety of health. A healthy environment is
important for the wellbeing of individual and communities. So if the environment is
favorable for the agent, it causes disease.
Climate and seasonal factors: These may determine whether it may be suitable for a
particular disease or not, i.e. Malaria is more common in rainy season, whereas common
cold is common in winter.
Types of environment:
Physical: Non-living things man is in constant interactions: Air, Heat, Climate, Radiations
Biologic: Man, Animals, insects, rodents
Social: Smoking, Alcohol taking community, Poverty etc.
Disease Transmission
Introduction: For Planning, Suitable prevention, control and control measures, its essential to
know about the modes of transmission of diseases. Here we will discuss the direct and indirect
transmission of disease.
A. Direct Transmission
Direct contact Occurs through person to person via skin-to-skin contact, kissing, and sexual
intercourse. Thus, infectious mononucleosis and gonorrhea are spread from person to person
by direct contact. Direct contact also refers to contact with soil or vegetation harboring
infectious organisms. Hookworm is spread by direct contact with contaminated soil.
Droplet spread refers to spray with relatively large, short-range aerosols produced by sneezing,
coughing or even talking. Droplet spread is classified as direct because transmission is by direct
spray over a few feet, before the droplets fall to the ground. Pertussis, Tuberculosis and
meningococcal infection are examples of diseases transmitted from an infectious patient to a
susceptible host by droplet spread.
Animal Bite: Direct biting of animals like Rabies
Vertical Transmission: From the infected mother to the fetus via placenta e.g AIDS, Hepatitis
etc.
Measles, for example, has occurred in children who came into a physician’s office after a child
with measles had left, because the measles virus remained suspended in the air.
Vehicles that may indirectly transmit an infectious agent include food, water, biologic products
(blood), and fomites (inanimate objects such as handkerchiefs, bedding, or surgical scalpels).
Vehicle: A vehicle may passively carry a pathogen — as food or water may carry hepatitis A
virus. Alternatively, the vehicle may provide an environment in which the agent grows,
multiplies, or produces toxin — as improperly canned foods provide an environment that
supports production of botulinum toxin by Clostridium botulinum.
Vectors: Vectors such as mosquitoes, fleas, and ticks may carry an infectious agent through
purely mechanical means or may support growth or changes in the agent.
Examples of mechanical transmission: are flies carrying Shigella on their appendages and fleas
carrying Yersinia pestis, the causative agent of plague, in their gut.
In contrast, in biologic transmission, the causative agent of malaria or guinea worm disease
undergoes maturation in an intermediate host before it can be transmitted to humans
NOTE: All the pregnant women, infants and children at specified time must be vaccinated
against communicable diseases so as to give protection against such diseases which include
diphtheria, pertussis, tetanus, polio, tuberculosis and measles. All the countries have their own
immunization schedule which is based on their local needs and feasibility. This schedule may
vary from region to region. While deciding immunization schedule following points must be
taken into consideration:
i. Age of the child ii. Availability of effective vaccines iii. Cost of the vaccines.
iv. Minimum number of visits to the health centre by the mother and the child.
Prevention and Control: Hospital acquired infections can be prevented by adopting following
measures:
i. Isolate the infectious patient.
ii. Doctors, nurses and other staff attending the patient must take precautions for personal
hygiene. They should wear face mark and apron. They must wash the hands with soap
and water after attending each infected patient specially after doing the wound
dressings. Sometime hand washing with soap and water may not be sufficient so a
disinfectant must be used for hand washing.
iii. The articles used by the patient should be thoroughly disinfected.
iv. Wound dressings and discharges of the patient like urine, faces, nasal secretions,
sputum etc should be destroyed in a sanitary manner.
v. Patients should not be allowed to spit here and there. They should spit only in the
sputum cup containing some disinfectant.
vi. There should be sufficient space in between the beds of two patients. The bed side pans
must contain some disinfectant and they must be cleaned immediately after use.
vii. Vaccum cleaning and wet cleaning of rooms should be done regularly and disinfectant
used to kill the micro-organisms.
viii. Rooms should be well ventilated, all doors and windows should be fitted with wire
gauge to prevent the entry of flies, mosquitoes and other insects in the rooms.
ix. All instruments, needles and syringes used should be properly sterilized, preferably
disposable needles and syringes should be used.
x. Staff working in the kitchen must observe strict hygienic habits and must be periodically
medically examined so as to ensure that they are free from infectious diseases.
xi. Laboratory personnel handling various specimens should observe all precautions to
prevent infections.
xii. Entry of visitors should be restricted in the rooms where patients with communicable
diseases are admitted.
xiii. Patients sufferings from communicable diseases should be properly treated with
antibiotics and measures should be taken to avoid the spread of the diseases to other
patients.
1. Experimental studies:
Introduction: The investigator assign treatments to the subjects or patients may be randomly
assigned to the treatments in some forms of experimental or analytic studies.
Randomized Clinical Trials: The gold standards in determining the beneficial and adverse
effects of drugs is prospective, blinded, randomized clinical trials. Patients enrolled in
randomized control trails have their treatments assigned at random.
Field trials are another form of experimental studies, used to study dietary factors and
vaccines. In field trials the investigator makes the treatment available and then determine how
well it works with careful follow up.
Examples: Studies of Ascorbic acid in preventing the common cold, study of poliomyelitis
vaccines.
Community Intervention trails are similar to the field trials but the treatment intervention is
directed at a town or community like fluoridation of drinking water to prevent dental caries.
1. Descriptive Studies: Non experimental studies are usually descriptive which are
conducted to describe or summarize data.
For example: An investigator may wish to know the types of the drugs prescribed at an
outpatient pharmacy by drug class. These data would help the investigator to determine
what types of drugs could be studied more rigorously using the prescription data from this
setting.
Hypothesis generation: Descriptive data are helpful in hypothesis generation and
determining whether there are sufficient numbers of patients, prescriptions, events etc. to
conduct a more rigorous study. Such studies might include profiles of drug use, drug
surveillance, patient types or disease types.
Cohort Studies
Introduction: Cohorts are groups. Cohort studies are therefore studies of group of patients
having some common drug exposure of interest.
For example, we may wish to learn about the benefits and risks of the NSAIDs on the
population of the patients likely to be prescribed them. We would define our cohort or group
on the basis of patients exposure to NSAIDs.
Types: There are two types of cohort studies
1. Prospective Cohort
2. Retrospective Cohort
1. Prospective Cohort: In terms of scientific evidence and control over the factors of interest, its
preferred type of cohort study.
As name indicates, it looks forward in time. Doing so the investigator maximum control over the
study definition and its conduct.
2. Retrospective Cohort: As name indicates, it looks back on existing data. These data come
from large computer databases but can also come from paper charts or medical records.
Advantage of retrospective studies is lower cost as compared to prospective or clinical trial
studies.
Major disadvantage is that many forms of bias are possible.
The Case Control Study: Methodologically, case control studies are the diametric opposite of
cohort studies. Case control studies are generally conducted when the outcome of interest is
rare.
Instead of beginning with a group of patients using same drug and following them until they
have a specific event, as with the cohort study, in the case control study we first identify a
group of patients with a common event or disease. These are the cases.
For example: If we wished to know whether a certain drug caused aplastic anemia, first
patients with aplastic anemia will be identified. The controls will be the people who are
representative of the underlying population from which the cases came but who didn`t have
the outcome of interest. In the aplastic anemia example, the investigator would search for the
patients who came from the same settings of care as the cases or from the same community.
Sometimes controls are matched to cases on certain background factors that predict or
confound the outcome, such as age, gender or smoking status.
The idea of case control study is to compare the prevalence of exposure between the cases and
controls.
Case Series: When the common experience of more than one patient are presented, this is
referred to as case series.
Greater the number of common experience, the stronger the evidences to support a
conclusion.
For example: If five patients developed aplastic anemia, after the exposure of the same
medicine, this would raise our suspicion beyond that for only one patient.
The Ecological Study: There are times when data are not available at the patient level but there
is interest in getting a pre-liminary understanding of the relationship between the use of a drug
and an outcome. This may attract an investigator to use aggregate data to compare the gross
amount of drug used and the rate of occurrence of an event for a community, stat or country.
In other words, the unit of analysis in ecological studies is a population instead of a patient.
Example: Comparison of the no of prescriptions of beta adrenergic agonists inhalers dispensed
in a country and number of deaths from asthma.
GAVI Helped: The creation of the GAVI has helped to renew interest and maintain the
importance of immunizations in battling the world's large burden of infectious diseases.
GAVI’s Milestone: GAVI has set up specific milestones to achieve the EPI goals:
Aim: I s to make immunization complementary to other Primary Health Care (PHC) services
in order to reduce morbidity, mortality and disability from the vaccine preventable diseases
of childhood and adults who require them.
Evaluation: In each country, immunization programs are monitored using two different
methods:
1. An administrative method : The administrative method involves using immunization
data from public, private, and NGO clinics. Thus the accuracy of the administrative
method is limited by the availability and accuracy of reports from these facilities.
This method is easily performed in areas where the government services deliver the
immunizations directly or where the government supplies the vaccines to the clinics.
Application: Community-based surveys are applied using a modified cluster sampling survey
method developed by the World Health Organization.
• Vaccine coverage is evaluated using a two-stage sampling approach in which 30
clusters and seven children within each cluster are selected.
• Health care workers with no or limited background in statistics and sampling are
able to carry out data collection with minimal training.
Such a survey implementation provides a way to get information from areas where there is
no reliable data source. It is also used to validate reported vaccine coverage (for example,
from administrative reports) and is expected to estimate vaccine coverage within 10
percent.
Provide more detailed information: Surveys or questionnaires, though frequently
considered inaccurate due to self-reporting, can provide more detailed information than
administrative reports alone. If home based records are available, not only can vaccination
status be determined but also dates of vaccination can be reviewed to determine if
vaccinations were given at an ideal age and in appropriate intervals. Missed immunizations
can be identified and further improved.
EPI-Partners
1. International
i. WHO
ii. UNICEF
iii. Rotary International
iv. DFID (Department for International Development)
v. JICA (Japanese International Cooperation Agency)
vi. CDC Atlanta
vii. USAID (United States Agency for International Development)
viii. UNHCR
ix. Global Alliance for Vaccines and Immunization(GAVI)
2. National
i. Government of Pakistan
ii. Provisional government
iii. District government
iv. NGOs
• Vaccine preventable diseases (VPDs): 27% of deaths in <5 years age group are due to
VPD,s.
• Mortility in Pakistan: 15% deaths of children <5 years age contribute to mortality in
Pakistan as compared to 8-10% in developed world.
• Prior to the initiation of the EPI: Child vaccination coverage for tuberculosis,
diphtheria, pertussis, tetanus, polio and measles was estimated to be fewer than 5
percent. Now, not only has coverage increased to 79 percent, but it has also been
expanded to include other vaccinations such as for hepatitis B in 2001, Haemophilus
influenza B, rubella, tetanus and yellow fever.
• 80% children of world are being protected against childhood TB. .3 million children &
19.5 million CBAs are being protected against eight vaccine preventable diseases and
tetanus respectively.
• Measles deaths decreased by 60% worldwide between 1999 and 2005,
• 1000 deaths in less than 5 year children will daily occur in Pakistan, if EPI is discontinued.
It has eradicated small pox, lowered the global incidence of polio so far by 99% and
achieved dramatic reductions in Illness, disability and death from diphtheria, tetanus,
whooping cough and measles.
• VPDs rates in the United States are at very low levels. In 2007, only 43 cases of
measles, 12 cases of rubella, no cases of diphtheria, 28 cases of tetanus, and no wild-type
polio were reported to CDC.
• A survey conducted by the ministry of health in 2006, noted that 76.2% of children
in Punjab were fully immunized. This result, while-significant, shows that there is still
room' for improvement in order to achieve a target of 100%.
• A study conducted in Peshawar in 2007 found that only 37.6% of children were fully
immunized.
• There have also been increases in trained workers throughout the country, as
required, towards the aim of achieving full coverage.
• The impact of increased vaccination is clear from the decreasing incidence of many
diseases. Polio, although missed the goal of eradication by 2005, has decreased
significantly as there were less than 2000 cases in 2006.
