1.

Cloud Concepts (5–10%) (Questions 1–20)

Question 1

Scenario:
A company is considering moving its infrastructure to the cloud. They are weighing the
benefits of different cloud models. The company's primary goal is to reduce the costs of
maintaining physical hardware.

Which cloud deployment model would best help the company reduce hardware costs?

 A) Public Cloud
 B) Private Cloud
 C) Hybrid Cloud
 D) Community Cloud

Answer: A) Public Cloud

Explanation: The public cloud is a cost-effective model where companies share resources
with other organizations, significantly reducing the need for physical hardware and
maintenance.

Question 2

Scenario:
A startup company is scaling quickly and needs a cloud solution that allows them to expand
and contract resources based on demand. They expect their usage to fluctuate throughout the
year.

Which cloud concept will enable the company to adjust its resources automatically?

 A) Scalability
 B) Elasticity
 C) Redundancy
 D) Multi-tenancy

Answer: B) Elasticity
Explanation: Elasticity allows cloud resources to automatically scale up or down based on
real-time demand, making it perfect for companies with fluctuating usage.
Question 3

Scenario:
A company is looking to move its infrastructure to the cloud but has concerns about control
over sensitive data. They want a solution where they can maintain a private cloud
environment but still integrate some public cloud resources.

Which cloud deployment model would best suit their needs?

 A) Public Cloud
 B) Private Cloud
 C) Hybrid Cloud
 D) Community Cloud

Answer: C) Hybrid Cloud

Explanation: A hybrid cloud allows companies to keep sensitive data in a private cloud while
leveraging public cloud resources for less-sensitive workloads.

Question 4

True/False:
The pay-as-you-go pricing model in the cloud requires organizations to make upfront
payments for services used during the contract period.

 A) True
 B) False

Answer: B) False
Explanation: The pay-as-you-go model allows businesses to pay only for the services they
use without any upfront payments, making it flexible and cost-effective.

Question 5

Scenario:
A company is considering moving to a cloud environment that charges based on the actual
usage of resources. The company does not want to be tied to fixed costs.

Which cloud pricing model best fits this scenario?

 A) Subscription-based
 B) Pay-as-you-go
 C) Reserved
 D) Spot instances

Answer: B) Pay-as-you-go
Explanation: Pay-as-you-go charges based on actual resource consumption, which ensures
that businesses only pay for the services they use, offering flexibility.
Question 6

Scenario:
A company needs to run multiple applications that have high-performance requirements and
cannot tolerate delays. They need a cloud solution that provides immediate access to
resources and rapid scaling.

Which cloud characteristic is essential for these types of applications?

 A) Elasticity
 B) On-demand
 C) Redundancy
 D) Multi-tenancy

Answer: B) On-demand
Explanation: On-demand access allows businesses to instantly scale up or scale down
resources to meet performance needs, ideal for high-demand applications.

Question 7

True/False:
Scalability refers to the ability of a system to increase capacity by adding more resources
when needed but does not involve automatically adjusting resources based on current demand.

 A) True
 B) False

Answer: B) False
Explanation: Scalability refers to a system's ability to handle increased loads, and this can be
achieved through both vertical scaling (adding resources to an existing system) and horizontal
scaling (adding more systems).

Question 8

Scenario:
A business is considering cloud infrastructure but is concerned about the potential for outages.
They want a solution that ensures their systems remain operational even during system
failures.

Which cloud characteristic will help the business achieve high availability?

 A) Elasticity
 B) Redundancy
 C) Scalability
 D) Pay-as-you-go

Answer: B) Redundancy
Explanation: Redundancy ensures that backup systems are in place to take over if primary
systems fail, enhancing the availability and reliability of cloud services.
Question 9

Scenario:
A company is deciding between public and private clouds for its new deployment. They
require flexibility in terms of expanding their services, but they also need to ensure they
maintain complete control over certain critical systems.

Which cloud deployment model provides the best of both worlds?

 A) Private Cloud
 B) Public Cloud
 C) Hybrid Cloud
 D) Community Cloud

Answer: C) Hybrid Cloud

Explanation: A hybrid cloud combines the scalability of public clouds with the control of
private clouds, offering flexibility while maintaining security and control over sensitive data.

Question 10

Scenario:
A company wants to leverage cloud services but has specific legal requirements to store data
in a particular region. They want to ensure the data is only available to them and meet
regulatory compliance needs.

Which cloud model would best help meet the company’s data storage requirements?

 A) Public Cloud
 B) Private Cloud
 C) Hybrid Cloud
 D) Community Cloud

Answer: B) Private Cloud

Explanation: A private cloud ensures that the company’s data is stored on its own
infrastructure, allowing them to control where it is stored and who can access it, which helps
meet compliance needs.

Question 11

True/False:
Elasticity in cloud computing refers to the ability to quickly scale resources up or down based
on demand.

 A) True
 B) False

Answer: A) True
Explanation: Elasticity is the ability to automatically scale resources based on real-time
demand, helping businesses optimize their resource usage.
Question 12

Scenario:
A company plans to move its email services to the cloud. They need a solution that offers
both security and scalability, and they want a system that automatically adjusts its resources
as user needs change.

Which cloud model would best support the company’s email service?

 A) Public Cloud
 B) Private Cloud
 C) Hybrid Cloud
 D) Community Cloud

Answer: A) Public Cloud

Explanation: The public cloud offers scalability and security while minimizing the need for
physical infrastructure. It is ideal for services like email that need to scale with demand.

Question 13

True/False:
The pay-as-you-go model provides businesses with the flexibility to adjust resources as
needed without requiring long-term contracts or upfront commitments.

 A) True
 B) False

Answer: A) True
Explanation: The pay-as-you-go model offers flexibility and cost control, allowing
businesses to scale their cloud services according to actual demand without upfront financial
commitments.

Question 14

Scenario:
A company needs to deploy an application that requires rapid scalability. They want to deploy
a cloud solution where they can automatically adjust resources during periods of heavy usage.

Which cloud characteristic best supports this need?

 A) Elasticity
 B) Redundancy
 C) Scalability
 D) Fault tolerance
Answer: A) Elasticity
Explanation: Elasticity automatically adjusts cloud resources based on demand, ensuring that
the application can scale up during peak times and scale down when demand is low.

Question 15

Scenario:
A company is using a cloud solution for storing sensitive customer data and needs to ensure
that this data is only accessible by authorized personnel. They are considering implementing a
solution with advanced security measures, including encryption and strict access controls.

Which cloud feature will help protect this data?

 A) Data isolation
 B) Redundancy
 C) Multi-tenancy
 D) Fault tolerance

Answer: A) Data isolation

Explanation: Data isolation ensures that each customer’s data is stored separately and cannot
be accessed by others, which is crucial for protecting sensitive data in a multi-tenant cloud
environment.

Question 16

True/False:
A public cloud is shared by multiple organizations, with each having its own dedicated
resources and services.

 A) True
 B) False

Answer: B) False
Explanation: In a public cloud, multiple organizations share the same resources and services.
However, the cloud provider ensures that each organization's data and services are isolated
from others.

Question 17

Scenario:
A company is considering a cloud solution for their new app. The app has unpredictable
resource requirements, which means they need to scale their resources up or down quickly
depending on the demand.

Which cloud characteristic would best support this?

 A) Elasticity
  B) Multi-tenancy
 C) Scalability
 D) Security

Answer: A) Elasticity
Explanation: Elasticity allows resources to scale automatically to meet the demands of the
application in real-time, making it ideal for applications with variable usage.

Question 18

Scenario:
A company is planning to migrate to the cloud but needs to ensure its existing on-premises
data and cloud data can coexist. They require flexibility in data management and deployment.

Which cloud deployment model would best meet their needs?

 A) Public Cloud
 B) Private Cloud
 C) Hybrid Cloud
 D) Community Cloud

Answer: C) Hybrid Cloud

Explanation: A hybrid cloud allows for the integration of on-premises infrastructure with
cloud services, offering flexibility in how data and applications are deployed and managed.

Question 19

True/False:
Cloud computing enables organizations to pay only for the services they use, which reduces
upfront capital expenditures for hardware and infrastructure.

 A) True
 B) False

Answer: A) True
Explanation: Cloud computing provides a pay-as-you-go model that eliminates the need for
significant upfront investment in hardware and infrastructure, reducing costs for businesses.

Question 20

Scenario:
A company is moving its business-critical applications to the cloud and requires a solution
with high availability, where workloads can automatically failover to a secondary region in
the event of an outage.

Which cloud feature will ensure this?

 A) Elasticity
  B) Multi-region redundancy
 C) Scalability
 D) Fault tolerance

Answer: B) Multi-region redundancy

Explanation: Multi-region redundancy ensures that cloud workloads can automatically
failover to another region in case of an outage, ensuring high availability and disaster
recovery.

2. Microsoft 365 Apps and Services (45–50%) (Questions 21–60)

Question 21

Scenario:
A company wants to enable its employees to work collaboratively on documents,
spreadsheets, and presentations in real-time, no matter where they are located. The company
is already using Microsoft 365.

Which Microsoft 365 service provides these capabilities?

