MS-OFFICE 2019 FUNDAMENTALS

Exposure To Computer Hardware Industry

Computer Hardware refers to the physical components of a computer. These are the tangible parts of a system that
you can touch and see.
Some common examples of computer hardware include:
 Central Processing Unit (CPU): The brain of the computer, responsible for executing instructions.
 Motherboard: The main circuit board that connects and supports other components.
 Memory (RAM): Temporary storage for data and programs being used by the CPU.
 Storage Devices: Devices used to store data permanently, such as hard drives, solid-state drives (SSDs), and
optical drives.
 Input Devices: Devices used to enter data into the computer, such as keyboards, mice, and scanners.
 Output Devices: Devices used to display or output data from the computer, such as monitors, printers, and
speakers.
The computer hardware industry is a vital part of the global economy, encompassing the design, manufacturing, and
distribution of computer components and systems.

Introduction To Microsoft Office & Getting Started With Ms-word

Microsoft Office is a suite of productivity software applications developed by Microsoft. It includes several programs
designed to help users create and manage various types of documents.
Microsoft Word is a word processing application that allows users to create, edit, and format text documents. It is
widely used for a variety of purposes, including writing letters, reports, essays, and other types of documents.
Getting Started with MS-Word:
1. Open Word: Double-click the Word icon on your desktop or in the Start menu.
2. Create a New Document: Click on the "Blank document" option to start a new document.
3. The Word Window:
o Ribbon: Contains tabs with groups of commands.
o Quick Access Toolbar: Contains frequently used commands.
o Title Bar: Displays the document name and the Word application name.
o Document Area: The main area where you type and edit your text.
o Scroll Bars: Used to move up and down or left and right in the document.
o Status Bar: Displays information about the document, such as page number and word count.
Ms-word: Working With Objects

Objects in Word are elements that you can insert and manipulate within your document. These can include:
 Images: Pictures, photos, and other visual elements.
 Shapes: Geometric shapes like rectangles, circles, and arrows.
 WordArt: Text formatted with special effects.
 Tables: Organized data in rows and columns.
 SmartArt: Visual representations of information, such as flowcharts and organizational charts.
Working with Objects:
1. Inserting an Object:
o Go to the "Insert" tab and choose the type of object you want to insert.
2. Formatting an Object:
o Select the object and use the "Format" tab to change its appearance, size, position, and other
properties.
3. Aligning Objects:
o Use the alignment tools to position objects relative to each other or the page margins.
4. Grouping Objects:
o Group multiple objects together to move and resize them as a single unit.

Getting Started With Ms-excel

Microsoft Excel is a spreadsheet application used for organizing, analyzing, and manipulating data. It provides a grid
of cells where you can enter text, numbers, and formulas.
Getting Started with MS-Excel:
1. Open Excel: Double-click the Excel icon on your desktop or in the Start menu.
2. Create a New Workbook: Click on the "Blank workbook" option to start a new workbook.
3. The Excel Window:
o Ribbon: Contains tabs with groups of commands.
o Quick Access Toolbar: Contains frequently used commands.
o Formula Bar: Displays the contents of the active cell.
o Workbook Tabs: Allow you to switch between different worksheets in a workbook.
o Worksheet: A sheet within a workbook where you enter and organize data.
o Cells: The individual boxes in a worksheet where you enter data.
o Rows and Columns: Rows are horizontal and columns are vertical.
Ms-excel: Basic Formula & Data

Formulas are equations that perform calculations on data in Excel cells. They always start with an equal sign (=).
Basic Formulas:
 Sum: Adds the values in a range of cells (e.g., =SUM(A1:A5)).
 Average: Calculates the average of a range of cells (e.g., =AVERAGE(B1:B10)).
 Max: Finds the maximum value in a range of cells (e.g., =MAX(C1:C20)).
 Min: Finds the minimum value in a range of cells (e.g., =MIN(D1:D15)).
Data in Excel:
 Numbers: Can be used for calculations and analysis.
 Text: Can be used for labels, titles, and other descriptive information.
 Dates: Can be used to track events and perform date-based calculations.
 Formulas: Perform calculations on data in cells.

