PENJELASAN:

Data diambil dari beberapa contoh Customer Complaints

Team Customer Excellence bertanggung jawab untuk pencatatan data, bekerja sama dengan departmen lain yang b

CATATAN
Buat jawaban untuk masing-masing pertanyaan di tab yang terpisah, supaya kami bisa melihat proses/formula yang
Anda dapat melakukan proses hide, filter, tambah kolom, maupun formula pada tab data bila dibutuhkan
Berikan jawaban singkat berdasarkan data yang ada
Usahakan untuk tidak menggunakan waktu lebih dari 3 jam untuk mengerjakan test ini

PERTANYAAN
1) Bagaimanakah kecenderungan/trend complaints yang diterima dari minggu ke minggu?
2) Outlet mana yang paling bermasalah berdasarkan jumlah complaints?
2a) Apakah masalah utama dari 3 outlet yang paling bermasalah?
2b) Apakah yang harus dijadikan fokus pada 3 outlet tersebut?
3) Berapakah waktu rata-rata untuk response time dan resolve time dari customer service team?
4) Customers yang manakah yang harus dianalisa lebih jauh?
5) Department mana yang memerlukan waktu paling lama untuk melakukan pengecekan data? (lihat kolom Q dan R
6) Apakah masalah-masalah/inconsistency yang anda temui dalam pendataan complaints ini?
n departmen lain yang bertanggung jawab untuk pengecekan

hat proses/formula yang anda buat

a dibutuhkan

ta? (lihat kolom Q dan R)

 Complaint Timestamp Response timestamp Resolve timestamp
Ticket Status
(Date) (Date & Time) (Date & Time)
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
26/10/2020 [Link] EXPIRED 26/10/2020 [Link] 26/10/2020 [Link]
27/10/2020 [Link] EXPIRED 27/10/2020 [Link] 27/10/2020 [Link]
27/10/2020 [Link] EXPIRED 27/10/2020 [Link] 27/10/2020 [Link]
27/10/2020 [Link] EXPIRED 27/10/2020 [Link]
28/10/2020 [Link] EXPIRED 28/10/2020 [Link] 28/10/2020 [Link]
28/10/2020 [Link] EXPIRED 28/10/2020 [Link]
29/10/2020 [Link] EXPIRED 29/10/2020 [Link] 29/10/2020 [Link]
31/10/2020 [Link] EXPIRED 31/10/2020 [Link]
31/10/2020 [Link] EXPIRED 31/10/2020 [Link] 31/10/2020 [Link]

31/10/2020 [Link] EXPIRED 31/10/2020 [Link] 31/10/2020 [Link]

02/11/2020 [Link] EXPIRED 02/11/2020 [Link]
02/11/2020 [Link] EXPIRED 02/11/2020 [Link] 02/11/2020 [Link]
02/11/2020 [Link] EXPIRED 02/11/2020 [Link]
02/11/2020 [Link] EXPIRED 02/11/2020 [Link] 02/11/2020 [Link]
02/11/2020 [Link] EXPIRED 03/11/2020 [Link]
02/11/2020 [Link] EXPIRED 03/11/2020 [Link]
03/11/2020 [Link] EXPIRED 03/11/2020 [Link]
03/11/2020 [Link] EXPIRED 03/11/2020 [Link] 03/11/2020 [Link]
04/11/2020 [Link] EXPIRED 04/11/2020 [Link]
04/11/2020 [Link] EXPIRED 04/11/2020 [Link]
04/11/2020 [Link] EXPIRED 04/11/2020 [Link] 04/11/2020 [Link]
04/11/2020 [Link] EXPIRED 04/11/2020 [Link] 05/11/2020 [Link]
04/11/2020 [Link] EXPIRED 04/11/2020 [Link] 04/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link] 05/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link] 05/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link] 05/11/2020 [Link]
05/11/2020 [Link] EXPIRED 05/11/2020 [Link] 06/11/2020 [Link]
06/11/2020 [Link] EXPIRED 06/11/2020 [Link] 06/11/2020 [Link]
06/11/2020 [Link] EXPIRED 06/11/2020 [Link] 06/11/2020 [Link]
06/11/2020 [Link] EXPIRED 06/11/2020 [Link]
07/11/2020 [Link] EXPIRED 07/11/2020 [Link]
07/11/2020 [Link] EXPIRED 07/11/2020 [Link]
07/11/2020 [Link] EXPIRED 07/11/2020 [Link]
07/11/2020 [Link] EXPIRED 07/11/2020 [Link] 07/11/2020 [Link]
08/11/2020 [Link] EXPIRED 08/11/2020 [Link]
08/11/2020 [Link] EXPIRED 08/11/2020 [Link]
09/11/2020 [Link] EXPIRED 09/11/2020 [Link] 09/11/2020 [Link]
09/11/2020 [Link] EXPIRED 09/11/2020 [Link] 09/11/2020 [Link]
09/11/2020 [Link] EXPIRED 09/11/2020 [Link] 09/11/2020 [Link]
EXPIRED
10/11/2020 [Link] EXPIRED 10/11/2020 [Link] 10/11/2020 [Link]
10/11/2020 [Link] EXPIRED 10/11/2020 [Link]
10/11/2020 [Link] EXPIRED 10/11/2020 [Link]
10/11/2020 [Link] EXPIRED 10/11/2020 [Link] 10/11/2020 [Link]
10/11/2020 [Link] EXPIRED 10/11/2020 [Link] 10/11/2020 [Link]
10/11/2020 [Link] EXPIRED 10/11/2020 [Link] 10/11/2020 [Link]
10/11/2020 [Link] EXPIRED 10/11/2020 [Link]
11/11/2020 [Link] EXPIRED 11/11/2020 [Link] 20/11/2020 [Link]
11/11/2020 [Link] EXPIRED 11/11/2020 [Link] 11/11/2020 [Link]
11/11/2020 [Link] EXPIRED 11/11/2020 [Link] 11/11/2020 [Link]
12/11/2020 [Link] EXPIRED 12/11/2020 [Link] 12/11/2020 [Link]
13/11/2020 [Link] EXPIRED 13/11/2020 [Link]
13/11/2020 [Link] EXPIRED 13/11/2020 [Link] 13/11/2020 [Link]
13/11/2020 [Link] SOLVED 13/11/2020 [Link] 26/11/2020 [Link]
13/11/2020 [Link] EXPIRED 13/11/2020 [Link] 14/11/2020 [Link]
14/11/2020 [Link] EXPIRED 14/11/2020 [Link]
14/11/2020 [Link] EXPIRED 14/11/2020 [Link] 14/11/2020 [Link]
14/11/2020 [Link] EXPIRED 14/11/2020 [Link] 14/11/2020 [Link]
15/11/2020 [Link] EXPIRED 15/11/2020 [Link]
15/11/2020 [Link] EXPIRED 15/11/2020 [Link]
15/11/2020 [Link] EXPIRED 15/11/2020 [Link] 15/11/2020 [Link]
15/11/2020 [Link] EXPIRED 15/11/2020 [Link] 15/11/2020 [Link]
16/11/2020 [Link] SOLVED 16/11/2020 [Link]
16/11/2020 [Link] SOLVED 16/11/2020 [Link] 16/11/2020 [Link]
16/11/2020 [Link] SOLVED 16/11/2020 [Link] 16/11/2020 [Link]
16/11/2020 [Link] SOLVED 16/11/2020 [Link] 17/11/2020 [Link]
16/11/2020 [Link] SOLVED 16/11/2020 [Link] 16/11/2020 [Link]
16/11/2020 [Link] SOLVED 16/11/2020 [Link] 16/11/2020 [Link]
17/11/2020 [Link] SOLVED 17/11/2020 [Link]
17/11/2020 [Link] SOLVED 17/11/2020 [Link] 17/11/2020 [Link]
17/11/2020 [Link] SOLVED 17/11/2020 [Link]
17/11/2020 [Link] SOLVED 17/11/2020 [Link] 17/11/2020 [Link]
17/11/2020 [Link] SOLVED 17/11/2020 [Link] 19/11/2020 [Link]
17/11/2020 [Link] SOLVED 17/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link] 18/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link] 18/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link] 19/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link] 18/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link] 19/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link] 18/11/2020 [Link]
18/11/2020 [Link] SOLVED 18/11/2020 [Link]
19/11/2020 [Link] SOLVED 19/11/2020 [Link] 19/11/2020 [Link]
19/11/2020 [Link] SOLVED 19/11/2020 [Link] 19/11/2020 [Link]
20/11/2020 [Link] EXPIRED 20/11/2020 [Link]
19/11/2020 [Link] SOLVED 20/11/2020 [Link] 20/11/2020 [Link]
20/11/2020 [Link] SOLVED 20/11/2020 [Link] 20/11/2020 [Link]
20/11/2020 [Link] SOLVED 20/11/2020 [Link] 20/11/2020 [Link]
18/11/2020 [Link] EXPIRED 18/11/2020 [Link]
20/11/2020 [Link] EXPIRED 20/11/2020 [Link]
20/11/2020 [Link] SOLVED 20/11/2020 [Link] 21/11/2020 [Link]
21/11/2020 [Link] EXPIRED 21/11/2020 [Link]
21/11/2020 [Link] SOLVED 21/11/2020 [Link] 21/11/2020 [Link]
22/11/2020 [Link] SOLVED 22/11/2020 [Link] 22/11/2020 [Link]
22/11/2020 [Link] SOLVED 22/11/2020 [Link] 22/11/2020 [Link]
22/11/2020 [Link] SOLVED 22/11/2020 [Link] 22/11/2020 [Link]
23/11/2020 [Link] EXPIRED 23/11/2020 [Link]
23/11/2020 [Link] SOLVED 23/11/2020 [Link] 24/11/2020 [Link]
23/11/2020 [Link] SOLVED 23/11/2020 [Link] 25/11/2020 [Link]
23/11/2020 [Link] SOLVED 23/11/2020 [Link] 23/11/2020 [Link]
23/11/2020 [Link] SOLVED 23/11/2020 [Link] 24/11/2020 [Link]
23/11/2020 [Link] SOLVED 23/11/2020 [Link] 24/11/2020 [Link]
23/11/2020 [Link] EXPIRED 23/11/2020 [Link]
23/11/2020 [Link] EXPIRED 23/11/2020 [Link]
24/11/2020 [Link] SOLVED 24/11/2020 [Link] 24/11/2020 [Link]
24/11/2020 [Link] SOLVED 24/11/2020 [Link] 24/11/2020 [Link]
24/11/2020 [Link] EXPIRED 24/11/2020 [Link]
24/11/2020 [Link] SOLVED 24/11/2020 [Link] 25/11/2020 [Link]
24/11/2020 [Link] SOLVED 24/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 25/11/2020 [Link]
25/11/2020 [Link] SOLVED 25/11/2020 [Link] 26/11/2020 [Link]
26/11/2020 [Link] SOLVED 26/11/2020 [Link] 26/11/2020 [Link]
26/11/2020 [Link] EXPIRED 26/11/2020 [Link]
26/11/2020 [Link] EXPIRED 26/11/2020 [Link]
26/11/2020 [Link] SOLVED 26/11/2020 [Link] 26/11/2020 [Link]
26/11/2020 [Link] SOLVED 26/11/2020 [Link] 27/11/2020 [Link]
27/11/2020 [Link] SOLVED 27/11/2020 [Link] 02/12/2020 [Link]
27/11/2020 [Link] SOLVED 27/11/2020 [Link] 01/12/2020 [Link]
27/11/2020 [Link] SOLVED 27/11/2020 [Link] 27/11/2020 [Link]
27/11/2020 [Link] SOLVED 27/11/2020 [Link] 27/11/2020 [Link]
28/11/2020 [Link] EXPIRED 28/11/2020 [Link]
28/11/2020 [Link] SOLVED 28/11/2020 [Link] 28/11/2020 [Link]
28/11/2020 [Link] SOLVED 28/11/2020 [Link] 28/11/2020 [Link]
28/11/2020 [Link] SOLVED 28/11/2020 [Link] 30/11/2020 [Link]
29/11/2020 [Link] SOLVED 29/11/2020 [Link] 29/11/2020 [Link]
29/11/2020 [Link] SOLVED 29/11/2020 [Link] 29/11/2020 [Link]