 A) Microsoft OneDrive
 B) Microsoft Word
 C) Microsoft Teams
 D) Microsoft SharePoint

Answer: D) Microsoft SharePoint

Explanation: Microsoft SharePoint provides document management and collaboration
features, including the ability to work on documents in real time, regardless of location.

Question 22

True/False:
Microsoft OneDrive is a cloud-based storage solution that allows users to access and share
files from anywhere, on any device, but it is primarily used for email management.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft OneDrive is a cloud storage solution used for file storage, access,
and sharing. It is not primarily used for email management, which is handled by Microsoft
Exchange.

Question 23
Scenario:
A company wants to provide its employees with the ability to work together on documents in
real-time, as well as securely store and share files across teams. The solution must integrate
with Microsoft Office apps.
Which Microsoft 365 service is best suited for this?

 A) Microsoft Word
 B) Microsoft OneDrive
 C) Microsoft Teams
 D) Microsoft SharePoint

Answer: C) Microsoft Teams

Explanation: Microsoft Teams is the collaboration hub for Microsoft 365, integrating with
Office apps to enable real-time document collaboration, secure file sharing, and team
communication.

Question 24

Scenario:
An organization needs a cloud-based solution that will allow employees to securely send,
receive, and store emails. The solution should also support calendaring and task management.

Which Microsoft 365 service should the company choose?

 A) Microsoft Outlook
 B) Microsoft Word
 C) Microsoft OneDrive
 D) Microsoft SharePoint

Answer: A) Microsoft Outlook

Explanation: Microsoft Outlook is the email and calendaring solution that integrates with
other Microsoft 365 services to provide secure email, calendar, and task management
functionality.

Question 25

True/False:
Microsoft Exchange is the cloud-based service used for email, calendaring, and task
management in Microsoft 365.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft Exchange is a key part of Microsoft 365, offering cloud-based email,
calendaring, and task management services for organizations.

Question 26

Scenario:
A company wants to set up a cloud-based document management system where employees
can collaborate on content in a secure environment. They also want to ensure that the
documents are organized and easily searchable.

Which Microsoft 365 service should the company use?

 A) Microsoft SharePoint
 B) Microsoft Word
 C) Microsoft OneDrive
 D) Microsoft PowerPoint

Answer: A) Microsoft SharePoint

Explanation: SharePoint provides secure document management, collaboration features, and
powerful search functionality, making it ideal for organizing and managing company
documents.

Question 27
Scenario:
A company is looking for a service that can host online meetings and provide live video
conferencing for remote teams. The service must integrate with other Microsoft 365 tools,
such as Teams and Outlook.

Which Microsoft 365 service is best suited for this?

 A) Microsoft Teams
 B) Microsoft OneDrive
 C) Microsoft Word
 D) Microsoft SharePoint

Answer: A) Microsoft Teams

Explanation: Microsoft Teams is the go-to service for hosting online meetings and video
conferences, and it integrates with Outlook, SharePoint, and other Microsoft 365 tools.

Question 28

Scenario:
An organization wants to store documents in a secure cloud service with version control and
real-time collaboration. Employees should also be able to access the documents from any
device.

Which Microsoft 365 service provides this?

 A) Microsoft SharePoint
 B) Microsoft OneDrive
 C) Microsoft Word
 D) Microsoft PowerPoint

Answer: B) Microsoft OneDrive

Explanation: Microsoft OneDrive allows document storage with real-time collaboration and
version control. It provides secure cloud storage that is accessible from any device.
Question 29

True/False:
Microsoft Teams is solely used for chat and messaging within Microsoft 365, and does not
provide video conferencing or file-sharing features.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft Teams supports chat, video conferencing, file sharing, and
collaboration within the platform, making it a central hub for teamwork in Microsoft 365.

Question 30

Scenario:
A company is seeking to track its projects and tasks while allowing employees to manage
their daily workload and deadlines. They want a tool that integrates with other Microsoft 365
applications.

Which service would best serve this purpose?

 A) Microsoft To-Do
 B) Microsoft PowerPoint
 C) Microsoft SharePoint
 D) Microsoft Excel

Answer: A) Microsoft To-Do

Explanation: Microsoft To-Do integrates with Microsoft 365 apps and allows employees to
manage tasks, track projects, and stay organized.

Question 31

True/False:
Microsoft OneDrive is best suited for collaborative project management and team-based
communications.

 A) True
 B) False

Answer: B) False
Explanation: OneDrive is primarily a cloud storage solution. For collaborative project
management and communication, Microsoft Teams is the more appropriate tool.
Question 32

Scenario:
A company wants to ensure its employees have access to the full suite of Microsoft Office
apps on any device, without installing them locally. The company also needs to enable remote
collaboration and editing.

Which Microsoft 365 service provides this capability?

 A) Microsoft Office 365 Web Apps

 B) Microsoft OneDrive
 C) Microsoft PowerApps
 D) Microsoft Teams

Answer: A) Microsoft Office 365 Web Apps

Explanation: Office 365 Web Apps allow users to access and work on Word, Excel,
PowerPoint, and other Office apps directly from a web browser without installing them
locally.

Question 33

Scenario:
A company needs a solution that provides secure access to applications and data from remote
devices. Employees should be able to access all necessary files, applications, and
communication tools seamlessly.

Which Microsoft 365 solution will meet these needs?

 A) Microsoft Teams
 B) Microsoft Intune
 C) Microsoft OneDrive
 D) Microsoft Office 365

Answer: B) Microsoft Intune

Explanation: Microsoft Intune provides mobile device and application management,
allowing secure access to applications and data from remote devices.
Question 34

Scenario:
A company wants to automate business processes, such as approval workflows, using a cloud-
based solution that integrates with their existing Microsoft 365 services.

Which Microsoft 365 service would help the company achieve this?

 A) Microsoft Power Automate

 B) Microsoft SharePoint
 C) Microsoft OneDrive
 D) Microsoft Teams

Answer: A) Microsoft Power Automate

Explanation: Microsoft Power Automate enables users to automate workflows between
Microsoft 365 applications and third-party services.

Question 35

True/False:
Microsoft Teams allows users to host real-time online meetings, collaborate on documents,
and communicate via chat, but it does not integrate with other Microsoft 365 applications.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft Teams integrates seamlessly with other Microsoft 365 applications
such as Word, Excel, SharePoint, and OneDrive for real-time collaboration.

Question 36

Scenario:
A company wants to deploy a cloud-based service that provides a central location for storing
files, automating workflows, and collaborating on documents across departments.

Which Microsoft 365 service would provide this functionality?

 A) Microsoft OneDrive
 B) Microsoft SharePoint
 C) Microsoft Teams
 D) Microsoft Power BI

Answer: B) Microsoft SharePoint

Explanation: SharePoint provides a central platform for document management,
collaboration, and workflow automation, making it ideal for cross-department collaboration.
Question 37

Scenario:
A company needs a cloud service that integrates with their existing Microsoft tools and
enables employees to work on projects, hold video meetings, and collaborate on documents,
all in a single platform.

Which Microsoft 365 service should the company use?

 A) Microsoft Teams
 B) Microsoft Word
 C) Microsoft OneDrive
 D) Microsoft Excel

Answer: A) Microsoft Teams

Explanation: Microsoft Teams is the central hub for collaboration within Microsoft 365,
integrating with Office apps to allow project management, video meetings, and document
collaboration.

Question 38
True/False:
Microsoft OneDrive is a cloud service used for creating and editing documents, but it does not
allow for file storage or sharing.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft OneDrive is a cloud storage service that allows users to store, access,
and share files across devices, in addition to creating and editing documents.

Question 39

Scenario:
A company needs to create and manage workflows across various departments, ensuring that
tasks are completed in a timely and organized manner. The company wants to use a Microsoft
service for workflow automation.

Which service should the company use?

 A) Microsoft Power Automate

 B) Microsoft Teams

 C) Microsoft Word
 D) Microsoft Excel
Answer: A) Microsoft Power Automate
Explanation: Microsoft Power Automate allows businesses to automate workflows, ensuring
that tasks are completed efficiently across departments.

Question 40

Scenario:
An organization is looking for a secure way to manage its employees' devices, ensuring that
they are compliant with company security policies.

Which Microsoft 365 service should the company use?

 A) Microsoft Intune
 B) Microsoft OneDrive
 C) Microsoft Teams
 D) Microsoft Power Automate

Answer: A) Microsoft Intune

Explanation: Microsoft Intune is a mobile device management service that helps secure
devices and enforce company policies, ensuring compliance.

Question 41

Scenario:
A company wants to enable its employees to work collaboratively on documents,
spreadsheets, and presentations in real-time, no matter where they are located. The company
is already using Microsoft 365.

Which Microsoft 365 service provides these capabilities?

 A) Microsoft OneDrive
 B) Microsoft Word
 C) Microsoft Teams
 D) Microsoft SharePoint

Answer: D) Microsoft SharePoint

Explanation: Microsoft SharePoint provides document management and collaboration
features, including the ability to work on documents in real time, regardless of location.

Question 42

True/False:
Microsoft OneDrive is a cloud-based storage solution that allows users to access and share
files from anywhere, on any device, but it is primarily used for email management.

