Telecom Regulatory Authority of India

The Indian Telecom Services Performance

Indicators
July–September, 2024

New Delhi, India

1st January, 2025

WORLD TRADE CENTRE,

Tower-F, Nauroji Nagar
New Delhi – 110029
Website: [Link]
 Disclaimer

The Information and Statistics contained in this report are derived from
variety of sources, but are mainly reliant on data obtained from Service
Providers. This report does not constitute any commercial or other
advice. No warranty, representation or undertaking of any kind,
expressed or implied, is given in relation to the information and
statistics contained in this report.
 Table of Contents
Snapshot ......................................................................................................... i
Executive Summary…………………………………………………………………………..…iii
Trends at a Glance ........................................................................................ xii
Introduction ................................................................................................ xiv
Chapter 1 : Subscription Data ......................................................................... 1
Section A : Access Services - An Overview ........................................................ 2
Section B : Wireless Services .......................................................................... 13
Section C : Wireline Services .......................................................................... 23
Section D : Internet Services .......................................................................... 34
Section E : Other Value Added Services - PMRTS & VSAT …………………….....49
Chapter 2 : Revenue and Usage of Wireless Services...................................... 53
Chapter 3 : Financial Data of Telecom Services Sector .................................. 61
Chapter 4 : Quality of Service (QoS)……………………………………………………… 66
Section A: Quality of Service Performance of Wireless Service Providers.......... 67
Section B: Quality of Service Performance of Wireline Service Providers .......... 72
Section C: Quality of Service Performance of Broadband Service Providers ..... 77
Chapter 5 : Performance of Cable TV, DTH and Radio Broadcasting Services.82
Annexures .................................................................................................... 94
Annexure 1.1: Wireless Subscriber Base ........................................................................... 95
Annexure 1.2: Wireline Subscriber Base ............................................................................ 96
Annexure 1.3: Service Area and Operator-wise details of PCOs................................. 97
Annexure 1.4: Service Provider-wise details of Village Public Telephones .............. 98
Annexure 1.5: Internet Service Provider(ISP)-wise Internet Subscriber base…………………99
Annexure 1.6: List of Telecom Service Area-wise Public Wi-Fi Hotspots…...... …134
Annexure 1.7: List of Service Providers which reported IP Telephony Minutes. 135
Annexure 1.8: Service Area-wise PMRTS subscriber Base ........................................ .136
Annexure 2.1: Revenue & Usage of Wireless Services – License Service Area wise
Statistics ........................................................................................................ 137
Annexure 4.1: Performance of QoS Parameters for Cellular Mobile Services ...... 138
Annexure 4.2: Performance of QoS Parameters for Basic (Wire-line) Services..140
Annexure 4.3: Performance of QoS Parameters for Wireline Broadband Services
.......................................................................................................................... 142
Annexure 5.1: MRP of pay channels, offered by broadcasters to subscribers … ...................145
Annexure 5.2: List of Major MSOs / HITS Operators .................................................. 157
Annexure 5.3: List of Pay DTH Operators ........................................................................ 160
Annexure 5.4: List of Pay IPTV Operators…………………………………………….161
Annexure 5.5: List of existing 113 cities with operational FM Radio Stations ..162
Index of Tables & Charts ..................................................................... 166
 Snapshot
(Data as on Q.E. 30th September, 2024)
Telecom Subscribers (Wireless+Wireline)
Total Subscribers 1,190.66 Million
% change over the previous quarter -1.24%
Urban Subscribers 662.15 Million
Rural Subscribers 528.51 Million
Market share of Private Operators 91.36%
Market share of PSU Operators 8.64%
Tele-density 84.69%
Urban Tele-density 131.86%
Rural Tele-density 58.48%
Wireless Subscribers
Total Wireless Subscribers 1,153.72 Million
% change over the previous quarter -1.44%
Urban Subscribers 628.12 Million
Rural Subscribers 525.60 Million
Market share of Private Operators 91.85%
Market share of PSU Operators 8.15%
Tele-density 82.07%
Urban Tele-density 125.08%
Rural Tele-density 58.16%
Total Wireless Data Usage during the quarter 56,174 PB
Number of Public Mobile Radio Trunk Services (PMRTS) 66,066
Number of Very Small Aperture Terminals (VSAT) 2,52,183
Wireline Subscribers
Total Wireline Subscribers 36.93 Million
% change over the previous quarter 5.20%
Urban Subscribers 34.03 Million
Rural Subscribers 2.90 Million
Market share of PSU Operators 23.95%
Market share of Private Operators 76.05%
Tele-density 2.63%
Rural Tele-density 0.32%
Urban Tele-density 6.78%
No. of Village Public Telephones (VPT) 68,606
No. of Public Call Office (PCO) 15,374

i
Telecom Financial Data
Gross Revenue (GR) during the quarter Rs. 91,426/- crore
% change in GR over the previous quarter 6.27%
Applicable Gross Revenue (ApGR) during quarter Rs. 88,236/- crore
% change in ApGR over the previous quarter 6.20%
Adjusted Gross Revenue (AGR) during the quarter Rs.75,310/- crore
% change in AGR over the previous quarter 6.74%
Share of Public sector undertakings in Access AGR 3.41%
Internet/Broadband Subscribers
Total Internet Subscribers 971.50 Million
% change over previous quarter 0.20%
Narrowband subscribers 27.11 Million
Broadband subscribers 944.39 Million
Wired Internet Subscribers 43.64 Million
Wireless Internet Subscribers 927.86 Million
Urban Internet Subscribers 566.16 Million
Rural Internet Subscribers 405.33 Million
Total Internet Subscribers per 100 population 69.10
M
Urban Internet Subscribers per 100 population 112.74
Rural Internet Subscribers per 100 population 44.85
Total Outgoing Minutes of Usage for Internet Telephony 84.21 Million
No. of Public Wi-Fi Hotspots 1,64,803
Aggregate Data Consumed (TB) for Wi-Fi Hotspots 18,431
Broadcasting & Cable Services
Number of private satellite TV channels permitted by the Ministry of
I&B for uplinking only/downlinking only/both uplinking and 912
downlinking
Number of Pay TV Channels as reported by broadcasters 362
Number of private FM Radio Stations (excluding All India Radio) 388
Number of total active subscribers with pay DTH operators 59.91 Million
Number of Operational Community Radio Stations 513
Number of pay DTH Operators 4
Revenue & Usage Parameters
Monthly ARPU of Wireless Service Rs.172.57
Minutes of Usage (MOU) per subscriber per month - Wireless Service 974
Wireless Data Usage
Average Wireless Data Usage per wireless data subscriber per month 21.10 GB
Average revenue realization per GB for wireless data usage during
Rs.9.08
the quarter
_____________________________________________________________
* For ARPU explanation please refer to footnote on Page 52

ii
 Executive Summary

1. Total number of Internet1 subscribers increased from 969.60

million at the end of Jun-24 to 971.50 million at the end of Sep-
24, registering a quarterly rate of growth 0.20%. Out of 971.50
million internet subscribers, number of Wired Internet
subscribers are 43.64 million and number of Wireless Internet
subscribers are 927.86 million.

Composition of internet subscription

2. The Internet subscriber base is comprised of Broadband2 Internet

subscriber base of 944.39 million and Narrowband Internet
subscriber base of 27.11 million.

3. The broadband Internet subscriber base increased by 0.39% from

940.75 million at the end of Jun-24 to 944.39 million at the end
of Sep-24. The narrowband Internet subscriber base decreased
from 28.85 million at the end of Jun-24 to 27.11 million at the
end of Sep-24.

1
Internet: Interconnected global networks that use the internet protocol.
2
Broadband: Broadband is a data connection that is able to support interactive services including Internet
access and has the capability of the minimum download speed of 2 Mbps to an individual subscriber from
the point of presence (POP) of the service provider intending to provide Broadband service..

iii
4. Wireline subscribers increased from 35.11 million at the end of
Jun-24 to 36.93 million at the end of Sep-24 with a quarterly rate
of growth 5.20% and, on Y-O-Y basis, wireline subscriptions also
increased by 19.22% at the end of QE Sep-24.

5. Wireline Tele-density increased from 2.50% at the end of Jun-24

to 2.63% at the end of Sep-24 with quarterly rate of growth
4.96%.

6. Monthly Average Revenue per User (ARPU)3 for wireless service

increased by 9.60%, from Rs.157.45 in QE Jun-24 to Rs.172.57
in QE Sep-24. On Y-O-Y basis, monthly ARPU for wireless service
increased by 15.31% in this quarter.

7. The ARPU per month for the pre-paid segment is Rs.171 and for
the post-paid segment is Rs.190.67 in Q.E. Sep-2024.

8. On an all-India average, there is no change in overall MOU per

subscriber per month and is the same 974 in QE Sep-2024 which
was in Q.E. Jun-2024.

9. Prepaid MOU per subscriber is 1012 and Postpaid MOU per

subscriber per month is 534 in QE Sep-24.

10. Gross Revenue4 (GR), Applicable Gross Revenue (ApGR) and

Adjusted Gross Revenue5 (AGR) of Telecom Service Sector for the

3
ARPU per month is calculated by dividing net subscribers’ revenue by average number of
subscribers.
4
Gross Revenue is inclusive of installation charges, late fees, sale proceeds of handsets (or any other
terminal equipment etc.), revenue on account of interest, dividend, value added services, supplementary
services, access or interconnection charges, roaming charges, revenue from permissible sharing of
infrastructure and any other miscellaneous revenue, without any set-off for related item of expense etc.
5 Adjusted Gross Revenue: The following shall be excluded from the Gross Revenue to arrive at the
AGR:
I. PSTN related call charges (Access Charges) actually paid to other eligible/entitled
telecommunication service providers within India;
II. Roaming revenues actually passed on to other eligible/entitled telecommunication service
providers; and

iv
 Q.E. Sep-24 has been Rs.91,426 Crore, Rs.88,236 crore and
Rs.75,310 Crore respectively. GR increased by 6.27%, ApGR
increased by 6.20% and AGR increased by 6.74% in Q.E. Sep-24,
as compared to previous quarter.

11. The Y-O-Y rate of growth in GR, ApGR and AGR in Q.E. Sep-24
over the same quarter in last year has been 10.50%, 10.64% and
13.11% respectively.

12. Pass Through Charges increased from Rs.12,561 Crore in QE

Jun-24 to Rs.12,926 Crore in QE Sep-24 with quarterly rate of
growth by 2.91%. The Y-O-Y rate of decline 3.71% has been
recorded in pass-through charges for QE Sep-24.

13. The License Fee6 increased from Rs.5,645 Crore for the QE Jun-
24 to Rs.6,023 Crore for the QE Sep-24. The quarterly and the
Y-O-Y rates of growth in license fees are 6.69% and 13.09%
respectively in this quarter.

Service-wise composition of Adjusted Gross Revenue

III. Service Tax on provision of service and Sales Tax actually paid to the Government if gross
revenue had included as component of Sales Tax and Service Tax
6
License Fee means a fee payable by Licensee at prescribed intervals and rates for the period of the
Licence.

v
14. Access services contributed 83.69% of the total Adjusted Gross
Revenue of telecom services. In Access services, Gross Revenue
(GR), Applicable Gross Revenue (ApGR), Adjusted Gross Revenue
(AGR), License Fee, Spectrum Usage Charges (SUC)7 and Pass

Through Charges increased by 8.21%, 7.31%, 8.41%, 8.43%,

8.50% and 0.71% respectively in QE Sep-24.

15. The number of telephone subscribers in India decreased from

1,205.64 million at the end of Jun-24 to 1,190.66 million at the
end of Sep-24, registering a rate of decline 1.24% over the
previous quarter. This reflects Year-On-Year (Y-O-Y) rate of
growth 0.81% over the same quarter of the last year. The overall
Tele-density in India decreased from 85.95% as in QE Jun-24 to
84.69% as in QE Sep-24.

Trends in Telephone subscribers and Tele-density in India

16. Telephone subscribers in Urban areas decreased from 667.13

million at the end of Jun-24 to 662.15 million at the end of
Sep-24 and Urban Tele-density also decreased from 133.46% to
131.86% during the same period.

7
Spectrum Usage Charge is payable by the licensees providing mobile access services, as a percentage
of their Adjusted Gross Revenue (AGR).
(Source – DoT License Agreement)

vi
17. Rural telephone subscribers decreased from 538.51 million at the
end of Jun-24 to 528.51 million at the end of Sep-24 and Rural
Tele-density also decreased from 59.65% to 58.48% during the
same period.

18. Out of the total subscription, the share of Rural subscription

decreased from 44.67% at the end of Jun-24 to 44.39% at the
end of Sep-24.
Composition of Telephone Subscribers

19. With a net loss of 16.80 million subscribers during the quarter,
the total wireless subscriber base decreased from 1,170.53
million at the end of Jun-24 to 1,53.72 million at the end of Sep-
24, registering a rate of decline 1.44% over the previous quarter.
On Y-O-Y basis, wireless subscriptions increased at the rate of
0.31% during the year.

20. Wireless Tele-density decreased from 83.45% at the end of Jun-

24 to 82.07% at the end of Sep-24 with quarterly rate of decline
of 1.65%.

21. During this quarter, the following parameters in terms of QoS

benchmarks have been fully complied by wireline service
providers: -

vii
 i. Fault incidences (No. of faults per 100 subs/month) (≤ 7)
ii. % Fault repaired by next working day (for rural and hilly
areas) (≥ 75%)
iii. % Fault repaired within 7 days (for rural and hilly areas)
(100%)
iv. Point of Interconnection (POI) Congestion (No. of PoIs not
meeting benchmark) (≤ 0.5%)
v. Metering and billing credibility- post-paid (≤ 0.1%)
vi. Metering and billing credibility- pre-paid (≤ 0.1%)
vii. Resolution of billing/charging/credit & validity complaints
within 4 weeks (98% within 4 weeks)
viii. Resolution of billing/charging/credit & validity complaints
within 6 weeks (100% within 6 weeks)
ix. Period of applying credit/waiver/adjustment to customer's
account from the date of resolution of complaints (100%
within 1 week of resolution of complaint)

22. The following parameters have shown deterioration, as compared

to the previous quarter, in QoS by wireline service providers: -

i. % Fault repaired within 5 days (for urban areas) >=100%

ii. Accessibility of call centre/ customer care >=95%
iii. %age of calls answered by the operators (voice to voice)
within ninety seconds >=95%

23. During this quarter, list of Parameters which are fully complied,
as compared to the previous quarter, by all the Cellular Mobile
service providers: -

i. Call Set-up Success Rate and Session Establishment

Success Rate for Circuit Switched Voice or VoLTE as
applicable (within licensee's own network) ≥ 95%
ii. TCH, RAB and E-RAB Congestion (%age) <=2%

viii
 iii. Network QoS DCR Temporal Distribution Measure
[Network_ QTD (97,90)] ≤ 3%
iv. Connections with good voice quality, Circuit Switched
Voice Quality and VoLTE quality ≥ 95%
v. Down Link (DL) Packet Drop Rate or DL-PDR ≤ 2%
vi. Up Link (UL) Packet Drop Rate or UL-PDR ≤ 2%
vii. Point of Interconnection (POI) Congestion (No. of POIs not
meeting the benchmark) ≤ 0.5%
viii. Metering and billing credibility - postpaid ≤ 0.1%
ix. Metering and billing credibility – prepaid ≤ 0.1%
x. Resolution of billing/charging/validity complaints - 98%
within 4 weeks
xi. Resolution of billing/charging/validity complaints - 100%
within 6 weeks
xii. Period of applying credit/ waiver/ adjustment to
customer's account from the date of resolution of
complaints - 100% within 1 week of resolution of complaint
xiii. Termination / Closure of service < 7 days
xiv. Time taken for refund of deposits after closures (100%
within 60 days)

24. The following parameters have shown improvement, as compared

to the previous quarter, in QoS by Cellular Mobile service
providers: -

i. SDCCH/ Paging Channel Congestion/ RRC Congestion

(%age) <=1%

ii. TCH, RAB and E-RAB Congestion (%age) <=2%

iii. Period of applying credit/ waiver/ adjustment to

customer's account from the date of resolution of
complaints - 100% within 1 week of resolution of complaint

ix
25. The following parameters have shown deterioration, as compared
to the previous quarter, in QoS by Cellular Mobile service
providers: -

i. Network QoS DCR Spatial Distribution Measure [Network_

QSD(90,90)] <=2%

ii. Accessibility of call centre/customer care => 95%

iii. Percentage of calls answered by the operators (voice to

voice) within ninety seconds => 95%

26. A total of approximately 912 private satellite TV channels have

been permitted by the Ministry of Information and Broadcasting
(MIB) for uplinking only/downlinking only/both uplinking &
downlinking.

27. As per the reporting done by broadcasters in pursuance of the

Tariff Order dated 3rd March 2017, as amended, out of 902
permitted satellite TV channels which are available for
downlinking in India, there are 362 satellite pay TV channels as
on 30th September, 2024. Out of 362 pay channels, 258 are SD
satellite pay TV channels and 104 are HD satellite pay TV
channels.

28. During the QE 30th September 2024, there were 4 pay DTH
service providers in the country.

29. Pay DTH has attained total active subscriber base of around
59.91 million. This is in addition to the subscribers of the DD
Free Dish (free DTH services of Doordarshan). The total active
subscriber base has decreased from 62.17 million in June, 2024
to 59.91 million in September 2024.

30. Apart from the radio channels operated by All India Radio – the
public broadcaster, as per the data reported by FM Radio
operators to TRAI, as on 30th September 2024, there are 388

x
 operational private FM Radio channels in 113 cities operated by
36 private FM Radio operators. As compared to the previous
quarter, there is no change in the number of operational private
FM Radio channels, cities and FM Radio operators.

31. The advertisement revenue reported by FM Radio operators

during the quarter ending 30th September 2024 in respect of 388
private FM Radio channels is Rs.423.52 crore as against
Rs.428.45 crore in respect of 388 private FM Radio channels for
the previous quarter.

32. As on 30th September, 2024, 513 Community Radio stations are

operational.

xi
 Trends at a Glance

A. Access Service (Wireline + Wireless)

%age %age
%age %age
change change
QE Sep QE Dec QE Mar QE Jun QE Sep change change
over over
2023 2023 2024 2024 2024 over Sep- over Dec-
Mar- Jun-
2023 2023
2024 2024
(12 (9 (6 (3
months) months) months) months)

1) Subscriber Base (in million)

Wireline 30.98 31.84 33.79 35.11 36.93 19.22% 15.99% 9.30% 5.20%

Wireless 1150.15 1158.49 1165.49 1170.53 1153.72 0.31% -0.41% -1.01% -1.44%

Total 1181.13 1190.33 1199.28 1205.64 1190.66 0.81% 0.03% -0.72% -1.24%

Rural 522.66 527.77 533.90 538.51 528.51 1.12% 0.14% -1.01% -1.86%

Urban 658.46 662.56 665.38 667.13 662.15 0.56% -0.06% -0.49% -0.75%

2) Tele-density

Wireline 2.22 2.28 2.41 2.50 2.63 18.17% 15.22% 8.81% 4.96%

Wireless 82.54 82.95 83.27 83.45 82.07 -0.58% -1.07% -1.45% -1.65%

Total 84.76 85.23 85.69 85.95 84.69 -0.08% -0.64% -1.16% -1.46%

Rural 58.05 58.56 59.19 59.65 58.48 0.75% -0.13% -1.19% -1.95%

Urban 133.54 133.76 133.72 133.46 131.86 -1.26% -1.42% -1.39% -1.20%

3) Service Provider wise Subscribers Base (in Million) (wireless+wireline)

Reliance
459.67 470.86 481.77 489.72 478.78 4.16% 1.68% -0.62% -2.23%
Jio

Bharti
385.71 390.04 394.54 398.07 392.80 1.84% 0.71% -0.44% -1.32%
Airtel

Vodafone
228.19 223.74 220.60 218.12 213.32 -6.52% -4.66% -3.30% -2.20%
Idea
BSNL 99.92 98.10 94.75 92.14 98.23 -1.69% 0.14% 3.68% 6.62%

MTNL 4.20 4.15 4.10 4.06 3.98 -5.16% -4.15% -3.01% -1.99%

Tata Tele. 2.27 2.24 2.29 2.31 2.36 4.30% 5.58% 3.37% 2.26%

Reliance
0.14 0.13 0.13 0.12 0.12 -14.81% -12.34% -7.49% -5.02%
Com.

Quadrant 0.37 0.39 0.41 0.38 0.36 -5.12% -9.93% -13.55% -5.84%

VMIPL 0.02 0.02 0.05 0.07 0.06 265.24% 198.41% 20.24% -5.73%

APFSPL 0.65 0.65 0.64 0.64 0.64 -1.86% -1.46% -0.84% -0.14%

Total 1181.13 1190.33 1199.28 1205.64 1190.66 0.81% 0.03% -0.72% -1.24%

xii
B. Internet Services
%age %age %age %age
change change change change
QE Sep QE Dec QE Mar QE Jun QE Sep
over over over over
2023 2023 2024 2024 2024
Sep- Dec- Mar- Jun-
2023 2023 2024 2024
(12 (9 (6 (3
months) months) months) months)
1) Subscriber's Base (in million)
A. Wired Internet
37.11 38.57 40.27 42.04 43.64 17.60% 13.13% 8.36% 3.80%
Subscribers
B. Wireless
Internet 881.08 897.59 914.13 927.56 927.86 5.31% 3.37% 1.50% 0.03%
Subscribers
i. Mobile Wireless
880.11 896.68 913.34 926.86 926.87 5.31% 3.37% 1.48% 0.00%
(Mobile & Dongle)
ii. Fixed Wireless
(Wi-Fi, Wi-Max,
0.97 0.91 0.79 0.70 0.99 2.07% 8.84% 24.77% 40.63%
Point-to-Point
Radio & VSAT)
Total Internet
918.19 936.16 954.40 969.60 971.50 5.81% 3.77% 1.79% 0.20%
Subscribers
2) No. of Internet
Subs per 100 65.89 67.03 68.19 69.12 69.10 4.87% 3.09% 1.34% -0.03%
Population
C. Usage and Revenue for Wireless Services
Traffic (MOU)
(minutes of uses/ 948 955 995 974 974 2.73% 2.02% -2.11% 0.05%
subscriber/month)
ARPU (Rs./sub/
149.66 152.55 153.54 157.45 172.57 15.31% 13.12% 12.40% 9.60%
month)

D. Telecom Financial Data

%age %age %age %age
change change change change
over over over over
QE Sep QE Dec QE Mar QE Jun QE Sep
Sep- Dec- Mar- Jun-
2023 2023 2024 2024 2024
2023 2023 2024 2024
(12 (9 (6 (3
months) months) months) months)
1. Telecom Sector
i) Gross Revenue
82741 84500 87926 86031 91426 10.50% 8.20% 3.98% 6.27%
([Link] Crores)
ii) Applicable Gross
79747 81101 83945 83087 88236 10.64% 8.80% 5.11% 6.20%
Revenue (ApGR)
ii) Adjusted Gross
Revenue (Rs. in 66583 67835 70462 70555 75310 13.11% 11.02% 6.88% 6.74%
Crores)
2. Access Services
Adjusted Gross
Revenue (Rs. in 54376 55670 56540 58140 63028 15.91% 13.22% 11.47% 8.41%
Crores)

xiii
 Introduction

This Report presents the Key Parameters and growth trends for
the Telecom Services in India for the quarter ending 30th September,
2024. It provides a broad perspective on the Telecom Services to serve
as a reference document for various stakeholders, research agencies
and analysts. Chapter-1 depicts the growth pattern, in terms of
Subscriber base and Tele-density of Wireline, Wireless, Internet and
Value Added Services (VAS) as well as Wireless Data Usage. Chapter-2
covers the key revenue and usage parameters. Chapter-3 gives the
financial and accounting data. Chapter-4 covers performance of various
telecom service providers in terms of QoS. The information relating to
Cable TV, DTH & Radio Broadcast services is provided in Chapter-5.

2. The Report has been prepared based on the information

furnished by the Service Providers. It is also available on TRAI’s website
([Link] and under the link [Link]
publication/reports/performance-indicators-reports). Any suggestion
or any clarification pertaining to this report, Advisor (F&EA), TRAI may
be contacted on Tel. +91-20907772 and e-mail: advfea2@[Link].

xiv
 Chapter 1 :
Subscription Data

----------------------------------------------------------------------------------------------------------------
• In this report, Tele-density figures are derived from the subscriber data provided by the
operators and projection of population from the ‘Report of the Technical Group on
Population Projections for India and States 2011–2036’, which is available under the link
[Link]
011-2036%20-%20upload_compressed_0.pdf

1
 Section A : Access Service - An Overview

1.1 The number of telephone subscribers in India decreased from 1,205.64 million
at the end of June-24 to 1,190.66 million at the end of Sep-24, registering a
rate of decline 1.24% over the previous quarter. This reflects year-on-year
(Y-O-Y) rate of growth 0.81% over the same quarter of last year. The overall
Tele-density in India decreased from 85.95% as on 30th June, 2024 to 84.69%
as on 30th September, 2024 with quarterly rate of decline 1.46%.

Chart 1.1: Trends in Telephone Subscribers and

Tele-density in India

Table1.1: Subscriber Base & Tele-density - Rural & Urban

Quarter ending Subscriber Base (million) Tele-density (%)

Rural Urban Rural Urban
Sep-23 522.66 658.46 58.05 133.54
Dec-23 527.77 662.56 58.56 133.76
Mar-24 533.90 665.88 59.19 133.72
Jun-24 538.51 667.13 59.65 133.46
Sep-24 528.51 662.15 58.48 131.86

2
1.2 Telephone subscription in Urban areas decreased from 667.13 million at the
end of Jun-24 to 662.15 million at the end of Sep-24 and Urban Tele-density
also decreased from 133.46% to 131.86% at the end of the quarter.

1.3 Rural telephone subscription decreased from 538.51 million at the end of
Jun-24 to 528.51 million at the end of Sep-24 and Rural Tele-density also
decreased from 59.65% to 58.48% at the end of the quarter.

1.4 The Y-O-Y rates of growth in Urban and Rural telephone subscriptions from
Sep-23 to Sep-24 are 0.56% and 1.12% respectively. The Y-O-Y rates of
growth in Urban and Rural Tele-density from Sep-23 to Sep-24 are -1.26%
and 0.75% respectively.

Chart 1.2: Market Share - Rural & Urban Subscribers

55.33%
55.48%

55.61%
55.66%
55.75%

44.67%
44.52%

44.39%
44.34%
44.25%

Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

Urban Rural

1.5 Share of subscriptions of rural areas in the total telephone subscriptions

decreased from 44.67% at the end of Jun-24 to 44.39% at the end of Sep-24.

3
 Chart 1.3: Composition of Access subscription - Wireline & Wireless

2.62% 2.68% 2.82% 2.91% 3.10%

97.38%

97.32%

97.18%

97.09%

96.90%
Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

Wireline Wireless

1.6 Share of wireline subscription in total telephone subscription increased from

2.91% at the end of Jun-24 to 3.10% at the end of Sep-24.

Chart 1.4: Composition of Rural-Urban Telephone Subscription at the end

of the quarter

4
 Table 1.2: Service Area wise Access (Wireless+Wireline) Subscriber base

Subscribers (million)
Service Area Net Rate of
Jun-24 Sep-24
Additions Growth
Andhra Pradesh 87.95 86.58 -1.37 -1.56%
Assam 26.85 26.35 -0.49 -1.84%
Bihar 97.23 95.84 -1.39 -1.43%
Delhi 61.61 61.23 -0.38 -0.61%
Gujarat 67.35 66.89 -0.45 -0.67%
Haryana 27.21 26.83 -0.38 -1.40%
Himachal Pradesh 9.01 9.02 0.02 0.20%
Jammu & Kashmir 12.84 12.81 -0.03 -0.25%
Karnataka 70.98 70.61 -0.37 -0.52%
Kerala 43.57 43.09 -0.48 -1.09%
Madhya Pradesh 82.31 82.07 -0.24 -0.29%
Maharashtra 95.06 93.71 -1.36 -1.43%
Mumbai 37.89 37.36 -0.53 -1.40%
North East 13.01 12.70 -0.31 -2.35%
Odisha 34.70 34.65 -0.05 -0.14%
Punjab 36.71 36.04 -0.67 -1.82%
Rajasthan 67.93 65.95 -1.99 -2.92%
Tamil Nadu 81.72 80.85 -0.87 -1.06%
Uttar Pradesh(E) 103.86 102.44 -1.42 -1.36%
Uttar Pradesh(W) 64.91 64.06 -0.85 -1.30%
Kolkata 24.26 23.86 -0.39 -1.62%
West Bengal 58.69 57.69 -1.00 -1.70%
All India 1,205.64 1,190.66 -14.98 -1.24%

1.7 Except Himachal Pradesh, all service areas have shown declined rate in their
subscriber base during the quarter ending Sep-24. Rajasthan service area
showed maximum decline of 2.92% during the quarter ending Sep-24.

5
 Table 1.3: Service Area wise Rural-Urban Subscribers at QE Sep-24

Number of Subscribers (in million)

Service Area % of Rural
Total Rural Urban
Subscribers
Andhra Pradesh 86.58 40.99 45.59 47.34%
Assam 26.35 16.91 9.45 64.15%
Bihar 95.84 63.24 32.60 65.98%
Delhi 61.23 1.91 59.32 3.12%
Gujarat 66.89 25.08 41.81 37.49%
Haryana 26.83 12.00 14.83 44.72%
Himachal Pradesh 9.02 5.82 3.21 64.45%
Jammu & Kashmir 12.81 6.14 6.66 47.97%
Karnataka 70.61 25.54 45.07 36.17%
Kerala 43.09 18.87 24.23 43.78%
Madhya Pradesh 82.07 38.16 43.91 46.49%
Maharashtra 93.71 41.36 52.34 44.14%
Mumbai 37.36 1.42 35.94 3.80%
North East 12.70 6.52 6.18 51.34%
Odisha 34.65 22.65 12.00 65.37%
Punjab 36.04 11.78 24.26 32.69%
Rajasthan 65.95 35.22 30.73 53.41%
Tamil Nadu 80.85 24.58 56.27 30.41%
U.P.(E) 102.44 63.08 39.36 61.58%
U.P.(W) 64.06 30.74 33.32 47.99%
Kolkata 23.86 1.64 22.23 6.86%
West Bengal 57.69 34.86 22.84 60.42%
All India 1,190.66 528.51 662.15 44.39%

1.8 Only eight service areas have more than 50% share of rural subscribers in their
total number of subscribers. Bihar service area has maximum share of rural
subscribers of 65.98% in its total telephone subscribers.

6
 Chart 1.5: Trend of Net Addition/decline in Telephone Subscription

Net Addition (in million)

20.00
18.00
16.00
14.00
12.00 9.20
10.00 7.24 8.95 6.35
8.00
6.00
4.00
2.00
0.00
-2.00 Sep-23 Dec-23 Mar-24 Jun-24 Sep-24
-4.00
-6.00
-8.00
-10.00
-12.00 -14.98
-14.00
-16.00
-18.00
-20.00

1.9 The net decrease in telephone subscription is 14.98 million during QE Sep-24
as compared to the net increase of 6.35 million during QE Jun-24.

Table 1.4 : Service Area wise Tele-density

Service Area/ As on 30th June, 2024 As on 30th September, 2024

States Rural
Rural Tele- Urban Tele- Total Tele- Tele- Urban Tele- Total Tele-density
density (%) density (%) density (%) density density (%) (%)
(%)
Andhra
79.25 118.71 95.87 77.36 117.39 94.29
Pradesh
Assam 56.47 169.54 74.25 55.37 165.48 72.72

Bihar 45.37 122.07 57.42 44.16 121.97 56.40

Delhi - - 281.52 - - 278.55

Gujarat 68.68 113.23 90.96 67.73 112.26 90.06

Haryana 69.69 113.89 88.64 68.39 111.98 87.14

Himachal
86.07 412.20 119.81 86.19 411.92 119.90
Pradesh

7
 Service Area/ As on 30th June, 2024 As on 30th September, 2024
States Rural
Rural Tele- Urban Tele- Total Tele- Tele- Urban Tele- Total Tele-density
density (%) density (%) density (%) density density (%) (%)
(%)

J&K 64.08 152.72 91.48 63.30 153.01 91.09

Karnataka 68.63 147.12 103.99 68.14 145.95 103.29

Kerala - - 120.90 - - 119.46

Madhya Pradesh 45.20 129.46 69.41 45.04 128.35 69.01

Maharashtra
66.48 140.35 102.85 65.17 138.24 101.20
(incl. Mumbai)*

North East 65.36 111.05 81.58 63.43 108.44 79.48

Orissa 63.41 139.88 78.05 63.00 140.56 77.88

Punjab 68.88 169.89 113.87 65.90 168.32 111.61

Rajasthan 60.55 143.03 82.66 58.42 138.93 80.03

Tamil Nadu 68.89 132.49 103.63 68.81 130.25 102.44

Uttar Pradesh
(incl. UPE & 50.94 117.03 67.33 49.67 116.45 66.26
UPW)*
West Bengal
59.21 120.75 82.27 57.92 118.77 80.79
(incl. Kolkata)*

All India 59.65 133.46 85.95 58.48 131.86 84.69

* Population data/projections are available state-wise only.
Notes:-
1. Tele-density figures are derived from the subscriber data provided by the operators and the population
projections, for Urban and Rural areas, of the country are taken from projection of population from the
‘Report of the Technical Group on Population Projections for India and States 2011 – 2036’, which is
available under the link [Link]
Population%20Projection%20Report%202011-2036%20-%20upload_compressed_0.pdf
2. Delhi Service area, apart from the State of Delhi, includes wireless subscribers of the areas served by the
local exchanges of Ghaziabad & Noida (in UP) and Gurgaon & Faridabad (in Haryana).
3. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes Chhatishgarh,
Bihar includes Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes Uttarakhand, West
Bengal includes Sikkim and North-East includes Arunachal Pradesh, Manipur, Meghalaya, Mizoram,
Nagaland & Tripura states.

1.10 Himachal Pradesh service area has the highest Rural Tele-density of 86.19
followed by Andhra Pradesh service area of 77.36. Bihar service area has the
lowest Rural Tele-density of 44.16 followed by Madhya Pradesh service area
with rural tele-density of 45.04 in QE Sep-24.
8
 Table 1.5 : State/UT wise subscriber base (wireline+wireless)
Total Telephone Subscription
Sl.
States/UT (million)
No.
Total Rural Urban
1 Andhra Pradesh 44.64 24.38 20.26
2 Arunachal Pradesh 1.27 0.83 0.44
3 Assam 26.35 16.91 9.45
4 Bihar 71.04 49.53 21.51
5 Chhattisgarh 21.14 10.43 10.71
6 Goa 2.49 0.69 1.80
7 Gujarat 65.96 24.75 41.20
8 Haryana 36.00 12.39 23.61
9 Himachal Pradesh 9.02 5.82 3.21
10 Jharkhand 24.80 13.71 11.09
11 Karnataka 70.61 25.54 45.07
12 Kerala 43.02 18.84 24.18
13 Madhya Pradesh 60.93 27.73 33.20
14 Maharashtra Incl. Mumbai 128.58 42.09 86.49
15 Manipur 2.45 0.97 1.48
16 Meghalaya 2.64 1.64 1.00
17 Mizoram 1.41 0.53 0.88
18 Nagaland 1.70 0.86 0.84
19 Odisha 34.65 22.65 12.00
20 Punjab 33.85 11.71 22.14
21 Rajasthan 65.95 35.22 30.73
22 Sikkim 0.80 0.49 0.31
23 Tamil Nadu 79.66 24.22 55.45
24 Telangana 41.94 16.61 25.33
25 Tripura 3.24 1.69 1.55
26 Uttar Pradesh (UPE + UPW) 165.73 88.51 77.22
27 Uttarakhand 12.60 6.34 6.27
28 West Bengal Incl. Kolkata 80.23 35.75 44.47
Union Territories
1 Andaman & Nicobar Islands 0.53 0.25 0.28
2 Chandigarh 2.06 0.06 2.00
Dadra and Nagar Haveli and
0.94 0.33 0.61
3 Daman and Diu
4 Delhi 40.36 0.50 39.86
5 Jammu & Kashmir 12.21 5.81 6.41
6 Ladakh 0.59 0.34 0.26
7 Lakshdweep 0.07 0.02 0.05
8 Puduchery 1.19 0.37 0.82
Total 1190.66 528.51 662.15
9
 Table 1.6: State/UT wise total Tele-density
Total Tele-density (%)
[Link]. State/UT
Total Rural Urban
1 Andhra Pradesh 83.53 72.91 101.28
2 Arunachal Pradesh 80.09 70.93 106.15
3 Assam 72.72 55.37 165.48
4 Bihar 54.79 43.61 133.74
5 Chhattisgarh 68.82 46.91 126.21
6 Goa 156.52 192.05 146.17
7 Gujarat 90.51 67.28 114.20
8 Haryana 116.94 70.66 178.24
9 Himachal Pradesh 119.90 86.19 411.92
10 Jharkhand 61.62 46.31 104.19
11 Karnataka 103.29 68.14 145.95
12 Kerala 119.49 244.36 85.45
13 Madhya Pradesh 69.07 44.38 129.05
14 Maharashtra Incl. Mumbai 100.51 64.47 138.09
15 Manipur 74.83 44.10 137.65
16 Meghalaya 77.72 60.94 141.96
17 Mizoram 112.10 93.88 126.77
18 Nagaland 74.86 73.14 76.73
19 Odisha 77.88 63.00 140.56
20 Punjab 109.05 65.51 168.19
21 Rajasthan 80.03 58.42 138.93
22 Sikkim 114.57 146.58 85.36
23 Tamil Nadu (incl. Chennai) 103.16 68.76 132.02
24 Telangana 109.27 84.97 134.51
25 Tripura 77.04 68.20 89.75
26 Uttar Pradesh (UPE +UPW) 69.21 48.79 132.95
27 Uttarakhand 106.56 84.55 144.63
28 West Bengal Incl. Kolkata 80.35 57.25 118.94
Union Territories
1 Andaman & Nicobar Islands 130.83 113.54 152.04
2 Chandigarh 165.17 - -
Dadra and Nagar Haveli and
66.56 135.20 52.44
3 Daman and Diu
4 Delhi 183.59 - -
5 Jammu & Kashmir 88.78 61.12 150.49
6 Ladakh 195.77 163.91 263.30
7 Lakshdweep 104.62 - -
8 Puduchery 69.64 72.94 68.25
Total 84.69 58.48 131.86

10
 Table 1.7 : Service Provider wise Growth in Subscriber base

Subscriber base (millions) Market Market

Rate of
Service Share in Share in
Growth
Provider Net (%)
QE Jun-24 QE Sep-24
Jun-24 Sep-24 (%) (%)
Additions

Reliance Jio 489.72 478.78 -10.94 -2.23% 40.62% 40.21%

Bharti Airtel 398.07 392.80 -5.27 -1.32% 33.02% 32.99%
Vodafone
218.12 213.32 -4.80 -2.20% 18.09% 17.92%
Idea Ltd
BSNL 92.14 98.23 6.10 6.62% 7.64% 8.25%
MTNL 4.06 3.98 -0.08 -1.99% 0.34% 0.33%
Tata
2.31 2.36 0.05 2.26% 0.19% 0.20%
Teleservices
Quadrant 0.38 0.36 -0.022 -5.84% 0.03% 0.03%
Reliance
0.12 0.12 -0.01 -5.02% 0.01% 0.01%
Com.
APSFL 0.64 0.64 0.001 -0.14% 0.05% 0.05%
VMIPL 0.07 0.06 -0.004 -5.73% 0.006% 0.005%
Total 1,205.64 1,190.66 -14.98 -1.24% 100 100

Note: M/s BSNL includes number of subscribers of its Virtual Network Operator (VNO).

1.11 M/s Reliance Jio Infocomm Ltd is the market leader with 40.21% in the access
segment in terms of number of subscribers with 478.78 million subscribers at
the end of Sep-24 followed by M/s Bharti Airtel Ltd with 392.80 million
subscribers.

1.12 In term of net addition, BSNL became the biggest gainer with net addition of
6.10 million telephone subscribers during the QE Sep-24.

11
Table 1.8: Market Share of the service providers in total rural subscriber base

No. of Total No. of Rural Percentage Market share

Service Provider Subscribers Subscribers of Rural of Rural
(in millions) (in millions) subscribers subscribers

Reliance Jio 478.78 206.06 43.04% 38.99%

Bharti Airtel 392.80 186.79 47.55% 35.34%

Vodafone Idea Ltd 213.32 103.24 48.40% 19.53%

BSNL 98.23 31.85 32.42% 6.03%

MTNL 3.98 0.04 0.95% 0.01%

Tata Teleservices 2.36 0.01 0.28% 0.001%

Quadrant 0.36 0.06 16.93% 0.011%

Reliance Com. 0.12 0.0003 0.25% 0.0001%

APSFL 0.64 0.47 74.00% 0.09%

VMIPL 0.06 - 0.00% 0.00%

Total 1,190.66 528.51 44.39% 100.00%

1.13 M/s APSFL is the telecom service provider with highest proportion of rural
telephone subscribers of 74% followed by Vodafone Idea Ltd of 48.40% to their
total telephone subscribers at the end of Sep-24.

12
 Section B : Wireless Service
Table 1.9: List of Wireless Access Service Providers currently providing service

[As on 30th September, 2024]

[Link]. Service Provider Licensed Service Areas

1 Reliance Jio Infocom Ltd All India
2 Bharti Airtel Ltd All India
3 Vodafone Idea Ltd All India
4 BSNL All India (except Delhi & Mumbai)
5 MTNL Delhi & Mumbai
Reliance Communications Ltd
6 All India (except Assam & NE)

Source : DoT website

UL Access Services Licensees Virtual Network Operators (VNOs) who are

providing services as on 30th September, 2024

1 AdPay Mobile Payment India Pvt. Ltd Tamil Nadu

2 Plintron India Tamil Nadu

Source : As reported by telecom service providers

1.14 Number of wireless subscriber base has decreased from 1,170.53 million at the
end of Jun-24 to 1,153.72 million at the end of Sep-24, thereby showing a
quarterly rate of decline 1.44%. During the quarter, net decreased of 16.80
million wireless subscribers has been recorded.

1.15 The wireless subscriber base recorded a Y-O-Y rate of growth 0.31% in QE
Sep-24 over the same quarter in the previous year.

1.16 Wireless Teledensity in the country decreased from 83.45% at the end of Jun-
24 to 82.07% at the end of Sep-24.

13
 Chart 1.6: Wireless Subscriber Base and Teledensity

Table 1.10: Wireless Subscriber Base & Tele-density - Rural & Urban

Subscriber Base (million) Tele-density (%)

Quarter ending
Rural Urban Rural Urban
Sep-23 519.99 630.17 57.75 127.81
Dec-23 525.05 633.44 58.26 127.88
Mar-24 531.02 634.47 58.87 127.51
Jun-24 535.53 635 59.32 127.03
Sep-24 525.60 628.12 58.16 125.08

1.17 Number of Rural Wireless subscribers decreased from 535.53 million at the
end of Jun-24 to 525.60 million at the end of Sep-24 and number of urban
wireless subscribers also decreased from 635 million to 628.12 million during
the quarter. Quarterly rate of decline of Rural and Urban wireless subscriptions
are 1.85% and 1.08% respectively during QE Sep-24.

14
1.18 The share of rural wireless subscription decreased from 45.75% million at the
end of Jun-24 to 45.56% million at the end of Sep-24.

