14-May-2023

To
Ms.D MAHESHWARI,
BA0000770424,
C/o Late R Damodaran,no.39/40,ground Floor , ,
B Cross Road , Near Banaswadi Bible Church,
.,
Bangalore (M Corp.+OG) (Part)-560043.
Bangalore.
Mobile:7349501907.

Madam,

Sub: Letter of Appointment to act as Composite Agent (Health Insurance)

1. We refer to your application in Form 1B requesting for appointment to act as a Composite Insurance Agent
of our company and are pleased to appoint you as an Agent of Star Health and Allied Insurance Company Ltd
(herein after called as Company) for the purpose of soliciting or procuring insurance business including
business relating to continuance, renewal or revival of policies of [Link] have been allotted agency
code number BA0000770424 and attached to our Branch Office - Indira Nagar (141113).

2. Your appointment as Insurance Agent in the Company is subject to the regulations prescribed under
Insurance Regulatory and Development Authority of India (Appointment of Insurance Agents) Regulations
2016 (herein after called as Regulations).

3. You shall undergo required product or such other training from time to time as may be prescribed by the
Company.

4. As an Agent of the Company, you will be paid commission on the business procured by you at the rates
specified under the Insurance Act or notified by IRDAI (herein after called as Regulator) by from time to time.
However, the Company reserves the right to vary, alter and change the rates of commission subject to the rules
& regulations mentioned above.

[Link] are required to achieve a minimum business target of Rs.15,000 premium per year or as would be
specified by the Company from time to time.

[Link] case of your performance not being satisfactory, the Company reserves the right to take appropriate action
including termination of appointment.

[Link] an Agent of the Company, based on business performance during the year, you are eligible for
Company's Club Membership.

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 8.(1)While discharging the functions as Agent, you shall adhere to the code of conduct
specified below,

[Link] yourself as an Insurance agent of the Company;

[Link] the agency identity card to the prospect, and also disclose your agency
appointment letter to the prospect on demand;

[Link] the requisite information in respect of insurance products offered for sale
by the Company and take into account the needs of the prospect while recommending a
specific insurance plan;

[Link] you represent more than one Insurance Company offering same line of
products, you should dispassionately advice the policyholder on the products of all
insurers whom you are representing and the product best suited to the specific needs of
the prospect;

[Link] the scales of commission in respect of the insurance product offered for sale,
if asked by the prospect;

[Link] the premium to be charged by the Insurer for the insurance product offered
for sale;

[Link] to the prospect the nature of information required in the proposal form by the
insurer, and also the importance of disclosure of material information in the purchase of
an insurance contract;

[Link] to the notice of the Company every fact about the prospect relevant to
insurance underwriting including any adverse habits or income inconsistency of the
prospect, within your knowledge in the form of a report called "Insurance Agent's
Confidential Report" along with every proposal submitted to the company wherever
applicable and any material fact that may adversely affect the underwriting decision of
the insurer as regards acceptance of the proposal,by making all reasonable enquiries
about the prospect;

[Link] the requisite documents at the time of filling the proposal form with the
Company; and other documents subsequently asked for by the Company for completion
of the proposal;

[Link] every prospect to effect nomination under the policy;

[Link] promptly the prospect about the acceptance or rejection of the proposal by the
Company;

[Link] necessary assistance and advice to every policy holder on all policy servicing
matters including assignment of policy, change of address or exercise of options under
the policy or any other policy service, wherever necessary;

[Link] necessary assistance to the policy holders or claimants or beneficiaries in

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 (2).During your tenure as agent, you shall not:

a)Solicit or procure insurance business without being appointed to act as such by the
Company;

b)Induce the prospect to omit any material information in the proposal form;

c)Induce the prospect to submit wrong information in the proposal form or documents
submitted to the Company for acceptance of proposal;

d)Resort to multilevel marketing for soliciting and procuring insurance policies and/or
induct any prospect/policyholder to join a multilevel marketing scheme;

e)Behave in a discourteous manner with the prospect;

f)Interfere with any proposal introduced by any other insurance Agent;

g)Offer different rates, advantages, terms and conditions other than those offered by your
Company;

h)Demand or receive a share of proceeds from the beneficiary under an insurance

i)Force a policyholder to terminate the existing policy and to effect a new policy from
him within three years from the date of such termination of the earlier policy;

j)Apply for fresh agency appointment to act as an insurance agent, if your agency
appointment was earlier cancelled by the designated official, and a period of five years
has not elapsed from the date of such cancellation;

k)Become or remain a director of any insurance Company.

[Link] shall with a view to conserve the insurance business already procured through you,
make every attempt to ensure remittance of the premiums by the policy holders within the
stipulated time, by giving notice to the policy holder orally and in writing.

[Link] an insurance agent if you act in contravention of the provisions of the insurance act and
Regulations made there under shall be liable to a penalty which may extend to ten thousand
rupees.

[Link]’s right to inspect: The Authority may appoint one or more of its officers as an
“Investigating Officer” to undertake inspection of affairs of an Insurance Agent, to ascertain
and see whether the business is carried on by him as per the Act, Regulations and instructions
issued by the Authority from time to time, and also to inspect the books of accounts, records
and documents of the [Link] such inspection will be limited to the matters pertaining
to insurance business undertaken by the Insurance Agent.

[Link] appointment as an Agent may be cancelled or suspended after due notice and after
giving a reasonable opportunity of being heard if you,

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 [Link] the provisions of the Insurance Act, 1938 (4 of 1938), Insurance Regulatory
and Development Authority Act, 1999(41 of 1999) or rules or regulations, made there
under as amended from time to time;

[Link] any of the conditions for disqualification stipulated under Section 42 (3) of the
Act;

[Link] to comply with the code of conduct stipulated under clause 7;

[Link] terms of the appointment;

[Link] to furnish any information relating to your activities as an Agent as required by the
Company or the Authority;

f. Fail to comply with the directions issued by the Authority;

[Link] wrong or false information; or conceals or fails to disclose material facts in the
application submitted for appointment of Agents or during the period of its validity;

[Link] not submit periodical returns as required by the Company/ Authority;

[Link] not cooperate with any inspection or enquiry conducted by the Authority;

[Link] to resolve the complaints of policy holders or fails to give a satisfactory reply to
the Authority in this behalf;

[Link] you wish to surrender your agency with our Company; you shall surrender your
appointment letter and identity card to the designated official of the Company. The Company
shall issue the cessation certificate within a period of 15 days from the date of resignation or
surrender of appointment.

14. You will be issued an identity card by the Company along with the appointment letter.

For Star Health and Allied Insurance Company Limited.

Designated Officer