Getting Started With Ms-powerpoint

Microsoft PowerPoint is a presentation software application used to create slideshows. It allows you to combine text,
images, and other multimedia elements to create dynamic presentations.
Getting Started with MS-PowerPoint:
1. Open PowerPoint: Double-click the PowerPoint icon on your desktop or in the Start menu.
2. Create a New Presentation: Click on the "Blank Presentation" option to start a new presentation.
3. The PowerPoint Window:
o Ribbon: Contains tabs with groups of commands.
o Quick Access Toolbar: Contains frequently used commands.
o Slide Pane: Displays the current slide and thumbnails of other slides.
o Notes Pane: Allows you to add speaker notes to your slides.
o Slide Show View: Displays your presentation in full-screen mode.

Ms-powerpoint: Working With Powerpoint

Working with PowerPoint:

1. Creating Slides:
o Add new slides by clicking the "New Slide" button.
o Choose a layout for each slide that suits your content.
2. Adding Content:
o Add text, images, shapes, charts, and other multimedia elements to your slides.
3. Formatting Slides:
o Change the background, layout, and design of your slides.
 o Apply animations and transitions to make your presentation more engaging.
4. Rehearsing and Delivering:
o Rehearse your presentation using the "Slide Show" view.
o Deliver your presentation to an audience.

Getting Started With Onedrive & Onenote

Microsoft OneDrive is a cloud storage service that allows you to store and access your files from anywhere. It
integrates with other Microsoft Office applications, making it easy to share and collaborate on documents.
Microsoft OneNote is a note-taking application that allows you to organize your notes, ideas, and research in a digital
notebook. It supports various types of content, including text, images, audio, and video.
Getting Started with OneDrive and OneNote:
1. Sign in to your Microsoft Account: You'll need a Microsoft account to use OneDrive and OneNote.
2. Access OneDrive: Go to the OneDrive website or use the OneDrive app.
3. Access OneNote: Go to the OneNote website or use the OneNote app.
4. Create and Organize: Create notebooks, sections, and pages in OneNote to organize your notes.
 Fundamentals of Social Media
Social media platforms have become an integral part of our daily lives, connecting us with friends, family, and the
world around us. Understanding how to effectively use these platforms can enhance communication, build
relationships, and even advance your career.

Working With Gmail

Gmail is a popular email service offered by Google. It provides a user-friendly interface for sending, receiving, and
organizing emails.
Key Features:
 Inbox Organization: Utilize labels, filters, and the priority inbox to categorize and manage emails efficiently.
 Communication Tools: Send and receive emails, create contacts, schedule emails, and utilize video
conferencing features.
 Storage and Search: Enjoy ample storage space and powerful search capabilities to easily find specific
emails.
 Security Features: Implement two-factor authentication and other security measures to protect your account.

Managing Google Drive

Google Drive is a cloud storage service that allows you to store, access, and share files online.
Key Features:
 File Storage: Store various file types, including documents, spreadsheets, presentations, images, and videos.
 Collaboration: Share files and folders with others and collaborate on documents in real-time.
 Offline Access: Access files offline by enabling offline access for specific files or folders.
 Google Workspace Integration: Seamlessly integrate with other Google Workspace apps like Docs, Sheets,
and Slides.

