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Consignment Billing Chapter 2

The document outlines the steps for handling a shipment currently held by customs, including required fees for clearance and demurrage. It details the process for updating the shipment status to 'DELIVERED' and managing client complaints regarding non-receipt. Additionally, it specifies billing procedures for local dispute queries and insurance waivers related to the delivery issue.

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2K views1 page

Consignment Billing Chapter 2

The document outlines the steps for handling a shipment currently held by customs, including required fees for clearance and demurrage. It details the process for updating the shipment status to 'DELIVERED' and managing client complaints regarding non-receipt. Additionally, it specifies billing procedures for local dispute queries and insurance waivers related to the delivery issue.

Uploaded by

nmdp6xcmbh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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(This means the goods has reached your company sorting location in the client

country and ready for delivery)give about some time like 4 hours and update to

ACT 7 (DELIVERY BILLING)

This shipment is currently being held by customs and [insert fee here] insurgently
needed for its Clearance.(clearance fee is usually 10% of declared value, but you
can still bill whatever amount you like)

ONHOLD-2 REASON:

Customs clearance has been completed but an accumulated demurrage [insert fee here
(maximum of $500)]fees required for the goods to be released from customs
warehouse. Kindly Kindly make this payment for the goods to be collected as soon as
possible.ARRIVED billing update: kindly make the $500 delivery fee payment to your
destination........................................................................
..NOTE: The Head of Operations
is Vicki Greer Air Freight Operations--//IF YOU LIKE YOU CAN PROCEED FURTHER AFTER
ACT-7, WITH DELIVERED EMAIL ANDDELIVER TO WRONG ADDRESSAFTER DELIVERY TO WRONG
ADDRESS, YOU CAN USE INSURANCE FORMAT TO CONTINUE BILL ORANYTHING YOU
WISH.INSURANCE FORMAT IS NOT INCLUDED IN THIS CONSIGNMENT FORMAT.//----

ACT 8: Change the Status of the shipment to "DELIVERED" and notify the Client using
the DELIVERED EMAIL Do not forget to include the Delivery address.(This means the
goods is delivered, but the Client did not actually receive it and we should expect
a complain from the Client.)//AFTER ACT 8 IS COMPLETE wait for Client complain
before you proceed to

ACT9 (LOCAL DISPUTE BILLING)

ACT 9: After Client has notified you of not receiving package, Change the Status of
the shipment to "PENDING" and notify the Client using the PENDING EMAIL(This means
the Company is about to open investigation of the delivery, we will send her a
small bill to pay like $250, to enable us open a local delivery dispute
query)..after 4 hours of receiving payment//AFTER ACT 9 IS COMPLETE wait for at
least 4 hours before you proceed to

ACT10 (INSURANCE WAIVER BILLING-1

BILLING FORMATS-2:

Local delivery dispute query billing update:

kindly make the $250 dispute query fee payment to enable local partners begin
investigation into the delivery.

Insurance waiver fee-1 FOR QUERY billing update:

kindly make the $500 insurance waiver fee payment to begin the dispute
queryprocess..

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