 A) True
 B) False
Answer: B) False
Explanation: Microsoft OneDrive is a cloud storage solution used for file storage, access,
and sharing. It is not primarily used for email management, which is handled by Microsoft
Exchange.

Question 43

Scenario:
A company wants to provide its employees with the ability to work together on documents in
real-time, as well as securely store and share files across teams. The solution must integrate
with Microsoft Office apps.

Which Microsoft 365 service is best suited for this?

 A) Microsoft Word
 B) Microsoft OneDrive
 C) Microsoft Teams
 D) Microsoft SharePoint

Answer: C) Microsoft Teams

Explanation: Microsoft Teams is the collaboration hub for Microsoft 365, integrating with
Office apps to enable real-time document collaboration, secure file sharing, and team
communication.

Question 44

Scenario:
An organization needs a cloud-based solution that will allow employees to securely send,
receive, and store emails. The solution should also support calendaring and task management.

Which Microsoft 365 service should the company choose?

 A) Microsoft Outlook
 B) Microsoft Word
 C) Microsoft OneDrive
 D) Microsoft SharePoint

Answer: A) Microsoft Outlook

Explanation: Microsoft Outlook is the email and calendaring solution that integrates with
other Microsoft 365 services to provide secure email, calendar, and task management
functionality.

Question 45

True/False:
Microsoft Exchange is the cloud-based service used for email, calendaring, and task
management in Microsoft 365.

 A) True
  B) False

Answer: A) True
Explanation: Microsoft Exchange is a key part of Microsoft 365, offering cloud-based email,
calendaring, and task management services for organizations.

Question 46
Scenario:
A company wants to set up a cloud-based document management system where employees
can collaborate on content in a secure environment. They also want to ensure that the
documents are organized and easily searchable.
Which Microsoft 365 service should the company use?

 A) Microsoft SharePoint
 B) Microsoft Word
 C) Microsoft OneDrive
 D) Microsoft PowerPoint

Answer: A) Microsoft SharePoint

Explanation: SharePoint provides secure document management, collaboration features, and
powerful search functionality, making it ideal for organizing and managing company
documents.

Question 47
Scenario:
A company is looking for a service that can host online meetings and provide live video
conferencing for remote teams. The service must integrate with other Microsoft 365 tools,
such as Teams and Outlook.

Which Microsoft 365 service is best suited for this?

 A) Microsoft Teams
 B) Microsoft OneDrive
 C) Microsoft Word
 D) Microsoft SharePoint

Answer: A) Microsoft Teams

Explanation: Microsoft Teams is the go-to service for hosting online meetings and video
conferences, and it integrates with Outlook, SharePoint, and other Microsoft 365 tools.

Question 48
Scenario:
An organization wants to store documents in a secure cloud service with version control and
real-time collaboration. Employees should also be able to access the documents from any
device.

Which Microsoft 365 service provides this?

  A) Microsoft SharePoint
 B) Microsoft OneDrive
 C) Microsoft Word
 D) Microsoft PowerPoint

Answer: B) Microsoft OneDrive

Explanation: Microsoft OneDrive allows document storage with real-time collaboration and
version control. It provides secure cloud storage that is accessible from any device.

Question 49

True/False:
Microsoft Teams is solely used for chat and messaging within Microsoft 365, and does not
provide video conferencing or file-sharing features.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft Teams supports chat, video conferencing, file sharing, and
collaboration within the platform, making it a central hub for teamwork in Microsoft 365.

Question 50

Scenario:
A company is seeking to track its projects and tasks while allowing employees to manage
their daily workload and deadlines. They want a tool that integrates with other Microsoft 365
applications.

Which service would best serve this purpose?

 A) Microsoft To-Do
 B) Microsoft PowerPoint
 C) Microsoft SharePoint
 D) Microsoft Excel

Answer: A) Microsoft To-Do

Explanation: Microsoft To-Do integrates with Microsoft 365 apps and allows employees to
manage tasks, track projects, and stay organized.

Question 51

True/False:
Microsoft OneDrive is best suited for collaborative project management and team-based
communications.

 A) True
  B) False

Answer: B) False
Explanation: OneDrive is primarily a cloud storage solution. For collaborative project
management and communication, Microsoft Teams is the more appropriate tool.

Question 52

Scenario:
A company wants to provide access to the full suite of Microsoft Office apps on any device,
without installing them locally. The company also needs to enable remote collaboration and
editing.

Which Microsoft 365 service provides this capability?

 A) Microsoft Office 365 Web Apps

 B) Microsoft OneDrive
 C) Microsoft PowerApps
 D) Microsoft Teams

Answer: A) Microsoft Office 365 Web Apps

Explanation: Office 365 Web Apps allow users to access and work on Word, Excel,
PowerPoint, and other Office apps directly from a web browser without installing them
locally.

Question 53

Scenario:
A company needs a cloud service that integrates with their existing Microsoft tools and
enables employees to work on projects, hold video meetings, and collaborate on documents,
all in a single platform.

Which Microsoft 365 service should the company use?

 A) Microsoft Teams
 B) Microsoft Word
 C) Microsoft OneDrive
 D) Microsoft Excel

Answer: A) Microsoft Teams

Explanation: Microsoft Teams is the central hub for collaboration within Microsoft 365,
integrating with Office apps to allow project management, video meetings, and document
collaboration.

Question 54
True/False:
Microsoft OneDrive is a cloud service used for creating and editing documents, but it does not
allow for file storage or sharing.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft OneDrive is a cloud storage service that allows users to store, access,
and share files across devices, in addition to creating and editing documents.

Question 55

Scenario:
A company needs to create and manage workflows across various departments, ensuring that
tasks are completed in a timely and organized manner. The company wants to use a Microsoft
service for workflow automation.

Which service should the company use?

 A) Microsoft Power Automate

 B) Microsoft Teams
 C) Microsoft Word
 D) Microsoft Excel

Answer: A) Microsoft Power Automate

Explanation: Microsoft Power Automate allows businesses to automate workflows, ensuring
that tasks are completed efficiently across departments.

Question 56

Scenario:
An organization is looking for a secure way to manage its employees' devices, ensuring that
they are compliant with company security policies.

Which Microsoft 365 service should the company use?

 A) Microsoft Intune
 B) Microsoft OneDrive
 C) Microsoft Teams
 D) Microsoft Power Automate

Answer: A) Microsoft Intune

Explanation: Microsoft Intune is a mobile device management service that helps secure
devices and enforce company policies, ensuring compliance.
3. Security, Compliance, Privacy, and Trust in Microsoft 365 (25–30%)
(Questions 101–150)

Question 101
Scenario:
A company is worried about the potential risk of unauthorized access to sensitive data stored
in Microsoft 365. They want to implement a solution that requires users to authenticate using
multiple factors before accessing critical data.

Which Microsoft 365 feature will help address this concern?

 A) Microsoft Defender
 B) Multi-Factor Authentication (MFA)
 C) Microsoft Sentinel
 D) Data Loss Prevention (DLP)

Answer: B) Multi-Factor Authentication (MFA)

Explanation: MFA enhances security by requiring users to provide two or more verification
factors (e.g., a password and a phone code) before they can access data, helping to prevent
unauthorized access.

Question 102
True/False:
The Data Loss Prevention (DLP) policy in Microsoft 365 helps prevent the sharing of
sensitive information by monitoring and controlling the movement of data.

 A) True
 B) False

Answer: A) True
Explanation: DLP policies in Microsoft 365 help prevent the accidental sharing of sensitive
information by detecting and blocking the transfer of data that meets certain criteria, such as
credit card numbers or personal identifiers.

Question 103
Scenario:
A company needs a solution to protect emails that contain sensitive customer information.
They want to ensure that these emails cannot be forwarded, printed, or copied by
unauthorized users.

Which feature of Microsoft 365 will help with this?

 A) Information Rights Management (IRM)

 B) Data Loss Prevention (DLP)
 C) Advanced Threat Protection (ATP)
 D) Microsoft Defender for Office 365

Answer: A) Information Rights Management (IRM)

Explanation: IRM in Microsoft 365 allows organizations to set policies that control how
emails containing sensitive data can be accessed and used, such as preventing forwarding,
printing, or copying.

Question 104

True/False:
Microsoft 365 provides automatic encryption of emails, documents, and files to protect
sensitive data both at rest and in transit.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 automatically encrypts emails, documents, and files both at rest
and in transit, ensuring that sensitive information is always protected.

Question 105

Scenario:
An organization wants to ensure that users are compliant with the company's data security
policies while accessing Microsoft 365 services. They want to define specific rules based on
the user’s location, device health, and other contextual factors.

Which service in Microsoft 365 will help the company enforce these rules?

 A) Microsoft Defender for Endpoint

 B) Conditional Access
 C) Microsoft Endpoint Manager
 D) Information Protection

Answer: B) Conditional Access

Explanation: Conditional Access in Microsoft 365 allows administrators to create policies
that enforce specific rules based on factors such as the user's location, device health, and risk
level, ensuring that security requirements are met before granting access.

Question 106
True/False:
Microsoft Information Protection helps organizations classify, label, and protect data based on
its sensitivity, ensuring that only authorized users can access it.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft Information Protection helps organizations classify and label data
based on its sensitivity and apply protection such as encryption and access restrictions to
ensure only authorized users can access sensitive information.

