1.

Introduction

These terms and conditions ("Terms") constitute a legally binding contract between Debilo
Limited, a company incorporated under the laws of Cyprus with registered address at Agias
Varvaras, 18, Alv Court 1, Flat/Office 102, 3065, Limassol, Cyprus and tax identification
number 60071755W (hereinafter referred to as "the Company", "we", "us" or "our"), and you,
the user of [Link] (hereinafter referred to as "you", "your" or "the User"). By
accessing, browsing, or using [Link] (hereinafter referred to as "Website"), you
acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Purpose of the Contract

The Company operates an online platform that offers a variety of products (physical and/or
digital) and services for purchase or subscription by Users.

Upon acceptance of these Terms, the Company agrees to sell the products and/or provide the
services that you, the User, decide to acquire or contract from the Website, and you agree to
pay the stipulated price for such products or services.

The Website reserves the right to modify the range of goods and services available, as well as
the existing stock for each product, at its sole discretion and without prior notice.

Products offered on the Website may have different prices for members and non-members,
and prices are subject to market fluctuations and the offers of third-party suppliers.

3. Delivery of Physical Goods

The delivery time for each product is indicated on the Website and typically ranges from 2 to
7 working days, unless otherwise explicitly stated. In any case, delivery will be made within a
maximum period of 30 calendar days from the date of order placement.

Products are shipped via professional carriers contracted by the Company, and will be
delivered to the address provided in the order.

If a product is not delivered within the agreed period, it is the User's responsibility to inform
the Company.

The Company reserves the right to subcontract third-party suppliers for the distribution of
products or provision of contracted services, including transport services.

If a User fails to accept the delivery of a product, the User will be responsible for any
expenses incurred and assumes the risk of loss or accidental damage to the product.
The risk of loss or damage to the products shall be borne by the User from the moment of
delivery.

The User shall acquire ownership of the products upon the Company's receipt of full payment,
including shipping costs, or from the moment of delivery, whichever occurs later.

4. Digital Products and Services

The Website provides various digital products that do not involve the delivery of a physical
good, such as license keys, e-books, and others.

Products described as "license keys" or "activation keys" are limited to one purchase per user
account, unless otherwise explicitly stated.

For the activation of certain digital products, instructions will be provided in the order
confirmation email sent to the email address registered in the User's account. If the User does
not receive the activation instructions by email, they can contact customer service for
assistance.

Digital products can be used immediately upon activation via the corresponding license key,
direct download from the website, or upon receiving the digital product via email. Therefore,
returns and refunds of digital products are not allowed.

If a User is unable to receive a digital product due to any problem related to their email
provider or mail server, they may contact the customer service department for assistance.

The Company reserves the right to cancel orders for digital products if it observes any activity
that is considered abusive, fraudulent, or in violation of these Terms.

5. Digital Gift Cards

If you purchase a gift card from [Link] or participate in an active promotion, you
agree to be bound by the terms and conditions of the [Link] membership program,
including the recurring billing model, and be granted full access to its benefits.

Existing registered members will continue to be bound by the previously agreed terms of their
membership, unchanged.

A Gift Card is issued based on the denomination selected during purchase. Depending on the
local currency, the denominations start at €0.1 go up to €100. You can spend up to €100 or the
equivalent amount in your local currency on each transaction.

You automatically receive the value of a Gift Card once you purchase it. Your Gift Card
account balance will be deducted when you make eligible purchases. Until the card's expiry
date, 90 days after purchase, the balance remains valid.
There is no transfer, resale, or redemption for cash, nor can Gift Cards be used for outside
payments.

There may be promotional or seasonal restrictions on the use of a Gift Card.

Gift Cards may not be used for any illegal, fraudulent, or unauthorized purpose.

To obtain Gift Cards, you must visit the Website or take advantage of valid promotions. When
the Gift Card is transmitted electronically or received by the User, the risk of loss and title
pass to the User. The purchase of gift cards is not refundable.

