Essential ICB Software Guide for Bookkeepers
Essential ICB Software Guide for Bookkeepers
Introduction....................................................... 5
Software directory.......................................... 26
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Foreward
by Lara Manton MICB
Wherever you are on your journey, this guide will prove useful
as a tool to understand the choices you have, and inspiration to
what might come next.
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The key technology
challenges
Integrations Support
Cloud computing has enabled more software programs to connect Given the deadline driven nature of many of the services
with each other. This is mainly achieved through Application bookkeepers perform, the ability of software vendors to provide
Programming Interfaces (API), which allow for the transfer of data speedy and effective support when required is under real scrutiny.
between different tools that you may use on a daily basis.
Their reputation in providing help, and the effectiveness of this help
These connections benefit users by allowing workflows to be created, in solving issues is something that often comes up in conversation
and can help to drastically reduce the amount of manual input that between bookkeepers and is another important factor in due diligence.
can be required.
Testing their support function can be a useful exercise while utilising
However, it’s important to understand what data is being transferred a free trial period. And while support is often focussed on when you
- and the subsequent impact. Bookkeeping software providers often need help in the moment, a more general view can be had by looking
have integration strategies, offering a wide choice of compatible at what training is offered, educational webinars, online communities
software but potentially working better with specific vendors. and account management.
Advent of AI
Cost/Package/Ability to sell on costs As with many leaps in technology the hype usually exists before
The cost of servicing clients has increased over time as the practical use cases become very apparent. Artificial intelligence
software has come to play an important role in delivering (AI) may seem to be in a similar position, however there is a clear
services, and staying compliant. commitment from vendors to augment their products with this new
technology in the new future.
Cost has perhaps therefore become a real focus for bookkeepers,
especially as some vendors often don’t take into consideration the Generally bookkeepers’ concern will be around how AI has
size of firm they are often dealing with, and the extent to which their been usefully integrated by their software vendors, and will not
product may be of use to their clients. have to specifically think about deployment across their firm by
themselves. The burden should be the vendor to demonstrate its
Bookkeepers can often find themselves in a position of having to pay
usefulness and value.
for unwanted licences or features which are not of use if they want to
deploy a specific piece of software. However, some are already utilising tools such as ChatGPT, Copilot in
Microsoft products, and Gemini in Google Workplace to experiment
Being aware of the business terms and packages costs,
and assist in various ways.
especially with an eye to the future where costs are likely to only
increase, must be seen as part of due diligence before adopting. Caution should be exercised around data privacy, and sensitive client
information is best kept out of tools that may be exposed to the
Although some vendors are very tuned to the needs of bookkeepers
public realm. However, these types of tools are likely to be a reliable
it should not be assumed that all are, and the ability and confidence
mainstay of the next generation of products, and it is worth becoming
to negotiate is important if costs are to be managed.å
familiar with some of their capabilities.
Software costs should also be passed on to clients either as a
calculation of overhead or for specific licence costs as required.
[Link] 6
Practice Management
Overview Pros
Designed to be the heart of a bookkeeping firm’s day to day, • One place for client information: For easier client management
Practice Management is the central repository of client data,
and the system in which work can be managed and controlled.
• Manage workflow: Create customised templates
that can be used across clients
By integrating with other essential tools like email, it can provide
a way of storing and sending client communications, and even • Integrations: Most come with useful integrations
include other processes such as AML compliance. with bookkeeping tools, proposal and
onboarding software and AML providers.
Challenge for Bookkeepers • A range of providers: Some are independent, and some have
been acquired or developed by major providers. This may
Staying on top of client work and codifying your processes ensures
provide a particular route to explore that suits you best.
the efficient delivery of your services. Doing this across several
separate systems or programmes (calendars, Excel, to-do lists etc) • BrightManager: [Link]/en-gb/accountancy-manager
can be both inefficient and difficult to scale if you choose to grow
your client base over time. • Client Engager: [Link]
As many of the services bookkeepers offer are timely and deadline • Karbon: [Link]
driven, the risk of non-delivery is always there if tasks are not easily • Uku: [Link]
monitored, regardless of how diligent the team are.