• Therefore, not only is it necessary to evaluate the EPI as a whole, its implementation
must be studied in specific communities in order to pinpoint weaknesses, identify their
cause and most importantly find a solution.
• In past research studies, lack of motivation on the part of EPI staff, absence of
vaccinators, inconvenient locations and problems with the cold chain (It is the system of
storage and transportation of the vaccine at low temperature (cold condition) from the
manufacture till it is consumed) have been cited as common reasons for obstruction of
immunization.
IMMUNIZATION BY VACCINATION
Immunization
Definition:
• It is the capacity of the body to resist infections.
• The study of immunity is called immunology.
Vaccination:
Definition: The process of developing immunity within the body with the help of vaccines
is called vaccination.
• Vaccines are actually the antigen-containing preparations.
2nd Month:
S.No Vaccines Disease Type of Vaccine Dose ROA
01 OPV Polio Live attenuated 2 drops Oral
02 HiB Hib Polysaccheride 0.5ml IM thigh
Disease Conjugate
03 HBV Hepatitis B Recombinant Yeast 0.5ml IM thigh
derived HBs Antigen
04 DPT Diptheria Toxoid (D) 0.5ml IM thigh
Tetanus Toxoid (T
Whooping Killed pertussic (P))
cough
4th Month:
S.No Vaccines Disease Type of Vaccine Dose ROA
01 OPV Polio Live attenuated 2 drops Oral
02 HiB Hib Polysaccheride 0.5ml IM thigh
Disease Conjugate
03 DPT Diptheria Toxoid (D) 0.5ml IM thigh
Tetanus Toxoid (T
Whooping Killed pertussic (P))
cough
6th Month:
S.No Vaccines Disease Type of Vaccine Dose ROA
01 OPV Polio Live attenuated 2 drops Oral
02 HiB Hib Polysaccheride 0.5ml IM thigh
Disease Conjugate
03 HBV Hepatitis B Recombinant Yeast 0.5ml IM thigh
derived HBs Antigen
04 DPT Diptheria Toxoid (D) 0.5ml IM thigh
Tetanus Toxoid (T
Whooping Killed pertussic (P))
cough
12th Month:
S.No Vaccines Disease Type of Vaccine Dose Mode of
Administration
01 MMR • Measles All Live attenuated 0.5ml Subcutaneous
• Mumps
• German
Measles
18th Month:
S.No Vaccines Disease Type of Vaccine Dose ROA
01 OPV Polio Live attenuated 2 drops Oral
02 HiB Hib Polysaccheride 0.5ml IM thigh
Disease Conjugate
03 DPT Diptheria Toxoid (D) 0.5ml IM thigh
Tetanus Toxoid (T
Whooping Killed pertussic (P))
cough
4-6 Years:
S.No Vaccines Disease Type of Vaccine Dose ROA
01 OPV Polio Live attenuated 2 drops Oral
02 MMR • Measles All Live attenuated 0.5ml Subcutaneous
• Mumps
• German
Measles
03 DPT Diptheria Toxoid (D) 0.5ml IM thigh
Tetanus Toxoid (T
Whooping Killed pertussic (P))
cough
CONTRAINDICATIOS TO VACCINATION
1.ABSOLUTE 2.TEMPORARY
Contraindications to live attenuated vaccines:
Absolute:
1. History of anaphylactic reactions.
2. Subsequent doses of pertussis vaccines are absolutely contraindicated if the
child gets (within 48 hours of vaccination)
• Fever (40.5º),
• Collapse or shock.
• Persistent crying for 3 hours without apparent cause.
• Convulsion with or without fever within 3 hours after vaccination.
3. HIV infection is an absolute contraindication to administration of live
attenuated vaccines (OPV & BCG).
Temporary:
1. Pregnancy
2. 2- Severe illness that needs hospitalization.
3. Immunosuppression.
4. Recent receipt of blood.
3. Mopping up Immunization:
a. It is house-to-house immunization with OPV in high risk districts.
b. It consists of two to three rounds 4-6 weeks apart.
c. Each round should be completed within a short period of time (3days).
d. High risk districts are those: Where the wild polio virus is still circulating
(polio case in the last 36 months).
e. Transient population, with overcrowding poor sanitary environment and
low access to health services.
f. With low immunization coverage.
The administrative levels of cold chain according to the duration of the storage and the
temperature required to keep the vaccine potent.
Background
• A rising problem in our hospitals nowadays is the irrational use of medicines which has
disastrous effects on the health of the population.
• Problems like drug resistance, drug interactions, increased morbidity and mortality
rates, prolongation of treatment duration and cost, secondary infections and diseases,
recurrence of infections, are all on the rise due to irrational use of medicines. This
irrational use can be prevented by Drug Utilization Review studies.
• DUR studies helps to understand, interpret, evaluate and improve the prescribing,
administration and use of medicines. Pharmacists can contribute vastly to this due to
their extensive knowledge on medicines. This study will identify drug interactions and
provide solutions to the problems which will ultimately benefit the patient’s health.
Objectives:
1. Promoting optimal medication therapy
2. Assessing medicines to recognize problems
3. Evaluating the effectiveness of medication therapy
4. Conducting interventions to improve drug use
5. Identifying clinically significant drug interactions and providing interventions
6. Stimulating standardization in medication use process
7. Decrease the morbidity and mortality rates
8. Ensuring cost effective and timely treatment
Significance/Importance of DUR:
1. DUR programs play a key role in helping managed health care systems understand,
interpret, and improve the prescribing, administration, and use of medications.
2. Employers and health planners find DUR programs valuable because the results are used
to foster more efficient use of scarce health care resources. Pharmacists play a key role
in this process because of their expertise in the area of pharmaceutical care.
3. DURs offer the managed care pharmacist the opportunity to identify trends in
prescribing within groups of patients such as those with asthma, diabetes, or high blood
pressure.
4. Pharmacists can then, in collaboration with other members of the health care team,
initiate action to improve drug therapy for both individual patients and covered
populations.
5. DURs serve as a means of improving the quality of patient care, enhancing therapeutic
outcomes, and reducing inappropriate pharmaceutical expenditures, thus reducing
overall health care costs.
6. DUR information also assists managed health care systems in designing educational
programs that improve rational prescribing.
3. Tertiary level of PH
• It aims to soften the impact of an ongoing illness or injury that has lasting effects.
• It is the early identification of high risk individuals prone to major life threatening illness
like heart diseases and cancer.
• It helps in taking timely, precautionary lifestyle modifications measures or treatment
which reduces the disability associated with the disease.
Immunization
Introduction: According to WHO Immunization is the process whereby a person is made
immune or resistant to an infectious disease, typically by the administration of a vaccine.
ADVANTAGES:
1. Person Protection: Vaccines stimulate the body’s own immune system to protect the
person against subsequent infection or disease.
2. Controlling and eliminating life-threatening infectious diseases: Immunization is a
proven tool for controlling and eliminating life-threatening infectious diseases and is
estimated to avert between 2 and 3 million deaths each year.
3. Cost effective: It is one of the most cost-effective health investments, with proven
strategies that make it accessible to even the most hard-to-reach and vulnerable
populations.
4. Defined targets: It has clearly defined target groups.
5. No Lifestyle Changes Requirement: Vaccination does not require any major lifestyle
change.
Objective of EPI
1. The overall objective of the EPI is reduction of mortality and morbidity from the following
nine EPI diseases by offering immunization services:
a. Poliomyelitis
b. Neonatal Tetanus
c. Measles
d. Diphtheria
e. Whooping cough
f. Hepatitis-B
g. H.I. Pneumonia
h. Meningitis
i. Childhood TB
2. Optional Vaccines: Influenza, Hepatitis A and Typhoid Fever
3. Strengthen planning and management of NIP.
4. Facilitate countries improving their disease surveillance system.
5. Support regular evaluations and reviews of national EPI.
6. Provide support in micro planning to help countries deliver EPI.
Regional objectives
1. To maintain polio free status.
2. To eliminate measles.
3. Achievement and maintenance of more than 90% coverage with all vaccines by NIP.
4. To control Hepatitis B.
5. To eliminate neonatal tetanus.
6. To improve and maintain immunization safety.
7. To ensure vaccine safety.
8. To prepare National Immunization Programmes.
EPI in Pakistan
Introduction: Pakistan is a developing country with a population of 180 million and estimated
infant mortality rate (IMR) of 80/1000 live births.
EPI coverage: The EPI coverage is 80% for BCG 65% for DPT3 and polio3 and a mere 67% for
measles .
1. Tetanus Toxoid (TT) coverage The Tetanus Toxoid (TT) coverage of pregnant women is
56%-57% which is quite low.10-11% Tetanus neonatal is prevalent in Pakistan mostly in
the rural areas due to low TT coverage.
2. In a verbal autopsy study conducted in two provinces of Pakistan, the three main causes
of infant deaths were reported as diarrhea syndrome (21.6%), tetanus (11.7%) and
acute respiratory infections (11.6%).
3. A study conducted in KPK of Pakistan reported only 65% of under three year olds as fully
immunized. The reasons for non-compliance with the EPI schedule were:
4. Mother too busy and unawareness
5. Absence of vaccinator
6. Inconvenient places being utilized as EPI centers.
BCG
Measles Vaccine
Herd immunity:
Introduction: Herd immunity happens when so many people in a community become
immune to an infectious disease that it stops the disease from spreading.
This can happen in two ways:
1. Many people contract the disease and in time build up an immune response to it
2. Many people are vaccinated against the disease to achieve immunity.
Herd immunity can work against the spread of some diseases. There are several reasons why it
often works.
Example: 19 out of every 20 people must have the measles vaccination for herd immunity to
go into effect and stop the disease. This means that if a child gets measles, everyone else in this
population around them will most likely have been vaccinated, already have formed antibodies,
and be immune to the disease to prevent it from spreading further. However, if there are more
unvaccinated people around the child with measles, the disease could spread more easily
because there is no herd immunity.
Goal: The goal of herd immunity is to prevent others from catching or spreading an infectious
disease like measles.
Forefront of Public Health Efforts: CDC has remained at the forefront of public health efforts to
prevent and control infections and chronic diseases, injuries, workplace hazards, disabilities and
environmental health threats.
Globally Recognized: Today CDC is globally recognized for conducting research and
investigations and for its action oriented approach. CDC applies research and findings to
improve people's daily lives and respond to health emergencies.
Centers Are:
• National public health institute of the United States.
• Federal agency under the Department of Health and Human Services.
• Headquarter located in Atlanta.
• On 1st July 1946 - The Communicable Disease Center Was organized in Atlanta, Georgia.
( to control malaria)
• Where as in 1970 - The Communicable Disease Center became the Center for Disease
Control.
• Today, CDC is one of the major operating components of the Department of Health and
Human Services and is recognized as the nation’s premiere health promotion,
prevention, and preparedness agency.
Role of CDC:
1. To Protect public health and safety through the control and prevention of infections and
chronic diseases, injuries, workplace hazards, disabilities and environmental health
threats.
2. Conducting research and investigations to improve people’s daily lives and respond to
health emergencies.
Goals of CDC:
1. Healthy People in Every Stage of Life
2. Healthy People in Healthy Places
3. People Prepared for Emerging Health Threats
4. Healthy People In A Healthy World
1. Healthy People in Every Stage of Life
Start Strong:
Prevention: Increase the use and development of interventions known to prevent human
illness from chemical, biological, radiological agents, and naturally occurring health threats.
Detection and Reporting: Decrease the time needed to classify health events as terrorism or
naturally occurring in partnership with other agencies.
Decrease the time needed to detect and report chemicals, biological radiological agents in
tissue, food or environmental samples that causes threat to the public’s health.
Improve the timeliness and accuracy of communications regarding threats to the public’s
health.
Investigation: Decrease the time to identify causes, risk factors and appropriate interventions
for those affected by threat to the public’s health.
Control: Decrease the time needed to provide counter measures and health guidance to those
affected by threat to the health.
Recover: Decrease the time needed to restore health services and environmental safety to
prevent levels.