Question 107

Scenario:
A company is concerned about the risk of phishing attacks targeting its employees. They want
to set up a system that can detect malicious links and attachments in emails before they reach
users' inboxes.

Which Microsoft 365 solution should the company use?

 A) Microsoft Defender for Office 365

 B) Microsoft Defender for Endpoint
 C) Microsoft Sentinel
 D) Microsoft Intune

Answer: A) Microsoft Defender for Office 365

Explanation: Microsoft Defender for Office 365 provides protection against phishing attacks
by detecting malicious links and attachments in emails before they reach users' inboxes.

Question 108
Scenario:
A company is planning to implement a solution for securely sharing files externally, but they
want to ensure that the files can only be accessed by authorized recipients and for a limited
time.

Which Microsoft 365 feature would be appropriate for this scenario?

 A) Microsoft Information Protection

 B) Microsoft OneDrive File Sharing
 C) Azure Rights Management
 D) SharePoint External Sharing
Answer: C) Azure Rights Management
Explanation: Azure Rights Management allows users to securely share files externally with
specific access permissions and expiration dates, ensuring that only authorized recipients can
access the files for a limited time.

Question 109
True/False:
Compliance Manager in Microsoft 365 provides tools to help organizations assess and
manage their compliance with various regulations and standards, such as GDPR.

 A) True
 B) False

Answer: A) True
Explanation: Compliance Manager helps organizations track and manage their compliance
with various regulatory requirements, providing assessment tools and action plans to ensure
ongoing compliance.

Question 110
Scenario:
A company needs to monitor and control the use of sensitive information in its email
communications. The company wants to automatically apply labels to emails that contain
sensitive information such as financial data.

Which Microsoft 365 service will allow the company to do this?

 A) Microsoft Defender for Office 365

 B) Microsoft Information Protection
 C) Microsoft SharePoint
 D) Microsoft Power Automate

Answer: B) Microsoft Information Protection

Explanation: Microsoft Information Protection allows organizations to automatically apply
labels to emails containing sensitive information, such as financial data, helping to manage
and protect such information effectively.

Question 111
Scenario:
A company wants to identify and mitigate insider threats by analysing user behaviour and
activities within Microsoft 365. The company wants to track risky behaviours such as
accessing sensitive data without proper authorization.

Which Microsoft 365 feature should the company use to accomplish this?

 A) Microsoft Defender for Identity

 B) Microsoft Sentinel
 C) Insider Risk Management
  D) Microsoft Endpoint Manager

Answer: C) Insider Risk Management

Explanation: Insider Risk Management in Microsoft 365 allows organizations to track and
analyze user behavior to detect risky activities such as unauthorized access to sensitive data,
helping to prevent insider threats.

Question 112

True/False:
Microsoft 365's Advanced Threat Protection (ATP) helps prevent phishing, malware, and
other malicious attacks by scanning emails, links, and attachments in real-time.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Advanced Threat Protection (ATP) scans emails, links, and
attachments in real-time to prevent phishing, malware, and other types of malicious attacks.

Question 113

Scenario:
A company needs a solution that will help them monitor and respond to security incidents
across their Microsoft 365 environment, providing actionable alerts and recommendations.

Which service should the company use?

 A) Microsoft Sentinel
 B) Microsoft Defender for Office 365
 C) Microsoft Defender for Endpoint
 D) Microsoft Teams Security Center

Answer: A) Microsoft Sentinel

Explanation: Microsoft Sentinel is a cloud-native SIEM (Security Information and Event
Management) service that helps organizations monitor, detect, and respond to security
incidents across their environment with actionable insights.

Question 114
True/False:
In Microsoft 365, data retention policies help organizations manage the lifecycle of their data
by specifying how long information should be retained and when it should be deleted.

 A) True
 B) False
Answer: A) True
Explanation: Data retention policies in Microsoft 365 help organizations manage data by
specifying how long information should be retained before being deleted, ensuring
compliance with legal and regulatory requirements.

Question 115
Scenario:
A company wants to ensure that no one within the organization can view or download
sensitive data unless they have explicit permissions to do so. They also want to prevent data
from being shared outside the organization.

Which feature should the company implement?

 A) Microsoft Information Protection

 B) Microsoft Defender for Identity
 C) Microsoft SharePoint Permissions
 D) Data Loss Prevention (DLP)

Answer: A) Microsoft Information Protection

Explanation: Microsoft Information Protection allows organizations to classify and protect
data based on its sensitivity, preventing unauthorized access and sharing of sensitive
information.

Question 116

Scenario:
A financial services company wants to ensure compliance with data protection laws such as
GDPR while handling customer data. They need a way to monitor and audit access to
sensitive data within Microsoft 365.

Which Microsoft 365 tool will help the company meet these needs?

 A) Microsoft Compliance Center

 B) Microsoft Defender for Endpoint
 C) Microsoft Intune
 D) Microsoft Teams

Answer: A) Microsoft Compliance Center

Explanation: The Microsoft Compliance Center helps organizations manage their
compliance posture by providing tools for monitoring and auditing data access, ensuring
compliance with regulations like GDPR.

Question 117

True/False:
Microsoft 365 offers built-in tools for automating the detection of security threats, but the
company still needs to manually monitor for any unusual activities in their environment.
  A) True
 B) False

Answer: B) False
Explanation: Microsoft 365 includes automated tools for detecting security threats, such as
Microsoft Defender, which continuously monitors activities and triggers alerts for unusual
behavior or potential security risks.

Question 118

Scenario:
A company is working with multiple external vendors and needs a way to ensure that
sensitive company data shared with them is protected. They want to establish a mechanism
where the vendors can access the data securely for a limited period of time.

Which Microsoft 365 solution should they implement?

 A) Microsoft OneDrive for Business

 B) Microsoft Information Protection
 C) Microsoft Azure Active Directory
 D) Microsoft Teams

Answer: B) Microsoft Information Protection

Explanation: Microsoft Information Protection allows organizations to securely share
sensitive data with external parties while setting access permissions, expiration dates, and
other controls to ensure secure access.

Question 119

True/False:
Azure Active Directory (Azure AD) conditional access can be used to enforce security
policies based on user location, device status, and risk level.

 A) True
 B) False

Answer: A) True
Explanation: Azure AD Conditional Access provides a flexible way to enforce security
policies based on factors such as user location, device health, and the risk level of a sign-in
attempt, helping to secure access to Microsoft 365 services.

Question 120
Scenario:
A company has an employee who regularly works remotely from different locations. They
want to ensure that the employee can only access corporate data if their device meets specific
security requirements (e.g., updated antivirus software, no jailbroken devices).

Which Microsoft 365 feature should they use?

  A) Microsoft Intune
 B) Microsoft Defender for Endpoint
 C) Microsoft Endpoint Manager
 D) Microsoft OneDrive

Answer: A) Microsoft Intune

Explanation: Microsoft Intune helps organizations manage devices, enforce security policies,
and ensure that only compliant devices can access corporate data. It ensures that devices meet
required security standards.

Question 121
True/False:
Microsoft 365 provides a built-in feature to detect and protect against zero-day threats that
target vulnerabilities in the system.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 includes various security features, such as Microsoft Defender
for Office 365, that offer protection against zero-day attacks by detecting and blocking threats
in real-time.

Question 122
Scenario:
A government organization needs to store certain types of sensitive data that are subject to
strict regulations. The data must be encrypted both in transit and at rest, and the organization
wants to enforce strict retention policies.

Which Microsoft 365 solution can help the organization meet these requirements?

 A) Microsoft OneDrive for Business

 B) Microsoft Azure Information Protection
 C) Microsoft Power Automate
 D) Microsoft Teams

Answer: B) Microsoft Azure Information Protection

Explanation: Azure Information Protection allows organizations to classify, label, and
protect sensitive data based on its sensitivity, ensuring that it is encrypted and retained in
compliance with regulations.

Question 123
True/False:
Microsoft Defender for Endpoint provides security for only corporate devices, such as laptops
and desktops, and does not include mobile device protection.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft Defender for Endpoint extends its protection to both corporate and
personal devices, including mobile devices, to ensure comprehensive security across all
endpoints within an organization.

Question 124
Scenario:
A company wants to ensure that any files containing customer information are automatically
encrypted when uploaded to the cloud. They also want to ensure that only authorized users
can access these files.

Which Microsoft 365 feature would help the company implement this security measure?

 A) Microsoft OneDrive for Business

 B) Microsoft SharePoint
 C) Microsoft Information Protection
 D) Microsoft Defender for Office 365

Answer: C) Microsoft Information Protection

Explanation: Microsoft Information Protection allows companies to automatically apply
encryption to sensitive files and control who has access to those files, ensuring secure sharing
and storage.

Question 125

True/False:
Microsoft 365's Compliance Center offers tools that allow organizations to automate the
process of monitoring and enforcing compliance across their environment.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft Compliance Center provides automated tools for organizations to
track, assess, and manage compliance with regulatory requirements, ensuring data protection
and risk management.
Question 126

Scenario:
A healthcare provider wants to ensure that patient data is only accessible to authorized
individuals. They need a solution that can enforce data access policies and track who accessed
the data, and when.