29/11/2020 [Link] EXPIRED 29/11/2020 [Link]

29/11/2020 [Link] SOLVED 29/11/2020 [Link] 30/11/2020 [Link]
30/11/2020 [Link] SOLVED 30/11/2020 [Link] 30/11/2020 [Link]
30/11/2020 [Link] EXPIRED 30/11/2020 [Link]
30/11/2020 [Link] EXPIRED 30/11/2020 [Link]
30/11/2020 [Link] SOLVED 30/11/2020 [Link] 02/12/2020 [Link]
30/11/2020 [Link] SOLVED 30/11/2020 [Link] 30/11/2020 [Link]
30/11/2020 [Link] SOLVED 30/11/2020 [Link] 02/12/2020 [Link]
01/12/2020 [Link] EXPIRED 01/12/2020 [Link]
01/12/2020 [Link] SOLVED 01/12/2020 [Link] 02/12/2020 [Link]
01/12/2020 [Link] SOLVED 01/12/2020 [Link] 07/12/2020 [Link]
01/12/2020 [Link] SOLVED 01/12/2020 [Link] 02/12/2020 [Link]
01/12/2020 [Link] EXPIRED 01/12/2020 [Link]
01/12/2020 [Link] SOLVED 01/12/2020 [Link] 02/12/2020 [Link]
01/12/2020 [Link] SOLVED 01/12/2020 [Link] 02/12/2020 [Link]
02/12/2020 [Link] SOLVED 02/12/2020 [Link] 04/12/2020 [Link]
02/12/2020 [Link] SOLVED 02/12/2020 [Link] 02/12/2020 [Link]
02/12/2020 [Link] SOLVED 02/12/2020 [Link] 02/12/2020 [Link]
02/12/2020 [Link] SOLVED 02/12/2020 [Link] 03/12/2020 [Link]
02/12/2020 [Link] EXPIRED 02/12/2020 [Link]
03/12/2020 [Link] EXPIRED 03/12/2020 [Link]
03/12/2020 [Link] EXPIRED 03/12/2020 [Link]
03/12/2020 [Link] SOLVED 03/12/2020 [Link] 03/12/2020 [Link]
03/12/2020 [Link] EXPIRED 03/12/2020 [Link]
04/12/2020 [Link] EXPIRED 04/12/2020 [Link]
04/12/2020 [Link] EXPIRED 04/12/2020 [Link] 04/12/2020 [Link]
04/12/2020 [Link] SOLVED 04/12/2020 [Link] 04/12/2020 [Link]
05/12/2020 [Link] SOLVED 05/12/2020 [Link] 05/12/2020 [Link]
05/12/2020 [Link] SOLVED 05/12/2020 [Link] 05/12/2020 [Link]
05/12/2020 [Link] SOLVED 05/12/2020 [Link] 06/12/2020 [Link]
06/12/2020 [Link] SOLVED 06/12/2020 [Link] 07/12/2020 [Link]
06/12/2020 [Link] EXPIRED 06/12/2020 [Link]
07/12/2020 [Link] SOLVED 07/12/2020 [Link] 08/12/2020 [Link]
07/12/2020 [Link] EXPIRED 07/12/2020 [Link]
07/12/2020 [Link] SOLVED 07/12/2020 [Link] 07/12/2020 [Link]
07/12/2020 [Link] EXPIRED 07/12/2020 [Link]
07/12/2020 [Link] EXPIRED 07/12/2020 [Link]
07/12/2020 [Link] SOLVED 07/12/2020 [Link] 11/12/2020 [Link]
07/12/2020 [Link] EXPIRED 07/12/2020 [Link]
07/12/2020 [Link] EXPIRED 07/12/2020 [Link]
08/12/2020 [Link] SOLVED 08/12/2020 [Link] 08/12/2020 [Link]
08/12/2020 [Link] SOLVED 08/12/2020 [Link] 09/12/2020 [Link]
08/12/2020 [Link] SOLVED 08/12/2020 [Link] 08/12/2020 [Link]
09/12/2020 [Link] SOLVED 09/12/2020 [Link] 10/12/2020 [Link]
09/12/2020 [Link] EXPIRED 09/12/2020 [Link]
09/12/2020 [Link] SOLVED 09/12/2020 [Link] 10/12/2020 [Link]
09/12/2020 [Link] EXPIRED 09/12/2020 [Link]
09/12/2020 [Link] EXPIRED 09/12/2020 [Link]
10/12/2020 [Link] SOLVED 10/12/2020 [Link] 14/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 11/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 11/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 11/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 11/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 11/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 11/12/2020 [Link]
11/12/2020 [Link] SOLVED 11/12/2020 [Link] 15/12/2020 [Link]
12/12/2020 [Link] SOLVED 12/12/2020 [Link] 14/12/2020 [Link]
12/12/2020 [Link] EXPIRED 12/12/2020 [Link]
12/12/2020 [Link] SOLVED 12/12/2020 [Link] 13/12/2020 [Link]
12/12/2020 [Link] SOLVED 12/12/2020 [Link] 12/12/2020 [Link]
12/12/2020 [Link] SOLVED 12/12/2020 [Link] 12/12/2020 [Link]
13/12/2020 [Link] SOLVED 13/12/2020 [Link] 13/12/2020 [Link]
13/12/2020 [Link] SOLVED 13/12/2020 [Link] 13/12/2020 [Link]
13/12/2020 [Link] EXPIRED 13/12/2020 [Link]
13/12/2020 [Link] EXPIRED 13/12/2020 [Link]
13/12/2020 [Link] SOLVED 13/12/2020 [Link] 13/12/2020 [Link]
14/12/2020 [Link] SOLVED 14/12/2020 [Link] 14/12/2020 [Link]
14/12/2020 [Link] EXPIRED 14/12/2020 [Link]
14/12/2020 [Link] SOLVED 14/12/2020 [Link] 17/12/2020 [Link]
14/12/2020 [Link] EXPIRED 14/12/2020 [Link]
14/12/2020 [Link] SOLVED 14/12/2020 [Link] 15/12/2020 [Link]
14/12/2020 [Link] SOLVED 14/12/2020 [Link] 17/12/2020 [Link]
14/12/2020 [Link] SOLVED 14/12/2020 [Link] 14/12/2020 [Link]
15/12/2020 [Link] EXPIRED 15/12/2020 [Link]
15/12/2020 [Link] SOLVED 15/12/2020 [Link] 16/12/2020 [Link]
15/12/2020 [Link] SOLVED 15/12/2020 [Link] 15/12/2020 [Link]
15/12/2020 [Link] SOLVED 15/12/2020 [Link] 15/12/2020 [Link]
15/12/2020 [Link] EXPIRED 15/12/2020 [Link]
15/12/2020 [Link] SOLVED 15/12/2020 [Link] 16/12/2020 [Link]
15/12/2020 [Link] SOLVED 15/12/2020 [Link] 15/12/2020 [Link]
16/12/2020 [Link] SOLVED 16/12/2020 [Link] 16/12/2020 [Link]

16/12/2020 [Link] EXPIRED 16/12/2020 [Link]

16/12/2020 [Link] SOLVED 16/12/2020 [Link] 17/12/2020 [Link]
16/12/2020 [Link] EXPIRED 16/12/2020 [Link]
16/12/2020 [Link] SOLVED 16/12/2020 [Link] 17/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 17/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 19/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 17/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 17/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 17/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 18/12/2020 [Link]
17/12/2020 [Link] SOLVED 17/12/2020 [Link] 17/12/2020 [Link]
18/12/2020 [Link] EXPIRED 18/12/2020 [Link]
18/12/2020 [Link] SOLVED 18/12/2020 [Link] 21/12/2020 [Link]
18/12/2020 [Link] SOLVED 18/12/2020 [Link] 19/12/2020 [Link]
20/12/2020 [Link] SOLVED 20/12/2020 [Link] 29/12/2020 [Link]
20/12/2020 [Link] SOLVED 20/12/2020 [Link] 21/12/2020 [Link]
20/12/2020 [Link] SOLVED 20/12/2020 [Link] 24/12/2020 [Link]
20/12/2020 [Link] EXPIRED 20/12/2020 [Link]
21/12/2020 [Link] SOLVED 21/12/2020 [Link] 27/12/2020 [Link]
22/12/2020 [Link] SOLVED 22/12/2020 [Link] 22/12/2020 [Link]
22/12/2020 [Link] EXPIRED 22/12/2020 [Link]
22/12/2020 [Link] EXPIRED 22/12/2020 [Link]
22/12/2020 [Link] SOLVED 22/12/2020 [Link] 25/12/2020 [Link]

22/12/2020 [Link] EXPIRED 22/12/2020 [Link]

23/12/2020 [Link] SOLVED 23/12/2020 [Link] 24/12/2020 [Link]
23/12/2020 [Link] EXPIRED 23/12/2020 [Link]
23/12/2020 [Link] SOLVED 23/12/2020 [Link] 24/12/2020 [Link]
23/12/2020 [Link] SOLVED 23/12/2020 [Link] 24/12/2020 [Link]
24/12/2020 [Link] SOLVED 24/12/2020 [Link] 25/12/2020 [Link]
24/12/2020 [Link] SOLVED 24/12/2020 [Link] 24/12/2020 [Link]
25/12/2020 [Link] SOLVED 25/12/2020 [Link] 25/12/2020 [Link]
25/12/2020 [Link] SOLVED 25/12/2020 [Link] 25/12/2020 [Link]
25/12/2020 [Link] EXPIRED 25/12/2020 [Link]
26/12/2020 [Link] SOLVED 26/12/2020 [Link] 26/12/2020 [Link]
26/12/2020 [Link] SOLVED 26/12/2020 [Link] 26/12/2020 [Link]
26/12/2020 [Link] EXPIRED 26/12/2020 [Link]
26/12/2020 [Link] SOLVED 26/12/2020 [Link] 29/12/2020 [Link]
27/12/2020 [Link] SOLVED 27/12/2020 [Link] 27/12/2020 [Link]
27/12/2020 [Link] SOLVED 27/12/2020 [Link] 29/12/2020 [Link]
27/12/2020 [Link] SOLVED 27/12/2020 [Link] 28/12/2020 [Link]
27/12/2020 [Link] SOLVED 27/12/2020 [Link] 29/12/2020 [Link]
27/12/2020 [Link] SOLVED 27/12/2020 [Link] 28/12/2020 [Link]
28/12/2020 [Link] SOLVED 28/12/2020 [Link] 28/12/2020 [Link]
28/12/2020 [Link] SOLVED 28/12/2020 [Link] 01/01/2021 [Link]
28/12/2020 [Link] EXPIRED 28/12/2020 [Link]
28/12/2020 [Link] EXPIRED 28/12/2020 [Link]
28/12/2020 [Link] SOLVED 28/12/2020 [Link] 28/12/2020 [Link]
28/12/2020 [Link] SOLVED 28/12/2020 [Link] 28/12/2020 [Link]
28/12/2020 [Link] SOLVED 28/12/2020 [Link] 28/12/2020 [Link]
28/12/2020 [Link] EXPIRED 28/12/2020 [Link]
29/12/2020 [Link] EXPIRED 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
29/12/2020 [Link] EXPIRED 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
29/12/2020 [Link] SOLVED 29/12/2020 [Link] 29/12/2020 [Link]
30/12/2020 [Link] EXPIRED 30/12/2020 [Link]
30/12/2020 [Link] SOLVED 30/12/2020 [Link] 30/12/2020 [Link]
30/12/2020 [Link] EXPIRED 30/12/2020 [Link]
30/12/2020 [Link] SOLVED 30/12/2020 [Link] 30/12/2020 [Link]
30/12/2020 [Link] SOLVED 30/12/2020 [Link] 30/12/2020 [Link]
31/12/2020 [Link] EXPIRED 31/12/2020 [Link]
31/12/2020 [Link] SOLVED 31/12/2020 [Link] 31/12/2020 [Link]
31/12/2020 [Link] EXPIRED 31/12/2020 [Link]
31/12/2020 [Link] EXPIRED 31/12/2020 [Link]
31/12/2020 [Link] EXPIRED 31/12/2020 [Link]
31/12/2020 [Link] SOLVED 31/12/2020 [Link] 31/12/2020 [Link]
31/12/2020 [Link] SOLVED 31/12/2020 [Link] 31/12/2020 [Link]
31/12/2020 [Link] SOLVED 31/12/2020 [Link] 31/12/2020 [Link]
01/01/2021 [Link] SOLVED 01/01/2021 [Link] 01/01/2021 [Link]
01/01/2021 [Link] SOLVED 01/01/2021 [Link] 03/01/2021 [Link]
02/01/2021 [Link] SOLVED 02/01/2021 [Link] 02/01/2021 [Link]
02/01/2021 [Link] SOLVED 02/01/2021 [Link] 02/01/2021 [Link]

