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The document discusses troubleshooting a non-charging HP A40 G5 laptop brought in by a customer named Mike, an audio engineer. The technician investigates various components, including the input circuit, mosfets, and the internal chip, to determine why the laptop shows a charging sign but does not actually charge. Ultimately, it is revealed that the laptop's motherboard is likely broken, as it fails to produce the necessary voltage for charging despite having a functioning power input circuit.

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All Castillo
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0% found this document useful (0 votes)
14 views22 pages

Script

The document discusses troubleshooting a non-charging HP A40 G5 laptop brought in by a customer named Mike, an audio engineer. The technician investigates various components, including the input circuit, mosfets, and the internal chip, to determine why the laptop shows a charging sign but does not actually charge. Ultimately, it is revealed that the laptop's motherboard is likely broken, as it fails to produce the necessary voltage for charging despite having a functioning power input circuit.

Uploaded by

All Castillo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

hello so we're back and this time we

0:03
have a special job actually from a
0:04
special customer remember this video
0:08
probably you remember this video with
0:10
the customer U which came and uh you
0:13
know I helped him with the with the
0:14
soldering job he is Mike he been uh a
0:19
audio engineer for BBC and now he sent
0:22
me actually he brought it here because
0:25
he's living on the same town uh a laptop
0:28
repair yeah mic's not only the laptop
0:31
repair but he gave me the motherboard
0:33
for spars so we should be able to fix
0:36
this
0:38
laptop mice HP A40 G5 doesn't take power
0:43
or charge Windows show Power
0:48
connected i7 agent so this is a decent
0:53
laptop so basically what he's saying the
0:55
laptop is
0:57
working yeah but it's not charging he
1:00
told me he charged the battery on a
1:01
different
1:03
laptop so yeah the laptop it is coming
1:06
on now let's plug the charger because
1:08
I'm curious to see what the laptop is
1:10
doing so 19
1:14
volts we need a little bit of current
1:17
let's see what current do we
1:22
have and we
1:24
have yeah too low let's go yeah about
1:29
there 3. 4 amps uh the laptop it is
1:32
working plug in the
1:36
charger he seconding no power at all you
1:39
see the current
1:40
nothing but the charging sign is there
1:43
because you'll think okay it's a
1:45
charging port
1:48
issue but the charger it is detected
1:52
plug in the
1:53
charger the laptop appears to charge but
1:56
it's not charging and it's no current I
1:58
mean nothing zero
2:00
you can
2:01
see so it's a pretty interesting
2:05
fold now we know the battery is good
2:07
because the customer charge it on a
2:09
different laptop so we can rule the
2:12
battery
2:15
out then what can be the problem that's
2:19
a very good
2:23
question so what do we have
2:25
there we have the input circuit we have
2:29
the bigy chip which is uh managing the
2:33
input power input circuit and the
2:36
charging so we are spinning with a
2:38
repair around
2:41
this okay so the laptop it's
2:44
open yeah that's a nice
2:47
motherboard h i mean you can spot like
2:51
instantly
2:53
spot uh the power on this laptop so you
2:57
can see this is a big coil with four
2:58
mosfets yeah so this is um the power
3:03
supply which is creating the main power
3:05
so the main power rail most likely has
3:08
the battery voltage I didn't check but
3:10
we can check together let's see so the
3:14
main power L voltage
3:17
is mosfet coil
3:21
capacitor 10.4 ah
3:27
10.4 why is 10.4
3:31
the battery
3:33
voltage
3:36
11.5 you can't see 11.5 and the main
3:39
power really it's like
3:41
10.4 now this this power supply is
3:45
creating the main power ra I'm pretty
3:47
sure about that so this is the 19 volts
3:49
the input and the output probably is
3:52
here and it's 10.4 you can see so it's
3:55
not
3:56
charging now why is that H why is not
3:59
charging
4:00
see this is a good question let's go and
4:03
check the input circuit yeah you know
4:07
just slowly try to figure it out the
4:13
schematic no rush is Sunday we had the
4:17
live stream on the
4:20
morning so this is the input
4:25
circuit and the charging port probably
4:28
is here right
4:30
so yeah that's the charge
4:37
import but what is this connected to the
4:39
charging port this
4:42
one huh so this must be plus