• Capium: [Link]/products/practice-management
Lara says “Get it in place before you think you need it. The set-up
time can take a while, and it can be fiddly, but it’s definitely
worth it. My key recommendation is to find one that you can
customise to your practice and the way you want to work.”
[Link] 7
It’s a new day!
All your bookkeeping needs in one place
Bright offers a complete suite of industry-leading accounting
software solutions to streamline bookkeepers’ work days.
Cons
• Pricing: check to see if the pricing works for the number of new
clients and existing clients you may wish to review pricing with
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pricing and proposals
Lara says “Reporting tools mean being able to provide the next
level of information to clients in formats they will find
easier to understand and make real use of. Graphs and
charts can have an added impact when preparing
management accounts or providing regular updates.”
[Link] 11
Banking
[Link] 13
Payments
International payments can add an additional layer of complexity, Increasingly common are cost effective batch payment tools,
as can dealing with clients who use multiple platforms which can where supplier runs can be imported from bookkeeping software.
increase the amount of knowledge required. Clients can then fill a virtual wallet, and the payment initiated through
the Faster Payment System. This can be a considerable time saving
and allows for a more organised approach to outgoing payments.
The Problems it Solves
Payment tools ultimately facilitate the movement of cash in and out
of the business. The use of electronic payments has become incredibly
diverse to match the ways in which businesses operate. Understanding
your clients’ specific requirements therefore is essential. Pros
Common problems solved include being able to service a wide • Increased payment choices: Offer the most
variety of consumer or business payment preferences (such as appropriate way to suit the consumer
paying with your phone or smart watch), dealing with large numbers • Bringing rigour to processes: For example
of individual transactions simply and quickly, and cost-effective through creating an auditable trail
international supplier payments.
• Helps manage cash flow: Can speed up the
receipt of cash, and control spend
Cons
• Can be expensive: Understanding the cost structures is essential.
• Integrations: Some payment systems integrate with
bookkeeping software better than others.
Lara says “Starting with the question around how we can improve
a client’s cashflow can open up all kinds of conversations
around speeding up cash coming in, and managing payments
going out. Making things easier is always a benefit for clients,
but also at times it’s just as useful for their customers too.”
[Link] 15
Anti-Money Laundering (AML)
Lara says “Getting this done quickly and easily for both you and your
clients is essential. Also, don’t forget that you need to log your
risk assessments with ICB if you are a member and there’s
no requirement from them to have any additional software.”
[Link] 16
Tax & Accounts Filing
[Link] 17
Payroll
Challenge for Bookkeepers • RTI Filing: Preparing and filing Real Time
Information (RTI) submissions to HMRC.
Managing payroll can be complex. It involves keeping track of new
and leaving employees, employee hours, calculating wages, PAYE • Reporting: Generating various payroll reports, such as
& National Insurance, pension contributions and relevant employee payroll summaries, tax costs, and employee payslip
benefits and allowances. Plus, sick leave, maternity/paternity pay and
variations in individual contracts on their allowances and benefits.
As with all elements of bookkeeping, good communication with the
client is at the cornerstone of success.
Pros
The Problems it Solves • Mature product set: Payroll has been digitised and most
specialist suppliers are seen as being ‘feature complete’.
• Automation: Automating repetitive tasks like
calculating wages, taxes, and deductions. • Cost effective: Generally payroll software is seen as offering
value for money and can be bought in a scalable way.
• Accuracy: Minimising human error in calculations.
• Compliance: Staying updated with the latest tax
laws and regulations to ensure compliance.