Which Microsoft 365 service should the company use?

 A) Microsoft Defender for Identity

 B) Microsoft Azure AD Conditional Access
 C) Microsoft Compliance Manager
 D) Microsoft Information Protection

Answer: B) Microsoft Azure AD Conditional Access

Explanation: Microsoft Azure AD Conditional Access allows organizations to create policies
that enforce access controls based on user identity and device health, ensuring that only
authorized individuals can access sensitive data.

Question 127

True/False:
Microsoft 365 provides a centralized dashboard for monitoring and responding to security
incidents across the entire environment.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 provides centralized security dashboards, such as Microsoft
Sentinel and Microsoft Defender, to monitor security incidents and respond effectively across
the environment.

Question 128

Scenario:
A company needs to ensure that its email communications are secure and comply with
industry standards for data protection. They want to prevent unauthorized users from
accessing email content.

Which Microsoft 365 feature should the company use?

 A) Microsoft Defender for Office 365

 B) Microsoft Information Protection
 C) Microsoft Teams Compliance
 D) Microsoft Outlook Web App

Answer: B) Microsoft Information Protection

Explanation: Microsoft Information Protection helps secure email communications by
applying data protection policies, such as encryption and access controls, to ensure
compliance with industry regulations.

Question 129

True/False:
Microsoft 365’s Advanced Threat Protection (ATP) includes capabilities for detecting and
blocking ransomware, phishing, and other advanced threats.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Advanced Threat Protection (ATP) includes proactive protection
features that detect and block threats like ransomware, phishing, and other sophisticated
attacks before they can impact the organization.

Question 130

Scenario:
A company is concerned about the impact of an employee's compromised login credentials.
They want to implement a feature that will automatically sign out the employee from all
devices if their account shows suspicious activity.

Which Microsoft 365 feature should the company use?

 A) Conditional Access
 B) Microsoft Defender for Identity
 C) Identity Protection
 D) Microsoft Intune

Answer: C) Identity Protection

Explanation: Microsoft Identity Protection uses machine learning to detect suspicious
activity and can automatically take action, such as signing the user out of all devices, if an
account is compromised.

Question 131

True/False:
In Microsoft 365, the built-in Compliance Manager can be used to manage compliance with
various global standards, but it cannot generate audit logs or reports.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft Compliance Manager helps organizations manage their compliance
requirements by providing a risk-based score, as well as generating audit logs and reports to
track the progress of compliance efforts.
Question 132

Scenario:
A company needs to ensure that only users with multi-factor authentication (MFA) enabled
can access their Microsoft 365 applications from outside the corporate network. The company
is using Microsoft Azure AD.

Which feature should they implement?

 A) Conditional Access
 B) Microsoft Defender for Identity
 C) Microsoft Intune
 D) Microsoft Information Protection

Answer: A) Conditional Access

Explanation: Azure AD Conditional Access allows the company to define access policies
that require users to have multi-factor authentication (MFA) enabled when accessing
applications from outside the corporate network, improving security.

Question 133

True/False:
Microsoft 365's compliance features only apply to email and document data and do not cover
collaboration platforms like Teams or SharePoint.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft 365’s compliance features extend across all services, including
email, document data, and collaboration platforms like Teams and SharePoint, ensuring
consistent data protection and regulatory compliance throughout the environment.

Question 134

Scenario:
A company is setting up Microsoft Teams for the first time. They want to ensure that sensitive
data shared in Teams is encrypted and only accessible by authorized personnel. The company
has a policy to prevent external sharing of data.

Which Microsoft 365 feature will help the company enforce this policy?

 A) Microsoft Defender for Identity

 B) Microsoft Teams Compliance
 C) Microsoft Information Protection
 D) Microsoft Intune
Answer: C) Microsoft Information Protection
Explanation: Microsoft Information Protection allows organizations to classify, label, and
protect sensitive data in Microsoft Teams, ensuring encryption and enforcing sharing
restrictions in accordance with organizational policies.

Question 135
True/False:
The Microsoft 365 Security and Compliance Center is a central location for managing
security and compliance across all Microsoft 365 services, including protection against
malware and monitoring user activity.

 A) True
 B) False

Answer: A) True
Explanation: The Microsoft 365 Security and Compliance Center is a centralized dashboard
that provides tools for managing security and compliance across all Microsoft 365 services,
including malware protection and user activity monitoring.

Question 136
Scenario:
A company wants to ensure that only users with the proper permissions can access certain
sensitive documents. They also need to be able to track who accesses these documents and
when.

Which Microsoft 365 solution should they use?

 A) Microsoft OneDrive for Business

 B) Microsoft SharePoint
 C) Microsoft Information Protection
 D) Microsoft Defender for Office 365

Answer: C) Microsoft Information Protection

Explanation: Microsoft Information Protection allows organizations to classify, label, and
protect sensitive documents, ensuring only authorized users can access them and providing
audit trails for tracking document access.

Question 137

True/False:
Data Loss Prevention (DLP) policies in Microsoft 365 can prevent users from sending
sensitive information outside the organization, but it cannot prevent internal users from
sharing sensitive data with other internal users.

 A) True
 B) False

Answer: B) False
Explanation: Data Loss Prevention (DLP) policies in Microsoft 365 can prevent both
external and internal sharing of sensitive information, ensuring that even internal users cannot
share protected data without the proper authorization.

Question 138
Scenario:
A company needs to store data in Microsoft 365 while ensuring it complies with industry
regulations for data residency. They want the data to be stored only in certain geographic
regions.

Which Microsoft 365 feature can help the company ensure compliance with data residency
regulations?

 A) Microsoft Azure Information Protection

 B) Microsoft Teams
 C) Microsoft Data Residency
 D) Microsoft Compliance Manager

Answer: C) Microsoft Data Residency

Explanation: Microsoft Data Residency ensures that data is stored in specific geographic
regions as required by regulatory and compliance standards, allowing organizations to
manage data residency and meet industry regulations.

Question 139

True/False:
Microsoft 365’s Advanced Threat Protection (ATP) suite includes real-time protection against
phishing attacks, but it cannot protect against malware.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft 365’s Advanced Threat Protection (ATP) suite provides
comprehensive protection, including real-time protection against both phishing attacks and
malware, helping to safeguard the environment from various threats.

Question 140

Scenario:
A company wants to prevent accidental sharing of sensitive documents through email, but
they want to allow users to share non-sensitive files freely. The company is using Microsoft
365.

Which Microsoft 365 feature should the company use to enforce this policy?

 A) Microsoft Defender for Identity

  B) Microsoft Data Loss Prevention (DLP)
 C) Microsoft Teams
 D) Microsoft OneDrive for Business

Answer: B) Microsoft Data Loss Prevention (DLP)

Explanation: Microsoft Data Loss Prevention (DLP) policies allow organizations to prevent
the sharing of sensitive documents via email while permitting the sharing of non-sensitive
files, ensuring data protection and compliance with organizational policies.

Question 141
True/False:
Azure AD Identity Protection can automatically enforce security measures, such as requiring
multi-factor authentication, when suspicious user activity is detected.

 A) True
 B) False

Answer: A) True
Explanation: Azure AD Identity Protection can automatically enforce security measures like
multi-factor authentication when it detects suspicious activity, ensuring proactive security for
user accounts.

Question 142
Scenario:
A company has a hybrid environment with both on-premises and cloud-based resources. They
want to ensure that users can only access sensitive data if their device is compliant with
security standards. They are using Microsoft 365.

Which Microsoft 365 tool should they use to manage device compliance?

 A) Microsoft Defender for Endpoint

 B) Microsoft Intune
 C) Microsoft Azure AD Conditional Access
 D) Microsoft SharePoint

Answer: B) Microsoft Intune

Explanation: Microsoft Intune helps manage and enforce device compliance policies,
ensuring that only compliant devices can access sensitive data in the company’s Microsoft
365 environment.

Question 143

True/False:
Microsoft 365 offers built-in tools to help monitor and investigate user activities for
compliance purposes, including detailed activity logs and reports.

 A) True
  B) False

Answer: A) True
Explanation: Microsoft 365 includes monitoring and investigation tools, such as audit logs
and activity reports, to help organizations track user activities and ensure compliance with
internal policies and regulations.

Question 144

Scenario:
A company needs to ensure that all company emails are scanned for sensitive information
before being sent outside the organization. They also need to be able to apply automatic
actions, such as blocking or encrypting messages that contain sensitive data.

Which Microsoft 365 solution can help the company achieve this?

 A) Microsoft Defender for Office 365

 B) Microsoft Information Protection
 C) Microsoft DLP (Data Loss Prevention)
 D) Microsoft Teams

Answer: C) Microsoft DLP (Data Loss Prevention)

Explanation: Microsoft DLP (Data Loss Prevention) policies allow organizations to
automatically scan emails for sensitive information and take predefined actions like blocking,
encrypting, or notifying users if sensitive data is detected.

Question 145

True/False:
Microsoft 365 provides encryption for data at rest and in transit, ensuring that all sensitive
data is protected both when stored and when transferred across the network.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 uses encryption to protect sensitive data both at rest (when
stored) and in transit (when transferred over the network), ensuring comprehensive protection
for all types of data.