Gift Cards may not be used or lost if they are stolen, fraudulently obtained, or used
unauthorized. In the event of suspicion of impersonation or fraud by third parties, the User
must promptly contact our customer service team.

6. Membership Program

6.1 Overview of program

The Website offers a loyalty or membership program that allows Users to participate in
a program of recurring purchases, resulting in the acquisition of credits that can be
subsequently exchanged for goods and/or services offered on the Website at reduced
prices determined for each product and/or service.

Users who join the membership program commit to purchasing the corresponding
amount of credits or bonuses cada 14 días, according to the membership plan chosen
from those offered by the Website or through other marketing offers.

6.2 Enrollment and Plan Selection

Membership can be obtained by following the process listed on the Website or by

The User can alter their membership plan to a lower or higher tier at any time from
their personal account. Such change will take effect from the next automatic payment
charge.

If a User does not pay the full price of their membership plan on the due date, they will
be automatically demoted to the membership plan immediately below, until reaching
the lowest membership plan, which has a recharge cost of 6.95€.
6.3 Credit Top-Up and Validity

The User is obliged to carry out an automatic reload of credits cada 14 días. For each
unit of currency (e.g., euro) recharged, the User will acquire the corresponding amount
of one credit

The recharged credits will appear in the User's personal account on the Website and
will be valid for 90 days from the moment of their acquisition, after which they will
expire and cannot be used to exchange for products on the Website.

With each automatic top-up, the User will receive a confirmation notification of the
payment made.

6.4 Skipping or Canceling Membership

The User has the option for skipping the following automatic recharge of credits to
their membership plan by selecting this option in their personal account prior to the
next scheduled recharge.

For cancelling the membership plan, the User must express the cancellation giving 14
days' notice via the "Unsubscribe" function of their personal account or by contacting
the customer service team. The subscription will be effectively and definitively
canceled 14 days after the communication.

Alternatively, the User may cancel their plan immediately, without respecting the 14day
notice, by choosing this option in their personal account and carrying out a final credit
recharge for the amount of 6.95€.

Once the membership is canceled, the associated benefits will cease, and any available
Credits will expire at the end of the established period.

6.5 Trial Periods and Promotional Offers

The Website may give trial periods of the various membership plans. If the User don’t
wish to continue with the membership plan following a trial period, they must cancel it
before the end of said trial period to avoid future credit reloads in accordance with the
selected plan.

The Website may offer free or reduced-price redeemable credits as a welcome gift,
subject to expiration as per the membership plan and the term stipulated in the
probationary period. If the initial trial period of the membership is terminated, the free
credits provided will also be canceled.

The Company may extend promotional offers to member users, including discounts,
personalized offers, free shipping, and other incentives as deemed appropriate.
7. Price and Taxes

The prices displayed on the Website or in relevant marketing offers are applicable at the time
of order confirmation or service subscription. The Company reserves the right to modify these
prices at any time, subject to prior notification to Users enrolled in membership plans,
allowing them the option to cancel their subscription before the price change takes effect.

Product pricing may vary based on the User's membership status, with member prices
generally being lower than non-member prices.

The prices shown exclude shipping and delivery charges, which will be presented during the
order process.

Taxes The listed prices include applicable Value Added Tax (VAT) or equivalent indirect taxes
imposed in the country of consumption.

The specific VAT rate applied to each product depends on the product category (with some
subject to the general rate and others to reduced rates) and the VAT regulations in the country
of consumption.

For orders delivered to non-EU countries, Users may be obliged to pay import duties and
taxes upon package arrival, which shall be borne by the User.

The User agrees to receive invoices and receipts for their purchases electronically.

8. Return Policy

Unless otherwise specified in this Agreement, the User has the right to exercise their right of
withdrawal by returning the purchased products within a period of 14 calendar days from
their physical reception. To initiate a return, the User can contact the Company via the
customer service email.

