Standard Operating Procedure (SOP) for Vehicle Workshop
1. Introduction
Purpose: This SOP provides guidelines for the safe and efficient operation of the vehicle workshop.
Scope: Applies to all personnel handling vehicle maintenance, repair, and workshop operations.
Responsibilities: Staff must adhere to workshop rules, safety measures, and maintenance protocols.
2. Workshop Safety Procedures
- Follow all general safety rules when working in the workshop.
- Wear appropriate Personal Protective Equipment (PPE) such as gloves, eye protection, and safety boots.
- Fire safety procedures include keeping extinguishers accessible and ensuring flammable materials are
stored properly.
- In case of an emergency, follow the designated evacuation plan.
3. Vehicle Maintenance Procedures
- Conduct routine inspections before and after servicing.
- Follow preventive maintenance schedules for oil changes, tire rotations, and fluid checks.
- Repairs and servicing must be documented and approved before execution.
4. Tools and Equipment Handling
- Use tools and equipment as per guidelines.
- Clean, maintain, and store tools properly after use.
- Ensure calibration of diagnostic and measuring tools at regular intervals.
5. Work Process & Documentation
- Job card system must be used to track vehicle servicing history.
- Work orders require supervisor approval before any major repair.
- Maintain records for all vehicles serviced, including issues reported and solutions applied.
6. Environmental and Waste Management
- Proper disposal of used oil, filters, and batteries.
- Follow recycling procedures for parts that can be reused.
- Use spill kits for chemical or oil leaks and report incidents immediately.
7. Quality Control and Performance Monitoring
- Use checklists for inspections and final quality checks.
- Gather customer feedback to improve service standards.
- Conduct regular training sessions for mechanics and workshop staff.
8. Emergency Procedures
- In case of an accident, report it immediately and provide first aid.
- Follow evacuation plans in case of fire or hazardous situations.
- Maintain a well-stocked first aid kit and ensure staff are trained in first aid response.