Configuring & Managing Login On Facebook

Facebook is a social networking platform that connects people with friends and family.
Key Features:
 Account Security: Configure strong passwords, enable two-factor authentication, and review connected apps
to enhance account security.
 Privacy Settings: Customize privacy settings to control who can see your posts, information, and activities.
 Notifications: Manage notification settings to receive alerts for specific events or from particular people.
 Account Recovery: Set up recovery options, such as email addresses or phone numbers, to regain access to
your account if needed.
Managing Account On WhatsApp_Instagram_Twitter_LinkedIn

 WhatsApp: A messaging app for communicating with individuals and groups.

o Manage Contacts: Add and block contacts, create groups, and customize privacy settings for chats.
o Control Notifications: Adjust notification settings to receive alerts for messages, calls, and group
activities.
 Instagram: A photo and video-sharing platform.
o Content Management: Post photos and videos, use filters and effects, and engage with other users'
content.
o Privacy and Security: Control who can see your posts, stories, and direct messages.
 Twitter: A microblogging platform for sharing short, 280-character messages.
o Content Creation: Tweet text, images, and videos, engage in conversations, and follow other users.
o Account Settings: Customize your profile, manage notifications, and adjust privacy settings.
 LinkedIn: A professional networking platform.
o Profile Management: Build and maintain a professional profile, connect with colleagues, and search
for job opportunities.
o Content Sharing: Share articles, updates, and job postings, and participate in industry discussions.
Configuring & Managing Videos On YouTube_Quora
 YouTube: A video-sharing platform.
o Video Uploads: Upload and manage videos, add descriptions and tags, and create playlists.
o Channel Management: Customize your channel, engage with viewers, and monetize your channel.
 Quora: A question-and-answer platform.
o Content Creation: Ask and answer questions, write blog posts, and follow topics of interest.
o Profile Management: Customize your profile, manage notifications, and connect with other users.
 CONFIG & T/S PC HARDWARE & OS (MAPPED TO:220-1001 & 1002)
1. PC Components And Safety Measures

 Components:
o CPU (Central Processing Unit): Brain of the computer, responsible for processing instructions.
o Motherboard: Main circuit board, connects and supports other components.
o RAM (Random Access Memory): Temporary storage for data and programs.
o Storage Devices: Hard drives (HDD), Solid-State Drives (SSD), optical drives.
o Input Devices: Keyboard, mouse, scanner, webcam.
o Output Devices: Monitor, printer, speakers.
o Power Supply Unit (PSU): Provides power to the computer.
 Safety Measures:
o ESD (Electrostatic Discharge) Protection: Grounding yourself, using anti-static mats, and wearing
anti-static wrist straps.
o Proper Handling: Avoid touching sensitive components, use tools with insulated handles.
o Ventilation: Ensure proper airflow to prevent overheating.
o Cable Management: Keep cables organized to prevent tripping hazards and improve airflow.

2. Managing Storage Components

 Types of Storage: HDD, SSD, external drives, cloud storage.

 Data Backup and Recovery: Regular backups (local and cloud), data recovery techniques.
 Disk Management: Partitioning, formatting, checking for errors.
 Storage Optimization: Disk cleanup, defragmentation (HDD).

3. PC Assembling

 Steps:
o Prepare the workspace.
o Install the CPU and heatsink.
o Install RAM modules.
o Install the motherboard.
o Install the power supply.
o Install storage drives.
o Install the video card (if applicable).
o Connect peripherals.
 Troubleshooting Assembly Issues:
o Identifying and resolving common hardware issues during assembly.

4. Manage Internal System Components

  Types:
o Expansion Cards: Video cards, sound cards, network cards.
o Internal Peripherals: Optical drives, hard drives, SSDs.
 Maintenance:
o Cleaning internal components (dust removal).
o Upgrading components (RAM, storage).
o Replacing faulty components.

5. Types Of Printers_maintenance | Types Of Imagingdevices_installing A Scanner & Webcam

 Printers:
o Types: Inkjet, laser, dot matrix, 3D printers.
o Maintenance:
 Regular cleaning (inkjet cartridges, laser toner).
 Replacing consumables (ink cartridges, toner cartridges).
 Troubleshooting printer issues (paper jams, connectivity problems).
 Imaging Devices:
o Types: Scanners (flatbed, sheet-fed), webcams.
o Installation:
 Connecting devices to the computer.
 Installing driver software.
 Testing device functionality.