Improve the long term follow up provided to those affected by threat to the public’s health.
Improve: Decrease the time needed to implement recommendations from after action reports
following threat to the public’s health.
• Implementation Modalities
a. 58,000 Lady Health Workers and 13,000 Village-based Family Planning Workers will
be utilized to cover the un-served population.
b. Improvement of District/Tehsil Hospitals. A minimum of 6 specialties (Medicine,
Surgery, Pediatrics, Gynae, ENT and Ophthalmology) will be made available at these
facilities.
c. District and Tehsil Hospitals will be reviewed and upgrade.
• Targets and Time Frame
a. 100,000 Family Health Workers will be recruited and trained by 2005 .
b. Rationalization study of RHCs/BHUs will be completed by 2002.
c. 58 District and 137 Tehsil Hospitals will be upgraded over a period of 5 years.
9. Improvements in the Drug Sector with a View to Ensuring the Availability, Affordability and
Quality of Drugs in the Country
• Implementation Modalities
a. Local manufacture of required drugs both by multinational & national companies
will be encourage.
b. Imported drugs found to be in chronic short supply will be prioritized for
local manufacturing.
c. Balanced and fair pricing policies will be pursued.
d. The drug control organization capacity for market surveillance and quality control
will be strengthened by posting additional staff and upgrading laboratories at
Karachi, NIH Islamabad.
e. The availability of life-saving drugs will be monitored in the market, the provision of
free life-saving drugs in the public sector hospitals will be limited to areas like
emergency/casualty.
10. Capacity Building for Health Policy Monitoring in the Ministry of Health
• Implementation Modalities
a. A Policy Analysis and Research Unit is proposed to be set up in the Ministry of
Health. This Unit will also be responsible for monitoring the progress of Health
Policy implementation in the key areas for submission to the Chief Executive/
Federal Cabinet periodically. The unit will also provide technical facilities to
Provincial Governments on need basis.
Pharmacoeconomics
[ Pharmacoeconomic Modeling And Interpretation ]
Definition: Pharmacoeconomics identifies, measures, and compares the costs and consequences of drug
therapy to health care Systems and society.
OR
Pharmacoeconomics is the application of economic analysis to the use of pharmaceutical products,
services and programs, which frequently focuses on the costs (inputs) and consequences (outcomes) of the
use.
OR
Health economics is the science of assessing cost and benefits of healthcare.
OR
Pharmacoeconomics is a branch of health economics which compares the value of one drug or a drug
therapy to another.
1. Cost:
Definition: The value of the resources consumed by a program or drug therapy of interest.
Costs are categorized as:
i. Direct medical costs.
ii. Direct nonmedical costs
iii. Indirect medical costs
iv. Intangible Costs
i. Direct Medical Costs: The costs incurred for medical products and services used to prevent,
detect, and/or treat a disease.
Examples of these costs include drugs, medical supplies and equipment, laboratory and
diagnostic tests, hospitalizations, and physician visits.
ii. Direct nonmedical costs: Any costs for nonmedical services that are results of illness or disease
but do not involve purchasing medical services.
These costs are consumed to purchase services other than medical care.
Examples: Include resources spent by patients for transportation to and from healthcare
facilities, extra trips to the emergency department, child or family care expenses, special diets,
and various other out-of-pocket expenses.
iii. Indirect medical costs: The costs of reduced productivity (e.g, morbidity and mortality costs).
Indirect costs are costs that result from morbidity and mortality and are an important source of
resource consumption, especially from the perspective of the patient.
Morbidity costs are costs incurred from missing work (i.e., lost productivity)
Mortality costs represent the years lost as result of premature death.
Department Of Pharmacy | University of Peshawar
PHARMACY PRACTICE-IIB (Community, Social & Administrative Pharmacy)
iv. Intangible costs: Those of other nonfinancial outcomes of disease and medical care.
Examples include pain, suffering, inconvenience, and grief, and these are difficult to measure
quantitatively and impossible to measure in terms of economic or financial costs.
• In pharmacoeconomic analyses, frequently intangible costs are identified but not quantified
formally.
Direct Costs = Direct Medical Costs + Direct non-medical costs
Indirect Costs = Morbidity costs + Mortality costs
Total costs = Direct costs + Indirect costs + Intangible costs
2. Consequence:
Introduction: The effects, outputs, or outcomes of the program of drug therapy of interest. Similar
to costs, the outcomes or consequences of a disease and its treatment are an equally important
component of pharmacoeconomic analyses. Consequences are categorized as…
i. Clinical outcomes are the medical events that occur as a result of disease or treatment (e.g.,
safety and efficacy end points).
ii. Economic outcomes are the direct, indirect, and intangible costs compared with the
consequences of medical treatment alternatives.
iii. Humanistic outcomes are the consequences of disease or treatment on patient functional status
or quality of life along several dimensions (e.g., physical function, social function, general health
and well-being, and life satisfaction).
Assessing the economic, clinical, and humanistic outcomes (ECHO) associated with a treatment alternative
provides a complete model for decision making.
These consequences (outcomes) can be further categorized as
i. Positive: An example of a positive outcome is a desired effect of a drug (efficacy or effectiveness
measure).
ii. Negative: Example of negative outcome is ADR or toxicity of a drug.
3. Perspective:
Conduction from Different Perspective: A Pharmacoeconomic study may be conducted from
several different perspectives, each of which includes slightly different costs. These perspectives
may measure costs to society, the health care system, insurance, the government, patients and
their families.
Broadest Perspective: The perspective of society is the broadest of all perspectives because it is the
only one that considers the benefit to society as a whole. Theoretically, all direct and indirect costs
are included in an economic evaluation performed from a societal perspective.
• Patient perspective :Portion of cost not covered by Insurance.
• Provider perspective: e.g., Hospitals- Direct costs
• Payer perspective: e.g., Insurance companies, employers, or the government.
• Society perspective: All direct and indirect costs.
Pharmacoeconomic methodologies
The methods are all similar in the way they measure cost (in dollars) and different in their measurement of
outcomes. The Economic evaluation methods are as follows.
1. Cost-of-illness (COI) evaluation
2. Cost Minimization Analysis (CMA)
3. Cost Benefit Analysis (CBA)
4. Cost Utility Analysis (CUA)
5. Cost Effectiveness Analysis (CEA)
It involves measuring the direct and indirect costs attributable to a specific disease such as
diabetes, mental disorders or cancer.
COI evaluation is not used to compare competing treatment alternatives but to provide an
estimation of the financial burden of a disease.
For example if we want to estimate the cost of diabetes for six months in KTH. This includes both
direct and indirect cost attributed to diabetes i-e Cost of consultation, cost of hospitalization, cost
of drugs and investigations, cost of food and travelling. Indirect cost of diabetic patients includes
lost working days.
The costs of various diseases, including peptic ulcer disease, mental disorders, and cancer, in the
United States have been estimated. By successfully identifying the direct and indirect costs of an
illness, one can determine the relative value of a treatment or prevention strategy.
Alternatives must have an assumed or demonstrated equivalency: With CMA, the alternatives
must have an assumed or demonstrated equivalency in safety and efficacy (i.e., the two
alternatives must be equivalent therapeutically) . Once this equivalency in outcome is confirmed,
the costs can be identified, measured, and compared in monetary units (dollars).
Straightforward and simple method: CMA is a relatively straightforward and simple method for
comparing competing programs or treatment alternatives as long as the therapeutic equivalence of
the alternatives being compared has been established. If no evidence exists to support this, then a
more comprehensive method such as cost-effectiveness analysis should be employed.
Remember, CMA shows only a “cost savings” of one program or treatment over another.
For example: If drugs A and B are antiulcer agents and have been documented as equivalent in
efficacy and incidence of adverse drug reactions (ADRs), then the costs of using these drugs could
be compared using CMA. These costs should extend beyond a comparison of drug acquisition costs
and include costs of drug preparation (pharmacist and technician time), administration (nursing
time), and storage.
Another example would be prescribing a generic preparation instead of the brand leader.
Costs and benefits are expressed as a ratio: These costs and benefits are expressed as a ratio (a
benefit to cost ratio). If the B/C ratio is greater than 1, the program or treatment is of value. The
benefits realized by the program or treatment alternative outweigh the cost of providing it.
Cost & Outcome Measuring: Cost is measured in dollars, and therapeutic outcome is measured in
patient-weighted utilities in terms of quality adjusted life years (QALYs) gained rather than in
physical units.
Appropriate Method: CUA is the most appropriate method to use when comparing programs and
treatment alternatives that are life extending with serious side effects (e.g., cancer
chemotherapy),those which produce reductions in morbidity rather than mortality.
Employed Less Frequently: CUA is employed less frequently than other economic evaluation
methods because of a lack of agreement on measuring utilities, difficulty comparing QALYs across
patients and populations, and difficulty quantifying patient preferences.
Cost & Outcome Measuring: Cost is measured in dollars, and outcomes are measured in terms of
obtaining a specific therapeutic outcome in natural units (e.g years of life saved, ulcers healed).
Useful In Balancing Cost: CEA is particularly useful in balancing cost with patient outcome,
determining which treatment alternatives represent the best health outcome per dollar spent, and
CEA may provide valuable data: In addition, CEA may provide valuable data to support drug policy,
formulary management, and individual patient treatment decisions. Globally, CEA is being used to
set public policies regarding the use of pharmaceutical products (national formularies) in countries
such as Australia, New Zealand, and Canada.
CEA does not allow comparisons to be made between two totally different areas of medicine with
different outcomes.
Results Expressed: The results of CEA are expressed as a ratio either as an average cost-
effectiveness ratio (ACER).
ACER: An ACER represents the total cost of a program or treatment alternative divided by its clinical
outcome to yield a ratio representing the dollar cost per specific clinical outcome gained,
independent of comparators.
Average cost effectiveness (ACER) = Net Cost / Net Health Benefit
UOP.
Patient Assessment
• The collection of data about an individual’s health state, the purpose of which is to make a
judgment or diagnose.
• Patient assessment is the process through which the pharmacist evaluate the patient
information (both objective and subjective) that was gathered from the patient and other
sources (e.g. drug therapy profile, medical record, etc.)
• The patient interview contains the subjective data, whereas the physical examination is geared
towards supplementary this information with objective finding.
• The finding of clinical signs and symptoms will then aid in the overall patient assessment and
outcomes.
• When a patient presents to the pharmacists with sudden symptoms of hypoglycemia, for
example, patient interview skills, a general survey, and a limited physical examination may be
used to obtain a clinical picture of illness. In turn, the pharmacists may make an initial judgment
on the patient’s condition that may require immediate referral and/or treatment, or other
primary care pathways.
• A pharmacist properly trained in assessing extra ocular muscle function, for instance, may be
able to detect phenytoin toxicity by observing excessive nystagmus during the examination. No
diagnosis is necessary, but a decision regarding a proper referral or serum drug level
measurement may be appropriate.
• Patient with diabetes who has not been seen by his or her primary care provider for 2 years but
continues to get medication refilled. The scenario increases the value of pharmacist’s physical
examination skills. If the appropriate environment in attainable (an examination room), the
pharmacist may ask to do a foot assessment. If trained well examination techniques, the
pharmacist may be able to detect early signs of ulceration, callus, deformity, or peripheral
neuropathy.
• The pharmacists usually goes through a series of questions to identify and elaborate on the
problem.
• Successful and experienced pharmacists have found that beginning a patient interaction with
even a simple open ended question such as “What can I help you today?” establishes good
pharmacists-patient rapport.
• After receiving the patient answer, the follow-up statement can be,” Tell me more about it”.
• The pharmacist can then go into what can be called the “Basic Seven ”, an open ended line of
questioning to elicit a more detailed explanation. Following the “Basic Seven” line of
questioning, it is appropriate to summarize what the patient has reported to verify this subject
information with the patient. At this point, the pharmacist may choose to make an assessment
or proceed with more steps, such as a history, a review of systems, a general survey, and a
physical examination.
The question about location, quality, quantity, timing, setting, modifying factors and associated
symptoms are called seven lines of questioning .
2. Physical examination
• When preparing for a physical examination, pharmacists should make sure that introduction
take place and that the patient is aware of the procedures.
