TRAINING AND DEVELOPMENT
Introduction
TnD: Key Components of Learning
● Training:
Refers to the planned effort by a
company to facilitate learning of
knowledge, skills, and behaviors by
employees.
● Development:
Includes training, formal education,
job experiences, relationships, and
assessments of personality, skills, and
abilities that help employees prepare
for future roles.
The Training Process Model
TnD: Formal vs. Informal Learning 1. Needs Analysis Phase
- Identifying the skills and knowledge
● Formal Training & Development:
employees need to meet
Programs, courses, and events
organizational goals.
developed and organized by the
2. Design Phase
company.
- Planning and structuring the training
program, including content and
● Informal Learning:
methods.
Learning that is self-initiated,
3. Development Phase
action-based, motivated by personal
- Creating and assembling the training
growth, and not tied to formal
materials and resources.
settings.
4. Implementation Phase
- Delivering the training to employees
through sessions, workshops, or
activities.
Training as an Open System 5. Evaluation Phase
- Assessing the training’s effectiveness
and its impact on employee
performance.
TRAINING AND DEVELOPMENT
Opportunities and Challenges for Training
● Aligning training with business
strategies.
● Adapting to changing demographics.
● Emphasizing knowledge workers.
● Recognizing training as a tool for
continuous improvement.
Important Concepts and Meanings
● Learning: A relatively permanent
change in cognition that results from
experience and influences behavior.
● KSA Competencies:
○ Knowledge: Organized facts,
principles, and information
acquired over time.
○ Skills: Achieved through
practice, becoming automatic.
○ Attitudes: Beliefs and
opinions that influence
behavior positively or
negatively.
○ Competencies: A set of
knowledge, skills, and
attitudes enabling success in
related tasks.