6. Configure And Troubleshoot Laptops

 Configuration:
o Power settings, display settings, wireless network settings.
o Installing drivers for laptop-specific components (touchpad, webcam).
 Troubleshooting:
o Battery issues, overheating, connectivity problems, display problems.

7. Manage Mobile Devices

 Mobile Device Management (MDM):

o Enrolling devices, configuring settings, deploying applications, securing data.
 Troubleshooting Mobile Devices:
o Connectivity issues, battery issues, software updates, data backup and recovery.

8. Different Os And Compatibility

 Operating Systems:
o Windows, macOS, Linux (various distributions).
 o Compatibility issues: Hardware compatibility, software compatibility.

9. Windows Installation

 Installation Methods:
o Clean installation, upgrade installation.
o Partitioning the hard drive.
o Driver installation.
 Troubleshooting Installation Issues:
o Installation errors, boot problems, activation issues.

10. Manage Windows Disk And Features

 Disk Management:
o Creating partitions, formatting drives, checking for errors.
 Windows Features:
o Enabling and disabling optional features (e.g., Windows Media Player).

11. Install & Configure Linux & MacOS

 Installation Process:
o Partitioning the hard drive, choosing installation options.
 Configuration:
o User accounts, network settings, software installation.

12. Upgrading Os & Installing Os Updates

 OS Upgrades:
o Preparing for an upgrade, performing the upgrade, troubleshooting upgrade issues.
 OS Updates:
o Installing and managing Windows Updates, macOS updates, and Linux updates.

13. Install And Manage Windows Applications

 Installation Methods:
o Using setup files, using the Microsoft Store.
 Managing Applications:
o Uninstalling applications, updating applications, troubleshooting application issues.

14. Manage Client Virtualization And Cloud Computing Concepts

 Virtualization:
o Creating and managing virtual machines (VMs).
o Benefits of virtualization (resource sharing, disaster recovery).
 Cloud Computing:
o Cloud models (IaaS, PaaS, SaaS).
 o Cloud services (storage, computing, applications).

15. Network Concepts And Devices

 Network Concepts:
o Network topologies (star, bus, mesh), network protocols (TCP/IP, HTTP).
 Network Devices:
o Routers, switches, hubs, modems, firewalls.

16. Network Concepts And Management On Windows Devices

 Network Settings:
o Configuring network adapters, connecting to Wi-Fi, configuring VPN connections.
 Network Troubleshooting:
o Identifying and resolving network connectivity issues (e.g., slow speeds, no internet connection).

17. Configure & Troubleshoot Network And Remote Access

 Remote Access:
o Configuring and using Remote Desktop Connection.
o VPN (Virtual Private Network) configurations.
 Network Troubleshooting:
o Using network diagnostic tools (ping, tracert).
o Identifying and resolving network connectivity issues.

18. Data

 Data Security:
o Data encryption, data backups, access controls.
 Data Integrity:
o Ensuring data accuracy and consistency.
 Data Privacy:
o Protecting sensitive data from unauthorized access.

19. Troubleshooting Workstation Issues

 Hardware Troubleshooting:
o Identifying and resolving hardware failures (e.g., power supply issues, memory problems).
 Software Troubleshooting:
o Identifying and resolving software conflicts, application errors, and operating system issues.

20. Managing Users, Workstation And Shared Resources

 User Accounts:
o Creating, managing, and deleting user accounts.
o Assigning user rights and permissions.
  Shared Resources:
o Sharing files and folders, configuring printer sharing.

21. Manage And Secure Systems And

 System Security:
o Installing and configuring antivirus and anti-malware software.
o Implementing firewalls.
o Applying security patches and updates.
 User Authentication:
o Implementing strong passwords, using multi-factor authentication.

22. Manage Mobile Devices And Security

 Mobile Device Security:

o Implementing mobile device management (MDM) solutions.
o Enforcing security policies on mobile devices.
o Protecting mobile devices from malware and data breaches.