• When initiating physical examination it may be useful for the pharmacists to ask following four
questions
i. What am I examining?
i. What am I examining?
• The first question addresses 2 items. First, it assembles data from the patient interview into the
initial assessment possibilities. It identifies the area(s) of the body on which the pharmacist may
want to follow up with a physical examination.
• Second, it suggests an anatomical perspective and forces the pharmacists to focus on just that
anatomy.
• The question “How do I examine it?” brings into consideration the various techniques, tests, and
more focused parts of the general physical examination. They include the basic techniques of
• Inspection
• palpation
• Percussion
• auscultation
• The third question,” What am I looking for?” is yet another open ended question that will focus
the pharmacist’s thought physical process. What are the possible causes of this condition? What
are the signs associated with them?
• Fourth and final question, many factors are taken into consideration, including scope of practice,
urgency of condition.
• The answer to the question requires assimilation of the finding (signs and symptoms from the
assessment) with the pharmacist’s skills and the formulation of a decision.
DOCUMENTATION
• Documentation has both clinical and medical-legal implications. After documenting the patient
interviews and physical assessment, the pharmacist must remember to continue by describing a
plan of follow-up care(if needed).
• It is an essential piece of the puzzle. Any provider should be able to look at the note and know
exactly what was accomplished, along with the appropriate follow-up. One should keep in
mind,” if it is not documented, it did not happen.
SUMMARY
• Pharmacists are now involved in many facts of the patients-centered health care system and can
utilize their unique knowledge based to improve outcomes.
• By building on this knowledge base, and obtaining expended training in patient assessment,
pharmacists can become more involved in a variety of roles. The most important outcomes of
these expended roles will be the optimization of patient.
Counseling
• Counseling is giving advice and making certain that the advice is understood after listening
sympathetically to the patient‘s doubts, problems or viewpoint.
• Giving clients the opportunity to explore, discover and clarify ways of living more resourcefully
and towards greater well being. It is a key competency element of Pharmaceutical care process
Patient’s compliance
Patient’s compliance may be defined as the extent to which a patient takes or uses their medication, in
accordance with the medical or health advice given.
• Patient non compliance from doctor point of view may extend to the failure to keep an
appointment and non-participation in a screening programme which may relate back to a
patient’s behavior and acceptance of health care advice.
• Patient compliance from pharmacist’s point of view is largely dependent upon the
communication of information necessary for the correct use of medication in association with
supportive advice or counseling.
Communication
• Communication may be defined as the means by which information is passed from a sender to a
receiver. It is important to ensure that information received (understood) is the same as that
sent.
• Exchange of message between people for the purpose of achieving common meaning.
• Verbal communication:
Verbal communication includes use of actual words for communication. They denote the literary
meaning of actual words. Word selection.
• No n -‐ v e r b a l communication:
A large measure of how you relate to others and how they relate to you is not based on what is said ,
but on what is not said. Words normally express ideas, whereas non verbal expressions convey attitudes
and emotions. It involve that how the message is said
• Body language
• Gestures
• Facial expression
• Physical contact
Characteristics of communication
• The purpose of communication is not just to deliver a message but to effect a change in the
recipient, in respect of his knowledge his attitude and eventually his behavior.
• The value of communication is to be judged not on its purpose or content, but on its effect on
the recipient.
• Communication must be matched to the knowledge, social background, interest, purposes and
needs of the recipient.
• Communication is effected not only by words, which must have the same meaning for giver and
receiver, but also by attitude, expressions and gestures.
• If communication is to change behavior, the required change in the recipient must be seen by
him to have more advantages than drawbacks.
• To make sure that communication has succeeded, information about its effect, both immediate
and subsequent, is needed
• Communicator has to use proper language, signs, symbols, examples and reinforcing techniques
to make message easily, fully and correctly understand by the patient.
Information which should be considered as important by the pharmacist to convey to the patient
To get the maximum benefit from your inhaler, make sure that you follow the these simple instruction
• Breath out as fully as you can just before placing the mouth piece in position.
• Tilt your head back slightly so that the medication ends up in your lungs. Not your mouth.
• Now suck in air (if your inhaler is the pressurized type, you should spray it at the same time),
and continue to inhale so that the medication is taken deep into your lungs
• Hold your breath for as long as possible then breathe out slowly.
• It may help to first go through this procedure, without activating the inhaler, until you feel
confident about it.
• Always make sure that the inhaler is thoroughly dry before and dried after use. The mouthpiece
may be detached and washed after use but DRY THOROUGHLY
• Next , gently pull the lower lid downwards, and direct your gaze upwards
• Carefully place a thin line of ointment along the inside of the lower eyelid. Avoid touching the
eyelid with the tube nozzle if possible
• Next close your eye, and move the eyeball from side to side. Gentle massage will also help to
spread the ointment
• Initially your vision may be blurred, but will soon be cleared by blinking. DO NOT RUB THE EYE
AT THIS STAGE
Patient Counseling :
Dispensing process, to ensure that the patient receives and understands important
information. For example
• Safe and effective drug therapy depends on patients being well informed about their
medication.
• Lack of information may lead to the therapeutic failure, adverse effects, additional expenditure
on investigations and treatment or even hospitalization.
• The information is usually given verbally , but may be supplemented with written materials.
• During counseling, the pharmacist should assess the patients understandings about his or her
illness and treatment, and provide individualized advise and information which will assist the
patient to take their medication in the most safe and effective manner.
• To provide accurate advice and information , the pharmacist should be familiar with the
pathophysiology and therapeutics of the patients disease.
• Pharmacist should not only advise both the doctor and patients about prescribed medicines but
also
1. Professional knowledge
• Provide drug education to the patient in a manner that the patient can understand and use to
benefit their therapy
• Convey accurate information concerning the patient’s medication therapy including medication,
indication, dosage form, route, duration, precautions, interactions, missed dose procedures,
storage recommendations, and specific techniques for self monitoring
2. Communication Skills:
• Use an interactive approach to assessing and verifying patient understanding through the use of
o p e n ‐ e n d e d questions
3. Patient Interaction:
• Communicate to the patient why the counseling session and included information is important
• Systematically think through problems and present medication information in a logical order
• Patient education is the most important variable affecting compliance. Information provided to
the patient concerning medication must be understood. Faulty comprehension has been
reported to contribute to some two-third of compliance problem.
• Most patient are only able to recall about a third of what has been told to them and it
recommended that when counseling the more important points should be given initially and
finally as recall of interviewing items.
• The doctor or pharmacist lack the time or devote insufficient time to explain instructions
adequately to the patient.
• The consultation is awkwardly terminated, e.g prescriber writing the prescription or the
pharmacist placing the medication in a bag and handing it to the patient.
• The pharmacist has the opportunity and responsibility, where such deficiencies exist in the
patient-doctor relationship, to ensure that the patient understands all immediately relevant
information relating to the prescribed medication regimen. The pharmacist should use suitable
verbal, written or audiovisual communication techniques in order to inform, educate or
reinforce the knowledge of the patient about his/ her medication.
2. Environment
• Space, furnishing, privacy and noise can be significant influences. Even a reduction in light at one
end can convey an impression of greater privacy.
• The counter itself can be a serious barrier and inhibit the patient from being receptive and
information.
• Pharmacist who have established counseling facilities engender and experience a heightened
awareness by the public of the pharmacist professional contribution to primary health care.
3. Personal
• To most people, a clean white lab coat or uniform or smart business-like dress gives a
professional image which helps to put the patient at ease and conveys confidence.
• The pharmacist behavior will also subconsciously as well as consciously contribute to the ease
and effectiveness of communication and counseling.
• Both verbal and nonverbal communications are effective.
• Physical positioning is important; the pharmacist should be a comfortable distance from the
patient, not too close so as to threaten him and not too far away to make a quite conversation
ineffective.
• The pharmacist voice level should keep low and personal. Avoid speaking down to the patient
while at the same time trying to speak in a manner, and using a vocabulary, which will be
understood. Eye contact is also important but should not be too excessive such that the patient
feels both stared at and uncomfortable.
• Both verbal tics for example, repeatedly saying ‘you know’ or ‘OK’ and physical tics, such
repeatedly scratching the nose or ear, should be avoided as they are irritating and distract the
concentration of the patient.
Patient Education
• Health information is complex, and patients can easily become confused. Without the proper
educational resources, doctors, clinical trial professionals, pharmaceutical reps, and other health
educators may find teaching patients about medical issues difficult.
• To help, we have put together our top five strategies for educating patients effectively.
• When teaching patients about medical issues, it is important first to establish trust. Show them
that you are interested in more than just their physical well-being. Creating a rapport with your
patients will make it easier for them to hear your medical advice later, making it less likely that
they will tune out your words.
Some ways that you can demonstrate your interest in patients include:
• Ask how things are going with their work, hobby, home life, etc.
• See if they have been anywhere interesting recently or if they have upcoming travel plans.
• Find out if they have read any good books or watched any good TV shows or movies recently.
• Patients who feel cared for and heard will be more receptive to education provided to them. In
addition, investing a minute or two of non-medical conversation can help put patients at ease,
making them open up more about any problems, medical issues or worries they might be facing.
It can even give you clues about your patient’s preferred style of learning, which leads us to the
next strategy.
• Even patients who want to learn may have difficulty doing so if the information is not presented
in a way conducive to their style of learning. Barriers can include language, culture, level of
formal education, and even misinformation that patient received from a family member, friend,
or the internet.
• Some patients will already know what kind of learner they are (visual, auditory, etc.) and might
be able to tell you how they learn best. Remember: Teaching patients requires taking the time
to learn how your patients learn will improve patient outcomes in the long run.
• Patient education materials come in all forms. Newer, more innovative formats are finding their
ways into the health education space, giving patients more opportunities to learn in fun and
unique ways. Some of these new formats include comic books and podcasts.
• Of course, you can still use the traditional tri-fold pamphlets or videos in the waiting room.
These do have some value, but fresh, individualized approaches to patient education are more
likely to be effective in the long run.
• Far too often, patients will say that they understand what their doctor told them even if they
really don’t! The reasons why a patient may say they understand something when they don’t
are numerous:
• They might be too embarrassed to admit that they don’t really understand it.
• They might genuinely think they understand it, but realize later they forgot some important
piece.
• One way to prevent patients leaving before they fully grasp what you are telling them is to have
them repeat the information back to you. When doing so, you can correct details they get wrong
or fill in gaps, helping to reinforce the information.
• If you suspect your patient is simply repeating what you said without actually understanding it,
you can also ask him or her to re-word it in a way that would help a family member or friend
understand the information.
• Two minds—and two memories—are better than one. Inviting a family member, friend, or
caretaker to join the education session will help to ensure that the medical information will be
retained. This is especially important for young children or individuals who have a learning
disability or special education needs.
• Inviting a caregiver to join the conversation can create a feeling of support and community. This
may be especially important when decision-making time comes, since then there will be at least
one other person who understands the issues at hand.
PHARMACY PRACTICE-IIB (Community, Social & Administrative Pharmacy)
Examples:
1. The sedative effect of opioids (such as heroin or morphine) which can cause death from
respiratory depression is an example of drug specific complication.
2. Amphetamine and cocaine, which are both stimulants, can induce a temporary psychotic state.
3. Benzodiazepines and barbiturates cause sedation and sometimes during withdrawal rebound
hyperactivity including convulsions can occur.
HEALTH OUTCOMES
1. MORTALITY RATES:
Estimate: The pooled standardized mortality rate of injecting drug use was estimated in 12
studies from several developed countries carried out between 1968 and 1993 to be 13.2.
13 times higher: This means that the mortality rate observed among injecting drug users is
about 13 times higher than expected for age and sex matched peers with no history of injecting
drug use.
1% per annum: In part of the world where the prevalence of HIV infection among injecting drug
users is still low, the mortality of injecting drug use is about 1% per annum.