02/01/2021 [Link] SOLVED 02/01/2021 [Link] 02/01/2021 [Link]

02/01/2021 [Link] SOLVED 02/01/2021 [Link] 03/01/2021 [Link]

03/01/2021 [Link] SOLVED 03/01/2021 [Link] 03/01/2021 [Link]
03/01/2021 [Link] SOLVED 03/01/2021 [Link] 03/01/2021 [Link]
03/01/2021 [Link] SOLVED 03/01/2021 [Link] 03/01/2021 [Link]
03/01/2021 [Link] SOLVED 03/01/2021 [Link] 04/01/2021 [Link]
03/01/2021 [Link] SOLVED 03/01/2021 [Link] 16/01/2021 [Link]
03/01/2021 [Link] SOLVED 03/01/2021 [Link] 04/01/2021 [Link]
04/01/2021 [Link] EXPIRED 04/01/2021 [Link]
04/01/2021 [Link] SOLVED 04/01/2021 [Link] 04/01/2021 [Link]
04/01/2021 [Link] SOLVED 04/01/2021 [Link] 05/01/2021 [Link]
05/01/2021 [Link] SOLVED 05/01/2021 [Link] 05/01/2021 [Link]
05/01/2021 [Link] EXPIRED 05/01/2021 [Link]
05/01/2021 [Link] SOLVED 05/01/2021 [Link] 05/01/2021 [Link]
05/01/2021 [Link] VALIDATING 05/01/2021 [Link] 05/01/2021 [Link]
05/01/2021 [Link] EXPIRED 05/01/2021 [Link]
06/01/2021 [Link] SOLVED 06/01/2021 [Link] 06/01/2021 [Link]
06/01/2021 [Link] SOLVED 06/01/2021 [Link] 06/01/2021 [Link]
06/01/2021 [Link] SOLVED 06/01/2021 [Link] 06/01/2021 [Link]
06/01/2021 [Link] SOLVED 06/01/2021 [Link] 06/01/2021 [Link]
06/01/2021 [Link] EXPIRED 06/01/2021 [Link]
06/01/2021 [Link] SOLVED 06/01/2021 [Link] 06/01/2021 [Link]
07/01/2021 [Link] SOLVED 07/01/2021 [Link] 07/01/2021 [Link]
07/01/2021 [Link] EXPIRED 07/01/2021 [Link]
07/01/2021 [Link] SOLVED 07/01/2021 [Link] 07/01/2021 [Link]
07/01/2021 [Link] SOLVED 07/01/2021 [Link] 07/01/2021 [Link]
07/01/2021 [Link] EXPIRED 07/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 08/01/2021 [Link]
07/01/2021 [Link] EXPIRED 07/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 08/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 08/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 08/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 09/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 08/01/2021 [Link]
08/01/2021 [Link] SOLVED 08/01/2021 [Link] 08/01/2021 [Link]
09/01/2021 [Link] EXPIRED 09/01/2021 [Link]
09/01/2021 [Link] SOLVED 09/01/2021 [Link] 09/01/2021 [Link]
09/01/2021 [Link] SOLVED 09/01/2021 [Link] 09/01/2021 [Link]
09/01/2021 [Link] EXPIRED 09/01/2021 [Link]
09/01/2021 [Link] SOLVED 09/01/2021 [Link] 09/01/2021 [Link]
09/01/2021 [Link] EXPIRED 09/01/2021 [Link]
09/01/2021 [Link] SOLVED 09/01/2021 [Link] 09/01/2021 [Link]
10/01/2021 [Link] SOLVED 10/01/2021 [Link] 10/01/2021 [Link]
10/01/2021 [Link] SOLVED 10/01/2021 [Link] 10/01/2021 [Link]
10/01/2021 [Link] SOLVED 10/01/2021 [Link] 10/01/2021 [Link]
10/01/2021 [Link] SOLVED 10/01/2021 [Link] 10/01/2021 [Link]
10/01/2021 [Link] SOLVED 10/01/2021 [Link] 11/01/2021 [Link]
10/01/2021 [Link] SOLVED 10/01/2021 [Link] 11/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 12/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 11/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 11/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 11/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 12/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 12/01/2021 [Link]
11/01/2021 [Link] SOLVED 11/01/2021 [Link] 12/01/2021 [Link]
12/01/2021 [Link] EXPIRED 12/01/2021 [Link]
12/01/2021 [Link] SOLVED 12/01/2021 [Link] 12/01/2021 [Link]
12/01/2021 [Link] SOLVED 12/01/2021 [Link] 12/01/2021 [Link]
12/01/2021 [Link] EXPIRED 12/01/2021 [Link]
12/01/2021 [Link] SOLVED 12/01/2021 [Link] 12/01/2021 [Link]
12/01/2021 [Link] EXPIRED 12/01/2021 [Link]
13/01/2021 [Link] SOLVED 13/01/2021 [Link] 13/01/2021 [Link]
13/01/2021 [Link] SOLVED 13/01/2021 [Link] 13/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 14/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 14/01/2021 [Link]
14/01/2021 [Link] EXPIRED 14/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 14/01/2021 [Link]
14/01/2021 [Link] EXPIRED 14/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 15/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 15/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 14/01/2021 [Link]
14/01/2021 [Link] SOLVED 14/01/2021 [Link] 14/01/2021 [Link]
15/01/2021 [Link] SOLVED 15/01/2021 [Link] 15/01/2021 [Link]
15/01/2021 [Link] SOLVED 15/01/2021 [Link] 15/01/2021 [Link]
16/01/2021 [Link] SOLVED 16/01/2021 [Link] 16/01/2021 [Link]
16/01/2021 [Link] SOLVED 16/01/2021 [Link] 16/01/2021 [Link]
17/01/2021 [Link] SOLVED 17/01/2021 [Link] 17/01/2021 [Link]
17/01/2021 [Link] SOLVED 17/01/2021 [Link] 17/01/2021 [Link]
17/01/2021 [Link] SOLVED 17/01/2021 [Link] 17/01/2021 [Link]
17/01/2021 [Link] SOLVED 17/01/2021 [Link] 17/01/2021 [Link]
17/01/2021 [Link] EXPIRED 17/01/2021 [Link]
18/01/2021 [Link] SOLVED 18/01/2021 [Link] 18/01/2021 [Link]
18/01/2021 [Link] EXPIRED 18/01/2021 [Link]
18/01/2021 [Link] SOLVED 18/01/2021 [Link] 18/01/2021 [Link]
18/01/2021 [Link] SOLVED 18/01/2021 [Link] 18/01/2021 [Link]
18/01/2021 [Link] SOLVED 18/01/2021 [Link] 18/01/2021 [Link]
19/01/2021 [Link] SOLVED 19/01/2021 [Link] 20/01/2021 [Link]
19/01/2021 [Link] SOLVED 19/01/2021 [Link] 19/01/2021 [Link]
19/01/2021 [Link] SOLVED 19/01/2021 [Link] 19/01/2021 [Link]
19/01/2021 [Link] SOLVED 19/01/2021 [Link] 19/01/2021 [Link]
EXPIRED
19/01/2021 [Link] 19/01/2021 [Link]
20/01/2021 [Link] SOLVED 20/01/2021 [Link] 20/01/2021 [Link]
20/01/2021 [Link] SOLVED 20/01/2021 [Link] 20/01/2021 [Link]
20/01/2021 [Link] EXPIRED 20/01/2021 [Link]
21/01/2021 [Link] EXPIRED 21/01/2021 [Link]
21/01/2021 [Link] SOLVED 21/01/2021 [Link] 21/01/2021 [Link]
21/01/2021 [Link] SOLVED 21/01/2021 [Link] 21/01/2021 [Link]
21/01/2021 [Link] SOLVED 21/01/2021 [Link] 22/01/2021 [Link]
21/01/2021 [Link] SOLVED 21/01/2021 [Link] 22/01/2021 [Link]
22/01/2021 [Link] SOLVED 22/01/2021 [Link] 22/01/2021 [Link]
22/01/2021 [Link] SOLVED 22/01/2021 [Link] 22/01/2021 [Link]
23/01/2021 [Link] SOLVED 23/01/2021 [Link] 23/01/2021 [Link]
23/01/2021 [Link] SOLVED 23/01/2021 [Link] 23/01/2021 [Link]
23/01/2021 [Link] SOLVED 23/01/2021 [Link] 23/01/2021 [Link]
23/01/2021 [Link] VALIDATING 23/01/2021 [Link] 23/01/2021 [Link]
23/01/2021 [Link] SOLVED 23/01/2021 [Link] 23/01/2021 [Link]
23/01/2021 [Link] EXPIRED 23/01/2021 [Link]
23/01/2021 [Link] SOLVED 23/01/2021 [Link] 23/01/2021 [Link]
24/01/2021 [Link] EXPIRED 24/01/2021 [Link]

24/01/2021 [Link] SOLVED 24/01/2021 [Link] 24/01/2021 [Link]

25/01/2021 [Link] SOLVED 25/01/2021 [Link] 25/01/2021 [Link]
25/01/2021 [Link] SOLVED 25/01/2021 [Link] 25/01/2021 [Link]
25/01/2021 [Link] SOLVED 25/01/2021 [Link] 25/01/2021 [Link]
25/01/2021 [Link] EXPIRED 25/01/2021 [Link]
25/01/2021 [Link] SOLVED 25/01/2021 [Link] 25/01/2021 [Link]
25/01/2021 [Link] EXPIRED 25/01/2021 [Link]
25/01/2021 [Link] EXPIRED 25/01/2021 [Link]
25/01/2021 [Link] SOLVED 25/01/2021 [Link] 25/01/2021 [Link]

26/01/2021 [Link] SOLVED 26/01/2021 [Link] 26/01/2021 [Link]