4:48
right I mean here is some some some ring
4:52
not sure if someone work
4:54
here so what is this
4:57
component uh must be the Sor right no
5:01
but not on this side no so this is
5:04
connected to
5:05
plus is connected here and it's
5:09
connected
5:13
somewhere uh let's check together
5:17
yeah I mean I'm assuming is the
5:19
protection on
5:22
the is the protection but it's not right
5:25
uh the protection on the on the charger
5:28
ID pin so here we have 19 okay so this
5:33
component is taking 19 at the
5:36
output here 0o
5:39
no here 0
5:43
volts here
5:46
0.8 and here
5:48
19 yeah it is taking
5:54
19 I'm a little bit confused but I want
5:57
to focus on this one right
6:00
yeah so let's see the power is coming to
6:02
those uh those uh inductors so from from
6:06
the inductors we have check here the
6:09
schematic yeah this is a resistor and
6:12
from here the B is taking power yeah the
6:15
B be taking power before the mosfet then
6:18
we have the first mosfet then on the
6:21
serial mode we have the second mosfet
6:23
then we have the current sensor here and
6:25
from the current sensor is going to this
6:28
power supply with four more fets with
6:30
this inter seal chip which is created in
6:32
the main
6:35
power okay so I want to check the first
6:38
two
6:39
mosfets let me unplug the
6:49
battery so I unplug the battery the
6:52
first
6:53
mosfet is
6:56
good good and the second mosfet
7:00
is good so our problem is not like
7:03
shorted
7:06
mosfets what is mosfet is
7:09
doing here not
7:12
sure but let Let's test it and the
7:16
mosfet is good those mosfets probably
7:18
are good because we do have 19 here I'm
7:22
assuming they are
7:23
good but we can check
7:32
good
7:34
good so all Ms are
7:37
good now we don't have a big chip on
7:39
this laptop yeah we have this inter seal
7:43
chip yeah this laptop doesn't have a b
7:47
chip so this interal is managing this
7:50
power supply which is creating the main
7:52
power Rail and also the
7:55
charging but we learn a lesson on our
7:59
old
8:00
repairs and the lessons we learn
8:05
is uh if the charger ID pin is
8:09
missing then the laptop it will not
8:12
charge the problem is it is
8:17
appear uh to charge I mean on the
8:19
windows we have the charging
8:26
sign so what could be the issue
8:32
let's go on the
8:35
battery so the battery is here okay so
8:40
on the
8:45
battery this truck is going somewhere
8:48
you know what I think I know where this
8:50
truck is going I think this truck is
8:53
going exactly here exactly here
9:00
no no it's not going here
9:03
sorry no has to be connected on the main
9:05
power
9:08
rail okay but you know what I'm curious
9:11
what is the voltage of the main power ra
9:13
without the battery
9:18
connected without the battery connected
9:20
it's taking no current at
9:24
all and the voltage of the main power
9:26
rail is zero LOL
9:30
okay so basically this laptop is not
9:32
working on the charger even without the
9:35
battery so on the input we
9:39
have oh
9:42
sorry so on the input of this power
9:45
supply we have
9:47
19 but on the output here we have zero
9:52
yes so no voltage at
9:54
all now the interal chip let's focus on
9:58
this one like how I said
10:01
uh from here is going to the B chip it's
10:02
not going to the B chip it's going to
10:04
the interal
10:05
chip
10:08
here not sure on which
10:11
pin not sure on which
10:14
pin is going but we can check on those
10:18
capacitors here like
10:20
3.7 you know what I remember I had some
10:23
issue on on on on a laptop I work a lot
10:26
on uh on a f we one capacitor yeah here
10:31
is the main power L and here is the you
10:34
see we have
10:35
19.2 going to the interal chip so the
10:39
interal chip has
10:41
power now I really want to pull the
10:44
schematic data sheet of this
10:48
chip or we should focus on the charger
10:50
ID
10:52
pin I believe the charger ID
10:55
pin is this one and it's like 1.2 volt
11:00
and I'm assuming this is the output and
11:02
is zero or this is the
11:05
ground so this is
11:08
19 this is the input and what is this
11:13
then let me disconnect the charger and
11:16
let's check together if that's
11:20
ground this is ground yeah it is ground
11:23
L okay so this is not this is only a
11:27
protection on the charger ID
11:30
pin good you know what let's take the
11:33
spare board and check and compare with
11:36
the with the spare board we have so on
11:39
the spare board well that's beautiful
11:42
when we have actually a spare board so
11:44
on the spare board we have same thing
11:46
right yeah here you have
11:48
ground but let me plug the charger and
11:51