2. MORBIDITY RATES:
Indirect Relation: Injecting drug use is also associated with considerable morbidity. Most of the
morbidity is indirectly related to drug injecting, Injecting drug use is often accompanied by
hazardous consumption of other legal and illegal drugs including
1. Alcohol 2. Cigarettes 3. Benzodiazepines,
4. Barbiturates 5. Amphetamine 6. Cocaine 7.Cannabis.
Illicit drug use is also often associated with other factors which independently contribute to
excess morbidity (and mortality) including:
1. Low socio economic status 2. Squalid living conditions,
3. An inadequate and irregular diet 4. Limited action,
5. High rates of unemployment 6. History of incarceration
7. Significant debt 8. Membership of minority ethnic groups.
Morbidity is more difficult to measure than mortality. Hospital bed utilization is often accepted
as a reasonable quantitative marker of morbidity.
Common Combination:
• A common combination in fatal overdoses is heroin accompanied by other central
nervous system depressant drugs, especially alcohol and benzodiazepines.
A poor correlation has been reported in many studies between the blood or biliary level
of morphine (as a marker of heroin) and fatal outcome.
This has led many to conclude that heroin exposure is not the only determinant of
outcome.
• Barbiturates have an even smaller margin of safety then other depressant drugs.
Respiratory depression Respiratory depression results from each drug and the result of
consuming a combination of depressant drugs is additive.
Terminal Event: Inhalation of vomitus sometimes occurs as a terminal event.
2. HEPATITIS:
Transmission: HIV, hepatitis B and hepatitis C are spread by blood-blood contact while HIV and
hepatitis B are also transmitted by sexual contact.
Global epidemic of overdose deaths The spectacular impact of HIV spreading among and from
injecting drug users has overshadowed the global epidemic of overdose deaths and rampant
infection with hepatitis B and hepatitis C in this population, so infection with hepatitis B and C is
common and carries a worse prognosis than either infection on its own consumption of
considerable quantities of alcohol over time in the presence of chronic hepatitis B or hepatitis C
is associated with poorer outcomes.
5. Violence: Injecting drugs users are often injured or killed by violent means. Some injuries and
deaths result from territory disputes between drug trafficking gangs.
Association Between Violence & Cocaine/ Alcohol:
• Violence appears to be more often associated with consumption of cocaine than heroin.
• There is a stronger association between the consumptions of alcohol and becoming a
victim or perpetrator of violence.
Road crash injuries: Illicit drug use appears to contribute little to road crash injuries or
fatalities. There may be some cross substitutions between alcohol and cannabis consumptions.
When minimum drinking age was raised from 18 to 21 in United States in 1980s, significant net
reductions in road crash fatalities occurred in this age group associated with reduced alcohol
consumptions and increased cannabis consumption.
• There appears to be increased incidence of violence among injecting drugs users who also
have a psychiatric condition.
6. Fungal Infections: Candida and other fungal endophthalmitis occur among injecting drug users.
Aspergilla endophthalmitis has been linked to contamination of lemon juice containers used to
acidify street heroin to facilitate the drug going into solution.
7. Tuberculosis: After several decades of declining incidence and prevalence, tuberculosis is once
again emerging as an international problem. Tuberculosis is more common in HIV infected
injecting drug users. The increasing incidence of tuberculosis is linked to HIV infected injecting
drug users become a public health problem in United States during in 1980s and 1990s.
8. Parasitic Infections: Malarial outbreaks linked to injecting drug use and sharing of injecting
equipment has been detected in temperate climates.
Medication Or Entertainment: Clearly, drug can be used either as medication, or as, in the second
case, a kind of entertainment or source of temporary relief from a stressful or unpleasant living
situation.
Explaination: People value some drugs as defined by first definition, a magical fix for their physical and
mental illness. The misuse and abuse of drugs arises under the second definition, and such abuse
changes people perception of drugs. They try to stay away from the second kind of drugs, and have a
hostile attitude toward groups who take them. In the view of many, drugs have become a Frankenstein
that will destroy the very pleasure and peace that people create them preserve. Depending on the
nature of the use, drugs can be either a Panacea, a cure for all inesses, or a Pano pathogen, a cause of
all illnesses.
Misuse:
1. The unintentional or inappropriate use of prescribed or over the counter (OTC) drugs.
2. One can label as "misuse" any episode when people take more drugs than prescribed.
3. Use OTC or psychoactive drugs to excess without medical supervision.
4. Take drugs improperly, such as taking them with alcohol.
5. Discontinue taking some drugs against a physician's recommendation.
6. Use human drugs for animals, or vice versa.
7. Pass on leftover drugs, especially antibiotics, to other people.
Drug abuse: Willful misuse of either legal or illegal drugs for recreation or convenience.
Generally, there are about 9000 legal or control drugs, and some of these drugs have potential for
misuses and abuses;
1. Antibiotics
2. Opiates
3. General brain depressant substances, which include alcohol, barbiturates, synthetic sedatives
and sleeping tablets
4. Stimulants or designer drugs, such as cocaine
5. Hallucinogenic drugs, which includes LSD (Lysergic acid diethylamide), mescaline, peyote and
any other plant-derived or synthetic substances
Reason of Misuse: The main reasons people misuse and abuse drugs are:
1. For pleasure, as stress or tension relief, or temporary escape
2. As mean to join specific groups
2. Secondary Prevention:
Concerned With: Secondary prevention is aimed at people who use drugs by discouraging
further use.
Example:
i. Giving advice to prevent problems such as overheating and dehydration to ecstasy users.
ii. Discouraging heroin smokers from progressing to injecting and warning on the risks and
guiding on the use of CNS depressant drugs (such as heroin and methadone by stimulant
users (such as ecstasy and amphetamine) when depressant drugs are used to assist with
the 'come down’ following CNS stimulation.
3. Drug Education:
Introduction: Drug education is a tool used in primary and secondary prevention campaigns and
includes leaflets, booklets, videos and posters.
Benefits:
i. People who are dependent on drugs may also benefit from drug education as they may
not be fully informed on the drugs they use or may consider using long-term risks and
overdose prevention.
ii. Drug education is also a key part of harm reduction, giving people information to assist
them in minimizing risk from drug taking e.g safer injecting information.
iii. Drug education may be provided by a range of people, e.g, teacher, community
pharmacist, youth workers, health promotion workers, medical and nursing staff and
police officers and should always be appropriate for the target group.
For example: Advice given to dependent heroin smokers would differ from that aiming
to prevent heroin use in school children.
Useful Lectures Should Delivered: Pharmacists may be asked to provide talks and should only
deliver such talks if they feel competent to do so and capable of answering question. Before
such talks are given it is advisable to get advice and information from a credible source such as
publication by drug charities and health promotion units. Seeking the support of the local drugs
service may be also prudent. Inaccurate advice can be harmful and discredited.
4. Social Support:
Introduction: Social support refers loosely to non-medical/pharmacological interventions that
can be made.
It Includes: These may include
i. Practical advice and assistance (e.g: seeking housing, benefit advice, provision of hostel
accommodation)
ii. Use of psychological tools such as motivational interviewing:
Motivational interviewing: Motivational interviewing aims to assist people in examining
their drug use and the impact it has on their lives and those of others to move people
towards a psychological state where they are motivated to change their behavior and
attempt to change their drug use.
Psychological tools: There are many psychological tools that are used by clinical
psychologists and counselors in the treatment and support of people with drug
problems.
Pharmacists should be aware of the need for a holistic approach to care, using not only
pharmacological therapies where appropriate, but non-drug treatments too. Some pharmacists
with a special interest who have specialized in drug misuse have developed skills in
motivational interviewing and other psychological support tools.
5. Detoxification:
Introduction: Detoxification refers to the provision of treatment to help someone who is
dependent on a drug to stop using it.
Examples:
i. Use of diazepam at gradually reducing doses in benzodiazepine dependence
ii. Use of nicotine replacement therapy.
Aim: The aim of detoxification is for the person to become abstinent from the drug on which
they are dependent.
6. Rehabilitation:
It includes:
i. Rehabilitation may include a detoxification process followed by a period of social
support and Intensive psychotherapy to facilitate sustained change.
ii. Alternatively, it may comprise the social support and intensive psychotherapy phase
only, with successful detoxification being a requirement for entry on the program.
Provide in Therapeutic Community: Rehabilitation is usually provided within a therapeutic
community participants live in the environment where treatment is given, often for several
months. Often people who enter rehabilitation programs have serious, complex and chronic
drug dependency problems and may previously have experienced community.
Prevention:
1. Participating in or contributing to the development of substance abuse prevention and
assistance programs within health care organizations.
A comprehensive program should consist of (a) a written substance abuse policy, (b) an
employee and awareness pro- gram, (c) a supervisor training program, (d) an employee
assistance program, (e) peer support systems, such as pharmacist recovery networks, and f)
drug testing
2. Participating in public substance abuse education and prevention programs (e.g. in primary and
secondary schools, colleges, churches, and civic organization) and stressing the potential
adverse health consequences of the misuse of legal and use of illegal drugs.
3. Discouraging pharmacist involvement in the sale of alcohol and tobacco products.
4. Establishing a multidisciplinary controlled-substance inventory system that discourages
diversion and enhances accountability that complies with statutory and regulatory
requirements. Where helpful, for example, procedures might require the purchase of
controlled substances in tamper-evident containers and maintenance of a perpetual inventory
and ongoing surveillance system.
5. Working with local, state, and federal authorities in controlling substance abuse e.g. complying
with controlled-substance reporting regulations and cooperating in investigations that involve
the misuse of controlled substances, especially diversions from a health care organization.
6. Working with medical laboratories to (a) identify substances of abuse by using drug and poison
control information systems, (b) establish proper specimen collection procedures based on
knowledge of the pharmacokinetic properties of abused substances, and (c) select proper
laboratory tests to detect the suspected substances of abuse and to detect tapering with
samples.
Education:
1. Providing information and referral to support groups appropriated to the needs of people whose
lives are affected by their won or another person's substance abuse or dependency.
2. Providing recommendations about the appropriate use of mood-altering substance to health
care providers and the public, including those persons recovering from substance dependency
and their caregivers.
3. Fostering the development of undergraduate and graduate pharmacy school curricula and
pharmacy technician education on the topic of substance abuse prevention education, and
assistance,
4. Providing substance abuse education to fellow pharmacists, other health care
professionals, and other employees of their health care organization.
5. Instructing drug abuse counselors in drug treatment programs about the pharmacology of
abused substances and medications used for detoxification.
6. Promoting and providing alcohol risk-reduction education and activities.
7. Maintaining professional competency in substance abuse prevention, education, and assistance
through formal and informal continuing education. 8. Conducting research on substance abuse
and addiction
Assistance:
1. Assisting in the identification of patients, coworkers, and other individuals who may be having
problems related to their substance abuse, and referring them to the appropriate people for
evaluation and treatment.
2. Participating in multidisciplinary efforts to supports and care for the health care organization's
employees and patients who are recovering from substance dependency.
3. Supporting and encouraging the recovery of health professionals with alcoholism or other drug
addictions. Major elements of an employer's support program might include (a) a willingness to
hire or retain employees, (b) participating in monitoring and reporting requirements associated
with recovery or disciplinary contracts, (c)maintaining an environment supportive of recovery,
(d) establishing behavioral standards and norms among all employees that discourage the
abuse of psychoactive substances, including alcohol, and (e) participating in peer assistance
programs.
4. Collaborating with other health care providers in the development of the pharmacotherapeuic
element of drug detoxification protocols.
5. Providing pharmaceutical care to patients being treated for substance abuse and dependency.
6. Maintaining knowledge of professional support groups (eg, state- and national-level pharmacist
recovery networks) and other local, state, and national organizations, programs, and resources
available for preventing and treating substance abuse (see "other resources").
7. Refusing to allow any student or employee, including health professionals, practice, or be on-
site for rotations within the health care organization while his or her ability to safely perform
his or her responsibilities is impaired by drugs, including alcohol. The refusal should follow the
organization's policies and procedures, the principles of ethical and responsible pharmacy
practice, and statutory requirements. Practice should not be precluded after appropriate
treatment and monitoring, if approved by the treatment provider or contract monitor (or both,
when applicable).