The Company reserves the right not to partially or totally refund the amount of the returned
goods if the product presents damages caused by the User, or in the case of unreturnable
products for hygienic reasons or health protection if they have been unsealed.

Returns of goods will be processed by the Company within a period not exceeding 14 days
from the date of receipt and inspection of the good at the Company's facilities, or from the
date of communication by the User, if the physical return of the product is not required.

The refund will be executed via the same payment method used by the User. The Company
may be more flexible with its return policy depending on the circumstances of the specific
case. If a user has paid part of the price in credits, this part will also be refunded in credits.
The User is obliged to provide the Company and the carriers with all the information
necessary to complete the customs formalities and to provide the necessary documents for the
shipment.

The User must inform the Company in the event of any defect, damage, or abnormality in the
product received, or if they receive fewer products than ordered, as soon as reasonably
possible.

For a claim to be considered valid, the User must provide a photograph of the product
erroneously received or, where appropriate, a photograph showing visible damages or defects.

If a defect is not detected at first glance, the User shall notify the Company as soon as
reasonably possible of its detection; the User undertakes to provide all the information and
collaboration required by the Company to investigate any suspicion of defect or damage.

The User is not authorized to return the product for refund upon delivery or through a parcel
office. The transport costs for the return of products will be borne by the User if they are not a
member of the membership program, and by the Company if they are. In any case, returned
products must specify the name and address of the sender and be labeled "claim" unless the
return is due to the exercise of withdrawal without cause, in which case they must bear the
indication "return".

Amounts paid for the purchase of credits are not refundable if the User does not use them
during their period of validity, unless the purchase was processed due to an error on the part
of the Company and had not been consented to by the User.

The return of a good that has been partially paid for with credits will entail the return of the
credits used in the acquisition of that good, as well as the return, where appropriate, of the
amount paid using another means of payment, which will be refunded to that same means of
payment. If the credits used for payment are refunded, the User will once again have a period
of validity of 90 days in which to use them.

Digital products (license keys, e-books, etc.) are not refundable from the moment the software
is activated or downloaded, or, in other words, from the moment the User is able to use the
contracted digital product. The User expressly acknowledges that they lose their right to
withdraw from the contract from the moment they can make use of the digital product
purchased, except in the event that it is defective.

9. Privacy and Data Protection

The User consents to the processing of their personal data by the Company for the purposes
outlined in the Website's Privacy Policy, including but not limited to the execution of this
Agreement.

Users may exercise their data protection rights in accordance with the applicable regulations
in their country of residence.
For European Union residents, these rights include access, rectification, deletion, objection,
limitation to processing, and portability under the General Data Protection Regulation (EU
Regulation 2016/679) and its implementing regulations.

U.S. citizens and permanent residents may exercise their rights under the favorable law
applicable in their state and jurisdiction.

The Company may require Users to provide proof of identity when exercising their data
protection rights.

10. Liability and Waivers

The Company shall not be liable for changes in prices, taxes, or duties applicable to the
products, nor for the lack of availability or supply of the products.

There shall be no liability on the part of the Company for any unlawful conduct, fraud, or
misrepresentation committed by any third party in connection with any Gift Card not issued
by us, or for any unauthorized or unlawful representations related to our Gift Card products.
Users are responsible for contacting our customer service immediately if they have any doubt
or suspicion that third parties are impersonating or engaging in fraudulent activity on our
behalf.

The Company shall not be responsible for defaults by third parties (such as transport
companies, manufacturers, etc.), force majeure events, or situations where the User has not
provided their contact details and delivery address correctly or has not received the product
diligently.

The User must be diligent in confirming the receipt of emails sent by the Website and
ensuring they are not delivered to the spam folder of their email.