check the voltage on the middle
11:53
pin plug in the
11:55
charger the charger is plugged
12:00
and on the middle pin we have 1.1 okay
12:04
so we are assuming the input circuit is
12:07
good but I want to check the inter seal
12:12
chip I mean that three volts was
12:19
weird so here we have 3.7 L is the same
12:31
let me see the output from this power
12:33
supply check here we are like 12.5 I
12:37
mean this is a broken motherboard
12:40
yeah check here so this is a broken
12:46
one you can see it's broken motherboard
12:49
but this power supply just creating the
12:51
main power L it's actually good we have
12:53
12
12:54
volts and probably if I plug the batter
12:56
is charging right
13:02
plug in the
13:06
battery no
13:11
why one second because we had 12.5 I we
13:15
check
13:17
together why is taking no
13:21
current so the main power
13:25
is
13:27
12.5 huh
13:30
the battery voltage is
13:34
12.4 so why is taking no current at
13:43
all I mean okay the board is broken I
13:45
can understand that but the power input
13:48
circuit is working you know what I mean
13:50
we have 12.5 there with
13:53
12.5 should charge my battery which had
13:57
10 volts you remember 10.4 was
14:02
so why this batter is not
14:08
charging I mean you seeing no current at
14:11
all okay this is
14:14
strange but I'm assuming the battery is
14:16
good because the customer charge the
14:17
battery right
14:19
yeah let me lower the
14:22
voltage coming with a minus and plus on
14:25
the battery and the battery is taking no
14:28
current
14:31
so how the customer charge this
14:45
battery but no okay no probably the
14:49
batter is not getting enabled by the by
14:51
the E chip no no no listen we are we are
14:56
uh we are going on a different direction
14:58
and it's not it's not right I mean on
15:00
this board we do have 12.5 on the main
15:03
power ra on on the customer board the
15:06
from the laptop we don't have so here we
15:09
have 12.6
15:11
actually good and here we have nothing
15:16
probably we checked
15:18
already here and here and we have zero
15:20
volts
15:24
nothing okay let me search for the data
15:27
sheet of this chip and we found it check
15:30
here so this is our chip ISL
15:35
95338 that's the
15:37
one and this is a basic
15:42
schematic we can see here the four moset
15:44
we can see the that big coil from
15:51
here but this ship is not charging the
15:56
battery oh oh sorry yeah
15:59
I mean this laptop doesn't need a
16:01
charging circuit because this it's a
16:04
charging circuit I mean the main powerl
16:07
has the battery
16:08
voltage
16:17
yeah now let's see what do we have
16:23
here uh we do have this in right yeah p
16:26
number 17 but p number 18
16:30
is the internal ldo
16:35
output so let's check this uh the p
16:38
number
16:46
18 so this one is the input of the ldo
16:51
13.4 okay and this one is the ldo and we
16:56
have Zer volts 0.4 let's check on the
16:59
other board because I believe something
17:01
here is
17:03
wrong very wrong
17:06
actually so on the spare
17:10
board we
17:13
have B number
17:15
17 we have 13.7 and here we have 5 volts
17:21
check on the screen ldo 5 volts so the
17:25
ldo
17:27
voltage here the ldo voltage is missing
17:31
from our
17:32
board and the question is
17:36
why this is our board from the laptop
17:40
and the ldo voltage is 0 volts H so the
17:46
L voltage is
17:49
missing so what we are doing when the
17:51
when the power ra is missing what we are
17:56
doing now one second the voltage input
17:59
voltage is like 13 volts but it doesn't
18:01
matter doesn't change anything now it's
18:04
19 yeah it's okay it was my fault I set
18:07
up 13 volts but that's not a
18:10
problem because even with with 19 volts
18:13
we still have here uh nothing and here
18:15
we have
18:18
18
18:20
yeah good so what I will do I will come
18:24
with the power supply like usual we know
18:28
the Power Ra has 5 volts
18:31
right
18:33
good let's lower the
18:37
current good and let's come with 5 volts
18:41
L but this prob is too big let me use a
18:47
tweezer so coming with 5 volts
18:53
here and he taking 40 milliamps now
18:56
whatever is taking 40 milli
18:59
is gone I will take
19:02
the the thermal
19:06
camera because if we are seeing what is
19:09
taking that 40 milliamps that's the pro
19:11
that's the fault it's fixed
19:17
yeah this chip cannot work for the
19:20
without the internal
19:22
ldo yeah
19:25
perfect so I will comb yeah I have to
19:28
keep I I have to keep the Probe on the
19:31
Twister I will come let me
19:38
see I will come here and he's taking 40
19:42
milliam check there what he's getting
19:44