Question 146

True/False:
Microsoft 365 pricing plans are available as subscription-based models only, and there are no
options for one-time purchases.

 A) True
  B) False

Answer: A) True
Explanation: Microsoft 365 offers subscription-based pricing models, where users pay a
recurring fee. One-time purchases are not available for Microsoft 365 subscriptions.

Question 147

Scenario:
A small business is considering purchasing Microsoft 365 for their organization. They need
basic productivity tools such as Word, Excel, and PowerPoint for 5 employees. They also
want to store files and share them within the organization.

Which Microsoft 365 plan is most suitable for this scenario?

 A) Microsoft 365 Business Basic

 B) Microsoft 365 Business Standard
 C) Microsoft 365 Enterprise E3
 D) Microsoft 365 Education

Answer: B) Microsoft 365 Business Standard

Explanation: Microsoft 365 Business Standard provides the necessary Office apps (Word,
Excel, PowerPoint), along with cloud storage and collaboration tools. It is designed for small
businesses and would be suitable for this scenario.

Question 148

True/False:
Microsoft 365 Education plans provide the same set of features as Microsoft 365 Business
plans, but they are specifically designed for educational institutions and are priced differently.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Education plans are tailored for schools and educators, offering
similar features to Microsoft 365 Business plans but with special pricing for educational
institutions.

Question 149

Scenario:
A company has purchased Microsoft 365 Enterprise E3 licenses for its employees. They now
want to add additional features such as Advanced Threat Protection and better security for
email and data.
Which license upgrade should the company purchase?

 A) Microsoft 365 Business Premium

 B) Microsoft 365 Enterprise E5
 C) Microsoft 365 Education E3
 D) Microsoft 365 Business Standard

Answer: B) Microsoft 365 Enterprise E5

Explanation: Microsoft 365 Enterprise E5 includes advanced features such as Advanced
Threat Protection, enhanced security for email, and additional compliance and analytics
features, making it a suitable upgrade for organizations requiring these capabilities.

Question 150

True/False:
The Microsoft 365 Business Premium plan includes advanced security and device
management features such as Microsoft Defender for Endpoint and Microsoft Intune.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Business Premium includes advanced security features, such as
Microsoft Defender for Endpoint and Microsoft Intune, to help organizations manage and
secure their devices and data.

Question 151

Scenario:
A company wants to assign licenses to their users based on their roles. They want to automate
the process of assigning licenses to new employees and track license usage.

Which Microsoft 365 feature should they use?

 A) Microsoft 365 Admin Center

 B) Microsoft Azure Active Directory
 C) Microsoft Power Automate
 D) Microsoft Endpoint Manager

Answer: B) Microsoft Azure Active Directory

Explanation: Microsoft Azure Active Directory can be used to automate license assignment
for users based on their roles and track license usage efficiently.

Question 152
True/False:
The Microsoft 365 Admin Center provides access to all billing and subscription management
tools, but it cannot manage user licenses or create new users.

 A) True
 B) False

Answer: B) False
Explanation: The Microsoft 365 Admin Center allows administrators to manage user
licenses, create new users, and handle billing and subscription management all in one place.

Question 153

Scenario:
A company wants to monitor the usage of Microsoft 365 apps and services to optimize their
subscription costs. They are particularly interested in tracking which users are actively using
the tools and which licenses they have.

Which tool should they use to gather this information?

 A) Microsoft 365 Usage Analytics

 B) Microsoft Power BI
 C) Microsoft Compliance Manager
 D) Microsoft Endpoint Manager

Answer: A) Microsoft 365 Usage Analytics

Explanation: Microsoft 365 Usage Analytics provides insights into app and service usage,
helping organizations track user activity and optimize licensing costs based on actual usage
patterns.

Question 154

True/False:
Microsoft 365 provides a 30-day free trial for all of its plans, including Microsoft 365
Enterprise and Business subscriptions.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 offers a 30-day free trial for various plans, allowing potential
customers to explore the features and functionalities of the plans before committing to a
subscription.

Question 155
Scenario:
A company has several remote employees and needs a solution to help them manage their
subscriptions and licenses. They are looking for a way to easily assign, remove, and track
licenses for Microsoft 365.

Which Microsoft 365 solution would provide the necessary tools for license management?

 A) Microsoft PowerShell
 B) Microsoft Endpoint Manager
 C) Microsoft 365 Admin Center
 D) Microsoft Teams

Answer: C) Microsoft 365 Admin Center

Explanation: The Microsoft 365 Admin Center provides a user-friendly interface for
managing licenses, including assigning, removing, and tracking subscriptions for users within
the organization.

Question 156

True/False:
Microsoft 365 allows organizations to assign licenses for only the specific apps and services
they require, rather than requiring the purchase of a complete package.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 offers flexible license management, allowing organizations to
assign licenses for specific apps and services rather than being required to purchase complete
packages.

Question 157

Scenario:
A company needs to contact Microsoft support regarding a technical issue with their
Microsoft 365 services. They have an Enterprise E3 subscription.

Which support option is available to them as part of their subscription?

 A) 24/7 phone support

 B) Basic email support only
 C) Community-based support
 D) No support available

Answer: A) 24/7 phone support

Explanation: Microsoft 365 Enterprise E3 subscribers have access to 24/7 phone support as
part of their subscription, ensuring assistance with any technical issues.
Question 158

True/False:
Microsoft 365 subscription costs are fixed and do not change during the course of the year,
regardless of the number of users or usage.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft 365 subscription costs can vary depending on factors such as the
number of users, service usage, and any additional features added to the plan.

Question 159

Scenario:
A company is considering using Microsoft 365 for their collaboration needs but is unsure
about the cost for 100 users. They want a plan that includes Office apps, cloud storage, and
collaboration tools, but they are concerned about the cost.

Which plan would be most cost-effective for the company?

 A) Microsoft 365 Business Basic

 B) Microsoft 365 Business Standard
 C) Microsoft 365 Enterprise E3
 D) Microsoft 365 Enterprise E5

Answer: B) Microsoft 365 Business Standard

Explanation: Microsoft 365 Business Standard offers Office apps, cloud storage, and
collaboration tools like Teams, making it a cost-effective choice for small to medium-sized
businesses that require these features.

Question 160

True/False:
Microsoft 365 Enterprise E5 is the most feature-rich and expensive Microsoft 365 plan,
offering all available features including advanced security, compliance, and analytics tools.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Enterprise E5 is the highest-tier plan, offering the full range of
features, including advanced security, compliance, and analytics tools, making it the most
comprehensive and expensive plan available.
Question 161

Scenario:
A medium-sized company is planning to upgrade from Microsoft 365 Business Basic to
Microsoft 365 Business Premium to get advanced security features. The company currently
uses Windows 10 devices, and they require additional protection for their endpoints.

What feature included in Microsoft 365 Business Premium is most suitable for securing their
Windows 10 devices?

 A) Microsoft Defender for Office 365

 B) Microsoft Intune
 C) Microsoft Cloud App Security
 D) Microsoft Teams Security

Answer: B) Microsoft Intune

Explanation: Microsoft Intune is part of Microsoft 365 Business Premium and is specifically
designed to manage and secure devices, including Windows 10, ensuring that endpoint
protection and device management needs are met.

Question 162
True/False:
Organizations with Microsoft 365 Enterprise E3 or E5 subscriptions can use the Microsoft
365 Admin Center to monitor user activity, but the data retention period is limited to 30 days.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft 365 Enterprise E3 and E5 subscriptions allow for extended data
retention periods, with the retention period varying based on the organization's data retention
policy. Activity monitoring can be configured and retained for a longer period, especially with
advanced compliance features in E5.

Question 163
Scenario:
A company is considering whether to purchase Microsoft 365 Business Standard or Microsoft
365 Business Premium for 50 employees. The company needs to use Microsoft Teams for
collaboration, and it also needs to ensure secure device management and data protection.

Which plan should the company choose?

 A) Microsoft 365 Business Standard

 B) Microsoft 365 Business Premium
 C) Microsoft 365 Enterprise E3
 D) Microsoft 365 Enterprise E5

Answer: B) Microsoft 365 Business Premium

Explanation: Microsoft 365 Business Premium offers Microsoft Teams, secure device
management, and data protection features, including Microsoft Intune and Defender for
Endpoint, making it the best fit for the company's needs.

Question 164

True/False:
Microsoft 365 Enterprise E3 includes advanced security tools such as Microsoft Defender for
Endpoint and Microsoft Defender for Office 365.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft 365 Enterprise E3 does not include advanced security tools such as
Microsoft Defender for Endpoint or Defender for Office 365. These tools are part of the
Microsoft 365 Enterprise E5 plan.

Question 165

Scenario:
An organization has a mix of on-premises and cloud-based applications. They want to
integrate their on-premises Active Directory with Azure AD to enable hybrid identity
management. The organization is also looking to ensure that users are compliant with
organizational policies.

Which Microsoft service would best help achieve these goals?