A health care team is the group of people who share a common health goal
and common objectives determined by community needs. India with the
greatest cultural diversity, health though an important issue is being
neglected due to many hindrances. The condition is further worsened due to
insignificant drug use problems. On the spurge of many spurious, duplicate
and adulterated drugs, it is in the hands of the pharmacist particularly the
community pharmacist, to take up the challenge for providing better health
care and better outcomes economically.
The need of the hour is to make community pharmacist a key towards better
health care. The community pharmacist can take part in health promotion
campaigns, locally and nationally, on a wide range of drug related and health
related topics. A community pharmacist involvement could play an
important role in the following areas of health care.
Nutrition Counseling
There are certain facts such as women who often eat fish or omega-3-fatty
acids are less likely to suffer stroke, symptoms of hyper vitaminosis result in
irregular menstrual cycle and excessive intake during pregnancy may cause
birth defects. The pharmacist can tell these facts to people to ensure better
health. Now a days designer foods i.e. nutraceuticals/ dietary supplements
have not only gained considerable acceptance but also have newfound use
and applications. They are considered to provide medical or health benefits.
The community pharmacist could explain these new innovative products and
their standardization.
Women are the corner stone for effective public health and investing in
women translate into investing in family, community and the Nation.
Against the backdrop of a hectic and demanding schedule, women's health
receives the least priority when it should be the first.
A woman goes through different stages throughout her life, each of which
has specific need and the presence of a counselor is needed in each one of
them. The pharmacist who understands the normal course of pregnancy and
infancy is at a distinct advantage as he or she can guide the mother in simple
matters of hygiene and management. The community pharmacist can
encourage breastfeeding and can play a major role by guiding the mother for
the protection of the child by following proper immunization schedule.
Efforts are definitely underway in this area.
The US FDA's office of women's health has created "women's health: take
time to care", a national public awareness campaign, where apart from
giving information about safe medicine use, they also hold local interactive
sessions led by pharmacists and other health care professionals.
There is yet another role of the community pharmacist in India and that is
enhancing the availability of essential drugs. Nearly 70% population in India
is deprived of essential drugs for a variety of reasons including non-
availability of health professionals and improper professional advice about
the usage of drugs.
In India, one pharmacist for two thousand persons can improve access to
medicines and their safe utilizations. The existing pool of community
pharmacist can become an important instrument in bringing about this
change. For setting higher standard for pharmacy practice in the country the
essential drug list should be received by the government and the availability
of the essential drugs should be enhanced through the pharmacists.
India has 3.5 million HIV positive cases, which is about 10% of the global
HIV cases and barely second to South Africa. HIV drugs are expensive and
beyond the reach of common man. Huge resource of community pharmacist
can educate people in the prevention and information of HIV/AIDS. For this,
Federation of Indian Pharmacists project in India on involvement of
pharmacist in fight against AIDS is very relevant.
The diseases of alcoholism and drug abuse also come under the preview of
the community pharmacist. The pharmacist has a key role to help individuals
who become dependent upon alcohol. Drug abuse is similar to alcoholism
yet different because it has been gaining more acceptances among young
people. Annual mortality from tobacco use exceeds that from all other
causes combined. Smoking is the greatest single preventable cause of
morbidity and mortality in India. It is the responsibility of a community
pharmacist to take an active role in helping the smokers to stop smoking.
Following a number of smoking policies through out the pharmacy, by
written information and posters, can do this. The pharmacist can advise on
the products available to assist the patient in giving up smoking. Counselling
sessions can be made by the community pharmacist to stop smoking.
Family Planning
Conclusion
58
• The International Narcotics Control Board has prepared a list of Narcotic Drugs, in accordance
with the Convention On Narcotic Drugs of 1961.
• This list is revised and published by INCB each year and circulated to all member states.
Convention On Psychotropic Substances, 1971
• The Convention on Psychotropic Substances of 1971 is a United Nations treaty designed to
control psychoactive drugs such as amphetamine-type stimulants, barbiturates, benzodiazepines,
and psychedelics signed in Vienna, Austria on 21 February 1971.
• This convention Consists of Four Schedules
1. Schedule I (Chemicals used as Psychotropic)
2. Schedule II (Amphetamine, Methylphenidate etc.)
3. Schedule III (Buprenorphine, Pentazocin etc.)
4. Schedule IV (Alprazolam, Bromazepam etc.)
Green List
• The International Narcotics Control Board has prepared Psychotropic Drugs under international
control in accordance with the Convention On Psychotropic Substances, 1971.
• This list is revised and published by INCB each year and circulated to all member states.
Convention against Illicit Traffic in Narcotic Drugs And Psychotropic Substances, 1988
• The United Nations Convention Against Illicit Traffic in Narcotic Drugs and Psychotropic
Substances of 1988 is one of three major drug control treaties currently in force. It provides
additional legal mechanisms for enforcing the 1961 Single Convention on Narcotic Drugs and
the 1971 Convention on Psychotropic Substances. The Convention entered into force on
November 11, 1990
• This convention Consists of Two Tables describing the precursors and chemicals under control
• Table I (Ephedrine, Pseudoephedrine, Ergotamine etc. )
• Table II (Solvents like Acetone, Ethyl ether, Hydrochloric Acid, Sulphuric Acid etc.)
Red List
• The INCB has prepared a list of Precursors and chemicals frequently used in the illicit
manufacture of narcotic drugs and psychotropic substances under International Control In
accordance with the United Nations Convention against Illicit Traffic in Narcotic Drugs and
Psychotropic Substances, 1988.
• This list is revised and published by INCB each year and circulated to all member states.
Regulation of Controlled Substances in Pakistan
• Controlled Substances being regulated under the umbrella of National Control and International
(UN).
National Control.
• The Control of Narcotic Substances Act, 1997 and rules framed there under.
• The DRAP Act, 2012 and rules framed there under.
• Ministry of Narcotics Control vide S.R.O. No.60(KE)/2014 dated 18th August, 2014, revised the
Committee for Allocation of Quota Of Controlled substances CAQCS comprising of three
members i.e.
• Secretary Ministry Of Narcotic Control • Chairman
• This committee is responsible for allocation of quota for import of all controlled substances for
different stakeholders in country including pharmaceutical industry
• Psychotropic Substances
List of Controlled Substances in Pakistan
• NARCOTIC DRUGS
Morphine Codeine Diphenoxylate Fentanyl
59
Oxycodone Pethidine Pholcodine
Precursor Chemicals
• Ephedrine
• Pseudoephedrine
• Methyl Ergotamine
• Ergotamine Maleate
• Ergometrine Tratrate
• Acetone
• HCl
SOP FOR QUOTA ALLOCATION OF CONTROLLED SUBSTANCES
• The Committee for allocation of quota of controlled substances (CAQCS) has devised an SOP
for filling applications for quota allocation, which requires submission of information (as per
Checklist) like import, manufacturing and sale record of past three years , Validity of registra-
tion & DML, various undertakings etc.
• A Scrutiny Committee comprising of officer of DRAP, ANF and MNC scrutinizes the so eval-
uated application by Division Of Controlled Drugs, DRAP prior to presenting before the
CAQCS for allocation of quota of controlled substances
Drugs which require consumption certificate
Morphine Pathidine Codeine phosphateBuprenorphineFentanyl
PhenobarbitonealprazolamDiazepam Pentazocin
60
Other activities performed by CAQCS
• Quota Allocation Of Controlled Substances for Export Purpose Only
• Destruction / Safe Disposal of Controlled Substances (Finished Products / APIs /Precursor
Chemicals).
• Quota Allocation of Pharmaceutical Products Containing Controlled Substances to
Tertiary Care Hospitals Located in Islamabad Capital Territory (ICT), Islamabad
Division of Controlled Drugs, DRAP
• Responsibility
• As per DRAP Act 2012, Division of Controlled Drugs in consultation with the Federal
Government be responsible for regulation and allocation of Quota of Narcotic Drugs,
Psychotropic Substances and Precursor Chemicals and to perform other functions connected
therewith
Functions of Division of Controlled Drugs, DRAP
• Scrutinize the application of Allocation of controlled substance (Active Pharmaceutical
Ingredient) and (Finished Form)
• Scrutinize the application for allocation of precursors chemicals
• Scrutinize the application for allocation of quota of narcotic drugs for hospital use only
• Scrutinize the application for allocation of quota of controlled substances for personal use
• Issuance of Import Authorization of controlled substances (API/Finished Form)
• Scrutinize the Application for export of finished drugs containing controlled substances
• Issuance of Export Authorization of finished drugs containing controlled substance
• Scheduling and Preparing agenda of meeting of scrutiny committee for quota allocation of the
meeting of scrutiny committee
• Execution of meeting and Preparation of the minutes of Scrutiny Committee
• Scheduling of the meeting of CAQCS meeting
• Preparation of agenda, executing of meeting and preparation of Minutes of CAQCS meeting
• Issuance of Allocation letter of controlled substances for complete cases
• Issuance of shortcoming letters of controlled substances for deferred cases
• Replies of the matter related to Anti Narcotic Force.
• Replies of the matter related to Ministry of Narcotics Control.
• Input/replies/feedback on reports of International Narcotic Control Board (INCB), The United
Nations Office on Drugs and Crime (UNODC) and Commission on narcotic Drugs (CND).
• Submission of Quarterly/Annual statistical report of Narcotics/Psychotropic substances and
precursors chemicals to International Narcotic Control Board (INCB) through Ministry of
Narcotic Control.
• Application for destruction of drugs containing controlled substances (finished form and raw
material).
Maintainace of sale record of Psychotropic, antidepressant and other controlled drug
• According to Punjab Drug Rules, 2007, for sale of specified in schedule B (psychotropic,
antidepressant and other controlled drug) shall be recorded at the time of supply in register
specially maintained for the purpose and the serial number of the entry in the register shall be
enter in the prescription and following particulars shall be entered in the register
i. S.No.
ii. Date of sale
iii. Name of patient
iv. Name of drug
v. Name of manufacturer
vi. Quantity sold
vii. Batch No.
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viii. Signature of qualified person
ix. Quantity purchased and balance
• Moreover, a substance specified in schedule B shall be store in
a) In a locked almirah, cupboard, or drawer reserved solely for the storage of drugs
62
Hospital Pharmacy
• At hospital pharmacy, usually different protocols are established for controlled drug
management.
• The controlled drug is stored in lock and key under the supervision of hospital pharmacist.
• Register is maintained in which detail of patient, prescribers, name of drug, batch number, expiry
is mentioned
• Usually the empty ampules are stored for audit purposes
Elements of addiction
Physical tolerance:
❖ Physical withdrawal symptoms
❖ There is physical signs and symptoms experienced by the dependent when drug is removed or
withdrawal
❖ Examples:
i. Seizures with alcohol withdrawal
ii. Stomach cramps with severe influenza, constipation and diarrhea with opioids
withdrawal
iii. Insomnia with nicotine withdrawal
Psychological dependence
• There is a psychological disturbance experienced by addicted persons
• Feeling that they need drug in order to feel normal
• Examples
• Intense emotional experience
• Inability to cope
• Intense craving
• Altered mood & depression
Engage in illegal activities
• In order to obtain desired drug, they engage in illegal activities
• Taking wrong prescriptions etc
• Craving to continue to use the substance
• Association with peers indulged in substance abuse
The management of drug use and dependence
Primary prevention
• Primary prevention is concerned with preventing people from starting to drug use
• Targets groups include vulnerable groups such as school children and young people who left
education
• The awareness program about harms of drugs especially at community level, through social,
print and electronic media plays an important role in primary prevention of drug addiction
• Legislation to control and limit drug access to the persons who don’t require these medicines for
medical purposes is also included in primary prevention
• Primary prevention is very important for informing children and young people about drugs and
their effects
Secondary Prevention
• Secondary prevention is aimed at people who use drugs by discouraging further use.