26/01/2021 [Link] SOLVED 26/01/2021 [Link] 26/01/2021 [Link]
26/01/2021 [Link] HANDLING 26/01/2021 [Link]
26/01/2021 [Link] SOLVED 26/01/2021 [Link] 26/01/2021 [Link]
26/01/2021 [Link] SOLVED 26/01/2021 [Link] 26/01/2021 [Link]
27/01/2021 [Link] SOLVED 27/01/2021 [Link] 27/01/2021 [Link]
27/01/2021 [Link] SOLVED 27/01/2021 [Link] 27/01/2021 [Link]
27/01/2021 [Link] SOLVED 27/01/2021 [Link] 29/01/2021 [Link]
28/01/2021 [Link] SOLVED 28/01/2021 [Link] 28/01/2021 [Link]
28/01/2021 [Link] HANDLING 28/01/2021 [Link]
28/01/2021 [Link] SOLVED 28/01/2021 [Link] 29/01/2021 [Link]
28/01/2021 [Link] SOLVED 28/01/2021 [Link] 29/01/2021 [Link]
29/01/2021 [Link] HANDLING 29/01/2021 [Link]

29/01/2021 [Link] VALIDATING 29/01/2021 [Link] 29/01/2021 [Link]

29/01/2021 [Link] HANDLING 29/01/2021 [Link]

29/01/2021 [Link] SOLVED 29/01/2021 [Link] 29/01/2021 [Link]
29/01/2021 [Link] SOLVED 29/01/2021 [Link] 29/01/2021 [Link]
29/01/2021 [Link] VALIDATING 29/01/2021 [Link] 29/01/2021 [Link]
30/01/2021 [Link] HANDLING 30/01/2021 [Link]
30/01/2021 [Link] HANDLING 30/01/2021 [Link]
30/01/2021 [Link] SOLVED 30/01/2021 [Link] 30/01/2021 [Link]
30/01/2021 [Link] SOLVED 30/01/2021 [Link] 30/01/2021 [Link]
30/01/2021 [Link] SOLVED 31/01/2021 [Link] 31/01/2021 [Link]
31/01/2021 [Link] SOLVED 31/01/2021 [Link] 31/01/2021 [Link]
01/02/2021 [Link] HANDLING 01/02/2021 [Link]
03/02/2021 [Link] SOLVED 03/02/2021 [Link] 03/02/2021 [Link]
03/02/2021 [Link] VALIDATING 03/02/2021 [Link]
03/02/2021 [Link] VALIDATING 03/02/2021 [Link] 03/02/2021 [Link]
03/02/2021 [Link] SOLVED 03/02/2021 [Link] 03/02/2021 [Link]
 Customer Status Source of Complaint Customer name PhoneNo
Replacement sent Feedback Imanuele Pretty Philia 628151115
Replacement sent Feedback Abel Aurey 628128618
Replacement sent Feedback Abraham 628572351
Missing proof Feedback Adhryan 628123617
No response Whatsapp adi 628525185
No response Whatsapp Adit 628124215
No response Whatsapp 628881020
No response Feedback Aditya 628788533
Misunderstanding clarified Whatsapp Aditya Citratama 628983178
Replacement sent Whatsapp Adjie 628211705
Misunderstanding Clarified Social Media AE Carinta Putri 628577554
Replacement sent Whatsapp Afif Ramdana 628969717
No response Whatsapp Afifah 628521921
Replacement sent Social Media Agung 628128341
No response Whatsapp Akbar 628111491
Replacement sent Whatsapp Al 628128960
No response App Al Mac 628180622
Replacement sent App Aldyan Natanael 628963396

Misunderstanding Clarified App Alin (Stephanlin ) 628128869

No response App Allen 628190675
Misunderstanding Clarified App Alvian 628180826
No response App Alvin 628572018
Replacement sent Whatsapp Amanda 628212681
No response Whatsapp Amanda Alfir 628153484
No response Whatsapp Amel 628176735
No response Social Media Andika
Replacement sent Whatsapp Adjie 628211705
No response App Andra Aditya 628133339
Forgiven Social Media Andre 628161924
Forgiven Social Media Angela
Replacement sent Whatsapp Angeline 628229858
Misunderstanding Clarified App Angie 628962327
No response Whatsapp Anita 628128974
No response Whatsapp Anne yulia 628777131
Replacement sent Whatsapp Annisa 628965353
Replacement sent Whatsapp Antonius Wiryawan 628966667
No response Social Media Arie Septian 628129906
Forgiven Social Media Arif 628129906
Replacement sent Whatsapp Arin 628122344
Replacement sent Whatsapp Ario 628777014
Replacement sent Whatsapp Arlene 628811607
No response App Aru 62818941
No response App Arya 628963099
No response App Asep Noval Fauzan 628569370
No response App Astera 628128301
Replacement sent Social Media Amanda 628212681
No response App Attani Yakub 628788830
No response App Avi 628999748
Replacement sent Whatsapp Ayomi 628588183
Forgiven Social Media Ayu 628131408
Replacement sent Social Media Ayubi 628788589
No response Whatsapp Ayudya Savira 628127740
Replacement sent Whatsapp ayun 628577347
Missing proof App Arya 628963099
Missing proof App Ayunda 628128151
Missing proof Social Media Ayustina 628960302
Missing proof Whatsapp Azhar 628129129
Forgiven Whatsapp Azka 628129463
No response App Azzam 628170353
Replacement sent Social Media Bella 628122482
Replacement sent Whatsapp Ben 628122536
Replacement sent Whatsapp Amanda 628212681
Forgiven Feedback Beniah 628121063
No response Whatsapp Bima 628784570
Missing proof Whatsapp Bimahendra Rianto 628571570
Replacement sent Whatsapp Bobby 628128887
Forgiven Social Media Bondan 628788530
No response App Bram 628968073
Refund Whatsapp Ben 628122536
Forgiven Feedback Brian 628113220
No response App caca 628953306
No response App Carina 628228000
Refund Whatsapp Carlo 628123024
Forgiven Whatsapp Cath 628129925
No response Whatsapp Chintia 628181860
Misunderstanding clarified Whatsapp Chita 628229785
Replacement sent Whatsapp Christella 628191900
Replacement sent Social Media christyan 628129331
Replacement sent Whatsapp Cindy Karyadi 628111893
Replacement sent Social Media Citra 628128476
Misunderstanding clarified App Clara Chairudin, 628212529
Replacement sent Whatsapp clarissa 628131430
No response Whatsapp Cleisha 628229926
Misunderstanding clarified App Daf 628787878
Replacement sent App Daniel Citra 628562448
No response Whatsapp Dapid 628529227
Replacement sent App Dara 628180858
Misunderstanding clarified Whatsapp Ben 628122536
Replacement sent Whatsapp Darfan 628778530
Replacement sent App David 628788705
Replacement sent Whatsapp Dea 628770242
Forgiven Whatsapp Brian 628113220
No response App Deasy 628581145
Forgiven Whatsapp Debby 628787333
Replacement sent Whatsapp Debby 628223323
No response App decky 628111002
Replacement sent Social Media Deha 628139117
Replacement sent Whatsapp Dena 628777126
Forgiven Social Media Dena Laksmita 628138274
No response App Denar Argha 628129727
No response Whatsapp Dennis 62818727
Replacement sent Social Media Desy Natalia ( lavenia ) 628139279
No response Whatsapp Devina 628567766
Replacement sent Whatsapp Dew 628567192
Misunderstanding Clarified Whatsapp Dewi 628122229
Forgiven Social Media dian
Misunderstanding Clarified Whatsapp Dian Novita 628128650
No response Whatsapp Diana 628772277
Replacement sent Social Media Dimas 628521133
Replacement sent Social Media Dimas Mahendra 628561540
Replacement sent Whatsapp ditha 628131699
Forgiven Feedback Amanda 628212681
Replacement sent Social Media Duma 628996863
No response Whatsapp Dwi ratih 628129430
No response Whatsapp Early 628990762
Replacement sent Social Media Eddy 628965317
Replacement sent App Egy 628111139
No response App Eka 628138948
Misunderstanding clarified App Eko 628787896
Misunderstanding clarified Whatsapp Elsa 628122181
Missing proof Whatsapp Elvin Yananto 628131490
Replacement sent Feedback Emi (Affan ) 628538345
Replacement sent Feedback Eni 628977009
Missing proof Whatsapp Ben 628122536
Misunderstanding clarified App Eno 628111951
Missing proof App Beniah 628138810
Replacement sent Whatsapp Alin (Stephanlin ) 628129664
Misunderstanding clarified Whatsapp Eric 628222641
No response Whatsapp eriko 628953052
No response Whatsapp Esha 628788883
Forgiven Whatsapp Esti 628212681
Forgiven App Evelin 628578002
Misunderstanding clarified Social Media Evelind Pangestu Julista 628787761
Misunderstanding clarified Whatsapp Eveline 62818900
Misunderstanding clarified Whatsapp evelyn 628567030
Replacement sent Whatsapp Bobby 628128887
No response App Andra Aditya 628133339
Missing proof App Eza 628993273
Replacement sent Whatsapp Fadil 628774264
Replacement sent Whatsapp Fadil Sagita 628129869
Replacement sent Whatsapp Fahmi 628121699
Misunderstanding clarified App Faisal 628131434

No response App Faizal (Diana ) 628122536

Missing proof App Fandhy 628951767
Missing proof Whatsapp Deha 857427694
No response App Fanni Silviana 628112999
No response App fanny 628129882
Misunderstanding clarified Whatsapp Farhan 628588328
Forgiven App Farisa 628211242
Misunderstanding clarified Whatsapp Farras 628128260
No response Whatsapp Fathan 628121060
Replacement sent Whatsapp Alin (Stephanlin ) 628212322
Replacement sent Social Media Fathur 628131068
Misunderstanding clarified Social Media Felicia Joe 628212663
No response App Fenny 628131824
Replacement sent App Fina 62818115
Replacement sent App Fitria 628111258
Replacement sent Whatsapp Frieda 628129012
Replacement sent Whatsapp Ftiriani 628131400
Replacement sent Social Media Gabriella 628781033
Misunderstanding clarified Whatsapp Gaby 628131000
No response App Gadis 628111089
No response Whatsapp Gani 811460320
No response App Gantira 628559145
Misunderstanding clarified App Geni 628111277
No response Feedback George 628788800
No response App Gery 628138334
Misunderstanding clarified App Ghea 628596674
Replacement sent Whatsapp gian sebastian 628129777
Replacement sent Whatsapp Gilang 628191666
Misunderstanding clarified Whatsapp Gita 628778561
Replacement sent App Gladys 628531476
Replacement sent Whatsapp Grace 628772604
No response Whatsapp Hakim 628151130
Replacement sent App Hakim Utomo 628138234
No response Whatsapp Hamid 812909060
Replacement sent Whatsapp Ben 628129339
No response Social Media Handhika Putra 628222111
No response Social Media Hanna 628121011
Replacement sent Social Media Hanny 628213943
No response App Hans 628180307
No response Whatsapp Gaby 628131000
Replacement sent Whatsapp Hartadi 628211363
Misunderstanding clarified Social Media Diana 628788226
Replacement sent App Hartono indra 628211109
Replacement sent App Heberd 628131417
No response App Hendar 628787880
Replacement sent Whatsapp Heni 628589178
No response Whatsapp Hilda 628121898
No response Whatsapp Ica 628191011
Replacement sent App Ika 628199449
Replacement sent Whatsapp Ika N 628788012
Replacement sent Whatsapp imelda 628128095
Misunderstanding clarified App Inayah 628228000
Replacement sent App indah 628111566
Misunderstanding clarified App Inna 628197796
Misunderstanding clarified Whatsapp Irene 62811822
Replacement sent App Irma 628953435
Misunderstanding clarified App Irma Susrianti 628998170
No response Feedback 628170177
Replacement sent Whatsapp Gaby 628131000
Replacement sent Whatsapp Irwandy 628526329
Replacement sent Whatsapp Ivon 628126627
Replacement sent Whatsapp Jayne Stephanie 628777631
Replacement sent Whatsapp Jefry 628128588
No response Whatsapp 628233993
No response App Jessica 628121168
Misunderstanding clarified App Jimmy 628128999
Replacement sent Whatsapp Johan 628118404
No response Whatsapp Johanes 628966376
No response Whatsapp Jonathan 628131433
No response Whatsapp Joo 628521523
Replacement sent Social Media Judi 628521487
Misunderstanding clarified Social Media Juli 628777388
Replacement sent Whatsapp Julian Isher 628387561
No response App Julius tanuwijaya 628773114
Replacement sent Whatsapp Gaby 628131000
Replacement sent Social Media Ben 628122536
Forgiven Social Media Cindy Karyadi 628577358
No response App Juno 628131135
Replacement sent Whatsapp Kak Bram 628581748
Replacement sent App Kania 628129796
Replacement sent App karen 628128650