Chart 1.7: Wireless Market Share - Rural & Urban

54.25%
54.44%

54.44%
54.68%
54.79%

45.75%
45.56%

45.56%
45.32%
45.21%

Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

Urban Rural

Table 1.11: Growth in Wireless Subscriber base

Service Subscriber Base (millions) Rate of Market Market
Provider Net Growth Share Share
Jun-24 Sep-24 Jun-24 Sep-24
Addition
Reliance Jio 476.53 463.78 -12.75 -2.68% 40.71% 40.20%
Bharti Airtel 389.02 383.48 -5.54 -1.42% 33.23% 33.24%
Vodafone
217.30 212.45 -4.84 -2.23% 18.56% 18.41%
Idea Ltd
BSNL 85.77 92.10 6.33 7.38% 7.33% 7.98%
MTNL 1.91 1.91 -0.01 -0.41% 0.16% 0.17%
Total 1170.53 1,153.72 -16.80 -1.44% 100 100

1.19 M/s Reliance Jio Infocom Ltd. is the market leader with a wireless subscriber
base of 463.78 million which translates into market share of 40.20% and M/s
Bharti Airtel Ltd. is at 2nd position with a total subscriber base of 383.48 million
and market share of 33.24%.

15
1.20 In terms of net additions during QE Sep-24 except M/s BSNL, all other service
providers showed negative growth in their wireless subscribers.

Table 1.12: Service Area wise Wireless Subscriber base

Subscriber base (in million)

Service Area Net Rate of
Jun-24 Sep-24
Additions change (%)
Andhra Pradesh 84.15 82.61 -1.54 -1.83%
Assam 26.50 25.99 -0.51 -1.94%
Bihar 96.16 94.65 -1.51 -1.57%
Delhi 57.05 56.52 -0.53 -0.93%
Gujarat 65.67 65.09 -0.58 -0.88%
Haryana 26.59 26.15 -0.44 -1.67%
Himachal Pradesh 8.83 8.83 0.01 0.07%
Jammu & Kashmir 12.42 12.36 -0.06 -0.48%
Karnataka 67.51 66.99 -0.52 -0.77%
Kerala 42.01 41.49 -0.52 -1.23%
Madhya Pradesh 80.49 80.14 -0.35 -0.44%
Maharashtra 93.34 91.88 -1.46 -1.57%
Mumbai 34.34 33.79 -0.55 -1.60%
North East 12.74 12.41 -0.32 -2.55%
Orissa 34.17 34.08 -0.09 -0.27%
Punjab 34.97 34.21 -0.76 -2.17%
Rajasthan 66.86 64.77 -2.09 -3.13%
Tamil Nadu 78.73 77.78 -0.94 -1.20%
U.P.(E) 102.83 101.29 -1.54 -1.50%
U.P.(W) 63.84 62.87 -0.97 -1.52%
Kolkata 23.22 22.77 -0.45 -1.94%
West Bengal 58.14 57.07 -1.07 -1.84%
All India 1,170.53 1,153.72 -16.80 -1.44%

16
 Table 1.13: Service Area wise Wireless Rural-Urban Subscriber base

Subscriber base (in million)

Service Area % of Rural
Total Rural Urban
Subscribers
Andhra Pradesh 82.61 40.30 42.31 48.79%
Assam 25.99 16.89 9.10 64.99%
Bihar 94.65 63.15 31.50 66.72%
Delhi 56.52 1.90 54.61 3.37%
Gujarat 65.09 25.00 40.09 38.41%
Haryana 26.15 11.85 14.29 45.33%
Himachal Pradesh 8.83 5.76 3.07 65.22%
Jammu & Kashmir 12.36 6.13 6.23 49.58%
Karnataka 66.99 25.45 41.54 37.99%
Kerala 41.49 18.28 23.21 44.07%
Madhya Pradesh 80.14 38.08 42.06 47.52%
Maharashtra 91.88 41.22 50.66 44.87%
Mumbai 33.79 1.40 32.38 4.16%
North East 12.41 6.51 5.91 52.42%
Orissa 34.08 22.61 11.47 66.35%
Punjab 34.21 11.46 22.76 33.49%
Rajasthan 64.77 35.15 29.62 54.27%
T.N. (incl. Chennai) 77.78 24.36 53.42 31.32%
U.P.(E) 101.29 63.04 38.26 62.23%
U.P.(W) 62.87 30.67 32.20 48.79%
Kolkata 22.77 1.63 21.13 7.18%
West Bengal 57.07 34.75 22.32 60.88%
All India 1,153.72 525.60 628.12 45.56%

1.21 Detailed table on service provider wise wireless subscriber base in each
service area is at Annexure-1.1.

17
 Table 1.14: Service Area wise Wireless Tele-density

As on 30th June, 2024 As on 30th September, 2024

Service Area Rural Tele- Urban Total Tele- Rural Tele- Urban Tele- Total Tele-
density (%) Tele-density density (%) density (%) density (%) density(%)
(%)
A.P. 77.93 110.68 91.73 76.06 108.93 89.96
Assam 56.39 163.83 73.29 55.31 159.36 71.70
Bihar 45.31 118.36 56.79 44.10 117.85 55.70
Delhi - - 260.70 - - 257.11
Gujarat 68.47 108.90 88.69 67.50 107.64 87.63
Haryana 68.97 110.19 86.64 67.58 107.93 84.94
H.P. 85.26 396.30 117.44 85.39 394.48 117.38
J&K 63.90 143.35 88.45 63.11 143.05 87.87
Karnataka 68.37 136.14 98.90 67.90 134.51 97.99
Kerala 235.25 83.32 116.56 237.10 81.82 115.01
M.P. 45.11 124.34 67.87 44.95 122.91 67.38
Maharashtra
(incl. 66.26 132.29 98.77 64.93 130.03 97.03
Mumbai)*
North East 65.21 106.53 79.88 63.28 103.63 77.67
Orissa 63.29 134.15 76.85 62.88 134.34 76.59
Punjab 67.18 159.89 108.48 64.08 157.90 105.95
Rajasthan 60.44 138.45 81.35 58.30 133.91 78.59
Tamil Nadu 68.15 126.15 99.83 68.20 123.66 98.55
Uttar Pradesh
(incl. 50.88 113.83 66.49 49.61 112.88 65.33
UPE&UPW)*
West Bengal
(incl. 59.03 116.82 80.69 57.74 114.54 79.09
Kolkata)*
All India 59.32 127.03 83.45 58.16 125.08 82.07
* Population data/projections are available state-wise only.

Notes:
1. Tele-density figures are derived from the subscriber data provided by the operators and the projection of population
from the ‘Report of the Technical Group on Population Projections for India and States 2011 – 2036’, which is available
under the link [Link] Population%20Projection%20Report%202011-
2036%20-%20upload_compressed_0.pdf
2. Delhi Service area, apart from the State of Delhi, includes wireless subscribers of the areas served by the local
exchanges of Ghaziabad & Noida (in UP) and Gurgaon & Faridabad (in Haryana).
3. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes Chhatishgarh, Bihar includes
Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes Uttarakhand, West Bengal includes Sikkim and
North-East includes Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura states.

18
 Table 1.15 : State/UT wise Wireless Subscriber Base

Sl. Wireless Subscribers (in million)

States/UT
No. Total Rural Urban
1 Andhra Pradesh 42.19 23.75 18.43
2 Arunachal Pradesh 1.25 0.83 0.42
3 Assam 25.99 16.89 9.10
4 Bihar 70.26 49.46 20.79
5 Chhattisgarh 20.71 10.41 10.30
6 Goa 2.42 0.67 1.75
7 Gujarat 64.16 24.67 39.49
8 Haryana 35.12 12.25 22.87
9 Himachal Pradesh 8.83 5.76 3.07
10 Jharkhand 24.39 13.68 10.71
11 Karnataka 66.99 25.45 41.54
12 Kerala 41.42 18.27 23.16
13 Madhya Pradesh 59.42 27.67 31.76
14 Maharashtra 123.25 41.96 81.29
15 Manipur 2.38 0.96 1.41
16 Meghalaya 2.57 1.64 0.93
17 Mizoram 1.37 0.53 0.84
18 Nagaland 1.66 0.86 0.80
19 Odisha 34.08 22.61 11.47
20 Punjab 32.31 11.42 20.89
21 Rajasthan 64.77 35.15 29.62
22 Sikkim 0.79 0.49 0.31
23 Tamil Nadu 76.66 24.01 52.65
24 Telangana 40.42 16.55 23.87
25 Tripura 3.19 1.69 1.50
26 Uttar Pradesh 163.47 88.43 75.04
27 Uttarakhand 12.19 6.30 5.88
28 West Bengal 78.55 35.66 42.89
Union Territories
1 Andaman & Nicobar Islands 0.49 0.23 0.26
2 Chandigarh 1.78 0.03 1.75
Dadra and Nagar Haveli and
3 0.93 0.32 0.61
Daman and Diu
4 Delhi 36.18 0.50 35.68
5 Jammu & Kashmir 11.77 5.79 5.98
6 Ladakh 0.59 0.34 0.25
7 Lakshdweep 0.06 0.02 0.05
8 Puduchery 1.12 0.35 0.77
Total 1153.72 525.60 628.12

19
 Table 1.16 : State/UT wise Wireless Tele-density

Wireless Tele-density (%)

[Link]. State/UT
Total Rural Urban
1 Andhra Pradesh 78.93 71.03 92.13
2 Arunachal Pradesh 78.95 70.85 101.98
3 Assam 71.70 55.31 159.36
4 Bihar 54.18 43.55 129.27
5 Chhattisgarh 67.42 46.83 121.36
6 Goa 152.64 187.29 142.55
7 Gujarat 88.05 67.06 109.45
8 Haryana 114.08 69.82 172.69
9 Himachal Pradesh 117.38 85.39 394.48
10 Jharkhand 60.60 46.22 100.59
11 Karnataka 97.99 67.90 134.51
12 Kerala 115.05 236.86 81.85
13 Madhya Pradesh 67.36 44.28 123.42
14 Maharashtra 96.34 64.26 129.78
15 Manipur 72.68 43.92 131.47
16 Meghalaya 75.69 60.83 132.55
17 Mizoram 108.85 93.76 121.00
18 Nagaland 73.13 73.12 73.14
19 Odisha 76.59 62.88 134.34
20 Punjab 104.08 63.86 158.71
21 Rajasthan 78.59 58.30 133.91
22 Sikkim 113.49 146.26 83.59
23 Tamil Nadu 99.28 68.17 125.36
24 Telangana 105.32 84.66 126.78
25 Tripura 75.81 67.96 87.13
26 Uttar Pradesh 68.26 48.75 129.21
27 Uttarakhand 103.06 84.10 135.86
28 West Bengal 78.67 57.10 114.70
Union Territories
1 Andaman & Nicobar Islands 121.63 104.23 142.97
2 Chandigarh 142.44 - -
Dadra and Nagar Haveli and
3 65.94 134.62 51.80
Daman and Diu
4 Delhi 164.58 - -
5 Jammu & Kashmir 85.52 60.93 140.38
6 Ladakh 194.49 163.67 259.84
7 Lakshdweep 93.97 - -
8 Puduchery 65.81 70.15 63.98
All India Tele-density 82.07 58.16 125.08
20
 Table 1.17 : Rural Wireless Subscriber base and Market Share
(as on 30.09.2024)
Service Total number Rural % of Rural Market Share
Provider of wireless Subscribers subscribers of Rural
Subscribers (in millions) in total Subscribers
(in millions)
Reliance Jio 463.78 205.67 44.35% 39.13%

Bharti Airtel 383.48 186.78 48.71% 35.54%

Vodafone Idea
212.45 103.24 48.60% 19.64%
Ltd
BSNL 92.10 29.87 32.43% 5.68%

MTNL 1.91 0.04 1.85% 0.01%

Total 1,153.72 525.60 45.56% 100%

Wireless Data Usage

1.22 Volume of total wireless data usage decreased from 56,183 PB during Q.E. Jun-
24 to 56,174 PB during Q.E. Sep-24 with quarterly rate of decline 0.02%. Out
of total data wireless usage, 2G data usage was 66 PB, 3G data usage was 263
PB, 4G data usage was 43,083 PB and 5G data usage was 12,762 PB during
the quarter.

1.23 Total number of wireless data subscribers increased from 926.91 million at the
end of Jun-24 to 927.07 million at the end of Sep-24.

1.24 The contribution of 2G, 3G, 4G and 5G data usage in total volume of wireless
data usage are about 0.12%, 0.47%, 76.70% and 22.72% respectively during
the QE Sep-24.

1.25 Technology-wise trend of growth in volume of wireless data usage is depicted

in the following chart: -

21
 Chart 1.8: Trend of technology wise wireless data usase (in PB)

Wireless Data Usage (In PB)

56183

56174
52636
49543
60000

47629

44482
43406
43355

43083
42935
50000

40000

30000

20000

11383

12762
10000
3882

6239

8891
324
341

297

272

263
51

45

43

47

66
0
Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

2G 3G 4G 5G Total wireless data usage (PB)

1.26 The following chart depicts the trend of number of wireless data subscribers
and volume of wireless data usage in QE Sep-24.

Chart 1.9: Trend of Wireless data subscribers (million) and volume of

wireless data usage (PB)

60000 926.91 1000.00

913.34 927.07

Number of wireless data subscribers (million)

880.11 896.68
55000 56183 900.00
56174
50000 52636 800.00
49543
45000 47629 700.00

40000 600.00
Wireless Data usage (PB)

35000 500.00

30000 400.00

25000 300.00

20000 200.00

15000 100.00

10000 0.00
Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

Total wireless data usage during the quarter (PB)

Number of Wireless data Subsribers (Million)

22
 Section C : Wireline Service
*Table 1.18 : Service Providers providing Wireline Service

[As on 30th September, 2024]

Sl. Name of the
Area of Operation
No. Service Provider
Andhra Pradesh, Assam, Bihar, Delhi, Gujarat, Haryana, Himachal
Pradesh, Jammu & Kashmir, Karnataka, Kerala, Kolkata, Madhya
1 Bharti Airtel Ltd
Pradesh, Maharashtra, Mumbai, Punjab, Rajasthan, Tamil Nadu
(including Chennai), UP-East, UP-West and West Bengal.
2 BSNL All India except Delhi & Mumbai
3 MTNL Delhi & Mumbai
Quadrant
4 Punjab
Televentures Ltd.
Andhra Pradesh, Bihar, Delhi, Gujarat, Karnataka, Kerala,
Reliance
Kolkata, Madhya Pradesh, Maharashtra, Mumbai, Odisha, Punjab,
5 Communications
Rajasthan, Tamil Nadu (including Chennai), UP-East, UP-West and
Ltd.
West Bengal

Tata Teleservices Andhra Pradesh, Bihar, Delhi, Gujarat, Haryana, Himachal

Ltd. & Tata Pradesh, Karnataka, Kerala, Kolkata, Madhya Pradesh,
6.
Teleservices Maharashtra, Mumbai, Odisha, Punjab, Rajasthan, Tamil Nadu
(Maharashtra) Ltd. (including Chennai), UP-East, UP-West and West Bengal.

Andhra Pradesh, Assam, Bihar, Delhi, Gujarat, Haryana, Himachal

Pradesh, Jammu & Kashmir, Karnataka, Kerala, Kolkata, Madhya
7 Vodafone Idea Ltd Pradesh, Maharashtra, Mumbai, North-East, Odisha, Punjab,
Rajasthan, Tamil Nadu (including Chennai), UP-East, UP-West and
West Bengal.
Andhra Pradesh, Assam, Bihar, Delhi, Gujarat, Haryana, Himachal
Pradesh, Jammu & Kashmir, Karnataka, Kerala, Kolkata, Madhya
Reliance Jio
8 Pradesh, Maharashtra, Mumbai, North-East, Odisha, Punjab,
Infocomm Ltd.
Rajasthan, Tamil Nadu (including Chennai), UP-East, UP-West and
West Bengal.
V-CON Mobile &
9. Infra Pvt. Ltd. Punjab
(VMIPL)
Andhra Pradesh
10. State Fibernet Pvt. Andhra Pradesh
Ltd. (APFPL)

1.27 Wireline subscribers base increased from 35.11 million at the end of Jun-24
to 36.93 million at the end of Sep-24 with quarterly rate of growth 5.20%.
Overall Wireline Teledensity in the country increased from 2.50% at the end of
Jun-24 to 2.63% at the end of Sep-24.

23
 Chart 1.10: Wireline Subscriber Base and Tele-density

40.0
2.63
2.41 2.50
35.0 2.50
2.28
2.22
Subscriber Base (Million)

30.0
2.00

Teledensity
25.0

1.50

36.93
20.0

35.11
33.79
31.84
30.98

15.0
1.00

10.0
0.50
5.0

0.0 0.00
Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

Subscriber Base Teledensity

1.28 Urban wireline subscriber base increased by 5.93% from 32.13 million at the
end of Jun-24 to 34.03 million at the end of Sep-24 however rural wireline
subscription decreased by 2.66%, from 2.98 million to 2.90 million during the
same period.

Table 1.19: Wireline Subscriber Base & Tele-density - Rural & Urban

Subscriber Base
Tele-density (%)
Quarter ending (million)
Rural Urban Rural Urban
Sep-23 2.68 28.30 0.30 5.74

Dec-23 2.72 29.12 0.30 5.88

Mar-24 2.88 30.92 0.32 6.21

Jun-24 2.98 32.13 0.33 6.43

Sep-24 2.90 34.03 0.32 6.78

24
 Table 1.20 : Service Provider wise Wireline Subscriber base
(Rural - Urban) – As on 30.09.2024

Service Subscriber Base Percentage Share of

Provider (million) of Rural Rural
subscribers subscription
Rural Urban Total

BSNL 1.98 4.16 6.13 32.25% 68.15%

Bharti 0.003 9.32 9.32 0.03% 0.09%
MTNL 0.00003 2.07 2.07 0.001% 0.00%
Tata 0.01 2.36 2.36 0.28% 0.23%
Reliance
0.0003 0.12 0.12 0.25% 0.01%
Com
Quadrant 0.06 0.30 0.36 16.93% 2.07%
Vodafone
0.00 0.86 0.86 0.00 0.00%
Idea
Reliance Jio 0.38 14.62 15.00 2.55% 13.18%
VMIPL 0.00 0.06 0.06 0.00% 0.00%
APSFL 0.47 0.17 0.64 74.00% 16.27%
Total 2.90 34.03 36.93 7.86% 100.00%

1.29 Detailed table on service provider wise wireline subscriber base in each service
area is at Annexure-1.2.
Chart 1.11: Composition of Wireline Subscriber base - Rural & Urban
91.35%

91.46%

91.49%

91.51%

92.14%
8.65%

8.54%

8.51%

8.49%

7.86%

Sep-23 Dec-23 Mar-24 Jun-24 Sep-24

Urban Rural

25
1.30 Market Share of Rural wireline subscription decreased from 8.49% in QE Jun-
24 to 7.86% in QE Jun-24.

Table 1.21 : Service Provider wise growth in Wireline Subscriber base

Service Subscriber Base (million) Rate of Market Market

Provider change share- share-
Net
Jun-24 Sep-24 (%) Jun-24 Sep-24
Addition
BSNL 6.37 6.13 -0.24 -3.70% 18.14% 16.61%
Bharti 9.05 9.32 0.27 2.97% 25.79% 25.24%
MTNL 2.15 2.07 -0.07 -3.41% 6.11% 5.61%
Tata 2.31 2.36 0.05 2.26% 6.58% 6.40%
Reliance Com 0.12 0.12 -0.006 -5.02% 0.35% 0.32%
Quadrant 0.38 0.36 -0.02 -5.84% 1.08% 0.96%
Vodafone Idea 0.82 0.86 0.04 5.02% 2.35% 2.34%
Reliance Jio 13.20 15.00 1.80 13.67% 37.59% 40.61%
VMIPL 0.07 0.06 -0.004 -5.73% 0.19% 0.17%
APSFL 0.64 0.64 -0.001 -0.14% 1.82% 1.73%
Total 35.11 36.93 1.82 5.20% 100 100

Table 1.22: Service Area wise Wireline Subscriber base & Net Additions (in million)

Net Rate of
Service Area Jun-24 Sep-24
Additions Change (%)
Andhra Pradesh 3.80 3.97 0.17 4.53%
Assam 0.35 0.37 0.02 5.77%
Bihar 1.07 1.19 0.12 11.33%
Delhi 4.56 4.71 0.16 3.43%
Gujarat 1.68 1.80 0.12 7.22%
Haryana 0.62 0.68 0.06 10.18%
Himachal Pradesh 0.18 0.19 0.01 6.41%
Jammu & Kashmir 0.42 0.45 0.03 6.62%
Karnataka 3.47 3.62 0.15 4.33%

26
 Net Rate of
Service Area Jun-24 Sep-24
Additions Change (%)
Kerala 1.56 1.60 0.04 2.66%
Madhya Pradesh 1.82 1.94 0.12 6.44%
Maharashtra 1.72 1.82 0.10 6.00%
Mumbai 3.56 3.58 0.02 0.52%
North East 0.27 0.29 0.02 6.66%
Odisha 0.53 0.57 0.04 8.19%
Punjab 1.74 1.83 0.09 5.11%
Rajasthan 1.08 1.18 0.10 9.71%
Tamil Nadu 2.99 3.07 0.07 2.46%
U.P.(E) 1.03 1.15 0.12 11.91%
U.P.(W) 1.06 1.19 0.12 11.70%
Kolkata 1.04 1.10 0.06 5.31%
West Bengal 0.56 0.63 0.07 12.41%
All India 35.11 36.93 1.82 5.20%

1.31 West Bengal service area showed maximum growth of 12.41% in their wireline
subscriber base during the quarter ending Sep-24.

27
 Table 1.23: Service Area wise Wireline Rural-Urban
Subscriber Base (in million)
Service Area Total Rural Urban % of Rural
Subscribers Subscribers Subscribers Subscribers
Andhra Pradesh 3.97 0.69 3.29 17.32%
Assam 0.37 0.02 0.35 5.04%
Bihar 1.19 0.09 1.10 7.55%
Delhi 4.71 0.006 4.71 0.13%
Gujarat 1.80 0.08 1.72 4.57%
Haryana 0.68 0.14 0.54 20.82%
Himachal Pradesh 0.19 0.05 0.14 28.34%
Jammu & Kashmir 0.45 0.02 0.43 4.04%
Karnataka 3.62 0.09 3.53 2.47%
Kerala 1.60 0.58 1.02 36.28%
Madhya Pradesh 1.94 0.08 1.86 4.01%
Maharashtra 1.82 0.14 1.68 7.62%
Mumbai 3.58 0.01 3.56 0.40%
North East 0.29 0.01 0.27 5.12%
Odisha 0.57 0.04 0.53 7.35%
Punjab 1.83 0.33 1.50 17.82%
Rajasthan 1.18 0.07 1.11 6.16%
Tamil Nadu 3.07 0.22 2.85 7.17%
U.P.(E) 1.15 0.04 1.11 3.66%
U.P.(W) 1.19 0.07 1.12 5.77%
Kolkata 1.10 0.003 1.09 0.29%
West Bengal 0.63 0.11 0.51 18.10%
All India 36.93 2.90 34.03 7.86%

1.32 Kerala service area has the maximum share 36.28% of rural wireline subscriber
in its total wireline subscriber base at the end of Sep-24.

28
 Table 1.24: Service Area wise Wireline Tele-density

As on 30th June, 2024 As on 30th September, 2024

Service Area Rural Tele- Urban Tele- Total Tele- Rural Tele- Urban Tele- Total Tele-
density (%) density (%) density (%) density (%) density (%) density (%)
Andhra Pradesh 1.32 8.02 4.14 1.30 8.46 4.33
Assam 0.08 5.71 0.96 0.06 6.13 1.02
Bihar 0.06 3.71 0.63 0.06 4.13 0.70
Delhi - - 20.82 - - 21.44
Gujarat 0.21 4.33 2.27 0.22 4.62 2.43
Haryana 0.73 3.71 2.00 0.80 4.05 2.20
Himachal Pradesh 0.81 15.90 2.37 0.80 17.45 2.52
Jammu & Kashmir 0.18 9.37 3.02 0.19 9.97 3.22
Karnataka 0.25 10.98 5.09 0.24 11.44 5.30
Kerala 8.44 3.19 4.33 7.54 3.60 4.45
Madhya Pradesh 0.09 5.12 1.53 0.09 5.43 1.63
Maharashtra
0.23 8.06 4.08 0.23 8.21 4.17
(incl. Mumbai)*
North East 0.15 4.52 1.70 0.14 4.81 1.81
Odisha 0.12 5.73 1.19 0.12 6.22 1.29
Punjab 1.69 10.00 5.39 1.82 10.42 5.66
Rajasthan 0.12 4.57 1.31 0.12 5.01 1.43
Tamil Nadu 0.74 6.33 3.80 0.62 6.59 3.89
(incl. Chennai)
Uttar Pradesh
0.05 3.20 0.83 0.06 3.57 0.93
(incl. UPE & UPW)*
West Bengal
0.18 3.93 1.59 0.18 4.23 1.71
(incl. Kolkata)*
All India 0.33 6.43 2.50 0.32 6.78 2.63

* Population data/projections are available state-wise only

Note: - 1. Tele-density figures are derived from the subscriber data provided by the operators and projection of
population from the ‘Report of the Technical Group on Population Projections for India and States 2011 –
2036’, which is available under the link [Link]
Population%20Projection%20Report%202011-2036%20-%20upload_compressed_0.pdf
2. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes
Chhatishgarh, Bihar includes Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes Uttarakhand,
West Bengal includes Sikkim and North-East includes Arunachal Pradesh, Manipur, Meghalaya, Mizoram,
Nagaland & Tripura states.

29
 Table 1.25: State/UT wise Wireline Subscriber base

Sl. Wireline Subscribers (in million)

States/UT
No. Total Rural Urban
1 Andhra Pradesh 2.46 0.63 1.83
2 Arunachal Pradesh 0.02 0.001 0.02
3 Assam 0.37 0.02 0.35
4 Bihar 0.78 0.06 0.72
5 Chhattisgarh 0.43 0.02 0.41
6 Goa 0.06 0.02 0.04
7 Gujarat 1.79 0.08 1.71
8 Haryana 0.88 0.15 0.73
9 Himachal Pradesh 0.19 0.05 0.14
10 Jharkhand 0.41 0.03 0.38
11 Karnataka 3.62 0.09 3.53
12 Kerala 1.60 0.58 1.02
13 Madhya Pradesh 1.51 0.06 1.45
14 Maharashtra Incl. Mumbai 5.34 0.14 5.20
15 Manipur 0.07 0.004 0.07
16 Meghalaya 0.07 0.003 0.07
17 Mizoram 0.04 0.001 0.04
18 Nagaland 0.04 0.0002 0.04
19 Odisha 0.57 0.04 0.53
20 Punjab 1.54 0.30 1.25
21 Rajasthan 1.18 0.07 1.11
22 Sikkim 0.01 0.001 0.01
23 Tamil Nadu 3.00 0.21 2.80
24 Telangana 1.52 0.06 1.46
25 Tripura 0.05 0.01 0.05
26 Uttar Pradesh (UPE+UPW) 2.25 0.08 2.18
27 Uttarakhand 0.41 0.03 0.38
28 West Bengal Incl. Kolkata 1.68 0.09 1.58
Union Territories
1 Andaman & Nicobar Islands 0.04 0.02 0.02
2 Chandigarh 0.28 0.030 0.25
Dadra and Nagar Haveli and
3 0.01 0.001 0.01
Daman and Diu
4 Delhi 4.18 0.0003 4.18
5 Jammu & Kashmir 0.45 0.02 0.43
6 Ladakh 0.004 0.001 0.003
7 Lakshdweep 0.007 0.004 0.003
8 Puduchery 0.07 0.01 0.05
Total 36.93 2.90 34.03
30
 Table 1.26: State/UT wise Wireline Tele-density
Wireline Tele-density
[Link]. State/UT
Total (%) Rural (%) Urban (%)
1 Andhra Pradesh 4.60 1.88 9.15
2 Arunachal Pradesh 1.14 0.08 4.17
3 Assam 1.02 0.06 6.13
4 Bihar 0.60 0.06 4.47
5 Chhattisgarh 1.40 0.08 4.85
6 Goa 3.88 4.76 3.62
7 Gujarat 2.46 0.22 4.75
8 Haryana 2.86 0.84 5.55
9 Himachal Pradesh 2.52 0.80 17.45
10 Jharkhand 1.02 0.09 3.60
11 Karnataka 5.30 0.24 11.44
12 Kerala 4.43 7.49 3.60
13 Madhya Pradesh 1.71 0.10 5.63
14 Maharashtra Incl. Mumbai 4.17 0.21 8.30
15 Manipur 2.16 0.18 6.19
16 Meghalaya 2.03 0.11 9.40
17 Mizoram 3.25 0.12 5.77
18 Nagaland 1.73 0.02 3.59
19 Odisha 1.29 0.12 6.22
20 Punjab 4.97 1.65 9.48
21 Rajasthan 1.43 0.12 5.01
22 Sikkim 1.08 0.32 1.77
23 Tamil Nadu 3.89 0.58 6.66
24 Telengana 3.95 0.31 7.73
25 Tripura 1.22 0.25 2.63
26 Uttar Pradesh (UPE + UPW) 0.94 0.04 3.75
27 Uttarakhand 3.50 0.45 8.78
28 West Bengal incl. Kolkata 1.68 0.15 4.23
Union Territories
1 Andaman & Nicobar Islands 9.20 9.31 9.07
2 Chandigarh 22.72 - 20.32
Dadra and Nagar Haveli and
0.63 0.57 0.64
3 Daman and Diu
4 Delhi 19.01 0.45 19.07
5 Jammu & Kashmir 3.26 0.19 10.11
6 Ladakh 1.28 0.25 3.46
7 Lakshdweep 10.65 - 5.02
8 Puduchery 3.83 2.79 4.27
Total 2.63 0.32 6.78

31
Public Call Offices (PCO)

1.33 Total number of PCOs in the country decreased from 17,955 at the end of Jun-
24 to 15,374 at the end of Sep-24. Detailed table of service provider wise PCOs
is available at Annexure-1.3.

Chart 1.12: Trend of Number of PCOs

1.34 Number of PCOs continued show declining trend over the year. It has recorded
an overall quarterly rate of decline 14.37% and on Y-O-Y basis rate of decline
of 49.83% at the QE Sep-24.

Table 1.27: Rate of change & Market share of PCOs

Service Rate of Market share (%)

Jun-24 Sep-24
Provider change (%) (Sep-24)
BSNL 13,315* 11,199 -15.89% 72.84%

MTNL 4,374 3,922 -10.33% 25.51%

Quadrant 266 253 -4.89% 1.65%

Total 17955 15374 -14.37% 100%

* BSNL has revised No. of PCO in KTK LSA from 432 to 1429 in QE Jun-24.

32
Village Public Telephones (VPTs)

1.35 There are 6,40,930 inhabited villages in India as per census 2011. During the
Q.E. Sep-24, there are 68,606 villages having Village Public Telephones (VPTs).

1.36 Number of VPTs remained same i.e. 68,606 at the end of Sep-24, as were at
the end of Jun-24.

1.37 As per the information received in TRAI, at the end of Sep-24, only M/s BSNL
was providing VPT in the country. Service area wise detailed table of VPT is
available at Annexure-1.4.

Chart 1.13: Trend of number of VPTs

33
 Section D: Internet Service

1.38 This section summarizes information submitted by internet service providers

for the quarter ending Sep-24. Part-I consists of information of Internet service
(narrowband+broadband), Part-II consists of broadband service and Part-III
covers narrowband service.

Part-I: Internet Service (broadband + narrowband)

1.39 This report is compiled on the revised definition of Broadband speed i.e.
> 2Mbps, as notified by DoT on 25.01.2023. As per reports received from 1184
operators, total number of internet subscribers increased from 969.60 million
at the end of Jun-24 to 971.50 million at the end of Sep-24 with quarterly rate
of growth 0.20%. Out of total 971.50 million internet subscribers, 944.39
million were broadband subscribers and 27.11 million were narrowband
subscribers.

1.40 Wired Internet subscribers increased from 42.04 million at the end of Jun-24
to 43.64 million at the end of Sep-24 with quarterly growth rate of 3.80%.
Wireless Internet subscribers increased from 927.56 million at the end of Jun-
24 to 927.86 million at the end of Sep-24 with quarterly rate of growth 0.03%.

1.41 The number of Broadband subscribers increased from 940.75 million at the
end of Jun-24 to 944.39 million at the end of Sep-24 with quarterly rate of
growth 0.39%. Number of Narrowband subscribers decreased from 28.85
million at the end of Jun-24 to 27.11 million at the end of Sep-24 with quarterly
rate of decline by 6.05%.

34
 Table 1.28: Trend of Internet subscriber base

Mode of Access

Wireless Subscribers (in million) Total

Segment Wired Subscribers
Fixed Wireless Mobile Total
Subscribers (Wi-Fi, Wi-Max, (in million)
(in million)
Wireless Wireless
Radio & VSAT) (Phone + Dongle)
Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24

Broadband 41.83 43.62 0.70 0.99 898.22 899.78 898.92 900.77 940.75 944.39

Narrowband 0.21 0.02 0.004 0.001 28.64 27.08 28.64 27.09 28.85 27.11

Total 42.04 43.64 0.70 0.99 926.86 926.87 927.56 927.86 969.60 971.50

1.42 The following charts present the composition of Internet Subscribers by mode
of access and composition of Broadband & Narrowband subscription as on 30th
September, 2024.

Chart 1.14: Composition of Internet subscription

1.43 Out of total internet subscribers, 95.41% subscribers are using Mobile devices
for access of internet service. Wired internet subscribers are only 4.49% in total
internet subscribers at the end of Sep-24.

35
 Chart 1.15 : Composition of Broadband & Narrowband subscription

1.44 Out of total internet subscribers, 97.21% subscribers are using broadband for
access of internet.

1.45 Share of private internet service providers in total internet subscriber base is
96%, at QE Sep-24. The following charts present the composition of market
share of PSUs and Private Internet service providers.

Chart 1.16 : Market share of PSUs and Private Internet Service Providers

36
1.46 The urban/rural break up of internet subscribers are as per the following table:

Table 1.29: Service Area wise Break up of Rural-Urban internet subscriber base
(in millions)

Total Total
Telecom Service Narrowband Broadband
(Sep-2024) (Jun-2024)
Area
Rural Urban Rural Urban Rural Urban Rural Urban
Andhra Pradesh 0.86 0.87 30.31 40.88 31.17 41.75 31.21 40.90
Assam 0.16 0.09 13.11 6.99 13.28 7.08 13.21 7.03
Bihar 1.27 0.44 47.10 25.46 48.37 25.90 48.91 26.24
Delhi 0.08 5.34 1.37 50.11 1.46 55.45 1.33 55.63
Gujarat 0.28 0.47 18.99 37.07 19.27 37.55 19.33 37.90
Haryana 0.20 0.82 9.42 10.37 9.63 11.19 9.77 10.93
Himachal Pradesh 0.05 0.05 3.97 2.70 4.02 2.74 4.07 2.62
Jammu & Kashmir 0.11 0.06 4.87 5.57 4.97 5.63 4.81 5.47
Karnataka 1.19 2.49 20.05 36.11 21.23 38.59 21.00 37.70
Kerala 0.41 0.52 17.21 17.51 17.61 18.03 16.70 18.11
Kolkata 0.02 0.31 1.37 18.01 1.39 18.33 1.43 18.11
Madhya Pradesh 0.58 0.48 29.21 37.79 29.79 38.27 29.38 37.79
Maharashtra 0.66 0.75 32.75 46.29 33.41 47.05 33.89 46.70
Mumbai 0.02 0.78 1.29 30.49 1.31 31.27 1.33 31.31
North East 0.06 0.06 5.35 4.96 5.41 5.02 5.52 5.04
Orissa 0.27 0.10 16.64 8.67 16.91 8.77 16.75 8.49
Punjab 0.18 0.39 9.35 18.81 9.53 19.21 9.92 19.21
Rajasthan 0.49 0.60 25.33 25.99 25.83 26.59 26.47 26.74
Tamil Nadu 0.60 0.99 17.12 45.22 17.72 46.21 17.82 45.68
UP (East) 1.47 0.62 44.59 32.56 46.05 33.18 46.49 32.67
UP (West) 0.37 0.62 22.16 26.83 22.53 27.46 23.24 27.36
West Bengal 0.61 0.31 23.82 20.58 24.42 20.89 24.75 20.64
9.94 17.17 395.40 548.99 405.33 566.16 407.33 562.27
Grand Total
27.11 944.39 971.50 969.60
*The information is compiled based on the reports being received from the Internet Service Providers.

37
 Table 1.30: State/UT wise Break up of Rural-Urban internet subscriber base (in millions)
Total
Narrowband Broadband
[Link]. State(s) (Sep-2024)
Rural Urban Rural Urban Rural Urban
1 Andhra Pradesh 0.49 0.48 17.47 18.05 17.97 18.53
2 Arunachal Pradesh 0.01 0.01 0.53 0.38 0.54 0.39
3 Assam 0.16 0.09 13.11 6.99 13.28 7.08
4 Bihar 1.06 0.29 36.31 17.04 37.37 17.33
5 Chattisgarh 0.12 0.10 8.53 8.95 8.65 9.05
6 Goa 0.04 0.07 0.64 1.73 0.68 1.80
7 Gujarat 0.25 0.44 18.53 35.45 18.77 35.89
8 Haryana 0.21 1.63 9.73 18.55 9.95 20.18
9 Himachal Pradesh 0.05 0.05 3.97 2.70 4.02 2.74
10 Jharkhand 0.20 0.15 10.80 8.42 11.00 8.57
11 Karnataka 1.19 2.49 20.05 36.11 21.23 38.59
12 Kerala 0.38 0.52 17.17 17.50 17.55 18.02
13 Madhya Pradesh 0.46 0.38 20.68 28.85 21.15 29.22
14 Maharashtra incl. Mumbai 0.63 1.46 33.40 75.05 34.03 76.52
15 Manipur 0.01 0.01 0.95 1.32 0.96 1.33
16 Meghalaya 0.01 0.01 1.32 0.75 1.34 0.76
17 Mizoram 0.004 0.01 0.53 0.71 0.53 0.72
18 Nagaland 0.01 0.01 0.96 0.68 0.97 0.69
19 Odisha 0.27 0.10 16.64 8.67 16.91 8.77
20 Punjab 0.18 0.34 9.31 17.43 9.49 17.77
21 Rajasthan 0.49 0.60 25.34 25.99 25.83 26.59
22 Sikkim 0.01 0.00 0.36 0.29 0.37 0.29
23 Tamil Nadu incl. Chennai 0.59 0.98 16.88 44.76 17.46 45.74
24 Telangana 0.37 0.38 12.84 22.84 13.21 23.22
25 Tripura 0.02 0.02 1.05 1.12 1.06 1.14
26 Uttar Pradesh (UPE+UPW) 1.80 2.45 62.84 64.47 64.64 66.93
27 Uttarakhand 0.07 0.07 4.68 5.08 4.75 5.15
28 West Bengal incl. Kolkata 0.62 0.57 24.65 38.13 25.27 38.70
Union Territories
1 Andaman & Nicobar Islands 0.01 0.05 0.17 0.20 0.18 0.25
2 Chandigarh 0.0003 0.02 0.03 1.32 0.03 1.33
Dadar & Nagar Haweli (incl.
3
Daman & Diu)
0.03 0.03 0.47 1.63 0.50 1.66
4 Delhi 0.05 3.28 0.29 31.83 0.34 35.11
5 Jammu & Kashmir 0.10 0.06 4.55 5.45 4.65 5.51
6 Ladakh 0.002 0.004 0.32 0.11 0.32 0.12
7 Lakshdweep 0.02 0.00002 0.04 0.003 0.06 0.003
8 Puduchery 0.01 0.01 0.25 0.45 0.26 0.45
Total 9.94 17.17 395.40 548.99 405.33 566.16
Grand Total 27.11 944.39 971.50

38
 Table 1.31: Internet Subscriber Base and Market Share of top 10 Service
Providers
No. of
Share
[Link] ISP Subscribers
(%)
(In million)
1 Reliance Jio Infocomm Ltd 477.94 49.20%
2 Bharti Airtel Ltd. 300.36 30.92%
3 Vodafone Idea Ltd 134.89 13.89%
4 Bharat Sanchar Nigam Ltd. 41.09 4.23%
5 Atria Convergence Technologies Limited 2.27 0.23%
6 Kerala Vision Broadband Ltd. 1.22 0.13%
7 Hathway Cable And Datacom Limited 1.09 0.11%
8 ONEOTT iNTERTAINMENT LIMITED 1.04 0.11%
9 Excitel Broadband Private Limited 0.97 0.10%
10 GTPL Broadband Pvt. Ltd. 0.79 0.08%
Total of Top 10 ISPs 961.67 98.99%
Others 9.82 1.01%
Grand Total 971.50 100

1.47 Reliance Jio holds the top position with 49.20% of market share of internet
subscribers followed by Bharti Airtel Ltd with 30.92% at the QE Sep-24. M/s
Vodafone Idea Ltd held the third position in respect of internet subscriber base
with market share of 13.89%.

1.48 Out of total 1184 internet service providers, top 10 Service Providers together
hold 98.99% of total internet subscriber base at the
QE Sep-24. Detailed table of number of internet subscriber base (broadband
and narrowband) of all the service providers is available at Annexure-1.5.

1.49 The following chart depicts the internet subscriber base of top ten Internet
Service Providers (ISPs) in the QE Sep-24.

39
 Chart 1.17 : Subscriber base of top ten ISPs

1.50 Out of total 43.64 million wired internet subscribers, Reliance Jio Infocomm
Ltd holds 32.46% market share with 14.16 million subscribers, followed by
Bharti with 8.48 million subscribers.

Chart 1.18: Composition of Wired Internet subscribers

40
1.51 In wireless internet segment, Reliance Jio holds 49.98% market share with
463.78 million subscribers followed by Bharti Airtel Ltd with 31.46% and
291.88 million wireless internet subscribers at the QE Sep-24.

Chart 1.19: - Composition of Wireless Internet subscription

Chart 1.20 : Technology trend for Mobile Devises (Phone+Dongle)

700.00 666.19

600.00
Subscribers (in Million)

500.00

400.00

300.00
218.19
200.00

100.00
27.08 15.40
0.00
GPRS/EDGE HSPA/WCDMA LTE 5G

41
 Chart 1.21 : Technology trend for Fixed Wireless:

(Wi-Fi, Wi-Max, Radio & FWA-5G etc.)

8.00 7.23
7.00
6.00
Subsribers (in Lakh)

5.00
4.00
3.00
1.98
2.00
1.00 0.64
0.03 0.0003
0.00
Wi-Fi Radio FWA-5G Wi-Max VSAT
Internet Access Mechanism

Chart 1.22: Technology trend for Wired Internet Access

42
1.52 Top five Telecom Service Areas in terms of internet subscriptions
(wired+wireless) are: -

S. No. Telecom Service Area Sep–24

1 Maharashtra 80.46
2 Uttar Pradesh East 79.24
3 Bihar 74.27
4 Andhra Pradesh 72.93
5 Madhya Pradesh 68.07

43
 Table 1.32 : Service Area wise number of Internet Subscribers per 100
population at the end of Sep-24

Internet Subscribers No. of Internet subscribers

Service Area (in million) per 100 population
Rural Urban Total Rural Urban Total
Andhra Pradesh 31.17 41.75 72.93 58.83 107.50 79.42
Assam 13.28 7.08 20.36 43.48 124.03 56.17
Bihar 48.37 25.90 74.27 33.78 96.89 43.71
Delhi 1.46 55.45 56.91 - - 258.89
Gujarat 19.27 37.55 56.82 52.04 100.81 76.49
Haryana 9.63 11.19 20.82 54.88 84.51 67.63
Himachal Pradesh 4.02 2.74 6.76 59.59 352.22 89.88
Jammu & Kashmir 4.97 5.63 10.60 51.24 129.21 75.39
Karnataka 21.23 38.59 59.83 56.65 124.98 87.52
Kerala 17.61 18.03 35.64 228.41 63.57 98.81
Madhya Pradesh 29.79 38.27 68.07 35.17 111.86 57.23
Maharashtra 33.41 47.05 80.46
52.88 122.62 87.27
Mumbai 1.31 31.27 32.57
North East 5.41 5.02 10.43 52.60 88.15 65.28
Orissa 16.91 8.77 25.68 47.04 102.69 57.72
Punjab 9.53 19.21 28.74 53.32 133.27 89.00
Rajasthan 25.83 26.59 52.42 42.84 120.23 63.61
Tamil Nadu 17.72 46.21 63.94 49.61 106.98 81.01
UP (East) 46.05 33.18 79.24
36.31 97.16 51.42
UP (West) 22.53 27.46 49.99
Kolkata 1.39 18.33 19.72
40.98 103.38 64.43
West Bengal 24.42 20.89 45.32

Total 405.33 566.16 971.50 44.85 112.74 69.10

* Population data/projections are available state-wise only.

