The Supervisor’s Toolbox !!!
DON HSE INBOX CORNER
LEARN, REVIEW & REFRESH!!!
SAFETY & HEALTH FIRST!!!
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Safety First !!!
The Tools You Need to Supervise Effectively
The Right Tools for the Right Time!
• First, treat others as you wish to be treated (or as you wish your loved ones to
be treated) – namely with respect.
• Second, remember that staffs are multi-faceted human beings, with needs,
interests and lives that are important to them.
• Third, be honest and ethical.
• Fourth, recognize that problems are a normal part of life and approach them in
an effort to find solutions rather than place blame.
• Fifth, give praise and recognition when it is due.
• Finally, show those who work for you that you too are human – laugh, share,
apologize when it is called for and let them get to know you. No one expects a
supervisor to be perfect.
Acknowledges and/or rewards their employees for their efforts in a timely and
public manner
• Has the ability to attract, select, and retain a diverse staff
• Is available and approachable
• Is a good communicator and listener
• Clearly communicates the following during orientation:
o The work unit’s mission and how it is related to the organization’s mission.
o The focus of the incumbent’s position and how it supports the unit’s mission.
o Specific expectations about the level and quality of work required for the job.
• Has the ability to empower their employees and delegate authority
• Encourages and supports the personal and professional development of their
employees
• Has high ethical standards and integrity
• Is fair and honest q Is an empathetic listener and has compassion for others
• Has a sense of humor
• Can act as a mentor and coach
• Is a successful problem solver who is able to balance his/her own needs, the
needs of employees, and the needs of the organization
• Motivates others to pull together to meet goals and objectives
• Is a role model
• Provides feedback (both when things are going well and when improvements
are needed) to individuals in timely, meaningful manner
• Seeks to find out all sides of an issue before making a decision that affects
staff
• Engender positive, mature relationships with their staff members,
characterized primarily by mutual trust, respect, and the recognition that each
individual is unique
• Uses good analytical and problem-solving skills together with their “emotional
intelligence” (maturity)
• Has passion for the career that they have chosen and an infectious energy
level
• Knows that if the unit is not changing, evolving, or improving, then the unit is
falling behind
• Believes in hiring people who are stronger than they are, or have the potential
to be stronger than they are, so that the organization can grow talent.
• Promotes team efforts and team recognition
• Is innovative
• Comprehends the demands of the employee’s job and the skills required to
successfully complete assigned tasks
• Is willing to work as hard if not harder than their subordinates
• Aggressively provides a safe work environment
Safety First !!!