No response App karen haryono 628788531

Misunderstanding clarified App Karissa 628131946
No response Social Media Katrin 628132761
Replacement sent Social Media Kenny Sung 628121063
Misunderstanding clarified App Kevin 628228000
Misunderstanding clarified App Kevin Ocnald Ridwan 628211586
Misunderstanding clarified Whatsapp Kezia 628571490
Replacement sent Whatsapp Diana 628772277
Replacement sent Whatsapp Kim See Deok 628129908
Misunderstanding clarified Social Media Kimmy 628387652
Forgiven Feedback Brian 628113220
No response Whatsapp Lamichell 628190604
Replacement sent Whatsapp Lana 628156012
Misunderstanding clarified Social Media Laras 628561830
Misunderstanding clarified Whatsapp Laura 628199991
Replacement sent App Lechika 628572329
Forgiven Whatsapp Leovina 628212681
No response Whatsapp Lia 628889988
Replacement sent Whatsapp Lily 628567661
Replacement sent Whatsapp Linda 62818350
No response Whatsapp Linda Trisnawati 628972368
No response Social Media Lulu Miftah 628777831
Misunderstanding clarified App Lutfi 628788374

No response App Luthfia Saraswati 628121908

Misunderstanding clarified App Luwita 628119595
No response App Lydia 628127220
Replacement sent App Mailin 628963619
Replacement sent Whatsapp Mala 628128994
Replacement sent App Marcella 628121902
Replacement sent Whatsapp marcia ( kak bram ) 628111706
Replacement sent App Marinton 628788902
Replacement sent Whatsapp Ben 628122536
No response Whatsapp Maristela 628787664
Replacement sent Whatsapp Gaby 628131000
Misunderstanding clarified Whatsapp Marita 62816769
No response Whatsapp Maudi 628170101
Replacement sent App Maureen (sicilia) 628180611
Replacement sent Whatsapp Mayang 628121999
No response Whatsapp Mayco 628129056
Misunderstanding clarified Whatsapp Mega 628221617
Misunderstanding clarified App Meisya 628787646
Misunderstanding clarified Whatsapp Irwandy 628526329
Missing proof App meliana 628111407
Replacement sent Whatsapp Melisa Natali 62811448
No response Whatsapp Melissa 628576774
No response App Melly Aviani 628787613
Replacement sent Social Media meymey 628581026
Replacement sent Whatsapp Mia Adrina 628131025
Replacement sent Whatsapp michael 628231692
No response App Monica Michelly 628787800
No response Whatsapp Muhamad Farhanudin 628121243
Forgiven Whatsapp Muhammad Muslim Ismail 62817777
Replacement sent App Ben 628122536
No response App Mutiara Shinta A. 628180979
Replacement sent Whatsapp Adjie 628211705
Replacement sent Whatsapp Bram 628970698
Replacement sent Whatsapp Nabila 628113344
Refund Whatsapp Nabilah Rusydah 628978875
Forgiven Social Media Nadia
No response App nadira 628132011
Missing proof App Nanda 628577270
No response App Nanda Darvian Putra 628178176
Replacement sent Whatsapp Naomi 628211475
Replacement sent Whatsapp Naradipatya Pratanjana 628988080
No response Whatsapp Bobby 62816721
Replacement sent Whatsapp Natalia Liezandi 628588826
No response Whatsapp Nina 877775466
No response Whatsapp Adit 838916109
No response Whatsapp ninis Fithri 822111062
Misunderstanding clarified Whatsapp Nizar 877715558
Misunderstanding clarified App Noni Safitri 628119410
Replacement sent Whatsapp Nova 628787709
Missing proof App Novrica 62816773
Replacement sent Social Media Novrica 628229800
Missing proof App Nur 62818936
Missing proof Whatsapp Nurendra 628221394

Replacement sent App Nurina Ayuningtyas 628235328

Forgiven App Nurul Siregar 628788117

Forgiven Whatsapp Gaby 628131000
Replacement sent Whatsapp Oci 628787052
Forgiven Whatsapp Octavianus 628194142
Replacement sent Social Media Olin 628578108
Replacement sent Social Media Al 628138246
Replacement sent Whatsapp Paulia Suryani 628964800
No response Whatsapp Perry 628121851
Replacement sent Whatsapp Pinka 628121816
Replacement sent App Pinky 628133346
Missing proof App Pitrin 628579338
No response Whatsapp Prabu 628128811
Missing proof Social Media Putri 628569324
Replacement sent Whatsapp Rafiansyaah 62818860
No response Whatsapp RAHAYU 628131607
Replacement sent App Rangga 628139135
Missing proof App Rara 628577460
Misunderstanding clarified Whatsapp Ben 628122536
Missing proof Whatsapp Angeline 628561033
No response App Ratih 628225865
Missing proof App Ratna 628170260
Misunderstanding clarified Whatsapp Raymond 818810555
No response Whatsapp Refi 628382184
Misunderstanding clarified Whatsapp 628777797
Forgiven Social Media Regan Lesmana
No response App Regina 628131064
Missing proof App Reisa 628229926
No response Social Media rela 628123947
Replacement sent Whatsapp Resta 628212459
Replacement sent Whatsapp Ben 628122536
Replacement sent Whatsapp Resti 62818767
Forgiven Whatsapp Leovina 628212681
Forgiven App Reza 628577187
Forgiven Whatsapp Johanes 628569117
No response Whatsapp Riana 628223728
Replacement sent Whatsapp Ribka 628958022
Replacement sent Whatsapp Elvin Yananto 628578002
No response App Richard 628129959
Replacement sent Whatsapp Richard 628190196
No response App Richard Iqbal 628539710
Misunderstanding clarified App Ricka 628211450
Replacement sent Whatsapp Ridwan 628151900
Misunderstanding clarified App Rifal Dipta 628122400
Replacement sent Whatsapp Rifaldi 628568116
Forgiven Whatsapp Rini 628577187
Replacement sent Whatsapp Rio 628128000
Replacement sent App Riska 628119279
Replacement sent Social Media Rita 628121654
Replacement sent Whatsapp Rizdha Yusfik 628962049
Replacement sent App Roland 628213809
Missing proof Whatsapp Ivon 628129085
Replacement sent App Roland 628564223
Replacement sent Whatsapp christyan 628788873
Missing proof Social Media Rollya 628571025
No response Whatsapp Karissa 628221866
Misunderstanding clarified Whatsapp Roni 628789795
Replacement sent Whatsapp Gaby 628131000
No response Whatsapp rudi 628569340
Missing proof Whatsapp Ryan Aulia 628129904
No response App sabrina 628138022
Replacement sent Whatsapp salma nurfadila 628129441
Replacement sent Whatsapp Sam 628777181
Replacement sent Whatsapp Ben 628122536
Misunderstanding clarified Whatsapp Sari 628111771
No response Whatsapp Sari Putera 628212106
Misunderstanding clarified Whatsapp Sasa 628131269
No response App Satrio 628229727
Missing proof App Selvi 628211538
Replacement sent Social Media Amanda 628212681
Replacement sent Whatsapp Shana 628129904
Misunderstanding clarified App sheilla 628778123
Replacement sent Whatsapp Shella 628990433
Replacement sent Whatsapp Shendy 628133922
Replacement sent Whatsapp Sisca 628112247
Replacement sent App siska 62811936
Replacement sent Whatsapp stanlie 628122463
Misunderstanding clarified Whatsapp Stefan 628577743
Replacement sent App Gaby 628131000
Missing proof Whatsapp stephanie 628225813
No response Whatsapp Steven 628571858
Misunderstanding clarified Whatsapp Sukma 878824185
No response Whatsapp Angeline 811843434
Replacement sent Whatsapp Suprianto 62816956
Replacement sent Feedback Suviana 628111611
Replacement sent Whatsapp Ben 628122536
Replacement sent App Syafa 628593961
Replacement sent App Syamsul 628131813
Missing proof Social Media sylvia 628176561
Replacement sent Whatsapp Tanti 628577084

No response App Tasmia Rahma 628125010

Missing proof Social Media tasya 628128419
Replacement sent Whatsapp Thoriq 628131886
No response Social Media timotius 628121851
No response Whatsapp Tio 628199497
Replacement sent Whatsapp Tita 628122268
Replacement sent Whatsapp Titi 628122102
Replacement sent Whatsapp Titin 628596673
Refund App Tunggul Bimo 628131881
Missing proof Social Media Tya 628588565
Missing proof App Tya elfirdausya 628569333
Misunderstanding clarified App Vanessa 628170007
Refund Whatsapp Amanda 628212681
Refund Social Media Vanessa Alex 628569459
Refund Whatsapp Vania Amanda, 628581111
Missing proof App Velda wiryanti 628191939
No response App vendy 628131546
Refund Whatsapp Veronica 628117812
No response Whatsapp Veronica Anna Luis 628118891

Refund App Veronica Apriani 628121145

Refund Whatsapp via 628151965
Refund Whatsapp Vicky 822580218
Refund Whatsapp Adjie 628211705
No response App Victor 628953052
Missing proof Whatsapp Dimas 628151777
No response App Viky 628787534
No response App villi 628212459
Misunderstanding clarified App Vina Swara Laraswati 628129403

Refund App Vindy fredrick 628151380

Missing proof App Vivi 628578526
No response Whatsapp 628571650
Refund Whatsapp Wilhan Robin 628132871
Refund Whatsapp Wilson 628953281
Replacement sent Whatsapp Gaby 628131000
Refund Whatsapp Windi Anita 628131777
Refund Whatsapp Wisya Khurri Jannah 628128495
Missing proof Social Media wiva ellyvia 628131672
No response Whatsapp Wyllson 62811808
Refund Whatsapp yanni 628199449
Missing proof App Yanriko Krisna 628127737
No response App Yerrikho 628785905

Refund Whatsapp Yessi Karlina 628223322

No response App Fanni Silviana 628225856

Missing proof App Yohan 628953895
Misunderstanding clarified Whatsapp Yonathan 628131773
Refund Whatsapp Gaby 628131000
No response Whatsapp Yosep 628211011
No response Whatsapp Yoshida 628117903
Missing proof App Yudhistira 628565938
Missing proof App Yulio 628128160
Missing proof Whatsapp Adjie 628211705
Refund Whatsapp Yulisa 628387447
No response App yulius 628128058
Refund Whatsapp Yumna 628131657
Refund Social Media Yuniar 628121147
Refund Whatsapp Yusfi 628578844
Misunderstanding clarified App zyitka 628383172
 Brand Channel Pembelian Outlet Outlet replacement
Bude Sari Platform Bintaro Sektor 2 Bintaro Sektor 2
Bude Sari Platform Sudirman Park Kemang
Ayam Koplo Platform Setiabudi Timur Setiabudi Timur
Bude Sari N/A