Notes:
1. No. of total internet subscribers per 100 population is derived from the subscriber data provided by the operators and
the and the projection of population from the ‘Report of the Technical Group on Population Projections for India and
States 2011 – 2036’, which is available under the link [Link]
Population%20Projection%20Report%202011-2036%20-%20upload_compressed_0.pdf
2. Data/information for Andhra Pradesh includes Telengana, Madhya Pradesh includes Chhatishgarh, Bihar includes
Jharkhand, Maharashtra includes Goa, Uttar Pradesh includes Uttarakhand, West Bengal includes Sikkim and
North-East includes Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland & Tripura states.
44
Table 1.33 : State/UT wise number of Internet Subscribers per 100 population
at the end of Sep-24
Total Subscribers (In million) Tele-density (%)
S.N. State(s)
Rural Urban Total Rural Urban Total
1 Andhra Pradesh 17.97 18.53 36.50 53.73 92.61 68.28
2 Arunachal Pradesh 0.54 0.39 0.93 46.02 94.76 58.69
3 Assam 13.28 7.08 20.36 43.48 124.03 56.17
4 Bihar 37.37 17.33 54.70 32.90 107.75 42.19
5 Chattisgarh 8.65 9.05 17.70 38.89 106.60 57.59
6 Goa 0.68 1.80 2.48 190.67 146.34 156.34
7 Gujarat 18.77 35.89 54.66 51.02 99.48 75.02
8 Haryana 9.95 20.18 30.13 56.72 152.39 97.88
9 Himachal Pradesh 4.02 2.74 6.76 59.59 352.21 89.87
10 Jharkhand 11.00 8.57 19.57 37.16 80.47 48.61
11 Karnataka 21.23 38.59 59.83 56.65 124.98 87.52
12 Kerala 17.55 18.02 35.57 227.55 63.71 98.80
13 Madhya Pradesh 21.15 29.22 50.37 33.85 113.59 57.10
14 Maharashtra 34.03 76.52 110.55 52.12 122.16 86.42
15 Manipur 0.96 1.33 2.29 43.77 124.00 70.13
16 Meghalaya 1.34 0.76 2.10 49.62 107.85 61.68
17 Mizoram 0.53 0.72 1.25 95.43 102.87 99.55
18 Nagaland 0.97 0.69 1.66 82.55 63.31 73.30
19 Odisha 16.91 8.77 25.68 47.04 102.69 57.72
20 Punjab 9.49 17.77 27.26 53.09 135.04 87.84
21 Rajasthan 25.83 26.59 52.42 42.84 120.23 63.61
22 Sikkim 0.37 0.29 0.66 110.81 79.46 94.42
23 Tamil Nadu incl. Chennai 17.46 45.74 63.21 49.59 108.92 81.85
24 Telangana 13.21 23.22 36.43 67.56 123.32 94.92
25 Tripura 1.06 1.14 2.20 42.89 65.88 52.31
Uttar Pradesh
26
(UPE+UPW)
64.64 66.93 131.57 35.64 115.23 54.94
27 Uttarakhand 4.75 5.15 9.90 63.35 118.89 83.70
28 West Bengal incl. Kolkata 25.27 38.70 63.97 40.46 103.49 64.07
Union Territories
Andaman & Nicobar
1 0.18 0.25 0.43 80.77 138.98 106.92
Islands
2 Chandigarh 0.03 1.33 1.37 - - 109.57
Dadar & Nagar Haweli
3 0.50 1.66 2.16 206.32 142.10 153.06
(incl. Daman & Diu)
4 Delhi 0.34 35.11 35.46 - - 161.29
5 Jammu & Kashmir 4.65 5.51 10.16 48.96 129.37 73.84
6 Ladakh 0.32 0.12 0.44 156.55 122.38 145.59
7 Lakshdweep 0.06 0.003 0.07 - - 97.90
8 Puduchery 0.26 0.45 0.71 51.57 37.76 41.84
Total 405.33 566.16 971.50 44.85 112.74 69.10
45
ISP Connectivity

1.53 The International Internet bandwidth owned by various service providers is

reported to be 49,351 Gbps during the quarter ending Sep-24 as compared to
49,523 Gbps during the previous quarter.

Public WiFi Hotspot

1.54 A public Wi-Fi hotspot is an area where you can access Wi-Fi enabled internet.
These areas are usually created in places such as malls, coffee shops, airports,
stadiums, and parks to name a few. As per the information furnished by
operators, the details as on 30th Sep, 2024 as tabulated below. State/UT wise
information on Public Wi-Fi Hotspots, as on 30th September, 2024, available at
Annexure-1.6.

Table 1.34 : No. of Public Wi-Fi Hotspots, Access Points, Wi-Fi Users and
Aggregate Data Consumed, at the end of Sep-24

S. No. Category Jun-24 Sep-24 Growth (%)

1. Public Wi-Fi Hotspots 164909 164803 -0.06%
2. Number of Access Points 385321 385154 -0.04%
3. Number of unique Wi-Fi Users 6744732 8345556 23.73%
4. Aggregate Data Consumed (TB) 13094 18431 40.76%
during the quarter

Internet Telephony

1.55 As per the reports received from 14 service providers, providing Internet
Telephony services, the total outgoing minutes of usage for internet telephony
decreased from 87.01 million minutes at the end of Jun-24 to 84.21 million

46
 minutes at the end of Sep-24. List of Internet Telephony Service providers is
available at Annexure-1.7.

Chart 1.23 : Trends in MOU for Internet Telephony

115.00

100.00 94.73 93.47

87.01
Minutes in million

84.21
85.00
74.14

70.00

55.00

40.00

25.00
Sep-23 Dec-23 Mar-24 Jun-24 Sep-24
Quarter Ending

Part-II : Broadband Service (Download Speed >=2Mbps)

1.56 The total number of broadband subscribers increased from 940.75 million at
the end of Jun-24 to 944.39 million at the end of Sep-24. Out of which number
of wired broadband subscribers are 43.62 million and wireless broadband
subscribers are 900.77 million.

1.57 Top five broadband (wired+wireless) service providers in term of subscribers

are Reliance Jio 477.94 million, Bharti Airtel 285.17 million, Vodafone Idea Ltd
126.36 million, BSNL 37.73 million and Atria Convergence 2.27 million.

1.58 In wired broadband segment, Reliance Jio Infocomm Ltd. holds 32.47% market
share with 14.16 million subscribers followed by Bharti Airtel Ltd. with 8.48
million subscribers in QE Sep-24.

47
1.59 In wireless broadband segment, Reliance Jio holds 51.49% market share with
463.78 million subscribers followed by Bharti Airtel Ltd 30.72% with 276.68
million subscribers in QE Sep-24.

1.60 Top five service areas in respect of broadband subscriptions at Q.E. Sep-24 are
Maharashtra 79.05 million, U.P.-East 77.14 million, Bihar 72.56 million,
Andhra Pradesh 71.19 million and Madhya Pradesh 67.01 million.

Chart 1.24 : Composition of Broadband subscription – Technology wise

1.61 Mobile Device Users (dongle+phone) constitute 95.28% of total broadband

subscribers at the end of Sep-24.

Part-III : Narrowband Service (Download Speed <2 Mbps)

1.62 Total number of narrowband subscribers decreased from 28.85 million at the
end of Jun-24 to 27.11 million at the end of Sep-24 with the quarterly rate of
decline 6.05%. Out of 27.11 million narrowband subscribers, Wired
Narrowband subscribers are 0.02 million and Wireless Narrowband
subscribers are 27.09 million.

48
1.63 The top five narrowband (wired+wireless) service providers in term of
subscriber base are Bharti Airtel 15.19 million, Vodafone Idea Ltd 8.53 million,
BSNL 3.37 million, MTNL 0.01 million and Om Internet Broadband Service Pvt.
Ltd. 0.001 million at the end of Sep-24.

1.64 In wired narrowband segment, BSNL hold 77.98% market share with 0.017
million subscribers followed by Om Internet Broadband Service Pvt. Ltd. with
0.001 million subscribers.

1.65 In wireless narrowband segment, Bharti Airtel holds 56.08% market share with
15.19 million subscribers followed by Vodafone Idea Ltd with 8.53 million
subscribers at the end of Sep-24.

Chart 1.25 : Composition of Narrowband subscription –

Technology wise

49
Section E: - Other Value Added Services - PMRTS & VSAT
Public Mobile Radio Trunk Services (PMRTS)

1.66 The subscriber base of PMRTS increased from 65,223 at the end of Jun-24 to
66,066 at the end of Sep-24 with quarterly rate of growth1.29%.

Table 1.35: PMRTS Subscriber base - Service Provider wise

Subscriber Subscriber % Growth in

Sl. Name of the Service Net
Base as on Base as on subscribers in
No Provider Addition
30.06.2024 30.09.2024 QE Sep-24
Arya Omnitalk Radio
1 Trunking Services Pvt. 52,544 53,231 687 1.31%
Ltd.
2 Procall Ltd. 4,167 4,069 -98 -2.35%

3 Quick Call 1,948 2,032 84 4.31%

4 Inative Networks Pvt Ltd 1,820 1,820 0 0.00%

5 Smartalk Pvt Ltd 1,385 1,477 92 6.64%

Bhilwara Telenet
6 843 891 48 5.69%
Services Pvt Ltd
Wiwanet Solutions Pvt
7 1,146 1,146 0 0.00%
Ltd
Airtalk Solutions &
8 1,370 1,400 30 2.19%
Services Pvt Ltd
Total 65,223 66,066 843 1.29%

1.67 Detailed table on Service Area wise subscriber base of PMRTS as on 30th
September, 2024 is available at Annexure-1.8.

50
 Chart 1.26 : Number of PMRTS subscribers & Rate of Growth (%)

Very Small Aperture Terminal (VSAT)

1.68 The total number of VSAT subscribers increased from 2,51,840 at the end of
Jun-24 to 2,52,183 at the end of Sep-24. Net increase during the quarter has
been 343 at the rate of growth of 0.14%.

Chart 1.27 : Number of VSAT Subscribers & Rate of Growth (%)

0.25% 0.30%
300,000
0.14% 0.20%
250,000 0.10%
0.03% 0.00%
200,000
-0.10%
-0.11%
253,250
253,530
253,445

252,183
251,840

150,000 -0.20%

100,000 -0.30%
-0.40%
50,000
-0.50%
-0.56%
- -0.60%
Sep-23 Dec-23 Mar-24 Jun-24 Sep-24
VSAT Subscribers % Growth

51
 Table 1.36: - VSAT Service Providers currently providing service & their
subscriber base

Subscriber base at the

%age Market
Sr. Name of Service Quarter ending Net
Growth Share (%)
No Providers Addition
Sep-24
Jun-24 Sep-24
Hughes
1 1,80,349 1,81,006 657 0.36% 71.78%
Communications Ltd.
2 Nelco Ltd. 63,588 63,623 35 0.06% 25.23%

3 BSNL 5,212 4,816 -396 -7.60% 1.91%

4 Infotel Satcom 2,684 2,686 2 0.07% 1.07%
5 JIO-VSAT 0 45 45 0.00% 0.02%
6 Cloudcast Digital 7 7 0 0.00% 0.00%
Total 2,51,840 2,52,183 343 0.14% 100

1.69 Hughes Communications Ltd. is the market leader having 1,81,006 subscribers
with market share of 71.78% followed by Nelco Ltd. having 63,623 subscribers
with market share of 25.23% at the end of Sep-24.

1.70 In term of net addition except BSNL all other service providers have registered
growth in their VSAT subscribers during this quarter.

52
 Chapter 2 :
Revenue and Usage
Wireless Services

------------------------------------------------------------------------------------------------------------
• For all the parameters, Metros indicate data for Delhi, Mumbai & Kolkata. Data for Chennai
service area has been included in Circle A, as part of TN.
• ARPU arrived after adjusting interconnect usage charges and roaming settlement charges.
• The data contained in this section covers the licensees, who have been providing service during
the entire period from 1st July, 2024 to 30th September, 2024 in the various service areas.

53
 Table 2.1: Key Indicators – Wireless Services

QoQ %age YoY %age

Parameter Sep-24 Jun-24 Sep-23
change change

Share of Prepaid (%) 91.83% 92.20% 91.62% -0.41% 0.23%

Incoming MOU per
486.63 486.77 473.76 -0.03% 2.71%
subscriber per month
Outgoing MOU per
487.49 486.83 474.33 0.13% 2.77%
subscriber per month
No. of Outgoing SMS per
11.18 10.90 11.76 2.52% -4.96%
subscriber per month
Average Revenue Per User
172.57 157.45 149.66 9.60% 15.31%
(ARPU) per month (Rs.)

2.1 The following chart presents % break-up of outgoing minutes from Home
Service Area (HSA) in the QE Sep-24.

Chart 2.1: % Break-up of Outgoing minutes from Home Service Area

(HSA) during Q.E. Sep-2024

2.2 The following chart presents pre-paid subscribers as a % of total subscribers

as on the last day of the respective quarters for various categories of circles.

54
 Chart 2.2: Pre-paid subscribers as a percent of total subscribers

Note: Based on subscriber figures as on the last day of the quarter.

2.3 The Market share of pre-paid segment has decreased from 92.20% at the end
of June-2024 to 91.83% at the end of Sep-2024.

2.4 Overall blended ARPU increased by 9.60% from Rs.157.45 in Q.E. June-2024
to Rs.172.57 in Q.E. Sep-2024. The ARPU for private service providers
increased by 9.15% from Rs.164.60 in Q.E. Jun-2024 to Rs. 179.67 in Q.E.
Sep-2024 and for PSU increased by 0.46% from Rs.68.48 in Q.E. Jun-2024 to
Rs.87.32 in Q.E. Sep-2024.

2.5 The ARPU per month for the pre-paid segment is Rs.171 and for the post-paid
segment is Rs.190.67 for Q.E. Sep-2024.

2.6 The following table presents the ARPU per month for various categories of
circles and platforms for payment viz. post-paid and pre-paid.

55
 Table 2.2: Monthly ARPU – Wireless Services in QE Sep-24

ARPU per month (in Rs.)

Circle Category
Post-paid Pre-paid Blended
Circle A 219.09 194.06 196.17
Circle B 160.85 160.56 160.58
Circle C 165.20 164.64 164.69
Metros 197.52 144.91 155.03
All India 190.67 171.00 172.57
All private SPs 194.95 178.30 179.67
BSNL/MTNL 107.65 86.23 87.32

2.7 The following table presents the composition of ARPU per month for QE
Sep-24.

Table 2.3: Composition of ARPU per month - Wireless Services

[Link]. Item Revenue (excl. % Share of
service tax) per total revenue
subscriber per per subscriber
month (in Rs.) per month
1 Usage from Home Service Area
1.1. Rental Revenue 0.88 0.50
1.2. Revenue from calls 14.79 8.36
1.3. Revenue from SMS 0.18 0.10
1.4. Revenue from data usage 153.29 86.63
1.5. Revenue from Other VAS 1.19 0.67
1.6. Other revenue 5.05 2.85
2 B. Usage outside Home Service Area
2.1 Revenue from outroamers 1.57 0.89
3 C. Total revenue from home
subscribers (A+B) 176.96 100.00
4 D. Revenue from inroamers and
interconnect charges received 24.55

5 E. Total Gross Revenue (C+D) 201.51

6 F. Net inter-operable settlement charges
payable -28.94

7 Net Revenue (ARPU) (E+F) 172.57

* includes Interconnect Usages Charges (IUC) and Roaming Settlement Charges (RSC).
#There is a difference in ARPU calculated by TRAI and the figures published by TSPs in their financial statements. This is because each TSP has a different
methodology to calculate the ARPU. For example, one of the TSPs calculated ARPU by dividing the service revenue by the average number of subscribers during the
quarter. Another TSP calculated ARPU by dividing operating revenue as given in the P&L account for the quarter by the average subscriber base for the current and
previous quarters. Further, TRAI calculates ARPU per month as Quarterly Revenue adjusted for interconnect usage charges and roaming settlement charges divided
by average subscribers during the quarter for its own regulatory analysis. Therefore, the different methods result in a TRAI ARPU figure being less than what a TSP
would declare in its quarterly financial results or presents to investors/Credit rating agencies.
56
2.8 On an all-India average, the overall MOU per subscriber per month remained
same i.e. 974 at the end of Sep-24, as was at the end of June-2024.

2.9 The following table presents the total MOU (usage from, and outside, the home
service area) per subscriber per month for various categories of circles and
various platforms for payment viz. post-paid and pre-paid during Q.E. Sep-24.

Table 2.4: MOU per subscriber per month - QE Sep-24

MOU per subscriber per month

Post-paid Pre-paid Blended

Circle
Total MOU

Total MOU

Total MOU
Incoming

Incoming

Incoming
Outgoing

Outgoing

Outgoing
category
MOU

MOU

MOU

MOU

MOU

MOU
Circle A 272 259 531 462 459 921 446 442 888
Circle B 259 259 519 500 501 1001 488 489 978
Circle C 322 317 640 620 637 1258 596 611 1206
Metro 249 229 478 490 466 956 444 420 864
All India 272 262 534 506 506 1012 487 487 974

2.10 The overall ratio of incoming MOUs and outgoing MOUs for the Q.E. Sep-2024
is 50:50.

2.11 Average number of Outgoing SMS per subscriber per month is 11 in Q.E. Sep
- 2024. The following table presents the outgoing SMS usage (usage from and
outside, the home service area) per subscriber per month for various categories
of circles and various categories of subscribers viz. post-paid and pre-paid
during Q.E. Sep-2024.

57
Table 2.5: No. of Outgoing SMS per subscriber per month during QE Sep-24

Circle Outgoing SMS per subscriber per month

category Post-paid Pre-paid Blended
Circle A 14 11 11
Circle B 5 11 10
Circle C 10 16 15
Metro 8 8 8
All India 10 11 11

Chart 2.3 : Minutes of Usage by Out-roamers as a % of Total Minutes of

Usage during Q.E. Sep-2024

Chart 2.4: Outgoing SMS Usage by Out-roamers as a % of Total No. of

Outgoing SMS Usage during Q.E. Sep-2024

58
2.12 The following table presents the percentage break-up of outgoing minutes of
usage from home service area between various categories of termination
networks in the Q.E. Sep-24.

Table 2.6: % Break-up of Outgoing minutes from Home Service Area (HSA) during
the Q.E. Sep-2024

% % % % % %
Intra- Intra- Intra- Inter- Inter- Inter-
Category circle circle circle to circle circle to circle to % ILD
to to own other to own other
wireline wireless wireless wireline wireless wireless

Circle A 0.43% 42.20% 43.02% 0.17% 7.00% 7.16% 0.01%

Circle B 0.45% 37.94% 40.11% 0.17% 10.47% 10.87% 0.01%

Circle C 0.33% 41.94% 32.67% 0.18% 13.04% 11.83% 0.00%

Metros 0.74% 28.84% 30.93% 0.43% 18.66% 20.37% 0.03%

All India 0.44% 39.33% 38.83% 0.19% 10.54% 10.65% 0.01%

2.13 The following chart presents the share of outroamers (who had availed
roaming services) as a percentage of total subscribers during Q.E. Sep-24.

Chart 2.5: % Share of outroamers as a percentage of total subscribers

during Q.E. Sep–2024

59
2.14 The usage pattern of outroamers i.e. usage from outside the home service
area shows that incoming minutes accounts for 48.40% of the total minutes
of usage by outroamers in Q.E. Sep-2024 as against 48.20% in the Q.E. June-
2024. The chart given below presents the break-up of minutes of usage of
outroamers.

Chart 2.6: % Break-up of minutes of usage (MOU) of out-roamers

(usage from outside the Home Service Area)

Table 2.7: Trends of Key Parameters - Wireless Services

Parameter Sep-23 Dec-23 Mar-24 Jun-14 Sep-14

1. ARPU (Rs. Per month) 150 153 154 157 173

2. Average revenue Realization
per subscriber per GB wireless 9.22 9.13 8.74 8.31 9.08
data (in Rs.)
3. MOU per subscriber per
948 955 995 974 974
month
4. Outgoing MOU per subscriber per month

4.1 Local (Intra-circle) 350 356 366 361 359

4.2 NLD (inter-circle) 124 126 131 126 128

4.3 ILD 0.04 0.04 0.04 0.04 0.04
5. Average no. of Outgoing
SMS per subscriber per 12 11 11 11 11
month

2.15 Service Area wise statistics are available at Annexure-2.1.

60
 Chapter 3 :
Financial Data of Telecom
Service Sector

61
Table 3.1: Gross Revenue (GR), Applicable Gross Revenue (ApGR), Adjusted
Gross Revenue (AGR), License Fee (LF) & Spectrum Charges
QE Sep-23 QE Jun-24 QE Sep-24
Q-O-Q Y-O-Y
Particulars (Rs. in (Rs. in (Rs. in
% Change % Change
Crore) Crore) Crore)
Gross Revenue
82741 86031 91426 6.27% 10.50%
(GR)
Applicable Gross
79747 83087 88236 6.20% 10.64%
Revenue (ApGR)
Adjusted Gross
66583 70555 75310 6.74% 13.11%
Revenue (AGR)
Pass Through
13425 12561 12926 2.91% -3.71%
Charges (PTC)
License Fee (LF) 5326 5645 6023 6.69% 13.09%
Spectrum Usage
836 873 946 8.37% 13.07%
Charges (SUC)

3.1 Gross Revenue (GR) increased by 6.27%, Applicable Gross Revenue (ApGR)
increased by 6.20% and Adjusted Gross Revenue (AGR) increased by 6.74%
during QE Sep-24. On YoY basis GR increased by 10.50%, ApGR increased
by 10.64% and AGR increased by 13.11% in QE Sep-24.

3.2 Pass through charges increased by 2.91% in QE Sep-24 however on YoY basis
it declined by 3.71%.

3.3 Pass-through charges as a percentage of Gross Revenue are 14.14% in QE Sep-

24 as against 14.60% in the previous quarter.

Table 3.2: Financial performance of service segments in Q.E. Sep, 24

(in Rs. Crore)

Service GR ApGR AGR LF SUC PTC

Access
75,467.66 72,758.17 63,027.57 5,043.80 941.21 9,730.59
Providers
NLD 6,736.57 6,288.37 6,011.74 480.86 - 276.63
ILD 3,369.73 3,313.56 1,560.66 124.59 - 1,752.90
ISP 5,688.50 5,714.71 4,562.39 363.70 - 1,152.31
Others 163.74 161.21 147.39 10.12 4.36 13.83

Total 91,426.20 88,236.02 75,309.75 6,023.07 945.57 12,926.26

62
 Chart 3.1: Composition of Adjusted Gross Revenue

6.06% 0.20%
2.07%
7.98%

83.69%
Access Providers NLD ILD ISP Others

3.4 Access services contributed 83.69% of the total Adjusted Gross Revenue of
telecom services. In Access services, Gross Revenue (GR), Applicable Gross
Revenue (ApGR), Adjusted Gross Revenue (AGR), License Fee, Spectrum Usage

Charges (SUC)8 and Pass Through Charges increased by 8.21%, 7.31%, 8.41%,
8.43%, 8.50% and 0.71% respectively in QE Sep-24.

Table 3.3: Access Services - Service Provider wise Adjusted Gross Revenue
([Link] Crore)

AGR
Rs. In Crore Q-o-Q Y-o-Y
Service Provider
Growth Growth
QE Sep-23 QE Jun-24 QE Sep-24 (%) (%)
Reliance Jio Infocomm
24217.13 25891.37 27652.68 6.80 14.19
Ltd
Bharti Airtel Ltd. 19840.84 22209.15 24632.84 10.91 24.15
Vodafone Idea Ltd 7507.65 7271.01 7836.98 7.78 4.39
BSNL 1966.44 1905.91 1996.77 4.77 1.54

8
Spectrum Usage Charge is payable by the licensees providing mobile access services, as a percentage of their Adjusted
Gross Revenue (AGR).
(Source – DoT License Agreement)

63
 AGR
Rs. In Crore Q-o-Q Y-o-Y
Service Provider
Growth Growth
QE Sep-23 QE Jun-24 QE Sep-24 (%) (%)
Tata Teleservices
Ltd./ Tata
617.17 658.77 689.26 4.63 11.68
Teleservices
(Maharashtra) Ltd.
MTNL 168.69 146.40 152.81 4.38 -9.41
Reliance
Communication Ltd./ 47.84 43.43 42.47 -2.21 -11.22
Reliance Telecom Ltd.
V-CON Mobile & Infra
3.50 7.11 14.55 104.77 315.89
Private Limited
GPX Services Pvt. Ltd 3.42 2.72 3.22 18.57 -5.71
Quadrant
2.66 2.99 3.14 5.00 18.13
Televentures Ltd.
Webex
Communication India 0.00 0.00 0.86 - -
Pvt. Ltd
Tata Play Broadband
0.51 0.81 0.70 -14.09 36.37
Pvt. Ltd.
1781.8
ZVC India Pvt. Ltd. 0.00 0.03 0.59 -
0
Telangana Fiber Grid
0.00 0.00 0.46 - -
Corporation Limited
Shyam Spectra Pvt.
0.20 0.26 0.24 -8.53 20.50
Ltd
Sify Technologies Ltd. 0.00 0.00 0.04 - -
Alliance Broadband
0.00 0.00 0.01 - -
Services Pvt. Ltd.
Fusionnet Web
-0.04 -0.01 -0.02 -101.56 -55.14
Services Pvt. Ltd
Ishan Netsol Pvt Ltd -0.01 0.00 -0.04 - -431.62
Total 54376.00 58139.95 63027.57

3.5 Public Sector Undertakings' share in the Access AGR of telecom services is
3.41% in the QE Sep-24.

64
 Table 3.4: Category-wise share in Adjusted Gross Revenue (AGR)
of Access Services

LSA Q.E. Sept 2023 Q.E. June 24 Q.E. Sep 24

Category AGR AGR % AGR
% share % share
(Rs. In share (Rs. In
(Rs. in crore) of AGR of AGR
crore) of AGR crore)
Metro 5,854.69 10.77 6,050.81 10.41 6,443.69 10.22
A 20,084.18 36.94 20,811.06 35.79 22,774.81 36.13
B 20,257.43 37.25 22,254.27 38.28 24,144.38 38.31
C 8,179.71 15.04 9,023.81 15.52 9,664.22 15.33
Total 54,376.00 58,139.95 63,027.10

Notes: -

1. Figures are un-audited and as submitted by the TSPs.

2. A copy of quarterly Statement(s) of Revenue and Licence Fee and Spectrum Charges filed with the licensor (DoT) is
submitted by Telecom Service Providers to TRAI reference to TRAI’s Order [Link]-5/13/(8)/2022/FEA-II, dated 12th
December, 2022.
3. The figures have been re-grouped wherever considered necessary for analysis purpose.
4. Percentage of contribution of Six TSPs of Public Sector (BSNL, MTNL, Rail Tel, Power Grid, Oil India and Bharat
Broadband) to AGR in NLD Service and two TSPs of Public Sector (BSNL, Rail Tel) in Access Services and two TSPs
of Public Sector (BSNL, Rail Tel) in ILD Services and Five TSPs of Public Sector (BSNL, MTNL, Rail Tel, Power Grid,
Bharat Broadband Network India) in ISP Services.
5. For all the parameters metros indicate data for Delhi, Mumbai and Kolkata. Data for Chennai Service Area has been
included as part of Tamil Nadu.

65
Chapter 4 : Quality of
Service (QoS)

66
 Section A: Quality of Service of Cellular Mobile Service
Providers

Table 4.1: QoS Summary - Cellular Mobile Service

Summary of Performance of Service providers against prescribed

parameters

No of PMRs where Service Providers

are not meeting the benchmarks
S. QE June, 2024 September, 2024
Parameters Benchmark
No. Out of 88 PMRs Out of 88 PMRs
Nos. %age Nos. %age
I. Network Related Parameters
1 Network Availability
BS Accumulated down-
(a) time (not available for ≤ 2% 1 1.14% 1 1.14%
service) (%age)
Worst affected BS due to
(b) ≤ 2% 1 1.14% 1 1.14%
down-time (%age)
2 Connection Establishment (Accessibility)
Call Set-up Success Rate
and Session
Establishment Success
(a) Rate for Circuit Switched ≥ 95% 0 0.00% 0 0.00%
Voice or VoLTE as
applicable (within
licensee's own network)
SDCCH/ Paging Channel
(b) Congestion/ RRC ≤ 1% 2 2.27% 1 1.14%
Congestion (% age)
TCH, RAB and E-RAB
(c) ≤ 2% 1 1.14% 0 0.00%
congestion (%age)
3 Connection Maintenance (Retain ability)
Network QoS DCR Spatial
(a) Distribution Measure ≤ 2% 0 0.00% 1 1.14%
[Network_ QSD (90,90)]
Network QoS DCR
Temporal Distribution
(b) ≤ 3% 0 0.00% 0 0.00%
Measure [Network_ QTD
(97,90)]
Connections with good
voice quality, Circuit
(c) ≥ 95% 0 0.00% 0 0.00%
Switched Voice Quality
and VoLTE quality
Down Link (DL) Packet
(d) ≤ 2% 0 0.00% 0 0.00%
Drop Rate or DL-PDR

67
 Up Link (UL) Packet Drop
(e) ≤ 2% 0 0.00% 0 0.00%
Rate or UL-PDR
Point of Interconnection
(POI) Congestion (No. of
4 ≤ 0.5% 0 0.00% 0 0.00%
POIs not meeting the
benchmark)
II. Customer Service Quality Parameters
Metering and billing
5 ≤ 0.1% 0 0.00% 0 0.00%
credibility - post paid
Metering and billing
6 ≤ 0.1% 0 0.00% 0 0.00%
credibility – prepaid
Resolution of
7 98% within
billing/charging/validity 0 0.00% 0 0.00%
(a) 4 weeks
complaints
Resolution of 100%
billing/charging/validity within 6 0 0.00% 0 0.00%
complaints weeks
Period of applying credit/ within 1
waiver/ adjustment to week of
customer’s account from resolution 1 1.14% 0 0.00%
(b)
the date of resolution of of
complaints complaint
8 Response time to the customer for assistance
Accessibility of call
(a) ≥ 95% 0 0.00% 3 3.41%
centre/ customer care
Percentage of calls
answered by the operators
(b) ≥ 95% 5 5.68% 34 38.64%
(voice to voice) within
ninety seconds
Termination / Closure of
9 < 7 days 0 0.00% 0 0.00%
service
100%
Time taken for refund of
10 within 60 0 0 0.00%
deposits after closures 0.00%
days

4.1 Comparison of Performance with the last quarter: -

(a) The performance has improved in this quarter, as compared to
the previous quarter in respect of the following parameter: -

• SDCCH/ Paging Channel Congestion/ RRC Congestion (%age)

<=1%
• TCH, RAB and E-RAB Congestion (%age) <=2%
• Period of applying credit/ waiver/ adjustment to customer's
account from the date of resolution of complaints - 100% within
1 week of resolution of complaint
68
 (b) The performance has deteriorated in this quarter, as compared
to the previous quarter in respect of the following parameter: -

• Network QoS DCR Spatial Distribution Measure [Network_

QSD(90,90)] <=2%
• Accessibility of call centre/ customer care => 95%
• Percentage of calls answered by the operators (voice to voice)
within ninety seconds => 95%

Table 4.2: Parameter wise analysis of non-compliance of service

providers

Performance
Service
Parameter Benchmark Service Area in Parameters
Provider
not met
BS Accumulated
down-time (not
<=2% BSNL North East 8.77%
available for service)
(%age)
Worst affected BSs
due to down-time <=2% BSNL North East 10.87%
(%age)
SDCCH/ Paging
Channel
<=1% BSNL North East 2.36%
Congestion/ RRC
Congestion (%age)
Network QoS DCR
Spatial Distribution
<=2% BSNL Kerala 2.16%
Measure [Network_
QSD(90,90)]
Accessibility of call Assam 58.47%
centre/ customer => 95% BSNL Karnataka 92.72%
care North East 54.34%
Andhra Pradesh 85.35%
Percentage of calls
Assam 90.33%
answered by the
Bihar 90.15%
operators (voice to
Delhi 93.93%
69
 Performance
Service
Parameter Benchmark Service Area in Parameters
Provider
not met
voice) within ninety Gujarat 91.86%
seconds Haryana 92.41%
=> 95% AIRTEL Himachal
93.04%
Pradesh
Jammu &
94.40%
Kashmir
Karnataka 92.58%
Kerala 81.00%
Kolkata 88.37%
Madhya
92.17%
Pradesh
Maharashtra 89.82%
Mumbai 92.40%
North East 89.73%
=> 95% AIRTEL Odisha 89.04%
Punjab 93.88%
Rajasthan 92.83%
Tamilnadu
including 78.56%
Chennai
Uttar Pradesh
89.88%
(East)
Uttar Pradesh
92.77%
(West)
West Bengal 86.44%
Andhra Pradesh 16.60%
Assam 5.04%
Himachal
54.31%
Pradesh
Jammu &
91.80%
Kashmir
Percentage of calls Karnataka 16.54%
answered by the
=> 95% BSNL Kerala 47.66%
operators (voice to
North East 38.69%
voice) within ninety
seconds Odisha 36.48%
Rajasthan 48.02%
Tamilnadu
including 41.85%
Chennai
Uttar Pradesh
53.45%
(West)
West Bengal 28.08%
70
4.2 List of Parameters which are fully complied by all the Service
providers: -

a. Call Set-up Success Rate and Session Establishment Success Rate for
Circuit Switched Voice or VoLTE as applicable (within licensee's own
network) ≥ 95%
b. TCH, RAB and E-RAB Congestion (%age) <=2%
c. Network QoS DCR Temporal Distribution Measure [Network_ QTD
(97,90)] ≤ 3%
d. Connections with good voice quality, Circuit Switched Voice Quality
and VoLTE quality ≥ 95%
e. Down Link (DL) Packet Drop Rate or DL-PDR ≤ 2%
f. Up Link (UL) Packet Drop Rate or UL-PDR ≤ 2%
g. Point of Interconnection (POI) Congestion (No. of POIs not meeting the
benchmark) ≤ 0.5%
h. Metering and billing credibility - postpaid ≤ 0.1%
i. Metering and billing credibility – prepaid ≤ 0.1%
j. Resolution of billing/charging/validity complaints - 98% within 4
weeks
k. Resolution of billing/charging/validity complaints - 100% within 6
weeks
l. Period of applying credit/ waiver/ adjustment to customer's account
from the date of resolution of complaints - 100% within 1 week of
resolution of complaint
m. Termination / Closure of service < 7 days
n. Time taken for refund of deposits after closures (100% within 60 days)

4.3 The detailed table on Service Provider wise performance of QoS

parameters for Cellular Mobile Services is available at Annexure-4.1.

71
 Section B: Quality of Service of Basic Telephone
Service (Wire Line) Providers

Table 4.3: QoS Summary - Wireline Service

Summary of Performance of service providers against identified parameters

No of PMRs where Service

Providers are not meeting the
benchmarks
[Link] Parameters Benchmarks QE Jun, 2024 QE Sep, 2024
Out of 109 Out of 109
PMRs PMRs
Nos. %age Nos. %age
Fault incidences No. of
(i) faults per 100 ≤7 0 0.00% 0 0.00%
subs/month)
% Fault repaired by next
working day (for urban ≥ 85% 1 0.92% 1 0.92%
(ii) areas)
% Fault repaired within 5
100% 2 1.83% 5 4.59%
days (for urban areas)
% Fault repaired by next
working day (for rural and ≥ 75% 0 0.00% 0 0.00%
hilly areas)
(iii)
% Fault repaired within 7
days (for rural and hilly 100% 0 0.00% 0 0.00%
areas)
'Mean time to Repair'
(iv) ≤ 10 Hrs 1 0.92% 1 0.92%
(MTTR)
'Point of
Interconnection'(POI)
(v) ≤ 0.5% 0 0.00% 0 0.00%
Congestion (No. of PoIs
not meeting benchmark)
Metering and billing
≤ 0.1% 0 0.00% 0 0.00%
credibility- post-paid
(vi)
Metering and billing
≤ 0.1% 0 0.00% 0 0.00%
credibility- pre-paid
Resolution of
98% within
billing/charging/Credit & 0 0.00% 0 0.00%
4 weeks
validity complaints
(vii)
Resolution of
100% within
billing/charging Credit & 0 0.00% 0 0.00%
6 weeks
validity complaints
Period of applying
100% within
(viii) credit/waiver/adjustment 0 0.00% 0 0.00%
1 week of
to customer's
72
 resolution of
complaint

Accessibility of call
≥ 95% 0 0.00% 21 19.27%
centre/ customer care
(ix) %age of calls answered by
the operators (voice to
≥ 95% 4 3.67% 20 18.35%
voice) within ninety
seconds
Termination / closure of
(x) ≤ 7 days 1 0.92% 1 0.92%
service
Time taken for refund of 100% within
(xi) 1 0.92% 1 0.92%
deposits after closures 60 days

NOTE:
• Most of the SPs have not reported for the parameter “Metering and billing credibility – pre
paid” due to not providing pre-paid service in Basic (Wire line) service.

4.4 The performance has deteriorated in this quarter as compared to the

previous quarter in respect of the following parameters: -

i. % Fault repaired within 5 days (for urban areas) >=100%

ii. Accessibility of call centre/ customer care >=95%
iii. %age of calls answered by the operators (voice to voice) within
ninety seconds >=95%

Table 4.4: Parameter wise analysis of non-compliance of Service

Providers

Performance
Service Service in
Parameter Benchmark
Provider Area Parameters
not met
% of faults
For urban areas
repaired by next
by next working MTNL Mumbai 39.30%
working day-
day >= 85
Urban
Delhi 99.62%
MTNL
Mumbai 55.30%
% of faults
For urban areas Andhra
repaired within 5 99.92%
>= 100 Pradesh
days - Urban TATA
Maharashtra 99.87%
Mumbai 98.37%

73
Mean Time to
<= 10 hrs MTNL Mumbai 310
Repair (MTTR)
Andhra
85.58%
Pradesh
Assam 74.57%
Bihar 77.66%
Gujarat 89.64%
Haryana 90.11%
Himachal
84.98%
Pradesh
Jammu &
87.20%
Kashmir
Karnataka 87.19%
Kerala 94.66%
Kolkata 68.24%
Madhya
88.26%
Accessibility of Pradesh
BSNL
call centre/ >= 95% Maharashtra 87.15%
customer care North East 79.59%
Odisha 75.79%
Punjab 89.09%
Rajasthan 89.73%
Tamilnadu
including 93.69%
Chennai
Uttar
Pradesh 90.92%
(East)
Uttar
Pradesh 88.45%
(West)
West Bengal 70.69%
TATA Maharashtra 85.71%
Andhra
78.64%
Pradesh
Assam 65.06%
Percentage of Bihar 64.88%
calls answered by Gujarat 83.80%
the operators Haryana 81.49%
>= 95% BSNL
(voice to voice) Himachal
within ninety 74.92%
Pradesh
seconds Jammu &
76.02%
Kashmir
Karnataka 78.03%
Kerala 94.11%

74
 Kolkata 59.50%
Madhya
82.78%
Pradesh
Maharashtra 81.07%
North East 68.21%
Odisha 67.53%
Punjab 79.51%
Rajasthan 79.68%
Tamilnadu
including 92.51%
Chennai
Uttar
Pradesh 81.18%
(East)
Uttar
Pradesh 76.41%
(West)
West Bengal 60.81%
Termination /
<= 7 days MTNL Mumbai 99.15%
Closure of service
Time taken for
Refund of
100% within 60
deposits after MTNL Mumbai 50.37%
days
closures- within
60 days

4.5 List of Parameters which are fully complied by all the Service
providers

a. Fault incidences (No. of faults per 100 subs/month) (≤ 7)

b. % Fault repaired by next working day (for rural and hilly areas) (≥
75%)
c. % Fault repaired within 7 days (for rural and hilly areas) (100%)
d. Point of Interconnection (POI) Congestion (No. of PoIs not meeting
benchmark) (≤ 0.5%)
e. Metering and billing credibility- post-paid (≤ 0.1%)
f. Metering and billing credibility- pre-paid (≤ 0.1%)
g. Resolution of billing/charging/credit & validity complaints within 4
weeks (98% within 4 weeks)

75
 h. Resolution of billing/charging/credit & validity complaints within 6
weeks (100% within 6 weeks)
i. Period of applying credit/waiver/adjustment to customer's account
from the date of resolution of complaints (100% within 1 week of
resolution of complaint)

4.6 Detailed table containing QoS parameters for all the Wireline Service
Providers is given in Annexure-4.2.

76
 Section C : Quality Of Service Of Service Providers Providing
Broadband Service (WIRELINE)

4.7 There are 1143 Service Providers providing broadband (wireline)

service at the end of September, 2024. Total number of broadband
(wireline) subscriber base of all the broadband service providers is
4,36,15,195 in quarter ending September, 2024 as compared to
4,18,31,527 in quarter ending June, 2024.

4.8 Out of 1143 broadband service providers providing broadband

(wireline) service, only 99 service providers are having subscriber base
more than 10,000 subscribers and share 97.51% of total subscriber
base in this quarter. The total number of broadband subscribers
(wireline) of service providers having more than 10,000 subscriber
base, has increased from 4,07,71,577 at the end of June, 2024 (for 99
service providers) to 4,25,28,712 at the end of September, 2024 (for 99
service providers).