The guarantee offered by the Company on its products varies depending on whether the User
is considered a "consumer" or a subject acting in the context of their professional activity, in
accordance with the provisions of Directive 1999/44/EC of the European Parliament and of
the Council. If the User is considered a consumer, they will be covered by a legal guarantee or
"conformity" of 2 or 3 years, depending on their country of residence, according to the
application of European Directive 2019/771.

The Website may contain hyperlinks to the web pages of third parties. The Company is not
responsible for the content of such pages.

The Company carries out promotional and marketing activities directly and through third
parties.
11. Fraudulent or Suspicious Activity

The User acknowledges that the Company may temporarily suspend their user account and/or
cancel orders if it detects any activity that it considers fraudulent or abusive.

Transactions suspected of being abusive or fraudulent will be returned to the original means
of payment used by the User.

The User can contact the Website's customer service if they detect any fraudulent or abusive
activity in their account, so that the Company can investigate the case and try to resolve the
situation.

The Website limits the creation of user accounts to one per person and two per IP address and
reserves the right to control any attempt to establish multiple accounts. Continued violation of
this policy will result in the termination of all associated user accounts.

Gift Cards should not be used in any way that is misleading, deceptive, unfair, or otherwise
harmful to [Link], its partners, or its customers.

You may be refunded for Gift Cards (which may also form part of your [Link]
Balance) if we are unable to issue a refund without prior notice to you. If we suspect that a
Gift Card has been obtained, used, or applied to an [Link] account fraudulently,
unlawfully, or otherwise in violation of these terms and conditions, we may suspend or
terminate your account, suspend or terminate the ability to use our services, cancel or limit
your orders, or bill alternative forms of payment.

12. Electronic Notifications

By accepting these Terms, the User consents to receive automatic notifications by SMS and/or
email regarding their orders, personal preferences, and other activities related to the service
provided by the Website.

Users participating in the membership service will receive a personalized offer of products
prior to each credit reload as part of the service and may optionally receive emails,
newsletters, special offers, and other updates to enhance their shopping experience.

Users can unsubscribe from optional notifications at any time by logging into their user
account on the Website or by contacting customer service.

The Company shall not be responsible for failed, delayed, or erroneous delivery of goods or
services if the User has provided incorrect data or has not kept their information duly updated.

13. Modifications and Validity

The Company reserves the right to make changes at any time to these Terms and to any of the
policies existing on the Website.
The User will be subject to the Terms and Conditions, policies, or conditions of sale that were
in force at the time of placing their order, unless a change is required due to applicable legal
provisions or at the request of public authorities.

If any of the conditions, terms, and/or policies are held to be invalid, void, or ineffective for
any reason, that condition shall be excluded without affecting the validity or enforceability of
the remaining conditions.

14. Assignment of Contract Rights

The Company reserves the right to assign the rights and obligations arising from its
contractual relationship with the User to the natural or legal person it deems appropriate,
assuming all the rights and obligations derived from the same, in which case it is obliged to
communicate this to the User.

The User may not transfer or assign a contract or any of the rights or obligations derived from
it without the prior written consent of the Company.

15. Governing Law and Jurisdiction

These Terms will be governed and interpreted in accordance with the laws corresponding to
the registered address of the Company.

All disputes related to card processing shall be subject to the laws of Cyprus.

The Judges and Courts pertaining to the registered address of the Company will be competent
to resolve any conflict in the application or interpretation of these Terms.

If the User has consumer status and resides in a European Union Member State, they may also
choose to apply the jurisdiction of their country of residence and any mandatory provisions of
the legislation of their country of residence.

If the User has consumer status and resides in the United States, they may also choose to
apply the jurisdiction of their State of residence and any mandatory rules of the law of their
State of residence.

In the event of any dispute arising in relation to compliance with these Terms, both parties
agree to attempt to reach an amicable agreement in good faith prior to the use of any other
means of dispute resolution.

16. Contact Information

For any questions or concerns about these terms, please contact us by email at
support@[Link] or visit our Contact Page.