23. Implementing Operational Process.

 IT Service Management (ITSM):

o Incident management, problem management, change management.
 Documentation:
o Maintaining system documentation, user manuals, and troubleshooting guides.
 CONFIG & T/S NETWORKS (MAPPED TO: N-10-007)
This appears to be a list of core networking topics, likely related to the CompTIA Network+ certification
(specifically exam N10-007). Let's break down each area:

1. Networking Devices & Ethernet Standards

 Networking Devices: This covers the fundamental hardware components of a network, such as:
o Hubs: Simplest devices, broadcast data to all connected devices.
o Switches: Smarter than hubs, forward data only to the intended recipient.
o Routers: Connect different networks (e.g., LAN to WAN), determine the best path for data.
o Firewalls: Security devices that control network traffic based on rules.
o Wireless Access Points (WAPs): Enable wireless communication.
 Ethernet Standards: These define how data is formatted and transmitted over Ethernet cables, including:
o 10BaseT: 10 Mbps, commonly used in early networks.
o 100BaseT (Fast Ethernet): 100 Mbps.
o 1000BaseT (Gigabit Ethernet): 1 Gbps.
o 10GBaseT: 10 Gbps.

2. Osi_tcp/ip Model

 OSI Model: A conceptual framework for understanding network communication, consisting of 7 layers:
o Physical: Transmits raw data.
o Data Link: Handles the physical transmission of data frames.
o Network: Responsible for logical addressing (IP addresses).
o Transport: Ensures reliable data delivery (TCP, UDP).
o Session: Manages communication sessions between devices.
o Presentation: Handles data formatting and encryption.
o Application: Provides services to user applications (e.g., HTTP, FTP).
 TCP/IP Model: A more practical model used in the internet, with four layers:
o Application: Similar to OSI's Application layer.
o Transport: Similar to OSI's Transport layer.
o Internet: Similar to OSI's Network layer.
o Network Access: Combines OSI's Physical and Data Link layers.

3. Configure And Manage Ip Networks

 IP Addressing: Assigning unique IP addresses to devices (IPv4, IPv6).

 Subnetting: Dividing a network into smaller subnets for better organization and efficiency.
 DHCP: Dynamic Host Configuration Protocol, automatically assigns IP addresses to devices.
 DNS: Domain Name System, translates domain names (e.g., [invalid URL removed]) to IP addresses.
4. Configure And Manage Switched Network

 VLANs (Virtual LANs): Logical grouping of devices on a network, regardless of their physical location.
 Switch Configuration: Configuring switch ports, VLANs, and other settings.
 Troubleshooting Switch Issues: Identifying and resolving problems with switch connectivity and
performance.

5. Characteristics Of Router And Routing

 Routing Protocols: Algorithms used by routers to determine the best path for data (e.g., RIP, OSPF, BGP).
 Routing Table: A table maintained by each router, storing information about network destinations and the
best paths to reach them.
 Static vs. Dynamic Routing: Static routes are manually configured, while dynamic routes are automatically
learned and updated.

6. Managing Ports And Protocols

 Ports: Logical endpoints for communication between applications.

 Protocols: Sets of rules that govern how data is exchanged between devices (e.g., HTTP, FTP, SMTP).
 Port Forwarding: Directing traffic to specific devices or applications on a network.

7. Network Application And Storage Services

 File Sharing Protocols: Protocols like SMB/CIFS, NFS, and FTP for sharing files between devices.
 Network Storage Devices: NAS (Network Attached Storage) and SAN (Storage Area Network) for
centralized storage.
 Cloud Storage: Storing data on remote servers (e.g., AWS, Azure, Google Cloud).

8. Common Network Attacks And Mitigations

 Identifying Common Threats: Malware, phishing, DDoS attacks, etc.

 Implementing Security Measures: Firewalls, intrusion detection systems (IDS), intrusion prevention
systems (IPS), encryption, access control lists (ACLs).

9. Managing And Configure Security Devices

 Firewall Configuration: Setting up rules to allow or block traffic.