4.9 This report covers performance of 99 broadband service providers’ vis-

à-vis the QoS benchmarks prescribed by TRAI. The summary of
performance of the service providers who have not met the
benchmarks in this quarter and performance of previous quarter is
given in the table below: -

77
 Table 4.5: Summary of Performance of Broadband Service Providers
against identified parameters

No. of PMRs where service

providers are not meeting the
benchmarks
QE June, QE September,
[Link] Parameters Benchmarks 2024 2024
Out
Out of Out of Out of
of
137 133 133*
137
Nos. %age Nos. %age
100% in =<
1 Service Provisioning / 15 working
Activation Time days
%age of connections
1.2 provided within 15 Days of 100% 0 0.00% 0 0.00%
registration of demand
2 Faults Repair/Restoration Time
% of faults repaired by next
2.2 >90% 1 0.73% 4 3.01%
working day (>90%)
% of faults repaired within
2.3 =>99% 1 0.73% 2 1.50%
3 working day
3 Billing Performance
3.3 %age of bills disputed <2% 0 0.00% 0 0.00%
%age of billing complaints 100% within
3.4 0 0.00% 0 0.00%
resolved within 4 weeks 4 weeks
%age of cases to whom
100% within
3.5 refund of deposits is made 1 0.73% 1 0.75%
60 days
within 60 days of closures
4 Response Time to the Customer for assistance
%age of calls answered by
4.2 operator (Voice to voice) >60% 0 0.00% 0 0.00%
within 60 sec
%age of calls answered by
4.3 operator (Voice to voice) >80% 1 0.73% 2 1.50%
within 90 sec
5 Bandwidth utiisation/throughput
No. of Intra network links
having Bandwidth
5.2 0 0 0.00% 0 0.00%
utilisation >90% during
peak hours (TCBH)
No. of Upstream links for
International connectivity
5.4 having bandwidth 0 0 0.00% 0 0.00%
utilisation >90% during
peak hours (TCBH)

78
 % International bandwidth
utilization during peak
5.7 <90% 0 0.00% 0 0.00%
hours (TCBH) (Enclose
MRTG) <90%
Broadband Connection
5.8 Speed available (download) >80% 0 0.00% 0 0.00%
from ISP node to user
6 Service availability /uptime (for all users) in %age
Service availability
6.3 /uptime (for all users) in >98% 0 0.00% 0 0.00%
%age
Packet loss (for wired
7 broadband access) in <1% 0 0.00% 0 0.00%
%age
8 Network latency (for wired broadband access
User reference point at
8.1 POP/ISP Gateway node to <120ms 0 0.00% 0 0.00%
(IGSP/NIXI)
User reference point at ISP
Gateway node to
8.2 <350ms 0 0.00% 0 0.00%
International nearest NAP
port abroad (terrestrial)
User reference point at ISP
Gateway node to
8.3 <800ms 0 0.00% 0 0.00%
International nearest NAP
port abroad (satellite)

79
 Table 4.6: Parameter-wise analysis of non-compliance of QoS
benchmarks for Broadband Service Providers

Performance
Benchm Service
[Link] Parameters LSA in QE
arks Provider
Sep.2024
2.2 Fault % of faults Mahanagar
Repair/ repaired by Telephone All India 64.43
Restoration next working Nigam Ltd.
Time day (>90%) >90% Delhi 87.10
Tata
Teleservices Gujarat 89.41
Limited Karnataka 76.47
2.3 Fault % of faults K NET
Repair/ repaired within Solutions
Tamilnadu 98.09
Restoration 3 working day Private
Time =>99% Limited
Mahanagar
Telephone All India 74.16
Nigam Ltd.
3.5 Billing %age of cases
Performance to whom
refund of 100% Mahanagar
deposits is within 60 Telephone All India 75.24
made within 60 days Nigam Ltd.
days of
closures
4.3 Response %age of calls Atria
Time to the answered by Convergence
All India 72.00
Customer operator (Voice Technologies
for to voice) within >80% Ltd.
assistance 90 sec Bharat
Sanchar All India 71.57
Nigam Ltd

4.10 List of parameters which are fully complied by all service providers: -

S.
Parameter Benchmark
No.
1 Service provisioning/ Activation time - %age of
connections provided within 15 days of registration of 100%
demand
2 Billing Performance - %age of Bills Disputed <2%
3 Billing Performance -%age of Billing Complaints 100% within
Resolved Within 4 Weeks 4 weeks
4 Response Time to the Customer for assistance - %age
of calls answered by operator (Voice to voice) within >60%
60 sec
5 Bandwidth utilisation/ throughput - No. of Intra
network links having Bandwidth utilisation >90% 0
during peak hours (TCBH)
80
S.
Parameter Benchmark
No.
6 Bandwidth utilisation/ throughput - No. of Upstream
links for International connectivity having bandwidth 0
utilisation >90% during peak hours (TCBH)
7 Bandwidth utilisation/ throughput - % International
<90%
bandwidth utilization during peak hours (TCBH)
8 Bandwidth utilisation/ throughput - Broadband
Connection Speed available (download) from ISP node >80%
to user
9 Service availability /uptime (for all users) in %age >98%
10 Packet loss (for wired broadband access) in %age <1%
11 Network latency (for wired broadband access) - User
reference point at POP/ISP Gateway node to <120ms
(IGSP/NIXI)
12 Network latency (for wired broadband access) - User
reference point at ISP Gateway node to International <350ms
nearest NAP port abroad (terrestrial)
13 Network latency (for wired broadband access) - User
reference point at ISP Gateway node to International <800ms
nearest NAP port abroad (satellite)

4.11 Detailed table containing QoS parameters for all the Broadband
Service Providers is given in Annexure-4.3.

81
Performance of Cable
TV, DTH and Radio
Broadcasting Services

82
 Table 5.1: Key Parameters - Broadcasting & Cable TV Services

[Link] Parameter Jun-24 Sep-24

Number of Private satellite TV channels

permitted by the Ministry of Information
1 and Broadcasting (MIB) for uplinking only/ 912 912*
downlinking only/both uplinking and
downlinking
Number of Pay TV Channels as reported by
2 362 362
broadcasters
Total number of Multi System Operators
(MSOs), who have been granted Permanent
3 Registration (for 10 years) by the Ministry of 880 845#
I&B for providing Cable TV services through
Digital Addressable Systems
Number of FM Radio Stations (excluding All
4 388 388
India Radio)
5 Number of pay DTH Operators 4 4
Number of existing cities with operational FM
6 113 113
Radio channels (excluding All India Radio)
Number of Operational Community Radio
7 499 513
Stations
Number of total active Subscribers with pay
8 62.17 59.91
DTH operators (in million)
* [Link]
app/webHP?requestType=ApplicationRH&actionVal=userInformationSystem&screenId=2

# Source- [Link]

A. Satellite TV Channels

5.1 A total of approximately 912 private satellite TV channels have been

permitted by the Ministry of Information and Broadcasting (MIB) for
uplinking only/downlinking only/both uplinking & downlinking. The
total number of satellite TV channels is depicted in Chart 5.1. Further,
the permission-wise number of permitted satellite TV channels is given
in the Table 5.2.

83
 Chart5.1- : Number of Satellite TV channels in India

Source: Ministry of I&B ([Link])

Table 5.2: Permission-wise number of permitted satellite TV channels

Type of Number of Remarks

Permission channels
TV channels uplinked from India
Uplinking only 10
but downlinked abroad only
TV channels uplinked from abroad
Downlinking only 64
but downlinked only in India
Both Uplinking & TV channels uplinked from India
838
downlinking and also downlinked only in India
Total 912

Out of 912 permitted satellite TV channels, 902 channels are

available for downlinking in India.

Pay TV Channels

5.2 As per the reporting done by broadcasters in pursuance of the Tariff

Order dated 3rd March 2017 as amended, out of 902 permitted satellite
TV channels that are available for downlinking in India, there are 362
satellite pay TV channels as on 30th September 2024. Out of 362 pay
channels, 258 are SD satellite pay TV channels and 104 are HD satellite

84
 pay TV channels. A list of pay TV channels offered by broadcasters for
subscribers as reported to TRAI is attached as Annexure-5.1. Apart
from these pay channels reported to TRAI, all other channels, available
for downlinking in India, are considered as Free to Air (FTA) channels.
Chart-5.2 depicts total number of Pay satellite TV channels and FTA
satellite TV channels available for downlinking in India during last one
year. Chart-5.3 depicts total number of SD satellite Pay TV channels
and HD satellite Pay TV channels during last one year.

Chart5.2: Number of Pay and FTA channels available for

downlinking in India

Chart 5.3 : Numbers of SD satellite pay TV channels and HD satellite

pay TV channels

85
 Table 5.3: Price-Range wise Analysis of Pay Channels as reported
by the broadcaster to TRAI

Price range Number of SD channels Number of HD channels

Less than 1 62 --
1 to 5 88 13
5 to 12 49 22
12 to15 06 03
15 to 19 10 07
19 42 54
>19 01 05
Total 258 104

Table 5.4: Genre wise Analysis of Pay Channels

[Link] Genre Number of channels

1 General Entertainment 115
2 Movies 72
3 News and Current Affairs 66
4 Sports 33
5 Kids 24
6 Infotainment 25
7 Music 22
8 Devotional 04
9 Miscellaneous 01
Total 362

86
Table 5.5: Broadcaster wise number of pay channels as reported to
TRAI

[Link] Name of Broadcaster Number of

channel(s)
1 Star India Private Limited 64
2 Zee Entertainment Enterprises Limited 49
3 Viacom 18 Media Private Limited 39
4 SUN TV Network Limited 31
5 Culver Max Entertainment Private Limited 22
6 TV 18 Broadcast Limited 19
7 Eenadu Television Private Limited 14
8 Zee Media Corporation Limited 16
9 Discovery Communications India 14
10 Bennett, Coleman & Company Limited 12
11 Disney Broadcasting (India) Limited 7
12 NGC Network (India) Pvt Limited 6
13 IN 10 Media Private Limited 6
14 Kalaignar TV Pvt Limited 5
15 Mavis Satcom Limited 4
16 Raj Television Network Limited 6
17 Polimer Media Private Limited 1
18 Tarang Broadcasting Company Limited 4
19 TV Today Network Limited 4
20 Warner Media India Private Limited 4
21 Celebrities Management Pvt Limited 3
22 New Delhi Television Limited 3
23 Sarthak Music Private Limited 3
24 Silverstar Communications Limited 3
25 AETN 18 Media Pvt Limited 2
26 Bangla Entertainment Private Limited 2
27 BBC Global News India Private Limited 2
28 MSM World Wide Factual Media Private Limited 2
29 Media World Wide Limited 2
30 CSL Info Media Private Limited 1
31 Direct New Private Limited 2
32 Fame Media Private Limited 1
33 Greycells18 Media Limited 1
34 IBN Lokmat News Private Ltd 1
35 Information TV Private Limited 1
36 Lifestyle and Media Broadcasting Limited 1
37 Odisha Television Limited 1
38 Sidharth Broadcasting Private Limited 1
39 Suryansh Broadcasting Private Limited 1
40 Zee Akaash News Private Limited 1
41 Zoom Entertainment Network Limited 1
Total 362

87
 B. Cable TV Sector

5.3 There are 845 MSOs and 1 HITS operator registered with MIB as on
30.09.2024. As per the data reported by MSOs and HITS operator, as
on 30th September 2024, there are 11 MSOs & 1 HITS operator who
have subscriber base greater than one million. A list of such major
MSOs and HITS operators is attached as Annexure 5.2. Details of
subscriber base of major MSO and HITS Operators (greater than one
million) are given in following Table 5.6: -

Table 5.6: Subscriber base of major MSOs/HITS operators at the end of

September, 2024 (more than one million subscribers)

Total Active Subscriber

Base (includes subscribers
Sl.
Name of the operator who have been inactive or
No. temporarily suspended for
not more than last 90 days)
1 GTPL Hathway 89,74,192

2 Hathway Digital Ltd. 51,74,077

3 Siti Networks Ltd. 48,10,710

4 Thamigzha Cable TV Communication Ltd. 38,03,451

5 Kerala Communicators Cable Ltd 36,48,628

6 Den Networks Ltd. 32,52,764

7 NXT Digital Ltd. (HITS operator) 24,39,067

8 KAL Cables 19,50,373

9 VK Digital 15,60,585

10 Tamil Nadu Arasu Cable TV 14,78,718

11 Fastway Transmission Pvt. Ltd 13,15,751

12 NXT Digital Ltd 12,33,233

88
C. Direct-to-Home (DTH) Sector

5.4 During the quarter ending 30th September 2024, there are 4 pay DTH
service providers. A list of DTH Operators is attached as Annexure 5.3.

5.5 Pay DTH has attained total active subscriber base of around 59.91
million. This is in addition to the subscribers of the DD Free Dish (free
DTH services of Doordarshan). The total active subscriber base has
decreased from 62.17 million in June 2024 to 59.91 million in
September 2024.

5.6 Quarterly growth in the DTH sector in terms of the total active
subscriber base and market share of DTH operators in terms of
percentage of total active subscribers during the quarter ending
30th September, 2024 is depicted in the following charts: -

Chart 5.4: - Total active subscriber base of pay DTH sector

(in millions)

89
 Chart 5.5 : Market share of DTH Operators

Source : As reported by DTH service providers

D. IPTV

At present, as per the reported subscriber figures, the details in

respect of IPTV operators who are operational is as under: -

Total Active
[Link]. Name of IPTV Operator Subscriber Base as
on Sep 2024
1. M/s Andhra Pradesh State Fibernet Ltd
5,34,643
(APSFL)
2. 8,189
M/s City Online Media Pvt. Ltd

3. M/s Wi-bro Solutions Pvt. Ltd 1,253

4. M/s E2 Info Solutions 1,919
5. M/s V.K. Digital Network Pvt. Ltd 690
6. M/s Meghbela Cable & Broadband Service 159
Pvt. Ltd.
7. M/s Hathway Digital Ltd. 143

A list of IPTV Operators is attached as Annexure 5.4.

90
E. FM Radio Services

5.7 Apart from the radio channels operated by All India Radio – the public
broadcaster, as per the data reported by FM Radio operators to TRAI,
as on 30th September 2024, there are 388 operational private FM
Radio channels in 113 cities operated by 36 private FM Radio
operators. As compared to the previous quarter, there is no change in
the number of operational private FM Radio channels, cities and FM
Radio operators. A list of 113 existing cities with operational private
FM radio channels in India, as on 30th September, 2024 is attached
at Annexure 5.5. The following chart 5.6 depicts the quarterly growth
in private FM Radio stations.

Chart 5.6 : Number of Private FM Radio channels

91
Table 5.7: FM Radio operators in terms of number of FM Radio channels they
possess.

Number of
[Link]. Name of FM Operator
Channels
1 Entertainment Network (India) Limited 73
2 Reliance Broadcast Network Limited 58
3 Music Broadcast Limited (MBL) 39
4 South Asia FM Limited 35
5 D B Corp Limited (Radio Division) 30
6 KAL Radio Limited 24
7 Rajasthan Patrika Pvt. Ltd 18
8 HT Media Ltd 14
9 Sambhaav Media Limited 13
10 Malar Publications Ltd. 10
11 Skyline Radio Network 10
12 Next Radio Limited 7
13 The Mathrubhumi Printing & Publishing Co. 6
14 The Malayala Manorama Co. Ltd. 5
15 Purvy Broadcasting Pvt Ltd 5
16 Ushodaya Enterprises Pvt Ltd 4
17 Digital Radio (Delhi) Broadcasting Ltd 3
18 SUN TV Network Ltd 3
19 TV Today Network Limited 3
20 Abhijit Realtors & Infra P Ltd 3
21 Digital Radio (Mumbai) Broadcasting Ltd 2
22 India Radio Ventures Pvt. Ltd. 2
23 Eastern Media Ltd 2
24 Pudhari Publicattions Pvt. Ltd. 2
25 Neutral Publishing House Ltd 2
26 PCM Cement Concrete Pvt Ltd 2
27 JCL Infra Limited 4
28 Digital Radio (Kolkata) Broadcasting Ltd 1
29 Clear Media (India) Pvt Limited 1
30 Ananda Offset Pvt Ltd. 1
31 HT Music & Entertainment Company Ltd 1
32 Udaya FM Pvt. Ltd. 1
33 Sarthak Films Private Limited 1
34 ITM Software & Entertainment Pvt Ltd 1
35 Gwalior Farms Private Limited 1
36 Renderlive Films and Entertainment Pvt. Ltd 1
Total Number of Channels 388
92
5.8 The advertisement revenue reported by FM Radio operators during
quarter ending 30th September 2024 in respect of 388 private FM Radio
channels is Rs 423.52 crore as against Rs 428.45 crore in respect of
388 private FM Radio channels for the previous quarter i.e. 30th
June 2024.

Chart 5.7: Details of Advertisement Revenue submitted by the

private FM Radio broadcasters

F. Community Radio

5.9 As on 30th September 2024, 513 Community Radio stations are

operational. The quarterly growth in the number of operational
community radio stations during last one year is depicted in the
following chart 5.8.

Chart 5.8: Number of operational Community Radio Stations

Number of Community Radio Station in the
Country
600 479 494 499 513
465
550
500
450
400
350
300
250
200
150
100
50
0

Source: Ministry of I&B

93
ANNEXURE

94
 Annexure 1.1: Wireless Subscriber Base

Vodafone Idea Bharti Airtel Reliance Com. BSNL MTNL Reliance Jio Total
Service Area
Net
Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24
Additions
Andhra Pradesh 10689294 10,317,179 34108778 33,608,237 6279421 6,748,163 33070341 31,933,802 84,147,834 82,607,381 -1540453
Assam 1523045 1,471,300 11966802 11,754,115 2976580 2,963,211 10032509 9,796,756 26,498,936 25,985,382 -513554
Bihar 7651158 7,521,467 41485026 40,272,539 5201342 6,022,905 41820105 40,831,802 96,157,631 94,648,713 -1508918
Delhi 16594301 16,744,837 18306388 18,343,793 0 0 1684323 1,684,335 20464520 19,743,455 57,049,532 56,516,420 -533112
Gujarat 20379486 20,108,619 11944421 12,046,106 0 0 2679193 3,262,611 30661946 29,672,226 65,665,046 65,089,562 -575484
Haryana 6717606 6,599,715 7091863 7,041,795 0 0 4055837 4,090,143 8728108 8,417,076 26,593,414 26,148,729 -444685
Himachal Pradesh 392830 384,694 3595981 3,543,951 0 0 1513110 1,648,951 3326252 3,257,181 8,828,173 8,834,777 6604
Jammu & Kashmir 286760 270,706 6179394 6,101,622 0 0 778473 918,356 5170633 5,064,598 12,415,260 12,355,282 -59978
Karnataka 6468809 6,398,356 32470623 32,032,297 0 0 4120157 4,505,377 24446440 24,050,978 67,506,029 66,987,008 -519021
Kerala 13463485 13,240,071 8806722 8,765,522 0 0 8586971 8,705,813 11148150 10,777,151 42,005,328 41,488,557 -516771
Madhya Pradesh 15365624 14,826,930 16303993 16,194,135 0 0 4696704 5,103,966 44122953 44,011,162 80,489,274 80,136,193 -353081
Maharashtra 21905959 21,454,681 22077455 22,167,747 0 0 5676824 5,755,259 43684161 42,505,258 93,344,399 91,882,945 -1461454
Mumbai 10715322 10,719,976 10141827 10,037,605 0 0 230443 222,576 13248435 12,807,250 34,336,027 33,787,407 -548620
North East 725562 686,784 6363875 6,220,020 0 0 1,228,962 1,288,485 4417294 4,216,092 12,735,693 12,411,381 -324312
Orissa 1398255 1,405,342 11681370 11,713,511 0 0 5,326,387 5,514,987 15765603 15,446,786 34,171,615 34,080,626 -90989
Punjab 6411404 6,266,553 12593886 12,343,209 0 0 3,714,894 4,149,718 12250641 11,452,678 34,970,825 34,212,158 -758667
Rajasthan 10485204 9,785,029 23591034 23,013,606 0 0 5,523,352 5,607,144 27257245 26,359,937 66,856,835 64,765,716 -2091119
Tamil Nadu 15450255 15,145,802 29845231 29,721,923 0 0 7,511,615 8,028,135 25921142 24,888,813 78,728,243 77,784,673 -943570
UP(E) 17104862 16,517,501 37400385 36,304,870 0 0 7,473,038 8,297,577 40853555 40,173,383 102,831,840 101,293,331 -1538509
UP(W) 15399180 14,998,895 19004620 18,783,592 0 0 4,747,091 5,286,252 24691463 23,803,581 63,842,354 62,872,320 -970034
Kolkata 5243235 5,124,382 5660644 5,446,548 0 0 1368962 1,520,952 10942648 10,674,262 23,215,489 22,766,144 -449345
West Bengal 12925151 12,465,704 18400179 18,025,740 0 0 2,310,124 2,681,800 24503076 23,895,866 58,138,530 57,069,110 -1069420
Total 217,296,787 212,454,523 389,020,497 383,482,483 - - 85,769,037 92,099,805 1,914,766 1,906,911 476,527,220 463,780,093 1,170,528,307 1,153,723,815 -16804492

95
 Annexure 1.2: Wireline Subscriber Base

Sl.
Service Area Bharti Airtel Reliance Com. Quadrant Tata Tele. MTNL BSNL Vodafone Idea Reliance Jio VMIPL APSFL Total
No Net
Additions

Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24 Jun-24 Sep-24

1 Andhra Pradesh 674809 723908 18289 17170 249336 234891 537332 506357 105785 103875 1577091 1749696 639123 638206 3,801,765 3,974,103 172,338
2 Assam 36103 39859 0 0 0 0 91181 70,728 2520 2490 218465 255301 348,269 368,378 20,109
3 Bihar 245655 258670 9 9 10838 11747 161698 152,536 5440 5580 647653 764161 1,071,293 1,192,703 121,410
4 Delhi 2179646 2236608 16631 15388 219549 227897 984974 978856 - 0 83291 85658 1072567 1168499 4,556,658 4,712,906 156,248
5 Gujarat 287464 292293 2764 2644 180054 188433 297829 285282 108556 125691 805665 909464 1,682,332 1,803,807 121,475
6 Haryana 176167 183998 0 0 41300 41343 216521 222078 420 450 180871 230058 615,279 677,927 62,648
Himachal
7 10405 12941 0 0 1460 1411 92709 89903 90 90 73585 85325 178,249 189,670 11,421
Pradesh
Jammu &
8 120007 123864 0 0 0 0 68007 63224 30 30 236144 265160 424,188 452,278 28,090
Kashmir
9 Karnataka 1254991 1257367 16033 15958 436551 464580 512644 504471 153310 161675 1098347 1218227 3,471,876 3,622,278 150,402
10 Kerala 109484 114885 2962 2752 18094 17629 1075167 1069418 6510 6920 349902 392144 1,562,119 1,603,748 41,629
11 Madhya Pradesh 568274 555411 5 5 48187 47797 237419 230307 69130 74805 897176 1029004 1,820,191 1,937,329 117,138
12 Maharashtra 518198 536297 7650 7351 224176 222847 541901 493343 20146 20381 408507 543588 1,720,578 1,823,807 103,229
13 Mumbai 617385 627589 35423 34532 608967 624490 1,161,040 1094084 3561 3800 179134 184594 951699 1006554 3,557,209 3,575,643 18,434
14 North East 0 0 0 0 0 0 65163 60258 510 510 205437 228400 271,110 289,168 18,058
15 Orissa 59873 62017 4 4 12386 16196 143573 135024 3770 3700 309960 356010 529,566 572,951 43,385
16 Punjab 302202 314952 1847 1842 377,810 355738 16389 15437 509732 515841 1590 1560 460747 557717 67994 64096 1,738,311 1,827,183 88,872
17 Rajasthan 283566 303966 3331 3085 24009 24184 250863 242958 11885 14145 503211 593117 1,076,865 1,181,455 104,590
18 Tamil Nadu 936696 962649 14561 13340 133487 137201 899803 852627 34215 35115 974639 1066231 2,993,401 3,067,163 73,762
19 U.P.(E) 233680 243390 32 27 11600 12749 118866 106322 17350 17770 644627 768135 1,026,155 1,148,393 122,238
20 U.P.(W) 170502 193474 8 8 7314 6943 171199 159535 4111 4151 711137 824699 1,064,271 1,188,810 124,539
21 Kolkata 207732 209332 4430 3637 64267 64624 182190 181589 15500 15430 568075 622894 1,042,194 1,097,506 55,312
22 West Bengal 60938 68959 26 22 2685 2572 191981 188157 150 150 300296 365217 556,076 625,077 69,001
Total 9,053,777 9,322,429 124,005 117,774 377,810 355,738 2,310,649 2,362,971 2,146,014 2,072,940 6,369,339 6,133,758 823,443 864,770 13,195,801 14,999,601 67,994 64,096 639,123 638,206 35,107,955 36,932,283 1,824,328

96
Annexure 1.3: Service Area and Service Provider-wise details of PCOs

Percentage
Number of Number of Net PCO increase/
Name of Telecom Growth/
Sl. No. Service Provider PCOs as on PCOs as on decrease as on
Service Area Decline as on
30.06.2024 30.09.2024 30.09.2024
30.09.2024
1 Andhra Pradesh Bharat Sanchar Nigam Limited 2072 1,640 -432 -20.85%
2 Assam Bharat Sanchar Nigam Limited 302 2 -300 -99.34%
3 Bihar Bharat Sanchar Nigam Limited 29 0 -29 -100.00%
4 Delhi MTNL 891 803 -88 -9.88%
5 Gujarat Bharat Sanchar Nigam Limited 1200 1,036 -164 -13.67%
6 Haryana Bharat Sanchar Nigam Limited 37 7 -30 -81.08%
7 Himachal Pradesh Bharat Sanchar Nigam Limited 5 0 -5 -100.00%
8 Jammu & Kashmir Bharat Sanchar Nigam Limited 72 63 -9 -12.50%
9 Karnataka * Bharat Sanchar Nigam Limited 1429 1,361 -68 -4.76%
10 Kerala Bharat Sanchar Nigam Limited 2089 1,988 -101 -4.83%
11 Kolkata Bharat Sanchar Nigam Limited 392 382 -10 -2.55%
12 Madhya Pradesh Bharat Sanchar Nigam Limited 406 403 -3 -0.74%
13 Maharashtra Bharat Sanchar Nigam Limited 948 948 0 0.00%
14 Mumbai MTNL 3483 3,119 -364 -10.45%
15 North East Bharat Sanchar Nigam Limited 135 41 -94 -69.63%
16 Odisha Bharat Sanchar Nigam Limited 0 0 0 0.00%
17 Bharat Sanchar Nigam Limited 237 66 -171 -72.15%
Punjab
Quadrant Televentures Ltd. 266 253 -13 -4.89%
18 Rajasthan Bharat Sanchar Nigam Limited 40 40 0 0.00%
19 TN including Chennai Bharat Sanchar Nigam Limited 3114 2,969 -145 -4.66%
20 UP - East Bharat Sanchar Nigam Limited 352 4 -348 -98.86%
21 UP - West Bharat Sanchar Nigam Limited 445 238 -207 -46.52%
22 West Bengal Bharat Sanchar Nigam Limited 11 11 0 0.00%
Total 17955 15,374 -2581 -14.37%
Total (In Lakhs) 0.18 0.15 -0.026 -14.37%

97
 Annexure 1.4: Service Area and Service Provider wise details of Village
Public Telephones (VPTs)

Number Net VPTs Percentage

Number of
Name of Telecom Service of VPTs as VPT VPT increase/ Growth/
[Link] VPTs as on
Service Area Provider on Rural Urban decrease as Decline as
30.09.2024
30.06.202 on on
1 Andhra Pradesh BSNL 2896 2,896 0 2,896 0 0.00%
2 Assam BSNL 105 105 0 105 0 0.00%
3 Bihar BSNL 6114 6,114 0 6,114 0 0.00%
4 Delhi BSNL
5 Gujarat BSNL 5278 5,278 0 5,278 0 0.00%
6 Haryana BSNL 462 462 0 462 0 0.00%
7 Himachal Pradesh BSNL 1875 1,875 0 1,875 0 0.00%
8 Jammu & Kashmir BSNL 810 810 0 810 0 0.00%
9 Karnataka BSNL 3656 3,656 0 3,656 0 0.00%
10 Kerala BSNL 331 331 0 331 0 0.00%
11 Kolkata BSNL 130 130 0 130 0 0.00%
12 Madhya Pradesh BSNL 10100 10,100 0 10,100 0 0.00%
13 Maharashtra BSNL 7846 7,846 0 7,846 0 0.00%
14 Mumbai BSNL
15 North East BSNL 1182 1,182 0 1,182 0 0.00%
16 Odisha BSNL 1554 1,554 0 1,554 0 0.00%
17 Punjab BSNL 4493 4,493 0 4,493 0 0.00%
18 Rajasthan BSNL
19 TN including Chennai BSNL 5478 5,478 0 5,478 0 0.00%
20 UP - East BSNL 568 568 0 568 0 0.00%
21 UP - West BSNL 3758 3,758 0 3,758 0 0.00%
22 West Bengal BSNL 11970 11,970 0 11,970 0 0.00%
Total 68606 68,606 0 0.00%
Total (In Lakh) 0.69 0.69 0.00 0.00%

98
Annexure 1.5: Internet Service Provider (ISP) wise Internet Subscriber base
as on 30.09.2024

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S. No. Name of Service Provider Broadband Total
d
1 Reliance Jio Infocomm Ltd 0 477943708 477943708
2 Bharti Airtel Ltd. 15190246 285169638 300359884
3 Vodafone Idea Ltd 8533548 126360862 134894410
4 Bharat Sanchar Nigam Ltd. 3366134 37728821 41094955
5 Atria Convergence Technologies Limited 0 2269798 2269798
6 Kerala Vision Broadband Ltd. 0 1223235 1223235
7 Hathway Cable And Datacom Limited 0 1090387 1090387
8 ONEOTT iNTERTAINMENT LIMITED 0 1038145 1038145
9 Excitel Broadband Private Limited 0 971212 971212
10 GTPL Broadband Pvt. Ltd. 0 787050 787050
11 Netplus Broadband Services Pvt. Ltd 0 745106 745106
12 RailTel Corporation of India Ltd. 0 569232 569232
ALLIANCE BROADBAND SERVICES PVT.
13
LTD. 0 554260 554260
14 Andhra Pradesh State Fiber Net Limited 0 532896 532896
15 Tata Play Broadband Private Limited 0 502190 502190
16 Asianet Satellite Communications Ltd. 0 456772 456772
17 Mahanagar Telephone Nigam Limited 11335 392401 403736
18 Intech Online Pvt. Ltd. 0 332407 332407
Blue Lotus Support Services Pvt Ltd.
19 formely Limras Eronet Broadband Service
Pvt Ltd 0 303759 303759
20 Pioneer eLabs Limited 0 281887 281887
21 Quadrant Televentures Ltd. 63 264095 264158
22 Tikona Infinet Ltd. 0 204292 204292
ANONET COMMUNICATIONS PVT LTD
23
Erstwhile Ani Broadband Service Pvt. Ltd. 0 193329 193329
24 GTPL KCBPL Broadband Private Limited 0 160994 160994
25 YOU Broadband India Ltd. 80 141535 141615
26 Antariksh Softtech Private Limited 0 128111 128111
27 Indinet Service Pvt. Ltd. 0 128046 128046
EXTRANET SUPPORTS PRIVATE LIMITED
28 erstwhile known as Dwan Supports Pvt.
Ltd. 0 127253 127253
29 Wish Net Pvt. Ltd. 0 126651 126651
30 Excell Media Pvt. Ltd. 0 124806 124806
31 Siti Broadband Services Pvt. Limited 0 114925 114925
32 Airnet Cable and Datacom Pvt. Ltd. 0 113587 113587
33 Vortex Netsol Pvt. Ltd. 0 92640 92640

99
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S. No. Name of Service Provider Broadband Total
d
Thamizhaga Internet Communication Pvt
34
Ltd 0 85169 85169
35 Five Network Solution (India) Ltd. 0 84730 84730
36 Ishan Netsol Pvt. Ltd. 0 84366 84366
37 Microscan Infocommtech Private Limited 0 83195 83195
38 Fusionnet Web Services Pvt Ltd 0 81059 81059
39 Triple Play Broadband Pvt Ltd 0 71875 71875
IBUS VIRTUAL NETWORK SERVICES
40
PRIVATE LIMITED 0 68664 68664
41 K Net Solutions Pvt. Ltd. 0 66640 66640
42 Aerpace Communications Pvt Ltd 0 56923 56923
43 ADN Broadband Private Limited 0 49990 49990
44 DEN Broadband Limited 0 49935 49935
45 Radinet Info Solutions Pvt. Ltd. 0 47029 47029
46 Snet Networks Pvt. Ltd. 0 41932 41932
47 DNA Infotel Pvt. Ltd. 0 41555 41555
48 Ethernet Xpress(I) Pvt. Ltd. 0 40434 40434
49 Juweriyah Networks Pvt. Ltd. 0 40278 40278
50 Instanet Technologies Pvt. Ltd. 0 39893 39893
51 INFOCUS NETWORKS Pvt Ltd. 0 39266 39266
52 Readylink Internet Services Limited 0 38499 38499
Meghbela Cable & Broadband Servies (P)
53
Ltd 0 37722 37722
WAVE FIBER PRIVATE LIMITED
54 (Formerly Coastal Broadband and Online
Services Pvt. Ltd.) 0 37698 37698
55 Gazon Communications India Limited 0 36671 36671
56 Nuron Networks India Private Limited 0 33618 33618
57 Kerala Fibre Optic Network Limited 0 33442 33442
58 Deshkal Network Pvt. Ltd. 0 30264 30264
59 HYOSEC SOLUTIONS Pvt. Ltd. 0 29273 29273
60 Navkar Supertech pvt Ltd 0 29200 29200
Multicraft Digital Technologies Private
61
Limited 0 28195 28195
62 VORTEX INFOCOM PRIVATE LIMITED 0 26822 26822
63 Digital Networks Associates Pvt. Ltd. 0 25600 25600
64 Candor Infosolution Pvt. Ltd. 0 24680 24680
65 Tachyon Communications Private Limited 0 24054 24054
66 Tata Teleservices Limited 27 23180 23207
67 Tata Teleservices(Maharashtra) Ltd. 27 23180 23207
68 D-ATUM Vilcom Private Limited 0 22936 22936
69 Spiderlink Networks Pvt. Ltd. 0 22533 22533
70 Airfiber Networks Pvt. Ltd. 0 22483 22483
100
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S. No. Name of Service Provider Broadband Total
d
71 Sristisanchar Webnet Limited 0 21663 21663
72 Shyam Spectra Private Limited 0 19712 19712
73 Genstar Network Solutions Pvt. Ltd. 0 19197 19197
74 Charotar Telelink Pvt. Ltd.. 0 19017 19017
SRI SAI COMMUNICATION AND
75
INTERNET PRIVATE LIMITED 0 18685 18685
76 Five Internet Solutions Pvt. Ltd. 0 18526 18526
77 KINGS BROADBAND PVT LTD. (UL-ISP) 0 17869 17869
78 Honeycomb Telnet Private Limited 0 17772 17772
79 Fibervalley Communications Pvt. Ltd. 0 17579 17579
80 SIKKA BROADBAND PRIVATE LIMITED 0 17494 17494
81 QUEST CONSULTANCY PVT LTD 0 17129 17129
82 Weebo Networks Pvt Ltd. 0 15467 15467
83 AT Broadband Pvt. Ltd. 0 15370 15370
84 Yashash Cable Network (Pvt.) Ltd 0 14715 14715
85 Rajesh Digital & DataCom Pvt. Ltd. 0 13834 13834
86 R.G. Technosolutions Pvt. Ltd. 0 13798 13798
87 WEONE BROADBAND PRIVATE LIMITED 0 13510 13510
88 RI Networks Pvt Ltd 0 13374 13374
89 Pacenet Meghbela Broadband [Link]. 0 12854 12854
90 Five Net Service Provider Pvt. Ltd. 0 12800 12800
Sancfil Technologies Internet Services Pvt.
91
Ltd. 0 12613 12613
WAN AND LAN INTERNET PRIVATE
92
LIMITED 0 12482 12482
93 Paradise Telecom Pvt. Ltd. 0 11743 11743
94 DL GTPL Broadband Pvt. Ltd. 0 11612 11612
95 Alegra Communication Pvt Ltd 0 11463 11463
96 Rural Broadband Pvt. Ltd. 0 11356 11356
VIJAYALAKSHMI NET SERVICES
97
PRIVATE LIMITED 0 11167 11167
98 Vainavi Industries Limited 0 11049 11049
99 Siliguri Internet & Cable TV Pvt. Ltd. 0 10549 10549
100 INFONET COMM ENTERPRISES PVT LTD 50 10476 10526
101 Shine Communications Pvt. Ltd. 0 10312 10312
102 Specific Net Pvt. Ltd 0 10127 10127
103 Esto Broadband Pvt. Ltd. 0 10006 10006
104 Angel Air Network Solutions Pvt. Ltd. 0 9920 9920
105 SDH Network Pvt. Ltd. 0 9915 9915
106 Net 9 Fibernet Pvt Ltd 0 9821 9821
107 Apple Broadband Services Pvt. Ltd. 0 9795 9795
NORTH EAST DATAA NETWORK PRIVATE
108
LIMITED 0 9690 9690
101
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S. No. Name of Service Provider Broadband Total
d
109 FUTURE CONNECT BROADBAND Pvt Ltd. 0 9555 9555
110 Mangaluru Broadband Network Pvt Ltd 0 9535 9535
111 City Online Services Ltd. 0 9321 9321
NEXTGEN BROADBAND PRIVATE
112
LIMITED 0 9284 9284
113 Vizag Broad CastingCompany Pvt. Ltd. 0 9169 9169
114 Lalat Internet Service Private Limited 0 9148 9148
115 APNA TELELINK PVT. LTD. 0 9030 9030
116 Tata Communications Limited 115 8876 8991
117 Aeronet online services private limited 0 8978 8978
118 Country Online Services Pvt. Ltd. 0 8786 8786
119 Vortex Infoway Private Limited 0 8561 8561
QUALITY BROADBAND PRIVATE
120
LIMITED 0 8416 8416
121 TJ BROADBAND NETWORK PVT LTD 0 7870 7870
FIBERX NETWORKS PRIVATE LIMITED
122 (Erstwhile Known as Signum Digital
Networks Pvt. Ltd) 0 7791 7791
RAINBOW COMMUNICATIONS INDIA
123
PRIVATE LIMITED 0 7729 7729
124 Cityzone Infonet Pvt. Ltd. 0 7705 7705
125 Multinet (Udaipur) Pvt. Ltd. 0 7595 7595
126 Orange Infocom [Link] 0 7565 7565
127 WSNS PVT. LTD. 0 7563 7563
128 Cityline Networks Pvt Ltd 0 7472 7472
129 Shree Omkar Infocomm Pvt Ltd 0 7390 7390
130 Gigaline Teleservices (OPC) Pvt. Ltd 0 7336 7336
FOXTEL TELECOMMUNICATIONS PVT
131
LTD 0 7325 7325
132 Prisac Aviation Technologies Pvt. Ltd. 0 7071 7071
133 Rapid Telecom India Pvt. Ltd. 0 7000 7000
134 SSCN Pvt. Ltd. 0 6758 6758
135 Inet Fiber India Pvt. Ltd 0 6687 6687
136 Elxer Communications (P)Ltd. 0 6602 6602
137 Praction Networks Private Limited 0 6570 6570
138 SANCHAR TELENETWORK PVT LTD 0 6515 6515
139 7 Star Cablenet Pvt. Ltd 0 6454 6454
140 SNS Internet Services Pvt. Ltd. 0 6439 6439
141 Patel Internet Pvt. Ltd. 0 6324 6324
142 S S Netcom Pvt. Ltd. 0 6162 6162
143 SATELLITE NETCOM PRIVATE LIMITED 0 6140 6140
144 Falconet Internet Pvt Ltd 0 6111 6111
145 Dsouza Infotainment Pvt. Ltd. 0 6100 6100

102
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S. No. Name of Service Provider Broadband Total
d
146 ARKTEL NETWORKS PVT LTD 0 6087 6087
DEEPNET BROADBAND PRIVATE
147
LIMITED 0 6007 6007
148 Southern Online Bio Technologies Ltd. 0 5971 5971
BELL TELE SERVICES INDIA PRIVAT
149
LIMITED 0 5799 5799
150 ADN K NET FIBER PRIVATE LIMITED 0 5736 5736
151 Skymax Broadband Services Pvt. Ltd. 0 5730 5730
152 LM Energy and Software Pvt. Ltd. 0 5708 5708
HIGHTECH BROADBAND SERVICES
153
PVT. LTD 0 5450 5450
154 OM-ASHA Net Pvt. Ltd. 0 5339 5339
155 Sify Technologies Ltd. 226 5044 5270
156 Sundaram Broadband Pvt Ltd 0 5206 5206
157 Wefe Technology Pvt. Ltd. 0 5203 5203
GEOCITY NETWORK SOLUTIONS PVT.
158
LTD. 0 5198 5198
159 Airgenie Communications Pvt. Ltd. 0 5088 5088
HIGHTEC NETWORK SOLUTIONS (OPC)
160
PRIVATE LIMITED 0 4953 4953
161 NETRUN TECHNOLOGIES PVT LTD 0 4704 4704
Spherebox Internet Services Private
162
Limited 0 4698 4698
163 SMARTLINK SOLUTIONS PVT LTD 0 4687 4687
164 Symbios Creations Pvt. Ltd. 0 4487 4487
165 Siti vision Data Solutions Pvt Ltd 0 4288 4288
166 EM-CYBER SPACE SERVICES PVT LTD 0 4264 4264
167 Siddhant Broadband Pvt. Ltd. 0 4164 4164
168 FIBRE AIR SERVICES Pvt Ltd. 0 4121 4121
169 Speednet Unique Network Pvt. Ltd. 0 4053 4053
170 Vibhuti Networks Pvt. Ltd. 0 4035 4035
171 Kumar Cable Digital Network Pvt. Ltd. 0 4030 4030
172 INRI COMMUNICATIONS PVT LTD 0 3981 3981
173 HYFY Giga Fiber Pvt. Ltd. 0 3940 3940
174 delDSL Internet Pvt Ltd 0 3801 3801
175 Nirav Infoway Pvt. Ltd 0 3798 3798
176 MicroNet Gigafiber Pvt Ltd 0 3780 3780
BHORER ALO CABLE AND BROADBAND
177
PRIVATE LIMITED (VNO) 0 3729 3729
178 NEHA INFONET PVT LTD. 0 3693 3693
179 World Fibernet Private Ltd 0 3600 3600
180 Prathamesh Broadband Pvt. Ltd 0 3569 3569
181 STN INFOTECH PVT. LTD. 0 3544 3544

103
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S. No. Name of Service Provider Broadband Total
d
BHIMA RIDDHI BROADBAND PRIVATE
182
LIMITED 0 3493 3493
183 SONALI INTERNET SERVICES PVT. LTD. 0 3473 3473
184 Pegasuswave Private Limited 0 3428 3428
185 A.S.C.S.C. DIGITAL PRIVATE LIMITED 0 3394 3394
186 Deenet Services Pvt Ltd 0 3365 3365
187 Mukand Infotel Pvt. Ltd. 0 3335 3335
188 Kappa Internet Services Pvt. Ltd. 0 3300 3300
189 Krishinet Infocom Pvt. Ltd. 0 3299 3299
190 Nuron Communications Private Limited 0 3269 3269
VENKATA SAI INTERNET PRIVATE
191
LIMITED 0 3244 3244
192 INSPITELESOLUTIONS PRIVATE LIMITED 0 3192 3192
193 Net Access Internet India Private Limited 0 3182 3182
194 AS Broadband Pvt. Ltd 0 3159 3159
195 Netfox Networks Private Limited 0 3130 3130
196 NGC Broadband Pvt. Ltd. 0 3111 3111
OM SHIV SAI INTERNET SERVICE (OPC)
197
PVT. LTD 0 3060 3060
198 Flashcom Network Pvt. Ltd. 0 3001 3001
199 Suntech Sanchar Private Limited 0 3000 3000
200 ZYETEK TELECOM PRIVATE LIMITED 0 2989 2989
SATHYA WEBSERVICES PRIVATE
201
LIMITED 0 2945 2945
202 TAJ BROADBAND PVT. LTD. 0 2917 2917
203 Renu Giga Fiber Pvt. Ltd. 0 2904 2904
MEGAPRIME NETWORK PRIVATE
204
LIMITED 0 2898 2898
205 DREAMLINK TECHNOLOGIES PVT LTD 0 2894 2894
206 GNANA 11 COMMUNICATION PVT LTD 0 2885 2885
207 Fttx Broadband Pvt. Ltd. 0 2870 2870
208 Foxcell Communications Pvt. Ltd. 0 2823 2823
AAACLOUD TELEPHONY PRIVATE
209
LIMITED 0 2822 2822
210 Netfirre Communications Pvt. Ltd. 0 2816 2816
211 Gstech Software Systems Pvt Ltd 0 2815 2815
MULTIREACH BROADBAND SERVICES
212
PRIVATE LIMITED (VNO) 0 2791 2791

213 NETWAY INTERNET PVT. LTD.

0 2779 2779
DEHRADUN E NET SOLUTIONS
214
PRIVATE LIMITIED 0 2737 2737
215 Johnson Telemarketers Pvt. Ltd. 0 2721 2721
216 Fiberzone communication Pvt Ltd 0 2694 2694
104
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S. No. Name of Service Provider Broadband Total
d
217 VPM NETWORKS PRIVATE LIMITED 0 2689 2689
218 Ranchhodrai Telecom Pvt. Ltd. 0 2672 2672
219 VRD Web Services Pvt. Ltd. 0 2662 2662
220 Kovai Fibernet Pvt. Ltd. 0 2641 2641
221 SINDHU FIBER PRIVATE LIMITED 0 2630 2630
222 Niss Internet Services Pvt. Ltd. 0 2622 2622
METANET TELECOMMUNICATIONS
223
INDIA (OPC) PRIVATE LIMITED 0 2600 2600