Cons
• Reporting: Generating detailed payroll reports • Few pure cloud options: Although many will provide cloud
enabled functionality (such as integrated client portals)
for clients, employees, HMRC and others
• Non-specialist suppliers need to be reviewed: Check to see
that the software is proportionate and sophisticated enough
for the payroll clients you have and intend to have in the future
[Link] 18
Expense Management
Cons
• Teaching clients how to use effectively: Still relies
on human users to use the tools effectively.
[Link] 19
Get Started Today!
Customer & suppliers Cash flow dashboard Profit & Loss dashboard Balance sheet dashboard
Edit in reporting
Cash in from invoices Top invoices due INVOICE DATE DUE DATE HITTING CASH ON % OF OWED
5,000
£26,201 4 Jan ‘24 2 Jun ‘24 1 Feb ‘24 10%
£1,234 Unpaid invoices as of today
3,000 £37,605 2 Feb ‘24 6 Aug ‘24 3 Mar ‘24 9%
£129 Of this is late
UNPAID AVG MONTHLY £15,211 7 Apr ‘24 9 Oct ‘24 5 Jul ‘24 7%
Accounts bringing in the most cash Customers who have paid the most
This month This month
ACCOUNT AMOUNT % OF CASH CUSTOMER NAME AMOUNT % OF CASH
£1,000 2% £4,975 4%
YESTERDAY
ALL BANK ACCOUNTS
Cash position
OCT 22 NOV 22 DEC 22 JAN 23 FEB 23 MAR 23 APR 23 MAY 23 JUN 23 JUL 23 AUG 23
Sales account 32 2,000 2,000 2,000 2,000 2,000 9,949 10,571 9,949 10,260
Make budgets in 3 ways; either
manually, duplicated from last year,
Auto-Prediction 1,000 1,000 1,000 1,000 1,000 9,949 10,571 9,949 10,260
Manual assumption 200 200 200 200 200 2000 2000 200 2000
Auto-Prediction 1,000 1,000 1,000 1,000 1,000 9,949 10,571 9,949 10,260
Manual assumption 200 200 200 200 200 2000 2000 200 2000
Search templates...
Monthly report pack
Templates
Text
1 of 6 1 of 4
Landscape templates
Budget Vs Actuals Vs Forecast
Budget Vs Actuals Vs Forecast
Account
Group
Account
Group
Account
Costs
Dashboard templates
Group
Account
Costs
RECOMMENDATIONS
Lara says “The best system is one that meets your and your
clients’ needs. Offering to work with many systems can
be a drain on you personally as it requires staying on
top of all the updates and latest developments.”
[Link] 21
Data Capture
Lara says “You want a system that works at the speed that you do,
and you don’t want to be keying in information if you
don’t need to. These tools take away most of the
data entry and you can focus on the checking things
like VAT, tracking codes or departments.”
[Link] 22
Data Quality
[Link] 23
Ecommerce
[Link] 24
Security
But it might also include the ability to make Regular Backups, which
Challenge for Bookkeepers can help prevent data loss due to system failures or attacks.
[Link] 25
Software Directory
AML Data Quality Payroll Proposals
Firmcheck Armalytix Buddy and Onboarding
ICB accredited ICB accredited
Smartsearch Bright Propose
Approval Max BrightPay
Thirdfort Cone
ICB accredited ICB accredited
Veriphy GoProposal
Dext Precision FreeAgent Payroll
Xama ICB accredited Ignition
FreshPay
Xbert
Intuit Quickbooks Payrpoll
Banking ICB accredited Reporting Tools
Moneysoft
Xenon Connect Fathom
Metro
ICB accredited Sage Payroll
Mettle Futrli
Staffology ICB accredited
ICB accredited
Ecommerce Xero Payroll Joiin
Monzo
A2X
Starling Pulse
Tide
Dext Commerce Payments ICB accredited
Dext Uku
ICB accredited
Xero XPM
Hubdoc
Lightyear
[Link] 26
Step into the future of your
accounting firm