 A) Azure Active Directory

 B) Microsoft Power BI
 C) Microsoft Intune
 D) Microsoft Defender for Identity

Answer: A) Azure Active Directory

Explanation: Azure Active Directory provides the necessary tools for hybrid identity
management, integrating on-premises Active Directory with Azure AD. It also supports
policy enforcement and user compliance.

Question 166

True/False:
Microsoft 365 offers a single, uniform price for all of its subscription plans, regardless of the
region or country in which they are purchased.

 A) True
 B) False
Answer: B) False
Explanation: Microsoft 365 subscription prices vary by region and country due to factors like
taxes, local economic conditions, and pricing policies.

Question 167

Scenario:
A company needs a flexible solution to manage its employees' access to Microsoft 365 apps.
The company wants to implement conditional access policies to restrict access to sensitive
data based on the user's location, device compliance, and other factors.

Which Microsoft service should the company use to implement these policies?

 A) Azure Active Directory Conditional Access

 B) Microsoft Power Automate
 C) Microsoft Teams Admin Center
 D) Microsoft Defender for Office 365

Answer: A) Azure Active Directory Conditional Access

Explanation: Azure Active Directory Conditional Access allows organizations to implement
policies that restrict access to resources based on conditions such as location, device
compliance, and user identity.

Question 168
True/False:
Microsoft 365 offers 24/7 phone support to all customers with a Microsoft 365 subscription,
regardless of the plan they are subscribed to.

 A) True
 B) False

Answer: B) False
Explanation: 24/7 phone support is available for customers with Microsoft 365 Enterprise E3
or E5 subscriptions. For lower-tier plans, support options may be limited to email or
community-based support.

Question 169
Scenario:
A company needs to deploy Microsoft 365 apps to employees in remote locations but doesn't
want to manually configure each device. The company also wants to ensure that devices
remain compliant with their security policies.

Which Microsoft service can automate the deployment and management of devices across
remote locations?

 A) Microsoft Endpoint Manager

 B) Microsoft Teams
  C) Microsoft 365 Admin Center
 D) Microsoft Defender for Endpoint

Answer: A) Microsoft Endpoint Manager

Explanation: Microsoft Endpoint Manager allows organizations to automate the deployment
of Microsoft 365 apps and manage devices remotely, ensuring they are compliant with
security policies.

Question 170

True/False:
With Microsoft 365, organizations have access to a free version of Microsoft Teams that
includes collaboration tools but lacks advanced security and compliance features.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 offers a free version of Teams that includes collaboration tools
like chat, file sharing, and meetings, but it lacks the advanced security, compliance, and
administrative features available in paid plans.

Question 171

Scenario:
A company has been using Microsoft 365 Enterprise E3 for a few years and is considering
upgrading to Microsoft 365 Enterprise E5. The company wants to gain access to advanced
security and compliance tools such as Microsoft Defender for Identity and Microsoft
Defender for Endpoint.

Which upgrade path should the company take?

 A) Microsoft 365 Business Premium to Enterprise E5

 B) Microsoft 365 Enterprise E3 to Enterprise E5
 C) Microsoft 365 Enterprise E3 to Business Premium
 D) Microsoft 365 Enterprise E5 to Business Standard

Answer: B) Microsoft 365 Enterprise E3 to Enterprise E5

Explanation: Microsoft 365 Enterprise E5 includes the advanced security and compliance
tools the company needs, such as Microsoft Defender for Identity and Microsoft Defender for
Endpoint.

Question 172

True/False:
The Microsoft 365 Enterprise E5 plan includes unlimited cloud storage for all users.

 A) True
 B) False
Answer: B) False
Explanation: While Microsoft 365 Enterprise E5 offers a substantial amount of cloud storage
through OneDrive and SharePoint, there are limits to the storage capacity, and additional
storage may be required for certain use cases.

Question 173
Scenario:
A company has just started using Microsoft 365 and wants to ensure they can access all the
latest features and updates. They are particularly interested in Office app updates, security
patches, and new feature releases.

Which subscription plan would provide the company with the latest updates and features as
soon as they are available?

 A) Microsoft 365 Business Basic

 B) Microsoft 365 Enterprise E3
 C) Microsoft 365 Enterprise E5
 D) Microsoft 365 Business Premium

Answer: C) Microsoft 365 Enterprise E5

Explanation: Microsoft 365 Enterprise E5 ensures access to the latest features, security
patches, and updates, including early access to new features, making it the best choice for the
company's needs.

Question 174
True/False:
Microsoft 365 subscriptions automatically renew each year, and customers must manually
opt-out if they do not wish to continue their subscription.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 subscriptions are typically set to automatically renew. Customers
must opt-out before the renewal date if they do not want to continue the subscription.

Question 175
Scenario:
A large organization has 1,500 employees, and they are considering a Microsoft 365
subscription to manage collaboration tools, security, and compliance. They are primarily
focused on maximizing security and minimizing administrative overhead.

Which Microsoft 365 subscription plan would be most suitable for the organization?

 A) Microsoft 365 Business Premium

  B) Microsoft 365 Enterprise E3
 C) Microsoft 365 Enterprise E5
 D) Microsoft 365 Education A3

Answer: C) Microsoft 365 Enterprise E5

Explanation: Microsoft 365 Enterprise E5 provides the highest level of security, compliance
tools, and administrative control, making it the best option for large organizations requiring
advanced protection and compliance features.

Question 176
True/False:
Microsoft 365 Enterprise E3 includes all the features of Enterprise E5 except for advanced
security and compliance tools.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Enterprise E3 includes core productivity tools, email, and
collaboration features, but it lacks the advanced security and compliance features offered in
Enterprise E5, such as Microsoft Defender for Endpoint and Microsoft Information
Protection.

Question 177
Scenario:
A company wants to move to Microsoft 365 and is concerned about the cost of storing large
amounts of email data. They are considering Microsoft 365 Enterprise E3 and Microsoft 365
Enterprise E5 to meet their needs.

Which of the following best explains the difference in data storage options between the two
plans?

 A) Enterprise E3 has a 50GB mailbox size limit, whereas Enterprise E5 offers

unlimited mailbox storage.
 B) Enterprise E3 and Enterprise E5 offer the same mailbox storage limit.
 C) Enterprise E3 provides 1TB of storage per user, while Enterprise E5 offers
unlimited cloud storage.
 D) Enterprise E3 offers unlimited storage for email, while Enterprise E5 includes
additional features for compliance.

Answer: A) Enterprise E3 has a 50GB mailbox size limit, whereas Enterprise E5 offers
unlimited mailbox storage.
Explanation: Microsoft 365 Enterprise E3 has a 50GB mailbox size limit, while Enterprise
E5 provides unlimited storage through In-Place Archiving, which is an essential feature for
organizations with large email data.

Question 178
True/False:
Microsoft 365 Business Standard includes access to the full version of Microsoft Teams with
meeting and collaboration features.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Business Standard includes the full version of Microsoft Teams,
which includes meetings, file sharing, and collaboration features suitable for small to
medium-sized businesses.

Question 179

Scenario:
A company has employees working remotely and wants to implement a solution to protect
company data on employees' devices. They plan to use Microsoft 365 Enterprise E5 to ensure
device management and data protection.

Which feature in Microsoft 365 Enterprise E5 would best help the company manage and
secure employee devices?

 A) Microsoft Defender for Endpoint

 B) Microsoft 365 Business Premium
 C) Microsoft Intune
 D) Microsoft Teams

Answer: C) Microsoft Intune

Explanation: Microsoft Intune is a mobile device management (MDM) and mobile
application management (MAM) service that is part of Microsoft 365 Enterprise E5. It helps
secure devices and data across a range of devices, making it suitable for managing remote
devices.

Question 180
True/False:
A company can switch from Microsoft 365 Enterprise E5 to Microsoft 365 Business Premium
if it has fewer than 300 users.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Business Premium is designed for small to medium-sized
businesses with up to 300 users, and companies can downgrade from Enterprise E5 to
Business Premium if they meet this user count limit.

Question 181
Scenario:
An organization with Microsoft 365 Enterprise E3 has experienced a breach of sensitive data.
They are considering upgrading to Enterprise E5 to access advanced compliance tools that can
help identify, monitor, and respond to compliance risks.

Which Enterprise E5 feature would help the company in this scenario?

 A) Microsoft Defender for Identity

 B) Microsoft Information Protection
 C) Microsoft 365 Defender
 D) Microsoft Cloud App Security

Answer: B) Microsoft Information Protection

Explanation: Microsoft Information Protection in Enterprise E5 helps organizations protect
sensitive data by providing labelling, encryption, and monitoring tools to help mitigate risks
and ensure compliance.

Question 182

True/False:
Microsoft 365 Enterprise E3 does not include data loss prevention (DLP) policies, but
Enterprise E5 includes DLP capabilities as part of its compliance features.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Enterprise E3 does not include the full set of DLP capabilities.
Enterprise E5 includes advanced compliance features such as DLP, Insider Risk Management,
and more.

Question 183

Scenario:
A small company is looking for a Microsoft 365 plan that includes Office apps, email hosting,
and file sharing but does not require enterprise-level security features. The company needs a
cost-effective solution with access to the latest versions of Office apps.

Which Microsoft 365 plan is most suitable for this company?

