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Troubleshooting
instructions
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Table of contents
1 About this document ........................................................................................... 2
2 Standard troubleshooting procedure .................................................................. 3
3 System status indications ................................................................................... 4
3.1 Alarm definitions ....................................................................................... 4
3.2 Alarm tracing ............................................................................................ 5
4 Troubleshooting rectifiers ................................................................................... 6
5 Troubleshooting batteries ................................................................................... 7
6 Contacting Delta customer service..................................................................... 8
Troubleshooting instructions Table of contents
1 About this document
This document provides information to assist in identifying and recovering from potential
problems with Delta Energy Systems.
System indicators, such as LEDs are described, as well as usage of key features
provided by the PSC 3 controller that help facilitate troubleshooting.
The information in this document is based on default settings. The customer settings
might differ from default settings.
2 Troubleshooting instructions About this document
2 Standard troubleshooting procedure
Troubleshooting is always initiated by an alarm. Alarms may be monitored remotely or
locally. Relay alarms trigger LEDs locally, but can be wired for remote monitoring as well.
If SNMP is in use, alarm traps can be delivered to remote monitoring systems, or viewed
from the PSC 3 web interface.
Use the following procedure to identify and solve problems in Delta Energy Systems:
Step 1 Check the PSC 3 web interface home page for active alarms.
Step 2 Check all LEDs in the system.
Step 3 If relay alarms are used, use UIM on site to check the alarm event.
Step 4 Handle the problem according to the event type or alarm-specific instructions.
Troubleshooting instructions Standard troubleshooting procedure 3
3 System status indications
PSC 3 provides system status indicators through both the UIM/UIL and web user
interfaces. These indicators are highly configurable and can be assigned to any event.
The assignments for the system status indicators are configured through the web
interface with the User Interface dialogue (go to Configuration → I/O → User Interface).
The LEDs on the front panel of the PSC 3 are used to give an initial indication of the
severity or type of alarm raised. The normal assignments of the LEDs are shown in
Table 1.
Event LED Symbol
S Urgent Alarm 1
S Non Urg Alarm 2
S Alarm suppr. 3
S Mainsfailure 4
Special mode 5
Table 1. System status indications
3.1 Alarm definitions
The following events are the default alarm classifications:
• Urgent Alarm (UA)
• Non-Urgent Alarm (NUA)
• Mainsfailure Alarm (MF)
UA and NUA alarms can be set for any event with any given name. For more information,
see section Configuring alarms in the Configuration instructions of controller PSC 3.
The web interface provides detailed descriptions of each event, including the event name,
the alarm type and definition. The UIM only provides the alarm classification.
4 Troubleshooting instructions System status indications
3.2 Alarm tracing
The Alarm Status dialogue of the web interface displays the alarm event types and the
status. To view the Alarm Cause Inspection dialogue, click “Inspect”.
The UIM/UIL interface displays active alarms in the menu “3.1 ALARM LIST”. To view the
cause of the alarm, select the event listed on the display. The UIM displays the state of
the event causing the alarm as True (active).
The event names are based on the general instructions for configuring the PSC 3. Default
system events have a fixed name and prefix “S”.
Event Alarm type Definition
S Mainsfailure MF Main input power failure.
S Ua low UA The system voltage is lower than the
threshold value of the Ua min: event.
S Ua high UA The system voltage is higher than the
threshold value of the Ua max: event.
S Urgent RFA UA Digital Rectifier: Adjustable, by default set if
2 or more rectifiers failed.
LoadFuse x UA Load Fuse alarm. The voltage measurement
is higher than the threshold value of the
LoadFuse x event.
BattFuse x UA Battery Fuse alarm. The voltage
measurement is higher than the threshold
value of the BattFuse x event.
S BattFail BT UA Event indicating that at least one battery test
was failed.
S Non Urg RFA NUA Digital Rectifier: Adjustable, default set if 1
rectifier failed.
Psys high NUA The total system power, calculated by the
PSC 3, is higher than the threshold value of
the Psys high event.
S Us low NUA The system voltage is lower than the
threshold value of the Us min: event.
S Us high NUA The system voltage is higher than the
threshold value of the Us max: event.
S HW Failure NUA Reason for HW Failure can be seen only in
menu “Log / Status / Default”
Table 2. Common conditions for the UA and NUA alarms
Troubleshooting instructions System status indications 5
4 Troubleshooting rectifiers
Use the following troubleshooting table if there is a rectifier alarm to find out whether a
rectifier is faulty, or the failure is outside the rectifier module.
LED “ok”: OFF and an alarm signal active:
Event Definition
Mains voltage is missing Check main switch and mains fuses in the system and
main distribution panel
Overvoltage protection (OVP) Reset OVP by pulling out the rectifier for approx. 2
is activated seconds
Overtemperature protection Check air flow at front, clean air filter
(OTP) is activated
Fan failure, air flow blocked Check air flow at front, clean air filter, check fan and
replace the rectifier module if necessary
COM-LED off or blinking Communication failed. Check bus cable to PSC 3.
Check correct IMBUS termination.
Rectifier is faulty Replace rectifier module
Table 3. Troubleshooting rectifiers
Note! Internal failures can only be repaired in Delta Energy Systems factory. A
faulty rectifier module must be replaced. For replacement instructions, see
System maintenance instructions.
6 Troubleshooting instructions Troubleshooting rectifiers
5 Troubleshooting batteries
Please follow the battery manufacturer’s instructions for troubleshooting batteries. If a
battery is changed or replaced, check the voltage and recalibrate the controller. System
temperature readings must also be checked and recalibrated.
Troubleshooting instructions Troubleshooting batteries 7
6 Contacting Delta customer service
If an alarm or specific problem cannot be resolved, please contact your nearest Delta
office or Delta representative for further assistance. Please have the system type and
serial number ready before contacting Delta.
8 Troubleshooting instructions Contacting Delta customer service
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