• Examples of secondary prevention are giving advice to prevent problems such as overheating
and dehydration to MDMA users
• Discouraging heroin smokers from progressing to injecting
• Warning on the risks and guiding on the use of CNS depressant drugs (such as heroin and
methadone) by stimulant users (such as MDMA and amphetamine) when depressant drugs are
used to assist with come down following CNS stimulation
Drug education
Drug education is a tool used in primary and secondary prevention campaigns and include
leaflets, booklets, videos and posters
63
• People who are drug dependent can also get benefit from this literature as the they are not fully
informed about aspects of drugs
• Already addicted persons can be educated about don overdose and long term risk of using drugs
• Health promotions among drug users reduces the risks of getting blood borne diseases and other
communicable diseases
Social support
• Refers loosely to non medical /pharmacological intervention that can be made
• Includes: practical advice and assistance
• Seeking housing
• Benefits advice
• Provides psychological tools such as motivational interviews
• Motivational interviewing aims to assist people in examining their drug use and the impact of
drugs on their lives so that they may change their behavior and drug taking process
• Some pharmacist with special interests who have with specialized in drug misuse have
developed skills in motivational interviewing and other psychological tools
Detoxification
• It refers to provision of treatments to help someone who is dependent on a drug to stop using it.
• Examples
• diazepam at gradually reducing doses in benzodiazepines dependence
• Use of nicotine replacement therapy for purpose of smoking cessation
Rehabilitation
• Rehabilitation may include a detoxification process followed by a period of social support and
intensive psychotherapy to facilitate sustained change.
• Rehabilitation is usually provided within a ‘therapeutic community’. Participants live in an
environment where treatment is provided, often for several months
• Often people enter in a rehabilitation programmes have serious , complex, chronic drugs
dependency
• National treatment outcome research study in UK evaluated the outcome of rehabilitation
program
• They found that after 4-5 years follow up , 47% of persons who were dependent on opiates were
abstinent whereas significant numbers of reminders were consuming opiate less frequently.
Harm reduction
• It describes the range of interventions used to reduce adverse consequences of drug dependence
experienced by both drug abuser and community
• Examples of harm reduction interventions include:
❖ Provision of sterile injecting equipment
❖ Informing the drug injectors about the harms of sharing needles (HIV, HBV & HCV ,
phlebitis etc) Provision of substitute therapy either at adequate maintenance dose or as a
detoxification dose with aim to reduce illicit drug use and drug related crimes
Pharmaceutical care to drug addict
• Responsible provision of the medicines or treatment to individual patient in a manner that
improves patient quality of life
• Role of pharmacist in drug dependence
• Community Pharmacist
• Hospital Pharmacist
• Pharmacist with special interest
Role of Community Pharmacist
• Ideally placed to contribute to the care of drug users. In
addition to health gains, there are following advantages
• Extended opening hours: Most pharmacies are open till late
hours and weekends so the people who are on detoxification
or maintenance therapy can access the pharmacy easily
64
• Accessibility: Pharmacies are located in communities so that it is easily accessible. Usually no
appointment is required for services in pharmacies
• Expert Advice: Pharmacist gives access to trained healthcare professional and free advice.
Advice may be sought by needle exchange users, people receiving substitute therapies and their
families. Alternatively, pharmacist may give advice proactively when required.
• Discretion: Pharmacist provides a confidential services to the patients
• Network of services: through widespread provision of services by many pharmacies, the
workload can be shared and a network of good practice developed. Joint training with other
pharmacists and GPs can develop professional relationships
• Job satisfaction: the pharmacist may be the only healthcare professional with whom some drug
users have regular contact. Over time and with an approachable, non judgmental service a strong
therapeutic relationship can develop between the pharmacist and service user. The pharmacist
may then be approached for advice and they can provide risk reduction information
• Harm reduction by community pharmacist
• Needle and syringe exchange program
• Dispensing services
Hospital Pharmacist
• Hospital should have clear guidelines for admission and discharge of drug users to ensure that
any ongoing prescribing is continued.
• Hospital pharmacist may contribute the designing of such guidelines
• Issues that hospital pharmacist may address includes
• Admissions: how to ensure the safe and prompt continuation of substitute prescribing when
someone comes to secondary care health department from community that require acute and out
of hour admissions. Methadone is a controlled drug, so pharmacy department must establish
procedures to supply methadone out of hours
• Discharge: how to ensure safe continuation of substitute prescribing on discharge without a
break in care or doubling up of prescribing. Contact with GP or community drug team is vital.
• Initiation of substitute therapy: For example a heroin dependent person is admitted to the ward
(unplanned) bcz of accident or emergency. It is important to control withdrawal symptoms that
onset quickly typically in 4-6 hours. If it is not performed, the person will be extremely anxious,
in severe discomfort, and very reluctant to remain in ward. And a result the care will be severely
compromised
• Appropriate referral: there are opportunities for identification of drug users not in contact
with service providers especially by accident and emergency staff. Knowledge of local service
providers and opening hours, including needle exchange program is important. The written detail
of contact numbers should be present in wards so that quick contact may be made.
• Hospital pharmacist play a key role in advising for co prescribing for people in substitute
therapy such as methadone. Many drug interactions can occur and change in doses may be
necessary with enzyme inducing or enzyme inhibiting drugs. Treatments for Epilepsy or
HIV/AIDS should be particularly considered
Pharmacist with specialized interest
• Pharmacist who specialize in drug dependency, come under the umbrella of ‘pharmacist with
special interests’.
• Some may provide services in community pharmacies whereas other ,may be based with
specialist drug services
• They provide support to clinical colleagues e.g. advising on prescribing or providing drug
information
• They may also oversee dispensing and make liaison with other community pharmacists
Needle and Syringe Exchange
• Before appearance of HIV/AIDS, availability of clean injecting equipment was limited due to
belief that this would prevent people injecting
• After appearance of HIV/AIDS in 1980----review health professional role including pharmacists
with supply of needle and syringes
65
• In mid 1980 increased awareness of cross infection danger due to injecting practices, needle and
syringe exchange program established
• These programs are studied in several research projects and found that these programs played a
vital role in reducing HIV/AIDS
• More liberal policy in 1988 approved selling syringes through pharmacies for harm minimizing
• In the early 1990s hepatitis C was identified. This blood borne virus is highly transmissible
among injecting drug users and research found that it may be not only transmitting through
contaminated syringes but also other equipment such as spoon or metal container in which drug
is mixed with water, the filter used to remove insoluble material and adulterants and swabs to
clean injecting sites
• Needle exchange program became a globally established schemes for professionals that
extended the role of pharmacist
• Training: Pharmacist and other staff should undertake training on issues relating to needle
exchange
• Vaccination: Although pharmacists and their staff don't handle the loose needles during needle
exchange process, it is wise health and safety precaution for all staff to be vaccinated against
hepatitis B. There is no vaccination for HIV and HCV
Needle exchange procedure
• Needle syringe exchange involves supplying free of cost clean, sterile injecting equipment in
exchange for used equipment, which is returned in sealed sharp container
• In addition, pharmacist also provide advice and check injecting sites and refers to medical
services when problem such as abscesses are identified
• Needle exchange schemes are usually coordinated within health locality, so local policies may
exist and provide guidance about minimizing risk
• Adequate storage facility is essential for needle exchange program. Used equipment returned to
the pharmacy in sealed bin by the client should be placed in large bin. This large bin should be
stored in separate area, away from clean equipment and other medicines
• These bin are sealed when full and collected for incineration by clinical waste management
companies.
• To maximize the public health benefits, every time a new needle should be provided to injecting
drug users, so adequate supply of equipment should be provided and every time a sharp bin
should be provided.
• The return of bin should be highly encouraged and motivation should be provided for doing it
again and again
• However, if a drug addict request for clean equipment but doesn't return the old equipment, it is
highly recommended to provide them clean equipment
• Pharmacy staff should never open the supply bins to count the syringes.
• Instead estimates of return numbers should be made by number of return reported by drug abuser
and size and estimated fullness of returned disposal bins
Record Keeping and Audit
• Record should be kept for audit purposes
• Record it how many syringes receive and give
• Name of receivers should be recorded if told voluntarily otherwise no need to record it
• Attractions of pharmacy based national syringe exchange are anonymity (no patient record) and
low threshold access as too many obstacles will discourage the needle syringe exchange
• In some schemes, pharmacies issue the card which give the service user an identification number
or code
• This can be used for record keeping, and it can be quickly seen if someone returns used
equipment or not.
• However, this system can be too time consuming in busy pharmacies, and some persons don’t
want to carry a card that identifies them as an injector.
Risk management
• A written procedure for needle exchange should be in place and followed
66
• Body fluid spillage kit should be kept in all pharmacies and staff should be trained about their
use
• In case of accident, where patient bleeds or vomit, this kit should be used
• Chain mail glove should be available in pharmacies where needle syringe program run, so that
if loose syringes are received that can be disposed off
Use of pharmacotherapy in drug dependence
• It refers to any drug treatment used to assist in management of drug dependence or symptoms
of withdrawal
• Substitute and non substitute therapy can be to drug addicts
• Substitute therapy is a drug treatment that replaces an illegal drug with a legal one of the same
pharmacological class e.g. methadone is substitute of opiates such as heroin
• Non substitutes drugs may also be used to control withdrawal symptoms (e.g. lofexidine for
opiates) and other symptoms secondary to withdrawal (e.g loperamide to manage diarrhea
associated with opiate withdrawal)
Role of pharmacotherapy:
• Pharmacotherapy can be mistaken both by the patients and professionals as an all encompassing
solution. However, it is one of several tools used in care of drug dependence.
• Alone it can’t stop someone using drugs but it can facilitate change in motivated people
• For example, substitute therapy can prevent withdrawal symptoms which helps the patients to
discontinue the link with drug suppliers
• It also reduce the need to commit crime to obtain money for drugs
• Substitute therapy, from a risk reduction point of view is also preferable to illicit drugs because
the quality and controlled of product is assured
• There are evidence base of literature that support the provision of pharmacotherapy in drug
dependence especially efficacy of methadone and buprenorphine
• Evidence shows the maintenance doses of treatment improves physical and mental health
outcomes, reduce drug related deaths and improves social life
• The psychoactive and non-psychoactive effects of substitute therapy are not usually the same as
illicit drug itself and it should be informed to patient
• e.g methadone is taken orally it does not euphoria and can cause lethargy and feeling of
heaviness not associated with heroin use
Methadone
• Methadone is used as a substitute drug in opiate dependence. Its long half life (24-48 hours),
making it possible to consume it once a daily.
• However, few patients prefer to consume drug in divided doses.
• The benefits of methadone therapy are following:
• Improves physical health
• Improves psychological health
• Reduced illicit drug consumption
• Reduced incident and frequency injecting episodes
• Reduced drug related crimes
• Benefits increase from individual to community. Less injecting will reduce the risk of blood
borne virus transmission and reduced drug related crimes
• Failure to reduce or prevent illicit drug consumption is usually associated with maintenance
doses of methadone less than 60mg.
• Before detoxification is considered, the maintenance dose of methadone is given for a longer
period of time
• Withdrawal of treatment can be begin only when patient is willing to attempt this
• In detoxification, the speed of dose reduction largely depend how well patient is coping
• For some people the small dose is most hard to reduce and usually people remain on small dose
of methadone (1-2mg) for months
• It is important to discuss the patient the potential overdose risk from combining methadone with
other CNS depressants including alcohol
67
• Health professional team may understand that sometimes the persons continue to take illicit drug
especially at the early stage of detoxification
• So, at early stage when there is greater risk of overdose of drug, due to concurrent use of illicit
drug with methadone, the patients must be informed risks and monitored closely
• If illicit drug use continues after methadone therapy, the methadone treatment may be
suboptimal or person is not ready to change their drug use
Safe storage of methadone at home
• Pharmacist should have good understanding of clinical aspects of methadone , before dispensing
of methadone.
• If take home doses are dispensed, pharmacist must discuss safe storage of methadone and other
drug
• As little as 5mg of methadone can kill a small child
Other Treatments
• Buprenorphine is a partial agonist, used as an opiate substitution therapy instead of methadone
• Its use is becoming more widespread as evidence develop
• As it is a partial agonist, it antagonizes the effects of other opiates
• The patient needs clear evidence on initiation and counseling on the risks of attempting to
overcome antagonist properties. This may present a overdose risk
• Buprenorphine is available in sublingual tablet and has a long half life and required once daily
dose
Lofexidine and Naltrexone
• Lofexidine and naltrexone are used in management of opiates withdrawal
• Lofexidine reduces some of physical withdrawal effects from opiates by acting on non adregenic
system.