Hangry N/A
Dari Pada Platform Karawaci Karawaci
Hangry
Ayam Koplo Platform Kemang Kemang
Ayam Koplo Platform Kemanggisan
Moon Chicken Platform Gading Serpong Modernland
San Gyu Bintaro Sektor 2
Moon Chicken Platform Kedoya Kemanggisan

Moon Chicken Phone Taman Galaxy Taman Galaxy

San Gyu
San Gyu Platform Pulo Gadung Gading

Moon Chicken Platform

Dari Pada Platform Kemang

Dari Pada
Ayam Koplo Platform Pondok Aren Bintaro Sektor 2
San Gyu Green Lake
San Gyu Kemang

Bude Sari Platform Kemang Setiabudi Timur

San Gyu
Moon Chicken Platform Bintaro Sektor 2
Bude Sari Pluit
Moon Chicken Platform Harapan Indah Harapan Indah
Bude Sari Platform Harmoni
Moon Chicken Harapan Indah
Moon Chicken Karawaci
Moon Chicken Platform Puri Pesanggrahan Puri Pesanggrahan
Dari Pada Platform Puri Pesanggrahan Puri Pesanggrahan
Moon Chicken
Moon Chicken Platform Harmoni
Bude Sari Phone Kemanggisan Kemanggisan
Bude Sari Platform Bintaro Sektor 2 Bintaro Sektor 2
Moon Chicken Platform Ciledug Ciledug
Moon Chicken
Bude Sari
Bude Sari

Ayam Koplo Platform Karawaci Karawaci

Moon Chicken App Pamulang

Moon Chicken Platform Pluit Pluit

Moon Chicken Platform Bintaro Sektor 2
Ayam Koplo Platform Pluit Pluit
Moon Chicken Pluit
Moon Chicken Platform Bangbarung Bangbarung
Bude Sari Green Lake
Dari Pada App Kedoya
Moon Chicken Platform Green Lake
Ayam Koplo Platform Kemanggisan
Moon Chicken Platform BSD
San Gyu Platform Setiabudi Timur
Moon Chicken Platform Taman Galaxy Taman Galaxy
San Gyu Platform Gading Serpong Gading Serpong
Moon Chicken App Pluit Pamulang
Dari Pada Platform Cempaka Mas
Dari Pada Kemanggisan
Moon Chicken Platform Taman Yasmin
San Gyu Platform Pluit Pluit
San Gyu Platform Cipinang
Moon Chicken Platform Sudirman Park
Hangry App Karawaci
Bude Sari App Kemanggisan
Ayam Koplo
Ayam Koplo
San Gyu App Cikini
San Gyu Platform Puri Pesanggrahan
Dari Pada Kemang
Hangry Platform Cikini
Moon Chicken Platform Pluit Harmoni
Ayam Koplo Platform Gading Gading
Bude Sari Platform Tebet Tebet
Dari Pada Platform Tebet Tebet
San Gyu Phone Pulo Gadung
Ayam Koplo Platform Setiabudi Timur Setiabudi Timur
Moon Chicken App Cempaka Mas
Dari Pada App Bintaro Sektor 2
San Gyu Platform Senopati
Moon Chicken Kemanggisan
Bude Sari Take Away Puri Pesanggrahan Puri Pesanggrahan
Dari Pada Karawaci
Moon Chicken Platform Pamulang Pamulang
Moon Chicken Platform Harmoni Harmoni
Ayam Koplo Platform Harmoni
Ayam Koplo App Sudirman Park
Moon Chicken Take Away Sudirman Park
San Gyu Platform Tebet
Bude Sari Platform Cikupa Cikupa
App
Ayam Koplo Platform Modernland Modernland
Ayam Koplo Platform Puri Pesanggrahan
Bude Sari Platform Puri Pesanggrahan
Ayam Koplo
Bude Sari Modernland
San Gyu Platform Cempaka Mas Cempaka Mas
Dari Pada Platform Pondok Aren
Dari Pada Platform Pulo Gadung
San Gyu Platform Cibubur
San Gyu Phone Harmoni
Bude Sari Platform Setiabudi Timur
Bude Sari Ciledug
Dari Pada Platform Pondok Aren Pondok Aren
San Gyu Platform Tebet Tebet
Dari Pada Platform Kemanggisan Kemanggisan
San Gyu Platform Setiabudi Timur
San Gyu Platform Setiabudi Timur Sudirman Park
Dari Pada Taman Yasmin
Ayam Koplo Harapan Indah
Dari Pada Platform Pluit Pluit
Dari Pada Platform Sukasari Sukasari
Ayam Koplo Platform Kebayoran Baru
San Gyu Platform Cempaka Mas
Dari Pada Platform
Ayam Koplo Platform Pluit
San Gyu Kebayoran Baru
San Gyu Kemanggisan
San Gyu Platform Tebet
Dari Pada Platform Setiabudi Timur
Bude Sari Platform Cempaka Mas
San Gyu Platform Tebet Tebet
Ayam Koplo Platform Taman Yasmin
San Gyu App Kedoya
Ayam Koplo Modernland
San Gyu Platform Setiabudi Timur
Ayam Koplo Platform Tebet
San Gyu Platform Cinere
San Gyu Platform Pluit
Bude Sari Platform Pamulang
San Gyu Platform Pluit Pluit
San Gyu Platform Cipinang
Ayam Koplo App Green Lake
Moon Chicken Platform Kemang
Moon Chicken Platform Taman Palem Taman Palem
Bude Sari Platform Taman Semanan Taman Semanan
Moon Chicken Take Away Bintaro Sektor 2

Karawaci
Moon Chicken Platform Cikini
San Gyu Platform Ciledug
Dari Pada Platform Kemanggisan
Ayam Koplo Platform Modernland
Ayam Koplo Platform Green Lake
San Gyu Platform Green Lake
Ayam Koplo Platform Bintaro Sektor 2
Ayam Koplo Bangbarung
Moon Chicken Platform Green Lake Taman Semanan
Dari Pada Platform Sudirman Park
Dari Pada Platform Senopati

Moon Chicken App Tebet Kalibata

Bude Sari Platform Tebet Kalibata
Moon Chicken Platform Taman Yasmin Taman Yasmin
Moon Chicken Phone Cipinang
San Gyu Phone Ciledug
Moon Chicken Phone Alam Sutera
Ayam Koplo Platform Alam Sutera
Ayam Koplo Bangbarung
Ayam Koplo Platform Harmoni
San Gyu Platform Senopati
Bude Sari Tebet
Dari Pada Platform Pamulang
Dari Pada Take Away Puri Pesanggrahan
Moon Chicken Platform Taman Palem
Dari Pada Platform Taman Yasmin Taman Yasmin
Bude Sari Platform Kebayoran Baru
Bude Sari Platform Sukasari Sukasari
San Gyu Platform Kalibata Kemang
Platform Harmoni
Moon Chicken Platform Pulo Gadung Pulo Gadung
Moon Chicken Kemang
San Gyu Platform Summarecon Bekasi Summarecon Bekasi
Moon Chicken Phone Bangbarung
Ayam Koplo Platform Kemang
Moon Chicken Platform Pondok Aren Setiabudi Timur
Take Away Puri Pesanggrahan
Dari Pada Platform Alam Sutera
Ayam Koplo Platform Kebayoran Baru
Moon Chicken Platform Cibubur
Moon Chicken Platform Modernland Modernland
Bude Sari App Fatmawati
Ayam Koplo Platform BSD
Moon Chicken Platform Pluit
San Gyu Platform Cikupa
Moon Chicken Summarecon Bekasi
Moon Chicken Platform Alam Sutera Alam Sutera
San Gyu Platform Taman Palem Taman Palem
Dari Pada Platform Kemanggisan Kemanggisan
Dari Pada Platform Kemanggisan
Ayam Koplo Platform Modernland Modernland
San Gyu Puri Pesanggrahan
San Gyu Platform Modernland
Ayam Koplo Phone Cempaka Mas Pulo Gadung
San Gyu Platform Puri Pesanggrahan
Moon Chicken Platform Karawaci
Ayam Koplo Platform Cinere Cinere
Dari Pada Platform BSD BSD
Moon Chicken Platform Kebayoran Baru Senopati
Moon Chicken Platform Green Lake
Bude Sari Platform Kedoya
Dari Pada
San Gyu Green Lake
Dari Pada Tebet
Dari Pada Phone BSD BSD
Moon Chicken Modernland
Moon Chicken Cinere
Moon Chicken Taman Galaxy
Dari Pada Platform Ciledug Ciledug
San Gyu Platform Gading Serpong
Dari Pada Platform Kemang Kemang
Ayam Koplo Platform BSD
Moon Chicken App Alam Sutera Alam Sutera
Ayam Koplo Platform Kemanggisan Kemanggisan
Moon Chicken Platform Ciledug
San Gyu Kemanggisan
Moon Chicken Platform Fatmawati
Ayam Koplo Platform Taman Palem
Ayam Koplo App Setiabudi Timur Setiabudi Timur

Ayam Koplo BSD

Ayam Koplo Phone Tebet

San Gyu Platform Bintaro Sektor 2 Bintaro Sektor 2

San Gyu Platform Puri Pesanggrahan
Ayam Koplo Platform Taman Galaxy
San Gyu Platform Kemanggisan
Bude Sari Phone Ciledug Ciledug
Dari Pada Platform Pondok Aren Pondok Aren
Dari Pada Platform Tebet
Moon Chicken App Modernland
Ayam Koplo Taman Semanan
San Gyu Platform Dipati Ukur, Bandung Dipati Ukur, Bandung
Ayam Koplo Take Away Gading Serpong
Dari Pada Platform Green Lake
Dari Pada Platform BSD BSD
Ayam Koplo Platform Senopati
Ayam Koplo Platform Fatmawati
Bude Sari Platform Setiabudi Timur Setiabudi Timur
San Gyu Platform Taman Palem Taman Palem
Ayam Koplo Kemang
Cikini
Ayam Koplo App Harmoni

Dari Pada Platform Sukasari

San Gyu App Pluit
Moon Chicken App Kalibata
Ayam Koplo Platform Harmoni Harmoni
Bude Sari Platform Taman Semanan Taman Semanan
Moon Chicken App Gading Serpong Gading Serpong
Moon Chicken Platform Puri Pesanggrahan Puri Pesanggrahan
San Gyu App Summarecon Bekasi Summarecon Bekasi
San Gyu App Kalibata Kalibata
Dari Pada Platform Green Lake
Bude Sari Platform Cipinang Cipinang
San Gyu Platform
Ayam Koplo Platform Green Lake
San Gyu Platform Taman Semanan Taman Semanan
Moon Chicken Phone Pamulang Pamulang
Bude Sari Platform Taman Palem Pluit
San Gyu App Dipati Ukur, Bandung
Bude Sari App Pulo Gadung
Dari Pada BSD
Ayam Koplo Take Away BSD
San Gyu Platform Alam Sutera Alam Sutera
Moon Chicken Pulo Gadung
Dari Pada
Moon Chicken Platform Pluit Pluit
San Gyu Platform Pulo Gadung Pulo Gadung
Ayam Koplo Platform Senopati Senopati
Ayam Koplo
Ayam Koplo BSD
Bude Sari Platform Pluit
San Gyu App Modernland Modernland
Dari Pada Take Away Bangbarung
San Gyu Phone Harmoni Harmoni
Bude Sari App Taman Galaxy Taman Galaxy
Dari Pada Platform Cikini Cikini
San Gyu App Ciledug
Moon Chicken Platform Alam Sutera
Moon Chicken Platform Taman Semanan
Ayam Koplo Platform Kebayoran Baru
Bude Sari
San Gyu App Sukasari Sukasari
Bude Sari Platform Harmoni Pluit
Moon Chicken Margonda
Bude Sari Cikupa Cikupa
Moon Chicken Cibubur
Dari Pada Taman Palem
Moon Chicken Bangbarung
Moon Chicken Green Lake
San Gyu Kedoya
Moon Chicken Platform Taman Palem Taman Palem
Ayam Koplo Platform Cipinang
Moon Chicken Phone Puri Pesanggrahan Harmoni
Ayam Koplo App Bintaro Sektor 2
Bude Sari Phone Harapan Indah