224 Antarjal IT Communication Pvt. Ltd.

0 2594 2594
225 Qwistel Network Service Pvt Ltd 0 2566 2566
226 Karunay Internet Pvt. Ltd. 0 2560 2560
IRISTEL Communication Private Limited
227 (Erstwhile Known
as Lotus Broadband Pvt. Ltd.) 0 2551 2551
CONNECT4SURE TECHNOLOGIES
228
PRIVATE LIMITED 0 2547 2547
229 Myguru Online India (P)Ltd. 0 2544 2544
230 Dishawaves Infonet Pvt. Ltd.. 0 2538 2538
231 HBS Network Pvt. Ltd. 0 2500 2500
232 North Point Services Pvt. Ltd. 0 2470 2470
233 Maharaj Netsol Pvt Ltd 0 2439 2439
234 Seven Star Digicomm Pvt. Ltd.. 0 2426 2426
235 INFINET BROADBAND PRIVATE LIMITED 0 2411 2411
236 SSKY CONNEECT Pvt Ltd. 0 2356 2356
237 Channel III Internet Pvt. Ltd. 0 2351 2351
238 Seashell Networking Pvt Ltd 0 2351 2351
239 Real Wire Express Network Pvt. Ltd. 0 2341 2341
240 SMART NET INDIA PVT LTD 0 2338 2338
241 KOLI'Z PRIVATE LIMITED 0 2309 2309
OUTOFBOX NETWORKS PRIVATE
242
LIMITED 0 2290 2290
243 NET4U SERVICES PVT. LTD. 0 2280 2280
244 Amar Broadband Pvt. Ltd.. 0 2259 2259
245 Bakliwal Telecom Services Pvt. Ltd. 0 2236 2236
246 KWIKZO TELECOMM Pvt. LTD (VNO) 0 2186 2186
Starlings Wireless Communications Pvt.
247
Ltd. 0 2180 2180
248 Galaxynet Connections Pvt. Ltd. 0 2140 2140
249 Sri Nagar Net Tech Pvt. Ltd. 0 2122 2122
250 JDM Broadband Services Pvt. Ltd. 0 2105 2105
Ruhban Telecommunication Private
251
Limited 0 2062 2062

105
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S. No. Name of Service Provider Broadband Total
d
252 Jetspot Networks Pvt. Ltd. 0 2061 2061
253 Merv Enterprises Pvt Ltd 0 2060 2060
254 Vision Smartlink Networking Pvt. Ltd. 0 2048 2048
GOAN FIBERNET INDIA PRIVATE
255
LIMITED 0 2046 2046
256 AXOM INTERNET SERVICES PVT LTD 0 2035 2035
Classic Internet and Cable Services Pvt.
257
Ltd. 0 2035 2035
258 RSW Infoway Digital Solution Pvt Ltd 0 2010 2010
259 Susneham Private LImited 0 2005 2005
260 Tejays Dynamic Ltd. 27 1954 1981
261 Southnet Broadband Pvt. Ltd. 0 1979 1979
262 Maulee Broadband Private limited 0 1970 1970
LAKSHAY ISOLUTIONS INDIA PRIVATE
263
LIMITED 0 1968 1968
264 Skyline Infonet Pvt. Ltd. 0 1966 1966
265 Opticom Networks [Link] 0 1961 1961
UK GIGAFIBER INTERNET SERVICES
266
PRIVATE LIMITED 0 1939 1939
267 BLITS GLOBAL TECHNOLOGIES Pvt. LTD 0 1886 1886
268 Bakcom Networks India Pvt. Ltd. 0 1872 1872
269 Allnet Broadband Network Pvt Ltd 0 1865 1865
270 D2R INFOTECH [Link] 0 1862 1862
271 First Mile Digital Private Limited 0 1860 1860
272 Spider Broadband Pvt. Ltd.. 0 1859 1859
273 Megahertz Internet Network Pvt. Ltd. 0 1850 1850
274 NETWAY INFOTECH PVT LTD 0 1847 1847
275 Scud Communication Pvt. Ltd. 0 1798 1798
276 Sefaro Networks Pvt. Ltd. 0 1794 1794
277 F2Connect Private Limited 0 1781 1781
278 VYBE TELECOM PRIVATE LIMITED 0 1750 1750
279 Jiffy Cable & Datacom Pvt. Ltd. 0 1746 1746
280 DNS SKYLINK PVT. LTD. 0 1728 1728
MULTIREACH BROADBAND SERVICES
281
PRIVATE LIMITED (UL-ISP) 0 1721 1721
282 ZESS NETWORKS PRIVATE LIMITED 0 1720 1720
283 VAYU ONLINE PRIVATE LIMITED 0 1706 1706
284 Cyber City ExtremeBroadband Pvt. Ltd. 0 1701 1701
285 Syntego Technologies India Pvt. Ltd. 0 1694 1694
286 Protoact Digital Network Pvt. Ltd. 0 1683 1683
287 F2H Networks Pvt. Ltd. 0 1680 1680
GRAND BROADBAND SERVICES
288
PRIVATE LIMITED 0 1658 1658

106
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S. No. Name of Service Provider Broadband Total
d

289 U.P. Communication Services Pvt. Ltd.

0 1647 1647
290 Corsica Solutions Private Limited 0 1644 1644
291 psnet solutions pvt ltd 0 1640 1640
292 Wizbyte Networks Private Limited 8 1632 1640
293 BENVAR PRIVATE LIMITED 0 1637 1637
TRICHY CHANNEL NINE CABLENET
294
PRIVATE LIMITED 0 1627 1627
ALACRIY NET SYSTEM SERVICE
295
PRIVATE LIMITED 0 1620 1620
296 City Online AP Pvt. Ltd. 0 1617 1617
297 Kings Broadband Pvt. Ltd (VNO) 0 1616 1616
298 Weblink InfowaysPvt. Ltd. 0 1616 1616
299 Spectram Telecom [Link] 0 1604 1604
300 Lbs Infoway India Pvt. Ltd. 0 1602 1602
301 S P Internet Technologies Pvt. Ltd. 0 1592 1592
JB Jain Broadband Solutions Private
302
Limited 0 1576 1576
303 Teligus Networks Pvt. Ltd 0 1574 1574
304 Sphier Infotech PVT. LTD. 0 1564 1564
F/X Wireless Technology Services Pvt.
305
Ltd. 0 1556 1556
306 Osbnet Broadband Pvt. Ltd. 0 1556 1556
307 Skynet Datacom Pvt. Ltd. 0 1552 1552
308 B2H Infonet Pvt. Ltd. 0 1534 1534
309 Ski Network Services Pvt. Ltd 0 1531 1531
310 Thrishul Broadband Pvt. Ltd.. 0 1510 1510
311 Packenet Solutions Pvt. Ltd. 0 1508 1508
312 Unigro Infranet Online Pvt. Ltd. 0 1507 1507
313 MORE WIFI INTERNET PRIVATE LIMITED 0 1500 1500
314 Mana Broadband Pvt. Ltd. 0 1495 1495
Sadaa SmartlinksCommunication Pvt.
315
Ltd. 0 1492 1492
S S Fiber Net OpticalCommunication Pvt.
316
Ltd. 0 1490 1490
TECHNETSOL INFOTECH PRIVATE
317
LIMITED 0 1489 1489
318 ERO WIDE COMM Pvt. Ltd. 0 1481 1481
319 Mayekar Broadband Pvt. Ltd. 0 1476 1476
GREEN ARROW TECHNOLOGY PRIVATE
320
LIMITED 0 1440 1440
321 Raze Networks Pvt. Ltd. 0 1432 1432
322 FoFo Networks Private Limited 0 1423 1423
323 MGI NETWORKS PVT LTD 0 1420 1420
107
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S. No. Name of Service Provider Broadband Total
d
TELEMANTRRA SALES CORPORATION
324
PRIVATE LIMITED 0 1420 1420
325 Oxynet Telecommunications Pvt. Ltd 0 1413 1413
326 Speedmaxx Digital Networks Pvt. Ltd. 0 1412 1412
327 U TELE SERVICES PRIVATE LIMITED 0 1411 1411
328 REVOLUTION BROADBAND PVT LTD 0 1394 1394
329 Stackbit Internet Services Pvt. Ltd. 0 1374 1374
330 VSJ INTERNET SERVICES PVT. LTD. 0 1374 1374
331 Shikhar BroadbandEnterprises Pvt. Ltd. 0 1370 1370
332 FUTURE NETSANCHAR LIMITED 0 1356 1356
AMK SUNBEAM COMMUNICATION
333
PRIVATE LIMITED 0 1352 1352
334 Suncity Broadband Pvt. Ltd. 0 1332 1332
335 Global (India) Tele Infra Pvt. Ltd. 0 1319 1319
336 Nikita Broadband Pvt. Ltd 0 1318 1318
337 Veloxr Telecom Pvt. Ltd. 0 1301 1301
338 Clickian Network Pvt. Ltd. 0 1300 1300
339 Gigacast Network Pvt. Ltd. 0 1291 1291
340 DHL Broadband Net Pvt. Ltd. 0 1285 1285
THINGS OF INDIA (OPC) PRIVATE
341
LIMITED 0 1283 1283
342 Sigaram Networks Pvt. Ltd. 0 1271 1271
343 CARE BROADBAND PRIVATE LIMITED 0 1270 1270
Vizag BroadbandCommunications Pvt.
344
Ltd. 0 1264 1264
345 Airwaves Internet Pvt. Ltd. 0 1255 1255
346 Aspirare Communications Pvt Ltd 0 1254 1254
MAURY BROADBAND MARKETING
347
PRIVATE LIMITED 0 1252 1252

348 Peak Air Pvt. Ltd.

0 1248 1248
349 Onet Digital Networks Pvt. Ltd.. 0 1245 1245
PADMESH BROADBAND PRIVATE
350
LIMITED 0 1240 1240
Blu Ultraband Internet Services Private
351
Limited 0 1237 1237
352 Minnal DigitalNetwork (P) Ltd. 0 1235 1235
353 Navkar Netsol Pvt. Ltd.. 0 1230 1230
354 Mhase Internet Network (OPC) Pvt. Ltd. 0 1216 1216
355 Treelink Broadband Pvt. Ltd. 0 1214 1214
MAHRTH INTERNET SERVICES
356
PRIVATELIMITED 0 1210 1210
357 Grace Teleinfra Pvt Ltd 0 1197 1197
358 Sharplink Wireless Solution Pvt. Ltd. 0 1194 1194
108
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S. No. Name of Service Provider Broadband Total
d
359 Uzaina Business India Pvt. Ltd. 0 1194 1194
360 AKASI NETWORKS PRIVATE LIMITED 0 1161 1161
CITY TRANSMISSION NETWORK
361
PRIVATE LIMITED 0 1159 1159
INFOLINK BROADBAND SERVICES
362
PRIVATE LIMITED 0 1157 1157
363 VORTEX NETWORKS PRIVATE LIMITED 0 1157 1157
EBENEZAR COMMUNICATIONS PVT.
364
LTD. 0 1155 1155
365 SkyComm Internet Service Private Limited 0 1151 1151
SHAILDHAR TELECOM SERVICES Pvt.
366
LTD 0 1148 1148
367 Green Tech Net Com Pvt. Ltd. 0 1118 1118
368 ARCLINK NETWORK Pvt Ltd. 0 1110 1110
369 Catla IT & Engineering Co Pvt. Ltd. 0 1110 1110
370 Macro Signal Pvt. Ltd 0 1109 1109
371 Shrisai Shavenk Technologies Pvt. Ltd. 0 1108 1108
372 Sukruti Gcn Networks Pvt. Ltd. 0 1100 1100
373 Anushree Digital Network Pvt Ltd 0 1095 1095
374 Trueinet Networks [Link] 0 1094 1094
375 AIRWIR TECHNOLOGIES PVT LTD 0 1090 1090
DIGHES INTERNET SERVICES OPC
376
PRIVATE LIMITED 0 1087 1087

377 INET SERVICES PVT LTD

0 1085 1085
FLYLINK INTERNET SERVICES PRIVATE
378
LIMITED 0 1076 1076
379 Venessa Internet Pvt. Ltd. 0 1075 1075
380 MARUTHI INTERNET PRIVATE LIMITED 0 1056 1056
381 PREFIX INFOTECH PRIVATE LIMITED 0 1050 1050
PRIYANK INFOMATICS (OPC) PRIVATE
382
LIMITED 0 1047 1047
383 RKG BROADBAND PRIVATE LIMITED 0 1032 1032
384 Lakecity Intercom Private Limited 0 1030 1030
385 NETSAT COMMUNICATIONS PVT. LTD. 0 1026 1026
386 ACN Fiber Pvt. Ltd. 0 1019 1019
387 IQTERA COMMUNICATION PVT LTD 0 1019 1019
388 SIS NETWORKS PVT LTD 0 1017 1017
389 Netlinx Limited 0 1016 1016
390 DA Smartzone Pvt. Ltd. 0 1012 1012
391 HPS DIGITAL BROADBAND PVT LTD 0 1012 1012
392 Al-Mairah Braodband Pvt. Ltd. 0 1003 1003
393 Elyzium Technologies Pvt. Ltd. 0 998 998
394 FASTCOM TELELINK PRTVATE LIMITED 0 995 995
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S. No. Name of Service Provider Broadband Total
d
395 Hostaxis Network Pvt. Ltd. 0 987 987
396 APEX FIBERNET PRIVATE LIMITED 0 984 984
397 Getway Broadband Pvt. Ltd. 0 982 982
398 ARJUN BROADBAND PRIVATE LIMITED 0 980 980
399 Ashley Internet Services Pvt. Ltd. 0 979 979
400 AKD NETWORK PRIVATE LIMTED 0 976 976
401 JCN INTERNET PVT LTD 0 974 974
FIBERSTORY COMMUNICATIONS
PRIVATE LIMITED
402
(erstwhile SHENG LI TELECOM INDIA
PRIVATE LIMITED) 0 968 968
403 Elitel Solutions Private Limited 0 965 965
OM INTERNET BROADBAND SERVICE
404
Pvt. LTD 960 0 960
AIRLINE INTERNET SOLUTIONS INDIA
405
PVT LTD 0 946 946
406 Ultimate Internet Services Pvt. Ltd. 0 932 932
407 Wyris Network Pvt. Ltd. 0 929 929
408 ZENNET SERVICES PRIVATE LIMITED 0 929 929
409 NetMagic Solutions(P) Ltd. 0 927 927
WANSH INTECH SERVICES HUB
410
PRIVATE LIMITED 0 912 912
411 Netfirst Communications Pvt. Ltd. 0 903 903
RADHIKA COMMUNICATION
412
BROADBANDPRIVATE LIMITED 0 898 898
SRI KRISHNA INTERNET SERVICE PVT
413
LTD 0 898 898
414 Mhatoba BroadbandPvt. Ltd 0 886 886
Primenet Global Private Limited (erstwhile
415
known as Primenet Global Ltd.) 0 877 877

416 Briskcom Infoway Pvt. Ltd.

0 870 870
417 GPS Connection Private Limited 0 870 870
418 SVD Digital Networks Pvt. Ltd. 0 870 870
419 MIT ONLINE OPC Pvt Ltd 0 869 869
420 FASTNET COMMUNICATION PVT. LTD. 0 868 868
421 Wavetree Networks Pvt. Ltd. 0 862 862
Graceway Infrastructure and Services Pvt.
422
Ltd 0 860 860
423 Meerut Internet Services Pvt. Ltd. 0 860 860
424 Vinayak internet services pvt ltd 0 860 860
425 IAXN TELECOM PVT LTD 0 858 858
426 POWERNET TELECOM PVT LTD (VNO) 0 851 851
427 Spider Broadband & Cable Pvt. Ltd. 0 847 847
110
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S. No. Name of Service Provider Broadband Total
d
428 Sarvada net Pvt. Ltd 0 838 838
429 Darer Internet Services Pvt. Ltd. 0 833 833
430 RAGAI NETWORK PRIVATE LIMITED 0 830 830
431 Seyon Tele Infra Private Limited 0 830 830
432 Nettab Broadband Pvt Ltd 0 824 824
VICTORY DIGITAL NETWORK PRIVATE
433
LIMITED 0 821 821
SNDC COMMUNICATION PRIVATE
434
LIMITED 0 820 820
STARPLANET TECHNOVISION PRIVATE
435
LIMITED 0 820 820
436 Rtel Internet services Pvt Ltd 0 814 814
437 SRI NETT PRIVATE LIMITED 0 813 813
438 BTS TELECOM PVT LTD 0 808 808
439 AU NetworksPvt. Ltd. 0 806 806
440 Balaji Infra Ray Pvt. Ltd. 0 806 806
M/s NTT Communications India Network
441
Services Private Ltd. 0 805 805
442 Skyber Broadband Service Pvt. Ltd 0 800 800
DURONTO NETWORKS (OPC) PRIVATE
443
LIMITED 0 792 792
444 KESHAVA DIGITAL NETWORK PVT. LTD. 0 789 789
ALLIANT NETWORK SOLUTIONS
445
PRIVATE LIMITED 0 788 788
446 Uttam Infranet Pvt. Ltd.. 0 785 785
447 Excel UG Pvt. Ltd 0 773 773
448 G B Internet Service Private Limited 0 772 772
Sampath Venkateswara Communications
449
Pvt. Ltd. (VNO) 0 771 771

450 SRI BALAJI INTERNET PVT LTD

0 770 770
451 Blue Net IT Solutions Pvt. Ltd. 0 756 756
452 HASTEN NETWORK PRIVATE LIMITED 0 756 756
777 NETWORK BROADBAND PRIVATE
453
LIMITED 0 755 755
454 Visputes Internet Pvt. Ltd. 0 755 755
swami Samarth Broadband Service Pvt
455
Ltd 0 750 750
456 Asg Telecom Pvt. Ltd 0 749 749
457 Rida Communication Pvt. Ltd. 1 748 749
458 [Link]-ZONE PRIVATE LIMITED 0 745 745
459 Suraj Networks Pvt. Ltd. 0 744 744
460 Gulbarga Mega Speed Pvt Ltd 0 741 741
461 PARAMOUNT INFINET PVT. LTD. 0 740 740

111
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S. No. Name of Service Provider Broadband Total
d
462 MAXNET DIGITAL PRIVATE LIMITED 0 738 738
463 SG Broadband Internet Pvt. Ltd. 0 736 736
464 Japneet Fiber Private Limited 0 732 732
GVREDDY TELECOMMUNICATIONS
465
(OPC) PVT LTD 0 731 731
466 Bluwaves Internet Services India Pvt. Ltd. 0 729 729
467 B R MHATRE PRIVATE LIMITED 0 726 726
GIGANET DIGITAL NET SERVICES
468
PRIVATE LIMITED 0 726 726

469 Power Grid Corporation of India Ltd.

0 723 723
470 Gloiosa Infotel IT Services Pvt. Ltd. 0 714 714
TOUCH NET INDIATELESERVICES
471
PRIVATE LIMITED 0 712 712

472 Mahabal Net Service Provider

0 710 710
473 Software Technology Parks of India 30 676 706
474 SETNET BROADBAND PRIVATE LIMITED 0 700 700
475 Dhanam Internet Services India Pvt. Ltd. 0 699 699
GAURESH CABLENET SERVICES
476
PRIVATE LIMITED 0 698 698
CHARLIEBOY NETWORK PRIVATE
477
LIMITED 0 694 694
478 FASTJET TELECOM PRIVATE LIMITED 0 693 693
479 Shineplus Networks Pvt. Ltd. 0 692 692
480 HINDAVI TELECOM PRIVATE LIMITED 0 689 689
481 Velocity Broadband Pvt. Ltd. 0 687 687
482 PowerGrid Teleservices Limited 0 686 686
483 HDM BROADBAND PRIVATE LIMITED 0 685 685
484 Roarnet Broadband Pvt Ltd 0 683 683
ALLIED IT INFRASTRUCTURE &
485
SERVICES PRIVATE LIMITED 0 682 682
INCUBIX UNIFIED SOLUTIONS PRIVATE
486
LIMITED 0 673 673
487 Bapu Internet ServicesPvt. Ltd. 0 672 672
488 N4U broadband [Link] 0 670 670
489 Reliance Communications Limited 670 0 670
490 Spark Telecommunication Private Limited 0 670 670
491 C. J. Online Pvt. Ltd. 0 669 669
492 Ometa Net Pvt. Ltd. 0 668 668
493 Singh Televentures Pvt Ltd 0 667 667
494 Kosmic Broadband Pvt Ltd 0 666 666
SAI DWARAWATI NET SERVICES PVT.
495
LTD. 0 663 663

112
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S. No. Name of Service Provider Broadband Total
d
BBRG Communication and Internet Pvt.
496
Ltd. 0 662 662
497 INTERJET INDIA PRIVATE LIMITED 0 656 656
498 YES BROADBANDPRIVATE LIMITED 0 656 656
499 Goodwill Smartlink Pvt. Ltd. 0 655 655
500 Techwynk Broadband Connect [Link]. 0 652 652
501 Development Logics Solutions Pvt. Ltd. 0 650 650
502 Moradabad Internet Services Pvt. Ltd. 0 650 650
503 Tanvi Broadband Pvt Ltd 0 648 648
504 Bass Jokernet Pvt. Ltd. 0 630 630
505 Gleam Worldwide Services Pvt. Ltd. 0 624 624
COMPLIANCE BROADBAND PRIVATE
506
LIMITED 3 620 623
507 Datamax Technologies Pvt Ltd 0 611 611
508 Frontier Infra Communications(P) Ltd. 0 609 609
MSINFINITY ETHERNET SOLUTIONS
509
PRIVATE LIMITED 0 609 609
Airway Communication Services India Pvt.
510
Ltd. 0 608 608
511 RNET GIGAFIBER Pvt. LTD 608 0 608
512 CLOUDPATH TELECOM PVT LTD 0 604 604
513 Clicknet Communication Pvt. Ltd. 0 603 603
514 Easy Solutions InternetServices Pvt. Ltd. 0 600 600
515 NETARC SOLUTIONS PRIVATE LIMITED 0 596 596
BHORER ALO CABLE AND BROADBAND
516
PRIVATE LIMITED (UL-ISP) 0 593 593
517 Rajesh Patel Net Services Pvt. Ltd. 0 592 592
518 Sasa BroadbandTechnologies Pvt. Ltd. 0 592 592
519 Touchnet Broadband Services Pvt. Ltd. 0 591 591
SPEEDNET DIGITAL FTH (OPC) PRIVATE
520
LIMITED 0 585 585
521 R.P World Webnet [Link]. 0 579 579
VASANSHAH NETWORK PRIVATE
522
LIMITED 0 579 579
523 SARVA AIRWORLD NETWORK PVT LTD 0 575 575
524 Gowio Networks Pvt. Ltd 0 571 571
LIMERICK TECHNOLOGIES PRIVATE
525
LIMITED 0 571 571
526 Linkway Internet [Link]. 0 564 564
GLOBNET BROADBAND SERVICE
527
PRIVATE LIMITED 0 560 560
528 STARMATRIX NETWORKS PVT LTD 0 560 560
529 Blazing SpeedBroadband Pvt. Ltd. 0 550 550
530 Prayag BroadbandPvt. Ltd. 0 550 550

113
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S. No. Name of Service Provider Broadband Total
d
531 RK Broadband Hifi Services Pvt Ltd 550 0 550
532 Feathers wireless network (opc) Pvt. Ltd. 0 549 549
533 Dreamnet Gigafiber Pvt Ltd 0 547 547
534 JOITEX TELECOM PRIVATE LIMITED 0 547 547
535 Click 4 Net InternetServices Pvt. Ltd. 0 546 546
Fastnet Wire & Wireless Solutions Pvt.
536
Ltd. 0 543 543
FIBER POWER CONNECTS PRIVATE
537
LIMITED 0 540 540
538 Unborn Networks Pvt. Ltd. 0 540 540
HANSA BROADBAND SERVICES
539
PRIVATE LIMITED 0 538 538
540 VELS FIBERNET PRIVATE LIMITED 0 538 538
541 7 Sai Net Solutions Pvt. Ltd. 0 535 535
INTERCITY FIBER NETWORKS PRIVATE
542
LIMITED 0 532 532
543 Kad-Syscon NetworksPvt. Ltd 0 528 528
544 Malang Solutions Pvt. Ltd. 0 527 527
545 Spiretel Technologies Pvt Ltd 0 522 522
546 Bandwidth Infinity Pvt. Ltd 0 520 520
PRATIK NETWORKING SOLUTIONS
547
PRIVATE LIMITED 0 520 520
548 RACSANN TECHNOLOGIES PVT. LTD. 0 520 520
WIND STREAM NETWORK PRIVATE
549
LIMITED 0 516 516
550 Sprioc Web Private Limited 0 514 514
551 Manish Infocom Pvt. Ltd. 0 511 511
552 KKD Broadband Pvt Ltd 0 510 510
DSOUZA INTERNET SERVICES PRIVATE
553
LIMITED 0 508 508
554 Daksh Broadband Services Pvt. Ltd. 0 507 507
555 Nextra Communications Private Limited 0 507 507
DARHAWNI BUSINESS ENTERPRISE
556
PRIVATE LIMITED 0 505 505
APPCALL INTERNET SERVICES PRIVATE
557
LIMITED 0 503 503
558 Reticule Infotech Pvt. Ltd. 0 502 502
559 Robust Pixel Connect Private Limited 0 502 502
560 BDL NETWORKING PRIVATE LIMITED 0 500 500
561 MNR Broadband Services Pvt. Ltd. 0 500 500
562 Royal Connect Solutions Pvt. Ltd 0 499 499
563 Kataria Net Solutions Pvt. Ltd. 0 498 498
564 OPTO Communications Private Limited 0 496 496
BHAVESH CABLE AND INTERNET
565
SERVICES PRIVATE LIMITED 0 493 493

114
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S. No. Name of Service Provider Broadband Total
d
DE-CIX Interwire Internet Services Pvt.
566
Limited 0 493 493
567 Monark Broadband Private Limited 0 492 492
Shass Information and Quality
568
Engineering Services Pvt. Ltd. 0 492 492
JMD INTERNET AND SERVICES PVT.
569
LTD. 0 490 490
570 Sparklink. Net Pvt. Ltd. 0 488 488
KOSHI BROADBAND COMMUNICATIONS
571
(OPC) PVT LTD 0 487 487
572 Mall and Mall Digiworld Pvt. Ltd. 0 487 487
573 Alien DNS Pvt. Ltd. 0 486 486
574 Sivaan Infocom Pvt. Ltd 0 479 479
575 ULTRAVISION INFOSERVE PVT LTD 0 476 476
576 Wireline Solution India Pvt Ltd 0 471 471
KASHID TELECOM INDIA PRIVATE
577 LIMITED erstwhile Shree Manoranjan
Broadband Pvt. Ltd. 0 470 470
578 Surround Networks Pvt Ltd 0 466 466
579 AL HUTAIB NETSOL PRIVATE LIMITED 0 465 465
580 SYNCFACTO CONSULTING Pvt Ltd. 0 465 465
581 KKM Broadband Internet Pvt. Ltd. 0 464 464
582 DMDS SOLUTIONSPRIVATE LIMITED 0 462 462
583 Tiyatel Communications Pvt Ltd 0 462 462
584 SERANS FIBERNET PRIVATE LIMITED 0 460 460
585 Vinayaga Communications Pvt Ltd. 0 456 456
FRONTLINE INTERNET SERVICES PVT
586
LTD 0 454 454
587 SmchondheCommunication Pvt. Ltd 0 453 453
588 Zoram Infonet Pvt. Ltd. 0 452 452
MANA INTERNET SERVICES PRIVATE
589
LIMITED 0 451 451
590 Sistemos Information Technology Pvt. Ltd. 0 451 451
ZAK NETWORKS INDIA PRIVATE
591
LIMITED 0 451 451
KONARK CABLE SYSTEM OPC PRIVATE
592
LIMITED 0 450 450
SPARKLIGHT INTERNET PRIVATE
593
LIMITED 0 450 450
594 Unisas Netserve Pvt. Ltd. 0 449 449
595 DIGITAL SSV NET SOL PRIVATE LIMITED 0 446 446
596 Linktel Info Technology Pvt Ltd 0 446 446
597 BSL Technologies Pvt. Ltd. 0 445 445
598 MREZHI INTERNET PRIVATE LIMITED 0 440 440
599 SAPTRANET INDIA PVT LTD 0 440 440
600 Daan Communications Private Limited 0 438 438
115
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S. No. Name of Service Provider Broadband Total
d
601 Galactic Internet Private Limited 0 438 438
602 CNS Infotel Services Pvt. Ltd.. 0 437 437
NET UP COMMUNICATION SERVICES
603
PRIVATE LIMITED 0 435 435
SAI LEELA'S INTERNET SERVICE PVT.
604
LTD. 0 431 431
605 Apex Broadband Network Pvt Ltd 0 430 430
606 DYSINT NETWORKS PRIVATE LIMITED 0 430 430
607 Sense Connect IT Pvt. Ltd. 0 430 430
608 Sreedevi Communications Private Limited 0 430 430
609 7 STAR INFOCOM PRIVATE LIMITED 0 428 428
610 Netrexo Communications Private Limited 0 422 422
611 airtechzone services india private limited 0 420 420
612 NEONET COMMUNICATIONS PVT. LTD. 0 414 414
613 SAI KUMAR INFONET PRIVATE LIMITED 0 414 414
SHREENAY TECHNOLOGIES PRIVATE
614
LIMITED 0 414 414
615 RAAGAV COMMUNICATIONS PVT LTD 0 412 412
616 Aeroway Networks Pvt. Ltd. 0 410 410
Quick Link Broadband and Services Pvt.
617
Ltd. 0 409 409
618 Acegen Broadband Pvt. Ltd. 0 407 407
619 Broadstar Net India Pvt. Ltd. 0 403 403
620 Onepipe Telecom Pvt. Ltd 0 402 402
621 Earthlink Broadband Pvt. Ltd 0 400 400
BPS COMMUNICATION AND SERVICES
622
PRIVATE LIMITED 0 396 396
SPEED HEX TELE COMMUNICATIONS
623
PRIVATE LIMITED 0 396 396
624 CONSAM TELECOM PRIVATE LIMITED 0 392 392
TECHNOMEX INFOCOM SYSTEMS PVT
625
LTD. 0 392 392
626 I-Infolink Networks Pvt. Ltd. 0 390 390
627 Varsha Datacom Services Pvt. Ltd. 0 390 390
628 DV INFOCOM PRIVATE LIMITED 0 389 389
629 Gera Cable Internet Service Pvt. Ltd. 0 386 386
DIVYATA TECHNOLOGIES PRIVATE
630
LIMITED 0 385 385
631 Terrafiber Networks Pvt. Ltd. 0 385 385
632 Airlink Teleservices Private Limited 0 382 382
633 Skylink Fibernet Pvt. Ltd. 0 380 380
634 VIVEK NETWORK PRIVATE LIMITED 0 376 376
635 PULSE TELESYSTEMS PRIVATE LIMITED 0 375 375
636 EASYNET BROADBAND PVT LTD 0 374 374
116
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S. No. Name of Service Provider Broadband Total
d
637 NETZI BROADBAND SERVICES PVT LTD 373 0 373
638 Hipoint Connect Pvt. Ltd. 0 372 372
639 INYCB Network Pvt. Ltd. 0 367 367
SABARI MURGAN CABLE SERVICES
640
PRIVATE LIMITED 0 366 366
AWLIV LIVING SOLUTIONS PRIVATE
641
LIMITED 0 365 365
642 VDCN INFOTECH PRIVATE LIMITED 0 365 365
643 BT Global Communication India Pvt. Ltd. 0 364 364
644 DMP Internet ServicesPvt. Ltd 0 363 363
645 JEETU BROADBAND PRIVATE LIMITED 179 180 359
646 LINK 4 DATA COMMUNICATION PVT LTD 0 359 359
647 KSK Broadband Pvt. Ltd. 0 356 356
648 Imperium Digital Network Pvt. Ltd. 0 355 355
649 3J Global Services Pvt Ltd 0 353 353
BADLAPUR BROADBAND SERVICES
650
PRIVATE LIMITED 0 353 353
CHANNEL 3 INFO MEDIA PRIVATE
651
LIMITED 0 350 350
652 WAY2NET IT SERVICES PVT LTD 0 350 350
653 TRIGART INTERNET PVT. LTD. 0 347 347
654 Manumata Fiber Net Solutions PVT LTD 0 346 346
655 Skyhunt IT Park Pvt. Ltd. 0 340 340
656 Proline Datatech Services Pvt. Ltd. 0 339 339
657 Runet infotech India pvt ltd 0 338 338
658 Excogitate Technologies Pvt. Ltd. 0 337 337
659 Verizon Communications India Pvt. Ltd. 0 337 337
GREEN SMART INFRACON PRIVATE
660
LIMITED 0 336 336
661 Shri Samarth Infobahn Pvt. Ltd. 0 336 336
662 VN ETHERNET INDIA PRIVATE LIMITED 0 335 335
663 PRONET PRIVATE LIMITED 0 334 334
664 CAB-NET SERVICES PRIVATE LIMITED 0 333 333
665 Yuvaa Communications Private Limited 0 332 332
METALINK NETWORKS PRIVATE
666
LIMITED 0 331 331
667 Peer Networks Private Limited 0 330 330
668 R N Broadband Online Pvt. Ltd 0 325 325
669 Rapidnet Pvt. Ltd. 0 325 325
670 Barani Data Solutions Private Limited 0 322 322
KISHAN WEALTH MANAGEMENT
671
PRIVATE LIMITED 0 321 321
ASIAN BROADBAND SOLUTIONS
672
PRIVATE LIMITED 0 320 320
117
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S. No. Name of Service Provider Broadband Total
d
HANUMAT NETWORKS PRIVATE
673
LIMITED 0 320 320
674 METREXA BROADNET PRIVATE LIMITED 0 319 319
675 JD Net Enterprises Pvt. Ltd 0 313 313
676 GPALV BROADBAND PRIVATE LIMITED 0 310 310
AARADHY LIAISON SERVICES PRIVATE
677
LIMITED 0 309 309
678 Bluenet Broadband Services Pvt. Ltd. 0 309 309
679 Gramin Broadband Network Pvt. Ltd. 0 307 307
680 FLITZEN BROADBAND Pvt Ltd. 0 306 306
681 SBS BROADBAND AND CABLE PVT. LTD. 0 306 306
682 Voxterria Innovtions Pvt. Ltd. 0 304 304
683 Inter Net LY Pvt. Ltd. 0 302 302
EYE FASTNET SERVICE PRIVATE
684
LIMITED 0 301 301
685 Ayman Internet Pvt. Ltd. 0 300 300
686 FABLINKS NETWORKS PRIVATE LIMITED 0 300 300
PRO MULTILINK SERVICE (OPC)
687
PRIVATE LIMITED 300 0 300
NETKLIKS COMMUNICATIONS PRIVATE
688
LIMITED 0 298 298
689 RIGA TECH PRIVATE LIMITED 0 298 298
690 O V NETWORKS PVT LTD 0 296 296
691 Nandita Infocom Pvt. Ltd. 0 294 294
AT&T Global Network Services India Pvt.
692
Ltd. (UL-ISP) 0 291 291
693 Orange City InternetServices Pvt. Ltd. 0 290 290
FIRST CHOICE BROADBAND (OPC)
694
PRIVATE LIMITED 0 289 289

695 Megatel Networks Pvt. Ltd.

0 289 289
SMARTLINK BROADBAND SERVICES
696
PVT LTD 0 286 286
SWANAND INTERNET SERVICES
697
PRIVATE LIMITED 0 286 286
698 Citylink Broadband Services Pvt. Ltd. 0 284 284
699 NAKODA NETWORK PRIVATE LIMITED 0 282 282
700 KALYAN BROADBAND PRIVATE LIMITED 0 281 281
701 IMMORTAL INTERNET PRIVATE LIMITED 0 278 278
702 WNET TELECOM PRIVATE LIMITED 0 277 277
703 Hyber Networking Pvt. Ltd. 0 276 276
LEROY NETWORKS AND SERVICES
704
PRIVATE LIMITED 0 275 275

705 DATASTREAM NETWORKS Pvt Ltd

0 274 274

118
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S. No. Name of Service Provider Broadband Total
d
706 AiriconCommunication Pvt. Ltd 0 273 273
707 Netway Internet Services 0 272 272
708 King Netsol Pvt. Ltd. 0 271 271
709 SSICON SYSTEMS PRIVATE LIMITED 0 270 270
GARUDA ADVERTISING PRIVATE
710
LIMITED 0 268 268
LINKUNIVERSE COMMUNICATION
711
PRIVATE LIMITED 0 268 268

712 PALGHAR NETWORK PRIVATE LIMITED

0 265 265
CLOUDINSTA24 SERVICES PRIVATE
713
LIMITED 0 264 264
714 Sharva Telenet Private Limited 0 264 264
715 Unet Communication Pvt. Ltd. 0 263 263
arrow touch wireless internet private
716
limited 0 262 262
SRI RAM BROADBAND SERVICES
717
PRIVATE LIMITED 0 261 261

718 BLESS NETWORK PRIVATE LIMITED

0 260 260
LINKSPEED TELEINFRA PRIVATE
719
LIMITED 0 260 260
720 Nivak Communications Pvt. Ltd 260 0 260
721 PRO STARVISION (OPC) PVT. LTD. 0 260 260
722 SWAMIVATVRUKSHA NET (OPC) PVT LTD 0 260 260
723 Vizcon Digital Pvt. Ltd. 260 0 260
724 Digital Telco Network India Pvt. Ltd. 0 258 258
725 Shreepad Communication Pvt. Ltd. 0 257 257
726 Linkio Fibernet Private Limited 0 255 255
AT&T Global Network Service India
727
Private Limited (VNO) 0 254 254
NIVID TELECOM INDIA PRIVATE
728
LIMITED 0 254 254
BHAVANI VMD BROADBAND PRIVATE
729
LIMITED 0 253 253
730 R.K. Superfast Wifi Private Limited 0 252 252
731 SNT Broadband Pvt. Ltd. 0 252 252
732 Passcom System and Services Pvt. Ltd. 0 250 250
SPEEDGLOBAL TELECOM NETWORK
733
PRIVATE LIMITED 0 250 250

734 TIMMI MULTIMEDIA PRIVATE LIMITED

0 250 250
SPACELINK INTERNET (OPC) PRIVATE
735
LIMITED 0 249 249
736 GIGA BEAM BROADBAND [Link]. 0 247 247

119
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S. No. Name of Service Provider Broadband Total
d
737 ADRI INFOCOM Pvt. Ltd. 246 0 246
RAMYAA INTERNET SERVICES PRIVATE
738
LIMITED 0 246 246

739 MRRIDSYS TECHNOLOGIES PVT LTD

0 245 245
740 Breitband Technologies Private Limited 0 243 243
741 Honey Broadband Services Pvt. Ltd. 0 243 243
TAIBA SUPER INTERNET PRIVATE
742
LIMITED 0 243 243
743 YFI NETWORKS 103 140 243
744 Gponspace Internet India Pvt. Ltd. 0 242 242
745 TEJNET GIGAFIBER PRIVATE LIMITED 0 240 240
746 MANTHANAM NETSOL PRIVATE LIMITED 0 239 239
747 JTM Internet Pvt. Ltd 0 236 236
748 ABNSERVICES PVT LTD 0 235 235
749 LAYA NETWORK PRIVATE LIMITED 0 233 233
STN Communication & Advertising Pvt.
750
Ltd. 0 233 233
751 LINKWAVE TECHNOLOGIES PVT LTD 0 232 232
SAIDEEP BROADBAND PRIVATE
752
LIMITED 0 232 232
753 Simplex Broadband Pvt. Ltd. 0 232 232
HDN COMMUNICATIONS PRIVATE
754
LIMITED 0 231 231
NIKITA INTERNET SERVICES PRIVATE
755
LIMITED 0 231 231
756 Airwire Infocom Pvt. Ltd. 0 230 230
757 Ecreado Network Solutions Pvt. Ltd. 0 230 230
758 ZEES BROAD BAND PRIVATE LIMITED 0 228 228
AIRONET BROADBAND PRIVATE
759
LIMITED 0 227 227
SHIVKRANTI INTERNET SERVICES PVT.
760
LTD. 0 227 227
761 HAWK NETWORKS 0 225 225
762 HiFi Broadband Pvt. Ltd. 0 225 225
763 METAWAVES PRIVATE LIMITED 0 225 225
STANET INTERNET SERVICES PRIVATE
764
LIMITED 0 225 225
765 ZR NET OPC PVT LTD 0 225 225
766 SFNS NETWORK PVT LTD 0 224 224
767 Vrednus Network Pvt. Ltd. 0 224 224
768 DAVA TELECOM PRIVATE LIMITED 0 222 222
769 Promptnet Broadband Pvt. Ltd. 0 222 222
770 PRSHREE Networks Private Limited 0 221 221

120
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S. No. Name of Service Provider Broadband Total
d
771 RIHANT INFOTECH PVT. LTD 0 221 221
Vaishnavaibhavi Internet Solutions
772
Private Limited 0 221 221
AIRMAX SOLUTION AND INTERNET
773
SERVICES PVT LTD 0 220 220
774 Devdarpan Broadband Pvt Ltd 0 220 220
NETCONNECT SERVICES PRIVATE
775
LIMITED 0 220 220
776 Speedster Communications Pvt. Ltd 0 220 220
TENG NETWORK SOLUTION PRIVATE
777
LIMITED 219 0 219
778 Netwire Internet Solutions Pvt. Ltd. 0 217 217
779 Hari Om Netsol Pvt. Ltd. 0 214 214
KHUSHI CABLE AND TELEINFRA
780
PRIVATE LIMITED 0 213 213

781 Costel Networks Pvt. Ltd.

0 212 212
782 Enhancelink CoreportPvt. Ltd 0 211 211
783 Tca Network Pvt Ltd 0 211 211
WEBNET BROADBAND (OPC) PRIVATE
784
LIMITED 0 211 211
785 OS IT SERVICES PRIVATE LIMITED 0 207 207
786 S.V.C CABLE NET PRIVATE LIMITED 0 205 205
787 Sath Technologies Pvt. Ltd. 0 205 205
788 Elecon Information Technology Ltd. 0 204 204
789 Shivraj Broadband Internet Pvt. Ltd. 0 204 204
790 VAIDIK NETSOL OPC PVT LTD 0 202 202
791 Dhadam Hospitality & Services Pvt. Ltd. 0 200 200
792 Fabnet Services Private Limited 0 200 200
793 Ekowebtech IT Services Private Limited 0 199 199
NEAM COMMUNICATIONS PRIVATE
794
LIMITED 0 198 198
795 Winnet Broadband Pvt. Ltd. 0 198 198
RUSH ME BROADBAND PRIVATE
796
LIMITED 0 196 196
797 ACG NETWORK PRIVATE LIMITED 0 195 195
798 Netgarden Services Private Limited 0 195 195
WINDWIRE NETWORKS PRIVATE
799
LIMITED 0 195 195
JAYBHOLE CABLE VISION PRIVATE
800
LIMITED 0 194 194
801 Dataexpress Pvt. Ltd 0 193 193
802 YNET TELECOM SOLUTIONS PVT LTD 0 193 193
803 iCAN Solutions Private Limited 0 190 190