• Naltrexone is an opiate antagonist drug used in relapse prevention
• There are also some drugs such as clopramide and Loperamide for prevention of diarrhea &
vomiting.
Urine screening and responding to symptoms
• People receiving treatment of drug dependence may have their urine screened to check
compliance of prescribed treatment and to check consumption of illicit drug.
• In some countries, these results determine whether treatment should be continued or not
• Pharmacists should undertake training in this area, as some over the counter and prescribed
medicines can interfere with test results, giving the false test reports.
68
|| SHIVAAY ||
THE PRESCRIPTION
Vishvajitsinh Bhati
@2016 by author
All right reserved. No parts and style of this book may be reproduced or
transmitted, in any form. Or by any means electronic, mechanical, photocopying,
recording or otherwise, without prior permission of the author.
Vishvajitsinh Bhati Page 1
The prescription
Definition: - a prescription is a written order from a
registered medicinal practitioner to pharmacist to
compounding and dispenses a specific medication for
the patient.
The prescriptions are generally written in the English
language but Latin words or abbreviations are
frequently used in order to save time.
→ PARTS OF A PRESCRIPTION ←
1. Date
2. Name, age, sex and address of the patient
3. Superscription
4. Inscription
5. Subscription
6. Signa. Or signature
7. Renewal instruction
8. Signature, address and registration number of the
prescriber.
Vishvajitsinh Bhati
1. Date: - it helps a pharmacist to find out the date of
prescribing and date of prescription for filling the
prescription.
The prescription which prescribe narcotic or other
habit forming drug, must bear the date, so as to
avoid the misuse of prescription if it is presented
by the patient, a number of times for dispensing.
3
Vishvajitsinh Bhati
In older days, the symbol was considered to be
originated from the sign of Jupiter, god of healing.
This symbol was employed by the ancient in
requesting god for the quick recovery of the
patient.
4. Inscription: - this is the main part of the prescription
order, contains the names and quantities of the
prescribed ingredients.
The name of each ingredient is written on a
separate line along with its quantity.
In complex prescription in divided into following
parts…
i. Base: - the active medicaments which are
intended to produced the therapeutic effect.
ii. Adjuvant: - it is included either to enhance
the action of medicament or to improve the
palatability of the preparation.
iii. Vehicle: - it is included in the prescription
either to dissolve the solid ingredients or to
increase the volume of the preparation.
Vishvajitsinh Bhati
Nowadays, the majority of the drugs are prescribed
which are already in a suitable formulation.
The pharmacist is required to dispense the
readymade from of drugs. So, compounding of
prescription is almost eliminated.
5. Subscription: - this comprises direction to the
pharmacist for preparing the prescription and number
of doses to be dispensed.
6. Sidnatura or Signa:-this consists of the direction to be
given to the patient regarding the administration of
drug.
It is usually written as ‘Sig’ on the prescription.
The instructions given in the prescription are
required to be transferred to the container in which
the medicament is to be dispensed, so that the
patient can follow it. The instruction may include:
5
Vishvajitsinh Bhati
ii. The frequency and timing of administration or
application.
iii. The rout of administration.
iv. The special instruction such as dilution
direction.
7. Renewal instruction: - the prescriber indicate on every
prescription order, whether it may be renewed and if
so, how many times.
It is very important particularly in the prescription
containing the narcotic and habit forming drugs to
prevent its misuse.
8. Signature, address and registration number of the
prescriber: - the prescription must bear the signature
of the prescriber along with its registration number and
address.
It is very important particularly in the prescription
containing the narcotic and habit forming drugs to
prevent its misuse.
Vishvajitsinh Bhati
7
Vishvajitsinh Bhati
HANDALING OF
PRESCRIPTION
9
Vishvajitsinh Bhati
ii. When the contents removed for weighing and
measuring.
iii. When the containers are returned back to its
proper place.
4. Compounding, labeling and packaging: -
compounding should be carried out in a neat place. All
the equipment etc... Required should be thoroughly
cleaned and dried. Only 1 prescription should be
compounded at one time.
The compounded medicament should be filled in
suitable containers depending on its quantity and
use.
The filled containers are suitable labeled. White
plain paper of good quality should be used for
labeling the container.
The container is polished so as to remove the
figure prints. While delivering the prescription to
the patient, the pharmacist should explain the
mode of administration, direction for use, and
storage.
Vishvajitsinh Bhati
MODERN METHODS OF
PRESCRIBING
Nowadays, the majority of the drugs are available
in the market as readymade formulation manufacturing
by different pharmaceutical companies.
The drugs should be prescribed by its official
name and not by its proprietary or trade name.
There are certain advantages and disadvantages of
prescribing the drugs by its proprietary name, which
are as under…
ADVANTAGES
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3. The continuity can be maintained by prescribing the
same proprietary name every time.
4. The bioavailability of drugs change with the change of
adjutants used in drugs formulation manufacture by
different
DISADVANTAGES
CARE REQUIRED IN
DISPENSING
PRESCRIPTION
Following precaution should be taken while
dispensing a prescription.
1) Always keep the prescription before you. Take the
prescription with you while taking out the medicine
from the shelf. It will serve as a constant reminder of
the name and strength of the preparation required
and helps to avoid mistakes.
2) Always check the dispensing balance before
weighing the ingredients which are required and help
to avoid mistakes.
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3) Replace containers of stock preparation or drugs in
their proper position after use.
4) Keep the label in upper position during weighing
solid ingredients especially the potent drugs such as
morphine hydrochloride to serve as a constant
reminder that the correct drug is being used.
5) When pouring or measuring the liquid ingredients,
keep the label upward in order to prevent surplus
running down of the bottle and staining the label.
6) Care should be taken to keep the dispensing balance
clean. The powder should be transferred from the
stock container by using a clean spatula. The scale
pan should be cleaned immediately after use.
7) Medicines which are uses externally such as lotions,
liniments, paints, etc...Should be supplied in
vertically fluted or fibbed bottles in order to
distinguish it by touch. They must be labeled in red
or against a red background.
8) Before handing over the medicine to the paints, again
check that the correct preparation, in the correct
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strength, has been supplied and correct direction has
been stated on the label.
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SOUECES OF ERROR IN
PRESCRIPTION
1. Abbreviation:-
Abbreviation presents a problem in understanding
parts of the prescription order.
Extreme care should be taken by a pharmacist in
interpreting the Abbreviation. Pharmacists should not
guess at the meaning of an ambiguous Abbreviation.
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3. Strength of preparation:-
The strength of the preparation should be stated by
the prescriber. It is essential when various strengths of
a product are available in market.
4. Dosage form of the drug prescribed:-
Many medicines are available in more than one
dosage form like as liquid, tablet, capsule, etc...
5. Dose:-
Unusually high or low doses should be discussed
with the prescriber. Pediatric dosage may present. So
pharmacist should consult pediatric posology to avoid
an error.
Sometime a reasonable dose is administered too
frequently.
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The instructions for the patient which are given in
the prescription are incomplete or omitted.
The quantity of the drug to be taken, the frequent
and timing of administration and route of
administration should be clearly given in the
prescription so as to avoid any confusion.
7. Incompatibilities:-
It is essential to check that there are no
pharmaceutical or therapeutic incompatibilities in a
prescribed preparation and that different medicines
prescribed for the same patient do not interact with
each other to produce any harm to patient.
Certain antibiotics should not be given with meals
since it significantly decrease the absorption of the
drug.
Vishvajitsinh Bhati
Prescription handling
Dr. Jamshaid Sheikh
M. Phill (Pharmacy Practice)
Definition:
Prescription is a written document i.e. hand written, typed or computer generated issued
by the registered medical practitioner to individually named patients that contain
medicines.
OR
A prescription is a paper or electronic document detailing the medicine or medicines to be
dispensed for individually named patient and issued by an authorized prescriber.
1. OTC :
• Any drug that can be taken by individual without prescription.
• These are the medicines those can be given to the individual without the prescription
from any pharmacy or retail outlet.
Criteria
The medicines declared on the basis of their previous history of efficacy and safety and
usually they have high therapeutic index and usually recommended in minor ailments.
Example:
• Dispirin
• Paracetamol
• Calpol
2. POM
All medicines that require a valid prescription for their issuance to the individual
patients.
Example
• Atenolol
• Alprazolam
Prescriber
Medical professional that assess the patient, make diagnosis and prescribe the medicines
for the medicinal treatment is called Prescriber.
Types of Prescriber
More recently, the second Crown Report (1999) proposed two new classification of
prescribers:
i. Independent prescriber
ii. Dependent prescriber
1. Independent Prescriber
Any medical professional that assess the patient, make diagnosis and prescribe the
medicines for the medicinal treatment without dependent on other is called Independent
Prescriber.
2. Dependent Prescriber
Any medical professional that depend on independent prescriber is called Dependent
Prescriber.
• Mostly pharmacist are dependent prescriber. But not all the pharmacist are
dependent only specialized or clinical pharmacist that directly deal with the
patients
• They cannot prescribe the new medicines. In case of chronic ailments, when
patient taking long term therapy, the dependent prescriber, increase or decrease
the dose or change the product but not the active component.
ELECTRONIC PRESCRIPTION :
These are the prescriptions that contain the medicines name to the pharmacist sent by e-
mail from one computer to another for individual patient.
Merits
• Accuracy is more
• Save the prescription
• Save the history of patient
• Reliable method
• Get all the data about drug with software
• Drug interactions and contraindications are minimum
• Not damage the prescription
• Wrong prescription data is save and help in the identification.
• Easy order of the repeat medicines.
Demerits
• Expensive
• Difficult to avail
• More time consuming
PRESCRIPTION WRITING
Writing a prescription is a part of prescribing process. The stages in the prescribing process
are:
1. Define the patient’s problems (diagnosis)
2. Specify the therapeutic objectives
3. Verify the suitability of medicinal treatment
4. Write the prescription for medicinal treatment
5. Monitor the progress of patient
~
need and want the drugs prescribed for
his particular condition. Supply prices are the prices which
dealers are willing to accept for different
nature of demand prices
amounts of output. Normally the ex-
2.4%
Important to the proper understand- penses of production, when any given
ing of demand prices-prices which con- amount of goods or services are pro-
sumers will pay for given quantities of duced, are the supply prices of the cor-
prescribed drugs-is a philosophy that responding factors of production. The Compounding and dispensing are also
prescriptions may be characterized by a _sum of these are the supply prices for production functions. The difference in
somewhat absolute demand on the part that amount of the commodity or man-hours to produce finished prescrip-
of patients. However, this demand is service. tions for specialities may be negligible
dependent upon, or is derived from, a What are these factors of production but a compounded prescription requires
relatively elastic commodity-physi- for the pharmacy? They include the individual attention and more than the
cians' services, or the kind, quality and complete cost of putting the materials on average time. Supply prices may in-
amount of pharmaceuticals deemed the shelf, plus the complete cost of com- clude an average time charge for all pre-
necessary by the physician to restore the pounding or dispensing, plus the over- scriptions with those compounded in-
patient to his normal condition of health. head costs incurred in operating the de- cluding charges in amounts equal to the
Thus the practice of pharmacy is partment, plus an addition for a fair re- additional costs for labor or each pre-
based not upon an uncalculated need or turn in a net or professional profit. scription may be charged as an indi-
unpremeditated impulse but rather It is necessary to establish a basic vidual event or a standard charge may
upon a calculated need which is de- philosophy regarding manufacturers' be added to all prescriptions.
pendent to a great degree upon the specialities. Although the individual Overhead represents all other opera-
1. Caplow, Theodore, and Raymond, John, tive expenses including indirect labor
* Presented to the section on pharmaceutical "Factors Influencing the Selection of Pharmaceu- costs related or incidental to produc-
economics at the 1959 convention of the AMERI- tical Products," Jl. of Marketing, 19 , 18 (July
CAN PHARMACEUTICAL ASSOCIATION in Cincinnati. 1954). tion functions. Although it may seem