Ayam Koplo App Cikupa Cikupa

Ayam Koplo App Kedoya

Ayam Koplo Senopati
Moon Chicken App Bangbarung Setiabudi Timur
Dari Pada App Taman Palem
Moon Chicken Platform Kebayoran Baru Kebayoran Baru
Moon Chicken Platform Cipinang Kalibata
Moon Chicken App BSD BSD
Ayam Koplo Cibubur
San Gyu Platform Kemanggisan Kemanggisan
Moon Chicken App Ciledug Ciledug
Ayam Koplo App Senopati
San Gyu Platform Pluit
San Gyu Platform
Ayam Koplo Platform Harapan Indah Harapan Indah
Bude Sari Phone
Ayam Koplo Platform Cipinang Cipinang
Bude Sari Phone Cikupa
San Gyu Karawaci
Moon Chicken Kalibata
Ayam Koplo
Bude Sari Puri Pesanggrahan
Moon Chicken Cinere
Moon Chicken Dipati Ukur, Bandung
Moon Chicken Phone Cipinang
Bude Sari Platform
San Gyu App Taman Galaxy
Ayam Koplo Platform Taman Galaxy
Hangry App
Ayam Koplo App Fatmawati Fatmawati
San Gyu Platform Harmoni Harmoni
San Gyu Platform Harmoni Harmoni
Moon Chicken App Kedoya
Dari Pada App Sukasari
Moon Chicken Platform Summarecon Bekasi
Bude Sari Take Away Margonda
San Gyu Platform Pamulang Pamulang
Bude Sari Platform Kalibata Kalibata
Hangry App Taman Palem
San Gyu Platform Sukasari Sukasari
Moon Chicken Platform Taman Yasmin
Dari Pada App Fatmawati
San Gyu Platform Margonda Margonda
San Gyu App Pamulang
Moon Chicken Platform Taman Galaxy Taman Galaxy
Bude Sari App Taman Yasmin
Moon Chicken Platform Pluit Pluit
San Gyu App Puri Pesanggrahan Green Lake
Bude Sari Platform Tebet Tebet
San Gyu Platform Harmoni Harmoni
Moon Chicken Platform Ciledug Ciledug
San Gyu App
Moon Chicken Platform Gading Gading
Moon Chicken Platform Fatmawati Fatmawati
Ayam Koplo Phone Kebayoran Baru
Bude Sari Dipati Ukur, Bandung
Bude Sari Ciledug
San Gyu Platform Bangbarung Taman Yasmin
Moon Chicken Margonda
Bude Sari Platform Sukasari
San Gyu
Moon Chicken Platform Taman Palem Taman Palem
Moon Chicken Platform Kedoya Taman Semanan
Moon Chicken Platform Karawaci Karawaci
Moon Chicken Bangbarung
San Gyu Taman Yasmin
Moon Chicken Take Away Dipati Ukur, Bandung
San Gyu Platform Green Lake
San Gyu Platform Taman Semanan
Moon Chicken Platform Karawaci Karawaci
Bude Sari Platform Modernland Modernland
Ayam Koplo Platform Gading Serpong
Moon Chicken Platform Kemanggisan Kemanggisan
San Gyu Platform Cikupa Cikupa
Moon Chicken App Dipati Ukur, Bandung Dipati Ukur, Bandung
San Gyu Platform BSD
Moon Chicken Platform Dipati Ukur, Bandung Dipati Ukur, Bandung
Bude Sari Platform Cipinang
Moon Chicken App Setiabudi Timur Setiabudi Timur
San Gyu App Cikupa
Dari Pada Platform Tebet
Moon Chicken Pluit
Moon Chicken Kemanggisan
Dari Pada Platform Kebayoran Baru Fatmawati
San Gyu Platform Alam Sutera Alam Sutera
Ayam Koplo App Pulo Gadung Pulo Gadung
Bude Sari Platform Taman Semanan Taman Semanan
San Gyu App Taman Palem Taman Palem
Ayam Koplo Platform Cikini
San Gyu Platform Ciledug Ciledug

Moon Chicken Phone Harmoni

Dari Pada
Ayam Koplo App Sudirman Park Sudirman Park
Bude Sari Phone Gading Serpong
Moon Chicken Taman Yasmin
Ayam Koplo App Bangbarung Bangbarung
Ayam Koplo Platform Gading Cempaka Mas
Moon Chicken Platform Bintaro Sektor 2 Bintaro Sektor 2
Moon Chicken Platform Taman Galaxy
moon Chicken Platform Summarecon Bekasi
San Gyu Platform Cipinang
Ayam Koplo Platform Kedoya
Ayam Koplo Platform Cempaka Mas
Moon Chicken Platform Kemang
Bude Sari Platform Sudirman Park
Bude Sari App Sudirman Park
Bude Sari Platform Cipinang
Moon Chicken App Kedoya
Ayam Koplo Platform Puri Pesanggrahan

Dari Pada App Cipinang

San Gyu Platform Sudirman Park
Moon Chicken Platform Taman Yasmin
Moon Chicken Platform Harmoni
Dari Pada App Harapan Indah
Ayam Koplo Platform Gading
San Gyu Platform Puri Pesanggrahan
Ayam Koplo Fatmawati
San Gyu Platform Pondok Aren

San Gyu Platform Kemanggisan

San Gyu App Green Lake
Taman Galaxy
Moon Chicken Platform Gading
Ayam Koplo App Puri Pesanggrahan
Moon Chicken Platform Alam Sutera
San Gyu App Gading
San Gyu Platform Cipinang
San Gyu Platform Fatmawati
San Gyu Platform Bintaro Sektor 2
San Gyu Platform BSD
Bude Sari Platform Kedoya
Ayam Koplo Platform Senopati

Dari Pada Platform Pondok Aren

San Gyu Platform Setiabudi Timur

Ayam Koplo Platform Kemanggisan
Bude Sari Platform Cipinang
Bude Sari Phone Gading Serpong
San Gyu Platform Alam Sutera
San Gyu Platform BSD
Bude Sari Platform Bintaro Sektor 2
San Gyu Platform Taman Semanan
San Gyu Platform Harmoni
Ayam Koplo Platform Harmoni
Ayam Koplo Platform Green Lake
Ayam Koplo Platform Puri Pesanggrahan
Ayam Koplo Platform Karawaci
Ayam Koplo Platform Kemanggisan
Ayam Koplo Platform Puri Pesanggrahan
 Type of Complaint Flavor Problem Grouping Issue Responsible
TEKSTUR tidak sesuai Keras Missing info
RASA tidak sesuai Basi Missing info
TEKSTUR tidak sesuai Keras Outlet
TEKSTUR tidak sesuai Keras Missing info
Other Misunderstanding
Other Misunderstanding
Waktu pengiriman terlalu lama Missing info
Waktu pengiriman terlalu lama Outlet
Tech Issue None
Order tidak lengkap Outlet
Order tidak lengkap Misunderstanding
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
RASA tidak sesuai Kurang asin Missing info
TEKSTUR tidak sesuai Kurang/tidak crispy Missing info
Other Misunderstanding
TEKSTUR tidak sesuai Keras Outlet
RASA tidak sesuai Kurang rasa Missing info
TEKSTUR tidak sesuai Daging kering Outlet

TEKSTUR tidak sesuai Misunderstanding

RASA tidak sesuai Kurang/tidak pedas Missing info
PORSI tidak sesuai Misunderstanding
Produk tidak sesuai dengan order Missing info
Order tidak lengkap Outlet
[No Complaint] Missing info
PORSI tidak sesuai Missing info
Other Missing info
Presentasi makanan Outlet
Order tidak lengkap Missing info
TEKSTUR tidak sesuai Keras Outlet
RASA tidak sesuai Feedback
TEKSTUR tidak sesuai Keras Outlet
Produk tidak sesuai dengan order Misunderstanding
TEKSTUR tidak sesuai Kurang/tidak crispy Missing info
PORSI tidak sesuai Keras Missing info
RASA tidak sesuai Keasinan Missing info
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Missing info
TEKSTUR tidak sesuai Feedback
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Nasi bermasalah Misunderstanding
Order tidak lengkap Outlet
RASA tidak sesuai Kurang rasa Missing info
RASA tidak sesuai Missing info
TEKSTUR tidak sesuai Keasinan Missing info
Order tidak lengkap Missing info
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Dingin/tidak fresh Outlet
TEKSTUR tidak sesuai Daging kering Missing info
RASA tidak sesuai Kemanisan Missing info
Presentasi makanan Feedback
Produk tidak sesuai dengan order Outlet
Pelayanan pelanggan buruk Missing info
TEKSTUR tidak sesuai Daging kering Outlet
RASA tidak sesuai Keasinan Missing info
RASA tidak sesuai Shot tidak sempurna Missing info
PORSI tidak sesuai Missing info
Packaging Issue Missing info
TEKSTUR tidak sesuai Keras Outlet
PORSI tidak sesuai None
TEKSTUR tidak sesuai Daging kering Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet
Packaging Issue None
RASA tidak sesuai Kemanisan Missing info
Daging tidak sesuai Kurang/tidak matang Outlet
RASA tidak sesuai Basi Missing info
TEKSTUR tidak sesuai Nasi bermasalah Outlet
TEKSTUR tidak sesuai Dingin/tidak fresh Outlet
Waktu pengiriman terlalu lama Driver
TEKSTUR tidak sesuai Keras Hangry
TEKSTUR tidak sesuai Nasi bermasalah Missing info
RASA tidak sesuai None
Tech Issue Hangry
Order tidak lengkap Outlet
RASA tidak sesuai Kemanisan Missing info
[No Complaint] None
Order tidak lengkap None
Presentasi makanan Misunderstanding
Order tidak lengkap Outlet
Presentasi makanan Outlet
RASA tidak sesuai Kurang/tidak pedas None
Produk tidak sesuai dengan order Nasi bermasalah Outlet
Order tidak lengkap Outlet
RASA tidak sesuai Kemanisan None
TEKSTUR tidak sesuai Nasi bermasalah Outlet
[No Complaint] None
TEKSTUR tidak sesuai Keras Outlet
[No Complaint] None
PORSI tidak sesuai Hangry
Packaging Issue Hangry
Produk tidak sesuai dengan order Driver
RASA tidak sesuai Keasinan Pending
Order tidak lengkap None
Order tidak lengkap Missing info
RASA tidak sesuai Nasi bermasalah Outlet
PORSI tidak sesuai None
Order tidak lengkap Outlet
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
TEKSTUR tidak sesuai Daging kering Missing info
PORSI tidak sesuai Missing info
Order tidak lengkap Outlet
RASA tidak sesuai Outlet
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Misunderstanding
TEKSTUR tidak sesuai Nasi bermasalah Outlet
Produk tidak sesuai dengan order None
Daging tidak sesuai Missing info
PORSI tidak sesuai Outlet
Produk tidak sesuai dengan order Outlet
RASA tidak sesuai Outlet
RASA tidak sesuai Keasinan Missing info
Presentasi makanan Outlet
RASA tidak sesuai Kemanisan Missing info
TEKSTUR tidak sesuai Daging kering Missing info
RASA tidak sesuai Kurang manis Outlet
Packaging Issue Misunderstanding
PORSI tidak sesuai Missing info
RASA tidak sesuai Kurang/tidak pedas Misunderstanding
PORSI tidak sesuai Misunderstanding
PORSI tidak sesuai Missing info
PORSI tidak sesuai Missing info
PORSI tidak sesuai Missing info
PORSI tidak sesuai Missing info
RASA tidak sesuai Kemanisan Misunderstanding
PORSI tidak sesuai Missing info
Produk tidak sesuai dengan order Outlet
Produk tidak sesuai dengan order Outlet
Daging tidak sesuai Outlet
Presentasi makanan None
RASA tidak sesuai Keasinan Missing info
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Misunderstanding
PORSI tidak sesuai Misunderstanding
Order tidak lengkap Misunderstanding
RASA tidak sesuai None
PORSI tidak sesuai Missing info
Order tidak lengkap Missing info
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
Order tidak lengkap Outlet
Pelayanan pelanggan buruk CK