121
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S. No. Name of Service Provider Broadband Total
d
MANAS INTERNET TECHNOLOGY
804
PRIVATE LIMITED 0 190 190
805 FRIDDEN INFOWAY PVT. LTD.. 0 189 189
806 Texes Connect Private Limited 0 189 189
807 VIDHI NETSOL PRIVATE LIMITED 0 189 189
808 Wi5 Internet Services Pvt. Ltd. 0 189 189
809 SHREEB NETWORK PVT LTD 0 188 188
AISN INTERNET SERVICE PRIVATE
810
LIMITED 0 187 187
SHILOM NETWORK SERVICES PRIVATE
811
LIMITED 0 187 187
812 HELM CONSULTANTS PVT LTD 0 186 186
NETMANTRA BROADBAND SERVICES
813
PRIVATE LIMITED 0 186 186
814 Lukestar Infotainment Pvt Ltd 0 185 185
Santosh cable network and datacom
815
[Link] 0 184 184
816 Optisky Fibernet Pvt. Ltd. 0 183 183
817 Sharktel Infocom Pvt. Ltd. 0 183 183
818 TEJNET BROADBAND Pvt Ltd. 0 183 183
819 WAY2AIR NET SOLUTION PVT. LTD. 0 181 181
820 Sankrish Infocom Private Limited 0 180 180
821 Data Ingenious Global Ltd 0 179 179
RONAK INTERNET SERVICES PRIVATE
822
LIMITED 0 177 177
SHARMILA ENTERPRISE PRIVATE
823
LIMITED 0 171 171
BLUE VISION CABLE NETWORK
824
PRIVATE LIMITED 0 168 168
825 BLUELINE BROADBAND PRIVATE LTD 0 168 168
826 IT Spectrum Media Pvt Ltd 0 168 168
KESHVI INTERNET SERVICE PRIVATE
827
LIMITED 0 167 167
828 POLY INFORMATICS [Link]. 0 166 166
829 Praj Network Pvt. Ltd 0 166 166
830 Pune Teleinfra Pvt. Ltd.. 0 166 166
BALAJI INFO NETWORKS SOLUTIONS
831
PRIVATE LIMITED 0 165 165
832 FIBERMAX PRIVATE LIMITED 0 165 165
833 SWS NETWORK PRIVATE LIMITED 0 165 165
FZBN CONNECTIVITY AND SOLUTIONS
834
PRIVATE LIMITED 0 162 162
CLOUDLASERS TELECOM PRIVATE
835
LIMITED 0 161 161
836 AKTEL FIBER PRIVATE LIMITED 0 160 160

122
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S. No. Name of Service Provider Broadband Total
d
Futurenet broadband and internet
837
services pvt ltd 0 160 160
HAPPY BYTES BROADBAND (OPC)
838
PRIVATE LIMITED 0 160 160
MEGASURF BROADBAND SERVICES
839
OPC PVT LTD. 0 160 160

840 Sator Square Ventures Private Limited

0 160 160
841 SEYFERT NETWORKS PRIVATE LIMITED 0 157 157
842 Viking Network Pvt. ltd 0 157 157
843 Airfiber IT Solutions Pvt. Ltd. 0 155 155
844 Fibernetisp Pvt. Ltd. 0 155 155
845 NEXAEDGE INDIA Pvt Ltd. 0 154 154
ANS BROADBAND SERVICES PRIVATE
846
LIMITED 0 152 152
847 Noob Technologies [Link] 0 152 152
848 OM ISP PRIVATE LIMITED 0 152 152
849 Intermedia Cable Communication Pvt Ltd 0 148 148
850 Delix Net Solutions Pvt. Ltd 0 147 147
ELVACE TECHNOLOGIES PRIVATE
851
LIMITED 0 147 147
Orange Business Services India Network
852
Pvt. Ltd. 0 145 145
853 MANGALA NETWORKS PRIVATE LIMITED 0 144 144
854 Speednet Infracom Pvt. Ltd. 0 142 142
855 FIBRA NETWAY PRIVATE LIMITED 0 141 141
856 NAS INTERNET SERVICES PVT LTD 0 141 141
857 SG FIBERNET PRIVATE LIMITED 0 141 141
Antariksh Broadband & Wireless Solution
858
Pvt. Ltd. 0 139 139
859 Teleglobal Communiocations pvt Ltd 139 0 139
Achiever Communication and Services
860
Pvt. Ltd. 0 137 137
861 Vision Hi-Speed Technology Pvt. Ltd. 0 137 137
862 Jeebr Cloud Solutions Private Limited 0 135 135
863 PMG Networks Pvt. Ltd. 0 135 135
864 Mahadev Telventures Pvt Ltd 0 134 134
865 Speedking Infotech Pvt. Ltd. 0 134 134
866 GauravCommunication Pvt. Ltd 0 132 132
J AND D COMMUNICATIONS PRIVATE
867
LIMITED 0 132 132
NC BROADBAND SERVICES PRIVATE
868
LIMITED 0 132 132
869 Jetato Skynet Services Pvt. Ltd. 0 130 130

123
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S. No. Name of Service Provider Broadband Total
d
870 Pier Communication Pvt. Ltd 0 130 130
871 Wingsnet Internet [Link] 0 129 129
CHAMPARAN TODAY NEWS NETWORK
872
PRIVATE LIMITED 0 128 128
873 ITRANSZ FTTX PRIVATE LIMITED 0 128 128
874 EXPRESSWIRE PRIVATE LIMITED 0 127 127
Telstra Telecommunications Private
875
Limited 0 127 127
876 Neton Icom Pvt. Ltd. 0 126 126
877 Rae Internet Service Provider Pvt Ltd 0 124 124
878 V NETCARE PRIVATE LIMITED 0 124 124
VELOCITY INTERNET INDIA PRIVATE
879
LIMITED 0 124 124
880 Clickr Services Private Limited 0 122 122
881 JLR NETWORKS PRIVATE LIMITED 0 121 121
882 KARRY BROADBAND PRIVATE LIMITED 0 121 121
KRISHNAGIRI FIBER INTERNET PRIVATE
883
LIMITED 0 121 121

884 AATTIZEN TELECOM PRIVATE LIMITED

0 120 120
885 R3ESOLUTION Pvt Ltd. 0 120 120
Shree Siddhivinayak Cable And Internet
886
Service Provider Private Limited. 0 120 120
WIRED2COMMUNICATION PRIVATE
887
LIMITED 0 120 120
888 Auspice Infratel Pvt Ltd. (VNO) 0 119 119
GANAK FIBER COMMUNICATION
889
PRIVATE LIMITED 0 119 119
890 JBN Online Pvt. Ltd. 0 119 119
QUANTASOUL AIROLOGIX PVT LTD. (UL-
891
ISP) 0 119 119
WAGHESHWAR NETVISION PRIVATE
892
LIMITED 0 119 119
Saisidhivinayank Internet service private
893
limited 0 117 117
894 BRIZZ BROADBAND PRIVATE LIMITED 0 115 115
895 Magica Networking Solutions Pvt. Ltd. 0 115 115
896 VI GLOBAL FIBERTEL PRIVATE LIMITED 0 115 115
897 ANODIC TELENETWORK PVT LTD 0 113 113
898 Blenda Internet ServicesIndia Pvt. Ltd. 0 113 113
HIRO DIGITAL SOLUTIONS PRIVATE
899
LIMITED 0 112 112
900 Ishani Broadband Pvt Ltd 0 112 112
901 Joshi Internet Services Pvt. Ltd. 0 111 111
LINKED NET TECHNO SERVICES
902
PRIVATE LIMITED 0 110 110
124
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S. No. Name of Service Provider Broadband Total
d
903 NSD Internet Private Limited 0 110 110
904 Poem Techno Pvt. Ltd. 0 110 110
905 Durga Broadband Pvt. Ltd. 0 108 108
906 GJ2 INTERNET PRIVATE LIMITED 0 108 108
907 KARNET COMMUNICATIONS LIMITED 0 108 108
908 IKRA Broadband Private Limited 0 107 107
909 Veer Point Pvt. Ltd. 0 106 106
SKYNET E-SOLUTION PRIVATE LIMITED
910 (erstwhile known as Skynet Broadband
Pvt. Ltd.) 0 105 105
DFAB INTERNET SERVICES PRIVATE
911
LIMITED 0 104 104
912 Khetan Cable Network (P) Ltd 0 104 104
913 Thangam Communications [Link]. 0 104 104
914 OM SAI TELECOM PRIVATE LIMITED 0 103 103
915 Rohela Broadband Network Pvt. Ltd. 0 103 103
916 SPEEDNET INFORMEDIA PVT LTD 0 103 103
SHEEN TELECOM CONSULTANTS PVT
917
LTD 0 102 102
S-NET FIBER & CABLES(OPC) PRIVATE
918
LIMITED 0 102 102
GIGA NET BROADBAND (OPC) PRIVATE
919
LIMITED 0 101 101

920 Precious Netcom Pvt Ltd

0 100 100
GSDN COMMUNICATION PRIVATE
921
LIMITED 0 99 99
922 Pyramid Infocom Pvt. Ltd. 99 0 99
923 ZED PLUS FIBER PRIVATE LIMITED 0 98 98
924 SPEEDNET OPTICAL NETWORK Pvt Ltd. 0 97 97
925 BHR BROADBAND Pvt. LTD 0 97 97
926 Datawings Teleinfra Private Limited 0 97 97
927 Kelnet Communication Services Pvt. Ltd 0 96 96
928 RDN BROADBAND SERVICE PVT LTD 0 96 96
ATMA MALIK 1313 INTERNET SERVICES
929
PVT. LTD. 0 95 95
930 Bilal Internet Services Private Limited 0 95 95
931 Jasnet Networks Pvt. Ltd. 0 95 95
932 SIDDHBALI INFOTECH PVT LTD. 0 95 95
933 NETTVOX PVT LTD 0 94 94
934 Netlife Network Pvt. Ltd.. 0 91 91
935 GIGANETWORK INFO PRIVATE LIMITED 0 90 90
936 Maxit Infocom Pvt. Ltd 0 90 90

125
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S. No. Name of Service Provider Broadband Total
d
SBDR NETWORK SOLUTIONS PRIVATE
937
LIMITED 0 90 90
938 nwt internet services private limited 0 89 89
939 Plusnet Communications Pvt. Ltd. 0 89 89
940 PAWAN BROADBAND INDIA PVT LTD 0 88 88
941 DAMAN I NET (OPC) PRIVATE LIMITED 0 88 88
942 DHUNI NETSOL PRIVATE LIMITED 0 88 88
DREAMCABLES AND INTERNET
943
SERVICES PRIVATE LIMITED 0 88 88
Gaxiom Networking Solutions Private
944
Limited 0 88 88
945 Inic Communications Private Limited 0 88 88
MICRONOVA TELE SYSTEMS PRIVATE
946
LTD. 0 88 88
SEVENNET BROADBAND SERVICES
947
PRIVATE LIMITED 0 88 88
948 Jetsys Telelink OPC Pvt Ltd 0 87 87
949 Vishwamani Solutions Pvt Ltd 0 87 87
950 SHIVAI EMPIRE PRIVATE LIMITED 0 85 85
ALANDI CITY NETWORKS PRIVATE
951
LIMITED 0 84 84
952 ASHOKA NETSOL PVT LTD 0 84 84
953 Euron Communication Pvt. Ltd. 0 83 83
954 KB Digital Network [Link]. 0 83 83
955 AXOMNET BROADBAND Pvt. LTD. 0 82 82
PATHCOM COMMUNICATIONS PRIVATE
956
LIMITED 0 82 82
ACHARE BROADBAND (OPC) PRIVATE
957
LIMITED 0 81 81
958 NENCY CABLE PVT LTD 0 81 81
959 GAYATRI TELECOM PVT LTD 0 80 80
960 NR IT Service Pvt. Ltd. 0 80 80
ECON TELECOMMUNICATIONS PRIVATE
961
LIMITED 0 79 79
IOEACCESS COMMUNICATIONS PVT
962
LTD 0 79 79
963 ITech Hive Pvt. Ltd 0 79 79
964 Aircables Internet Services Pvt. Ltd. 0 76 76
965 DIRECT NET7 PRIVATE LIMITED 0 76 76
966 Speednet Enterprises (OPC) Pvt. Ltd. 0 76 76
GREY SKY INTERNET SERVICES
967
PRIVATE LIMITED 0 75 75
968 Abis BadlapurNetwork Pvt. Ltd. 0 74 74
969 Ziptel IT Solutions Pvt. Ltd. 0 74 74
970 Ekdant Communication Pvt. Ltd. 0 73 73
126
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S. No. Name of Service Provider Broadband Total
d
DY VELOCITY BROADBAND SERVICE
971
PRIVATE LIMITED 0 72 72
972 FASTTECH NET PRIVATE LIMITED 0 72 72
973 NR Data Service Pvt Ltd. 0 72 72
SHERAWAT INFOTECH PRIVATE
974
LIMITED 0 72 72
975 G-Max IT Services Pvt. Ltd. 0 71 71
LECTO TECH BROADBAND PRIVATE
976
LIMITED 0 71 71
977 TACT COMMUNICATION PVT LTD 0 71 71
978 Heramb T-10 Network Pvt. Ltd.. 0 70 70
979 Jai Mata Di Telectronix Pvt. Ltd. 0 70 70
980 Suryasspeed Network Pvt Ltd 0 70 70
981 Tamana Winet Pvt. Ltd. 0 70 70
982 Sanavi Infotech (OPC) Pvt. Ltd. 33 36 69
983 Amity Hua Electronics Pvt. Ltd. 0 67 67
INSPIREIT NETWORK SOLUTIONS
984
PRIVATE LIMITED 0 67 67

985 NAS Broadband Pvt. Ltd

0 67 67
986 DURGA WI-FI(OPC) PRIVATE LIMITED 0 65 65
987 LINKAGE INFOTECH PRIVATE LIMITED 0 65 65
988 Nextech Broadband [Link] 0 65 65
989 DNet E Solutions Pvt. Ltd. 0 64 64
GENX BROADBAND SERVICES PRIVATE
990
LIMITED 0 64 64
991 JETONE FIBER PRIVATE LIMITED 0 64 64
992 WINUX COMMUNICATIONS PVT LTD 0 64 64
993 VIBELINK INFOTECH PRIVATE LIMITED 0 63 63
994 Omkar Net Services Pvt. Ltd. 0 62 62
995 U-FIBER BROADBAND PRIVATE LIMITED 61 0 61
996 WORLDSKY ONLINE PRIVATE LIMITED 0 61 61
ABUNETCONNECT INTERNET SERVICES
997
PRIVATE LIMITED 0 60 60
998 AGILE NETLINK PRIVATE LIMITED 0 60 60
BRIGHTNET INTERNET SOLUTIONS
999
(OPC) PRIVATE LIMITED 0 60 60

1000 Denet Connect Services Pvt Ltd

0 60 60
GURBADEVI NETWORK SERVICES
1001
PRIVATE LIMITED 0 60 60
1002 Kim Broadband Services Pvt. Ltd. 0 60 60
Malachandra Infotech Private Limited
1003 (Earlier known as MALACHANDRA
BROADBAND SERVICES Pvt Ltd) 0 60 60

127
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S. No. Name of Service Provider Broadband Total
d
MAXWEB MULTIMEDIA PRIVATE
1004
LIMITED 0 60 60
1005 S.G.I.C SERVICES PRIVATE LIMITED 0 60 60
1006 GURU NETCOM PVT. LTD. 0 59 59
1007 Comtel Services Pvt. Ltd. 0 58 58
1008 GENIUS NETWORK PRIVATE LIMITED 0 58 58
1009 VANSI BROADBAND PVT LTD 0 58 58
1010 Ezeenet Internet Solutions Pvt. Ltd. 0 55 55
1011 Froze Communications Pvt. Ltd. 0 55 55
1012 Playernet Technologies Private Limited 0 55 55
1013 FutureNet Telecom Private Limited 54 0 54
1014 Gigalo Communication Pvt Ltd 0 52 52
1015 GUJNET INFRALINK PRIVATE LIMITED 0 52 52
1016 Hansin IT Services Private Limited 0 52 52
1017 Tiruppur Broadwave Pvt. Ltd. 0 51 51
1018 Samruddhi Communication Pvt. Ltd. 0 50 50
SAQUIB COMPUTERS (OPC) PRIVATE
1019
LIMITED 0 50 50
1020 ANSH NET SOL PRIVATE LIMITED 0 49 49
Stromnet Broadband ServicesPrivate
1021
Limited 0 49 49
1022 Speed WiFi Pvt. Ltd. 0 48 48
1023 Speedobits Internet Private Limited 0 48 48
1024 A M Broadband [Link] 0 47 47
FIBERLINK COMMUNICATION PRIVATE
1025
LIMITED 0 47 47
1026 Fibernet Solutions (OPC) Pvt. Ltd. 0 47 47
1027 OS VENTURES PRIVATE LIMITED 0 47 47
1028 ZITA TELECOM PRIVATE LIMITED 0 47 47
1029 BHARATH FIBER NETWORK PVT LTD 0 46 46
1030 NM Paribas Private Limited 0 46 46
1031 Creative BroadbandServices Pvt. Ltd 0 45 45
FASUTONETTO SERVICES PRIVATE
1032
LIMITED 0 45 45
1033 Play Bunch Entertainment Pvt Ltd 0 45 45
1034 SHREE BALAJI WIFI PVT LTD 0 45 45
MARUTI INTERACTIVE NETWORK
1035
PRIVATE LIMITED 0 44 44
1036 Fastx Broadband Pvt. Ltd. 0 42 42
SPEEDNET247 SOLUTIONS PRIVATE
1037
LIMITED 0 42 42
UNM BROADBAND SERVICE PRIVATE
1038
LIMITED 0 42 42
1039 AIR24 NETWORK(OPC) PVT LTD 0 41 41

128
 Narrowban
S. No. Name of Service Provider Broadband Total
d
1040 Brisanjay Internet Services Pvt Ltd 0 41 41
EASTERN SERVICES NETWORK PRIVATE
1041
LIMITED 0 41 41
ONREMOTE TELECOM PRIVATE
1042
LIMITED 0 41 41
1043 RISING INTERNET PRIVATE LIMITED 0 41 41
1044 Balaji Netpoint Services Pvt. Ltd. 0 40 40
1045 Elyzium Globenet Pvt. Ltd. 0 40 40
1046 SHRAVI COMMUNICATION PVT LTD 0 40 40
1047 SYS NETMAGIC [Link] 40 0 40
Ajay Cable & Broadband Service OPC Pvt.
1048
Ltd 0 38 38
1049 INTRO TELECOM Pvt Ltd. 0 38 38
1050 NASHIK SOFTCALL PRIVATE LIMITED 0 38 38
1051 Priveka Web Services Pvt. Ltd. 0 36 36
1052 R.P. World Telecom Pvt. Ltd. 0 36 36
1053 VIVA Communications Pvt Ltd 0 36 36
1054 Jmohit Cable Vision Pvt. Ltd. 0 35 35
KHETAN TELECOMMUNICATIONS
1055
PRIVATE LIMITED 0 35 35
1056 AIT Internet Services Pvt. Ltd. 0 34 34
1057 EZNET INDIA PRIVATE LIMITED 0 33 33
KAROBA BROADBAND SERVICE
1058
PRIVATE LIMITED 0 33 33
1059 Kutch Telelink Pvt. Ltd. 0 33 33
1060 BUDANTA NETWORKS PRIVATE LIMITED 0 32 32
1061 SASH Broadband Private Limited 0 32 32
KORD BROADBAND SERVICES PRIVATE
1062
LIMITED 0 31 31
KARAD-D-INFRA GIGA NET PRIVATE
1063
LIMITED 0 30 30
1064 Unified Voice Communication Pvt. Ltd. 0 30 30
1065 Auspice Infratel Pvt. Ltd. (UL-ISP) 0 29 29
1066 KN SHLOKNET PRIVATE LIMITED 0 29 29
1067 Streamax Broadband Services Pvt. Ltd 0 29 29
1068 Doonbroadband Pvt. Ltd. 0 28 28
1069 OCTEL INFONET PRIVATE LIMITED 0 28 28
1070 Skynet Zone Wifi Services (P) Ltd. 0 28 28
KP INFRATEL NETWORK (OPC) PRIVATE
1071
LIMITED 0 26 26
CABLECOM NETWORK PRIVATE
1072
LIMITED 0 26 26
1073 DENSIS ONLINE PVT LTD 0 26 26
1074 FURIOUSPEED PRIVATE LIMITED 0 25 25

129
 Narrowban
S. No. Name of Service Provider Broadband Total
d
1075 Sudhana Telecommunication Pvt Ltd. 0 25 25
1076 TIKKA BROADBAND PRIVATE LIMITED 0 25 25
1077 TREELINK NETWORK PVT LTD 0 25 25
1078 AVD INFOCOM PRIVATE LIMITED 0 24 24
1079 Edge Telecommunications Pvt. Ltd. 0 24 24
1080 LEGACY INFOWAY PRIVATE LIMITED 0 23 23
1081 Saagars Channel Pvt. Ltd. 0 23 23
1082 SPACE INTERNET PRIVATE LIMITED 0 23 23
1083 K-ANANDRAJ INET SOLUTIONS PVT LTD 0 22 22
LIVE FIBERNET SERVICE PRIVATE
1084
LIMITED 0 22 22
1085 Mpr Infonet Systems Private Limited 0 21 21
1086 GPX India Services Pvt. Ltd. 0 20 20
1087 JKM DIGITAL SERVICES (OPC) PVT LTD 0 20 20
1088 NP-GOLDNET PRIVATE LIMITED 0 20 20
1089 Praveen Telecom Pvt. Ltd. 0 20 20
1090 SAMVAD TELECOM 18 2 20
SHIVAM WEB NETWORKS PRIVATE
1091
LIMITED 0 20 20
1092 Chaitali Communications (OPC) [Link] 0 19 19
CL INTERNET SERVICE PRIVATE
1093
LIMITED 0 19 19
1094 Aerocast Networks Pvt Ltd. 0 18 18
NEO AISHWARYA TECHNOLOGY
1095
PRIVATE LIMITED 0 18 18
OMNET SMARTLINK SERVICES PRIVATE
1096
LIMITED 0 18 18
1097 Rita Infocom Pvt. Ltd. 0 18 18
1098 FUTURE INTERNET PRIVATE LIMITED 0 17 17
GREEN WEB SOFTWARE
1099
DEVELOPMENT PRIVATE LIMITED 0 17 17

1100 Hienet Internet Services Pvt. Ltd.

0 17 17
1101 JETAIR NET PRIVATE LIMITED 0 17 17
1102 10G TELECOM PVT LTD 0 16 16
1103 Nelco Ltd. 8 8 16
TELESECURE COMMUNICATIONS
1104
PRIVATE LIMITED 0 16 16
1105 DIGITAL OXYGEN PRIVATE LIMITED 0 15 15
smart city broadband network solution
1106
pvt ltd 0 15 15
1107 Haze Internet Services Private Limited 0 14 14
SPEEDPULSE DIGITAL NETWORK
1108
PRIVATE LIMITED 0 14 14
1109 IndrayaniCommunication Pvt. Ltd 0 13 13
130
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S. No. Name of Service Provider Broadband Total
d
1110 JARIMARI PRIVATE LIMITED 0 13 13
1111 NETVIGATOR BROADBAND PVT LTD 0 13 13
AGP BROADBAND NETWORK PRIVATE
1112
LIMITED 0 12 12
1113 Jet Netcom Broadband Pvt. Ltd. 0 12 12
TLN COMMUNICATION PRIVATE
1114
LIMITED 0 12 12
FYLFOT INTERNET SERVICES PRIVATE
1115
LIMITED 0 11 11
1116 RAPIDE NEXT PRIVATE LIMITED 11 0 11
1117 Ultrawave Internet Access Pvt. Ltd. 0 11 11
1118 V-CON Mobile & Infra private limited 0 11 11
1119 WAY 2 INTERNET Pvt Ltd. 0 11 11
WESTERNEDGE
1120 TELECOMMUNICATIONS PRIVATE
LIMITED 0 11 11
1121 VR INTERNET PRIVATE LIMITED 0 10 10
1122 HELLO NETWORK SERVICE Pvt Ltd. 0 10 10
1123 NETLAYER INDIA PRIVATE LIMITED 0 10 10
1124 Upnet Communications Pvt. Ltd. 0 10 10
1125 AMIGOS BROADBAND PVT LTD 0 9 9
1126 Ceralink Communication Pvt Ltd 9 0 9
SHRIKSHETRA NETWORKS PRIVATE
1127
LIMITED 0 9 9
YOTTA NETWORK SERVICES PRIVATE
1128
LIMITED 0 9 9
BHAVARTH INTERNET SERVICES
1129
PRIVATE LIMITED 0 8 8
1130 CELESTIAL LINK PRIVATE LIMITED 0 8 8
GOLCON TECHNOLOGIES PRIVATE
1131
LIMITED 0 8 8
MILAN MULTISERVICES PRIVATE
1132
LIMITED 0 8 8
NETZ SHREERAM SOLUTION PRIVATE
1133
LIMITED 0 8 8
1134 WONDER NETSOL PRIVATE LIMITED 0 8 8
INFINITYLINK COMMUNICATION
1135
PRIVATE LIMITED 0 7 7
1136 Kadne Networks Private Limited 0 7 7
1137 AMITEL INDIA PVT LTD 0 6 6
BRAVISHMAH INFOTECH PRIVATE
1138
LIMITED 0 6 6
1139 Mesh Infranet Pvt. Ltd. 0 6 6
1140 Blueline ISP Pvt. Ltd 0 5 5
1141 Hybrid Hash Pvt. Ltd. 0 5 5

131
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S. No. Name of Service Provider Broadband Total
d
MALAYALAM CABLE VISION PRIVATE
1142
LIMITED 0 5 5
NEXTLEVEL BROADBAND PRIVATE
1143
LIMITED 0 5 5
QUICKNET COMMUNICATIONS PRIVATE
1144
LIMITED 0 5 5
1145 Saraswati Internet Solution Pvt Ltd 0 5 5
1146 SUMERRU INFOTECH PRIVATE LIMITED 0 5 5
1147 WAYAR NETWORK PRIVATE LIMITED 0 5 5
1148 Winet Infratel Pvt. Ltd. 0 5 5
1149 Fibmesh IN Limited 0 4 4
1150 Isyan Communication Pvt. Ltd 0 4 4
METICULOUS NETWORKS PRIVATE
1151
LIMITED 0 4 4
1152 Mount Edge Digital Services Pvt Ltd 0 4 4
POWERNET TELECOM PRIVATE LIMITED
1153
(UL-ISP) 0 4 4
1154 Critel Technologies Pvt. Ltd. 0 3 3
DISHAWAVES INFOTECH PRIVATE
1155
LIMITED 0 3 3
1156 FAB FIVE NETWORK PRIVATE LIMITED 0 3 3
1157 Kartik Network Pvt. Ltd. 0 3 3
L & T NETWORK SERVICES PRIVATE
1158
LIMITED 0 3 3
MRKR COMMUNICATIONS PRIVATE
1159
LIMITED 0 3 3
1160 SOFTNET NETWORK PVT LTD 0 3 3
VIFIBEE SOLUTION (OPC) PRIVATE
1161
LIMITED 0 3 3
1162 Airnat IT Solutions Pvt. Ltd. 0 2 2
1163 Cloudcast Digital Ltd. 0 2 2
1164 ESTO MEDIA PRIVATE LIMITED 0 2 2
1165 Red Fiber Telecom Pvt Ltd 0 2 2
1166 Sabse Internet Service Provider Pvt. Ltd. 0 2 2
1167 WEBLINK SYSTEMS PRIVATE LIMITED 0 2 2
1168 A TO Z INFOLINK PVT. LTD. 0 1 1
ALLCONNECT OPTICS NETWORK
1169
PRIVATE LIMITED 0 1 1
1170 B PRIMO INTERNET SERVICES PVT LTD 0 1 1
1171 BHUMITAT ISP PRIVATE LIMITED 0 1 1
COMPTECH INFORMATIC PRIVATE
1172
LIMITED 0 1 1
1173 FLYTEL NETWORK PRIVATE LIMITED 0 1 1
1174 Infonet Accurate Appz India Pvt. Ltd. 0 1 1
1175 MINDAGE BROADCASTING Pvt. LTD 0 1 1

132
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S. No. Name of Service Provider Broadband Total
d
MYNEXT BROADBAND SERVICES
1176
PRIVATE LIMITED 0 1 1
1177 Nuozen Telecom Pvt. Ltd. 0 1 1
1178 Perfect Internet Pvt. Ltd 1 0 1
1179 SAMAIRA INFOTECH PVT. LTD. 0 1 1
SHYAM DATA & VOICE SERVICES PVT
1180
LTD 0 1 1
SPARKLINE TECHNOSYS PRIVATE
1181
LIMITED 0 1 1
1182 TRIPLE FAST NET PRIVATE LIMITED 0 1 1
VERIZONE BROADBAND SERVICES
1183
PRIVATE LIMITED 0 1 1
VPS Broadband andTelecommunications
1184
Pvt. Ltd. 0 1 1
Total 27107121 944388171 971495292
Total (in Million) 27.11 944.39 971.50

*The information is compiled based on the reports being received from the Internet Service Providers

133
Annexure 1.6: State/UT-wise Public Wi-Fi Hotspots as on 30.09.2024
Aggregate Data
Number of Public Number of Access Number of unique Consumed (TB) during
[Link]. State/UT
Wi-Fi Hotspots Points Wi-Fi Users the Quarter
(Jul-Sep, 24)
1 Andhra Pradesh 3870 6943 275854 635
2 Arunachal Pradesh 482 1019 1780 12
3 Assam 779 1707 169157 488
4 Bihar 31105 33232 1000898 2539
5 Chattisgarh 4637 10839 126432 353
6 Goa 159 581 15318 41
7 Gujarat 6838 14383 345765 1183
8 Haryana 6583 9912 148472 299
9 Himachal Pradesh 1116 2246 11715 27
10 Jharkhand 2937 5918 329452 871
11 Karnataka 8533 26323 170675 472
12 Kerala 3955 8184 463793 748
13 Madhya Pradesh 14862 26789 442276 1086
14 Maharashtra incl. Mumbai 17552 38717 1774914 2626
15 Manipur 74 252 735 1
16 Meghalaya 176 483 3477 74
17 Mizoram 34 116 508 7
18 Nagaland 81 262 6196 13
19 Odisha 3615 5730 206637 662
20 Punjab 9611 11649 108378 213
21 Rajasthan 2583 7931 339960 819
22 Sikkim 47 334 1689 2
23 Tamil Nadu incl. Chennai 2084 7986 250217 612
24 Telangana 5728 14589 184991 338
25 Tripura 767 883 22204 63
26 Uttar Pradesh (UPE+UPW) 28693 114818 871466 2144
27 Uttarakhand 1670 5046 49780 113
28 West Bengal incl. Kolkata 3780 12062 815754 1655
Union Territories 0
Andaman & Nicobar
29 43 116 97 0
Islands
30 Chandigarh 88 761 6948 12
Dadar & Nagar Haweli &
31 41 41 0 0
Daman & Diu
32 Delhi 685 11407 171809 263
33 Jammu & Kashmir 1491 3207 27176 56
34 Ladakh 1 1 13 0
35 Lakshdweep 0 0 0 0
36 Puduchery 103 687 1020 4
Total 164803 385154 8345556 18431

134
 Annexure 1.7: List of Service Providers which reported
IP Telephony Minutes for Q.E. September-24

S. No. Name of Service Providers reported IP Telephony Minutes

1 Alliance Broadband Services Pvt. Ltd.

2 Novanet Ltd.

3 Viva Communications Pvt. Ltd.

4 Weco Infotech Pvt. Ltd.

5 Shyam Spectra Pvt. Ltd..

6 delDSL Internet Pvt. Ltd.

7 Pulse Telesystems Pvt. Ltd.

8 Sify Technologies Ltd.

9 Tata Communications Limited

10 Trikon Electronics Pvt. Ltd.

11 World Phone Internet Services Pvt. Ltd.

12 Skyfall Voice Communications Pvt. Ltd.

13 Warmconnect Internet Services Pvt. Ltd.

14 Reticule Infotech Pvt. Ltd.

135
 Annexure 1.8: Service Area wise PMRTS subscriber Base
Annexure 1.8: Service Area wise P M RTS subscriber Base
DOT Subscriber Base
[Link]. Licensed Area Served Service P rovider
30.06.2024 30.06.2024
Service Area
Arya Omnitalk Radio Trunking
2,575 2,480
Hyderabad Services [Link].
Andhra QuickCall 1,100 1,178
1
Pradesh Arya Omnitalk Radio Trunking
Visakhapatnam 3,935 4,004
Services [Link].
Total 7,610 7,662
Arya Omnitalk Radio Trunking
6,324 6,416
Delhi Services [Link].
2 Delhi
Procall Ltd. 3,778 3,676
Total 10,102 10,092
Arya Omnitalk Radio Trunking
Ahmedabad 1,185 1,184
Services [Link].
Amrela Inative Networks Pvt. Ltd. - -
Arya Omnitalk Radio Trunking
1,737 1,767
Bharuch Services [Link].
Inative Networks Pvt. Ltd. - -
Arya Omnitalk Radio Trunking
Dahej 1,852 1,982
Services [Link].
3 Gujarat Jamnagar Inative Networks Pvt. Ltd. 360 360
Kutch Inative Networks Pvt. Ltd. 205 205
Arya Omnitalk Radio Trunking
2,135 2,173
Surat Services [Link].
Inative Networks Pvt. Ltd. 895 895
Arya Omnitalk Radio Trunking
1,651 1,800
Vadodara Services [Link].
Inative Networks Pvt. Ltd. 360 360
Total 10,380 10,726
Arya Omnitalk Radio Trunking
7,189 7,299
Bangalore Services [Link].
4 Karnataka
QuickCall 474 475
Total 7,663 7,774
Arya Omnitalk Radio Trunking
Ernakulam 1,108 1,132
Services [Link].
5 Kerala
Kerala Wiwanet Solutions Pvt. Ltd 1,146 1,146
Total 2,254 2,278
Arya Omnitalk Radio Trunking
6 Kolkata Kolkata 1,504 1,558
Services [Link].
Madhya Arya Omnitalk Radio Trunking
7 Indore 1,890 1,887
Pradesh Services [Link].
Arya Omnitalk Radio Trunking
Khandala 548 541
Services [Link].
Arya Omnitalk Radio Trunking
8 Maharashtra 1,660 1,536
Pune Services [Link].
Smartalk Pvt Ltd. 580 525
Total 2,788 2,602
Airtalk Solutions & Services Pvt.
1,370 1,400
Ltd.
Arya Omnitalk Radio Trunking
9,047 9,237
Mumbai Services [Link].
9 Mumbai
Bhilwara Telenet Services [Link]. 843 891

Smartalk Pvt Ltd. 805 952

Total 12,065 12,480
Arya Omnitalk Radio Trunking
904 940
Jaipur Services [Link].
10 Rajasthan
Procall Ltd. 389 393
Total 1,293 1,333
Arya Omnitalk Radio Trunking
7,300 7,295
Chennai Services [Link].
11 Tamil Nadu
QuickCall 374 379
Total 7,674 7,674
Grand Total 65,223 66,066

136
 Annexure 2.1: Wireless Revenue Service - Service Area wise Statistics for
QE Sep, 2024
Key parameters for service areas of category-A
Service Area % of pre-paid ARPU Total usage (from & outside HSA) per
in total (Rs. per subscriber per month
subscribers month) Outgoing Outgoing Incoming Total
SMS MOU MOU MOU
AP 92.53% 201 10 479 473 952
Gujarat 92.18% 183 14 401 395 796
Karnataka 87.71% 200 12 481 475 956
MH 93.82% 194 12 416 412 828
TN (incl. Chennai) 89.56% 201 8 455 454 909
Key parameters for service areas of category-B
Service Area % of pre-paid ARPU Total usage (from & outside HSA) per
in total (Rs. per subscriber per month
Subscribers month) Outgoing Outgoing Incoming Total
SMS MOU MOU MOU
Haryana 88.62% 148 8 427 430 857
Kerala 95.29% 194 5 397 354 751
MP 94.46% 160 13 454 452 906
Punjab 93.00% 178 7 418 414 832
Rajasthan 95.26% 169 11 469 471 940
UP(E) 95.94% 140 11 583 598 1181
UP(W) 95.66% 157 9 484 490 975
WB 97.58% 163 13 531 538 1069

Key parameters for service areas of category-C

Service Area % of pre-paid ARPU Total usage (from & outside HSA) per
in total (Rs. per subscriber per month
subscribers month) Outgoing Outgoing Incoming Total
SMS MOU MOU MOU
Assam 94.62% 175 24 557 563 1120
Bihar 95.15% 151 11 635 661 1295
HP 96.68% 198 10 496 492 989
J&K 38.28% 199 20 617 591 1208
NE 97.19% 195 24 500 508 1008
Odisha 94.78% 164 16 570 582 1152

Key parameters for service areas of category-Metro

Service Area % of pre-paid ARPU Total usage (from & outside HSA) per
in total (Rs. per subscriber per month
subscribers month) Outgoing Outgoing Incoming Total
SMS MOU MOU MOU
Kolkata 92.07% 133 9 434 425 860
Delhi 76.72% 157 8 462 436 898
Mumbai 78.66% 166 8 421 391 812
137
 Annexure 4.1: Performance of QoS Parameters for Cellular Mobile Service
Network Related Parameters Customer Service Quality Parameters

Connection Response time to

Network Termination /
Establishment Connection Maintenance (Retainability) POI Metering and Billing the customer for
Availability closure of service
(Accessibility) assistance

customer's account from the date of resolution of

Resolution of billing/charging complaints- within

Resolution of billing/charging complaints- within

Network QoS DCR Temporal Distribution Measure

Period of applying credit/ waiver/ adjustment to

Establishment Success Rate for Circuit Switched

Time taken for refund of deposits after closures

Network QoS DCR Spatial Distribution Measure

Point of Interconnection (POI) Congestion (on

BS Accumula-ted down-time (not available for

Percentage of calls answered by the operators

Worst affected BSs due to down-time (%age)

individual POI) - No. of POIs not meeting the

Down Link (DL) Packet Drop Rate or DL-PDR
Connections with good voice quality, Circuit

Accessibility of call center/ customer care

Metering and billing credibility - post paid
Switched Voice Quality and VoLTE quality
SDCCH/ Paging Channel Congestion/ RRC

Up Link (UL) Packet Drop Rate or UL-PDR

Metering and billing credibility - pre paid

TCH, RAB and E-RAB Congestion (%age)

(voice to voice) within ninety seconds

Call Set-up Success Rate and Session

Termination / Closure of service

Voice or VoLTE as applicable

[Network_ QSD(90,90)]

[Network_ QTD(97,90)]
Congestion (%age)
service) (%age)

benchmark

complaints
4 weeks

6 weeks
TSP
LSA Name
Name

100%
within 1
98% 100% 100%
=>95 <=0.1 <=0.1 week of <= 7
<=2% <=2% <=1% <=2% <=2% <=3% =>95% <=2% <=2% <=0.5 within 4 within 6 =>95% =>95% within 60
% % % resolution days
weeks weeks days
of
complaint

AIRTEL 0.28% 1.64% 99.56% 0.16% 0.21% 0.80% 1.00% 96.38% 0.16% 0.17% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 85.35% 100.00% 100.00%
Andhra BSNL 0.70% 1.54% 98.08% 0.60% 0.64% 1.60% 1.91% 98.30% 0.05% 0.18% 0 0.00% 0.00% 100.00% 100.00% 100.00% 96.08% 16.60% 100.00% 100.00%
Pradesh RJIL 0.07% 0.26% 99.53% 0.05% 0.00% 0.20% 0.28% 99.67% 0.00% 0.12% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.49% 99.20% 100.00% 100.00%
VIL 0.20% 0.84% 99.59% 0.36% 0.32% 1.39% 1.82% 97.41% 0.08% 0.24% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.43% 99.52% 100.00% 100.00%
AIRTEL 0.29% 1.26% 99.31% 0.15% 0.40% 1.71% 2.30% 96.44% 0.22% 0.24% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 90.33% 100.00% 100.00%
BSNL 1.88% 0.65% 98.96% 0.65% 0.99% 1.98% 2.39% 97.74% 1.35% 1.13% 0 0.02% 0.00% 100.00% 100.00% 100.00% 58.47% 5.04% 100.00% 100.00%
Assam
RJIL 0.33% 1.37% 99.71% 0.01% 0.00% 0.40% 0.50% 99.55% 0.00% 0.13% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.60% 98.46% 100.00% 100.00%
VIL 0.64% 1.44% 99.44% 0.25% 0.56% 1.81% 2.70% 97.56% 0.07% 0.11% 0 0.00% 0.00% 100.00% 100.00% 100.00% 98.38% 99.83% 100.00% 100.00%
AIRTEL 0.36% 1.80% 98.46% 0.60% 0.84% 0.83% 1.03% 96.46% 0.18% 0.28% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 90.15% 100.00% 100.00%
BSNL 1.86% 0.63% 96.32% 0.40% 0.31% 1.74% 2.04% 97.00% 0.00% 0.00% 0 0.00% 0.00% 99.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
Bihar
RJIL 0.29% 1.37% 99.50% 0.03% 0.00% 0.32% 0.46% 99.59% 0.00% 0.15% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.51% 98.17% 100.00% 100.00%
VIL 0.20% 1.73% 99.90% 0.19% 0.09% 1.77% 2.50% 97.67% 0.06% 0.23% 0 0.00% 0.00% 100.00% 100.00% 100.00% 98.49% 99.91% 100.00% 100.00%
AIRTEL 0.34% 1.87% 99.50% 0.12% 0.22% 1.20% 1.65% 95.32% 0.23% 0.23% 0 0.04% 0.00% 100.00% 100.00% 100.00% 100.00% 93.93% 100.00% 100.00%
MTNL 0.06% 0.19% 97.48% 0.31% 0.84% 1.26% 1.45% 98.05% NA NA 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.97% 98.26% 100.00% 100.00%
Delhi
RJIL 0.16% 0.46% 99.50% 0.07% 0.00% 0.25% 0.34% 99.59% 0.00% 0.16% 0 0.00% 0.00% 99.64% 100.00% 100.00% 99.34% 98.59% 100.00% 100.00%
VIL 0.07% 0.61% 99.85% 0.22% 0.14% 1.96% 2.55% 98.73% 0.11% 0.23% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.89% 99.17% 100.00% 100.00%
AIRTEL 0.28% 1.74% 99.44% 0.17% 0.24% 0.86% 1.39% 96.77% 0.11% 0.22% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 91.86% 100.00% 100.00%
BSNL 0.39% 0.50% 98.53% 0.12% 0.35% 1.68% 2.04% 98.50% 0.08% 0.21% 0 0.10% 0.00% 100.00% 100.00% 100.00% 99.02% 96.56% 100.00% 100.00%
Gujarat
RJIL 0.30% 1.23% 99.64% 0.02% 0.00% 0.12% 0.23% 99.67% 0.00% 0.11% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.67% 97.98% 100.00% 100.00%
VIL 0.10% 0.41% 99.31% 0.16% 0.45% 1.77% 2.13% 97.40% 0.13% 0.18% 0 0.01% 0.00% 100.00% 100.00% 100.00% 98.74% 99.33% 100.00% 100.00%
AIRTEL 0.19% 1.29% 99.64% 0.06% 0.09% 0.99% 1.25% 96.28% 0.14% 0.16% 0 0.01% 0.00% 100.00% 100.00% 100.00% 100.00% 92.41% 100.00% 100.00%
BSNL 1.24% 0.49% 98.65% 0.28% 0.65% 1.74% 2.20% 97.04% 0.15% 0.69% 0 0.00% 0.00% 100.00% 100.00% 100.00% 96.38% 95.02% 100.00% 100.00%
Haryana
RJIL 0.15% 0.59% 99.60% 0.01% 0.00% 0.19% 0.42% 99.72% 0.00% 0.12% 0 0.00% 0.00% 100.00% 100.00% 100.00% 98.48% 98.28% 100.00% 100.00%
VIL 0.14% 0.67% 99.57% 0.24% 0.43% 1.49% 2.08% 98.50% 0.10% 0.15% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.54% 99.84% 100.00% 100.00%
AIRTEL 0.20% 0.90% 99.80% 0.12% 0.10% 0.96% 1.10% 96.97% 0.21% 0.16% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 93.04% 100.00% 100.00%
Himachal BSNL 1.97% 0.64% 99.03% 0.59% 0.72% 1.88% 2.41% 98.47% 0.01% 0.02% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.69% 54.31% 100.00% 100.00%
Pradesh RJIL 0.19% 0.72% 99.52% 0.02% 0.00% 0.17% 0.33% 99.72% 0.00% 0.08% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.37% 98.53% 100.00% 100.00%
VIL 0.37% 1.15% 99.58% 0.27% 0.19% 1.43% 2.38% 96.57% 0.14% 0.19% 0 0.03% 0.00% 100.00% 100.00% 100.00% 99.54% 99.96% 100.00% 100.00%
AIRTEL 0.14% 0.93% 99.81% 0.08% 0.09% 0.82% 1.06% 97.13% 0.17% 0.14% 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 94.40% 100.00% 100.00%
Jammu & BSNL 1.74% 0.13% 98.98% 0.69% 0.95% 1.90% 2.01% 97.61% 1.68% 1.54% 0 0.00% 0.00% 100.00% 100.00% 100.00% 97.14% 91.80% 100.00% 100.00%
Kashmir RJIL 0.09% 0.27% 99.65% 0.00% 0.00% 0.16% 0.32% 99.76% 0.00% 0.08% 0 0.00% 0.00% 99.90% 100.00% 100.00% 99.16% 99.81% 100.00% 100.00%
VIL 0.51% 1.64% 99.29% 0.22% 0.38% 1.30% 2.23% 97.90% 0.21% 0.18% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.89% 99.90% 100.00% 100.00%