check there check there the
19:47
chip so the chip it is
19:52
faulty uh I remember my was a a long HP
19:57
was like 1 hour and I spinning around
19:59
this inter seal chip
20:02
and uh it was actually a capacitor on
20:06
the ldo was not a chip and I replaced
20:09
the ship and it didn't work and uh I
20:11
found later on after like one hour wait
20:14
it was a capacitor on the
20:18
ldo good replacing the chip that should
20:21
be easy
20:22
job we can grab the chip from The Other
20:25
Board
20:29
uh let me isolate with capton
20:47
tape good and let's isolate that
20:51
connector just to be
20:54
sure this
20:56
one I mean we never know
20:59
perfect now let's uh remove the chip
21:03
first
21:12
480° perfect so we remove the chip the
21:16
chip
21:17
position yeah we have uh we have that on
21:19
the board the chip position
21:22
good now let's get the chip from the
21:25
spare board
21:29
which is this
21:49
one
21:52
perfect let's move the chip here
22:07
L soer the
22:14
chief come on come
22:17
on come
22:20
on
22:25
good perfect
22:29
good now let's hold
22:38
it perfect the chip is solder properly
22:41
in
22:44
place good now let's cool the
22:47
motherboard with a little bit of
22:50
uh thermal pad
23:02
let's remove the capton
23:14
tape it will
23:18
work good let's plug the
23:22
charger plug one second let me raise the
23:26
current the voltage sorry and the
23:29
current we need more
23:31
current so we need some current here
23:36
good plug in the
23:40
charger 10 milliamps check that 10
23:44
milliamps why do you think that is 10
23:47
milliamps because the chip it is
23:50
creating the main power Rail and the
23:52
main power L
23:54
is check on the screen 12 volts why only
23:58
12
23:59
12 I don't know it's a good question but
24:01
let's plug we have the charging light
24:03
here check that um let me plug the
24:06
battery and see if it's charging I mean
24:09
that's the best test
24:13
right so plug in the
24:15
battery plug in the charger 10 milliamps
24:24
40 let's if he going up
24:31
it's not going
24:39
up
24:41
11.1 300 5 500 check that 600 800 1
24:48
amp
24:50
1.5
24:53
1.8 huh charging fine on the battery
24:57
voltage
24:59
12.1 and is going up check there 79 81
25:02
84 85 and so on is going up so
25:08
uh 1 Point uh 1.8 times you see this was
25:13
a case were
25:15
actually
25:17
uh the cheap it was faulty but it's not
25:21
always like that is not always like that
25:24
and if you are a old subscriber you know
25:26
that
25:31
okay the SSD is back in place let's
25:34
power on the
25:37
laptop we didn't we didn't reset the the
25:41
board that's the reason why the board
25:42
didn't start probably so pressing the
25:45
power button and the laptop it is coming
25:48
on the current is going
25:55
up and yeah it's working fine
26:03
oh not enough current not enough current
26:07
the power supply clicked did you hear
26:09
the power
26:10
supply yeah analog power
26:16
supply and it's working
26:18
fine fantastic let me shut down the
26:21
laptop
26:32
shut
26:35
down just to be sure we are getting the
26:38
charging
26:41
current laptop it's
26:45
off and we have 1.9 amps charging
26:48
current yeah it is
26:51
off pretty cool yeah I'm happy I help
26:55
him uh like I said you know he's a he's
26:58
a he's a nice
27:01
guy and I think he really love HP
27:05
laptops I
27:06
mean it he has a bunch of HP leftt
27:10
though so
27:15
yeah okay I'm going to stop now I will
27:18
say uh if you have this problem it's a
27:22
must to check
27:24
uh you have the ldo input which is the
27:27
main Power Ra and you have ldo output
27:30
the ldo input is coming from that
27:32
resistor before the first
27:34
mosfet and the LD output has to be 5
27:40
volts if vdt is pulled below 2.5 volts
27:45
reset all SM bus register values to
27:49
default but the problem was the chip
27:51
with was faulty it's not like something
27:53
draged down that ldo voltage the cheap
27:57
it was faulty so actually the ldo power
27:59
supply from inside of the chip it was
28:02
faulty so I'm going to stop here I will
28:04
say thank you for watching you know like
28:06
subscribe if you like the video and see
28:08
you on the next one
28:10
bye hey if you find my content being
28:14
helpful don't forget you can support
28:16
this channel by pressing the join button
28:18
and you can get instantly access to our
28:21
members only cool collection and uh
28:25
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28:28
with your repairs also you can have a
28:30
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28:35
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