 IDS/IPS Configuration: Configuring rules to detect and prevent malicious activity.
 VPN Configuration: Setting up Virtual Private Networks for secure remote access.

10. Describe Authentication And Access Controls

 Authentication Methods: Passwords, biometrics, multi-factor authentication.

 Authorization: Controlling user access to specific resources.
 Access Control Lists (ACLs): Rules that define which users or devices can access specific network
resources.

11. Implementing Of Wireless Technologies

 Wireless Standards: Wi-Fi (802.11 standards), Bluetooth.

  Wireless Security: WPA/WPA2/WPA3 encryption, MAC address filtering.
 Wireless Site Surveys: Planning and optimizing wireless network coverage.

12. Wan Technologies And Remote Access Methods

 WAN Technologies: DSL, cable, fiber, MPLS, satellite.

 Remote Access Methods: VPNs, dial-up, remote desktop.

13. Troubleshooting And Network Policies

 Network Troubleshooting Techniques: Using tools like ping, traceroute, packet analyzers.
 Documenting Network Configuration: Maintaining accurate network diagrams and documentation.
 Network Policies: Defining acceptable use policies, security policies, and other guidelines for network usage.
 INSTALL, CONFIG & T/S WINDOWS 10 (MAPPED TO: MD-100)
This list of topics appears to be related to the Microsoft 365 Certified: Modern Desktop Administrator Associate
certification, specifically exam MD-100. Let's break down each area:

1. Introduction To Windows Os

 Windows 10 Overview: Core features, editions (Home, Pro, Enterprise, Education), and architectural
components.
 Windows 10 Editions Comparison: Understanding the differences between various Windows 10 editions
and their suitability for different use cases.
 Windows 10 Features: Exploring key features like Windows Update, Cortana, Microsoft Store, and security
enhancements.

2. Deploying Windows 10

 Deployment Methods:
o In-place upgrade: Upgrading an existing Windows installation to Windows 10.
o Clean installation: Performing a fresh installation of Windows 10.
o Imaging: Creating and deploying custom Windows 10 images using tools like System Center
Configuration Manager (SCCM) or Microsoft Deployment Toolkit (MDT).
 Deployment Tools: Using tools like Windows Assessment and Deployment Kit (Windows ADK) for
deployment tasks.
 Deployment Considerations: Planning and executing successful Windows 10 deployments, including
hardware and software compatibility, driver updates, and user data migration.

3. Post-installation Configuration & Personalization

 Customizing Windows Settings: Adjusting user interface (UI) elements, personalization options (themes,
backgrounds), and default settings.
 Configuring Windows Update: Managing update schedules, deferring updates, and controlling update
delivery.
 Installing Drivers and Software: Installing necessary drivers for hardware devices and installing required
applications.

4. Manage Networks

 Configuring Network Connections: Setting up Wi-Fi, Ethernet, and VPN connections.

 Managing Network Profiles: Creating and managing different network profiles for different locations or
environments.
 Troubleshooting Network Connectivity: Diagnosing and resolving network connectivity issues, such as
slow speeds, intermittent connections, or no internet access.

5. Manage Storage

 Managing Disk Space: Monitoring disk usage, deleting unnecessary files, and optimizing disk performance.
 Managing File Systems: Understanding and working with different file systems (e.g., NTFS, FAT32).
 Configuring Storage Devices: Managing external drives, cloud storage, and other storage options.

6. Manage Apps
  Installing and Uninstalling Applications: Using various methods to install and uninstall applications (e.g.,
Microsoft Store, MSI packages).
 Managing Application Dependencies: Ensuring that applications have the necessary prerequisites and
dependencies installed.
 Application Compatibility: Resolving application compatibility issues with Windows 10.

7. Manage Data Access & Protection

 Data Encryption: Implementing encryption technologies like BitLocker to protect sensitive data.
 Data Backup and Recovery: Implementing backup and recovery strategies to protect user data from loss.
 Data Loss Prevention (DLP): Implementing measures to prevent sensitive data from leaving the
organization.

