Axis Bank Standard Terms and Conditions
All Customer Queries/dispute on the offer should be raised during the offer period or within 90 days
after expiry of the promotion period. For any disputes, the customer needs to furnish a scanned copy
of invoice for the case to be taken for further investigation.
The offer is not transferable, non-negotiable and cannot be en-cashed.
Incomplete / rejected / invalid / returned /disputed or unauthorized/fraudulent transactions will not
be considered for the offer.
In case there is more than one offer available simultaneously, no two offers can be combined by the
participant. It shall be entirely at discretion of Axis Bank to consider any exceptions to the above.
Axis Bank will not be responsible or liable in case the offer is not configured or could not be availed
due to malfunction, delay, traffic congestion on any telephone network or line, computer on-line
system, servers or providers, computer equipment, software, or website.
The participation in the offer is entirely voluntary and it is understood, that the participation by the
Cardholders shall be deemed to have been made on a voluntary basis.
Axis Bank reserves the right to modify / alter the offer or all or any of the terms applicable to the offer
without assigning any reasons or without any prior intimation whatsoever. Axis Bank also reserves the
right to discontinue the offer without assigning any reasons or without any prior intimation
whatsoever.
In case of all matters relating to the offer including any dispute or discrepancy relating to the offer or
eligibility of any Cardholder, Axis Bank’s decision shall be final and binding on Cardholders in all
respects.
Images provided in promotions are only for pictorial representation and Axis Bank does not undertake
any liability or responsibility for the same. Offer shall not constitute or be deemed to constitute an
advice, invitation or solicitation to purchase any products/ services of Merchant or any third party and
is not intended to create any rights and obligations.
The offer by Axis Bank is subject to applicable laws and regulatory guidelines/ regulations and as per
bank's extant guidelines from time to time.
Bank may use the services of agents for sales / marketing of the products. Copy Rights of Axis Bank
Limited. All rights are reserved.
Axis Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out
of use or otherwise of any goods/ services availed of by the Card Holder/s under the offer.
Axis Bank shall not be held liable for any delay or loss that may be caused in delivery of the goods and
/or services under the offer.
Merchant & Axis Bank retain the right to change or discontinue the Offer at any time during the
Promotion Period. The decision of Merchant & Axis Bank with respect to the Offer shall be final and
binding on the customer and any correspondence in this regard will not be entertained.
Merchant & Axis Bank reserve the right to disqualify any cardholder from the benefits of the offer if
any fraudulent activity is identified as being carried out for the purpose of availing the benefits under
the offer or otherwise by use of the Card.
All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits
accruing under the offer shall be borne solely by the cardholder and Axis Bank will not be liable in any
manner whatsoever for any such taxes, duties, levies or other statutory dues.
The terms and conditions governing the offer shall be in addition to and not in substitution /
derogation to the Primary Terms and Conditions governing the Credit Card issued by Axis Bank
The offer is not available wherever prohibited and products/ services for which such programs cannot
be offered for any reason whatsoever.
Any person taking the advantage of this offer shall be deemed to have read, understood and accepted
these terms and conditions.
Any dispute relating to the offer or the terms and conditions shall be subject to the jurisdiction of the
courts in Mumbai only.
Merchant Terms & Conditions applicable