138
 Annexure 4.1 (Contd.)
AIRTEL 0.22% 1.10% 99.76% 0.09% 0.10% 0.83% 1.18% 95.83% 0.17% 0.22% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 92.58% 100.00% 100.00%
BSNL 1.40% 0.49% 97.88% 0.50% 0.43% 1.51% 1.64% 97.90% 1.09% 1.17% 0 0.00% 0.00% 100.00% 100.00% 100.00% 92.72% 16.54% 100.00% 100.00%
Karnataka
RJIL 0.12% 0.57% 99.58% 0.06% 0.00% 0.21% 0.33% 99.69% 0.00% 0.12% 0 0.00% 0.00% 99.78% 100.00% 100.00% 99.57% 98.72% 100.00% 100.00%
VIL 0.11% 0.38% 99.85% 0.56% 0.29% 1.35% 1.79% 96.60% 0.07% 0.19% 0 0.01% 0.00% 100.00% 100.00% 100.00% 98.85% 98.92% 100.00% 100.00%
AIRTEL 0.16% 0.81% 99.86% 0.12% 0.15% 1.15% 1.72% 97.14% 0.08% 0.21% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 81.00% 100.00% 100.00%
BSNL 0.59% 0.37% 99.27% 0.20% 0.54% 2.16% 2.56% 98.38% 0.05% 0.21% 0 0.00% 0.01% 100.00% 100.00% 100.00% 97.10% 47.66% 100.00% 100.00%
Kerala
RJIL 0.07% 0.32% 99.73% 0.00% 0.00% 0.00% 0.31% 99.63% 0.00% 0.09% 0 0.00% 0.00% 99.36% 100.00% 100.00% 99.51% 98.58% 100.00% 100.00%
VIL 0.02% 0.14% 99.81% 0.21% 0.19% 0.46% 0.68% 98.50% 0.05% 0.15% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.22% 99.75% 100.00% 100.00%
AIRTEL 0.08% 0.28% 99.80% 0.08% 0.17% 0.59% 0.91% 97.28% 0.10% 0.26% 0 0.03% 0.00% 100.00% 100.00% 100.00% 100.00% 88.37% 100.00% 100.00%
BSNL 0.28% 0.64% 98.51% 0.27% 0.30% 1.64% 1.75% 95.68% 0.08% 0.37% 0 0.00% 0.01% 99.00% 100.00% 100.00% 95.32% 95.32% 100.00% 100.00%
Kolkata
RJIL 0.02% 0.07% 99.53% 0.03% 0.00% 0.08% 0.19% 98.98% 0.00% 0.08% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.40% 98.40% 100.00% 100.00%
VIL 0.04% 0.08% 99.74% 0.18% 0.26% 1.44% 1.96% 98.20% 0.09% 0.18% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.33% 99.41% 100.00% 100.00%
AIRTEL 0.26% 1.28% 99.30% 0.19% 0.28% 1.64% 2.08% 96.91% 0.12% 0.23% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 92.17% 100.00% 100.00%
Madhya BSNL 0.68% 0.37% 98.93% 0.53% 0.79% 1.82% 2.04% 97.70% 0.00% 0.00% 0 0.00% 0.01% 100.00% 100.00% 100.00% 98.81% 98.81% 100.00% 100.00%
Pradesh RJIL 0.30% 1.27% 99.59% 0.01% 0.00% 0.36% 0.46% 99.42% 0.00% 0.15% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.71% 98.20% 100.00% 100.00%
VIL 0.20% 0.38% 98.43% 0.26% 0.87% 1.49% 2.03% 97.04% 0.22% 0.14% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.79% 99.85% 100.00% 100.00%
AIRTEL 0.62% 1.76% 99.36% 0.27% 0.34% 1.38% 1.78% 96.99% 0.10% 0.19% 0 0.03% 0.00% 100.00% 100.00% 100.00% 100.00% 89.82% 100.00% 100.00%
BSNL 1.70% 0.62% 97.76% 0.57% 0.73% 1.79% 1.97% 98.20% 0.10% 0.24% 0 0.02% 0.00% 100.00% 100.00% 100.00% 96.45% 96.02% 100.00% 100.00%
Maharashtra
RJIL 0.35% 1.64% 99.62% 0.02% 0.00% 0.27% 0.37% 99.56% 0.00% 0.15% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.68% 98.56% 100.00% 100.00%
VIL 0.14% 0.61% 98.74% 0.42% 0.99% 1.59% 2.17% 97.59% 0.22% 0.13% 0 0.01% 0.00% 99.43% 100.00% 100.00% 99.78% 99.61% 100.00% 100.00%
AIRTEL 0.28% 1.61% 99.33% 0.15% 0.19% 1.36% 1.54% 97.06% 0.19% 0.27% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 92.40% 100.00% 100.00%
MTNL 0.20% 1.80% 98.10% 0.30% 0.20% 1.92% 2.24% 98.19% NA NA 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.96% 100.00% 100.00%
Mumbai
RJIL 0.14% 0.59% 99.58% 0.03% 0.00% 0.13% 0.25% 99.68% 0.00% 0.17% 0 0.00% 0.00% 99.79% 100.00% 100.00% 99.66% 98.30% 100.00% 100.00%
VIL 0.07% 0.70% 99.74% 0.19% 0.26% 1.53% 2.04% 99.25% 0.16% 0.23% 0 0.01% 0.00% 99.91% 100.00% 100.00% 99.18% 98.08% 100.00% 100.00%
AIRTEL 0.62% 1.60% 98.80% 0.41% 0.75% 1.30% 1.72% 97.05% 0.25% 0.24% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 89.73% 100.00% 100.00%
BSNL 8.77% 10.87% 97.85% 2.36% 1.08% 1.90% 1.94% 97.00% 0.24% 1.30% 0 0.00% 0.00% 100.00% 100.00% 100.00% 54.34% 38.69% 100.00% 100.00%
North East
RJIL 1.15% 1.31% 99.64% 0.00% 0.00% 0.57% 0.83% 99.47% 0.00% 0.16% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.10% 98.65% 100.00% 100.00%
VIL 0.97% 1.40% 99.38% 0.37% 0.59% 1.92% 2.33% 97.44% 0.12% 0.12% 0 0.01% 0.00% 100.00% 100.00% 100.00% 98.84% 99.90% 100.00% 100.00%
AIRTEL 0.32% 1.86% 98.99% 0.14% 0.21% 1.23% 1.54% 96.90% 0.12% 0.25% 0 0.01% 0.00% 100.00% 100.00% 100.00% 100.00% 89.04% 100.00% 100.00%
BSNL 1.29% 0.66% 96.50% 0.55% 1.31% 1.95% 1.98% 96.58% 0.00% 0.00% 0 0.00% 0.00% 100.00% 100.00% 100.00% 98.20% 36.48% 100.00% 100.00%
Odisha
RJIL 0.23% 1.10% 99.61% 0.03% 0.00% 0.27% 0.37% 99.52% 0.00% 0.15% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.66% 98.69% 100.00% 100.00%
VIL 0.26% 0.90% 99.90% 0.07% 0.10% 1.61% 2.08% 98.89% 0.05% 0.09% 0 0.00% 0.00% 100.00% 100.00% 100.00% 98.49% 99.87% 100.00% 100.00%
AIRTEL 0.13% 0.56% 99.65% 0.10% 0.21% 0.60% 0.80% 96.75% 0.12% 0.33% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 93.88% 100.00% 100.00%
BSNL 0.36% 0.48% 98.59% 0.53% 0.46% 1.73% 2.13% 97.14% 0.00% 0.02% 0 0.00% 0.00% 100.00% 100.00% 100.00% 97.07% 95.28% 100.00% 100.00%
Punjab
RJIL 0.08% 0.19% 99.59% 0.01% 0.00% 0.07% 0.21% 99.75% 0.00% 0.09% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.37% 98.71% 100.00% 100.00%
VIL 0.05% 0.22% 99.81% 0.34% 0.19% 0.43% 0.77% 98.92% 0.08% 0.06% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.96% 99.34% 100.00% 100.00%
AIRTEL 0.31% 1.65% 99.46% 0.24% 0.34% 1.41% 1.79% 96.95% 0.22% 0.22% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 92.83% 100.00% 100.00%
BSNL 0.72% 0.59% 98.97% 0.76% 1.03% 1.50% 2.00% 98.49% 0.00% 0.00% 0 0.02% 0.00% 100.00% 100.00% 100.00% 97.78% 48.02% 100.00% 100.00%
Rajasthan
RJIL 0.18% 0.68% 99.60% 0.02% 0.00% 0.27% 0.39% 99.61% 0.00% 0.12% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.66% 98.14% 100.00% 100.00%
VIL 0.14% 1.76% 99.36% 0.26% 0.55% 1.77% 2.22% 96.92% 0.14% 0.25% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.20% 99.87% 100.00% 100.00%
AIRTEL 0.10% 0.22% 99.82% 0.11% 0.11% 1.05% 1.32% 97.58% 0.14% 0.12% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 78.56% 100.00% 100.00%
Tamilnadu
BSNL 0.91% 0.57% 99.11% 0.18% 0.38% 1.72% 2.60% 98.41% 0.00% 0.00% 0 0.00% 0.00% 100.00% 100.00% 100.00% 98.26% 41.85% 100.00% 100.00%
including
RJIL 0.14% 0.66% 99.69% 0.03% 0.00% 0.14% 0.26% 99.75% 0.00% 0.10% 0 0.00% 0.00% 99.73% 100.00% 100.00% 99.50% 98.60% 100.00% 100.00%
Chennai
VIL 0.22% 1.09% 99.31% 0.40% 0.69% 1.39% 1.89% 98.16% 0.07% 0.14% 0 0.01% 0.00% 100.00% 100.00% 100.00% 98.96% 99.15% 100.00% 100.00%
AIRTEL 0.34% 1.57% 99.50% 0.41% 0.52% 1.46% 1.83% 96.71% 0.19% 0.32% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 89.88% 100.00% 100.00%
Uttar Pradesh BSNL 1.12% 0.52% 98.58% 0.81% 0.31% 1.67% 1.66% 98.49% 0.00% 0.01% 0 0.00% 0.00% 100.00% 100.00% 100.00% 95.87% 97.15% 100.00% 100.00%
(East) RJIL 0.26% 1.28% 99.61% 0.00% 0.00% 0.33% 0.47% 99.58% 0.00% 0.13% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.66% 98.21% 100.00% 100.00%
VIL 0.17% 1.01% 99.59% 0.22% 0.41% 1.63% 2.22% 97.20% 0.13% 0.27% 0 0.01% 0.00% 100.00% 100.00% 100.00% 98.75% 99.83% 100.00% 100.00%
AIRTEL 0.28% 1.62% 99.75% 0.14% 0.12% 1.95% 2.05% 95.43% 0.19% 0.17% 0 0.02% 0.00% 100.00% 100.00% 100.00% 100.00% 92.77% 100.00% 100.00%
Uttar Pradesh BSNL 1.23% 0.49% 98.65% 0.42% 0.43% 1.76% 2.00% 98.04% 0.00% 0.02% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.02% 53.45% 100.00% 100.00%
(West) RJIL 0.23% 1.14% 99.61% 0.02% 0.00% 0.27% 0.43% 99.66% 0.00% 0.10% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.60% 98.39% 100.00% 100.00%
VIL 0.13% 0.57% 99.47% 0.39% 0.53% 1.50% 1.92% 97.96% 0.09% 0.18% 0 0.01% 0.00% 100.00% 100.00% 100.00% 99.49% 99.85% 100.00% 100.00%
AIRTEL 0.31% 1.71% 99.01% 0.28% 0.79% 1.35% 2.05% 98.23% 0.15% 0.29% 0 0.03% 0.00% 100.00% 100.00% 100.00% 100.00% 86.44% 100.00% 100.00%
BSNL 0.65% 0.42% 97.02% 0.70% 1.67% 1.70% 1.92% 97.82% 0.23% 1.55% 0 0.00% 0.01% 98.00% 100.00% 100.00% 96.00% 28.08% 100.00% 100.00%
West Bengal
RJIL 0.16% 0.68% 99.65% 0.03% 0.00% 0.33% 0.50% 99.52% 0.00% 0.14% 0 0.00% 0.00% 100.00% 100.00% 100.00% 99.70% 98.15% 100.00% 100.00%
VIL 0.21% 0.61% 99.52% 0.28% 0.48% 1.55% 2.22% 97.04% 0.10% 0.22% 0 0.01% 0.00% 100.00% 100.00% 100.00% 98.66% 99.92% 100.00% 100.00%

139
 Annexure 4.2 : Performance of QoS Parameters for Basic (Wire-line) Service
Response time to the
Termination / closure
Fault Repair POI Metering and Billing customer for
of service
assistance

Faults incidences (No. of faults/100

Accessibility of call center/ customer care

Metering and Billing Credibility - Postpaid

Metering and Billing Credibility - Prepaid

within 1 week of resolution of complaint

Resolution of billing/ charging/ validity

Resolution of billing/ charging/ validity

operators (voice to voice) within ninety

adjustment to customer's account from
faults repaired within 7 days- Rural and

Time taken for Refund of deposits after

faults repaired by next working day -

faults repaired by next working day -

faults repaired within 5 days - Urban

the date of resolution of complaints-

Congestion (No. of PoIs not meeting

Percentage of calls answered by the

Mean Time to Repair (MTTR)

Period of applying credit/ waiver/

Termination / Closure of service

Point of Interconnection (POI)

complaints within 4 weeks

complaints within 6 weeks

closures- within 60 days

Subs/month)

Rural and hilly areas

benchmark)
hilly areas

seconds
Urban
TSP
LSA Name
Name

100%
within 1
98% 100% 100%
week of
<= 7 >=85% 100% >=75% 100% < 10 Hrs < 0.5% < 0.1% < 0.1% within 4 within 6 >= 95% > =95 % <= 7 days within 60
resolution
weeks weeks days
of
complaint

AIRTEL 0.09 90.50% 100.00% 100.00% 100.00% 7.24 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 95.49% 100.00% 100.00%
APSFL 1 98.18% 100.00% 96.00% 100.00% 6.5 0 0.00% 0.00% 99.18% 100.00% 100.00% 98.18% 100.00% 100.00% 100.00%
Andhra BSNL 4 96.00% 100.00% 95.00% 100.00% 6 0 0.00% 0.00% 100.00% 100.00% 100.00% 85.58% 78.64% 100.00% 100.00%
Pradesh RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 97.15% 98.76% 100.00% 100.00%
TATA 4.26 87.45% 99.92% 100.00% 100.00% 5.1 0 0.00% NA 100.00% 100.00% 100.00% 99.05% 99.04% 100.00% 100.00%
VIL 0.04 100.00% 100.00% NA NA 2.17 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.08 95.86% 100.00% 100.00% 100.00% 5.35 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
BSNL 3 92.00% 100.00% 88.00% 100.00% 4 0 0.06% 0.00% 100.00% 100.00% 100.00% 74.57% 65.06% 100.00% 100.00%
Assam
RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 98.33% 100.00% 100.00% 100.00%
VIL 0.44 100.00% 100.00% NA NA 3.47 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.11 92.93% 100.00% 100.00% 100.00% 2.37 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 98.12% 100.00% 100.00%
BSNL 3 89.00% 100.00% 97.00% 100.00% 6 0 0.06% 0.00% 100.00% 100.00% 100.00% 77.66% 64.88% 100.00% 100.00%
Bihar RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 97.84% 99.02% 100.00% 100.00%
TATA 0.42 100.00% 100.00% 100.00% 100.00% 1.55 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.32 100.00% 100.00% NA NA 1.4 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.21 94.61% 100.00% 100.00% 100.00% 3.36 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.69% 100.00% 100.00%
MTNL 0.73 87.17% 99.62% NA NA 4.08 0 0.00% NA 100.00% 100.00% 100.00% 99.86% 99.58% 100.00% 100.00%
Delhi RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 98.52% 99.21% 100.00% 100.00%
TATA 4.73 93.41% 100.00% 100.00% 100.00% 4.88 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 97.71% 100.00% 100.00%
VIL 0.12 100.00% 100.00% NA NA 2.28 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.09 87.52% 100.00% 100.00% 100.00% 8.67 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.34% 100.00% 100.00%
BSNL 4 95.00% 100.00% 92.00% 100.00% 4 0 0.02% 0.00% 100.00% 100.00% 100.00% 89.64% 83.80% 100.00% 100.00%
Gujarat RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 96.81% 99.66% 100.00% 100.00%
TATA 2.28 86.90% 100.00% 100.00% 100.00% 5.1 0 0.01% NA 100.00% 100.00% 100.00% 95.65% 96.14% 100.00% 100.00%
VIL 0.06 100.00% 100.00% NA NA 4.39 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.1 94.55% 100.00% 100.00% 100.00% 5.88 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 98.34% 100.00% 100.00%
BSNL 5 92.00% 100.00% 91.00% 100.00% 5 0 0.01% 0.00% 100.00% 100.00% 100.00% 90.11% 81.49% 100.00% 100.00%
Haryana RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 96.25% 99.69% 100.00% 100.00%
TATA 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 1.48 100.00% 100.00% NA NA 3.26 0 NA NA NA NA NA 99.00% 99.00% NA NA
AIRTEL 0.15 97.45% 100.00% 100.00% 100.00% 5.24 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
BSNL 5 95.00% 100.00% 88.00% 100.00% 5 0 0.05% 0.00% 100.00% 100.00% 100.00% 84.98% 74.92% 100.00% 100.00%
Himachal
RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 100.00% 98.48% 100.00% 100.00%
Pradesh
TATA 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0 100.00% 100.00% NA NA 0 0 NA NA NA NA NA 99.00% 99.00% NA NA
AIRTEL 0.06 96.11% 100.00% 100.00% 100.00% 6.1 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 96.73% 100.00% 100.00%
Jammu & BSNL 5 95.00% 100.00% 80.00% 100.00% 5 0 0.01% 0.00% 100.00% 100.00% 100.00% 87.20% 76.02% 100.00% 100.00%
Kashmir RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 98.05% 98.58% 100.00% 100.00%
VIL 0 100.00% 100.00% NA NA 0 0 NA NA NA NA NA 99.00% 99.00% NA NA
AIRTEL 0.11 89.13% 100.00% 100.00% 100.00% 9.93 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 97.69% 100.00% 100.00%
BSNL 5 91.00% 100.00% 94.00% 100.00% 8 0 0.09% 0.00% 100.00% 100.00% 100.00% 87.19% 78.03% 100.00% 100.00%
Karnataka RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 100.00% 99.40% 100.00% 100.00%
TATA 0.41 95.00% 100.00% 100.00% 100.00% 5.03 0 0.00% NA 100.00% 100.00% 100.00% 97.63% 98.49% 100.00% 100.00%
VIL 0.06 100.00% 100.00% NA NA 3.22 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA

140
 Annexure 4.2 (Contd.)
AIRTEL 0.12 89.54% 100.00% 100.00% 100.00% 8.69 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 98.22% 100.00% 100.00%
BSNL 4 95.00% 100.00% 91.00% 100.00% 7 0 0.04% 0.00% 100.00% 100.00% 100.00% 94.66% 94.11% 100.00% 100.00%
Kerala RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 100.00% 98.73% 100.00% 100.00%
TATA 0.01 100.00% 100.00% 100.00% 100.00% 4.07 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.47 100.00% 100.00% NA NA 2.47 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.26 94.87% 100.00% 100.00% 100.00% 7.01 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.20% 100.00% 100.00%
BSNL 6 88.00% 100.00% NA NA 7 0 0.00% 0.00% 100.00% 100.00% 100.00% 68.24% 59.50% 100.00% 100.00%
Kolkata RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 96.80% 99.01% 100.00% 100.00%
TATA 0.6 91.30% 100.00% 100.00% 100.00% 3.8 0 0.00% NA 100.00% 100.00% 100.00% 96.49% 96.49% 100.00% 100.00%
VIL 0.14 100.00% 100.00% NA NA 1.28 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.14 88.47% 100.00% 100.00% 100.00% 3.43 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.59% 100.00% 100.00%
BSNL 2 90.00% 100.00% 87.00% 100.00% 8 0 0.01% 0.00% 100.00% 100.00% 100.00% 88.26% 82.78% 100.00% 100.00%
Madhya
RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 96.89% 98.83% 100.00% 100.00%
Pradesh
TATA 0.21 100.00% 100.00% 100.00% 100.00% 0.74 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.04 100.00% 100.00% NA NA 1.19 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.07 88.57% 100.00% 100.00% 100.00% 7.95 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.63% 100.00% 100.00%
BSNL 5 90.00% 100.00% 84.00% 100.00% 5 0 0.01% 0.00% 100.00% 100.00% 100.00% 87.15% 81.07% 100.00% 100.00%
Maharashtra RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 100.00% 100.00% 100.00% 100.00%
TATA 2.08 94.11% 99.87% 100.00% 100.00% 3.99 0 0.00% NA 100.00% 100.00% 100.00% 85.71% 100.00% 100.00% 100.00%
VIL 0.34 100.00% 100.00% NA NA 4.21 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.08 89.49% 100.00% 100.00% 100.00% 8.08 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.52% 100.00% 100.00%
MTNL 2.9 39.30% 55.30% 100.00% 100.00% 310 0 0.00% NA 99.40% 100.00% 100.00% 99.97% 95.80% 99.15% 50.37%
Mumbai RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 98.08% 98.77% 100.00% 100.00%
TATA 5.82 86.85% 98.37% 100.00% 100.00% 7.55 0 0.00% NA 100.00% 100.00% 100.00% 98.67% 97.59% 100.00% 100.00%
VIL 0.06 100.00% 100.00% NA NA 3.12 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
BSNL 1 93.00% 100.00% 89.00% 100.00% 7 0 0.01% 0.00% 100.00% 100.00% 100.00% 79.59% 68.21% 100.00% 100.00%
North East RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 100.00% 100.00% 100.00% 100.00%
VIL 0 100.00% 100.00% NA NA 0 0 NA NA NA NA NA 99.00% 99.00% NA NA
AIRTEL 0.08 92.55% 100.00% 100.00% 100.00% 7.86 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 97.30% 100.00% 100.00%
BSNL 3 92.00% 100.00% 89.00% 100.00% 7 0 0.09% 0.00% 100.00% 100.00% 100.00% 75.79% 67.53% 100.00% 100.00%
Odisha RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 97.39% 99.74% 100.00% 100.00%
TATA 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.27 100.00% 100.00% NA NA 0.35 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.18 91.23% 100.00% 100.00% 100.00% 9.06 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.51% 100.00% 100.00%
BSNL 6 90.00% 100.00% 92.00% 100.00% 9 0 0.00% 0.00% 100.00% 100.00% 100.00% 89.09% 79.51% 100.00% 100.00%
QTL 6.2 90.00% 100.00% 100.00% 100.00% 8.28 0 0.00% 0.00% 100.00% 100.00% 100.00% 96.55% 99.07% 100.00% 100.00%
Punjab RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 97.88% 99.47% 100.00% 100.00%
TATA 0.68 100.00% 100.00% 100.00% 100.00% 1.85 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.28 100.00% 100.00% NA NA 2.49 0 NA NA NA NA NA 99.00% 99.00% NA NA
VMIPL 0 100.00% 100.00% NA NA 0 NA NA NA NA NA 100.00% 100.00% 100.00% NA 100.00%
AIRTEL 0.08 92.86% 100.00% 100.00% 100.00% 5.38 0 0.01% 0.00% 100.00% 100.00% 100.00% 100.00% 99.10% 100.00% 100.00%
BSNL 6 94.00% 100.00% 98.00% 100.00% 6 0 0.04% 0.00% 100.00% 100.00% 100.00% 89.73% 79.68% 100.00% 100.00%
Rajasthan RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 99.07% 99.53% 100.00% 100.00%
TATA 2.86 100.00% 100.00% 100.00% 100.00% 2.12 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.21 100.00% 100.00% NA NA 3.16 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.13 87.80% 100.00% 100.00% 100.00% 9.63 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 95.27% 100.00% 100.00%
Tamilnadu BSNL 4 90.00% 100.00% 80.00% 100.00% 8 0 0.07% 0.00% 100.00% 100.00% 100.00% 93.69% 92.51% 100.00% 100.00%
including RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 96.93% 98.91% 100.00% 100.00%
Chennai TATA 0.25 91.43% 100.00% 100.00% 100.00% 2.9 0 0.00% NA 100.00% 100.00% 100.00% 96.10% 98.67% 100.00% 100.00%
VIL 0.69 100.00% 100.00% NA NA 2.52 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.16 95.11% 100.00% 100.00% 100.00% 7.35 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.15% 100.00% 100.00%
BSNL 5 86.00% 100.00% 87.00% 100.00% 7 0 0.00% 0.00% 100.00% 100.00% 100.00% 90.92% 81.18% 100.00% 100.00%
Uttar Pradesh
RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 97.20% 99.61% 100.00% 100.00%
(East)
TATA 1.13 100.00% 100.00% 100.00% 100.00% 1.09 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.17 100.00% 100.00% NA NA 2.17 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.17 95.22% 100.00% 100.00% 100.00% 8.29 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 99.39% 100.00% 100.00%
BSNL 3 92.00% 100.00% 93.00% 100.00% 10 0 0.06% 0.00% 100.00% 100.00% 100.00% 88.45% 76.41% 100.00% 100.00%
Uttar Pradesh
RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 96.32% 99.68% 100.00% 100.00%
(West)
TATA 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 0.84 100.00% 100.00% NA NA 1.43 0 NA NA NA NA NA 99.00% 99.00% 100.00% NA
AIRTEL 0.11 96.30% 100.00% 100.00% 100.00% 3.04 0 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 98.87% 100.00% 100.00%
BSNL 2 85.00% 100.00% 94.00% 100.00% 3 0 0.01% 0.00% 100.00% 100.00% 100.00% 70.69% 60.81% 100.00% 100.00%
West Bengal RJIL 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% 0.00% NA NA NA 97.69% 99.09% 100.00% 100.00%
TATA 0 100.00% 100.00% 100.00% 100.00% 0 0 0.00% NA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
VIL 2.89 100.00% 100.00% NA NA 2.39 0 NA NA NA NA NA 99.00% 99.00% NA NA

141
 Annexure 4.3: Quality of Service Performance of Broadband (wireline) Service Providers

Service Packet loss

Service
availability (for wired
Provisioning Faults Repair/Restoration Response Time to the Network latency (for wired broadband
Billing Performance Bandwidth utilisation/ throughput /uptime (for broadband
/Activation Time Customer for assistance access)
all users) in access) in
Time
%age %age
No. of
Upstream User User
%
%age of %age of %age of No. of Intra links for reference reference
%age of Internation Broadband User
%age of cases to calls calls network Internation point at ISP point at ISP
connections % of faults al Connection reference
% of faults billing whom answered answered links having al Gateway Gateway
[Link]. Service Provider LSA provided repaired by bandwidth Speed point at
repaired %age of bills complaints refund of by operator by operator Bandwidth connectivity node to node to
within 15 next utilization available POP/ISP
within 3 disputed resolved deposits is (Voice to (Voice to utilisation having Internation Internation
days of working day during peak (download) Gateway
working day within 4 made within voice) voice) >90% during bandwidth al nearest al nearest
registration (>90%) hours (TCBH) from ISP node to
weeks 60 days of within 60 within 90 peak hours utilisation NAP port NAP port
of demand (Enclose node to user (IGSP/NIXI)
closures sec sec (TCBH) >90% during abroad abroad
MRTG) <90%
peak hours (terrestrial) (satellite)
(TCBH)
100% >90% =>99% <2% 100% within 100% within >60% >80% 0 0 <90% >80% >98% <1% <120 ms <350 ms <800 ms
4 weeks 60 days

1 ADN Broadband Pvt. Ltd. Delhi 100.00 99.66 100.00 0.00 100.00 100.00 99.56 100.00 0.00 0.00 74.79 95.67 99.77 0.50 2.00 150.00 0.00
2 Aerpace Communications Pvt. Ltd. Maharashtra 100.00 91.67 100.00 0.00 100.00 100.00 81.00 90.33 0.00 0.00 87.00 98.00 100.00 0.97 1.00 225.00 267.00
Mumbai 100.00 91.00 100.00 0.00 100.00 100.00 81.22 92.00 0.00 0.00 88.00 98.00 100.00 0.98 1.00 47.00 260.00
3 Airfiber Networks Pvt. Ltd. Karnataka 100.00 96.00 99.90 0.00 100.00 100.00 91.50 99.00 0.00 0.00 62.92 99.00 100.00 0.50 23.00 246.00 0.00
Tamilnadu 100.00 96.00 99.90 0.00 100.00 100.00 91.50 99.00 0.00 0.00 64.07 99.00 100.00 0.50 22.00 245.00 0.00
4 Airnet Cable and Datacom [Link]. Maharashtra 100.00 100.00 100.00 0.00 100.00 100.00 99.24 100.00 0.00 0.00 4.19 100.00 100.00 0.00 1.51 102.27 NA
Mumbai 100.00 95.10 99.30 0.00 100.00 100.00 98.89 100.00 0.00 0.00 26.44 100.00 100.00 0.00 1.54 102.27 NA
5 Alegra Communication Pvt. Ltd.* Maharashtra 100.00 95.00 99.00 0.00 100.00 100.00 80.00 90.00 0.00 0.00 80.00 90.00 99.65 0.50 100.00 250.00 700.00
6 Alliance Broadband Services Pvt. Ltd. All India 100.00 91.93 100.00 0.00 100.00 100.00 68.00 100.00 0.00 0.00 66.34 99.73 100.00 0.00 2.00 0.00 NA
7 Andhra Pradesh State Fiber Net Andhra Pradesh
100.00 93.91 100.00 0.00 100.00 100.00 82.36 93.19 0.00 0.00 70.81 91.12 100.00 0.47 81.00 215.00 675.00
Limited
8 Anonet Communications Pvt. Ltd All India
(formerly ANI Broadband Services 100.00 99.00 100.00 1.14 100.00 100.00 97.00 98.00 0.00 0.00 85.00 100.00 99.00 0.40 20.00 288.00 0.00
[Link].)
9 Antariksh Softtech Pvt. Ltd. Maharashtra 100.00 91.33 99.00 0.00 100.00 100.00 98.00 99.33 0.00 0.00 0.00 90.00 99.02 0.10 24.00 0.00 0.00
Mumbai 100.00 91.67 99.00 0.00 100.00 100.00 97.33 99.00 0.00 0.00 0.00 90.00 98.99 0.10 24.00 0.00 0.00
10 Asianet Satellite Communications Ltd. All India
100.00 90.45 99.80 0.03 100.00 100.00 60.67 80.32 0.00 0.00 71.28 91.67 99.87 0.81 55.33 229.00 0.00

11 AT Broadband Pvt. Ltd. Tamilnadu 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 0.00 100.00 100.00 0.00 60.00 0.00 0.00
12 Atria Convergence Technologies Ltd. All India 100.00 94.69 99.36 0.93 100.00 100.00 66.00 72.00 0.00 0.00 37.00 97.00 99.95 0.04 2.00 27.00 0.00
13 Bharat Sanchar Nigam Ltd. All India 100.00 94.62 99.77 0.16 100.00 100.00 66.50 71.57 0.00 0.00 58.57 94.31 99.37 0.47 34.61 132.41 NA
14 Bharti Airtel Ltd. All India 100.00 95.24 99.44 0.00 100.00 100.00 92.00 95.46 0.00 0.00 30.95 100.00 99.97 0.00 46.53 62.30 NA
15 Bluelotus Support Services [Link]. All India
(formerly Limras Eronet Broadband 100.00 99.00 100.00 0.02 100.00 100.00 90.00 100.00 0.00 0.00 0.00 98.50 99.50 0.01 23.00 231.00 0.00
Service Pvt Ltd)
16 Candor Infosolution Pvt. Ltd. Bihar 100.00 99.00 100.00 0.42 100.00 100.00 100.00 100.00 0.00 0.00 89.00 90.00 100.00 0.00 90.00 250.00 350.00
Delhi 100.00 99.00 100.00 0.15 100.00 100.00 100.00 100.00 0.00 0.00 82.00 90.00 100.00 0.00 90.00 250.00 350.00
Haryana 100.00 99.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 89.00 90.00 100.00 0.00 90.00 250.00 350.00
17 Charotar Telelink Pvt. Ltd.* Gujarat 100.00 98.00 100.00 0.00 100.00 100.00 98.17 100.00 0.00 0.00 0.00 84.67 98.33 0.00 60.00 0.00 0.00
18 D-ATUM Vilcom Pvt. Ltd. All India 100.00 100.00 100.00 0.00 100.00 100.00 95.00 100.00 0.00 0.00 0.00 98.00 100.00 0.10 20.00 0.00 0.00
19 DEN Broadband Limited All India 100.00 94.80 99.55 0.00 100.00 100.00 68.60 82.55 0.00 0.00 76.83 94.00 99.73 0.73 50.00 150.00 0.00
20 Deshkal Network Pvt. Ltd. Karnataka 100.00 95.00 99.00 0.00 100.00 100.00 90.00 95.00 0.00 0.00 89.00 85.00 99.77 0.50 5.00 250.00 0.00
21 Digital Network Associates Pvt. Ltd. Maharashtra 100.00 90.96 99.25 0.00 100.00 100.00 75.42 87.02 0.00 0.00 80.00 83.00 99.82 0.20 4.00 255.00 600.00
Mumbai 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 0.00 100.00 100.00 0.00 0.00 0.00 0.00
22 DL GTPL Broadband Pvt. Ltd. Gujarat 100.00 94.00 100.00 0.00 100.00 100.00 78.00 90.00 0.00 0.00 62.39 90.00 99.32 0.00 15.00 300.00 0.00
Maharashtra 100.00 94.00 100.00 0.00 100.00 100.00 83.00 93.00 0.00 0.00 62.39 90.00 99.41 0.00 15.00 300.00 0.00
23 DNA Infotel Pvt Ltd Maharashtra 100.00 90.96 99.24 0.00 100.00 100.00 75.43 87.02 0.00 0.00 80.00 83.00 99.82 0.90 4.00 255.00 600.00
24 ESTO BROADBAND Pvt. Ltd. All India 100.00 99.00 100.00 0.00 100.00 100.00 99.00 100.00 0.00 0.00 81.85 90.00 99.35 0.00 40.00 100.00 720.00
25 Ethernet Xpress(I) Pvt. Ltd. Maharashtra 100.00 98.00 99.35 0.09 100.00 100.00 90.43 94.95 0.00 0.00 20.00 99.00 100.00 0.10 30.00 300.00 650.00

142
 Annexure 4.3 (Contd.)

26 Excell Media Pvt. Ltd. Andhra Pradesh 100.00 94.79 99.45 0.00 100.00 100.00 95.56 97.39 0.00 0.00 54.70 95.83 99.86 0.50 8.00 240.00 0.00
27 Excitel Broadband Private Limited All India 100.00 91.00 99.01 0.00 100.00 100.00 61.00 81.00 0.00 0.00 77.67 100.00 99.68 0.00 4.00 198.00 0.00
28 Extranet Supports Pvt. Ltd. All India
100.00 95.67 100.00 0.00 100.00 100.00 91.00 96.76 0.00 0.00 84.12 95.33 99.86 0.04 20.00 168.00 455.00
(earlier Dwan Supports Pvt. Ltd.)
29 Fibervalley Communications Pvt. Ltd. Gujarat 100.00 90.66 99.09 0.00 100.00 100.00 98.58 100.00 0.00 0.00 82.56 98.82 99.86 0.41 50.00 275.00 0.00
30 Five Internet Solutions Pvt. Ltd. Haryana 100.00 99.00 99.00 0.00 100.00 100.00 86.00 93.66 0.00 0.00 86.00 95.00 99.35 0.00 30.00 100.00 680.00
Punjab 100.00 99.00 99.00 0.00 100.00 100.00 86.00 93.66 0.00 0.00 72.00 95.00 99.35 0.00 30.00 100.00 680.00
31 Five Net Service Provider Pvt. Ltd. Madhya Pradesh 100.00 99.00 99.00 0.00 100.00 100.00 86.00 93.66 0.00 0.00 72.00 95.00 99.35 0.00 30.00 100.00 680.00
32 Five Network Solution (India) Ltd. All India 100.00 99.50 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 36.11 100.00 99.86 0.60 2.60 242.00 NA
33 Fusionnet Web Services Pvt. Ltd. All India 100.00 94.51 99.59 0.00 100.00 100.00 92.70 94.50 0.00 0.00 53.63 100.00 100.00 0.00 1.00 250.00 0.00
34 Gazon Communications India Limited Maharashtra 100.00 98.09 100.00 0.00 100.00 100.00 97.60 99.90 0.00 0.00 51.00 98.00 99.77 0.95 2.00 0.00 NA
35 Genstar Network Solutions Pvt. Ltd. Mumbai 100.00 98.00 100.00 0.00 100.00 100.00 80.00 85.00 0.00 0.00 82.00 99.00 99.41 0.00 1.00 48.00 80.00
36 GTPL Broadband Pvt. Ltd. All India 100.00 91.30 99.13 0.00 100.00 100.00 82.42 86.17 0.00 0.00 42.49 94.00 100.00 0.05 20.00 0.00 0.00
37 GTPL KCBPL Broadband Private Kolkata 100.00 98.68 100.00 0.00 100.00 100.00 92.16 93.06 0.00 0.00 77.90 99.45 100.00 0.00 10.00 250.00 310.00
Limited Odisha 100.00 98.82 100.00 0.00 100.00 100.00 90.82 93.06 0.00 0.00 79.84 99.62 100.00 0.00 10.00 250.00 310.00
West Bengal 100.00 98.26 100.00 0.00 100.00 100.00 89.49 91.06 0.00 0.00 80.56 99.56 100.00 0.00 10.00 250.00 310.00
38 Hathway Cable & Datacom Pvt. Ltd. All India 100.00 93.26 99.47 0.00 100.00 100.00 72.35 91.77 0.00 0.00 76.38 90.00 99.64 0.32 7.00 46.00 0.00
39 Honeycomb Telnet Private Limited All India 100.00 93.00 99.00 0.00 100.00 100.00 74.00 92.00 0.00 0.00 0.00 90.00 99.10 0.10 24.00 0.00 0.00
40 HYOSEC Solutions Pvt. Ltd. All India 100.00 98.00 100.00 0.01 100.00 100.00 100.00 100.00 0.00 0.00 10.00 100.00 100.00 0.30 21.00 80.00 100.00
41 Indinet Service Pvt. Ltd All India 100.00 96.67 100.00 0.00 100.00 100.00 92.67 96.00 0.00 0.00 82.75 94.33 99.50 0.50 58.00 239.00 NA
42 Infocus Networks Pvt. Ltd. Mumbai 100.00 96.71 100.00 0.00 100.00 100.00 95.90 99.90 0.00 0.00 67.00 98.00 99.20 0.95 4.00 5.00 NA
43 Instanet Technologies Pvt. Ltd. Maharashtra 100.00 97.63 100.00 0.12 100.00 100.00 85.18 92.81 0.00 0.00 63.00 90.00 100.00 0.00 4.00 255.00 0.00
44 Intech Online Pvt. Ltd. Maharashtra 100.00 91.45 99.43 0.95 100.00 100.00 99.57 99.59 0.00 0.00 17.62 95.00 99.86 0.02 15.00 89.33 450.00
Mumbai 100.00 91.45 99.43 0.69 100.00 100.00 99.60 99.62 0.00 0.00 31.00 95.00 99.86 0.02 1.00 76.00 450.00
45 Ishan Netsol Pvt Ltd All India 100.00 91.25 100.00 0.00 100.00 100.00 68.34 81.87 0.00 0.00 78.83 91.00 99.12 0.00 100.00 225.00 0.00
46 Juweriyah Networks Private Limited Maharashtra 100.00 98.00 100.00 0.00 100.00 100.00 83.67 87.00 0.00 0.00 83.00 99.00 100.00 0.00 1.00 47.00 80.00
Mumbai 100.00 97.00 100.00 0.00 100.00 100.00 86.33 91.00 0.00 0.00 79.00 99.00 100.00 0.00 1.00 47.00 80.00
47 K NET Solutions Private Limited Tamilnadu 100.00 93.73 98.09 0.00 100.00 100.00 82.04 83.40 0.00 0.00 0.00 100.00 99.93 0.07 17.66 251.28 0.00
48 Kerala Fibre Optic Network Ltd. Kerala 100.00 91.43 99.01 0.00 100.00 100.00 100.00 100.00 0.00 0.00 80.77 91.66 100.00 0.00 23.67 0.00 NA
49 Kerala Vision Broad Band Ltd. All India 100.00 91.04 99.00 0.18 100.00 100.00 90.61 94.64 0.00 0.00 37.10 99.00 99.41 0.00 16.00 265.00 0.00
50 Kings Broadband Pvt. Ltd All India 100.00 98.33 100.00 0.00 100.00 100.00 91.67 98.00 0.00 0.00 78.00 97.33 99.82 0.10 30.00 310.00 650.00
51 Mahanagar Telephone Nigam Ltd. All India 100.00 64.43 74.16 0.00 100.00 75.24 96.63 98.69 0.00 0.00 35.05 89.60 99.67 0.50 35.78 252.84 NA
52 Meghbela Cable & Broadband Services All India
100.00 95.00 100.00 1.70 100.00 100.00 95.00 100.00 0.00 0.00 74.00 95.00 100.00 0.00 60.00 150.00 0.00
(P) Ltd
53 Microscan Infocommtech Private Maharashtra 100.00 98.32 99.92 0.00 100.00 100.00 100.00 100.00 0.00 0.00 17.39 100.00 100.00 0.00 1.51 102.27 NA
Limited Mumbai 100.00 94.54 99.83 0.00 100.00 100.00 100.00 100.00 0.00 0.00 20.75 100.00 100.00 0.00 1.54 102.27 NA
54 Multicraft Digital Technologies Private All India
100.00 99.37 100.00 0.00 100.00 100.00 99.00 99.00 0.00 0.00 89.62 95.60 100.00 0.00 117.00 0.00 0.00
Limited
55 Navkar Supertech Pvt. Ltd. Maharashtra 100.00 99.00 100.00 0.00 100.00 100.00 97.93 98.97 0.00 0.00 79.00 95.16 100.00 0.00 60.00 65.00 0.00
56 Netplus Broadband Services Pvt. Ltd All India 100.00 100.00 100.00 0.64 100.00 100.00 85.74 90.54 0.00 0.00 67.92 96.12 100.00 0.10 44.00 198.00 0.00
57 Nuron Networks India Pvt. Ltd. Karnataka 100.00 92.14 99.00 0.00 100.00 100.00 85.00 89.31 0.00 0.00 0.00 90.00 100.00 0.10 15.00 20.00 22.00
58 ONEOTT iNTERTAINMENT LTD All India 100.00 97.00 99.00 1.23 100.00 100.00 95.00 95.00 0.00 0.00 87.94 100.00 100.00 0.50 1.03 63.00 0.00
59 Pacenet Meghbela Broadband Pvt. Kolkata
100.00 95.00 100.00 1.63 100.00 100.00 95.00 100.00 0.00 0.00 74.00 95.00 100.00 0.00 60.00 150.00 0.00
Ltd.
60 Paradise Telecom Pvt. Ltd. Maharashtra 100.00 100.00 100.00 0.14 100.00 100.00 65.23 80.73 0.00 0.00 63.00 90.00 100.00 0.00 4.00 255.00 0.00