8. Configure Authorization, authentication

 User Accounts: Creating and managing user accounts, including setting user rights and permissions.
 Group Policies: Using Group Policy to configure and manage user settings and security policies across the
organization.
 Active Directory Integration: Integrating Windows 10 with Active Directory for centralized user
management and authentication.

9. Threat Protection Plan And Implement Microsoft Intune

 Security Best Practices: Implementing security measures to protect Windows 10 devices from malware,
ransomware, and other threats.
 Microsoft Intune: Using Intune for mobile device management (MDM) and mobile application management
(MAM) tasks.
 Endpoint Protection: Implementing endpoint protection solutions like Windows Defender Antivirus to
protect devices from malware.

10. Working With Diagnostics Tools In Windows 10 Environments

 Event Viewer: Using Event Viewer to monitor system events, diagnose problems, and troubleshoot issues.
 Performance Monitor: Monitoring system performance and identifying performance bottlenecks.
 Resource Monitor: Monitoring resource usage (CPU, memory, disk, network) in real-time.

11. Troubleshooting Windows 10 Os

 Common Troubleshooting Techniques: Using troubleshooting tools, performing system restores, and using
diagnostic utilities.
 Identifying and Resolving Common Issues: Diagnosing and resolving common Windows 10 issues, such as
blue screen errors, slow performance, and application crashes.
 365 ADMIN (MAPPED TO: MS-100)
This list of topics appears to be related to the Microsoft 365 Certified: Modern Desktop Administrator Associate
certification, specifically exam MS-100. Let's break down each area:

1. Email Client Configuration

 Configuring Email Clients: Setting up and configuring email clients like Outlook, Thunderbird, and Apple
Mail to connect to Exchange Online.
 Configuring Email Profiles: Creating and managing email profiles for different accounts and settings.
 Setting Up Email Rules: Creating and managing rules to automatically sort, filter, and move emails.

2. Maintaining Outlook

 Managing Mailboxes: Creating, modifying, and deleting mailboxes.

 Managing Mailbox Permissions: Controlling user access to mailboxes and folders.
 Managing Distribution Lists: Creating and managing distribution lists for easy email communication.

3. Troubleshooting Outlook

 Diagnosing and Resolving Outlook Issues: Troubleshooting common Outlook issues like slow performance,
connection problems, and synchronization errors.
 Using Outlook Tools: Using Outlook tools like the Mailbox Repair Tool (scanpst.exe) to repair corrupted
Outlook data files.
 Troubleshooting Email Delivery Issues: Investigating and resolving issues with email delivery, such as
bounced emails and spam.

4. Configuring Mobile Devices

 Mobile Device Management (MDM): Using MDM solutions like Intune to manage and secure mobile
devices (phones and tablets).
 Configuring Mobile Device Access: Configuring mobile devices to access corporate email, calendars, and
contacts.
 Securing Mobile Devices: Implementing security measures on mobile devices, such as device encryption,
remote wipe, and password policies.

5. Working With Office 365 Collaboration

 Using Teams: Utilizing Microsoft Teams for chat, meetings, file sharing, and collaboration.
 Using SharePoint: Working with SharePoint sites for document collaboration, team sites, and intranet
development.
 Using OneDrive: Using OneDrive for cloud storage, file sharing, and synchronization.

6. Configuring Office 365 Clients

 Installing and Activating Office 365 Clients: Installing and activating Office 365 applications (Word, Excel,
PowerPoint, etc.) on various devices.
 Configuring Office 365 Client Settings: Configuring Office 365 client settings, such as language, regional
settings, and add-ins.
  Troubleshooting Office 365 Clients: Diagnosing and resolving issues with Office 365 applications, such as
activation errors and slow performance.

7. Managing Office 365 ProPlus Deployments

 Deploying Office 365 ProPlus: Deploying Office 365 ProPlus using various methods, such as Click-to-Run
and MSI installations.
 Managing Office 365 ProPlus Updates: Managing Office 365 ProPlus updates, including update schedules
and deployment rings.
 Troubleshooting Office 365 ProPlus Deployments: Troubleshooting issues related to Office 365 ProPlus
deployments, such as installation failures and update errors.

