Unit 5 grade 12 I.

PRONUNCIATION
Task 1. Find the word whose underlined part differs from the other three in pronunciation in each of the
following questions.
1. A. client B. bill C. shift D. willing
2. A. bonus B. role C. window D. worker
3. A. stressful B. review C. reference D. regulation
4. A. casual B. supervise C. footstep D. squeeze
5. A. computer B. commuter C. submit D. enthusiastic
6. A. quality B. challenging C. factory D. applicant
7. A. applicant B. promote C. target D. relationship
8. A. vacancy B. crawl C. scuba D. candidate
9. A. assistant B. attach C. wage D. attendance
10. A. interfere B. industry C. quit D. diver

Task 2. Find the word that differs from the other three in the position of stress in each of the following
questions.
1. A. target B. server C. employ D. casual
2. A. diver B. submit C. offer D. stressful
3. A. scuba B. letter C. require D. hourly
4. A. attachment B. relevant C. vacancy D. challenging
5. A. candidate B. commuter C. quality D. reference
6. A. industry B. business C. management D. rewarding
7. A. promote B. display C. endure D. window
8. A. organised B. department C. accountant D. attendant
9. A. receptionist B. recipient C. relationship D. preferably
10. A. computer B. factory C. average D. supervise

II. VOCABULARY
Task 1. Write the name of the job under each picture.
shop assistant server teaching assistant babysitter
bank accountant scuba diver factory worker receptionist

1. _________________ 2. _________________ 3. _________________ 4. _________________

5. _________________ 6. _________________ 7. _________________ 8. _________________

Task 2. Match the words/ phrases on the left with their meanings on the right.
1. footstep a. an additional payment or reward given for good performance at work
2. candidate b. the route or journey a person takes to reach a place or to achieve something
3. shift c. an amount of money that is paid to an employee for each hour worked
4. bonus d. an ability, skill, or experience that makes you suitable for a particular job
5. application letter e. a person who is competing to get a job
6. qualification f. a job that no one is doing and is therefore available for someone new to do
7. wage g. a scheduled period of work during the day or night
 8. vacancy h. a letter that you write to a company when you are applying for a job

Task 3. Fill in each blank with a suitable word/ phrase from Task 2. Change the verb and noun forms if
necessary.
1. Working the night ______________________ allowed him to pursue his studies during the day and gain
valuable job experience.
2. After a thorough interview process, they selected a highly qualified ______________________ to join the
team.
3. In her ______________________, she highlighted her achievements and explained why she was the perfect fit
for the position.
4. The organisation announced a new job ______________________ for an event volunteer, and several
candidates have already applied.
5. The company increased the minimum ______________________ for all employees, ensuring fair pay for their
hard work.
6. Anna decided to follow in her mother’s ______________________ and pursue a career as a secondary teacher.
7. With a degree in computer science and several years of experience, Mark has the perfect
______________________ for the IT specialist position.
8. As a recognition of their excellent teamwork, the employees received a year-end __________________ from
the company.

Task 4. Match each word on the left with the word that has SIMILAR meaning on the right.
1. challenging a. high-paying
2. reliable b. voluntary
3. well-paid c. demanding
4. unpaid d. monotonous
5. repetitive e. exhausting
6. tiring f. responsible

Task 5. Match each word on the left with the word that has OPPOSITE meaning on the right.
1. flexible a. indifferent
2. relevant b. relaxing
3. casual c. unrelated
4. part-time d. permanent
5. stressful e. fixed
6. enthusiastic f. full-time

Task 6. Complete each sentence using the correct form of the word in brackets.
1. Getting a _______________ at work is a recognition of your hard work and dedication. (PROMOTE)
2. As a product _____________________, my job involves testing and evaluating various items to provide
detailed feedback. (REVIEW)
3. Teaching can be a _____________________ profession, especially when you witness your students’ growth
and success. (REWARD)
4. As a _____________________ in a busy restaurant, multitasking and communication skills are crucial for
success. (SERVE)
5. The company received numerous _____________________ for the open position, each showcasing diverse
skills and experiences. (APPLICANT)
6. As a shop assistant, I am _____________________ for welcoming guests and selling goods to them.
(RESPONSIBILITY)