143
 Annexure 4.3 (Contd.)
61 Pioneer Elabs Limited All India 100.00 92.44 100.00 1.33 100.00 100.00 73.00 84.67 0.00 0.00 0.00 100.00 100.00 0.00 12.00 223.00 250.00
62 Quadrant Televentures Ltd. Punjab 100.00 92.62 99.39 0.30 100.00 100.00 93.40 95.83 0.00 0.00 70.40 100.00 100.00 0.00 17.00 251.00 0.00
63 Quest Consultancy Pvt. Ltd. Gujarat 100.00 99.00 100.00 0.00 100.00 100.00 99.00 99.00 0.00 0.00 70.00 99.00 99.49 0.30 23.00 56.00 0.00
64 R.G. Technosolutions Pvt. Ltd. Uttar Pradesh (East) 100.00 94.02 99.12 0.00 100.00 100.00 86.00 97.42 0.00 0.00 14.71 98.33 100.00 0.20 89.00 330.00 252.00
65 Radinet Info Solutions Pvt Ltd Madhya Pradesh 100.00 100.00 100.00 0.00 100.00 100.00 91.47 97.69 0.00 0.00 74.79 90.00 99.55 0.00 20.00 30.00 40.00
Maharashtra 100.00 100.00 100.00 0.00 100.00 100.00 91.47 97.69 0.00 0.00 74.79 90.00 99.55 0.00 20.00 30.00 40.00
Rajasthan 100.00 95.95 99.71 0.00 100.00 100.00 91.47 97.69 0.00 0.00 74.79 90.00 99.55 0.00 20.00 30.00 40.00
Uttar Pradesh (West) 100.00 100.00 100.00 0.00 100.00 100.00 91.47 97.69 0.00 0.00 74.79 90.00 99.55 0.00 20.00 30.00 40.00
66 RailTel Corporation of India Ltd. All India 100.00 98.67 100.00 0.00 100.00 100.00 95.67 100.00 0.00 0.00 46.48 100.00 99.86 0.83 90.00 320.00 0.00
67 Rajesh Digital & Datacom Pvt. Ltd. Mumbai 100.00 98.00 100.00 0.00 100.00 100.00 98.00 98.00 0.00 0.00 0.00 95.00 99.86 0.00 46.00 250.00 500.00
68 Readylink Internet Services Limited Tamilnadu 100.00 99.00 100.00 0.09 100.00 100.00 91.00 93.00 0.00 0.00 60.00 83.00 100.00 0.00 23.00 85.00 0.00
69 Reliance Jio Infocomm Ltd All India 100.00 95.08 99.22 0.00 100.00 100.00 84.94 89.32 0.00 0.00 55.47 100.00 99.96 0.05 22.99 71.89 NA
70 RI Networks Pvt Ltd All India 100.00 94.73 99.23 0.00 100.00 100.00 71.03 81.33 0.00 0.00 78.20 100.00 100.00 0.50 50.00 300.00 300.00
71 Sancfil Technologies Internet Services Maharashtra
100.00 96.27 100.00 0.00 100.00 100.00 95.90 99.90 0.00 0.00 67.00 96.00 99.23 0.95 4.00 2.00 NA
Pvt. Ltd.
72 Shine Communications Pvt. Ltd.* Kerala 100.00 96.13 100.00 0.03 100.00 100.00 84.00 100.00 0.00 0.00 0.00 98.23 99.82 0.18 12.20 0.00 0.00
73 Shyam Spectra Private Limited All India 100.00 93.54 99.11 0.08 100.00 100.00 94.00 94.00 0.00 0.00 25.04 99.00 99.71 0.00 4.83 0.00 NA
74 Sikka Broadband(P) Ltd. Uttar Pradesh (East) 100.00 91.00 99.26 0.00 100.00 100.00 88.00 98.70 0.00 0.00 80.00 86.60 100.00 0.10 10.00 290.00 400.00
75 Siliguri Internet & Cable TV Pvt. Ltd. West Bengal 100.00 94.33 100.00 0.09 100.00 100.00 82.00 94.00 0.00 0.00 81.39 92.00 100.00 0.83 53.00 310.00 0.00
76 SITI Broadband Services Pvt. Ltd. All India 100.00 90.32 99.15 0.00 100.00 100.00 97.00 100.00 0.00 0.00 88.99 95.00 99.74 0.90 3.00 94.00 0.00
77 Snet Networks Pvt. Ltd. Mumbai 100.00 95.00 99.00 0.00 100.00 100.00 70.00 81.00 0.00 0.00 85.00 85.00 99.31 0.50 0.00 0.00 0.00
78 Specific Net Pvt. Ltd Maharashtra 100.00 100.00 100.00 0.00 100.00 100.00 95.00 90.00 0.00 0.00 80.33 89.33 99.15 0.91 91.66 89.00 NA
79 Spiderlink Networks Pvt. Ltd. Rajasthan 100.00 92.28 99.48 0.00 100.00 100.00 74.70 89.68 0.00 0.00 77.00 97.99 100.00 0.00 30.00 225.00 0.00
80 Sri Sai Communication And Internet All India
100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 66.26 90.00 99.68 0.00 20.00 150.00 0.00
[Link].
81 Sristi Sanchar Webnet Limited Kolkata 100.00 91.67 100.00 0.00 100.00 100.00 79.61 100.00 0.00 0.00 72.31 89.16 99.86 0.00 1.00 0.00 0.00
82 Tachyon Communications Private Uttar Pradesh (East)
100.00 98.00 100.00 0.73 100.00 100.00 88.33 94.00 0.00 0.00 58.12 99.00 100.00 0.00 35.00 70.00 NA
Limited
83 Tata Play Broadband Private Limited All India
(formerly Tata Sky Broadband [Link].) 100.00 93.02 99.16 0.00 100.00 100.00 85.17 88.34 0.00 0.00 23.16 100.00 99.99 0.00 1.00 0.00 0.00

84 Tata Teleservices Limited Andhra Pradesh 100.00 90.20 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 64.14 88.67 99.93 0.00 54.67 109.33 0.00
Bihar 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 64.14 87.29 100.00 0.00 62.50 115.74 0.00
Delhi 100.00 87.10 99.68 0.00 100.00 100.00 100.00 100.00 0.00 0.00 64.14 95.67 99.83 0.00 43.00 95.56 0.00
Gujarat 100.00 89.41 99.12 0.04 100.00 100.00 94.35 95.91 0.00 0.00 64.14 96.50 99.95 0.00 29.53 62.18 0.00
Karnataka 100.00 76.47 99.71 0.04 100.00 100.00 93.78 93.78 0.00 0.00 64.14 96.33 99.56 0.00 96.67 193.33 0.00
Kolkata 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 64.14 87.29 99.97 0.00 32.33 71.85 0.00
Punjab 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 64.14 97.93 100.00 0.00 41.67 92.59 0.00
Rajasthan 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 64.14 94.67 100.00 0.00 69.67 116.11 0.00
Tamilnadu 100.00 93.18 99.43 0.00 100.00 100.00 96.45 96.45 0.00 0.00 64.14 93.50 99.82 0.00 15.83 35.19 0.00
85 Tata Teleservices(Maharashtra) Ltd. Maharashtra 100.00 92.58 99.07 0.01 100.00 100.00 95.24 95.24 0.00 0.00 72.09 97.00 99.78 0.00 23.33 51.85 0.00
Mumbai 100.00 93.69 99.05 0.01 100.00 100.00 96.24 97.25 0.00 0.00 72.09 96.00 99.89 0.00 32.00 71.11 0.00
86 Thamizhaga Internet Communications Tamilnadu
100.00 92.96 99.74 0.00 100.00 100.00 91.86 91.33 0.00 0.00 0.00 89.40 99.08 0.00 0.00 0.00 0.00
Pvt Ltd.
87 Tikona Infinet Ltd. All India 100.00 93.99 99.41 0.86 100.00 100.00 72.70 88.93 0.00 0.00 79.16 100.00 99.91 0.00 3.67 0.00 0.00
88 Triple Play Broadband Pvt. Ltd. All India 100.00 97.26 99.10 0.00 100.00 100.00 80.99 89.59 0.00 0.00 74.71 90.00 99.55 0.00 50.00 150.00 250.00
89 Vainavi Industries Ltd. Andhra Pradesh 100.00 100.00 100.00 0.00 100.00 100.00 95.00 100.00 0.00 0.00 0.00 98.00 100.00 0.10 20.00 0.00 0.00
90 Vijaylakshmi Net Services [Link]. Andhra Pradesh 100.00 97.00 100.00 0.00 100.00 100.00 92.00 100.00 0.00 0.00 83.25 100.00 99.81 0.00 20.00 250.00 350.00
91 Vortex Infocom Pvt. Ltd. Maharashtra 100.00 95.00 99.00 0.00 100.00 100.00 70.00 81.00 0.00 0.00 85.00 85.00 99.31 0.50 0.00 0.00 0.00
92 Vortex Netsol Pvt. Ltd. Gujarat 100.00 95.00 99.00 0.00 100.00 100.00 70.00 81.00 0.00 0.00 85.00 100.00 99.31 0.50 0.00 0.00 0.00
Maharashtra 100.00 95.00 99.00 0.00 100.00 100.00 70.00 81.00 0.00 0.00 85.00 100.00 99.31 0.50 0.00 0.00 0.00
Mumbai 100.00 95.00 99.00 0.00 100.00 100.00 70.00 81.00 0.00 0.00 85.00 100.00 99.31 0.50 0.00 0.00 0.00
93 Wan and Lan Internet Pvt. Ltd. Mumbai 100.00 100.00 100.00 0.00 100.00 100.00 90.00 90.00 0.00 0.00 88.00 90.00 100.00 0.00 20.00 40.00 80.00
94 Wave Fiber Pvt. Ltd. (Formerly Coastal Andhra Pradesh
Broadband and Online Services Pvt. 100.00 94.00 100.00 0.00 100.00 100.00 87.00 95.00 0.00 0.00 82.00 100.00 99.44 0.00 20.00 250.00 350.00
Ltd.)
95 Weebo Networks Pvt Ltd. All India 100.00 92.83 100.00 0.00 100.00 100.00 84.33 98.30 0.00 0.00 88.00 85.00 99.68 0.44 100.00 300.00 600.00
96 WEONE Broadband Pvt. Ltd. Kerala 100.00 95.46 100.00 0.03 100.00 100.00 82.67 100.00 0.00 0.00 0.00 97.70 99.68 0.32 13.80 0.00 0.00
97 Wish Net Pvt. Ltd. Andhra Pradesh 100.00 100.00 100.00 0.00 100.00 100.00 100.00 100.00 0.00 0.00 51.80 100.00 100.00 0.30 0.00 0.00 0.00
Assam 100.00 100.00 100.00 0.00 100.00 100.00 96.80 98.47 0.00 0.00 51.80 100.00 100.00 0.30 23.00 0.00 0.00
Bihar 100.00 100.00 100.00 0.00 100.00 100.00 98.19 98.23 0.00 0.00 51.80 100.00 100.00 0.30 23.00 0.00 0.00
Kolkata 100.00 98.78 100.00 0.00 100.00 100.00 97.40 97.02 0.00 0.00 51.80 100.00 100.00 0.30 12.00 0.00 0.00
Madhya Pradesh 100.00 100.00 100.00 0.00 100.00 100.00 96.52 97.61 0.00 0.00 51.80 100.00 100.00 0.30 23.00 0.00 0.00
Odisha 100.00 100.00 100.00 0.00 100.00 100.00 99.19 97.93 0.00 0.00 51.80 100.00 100.00 0.30 23.00 0.00 0.00
West Bengal 100.00 98.75 100.00 0.00 100.00 100.00 97.72 98.76 0.00 0.00 51.80 100.00 100.00 0.30 12.00 0.00 0.00
98 Yashash Cable Network Pvt Ltd Karnataka 100.00 97.38 99.65 0.00 100.00 100.00 89.45 95.57 0.00 0.00 58.87 84.00 99.14 0.01 30.00 258.00 0.00
99 You Broadband India Ltd. All India 100.00 92.87 99.83 0.00 100.00 100.00 82.49 89.74 0.00 0.00 78.26 86.91 99.00 0.00 8.67 266.00 NA
*New entrant

144
 Annexure 5.1: List of pay channels, offered by broadcasters to
subscribers as reported to TRAI (Tariff Order dated 03.03.2017 as
amended from time to time), as on 30th September, 2024

Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
1 AETN 18 Media Pvt Limited 1 The History Channel SD
2 Histroy TV 18 HD HD
2 Bangla Entertainment 3 SONY AATH SD
Private Limited
4 SONY Marathi SD
3 BBC Global News India 5 BBC World News SD
Private Limited
6 Cbeebies SD
4 Bennett, Coleman & 7 Zoom SD
Company Limited
8 Romedy Now SD
9 MN + (HD) HD
10 Mirror Now SD
11 ET NOW SD
12 Times Now SD
13 Times Now Navbharat HD HD
14 Movies Now HD HD
15 MNX HD HD
16 ET Now Swedesh SD
17 MNX SD
18 Times Now World (HD) HD
5 Celebrities Management Pvt 19 Travel XP HD HD
Limited
20 Travel XP Tamil SD
21 Foodxp SD
6 CSL Info Media Private 22 JAN TV PLUS SD
Limited
7 Direct New Private Limited 23 News X SD
24 NewsX World SD
8 Discovery Communications 25 Animal Planet SD
India
26 Discovery Channel SD

27 DTAMIL SD

145
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
28 Discovery Kids Channel SD

29 Discovery Science SD
30 Discovery Turbo SD
31 Investigation Discovery SD
32 Discovery HD HD

33 Animal Planet HD HD
34 TLC HD HD
35 Investigation Discovery HD HD
36 TLC SD
37 EUROSPORT HD HD
38 EUROSPORT SD
9 Disney Broadcasting (India) 39 Disney Junior SD
Limited
40 Super Hangama (Marvel SD
HQ)
41 Disney International HD HD
42 Hungama TV SD
43 The Disney Channel SD
44 Bindass SD
45 Disney Channel HD HD
10 Eenadu Televisoin Private 46 ETV Telegu SD
Limited
47 ETV Andhra Pradesh SD
48 ETV - Telangana SD
49 ETV Cinema SD
50 ETV Life SD
51 ETV Plus SD
52 ETV Abhiruchi SD
53 ETV HD HD
54 ETV Plus HD HD
55 ETV Cinema HD HD
56 ETV Balbharat Hindi SD
57 ETV Balbharat English SD

146
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
58 ETV Balbharat HD HD
59 ETV Balbarid SD SD

11 IN 10 Media Private Limited 60 EPIC TV SD

61 Filamchi SD
62 Gubbare SD
63 Showbox SD
64 Ishara TV SD
65 Nazara sd
12 Information TV Private 66 India News SD
Limited
13 Fame Media Private Limited 67 4tv News SD
14 Independent News Service 68 India TV Speed News HD
Pvt Limited
15 IBN Lokmat News Private 69 News 18 Lokmat SD
Ltd
16 Lifestyle and Media 70 Good Times SD
Broadcasting Limited
17 Mavis Satcom Limited 71 J Movies SD
72 Jaya Max SD
73 Jaya Plus SD
74 Jaya TV HD HD
18 MSM World Wide Factual 75 SONY BBC EARTH SD
Media Private Limited
76 SONY BBC EARTH HD HD
19 Media World Wide Limited 77 Travel XP SD
78 WOMAN SD
20 New Delhi Television Limited 79 NDTV 24*7 SD
80 NDTV India SD
81 NDTV Profit SD
21 NGC Network (India) Pvt 82 Star Life SD
Limited
83 National Geographic SD
Channel (NGC)
84 Star Life HD HD
85 Nat Geo Wild SD
86 National Geographic HD HD
87 Nat Geo Wild HD HD
22 Polimer Media Private 88 Jothi TV SD
Limited
147
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
23 Tarang Broadcastting 89 Prarthana Life SD
Compnay Limited
90 Tarang SD
91 Tarang Music SD
92 Alankar SD
24 Odisha Television Limited 93 Tarang HD HD
25 Raj Television Network 94 Raj Digital Plus SD
Limited
95 Raj Musix SD
96 Raj News SD
97 Raj TV SD
98 Raj Nagaichuvai SD
99 Raj Pariwar SD
26 Silverstar Communications 100 Mega 24 SD
Limited
101 Mega Musiq SD
102 Mega TV SD
27 Culver Max Entertainment 103 Sony YAY! SD
Private Limited

104 SONY MAX SD

105 SONY SAB SD
106 SONY ENTERTAINMENT SD
CHANNEL (SET)
107 SONY PIX SD
108 SONY MAX 2 SD
109 SONY PAL SD
110 SONY ENTERTAINMENT HD
CHANNEL HD
111 PIX HD HD
112 MAX HD HD
113 SONY Sports Ten 2 HD HD
114 SONY Sports Ten 3 HD HD
115 SONY Sports Ten 2 SD
116 SONY Sports Ten 1 SD
117 SONY Sports Ten 3 SD
118 SONY Sports Ten 1 HD HD
119 SONY Wah SD

148
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
120 SAB HD HD
121 SONY Sports Ten 4 SD
122 SONY Sports Ten 4 HD HD
123 SONY Sports Ten 5 SD
124 SONY Sports Ten 5 HD HD
28 Star India Private Limited 125 Star Sports 3 SD
126 Star Sports 1 Tamil SD
127 Star Sports Select 2 SD
128 Star Bharat SD
129 Star Gold 2 (Movies OK) SD
130 Star Sports 1 Hindi SD
131 Star Gold SD
132 Star Jalsha SD
133 Star Movies SD
134 Star Gold Select SD
135 Star Plus SD
136 Star Pravah SD
137 Star Sports 1 SD
138 Star Sports 2 SD
139 Jalsha Movies SD
140 Star Sports HD 2 HD
141 Star Sports HD 1 HD
142 Star Bharat HD HD
143 Star Gold HD HD
144 Star Movies HD HD
145 Star Plus HD HD
146 Star Sports 1 HD Hindi HD
147 Star Sports Select 1 SD
148 Star Movies Select HD HD
149 Star Sports First SD
150 MAA Gold SD
151 MAA Movies SD
152 MAA Music SD

149
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
153 MAA TV SD
154 Star Pravah HD HD
155 Star Jalsha HD HD
156 Jalsha Movies HD HD
157 Star Sports Select HD 1 HD
158 Star Sports Select HD 2 HD
159 MAA HD HD
160 Star Gold Select HD HD
161 MAA Movies HD HD
162 Star Sport 1 Telugu SD
163 Star Sport 1 Kannada SD
164 Star Utsav SD
165 Star Utsav Movies SD
166 Star Gold Romance SD
167 Star Gold Thrills SD
168 Pravah Pictures SD
169 Star Kiran SD
170 Star Movies Select SD
171 Star Gold 2 HD HD
172 Star Sports 1Tamil HD HD
173 Star Sports 1Telugu HD HD
174 Star Kiran HD HD
175 Pravah Pictures HD HD
176 Vijay TV SD
177 Vijay Super SD
178 Vijay HD HD
179 Vijay Takkar (Vijay Music) SD
180 Asianet SD
181 Asianet Plus SD
182 Asianet Movies SD
183 Suvarna Plus SD
184 Star Suvarna HD HD
185 Asianet HD HD

150
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
186 Star Suvarna SD
187 Vijay Super HD HD
188 Asianet Movies HD HD
29 SUN TV Network Limited 189 Adithya TV SD
190 Chintu TV SD
191 Chutti TV SD
192 Gemini Comedy SD
193 Gemini Life SD
194 Gemini Movies SD
195 Gemini Music SD
196 Gemini TV SD
197 KTV SD
198 Surya Movies SD
199 Kushi TV SD
200 SUN Life SD
201 Sun Music SD
202 Sun News SD
203 Surya Music SD
204 SUN TV SD
205 Surya Comedy SD
206 Surya TV SD
207 Udaya Comedy SD
208 Udaya Movies SD
209 Udaya Music SD
210 Udaya TV SD
211 Kochu TV SD
212 Sun TV HD HD
213 KTV HD HD
214 Sun Music HD HD
215 Gemini TV HD HD
216 Gemini Music HD HD
217 Gemini Movies HD HD
218 Surya TV HD HD

151
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
219 Udaya TV HD HD
30 Suryansh Broadcasting 220 Flowers SD
Private Limited
31 Warner Media India Private 221 Cartoon Network SD
Limited
222 CNN International SD
223 POGO SD

224 Cartoon Network HD+ HD

32 Network 18 Media & 225 CNN News 18 SD
Investment Limited
226 CNBC Bajaar SD
227 CNBC TV 18 Prime HD HD
228 CNBC Awaaz SD
229 News 18 Tamil Nadu SD
230 News 18 Kerala SD
231 News 18 Assam / North SD
East
232 News 18 India SD
233 CNBC TV 18 SD
234 News 18 Bihar Jharkhand SD
235 News 18 Madhya SD
Pradesh/Chattisgarh
236 News 18 Rajasthan SD
237 News 18 Uttar Pradesh/ SD
Uttaranchal
238 News 18 Jammu Kashmir SD
Ladakh Himachal Haryana
239 News 18 Kannada SD
240 News 18 Bangla SD
241 News 18 Punjab SD
242 News 18 Gujarati SD
243 News 18 Odia SD
33 TV Today Network Limited 244 Aaj Tak SD
245 India Today SD
246 AAJ Tak HD HD
247 Good News Today SD
34 248 Colors SD

152
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
249 Comedy Central (HD ) HD
250 MTV SD
251 NICK SD
252 NICK JR SD
253 SONIC SD
254 VH 1 (HD Distribution) HD
255 Colors Infinity HD HD
256 Colors Infinity SD
257 Colors HD HD
258 NICKS HD+ HD
259 Colors Cineplex SD
260 MTV Beats SD
261 Colors Kannada HD HD
262 Colors Marathi HD HD
263 Colors Bangla HD HD
264 Colors Super SD
Viacom 18 Media Private 265 Colors Cineplex Bollywood SD
Limited
266 Sports18 1 SD
267 Sports 18 1 HD HD
268 Sports 18 2 SD
269 Sports 18 3 SD
270 Colors Bangla SD
271 Colors Gujarati SD
272 Colors Kannada SD
273 Colors Marathi SD
274 Colors Odia SD
275 MTV Beats HD HD
276 Colors Tamil SD
277 Colors Cineplex HD HD
278 VH 1 SD
279 Colors Tamil HD HD
280 MTV HD HD
281 Colors Rishtey SD

153
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
282 Colors Kannada Cinema SD
283 Colors Gujarati Cinema SD
284 Comedy Central SD
285 Colors Bangla Cinema SD
286 Colors Cineplex Superhit SD
35 Zee Akaash News Private 287 Zee 24 Ghanta SD
Limited
36 Zee Entertainment 288 Zee Bollywood SD
Enterprises Limited
289 Action Cinema SD
290 Zee Bangla Cinema SD
291 Zee Café HD HD
292 Zee Café SD
293 Zee Cinema SD
294 Zee Talkies SD
295 Zee TV SD
296 Zing SD
297 & Picture SD
298 Zee Bangla SD
299 Zee Marathi SD
300 ZEE ZEST HD HD
301 Zee Zest SD
302 Zee TV HD HD
303 Zee Cinema HD HD
304 & TV SD
305 & TV HD HD
306 Zee Kannada SD
307 Zee Telugu SD
308 & Pictures HD HD
309 Zee Cinemalu SD
310 Zee Yuva SD
311 Zee Marathi HD HD
312 & Prive HD HD
313 Zee Bangla HD HD
314 Zee Tamil HD HD

154
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
315 Zee Cinemalu HD HD
316 Zee Telugu HD HD
317 Zee Tamil SD
318 Zee Kannada HD HD
319 Zee Anmol Cinema SD
320 & Flix HD HD
321 & Flix SD
322 Zee Keralam HD HD
323 Zee Keralam SD
324 Zee Anmol SD
325 Big Magic SD
326 Zee Ganga SD
327 Zee Classic SD
328 &Xplore HD HD
329 ZEE Sarthak SD
330 Zee Talkies HD HD
331 Zee Punjabi SD
332 Zee Thirai SD
333 Zee Picchar SD
334 Zee Thirai HD HD
335 Zee Picchar HD HD
336 Zee Biskope SD
37 Zee Media Corporation 337 Zee 24 Taas SD
Limited
338 Zee Delhi NCR Haryan (Zee SD
Odisha)
339 Zee Business SD
340 Zee Punjab Haryana SD
Himachal
341 Zee Madhya Pradesh SD
Chattisgarh
342 Salaam TV SD
343 Zee 24 Kalak SD
344 WION SD
345 Zee Uttar Pradesh SD
Uttrakhand
346 Zee Bharat SD

155
 Declared as
S.N Name of the broadcaster [Link] Name of the channel
SD or HD
347 Zee Bihar Jharkhand SD
348 Zee News SD
349 Zee Rajasthan News SD
350 Zee News HD HD
351 Zee Kannada News SD
352 Zee Telugu News SD
38 Zoom Entertainment 353 Movies Now SD
Network Limited
39 Sidharth Broadcasting 354 Sidharth TV SD
Private Limited
40 Sarthak Music Private 355 Sidharth Bhakti SD
Limited
356 Jay Jagannath SD
357 Sidharth Gold SD
41 Kalaignar TV Pvt Limited 358 Kalaignar TV SD
359 Kalaignar Isai Aruvi SD
360 Kalaignar Siripolli SD
361 Kalaignar Murasu SD
362 Kalaignar Seithigal SD

156
 Annexure 5.2
List of Major MSOs/HITS Operators

1. M/s. Siti Networks Limited.,

1st Floor, FC-09, Gate No.03,
Sector-16-A Film City,
Noida-201301,
Tel: 0120-4526700
Website : [Link]
Toll Free No. 1800 1234 001

2. M/s Den Networks Limited.

236, Ground Floor, Okhla Industrial Estate,
Phase-III, New Delhi-110020
Website: [Link] [Link]
Toll Free No. 1800 419 2020

3. M/s Hathway Digital Private Limited.

805/606, 8th Floor, Windsor
Off CST Road, Kalina, Santacruz (East),
Mumbai-400098 (Maharashtra)
PH: 022-26001306,
Fax No: 022-26001307
Website : [Link]
Toll Free No. 1800 4197 900

4. M/s GTPL Hathway.

202, 2nd Floor,
Sahajanad Shopping Center
Opp. Swaminarayan Mandir
Shahibaug, Ahemdabad-38004
Ph: 079-30280340 / 41, 079-25626476 / 77
Website : [Link]
Toll Free No. 1800-419-0419

5. M/s NXT Digital Limited.

IN Centre, 49/50 MIDC
12th Road, Andheri
MUMBAI-400093 (Maharashtra)
Ph: 022-28208585
Website : [Link]
Toll Free No. 18602120400 18002100400

157
6. M/s NXT Digital Limited (HITS)
IN Centre, 49/50 MIDC
12th Road, Andheri
MUMBAI-400093 (Maharashtra)
Ph: 022-28208585
Website : [Link]
Toll Free No. 18602120400 18002100400

7. M/s Fastway Transmission Pvt. Ltd..

SCO-16-17, Top Floor
Sector-34-A, Chandigarh
Ph: 0161-4044444
Website : [Link]
Toll Free No. 18001026602

8. M/s Tamil Nadu ARASU Cable TV Corporation Ltd.

11/22, Mangadusamy Street, Nungambakkam,
Chennai-600034
Ph: 044-2843 2911
Fax : 044-2843 2913
Website : [Link]
Toll Free No. 1800 425 2911

9. M/s Kerala Communicators Cable Ltd.

CC -22/491, Girnar, Kadavanthara,
Cochin-682020 (Kerala)
Ph: 0484-2316441
Website : [Link]
Toll Free No. 18004195755

10. M/s Thamizhaga Cable TV Communication Pvt. Ltd.

Old No. 150, New No. 48, Sami Naicken Street,
Chinthadripet, Chennai-6000002 (T.N.)
Ph: 044-49272222
Website : [Link]
Toll Free No. 1800-102-9845

11. M/s Kal Cable Private Ltd.

No. 229, Kutchery Road, Mylapore,
Chennai-600004 (T.N.)
Ph: 044-49616161,
Fax : 044-49616171
Website : [Link]
Toll Free No. 1800-102-0728

158
12. M/s V.K. Digital Network Pvt. Ltd.
3-A-29, Willow Crest,
6th Main Road, R.A. Puram,
Chennai-600029 (T.N.)
Ph: 044-4242 8282
Website : [Link]
Toll Free No. 18004199908

159
 Annexure 5.3

List of Pay DTH Operators

1. M/s. Tata Play Limited

Tata Communications Complex,
Mandi Road, PO Chattarpur,
New Delhi – 110 074
Tel: 011-6616 3000
Fax-022-6616 3030
Website : [Link]
Toll Free No. 18002086633

2. M/s Dish TV India Ltd.

FC-19, Sector-16A, Film City,
Noida-201301
Tel: 91-120-2467005 / 2467000
Fax: 91-120-4357082
Toll Free No. 18002583474 (Dish), 1800212212 (d2h)
Website : [Link]

3. SUN Direct TV(P) Ltd.

Murasoli Maran Towers, 73, MRC Nagar,
Main Road, MRC Nagar, Chennai – 28
PH: 044-44676767, Fax No 044-40679191
Website : [Link]
Toll Free No. 18001037575

4. Bharti Telemedia Ltd.

Airtel Centre, Plot No 16,
Udyog Vihar Phase IV,
Gurgaon – 122 015
Ph: 0124-4222222
Fax : 0124-4248063
Website : [Link]
Toll Free No. 18001036065

160
 Annexure 5.4

List of Pay IPTV Operators, as on 30th September, 2024

[Link]. Name of IPTV Operators

1 M/s Hyderabad Cable Digital Service Pvt. Ltd.
2 M/s Bhoomika Digital Cable Services Pvt. Ltd.
3 M/s Peak Air Pvt. Ltd.
4 M/s Katalysts Productions Pvt. Ltd.
5 M/s Andhra Pradesh State Fibernet Limited
6 M/s Triple Play Teleservices (P) Ltd.
7 M/s WI Bro Solutions Pvt. Ltd
8 M/s Extreme Teleconnect Pvt. Ltd.
9 M/s Delinet Broadband Pvt. Ltd
10 M/s Den Networks Ltd.
11 M/s Hathway Digital Limited
12 M/s City Online Media Pvt. Ltd.
13 M/s Act Digital Home Entertainment Pvt. Ltd.
14 M/s Kabel First India Pvt. Ltd.
15 M/s ACN Cable Pvt. Ltd.
16 M/s UCN Network Pvt. Ltd.
17 M/s Atria Convergence Technologies Ltd.
18 M/s Skypro Communications
19 M/s E2 Info Solutions
20 M/s Assistive Netspeed Technologies Pvt. Ltd.
21 M/s Bangalore Broadband Network Private Limited
22 M/s Creative Cable Network
23 M/s Wired Entertainment
24 M/s V.K. Digital Network Private Ltd.
25 M/s AAA Cloud Telephony Private Limited
26 M/s Dombivali Optical Network Cable Pvt. Ltd
27 M/s ST Broadband Cable Service
28 M/s Kal Cables Private Limited
29 M/s R.D. Cable Network
30 K. Net Solution Private Limited
31 M/s U-Digital Network Pvt. Ltd.
32 M/s Excitel Broadband Pvt. Ltd.
33 M/s Meghbela Cable & Broadband Services Private
Limited
34 M/s Om Cable Network.
35 M/s Radiant Digitek Network Limited
36. M/s Esto Networks Pvt. Ltd.

161
 Annexure 5.5: List of 113 cities with operational private FM Radio
Channels in India (as on 30th September, 2024)

[Link]. City Category Channels

1 Agartala D 2
2 Agra B 4
3 Ahmedabad A 6
4 Ahmednagar C 4
5 Aizwal D 3
6 Ajmer C 4
7 Akola C 4
8 Alappuzha C 2
9 Aligarh C 4
10 Allahabad B 4
11 Amravati C 1
12 Amritsar B 4
13 Asansol B 3
14 Aurangabad C 4
15 Bareily C 4
16 Bengaluru A 8
17 Bhadarwah Others 1
18 Bharuch D 2
19 Bhavangar C 2
20 Bhopal B 4
21 Bhubaneshwar C 4
22 Bikaner C 4
23 Bilaspur C 3
24 Chandigarh C 4
25 Chennai A+ 7
26 Coimbatore B 4
27 Dehradun C 1
28 Delhi A+ 9
29 Dhule C 3
30 Dhubri Others 1
31 Durg-Bhillaina D 1
32 Erode C 2

162
33 Gangtok D 2
34 Godhara D 1
35 Gorakhpur C 4
36 Gulbarga C 1
37 Guwahati C 4
38 Gwalior C 4
39 Haflong Others 1
40 Hissar D 4
41 Hubli - Dharwad C 2
42 Hyderabad A 8
43 Indore B 4
44 Itanagar D 2
45 Jabalpur B 4
46 Jaipur A 6
47 Jalandhar C 4
48 Jalgaon C 4
49 Jammu C 4
50 Jamnagar C 2
51 Jamshedpur B 4
52 Jhansi C 4
53 Jodhpur C 4
54 Junagarh D 2
55 Kannur C 3
56 Kanpur A 6
57 Karnal D 3
58 Kargil Others 2
59 Kathua Others 2
60 Kochi B 4
61 Kolhapur C 4
62 Kolkata A+ 7
C
63 Kota 4

64 Kozhikode C 4
65 Lucknow A 6
66 Leh Others 3
67 Madurai B 4

163
68 Mangalore C 3
69 Mehsana D 2
70 Mumbai A+ 9
71 Muzaffarpur C 4
72 Mysore C 3
73 Nagpur A 6
74 Nanded C 3
75 Nasik C 4
76 Nellore C 1
77 Palampur D 1
78 Panaji D 2
79 Patiala C 4
80 Patna B 4
81 Porbandar D 1
82 Punch Others 2
83 Puducherry C 4
84 Pune A 6
85 Raigarh D 1
86 Raipur C 3
87 Rajahmundry C 3
88 Rajkot B 4
89 Ranchi C 4
90 Rourkela C 2
91 Salem C 2
92 Sangli C 4
93 Shillong D 3
94 Shimla D 3
95 Sholapur C 4
96 Siliguri C 3
97 Srinagar C 4
98 Surat A 6
99 Thiruvananthapuram C 4
100 Thoothukudi C 2
101 Thrissur C 3
102 Tiruchirappalli C 3

164
103 Tirunelveli C 3
104 Tirupati C 3
105 Udaipur C 4
106 Ujjain C 1
107 Vadodra B 4
108 Varanasi B 4
109 Vellore C 2
110 Veraval D 1
111 Vijayawada B 3
112 Vishakapatnam B 3
113 Warrangal C 3
Total 388

165
 Index of Tables & Charts

Tables
Table 1.1: Subscriber Base & Teledensity - Rural & Urban ............................................ 2
Table 1.2: Service Area-wise Access (Wireless+Wireline) Subscribers base ...................... 4
Table 1.3: Service Area-wise Rural-Urban Subscribers ………………………………….........6
Table 1.4: Service Area-wise Tele-density ……………….……………………………..……..……7
Table 1.5: State/UT-wise Subscriber Base (Wireless+Wireline)…………………..…………….9
Table 1.6: State/UT-wise Tele-density .…………………….………………………………………10
Table 1.7: Service Provider-wise Growth/Decline in Subscriber base……………………..11
Table 1.8: Market Share of the operators in total rural subscriber base ........................ 12
Table 1.9: List of Cellular Mobile (GSM & CDMA) Service Providers currently providing
service. ....................................................................................................................... 12
Table 1.10: Wireless Subscriber Base & Tele-density - Rural & Urban .......................... 14
Table 1.11: Growth in Wireless Subscriber Base .......................................................... 15
Table 1.12: Service Area-wise Wireless Subscriber Base............................................... 16
Table 1.13: Service Area-wise Wireless Rural-Urban Subscribers ................................. 17
Table 1.14: Service Area-wise Wireless Tele-density ..................................................... 18
Table 1.15: State/UT-wise wireless subscriber base .................................................... 19
Table 1.16: State/UT-wise wireless Tele-density ......................................................... 20
Table 1.17: Rural Wireless Subscribers and Market Share ........................................... 21
Table 1.18: Service Providers providing Wireline services ............................................. 23
Table 1.19: Wireline Subscriber Base & Tele-density - Rural & Urban .......................... 24
Table 1.20: Service Provider-wise Subscribers (Rural & Urban) & Share of Rural
Subscription ............................................................................................................... 25
Table 1.21: Service Provider-wise growth in Wireline Subscribers................................. 26
Table 1.22: Service Area-wise Wireline Subscribers & Net Addition .............................. 26
Table 1.23: Service Area-wise Wireline Rural-Urban Subscriber Base.. ......................... 27
Table 1.24: Service Area-wise Wireline Tele-density ..................................................... 28
Table 1.25: State/UT-wise Wireline Subscriber Base ................................................... 30
Table 1.26: State/UT-wise Wireline Tele-density .......................................................... 31
Table 1.27: Rate of change & Market share of PCOs .................................................... 32
Table 1.28: Trend of Internet subscriber base …………………………..……………………..…35
Table 1.29: Break-up of Urban-Rural Internet Subscriber Base……………………………....37
Table 1.30: State/UT wise Break up of Rural-Urban internet subscriber base ……………38
Table 1.31: Internet Subscriber Base & Market share of top 10 SPs ……………………… .39
Table 1.32: Service area-wise number of internet subscribers per 100 population ........ 42
Table 1.33: State/UT wise number of Internet Subscribers per 100 population………....45
Table 1.34: No. of Public Wi-Fi Hotspots, Access Points, Wi-Fi Users and Aggregate Data
Consumed………....46
Table 1.35: PMRTS Subscriber base - Service Provider-wise ......................................... 50
Table 1.36: VSAT Service Providers currently providing service & their subscriber base 52
Table 2.1: Key Indicators - Wireless Services ............................................................... 54
Table 2.2: Monthly ARPU - Wireless Services ............................................................... 55
Table 2.3: Composition of ARPU - Wireless Services ................................................... 566
Table 2.4: MOU per subscriber per month ................................................................. 577
Table 2.5: Outgoing SMS per subscriber per month ..................................................... 57
Table 2.6: %Break-up of Outgoing minutes from Home Service Area (HSA) .................. 57
Table 2.7: Average revenue per outgoing minute from HSA .......................................... 60
Table 3.1: Gross Revenue, Adjusted Gross Revenue, License Fee & Spectrum Charges . 62
Table 3.2: Service-wise Gross Revenue, Adjusted Gross Revenue, License Fee and
Spectrum Charges ....................................................................................... 62
Table 3.3: Access Services - Service Provider-wise Adjusted Gross Revenue .................. 63
Table 3.4: Category-wise share in Adjusted Gross Revenue of Access Services .............. 65
Table 4.1: QoS Summary - Wireless Service................................................................. 67

166
Table 4.2: Parameter-wise Analysis of Non-compliance of QoS Benchmarks for Wireless
Service Providers........................................................................................ 69
Table 4.3: QoS Summary - Wireline Services ............................................................... 72
Table 4.4: Parameter-wise Analysis of Non-compliance of QoS Benchmarks for Wireline
Service Providers....................................................................................... .73
Table 4.5: Performance of Wireline Broadband Service Providers against identified
parameters ............................................................................................................... ..78
Table 4.6: Parameter-wise Analysis of non-compliance of QoS benchmarks for Wireline
Broadband Service Providers ................................................................... ….80
Table 5.1: Key Parameters - Broadcasting & Cable TV Services .................................... 83
Table 5.2: Permission-wise number of permitted satellite TV channels…………………… 84
Table 5.3: Price-Range wise Analysis of Pay Channels.................................................. 86
Table 5.4: Genre wise Analysis of Pay Channels .......................................................... 86
Table 5.5: Broadcaster wise number of pay channels ................................................... 87
Table 5.6: Subscriber base of major MSOs/HITS (more than one million subscribers) .. 88

Charts
Chart 1.1: Trends in Telephone Subscribers and Tele-density in India ........................... 2
Chart 1.2: Market Share - Rural & Urban Subscribers .................................................. 3
Chart 1.3: Composition of Access Subscriptions - Wireline & Wireless ........................... 4
Chart 1.4: Composition of Rural - Urban Telephone Subscribers ................................... 4
Chart 1.5: Net Addition/decline in Telephone Subscriptions .......................................... 7
Chart 1.6: Wireless Subscriber Base and Tele-density ................................................. 14
Chart 1.7: Wireless Market Share - Rural & Urban ...................................................... 15
Chart 1.8: Trend of Technology-wise Wireless Data Usage (in Terabyte) ........................ 22
Chart 1.9: Trend of Wireless Data Subscribers and Volume of Wireless Data Usage...... 22
Chart 1.10: Wireline Subscriber Base and Tele-density ................................................ 24
Chart 1.11: Composition of Wireline Subscribers - Rural & Urban ............................... 25
Chart 1.12: Trend of Number of PCOs ......................................................................... 32
Chart 1.13: Trend of Number of VPTs .......................................................................... 33
Chart 1.14: Composition of Internet subscriptions ...................................................... 35
Chart 1.15 : Composition of Broadband & Narrowband subscriptions …………………… 36
Chart 1.16 : Market share of PSUs and Private Internet Service Providers
…………………… ......................................................................................................... 36
Chart 1.17: Subscriber Base of top ten ISPs ................................................................ 40
Chart 1.18: Compostion of Wired Internet Subscribers .................................................... 40
Chart 1.19: Composition of Wireless Internet Subscribers ............................................... 41
Chart 1.20: Technology Trend for Mobile Devises (Phone+Dongle) ................................... 41
Chart 1.21: Technology Trend for Fixed Wireless Internet Access .................................... 41
Chart 1.22: Technology Trend for Wired Internet Access .................................................. 42
Chart 1.23: Trends in MOU for Internet Telephony........................................................... 45
Chart 1.24: Composition of Broadband Subscriptions – Technology-wise ..................... 46
Chart 1.25: Composition of Narrowband Subscriptions – Technology-wise ................... 47
Chart 1.26: Number of PMRTS subscribers & Rate of Growth (%) ................................. 49
Chart 1.27: Number of VSAT Subscribers & Rate of Growth (%) ................................... 49
Chart 2.1: Break-up of Outgoing minutes from Home Service Area (HSA) ................... 544
Chart 2.2: Proportion of prepaid subscribers ............................................................... 55
Chart 2.3: Minutes of Usage by Outroamers as a % of Total Minutes of Usage .............. 58
Chart 2.4: Outgoing SMS Usage by Out-roamers as a % of Total No. of Outgoing SMS
Usage .. ...................................................................................................................... 58
Chart 2.5: % Subscribers who availed roaming services during the quarter ................. 59
Chart 2.6: % Break-up of minutes of usage of out-roamers .......................................... 60
Chart 3.1: Composition of Adjusted Gross Revenue ..................................................... 63

167
Chart 5.1: Number of Satellite TV channels in India …….………………………...………….84
Chart 5.2: Number of Pay and FTA channels ……………………………………………….…..85
Chart 5.3 : Numbers of SD satellite pay TV channels and HD satellite pay TV channel.85
Chart 5.4 : Total active subscriber base of pay DTH sector (in millions)……………….…89
Chart 5.5 : Market share of Pay DTH Operators ……………………………………………....90
Chart 5.6 : Number of Private FM Radio channels …..……………..……………..…………..91
Chart 5.7 : Details of Advertisement Revenue submitted by the private FM Radio
broadcasters ………………………………..………………………………………………………..…93
Chart 5.8 : Number of operational Community Radio Stations …………..…………………93

168