PERSONAL PROFILE OBJECTIVE:
To have a successful career in the hospitality industry; with optimum use
of my skills, knowledge and experience towards the growth of the
organization; also, towards my own overall development.
WORK EXPERIENCE
1) Currently working in TAJ DEVI RATN RESORT &SPA, JAIPUR as
Housekeeping Supervisor (01/06/2023) to till now.
Name: - Ganpat Ram Yadav
Responsible for maintain all the laundry expenses.
Fathers Name: - Shree Co- coordinating with Engineering department about their
Rameshwar Lal Yadav routine maintenance of the department.
Ensuring high quality services, resulting in guest delight and optimum
E-mail Id:- resource utilization for maximum service quality.
[email protected] Schedules daily/weekly/monthly/quartly cleaning and
maintenance activities for the department and ensures
compliance.
Mobile No: Co- coordinating with Front Office department for all Daily/weekly/
monthly activity department.
8005847450 Immediate action towards guest complaints or request and follow
up to ensure guest satisfaction.
Carries out KRA’s effectively.
Permanent Address: -
Plans the monthly duty roster considering
Dhani Gadhi Pachali
occupancy/functions/leaves/offs/requests and forwards it to
Arniya, Sikar, Rajasthan
the Executive Housekeeper for approval.
Pin No.332603
Ensures quality guest experience, minimum guest complaints
Personal Information: - and effective records of feedback.
Ensures all areas/team members of the department have requisite
Date of Birth :18/12/1993 aids, tools, supplies and equipment to carry out operations
Sex : Male smoothly and effectively.
Nationality : Indian Provides courteous, personalized and friendly service
Marital Status: Married that exceeded guest expectations.
Ensure the linen and uniform, guest laundry ready on priority.
Languages Known: In the event of a complaint, ensures immediate corrective
English action, updating of guest profile and communication to all
Hindi other departments for effective guest experience.
Rajasthani
Professional Skills:
Hospitality Management
Team Management
Training
High quality Service
Guest satisfaction
Cost Control
Time Management
2) Senior Guest Service Associate in TAJ DEVI RATN RESORT & SPA,
JAIPUR (01/06/2022) to (31/05/2023).
Responsible for maintaining the cleanliness and sanitation of
rooms, bathrooms, common areas.
Leading a team of Room Attendants to maintain
rooms to the highest standard possible.
Cleaning and setting up all guest rooms.
Re arranging and assembling furniture in
rooms.
Inspecting the work of cleaners for
conformance to prescribed standards of
cleanliness.
Reporting any maintenance issues to senior
Maintenance Managers.
Carrying out various cleaning tasks.
Moving furniture to clean under and behind it.
Disinfecting and deodorizing toilet bowls and
toiletries.
Ensuring that housekeeping materials and
equipment are maintained and used correctly.
Managing all handovers in a professional
manner.
Carrying out any reasonable guest requests.
Creating a list of rooms that have to be cleaned
immediately.
Informing managers about the status of cleaned
rooms.
Safe guarding the personal items of guests.
3) Worked with Guest Service Associate at TAJ ARAVALI RESORT &
Professional Qualification: SPA, Udaipur (01/07/2019 TO 31/06/2020)
Degree in Hotel Management Ensure the guest laundry deliver on time.
from Institute of Hotel Responsible for the linen, uniform and guest laundry quality.
Management & Catering Performing daily/weekly/spring cleaning activities.
Technology Jaipur Delivering and retrieving guest laundry items on time and
(Rajasthan).
updating appropriate records.
Academic Qualification: Aware of public area layout and configuration.
Cleaning the guest rooms as per the SOPs and make sure that all
the rooms are ready before its arrival.
Sr. Secondary Education Replenish amenities guest rooms as per standards.
from Raj Board, Sikar Responsible for the general cleanliness of all assigned areas
(2010). Performed cleaning duties to maintain hotel rooms in a clean and
orderly manner including common areas and the preparation of
Secondary vacant rooms.
Education from Raj Checked all vacant rooms daily to keep fresh.
Board Sikar (2008). Maintain all equipment used in completion of housekeeping duties.
Computer Skills
Ms. Office 4) Completed six-month industrial trainee from Park Plaza Sarovar Hotels
Ms. Excel Gurgaon (Haryana)
Reference I hereby declare that the information furnished above is true to the best of
my knowledge.
1) MR. YOGESH SHARMA
EXECUTINE HOUSEKEEPER
Mob-9784715111
2) MR. RAJIB MOHANTY Name: - Ganpat Ram Yadav
EXECUTIVE HOUSEKEEPER Place: - Sikar (Rajasthan
Mob-8905888573