Task 7. Complete each sentence with one suitable phrase from the box. Change the form of the verb if
necessary.
give up apply for look after
put up open up interfere with
1. Working part-time may _____________________ students’ academic performance so they need to maintain a
good work-life balance.
2. Learning a new language can _____________________ lots of opportunities for career prospects and
international positions.
3. Despite facing challenges, Trang decided to _____________________ her job to pursue her dream of starting
her own business.
4. The company offers flexible working hours, allowing parents to effectively _____________________ their
children while still meeting job responsibilities.
5. After gaining relevant experience, he felt confident to __________________ the management position.
6. John felt a little bit stressed when he _____________________ a presentation at the company meeting to share
his innovative ideas.

Task 8. Complete each sentence with one suitable verb from the box. Change the form of the verb if
necessary.
employ submit work wait check
take build attach quit go
1. I would like to __________________ my CV for your consideration for the open position in this email.
2. The company decided to _____________________ three new software developers to enhance its technology
team.
3. I am ready to _____________________ my application for the advertised position and look forward to the
opportunity to be interviewed.
4. During peak seasons, employees may be required to _____________________ overtime to meet project
deadlines.
5. I had some experience in _____________________ on tables for six months at a Chinese restaurant last year.
6. As a waiter, my responsibility is to _____________________ guests’ order accurately and ensure they are
delivered promptly.
7. After careful consideration, I have decided to _____________________ my current position to pursue a new
career path.
8. _____________________ a positive relationship with clients is crucial for success in sales and customer-
oriented roles.
9. Sales representatives often _____________________ on business trips to meet clients and promote company
products.
10. As a teaching assistant, she is in charge of supervising classroom activities and __________________
attendance.

Task 9. Choose the correct word to complete each sentence.

1. New employees often undergo nine-to-five / on-the-job training to get familiar with company processes.
2. Internships or volunteer opportunities may be well-paid / unpaid but provide valuable experience.
3. I hope you will grant me an opportunity to meet you in / on person to discuss my application further.
4. Working on complex projects can be challenging but also highly rewarding / tiring.
5. As an employee, my primary focus is to consistently require / achieve performance goals set by the company.
6. Being an accountant is stressful / organised because working with numbers is quite challenging.
7. Our organisation is proud to offer / endure an apprenticeship program to support the development of young
professionals.
8. At / On average, employees spend approximately eight hours a day at work.
9. The company sometimes hires casual / repetitive staff during peak seasons to deal with increased workloads.
10. Flexible/ Challenging working hours enable employees to balance work and personal life effectively.

III. GRAMMAR
Task 1. Choose the correct word/phrase to complete each sentence.
1. The server often works overtime, so / yet he receives a generous bonus for good performance.
2. The project is challenging because / but the team is enthusiastic about taking it on.
3. The job offers a high salary, on the other hand / so that it requires frequent travel.
4. The accountant has a nine-to-five job while / when the computer programmer has more flexible working hours.
5. The applicant is qualified for the vacant position therefore / because she has relevant qualifications.
6. The scuba diver has to endure challenging conditions underwater, however / and, he finds it rewarding.
7. The employee has a demanding role, therefore / but he is well-paid.
8. Employees can choose to attend workshops to enhance their skills, nor / or they can opt for online courses for
professional development.