 A) Microsoft 365 Business Standard

 B) Microsoft 365 Business Premium
 C) Microsoft 365 Enterprise E3
 D) Microsoft 365 Enterprise E5

Answer: A) Microsoft 365 Business Standard

Explanation: Microsoft 365 Business Standard provides Office apps, email hosting
(Exchange), and file sharing through OneDrive and SharePoint. It is ideal for small businesses
that don't require advanced security features but still need professional productivity tools.
Question 184

True/False:
Microsoft 365 offers support for migrating from on-premises Exchange Server to Exchange
Online through the hybrid deployment option.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 supports hybrid deployment for Exchange, allowing
organizations to migrate from an on-premises Exchange Server to Exchange Online. This
approach allows for a seamless transition and co-existence between on-premises and cloud
mailboxes.

Question 185

Scenario:
An organization has a mixed environment where some users are on Office 365, and others are
using Microsoft 365. They need to implement a solution that enables secure file sharing and
collaboration between both sets of users while maintaining compliance.

Which Microsoft solution would best address this requirement?

 A) Microsoft Teams
 B) SharePoint Online
 C) Microsoft OneDrive for Business
 D) Microsoft Information Protection

Answer: B) SharePoint Online

Explanation: SharePoint Online provides secure file sharing and collaboration across
different environments, making it suitable for both Office 365 and Microsoft 365 users, with
compliance controls built-in.

Great! Here's the continuation of the Pricing, Licensing, and Support for Microsoft 365
section:

Question 186

Scenario:
A company is transitioning to Microsoft 365 and wants to minimize costs. They need the core
functionality of Office apps, along with email, file storage, and collaboration tools, but they
don't need advanced security features. They also want a plan that supports fewer than 300
users.

Which Microsoft 365 subscription plan would be most cost-effective for this company?

 A) Microsoft 365 Business Basic

 B) Microsoft 365 Business Standard
 C) Microsoft 365 Enterprise E3
 D) Microsoft 365 Enterprise E5

Answer: B) Microsoft 365 Business Standard

Explanation: Microsoft 365 Business Standard provides the core Office apps, email hosting,
and collaboration tools at a cost-effective price for organizations with fewer than 300 users. It
does not include the advanced security and compliance features of the Enterprise plans.

Question 187

True/False:
Microsoft 365 Business Premium includes Microsoft Intune, enabling mobile device
management for both Windows and non-Windows devices.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Business Premium includes Microsoft Intune, which allows for
mobile device management (MDM) and mobile application management (MAM) for both
Windows and non-Windows devices, enhancing the organization's ability to secure its
devices.

Question 188

Scenario:
An organization is considering Microsoft 365 Enterprise E3 to support its growing workforce.
They are evaluating the value of the security features included in this plan.

Which of the following security features is included with Microsoft 365 Enterprise E3?

 A) Microsoft Defender for Endpoint

 B) Advanced Threat Protection (ATP)
 C) Microsoft Information Protection
 D) Microsoft Sentinel

Answer: C) Microsoft Information Protection

Explanation: Microsoft 365 Enterprise E3 includes Microsoft Information Protection, which
helps organizations classify, label, and protect sensitive data. Advanced security features like
Microsoft Defender for Endpoint and ATP are included in the Enterprise E5 plan.

Question 189

True/False:
Microsoft 365 Enterprise E5 includes a more advanced version of Microsoft Defender for
Identity compared to Microsoft 365 Enterprise E3.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Enterprise E5 includes a more advanced version of Microsoft
Defender for Identity, which provides additional capabilities for detecting, investigating, and
responding to identity-based threats, compared to the version available in Enterprise E3.

Question 190

Scenario:
A business is considering upgrading from Microsoft 365 Business Standard to Microsoft 365
Enterprise E3 to gain access to additional compliance features. What is one major feature that
Microsoft 365 Enterprise E3 provides that is not available in Business Standard?

 A) Microsoft Teams
 B) Advanced Compliance Tools
 C) Outlook
 D) OneDrive for Business

Answer: B) Advanced Compliance Tools

Explanation: Microsoft 365 Enterprise E3 includes advanced compliance tools, such as data
loss prevention (DLP), eDiscovery, and retention policies, which are not available in
Microsoft 365 Business Standard.

Question 191
True/False:
Microsoft 365 Business Premium includes all the features of Microsoft 365 Business
Standard, plus additional security features such as Microsoft Intune and Azure Active
Directory Premium P1.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Business Premium includes all the features of Business Standard
and adds additional security capabilities such as mobile device management through
Microsoft Intune and identity management with Azure Active Directory Premium P1.

Question 192
Scenario:
A company is expanding and needs to provide employees with the latest version of Office
apps, including Word, Excel, PowerPoint, and Outlook. They want the flexibility to install the
Office apps on multiple devices and need access to cloud-based file storage.

Which Microsoft 365 plan would be most suitable for these requirements?

 A) Microsoft 365 Business Basic

 B) Microsoft 365 Business Standard
 C) Microsoft 365 Enterprise E3
 D) Microsoft 365 Education A1

Answer: B) Microsoft 365 Business Standard

Explanation: Microsoft 365 Business Standard provides the latest Office apps, cloud storage,
and collaboration tools, and allows installation on multiple devices. It is ideal for small to
medium-sized businesses.

Question 193
True/False:
Microsoft 365 provides a centralized portal for managing support tickets and accessing
various support options.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 offers a centralized portal for managing support tickets,
accessing resources, and utilizing various support options, including technical assistance and
troubleshooting guides.

Question 194
Scenario:
A company is considering Microsoft 365 Enterprise E5 because of the need for advanced
security features. One of their primary concerns is data protection and compliance with
industry regulations.

Which of the following features is included with Microsoft 365 Enterprise E5 to address these
concerns?

 A) Microsoft Defender for Office 365

 B) Microsoft Defender for Identity
 C) Advanced eDiscovery
 D) Office Apps for the Web
Answer: C) Advanced eDiscovery
Explanation: Advanced eDiscovery is a feature of Microsoft 365 Enterprise E5 that helps
organizations manage compliance, legal holds, and investigations by analysing and managing
large volumes of data to meet regulatory and legal requirements.

Question 195

True/False:
Microsoft 365 Enterprise E5 includes all the security and compliance features of Enterprise
E3, with additional advanced capabilities like Microsoft Defender for Identity and Microsoft
Sentinel.

 A) True
 B) False

Answer: A) True
Explanation: Microsoft 365 Enterprise E5 includes all the security and compliance features
of Enterprise E3, with additional advanced capabilities like Microsoft Defender for Identity
and Microsoft Sentinel, which enhance the organization’s ability to detect, investigate, and
respond to security threats.

Question 196

Scenario:
An organization needs to manage licenses for its employees and ensure that only authorized
users have access to certain Microsoft 365 services. They want to assign licenses based on job
roles and departments.

Which Microsoft 365 tool can help the organization achieve this?

 A) Microsoft Power Automate

 B) Microsoft Intune
 C) Microsoft 365 Admin Center
 D) Azure Active Directory

Answer: C) Microsoft 365 Admin Center

Explanation: The Microsoft 365 Admin Center provides administrators with a centralized
platform to manage licenses, assign them to users, and control access to Microsoft 365
services based on different roles and departments.

Question 197
True/False:
Organizations using Microsoft 365 Enterprise E5 are required to use Microsoft 365 Defender
to manage security across all devices.

 A) True
  B) False

Answer: B) False
Explanation: Microsoft 365 Defender is not required for all organizations using Enterprise
E5. While it provides comprehensive security management, organizations can choose to use
other security management tools that fit their needs.

Question 198
Scenario:
A company is considering switching from Microsoft 365 Enterprise E3 to Microsoft 365
Business Premium. The company has fewer than 300 employees and needs to implement
mobile device management (MDM) and enhance its security posture.

Which of the following Microsoft 365 Business Premium features is relevant for their needs?

 A) Exchange Online Protection

 B) Mobile Device Management with Intune
 C) Office 365 Advanced Threat Protection
 D) Microsoft Defender for Office 365

Answer: B) Mobile Device Management with Intune

Explanation: Microsoft 365 Business Premium includes Mobile Device Management
(MDM) through Microsoft Intune, which is important for securing and managing mobile
devices, especially for a company with remote workers or employees using personal devices
for work.

Question 199

True/False:
Microsoft 365 provides 24/7 support for all customers, regardless of the subscription plan.

 A) True
 B) False

Answer: B) False
Explanation: Microsoft 365 offers varying levels of support based on the subscription plan.
For example, Enterprise plans have 24/7 support, but lower-tier plans like Business Basic and
Business Standard may have limited support hours.

Question 200

Scenario:
A company is considering Microsoft 365 Business Basic to provide remote collaboration tools
and productivity apps to its employees. They are primarily concerned with cost-effectiveness
and ease of use.
Which feature is NOT included in Microsoft 365 Business Basic?

 A) Office Apps for the Web

 B) Microsoft Teams
 C) OneDrive for Business
 D) Desktop versions of Office Apps

Answer: D) Desktop versions of Office Apps

Explanation: Microsoft 365 Business Basic provides access to Office Apps for the Web but
does not include desktop versions of Office apps. Desktop apps are included in higher-tier
plans like Business Standard and Business Premium.