8. Working With Microsoft Identity Synchronization

 Azure Active Directory (Azure AD): Understanding Azure AD and its role in identity and access
management.
 Directory Synchronization: Synchronizing on-premises directories (like Active Directory) with Azure AD.
 Azure AD Connect: Using Azure AD Connect to synchronize on-premises identities with Azure AD.

9. Implement Application And Design Solutions For External Access

 Configuring External Access: Configuring external access to Office 365 services, such as email and
SharePoint.
 Implementing VPN Solutions: Implementing VPN solutions for secure remote access to corporate resources.
 Designing Secure External Access Solutions: Designing and implementing secure external access solutions
that meet organizational security requirements.
PSEUDOCODE + PYTHON PROGRAMMING (MAPPED TO: PYTHON VER-3.9)
This list of topics appears to be related to a Python programming course or a curriculum covering fundamental
programming concepts. Let's break down each area:
1. Introduction To Flow Chart, Pseudocodes
 Flowcharts: Visual representations of algorithms using symbols like rectangles, diamonds, and arrows.
 Pseudocode: An informal language that resembles code but is easier to read and understand than actual code.
 Purpose: Help in planning and designing algorithms before writing actual code.
2. Implement Flow Chart | High Level Logic | Program Development Lifecycle
 Implementing Flowcharts: Translating flowcharts into actual code.
 High-Level Logic: Developing the overall logic and structure of a program.
 Program Development Lifecycle: The stages involved in software development, including requirements
gathering, design, implementation, testing, and maintenance.
3. Elements Of High-level Programming | Operations Control
 High-Level Programming Languages: Languages that are easier to read and write than low-level languages
(like assembly language). Examples include Python, Java, C++, etc.
 Operations Control: Controlling the flow of execution within a program using control structures like:
o Conditional statements: if, else, elif
o Loops: for, while, do-while
4. Introduction To Python | Flow With Decisions & Perform Operations Using Data Loops
 Introduction to Python: Basic syntax, data types (integers, floats, strings, lists, tuples, dictionaries),
variables, and operators.
 Flow with Decisions: Using conditional statements to make decisions within a program.
 Data Loops: Using loops to iterate over data structures and perform repetitive tasks.
5. Dop & Class in Python | Types Is Operators
 OOP (Object-Oriented Programming): Concepts like classes, objects, inheritance, polymorphism, and
encapsulation.
 Data Types and Operators: Detailed exploration of different data types and their associated operators
(arithmetic, comparison, logical, bitwise).
6. Perform Input And Output | Perform Operations Using Modules | Perform Operations
 Input and Output: Reading input from the user (keyboard) and displaying output to the console or files.
 Using Modules: Importing and using built-in modules (like math, random, os) and external libraries.
 Performing Operations: Working with strings, lists, dictionaries, and other data structures.
7. Troubleshooting And Error Handling | Regular Expression | Debugging Tools
 Troubleshooting: Identifying and resolving errors in Python code (syntax errors, runtime errors, logical
errors).
 Error Handling: Using try-except blocks to handle exceptions gracefully.
 Regular Expressions: Using regular expressions to match and manipulate text patterns.
  Debugging Tools: Utilizing debugging tools (like the Python debugger) to step through code, inspect
variables, and find bugs.
8. Cgi Programming | Multithreaded Programming | Mysql Database | Python Mysql (Program End Project)
 CGI Programming: Creating dynamic web pages using Python and the Common Gateway Interface.
 Multithreaded Programming: Writing concurrent programs using threads to improve performance.
 MySQL Database: Working with databases, including creating tables, inserting/updating/deleting data, and
querying data.
 Python and MySQL: Using the mysql-connector-python library to interact with MySQL databases from
Python programs.
 Project: A final project that integrates many of the learned concepts.