Task 2. Combine the following simple sentences, using the words in brackets.
1. The company invested in employee training. Overall performance and job satisfaction were improved. (as a
result)
_____________________________________________________________________________________
2. Working as a shop assistant allows me to improve money management skills. It allows me to improve
communication skills. (not only - but also)
_____________________________________________________________________________________
3. The company offers a flexible work policy. Employees can better balance their professional and personal lives.
(so that)
_____________________________________________________________________________________
4. Employees consistently achieve performance goals. They will get additional benefits. (If)
_____________________________________________________________________________________
5. The applicant has a strong educational background. She has extensive practical experience. (moreover)
_____________________________________________________________________________________
6. Working as a factory worker is tiring. He does not want to give up his job. (although)
_____________________________________________________________________________________
7. She made a great contribution to the development of the company. She got promoted. (because)
_____________________________________________________________________________________
8. He doesn’t earn a high income. He doesn’t work in a friendly environment. (neither - nor)
_____________________________________________________________________________________
Task 3. Mark the letter A, B, C or D to indicate the mistake in each of the following sentences and correct
it.
1. Although the fact that the work was repetitive, she found it enjoyable and rewarding.
A. Although B. repetitive C. it D. rewarding
2. The company offers a good salary; moreover, it gives additional bonuses for employee who achieve their
performance goals.
A. offers B. moreover C. bonuses D. employee
3. You can submit your job application online nor you can deliver it in person to the company’s HR department
A. submit B. application C. nor D. in
4. I try my best to improve my English but acquiring good English skills can open up lots of job opportunities.
A. improve B. but C. acquiring D. up
5. If you acquire additional qualifications, you will have a chance to apply about senior roles in our company.
A. If B. qualifications C. will D. about
6. Becoming a scuba diver requires only good diving skills but also good physical strength.
A. requires B. only C. but also D. strength
IV. READING
Task 1. Read the following passage and mark the letter A, B, C or D to indicate the correct option that best
fits each of the numbered blanks.
Looking for a suitable babysitter is a (1) _________ task for every parent. A parent wants to employ a
babysitter who is qualified, experienced and reliable to confidently leave her children under the babysitter’s care.
Babysitting duties (2) _________ an individual to be polite, punctual, flexible and patient.
Of all babysitter skills and responsibilities, a child’s safety should be top priority. A parent is always
worried about her child being safe, (3) _________ once in the house or with the child anywhere, a babysitter must
protect the children from (4) _________ physical harm. A babysitter should also protect the children in her care
from interacting with strangers.
A babysitter should expect to do light household chores. Taking care (5) _________ children can be
messy, and babysitters need to regularly clean up. As a babysitter, it is your responsibility to keep the child clean
and clean up utensils and baby bedding. Some parents may ask you to do some household chores when the
children go to bed; (6) _________ may be available for such an arrangement.
Another task for a babysitter IS to provide children under her care with engaging activities. A babysitter
should stimulate children’s creativity and enhance their physical health through both indoor and outdoor
activities. The babysitter should do research on activities and games suitable for the age group of the children they
are babysitting, (7) _________ will help to build a bond between her and the children.
It is also a basic duty of a babysitter to ensure that the children she is babysitting (8) _________. In case
of younger children, the parents will direct the babysitter on feeding times and meals, and the babysitter should
observe the set rules. In cases of older children, it is often the babysitter’s (9) _________ to prepare meals and
feed the children. The babysitter must not only possess basic cooking skills (10) _________ have the knowledge
to deal with different eating habits.
Adapted from https://work.chron.com/qualifications-babysitters-22092.html
1. A. casual B. challenging C. nine-to-five D. rewarding
2. A. employ B. apply C. require D. offer
3. A. because B. moreover C. yet D. so
4. A. any B. many C. one D. some
5. A. for B. in C. of D. about
6. A. wages B. regulations C. donations D. bonuses
7. A. what B. which C. that D. who
8. A. are fed B. are feeding C. feed D. were fed
9. A. response B. responsible C. irresponsibility D. responsibility
10. A. also but B. but also C. either also D. and also
Task 2. Read the following passage and mark the letter A, B, C or D to indicate the correct option that best
fits each of the numbered blanks.
A shop assistant typically holds a high school diploma, with coursework in mathematics, communication,
and basic computer skills being advantageous. (1) __________, classes in retail management, customer service,
and business can provide a solid foundation for this role.
Shop assistants often enter the role with varied levels of experience, ranging from newcomers to those
with some familiarity. On-the-job training is a common pathway, (2) __________ in customer service, product
knowledge, and sales techniques. Experience in customer-facing roles can be beneficial, improving
communication skills that are essential for (3) __________ in this position.
(4) __________. Dress codes are generally in place, ranging from casual to formal uniforms, reflecting the
store’s brand. The role (5) __________ constant interaction with customers and teamwork with colleagues,
promoting a community like culture within the workplace.
A shop assistant can get promoted to a supervisor or store manager role by demonstrating excellent
customer service, sales ability, and (6) __________. Besides, gaining experience in different departments within
the store broadens one’s understanding of the business, (7) __________. Showing initiative by taking on
additional responsibilities and consistently meeting or exceeding sales targets can also pave the way for
promotion.
Understanding the financial aspects of retail, such as budget management and sales analysis, positions a
shop assistant for roles with greater responsibility. Excelling in these areas (8) __________, including regional
management or corporate roles in buying and merchandising.
Adapted from https://climbtheladder.com/shop-assistant/
1. A. Because specific educational majors are not required
B. While specific educational majors are not required
C. When specific educational majors are not required
D. While specific educational majors are not requiring
2. A. equipping assistants with necessary skills B. equip assistants with necessary skills
C. equipping necessary skills with assistants D. equip necessary skills with assistants
3. A. its success B. our success C. their success D. his success
4. A. The typical nine-to-five can extend beyond weekends and holidays, including work hours.
B. The typical nine-to-five can extend beyond work hours, including the typical nine- to-five.
C. Work hours can extend beyond weekends and holidays, including the typical nine- to-five.
D. Work hours can extend beyond the typical nine-to-five, including weekends and holidays.
5. A. requires B. is required C. is requiring D. required
6. A. a deep store operation of understanding B. deeply understand store operations
C. a deep understanding of store operations D. understanding deep store operations
7. A. make them higher positions for an ideal candidate
B. making them higher positions for an ideal candidate
C. making them an ideal candidate for higher positions
D. make them an ideal candidate for higher positions
8. A. leads to store management beyond opportunities
B. leads to opportunities beyond store management
C. leads store management to opportunities
D. leads opportunities to store management

Task 3. Read the passage and decide whether the following statements are true (T), false (F) or not given
(NG).
Finding work as a waiter is relatively simple as it requires no formal education or technical skills.
However, it’s important to know the pros and cons of working in a restaurant before taking this step.
As far as salary goes, most servers make around $11 per hour plus tips. Depending on the location and
type of establishment, you can earn more than $20.65 per hour. Generally, hotels and other tourist
accommodation establishments pay the highest wages, according to the BLS. The downside is that most
restaurant operators are forcing waiters to rely on tips to make a living, states the Economic Policy Institute.
While it’s true that restaurants and other dining establishments provide millions of jobs to fresh graduates,
immigrants and other workers, waiting on tables is not all roses. As a server, you may deal with customers who
are bossy or rude. You have to be prepared to spend a lot of time on your feet, work until early morning and pick
up shifts at the last minute just to earn a little extra money.
On the positive side, being a waiter gives you the chance to meet interesting people and improve your soft
skills. In the long run, you will learn how to deal with difficult customers and communicate more effectively.
Plus, you may become more sociable and confident. These skills can add value to your resume and help you find
a better job later on.
Formal education is not a requirement for waiters, bartenders and other hospitality professionals. Most
workers receive on-the-job training and gain experience through practice, notes the BLS. Simply put, anyone over
18 years old can apply for a job as a waiter or waitress as long as they have the skills needed for this role.
Candidates with strong communication and customer service skills have greater chances of finding work. Physical
strength is important, too.
If you are a college student looking for side work, a part-time job as a waiter or waitress might be the right
choice. You will not only gain experience but also enhance your interpersonal skills. Later, you may find it easier
to get a higher-paying job in the hospitality industry.
Adapted form https://work.chron.com/job-analysis-waiters-10951.html
__________ 1. A formal education is necessary to secure a job as a waiter or waitress.
__________ 2. The salary for most servers consists of a fixed hourly rate plus tips.
__________ 3. Most restaurant operators discourage waiters from depending on tips to make a living.
__________ 4. Working as a server may involve dealing with customers who are impolite.
__________ 5. Being a waiter may require more physical demands than mental ones.
__________ 6. Working as a server allows you to enhance soft skills and boost your confidence.
__________ 7. Being a waiter increases your chances of improving your career prospects in the future.
__________ 8. Millions of server jobs are provided by restaurants and dining establishments to fresh graduates,
immigrants, and other workers.
__________ 9. Formal education is a compulsory requirement for individuals aspiring to work in the hospitality
industry.
__________ 10. Individuals over 18 years old without job-related skills can apply for a job as a server.