Produk tidak sesuai dengan order Missing info

TEKSTUR tidak sesuai Daging kering Outlet
Order tidak lengkap Missing info
RASA tidak sesuai Kemanisan Missing info
PORSI tidak sesuai Missing info
PORSI tidak sesuai Misunderstanding
Produk tidak sesuai dengan order Outlet
TEKSTUR tidak sesuai Missing info
PORSI tidak sesuai Missing info
RASA tidak sesuai Dingin/tidak fresh Outlet
Order tidak lengkap Outlet
RASA tidak sesuai Kemanisan Misunderstanding
PORSI tidak sesuai Missing info
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai None
PORSI tidak sesuai None
RASA tidak sesuai Keasinan Misunderstanding
RASA tidak sesuai None
PORSI tidak sesuai Missing info
Tech Issue None
Order tidak lengkap Outlet
Order tidak lengkap Misunderstanding
Produk tidak sesuai dengan order Misunderstanding
Produk tidak sesuai dengan order Outlet
TEKSTUR tidak sesuai Outlet
Missing info
RASA tidak sesuai Kurang/tidak matang Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Missing info
Order tidak lengkap Outlet
Order tidak lengkap Missing info
Packaging Issue Missing info
Presentasi makanan Outlet
Order tidak lengkap Missing info
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
Produk tidak sesuai dengan order Outlet
TEKSTUR tidak sesuai Keras Outlet
RASA tidak sesuai Missing info
TEKSTUR tidak sesuai Kurang/tidak matang Outlet
TEKSTUR tidak sesuai Missing info
Tech Issue Missing info
RASA tidak sesuai Kurang rasa Outlet
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
[No Complaint] Kemanisan Feedback
Produk tidak sesuai dengan order Missing info
[No Complaint]
Order tidak lengkap Driver
TEKSTUR tidak sesuai Dingin/tidak fresh Outlet
TEKSTUR tidak sesuai Misunderstanding
TEKSTUR tidak sesuai Outlet
PORSI tidak sesuai Outlet
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Misunderstanding
PORSI tidak sesuai
TEKSTUR tidak sesuai Missing info
RASA tidak sesuai Rasa asam Misunderstanding
Presentasi makanan Outlet
TEKSTUR tidak sesuai
PORSI tidak sesuai Missing info
TEKSTUR tidak sesuai
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai Misunderstanding
Order tidak lengkap Outlet
PORSI tidak sesuai Kurang/tidak pedas Missing info
TEKSTUR tidak sesuai Dingin/tidak fresh Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet
RASA tidak sesuai Missing info
RASA tidak sesuai Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet

TEKSTUR tidak sesuai Missing info

TEKSTUR tidak sesuai Dingin/tidak fresh Missing info

TEKSTUR tidak sesuai Keras Outlet

PORSI tidak sesuai Misunderstanding
TEKSTUR tidak sesuai Nasi bermasalah Misunderstanding
Order tidak lengkap Misunderstanding
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai Misunderstanding
TEKSTUR tidak sesuai Daging kering Outlet
PORSI tidak sesuai
Daging tidak sesuai Outlet
Pelayanan pelanggan buruk Misunderstanding
PORSI tidak sesuai Misunderstanding
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Daging kering Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
Daging tidak sesuai CK
Produk tidak sesuai dengan order Outlet
RASA tidak sesuai Keasinan Missing info
Pelayanan pelanggan buruk Missing info
RASA tidak sesuai Kurang rasa Misunderstanding

RASA tidak sesuai Kurang rasa Missing info

RASA tidak sesuai Rasa asam Misunderstanding
PORSI tidak sesuai Missing info
Produk tidak sesuai dengan order Outlet
Produk tidak sesuai dengan order Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
Order tidak lengkap Outlet
Order tidak lengkap Missing info
Order tidak lengkap Outlet
RASA tidak sesuai Misunderstanding
Order tidak lengkap Outlet
Order tidak lengkap Misunderstanding
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai Missing info
Order tidak lengkap Outlet
Presentasi makanan Outlet
Order tidak lengkap Misunderstanding
PORSI tidak sesuai Misunderstanding
PORSI tidak sesuai Misunderstanding
Order tidak lengkap Missing info
TEKSTUR tidak sesuai Outlet
PORSI tidak sesuai Missing info
Feedback
RASA tidak sesuai Keasinan Outlet
Produk tidak sesuai dengan order Outlet
TEKSTUR tidak sesuai Kurang/tidak matang Outlet
Feedback
PORSI tidak sesuai BD
RASA tidak sesuai Kurang asin Misunderstanding
Order tidak lengkap Outlet
PORSI tidak sesuai Missing info
Presentasi makanan Outlet
Daging tidak sesuai CK
Produk tidak sesuai dengan order Outlet
Tech Issue Tech
Order tidak lengkap Missing info
RASA tidak sesuai Misunderstanding
Produk tidak sesuai dengan order Missing info
RASA tidak sesuai Keasinan Misunderstanding
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
RASA tidak sesuai Kurang rasa Missing info
Presentasi makanan Outlet
Missing info
RASA tidak sesuai Feedback
Missing info
[No Complaint] Misunderstanding
PORSI tidak sesuai Missing info
Order tidak lengkap Outlet
PORSI tidak sesuai Missing info
TEKSTUR tidak sesuai Dingin/tidak fresh Outlet
[No Complaint] Missing info
Order tidak lengkap Missing info

Produk tidak sesuai dengan order Outlet

TEKSTUR tidak sesuai Outlet

[No Complaint] Feedback
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
Packaging Issue Keras Missing info
Other Misunderstanding
Pelayanan pelanggan buruk Feedback
TEKSTUR tidak sesuai Keras Missing info
Produk tidak sesuai dengan order Outlet
RASA tidak sesuai Misunderstanding
Produk tidak sesuai dengan order Misunderstanding
Order tidak lengkap Outlet
Order tidak lengkap Missing info
RASA tidak sesuai Rasa asam Pending
BD
TEKSTUR tidak sesuai Nasi bermasalah Misunderstanding
[No Complaint] Feedback
[No Complaint] Misunderstanding
[No Complaint] Misunderstanding
[No Complaint] Feedback
[No Complaint] Feedback
PORSI tidak sesuai Misunderstanding
RASA tidak sesuai Missing info
Produk tidak sesuai dengan order Misunderstanding
PORSI tidak sesuai Missing info
Waktu pengiriman terlalu lama Outlet
Produk tidak sesuai dengan order Missing info
Tech Issue Tech
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Driver
Produk tidak sesuai dengan order Misunderstanding
RASA tidak sesuai Keasinan Misunderstanding
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Driver
Presentasi makanan Outlet
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai Missing info
RASA tidak sesuai Keasinan Misunderstanding
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Missing info
[No Complaint] Feedback
RASA tidak sesuai Outlet
RASA tidak sesuai Rasa asam Missing info
Order tidak lengkap Outlet
Order tidak lengkap Outlet
Order tidak lengkap Outlet
RASA tidak sesuai Rasa asam Missing info
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Outlet
Order tidak lengkap Outlet
Order tidak lengkap Missing info
Order tidak lengkap Outlet
Presentasi makanan Misunderstanding
PORSI tidak sesuai Missing info
PORSI tidak sesuai BD
[No Complaint] Feedback
TEKSTUR tidak sesuai Keras Misunderstanding
Produk tidak sesuai dengan order Missing info
PORSI tidak sesuai Missing info
RASA tidak sesuai BD
Order tidak lengkap Outlet
RASA tidak sesuai Outlet
TEKSTUR tidak sesuai Keras Outlet
[No Complaint] Feedback
PORSI tidak sesuai Missing info
[No Complaint] Feedback
PORSI tidak sesuai BD
PORSI tidak sesuai BD
TEKSTUR tidak sesuai Outlet
PORSI tidak sesuai BD
Order tidak lengkap Misunderstanding
Produk tidak sesuai dengan order Driver
Order tidak lengkap Outlet
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Outlet
Produk tidak sesuai dengan order Outlet
Produk tidak sesuai dengan order Misunderstanding
RASA tidak sesuai Kurang/tidak pedas Misunderstanding
Order tidak lengkap Missing info
Produk tidak sesuai dengan order Outlet
[No Complaint] Feedback
RASA tidak sesuai Missing info
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai BD
Order tidak lengkap Outlet
PORSI tidak sesuai BD
Produk tidak sesuai dengan order Outlet
PORSI tidak sesuai Misunderstanding
PORSI tidak sesuai Outlet

Waktu pengiriman terlalu lama Missing info

RASA tidak sesuai Missing info
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Missing info
Produk tidak sesuai dengan order Outlet
Produk tidak sesuai dengan order Outlet
Waktu pengiriman terlalu lama
RASA tidak sesuai Kurang rasa Outlet
Produk tidak sesuai dengan order Missing info
TEKSTUR tidak sesuai Missing info
Order tidak lengkap Misunderstanding
Order tidak lengkap Outlet
TEKSTUR tidak sesuai Kurang/tidak crispy Outlet
PORSI tidak sesuai
RASA tidak sesuai Missing info
Waktu pengiriman terlalu lama Missing info
Waktu pengiriman terlalu lama Misunderstanding
Order tidak lengkap Outlet

Produk tidak sesuai dengan order Outlet

RASA tidak sesuai Misunderstanding
RASA tidak sesuai Outlet
TEKSTUR tidak sesuai Outlet
RASA tidak sesuai Missing info
Produk tidak sesuai dengan order Missing info
PORSI tidak sesuai
Produk tidak sesuai dengan order Missing info
Order tidak lengkap Misunderstanding

Produk tidak sesuai dengan order Outlet

RASA tidak sesuai
Produk tidak sesuai dengan order Missing info
Produk tidak sesuai dengan order Misunderstanding
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Outlet
Produk tidak sesuai dengan order Outlet
Order tidak lengkap Outlet
PORSI tidak sesuai Missing info
Packaging Issue
Produk tidak sesuai dengan order Outlet
[No Complaint]
PORSI tidak sesuai Missing info

Presentasi makanan

Order tidak lengkap

RASA tidak sesuai Misunderstanding
Order tidak lengkap Misunderstanding
Presentasi makanan Pending
PORSI tidak sesuai
TEKSTUR tidak sesuai Nasi bermasalah Misunderstanding
[No Complaint] Missing info
[No Complaint]
[No Complaint] Missing info
Order tidak lengkap Outlet

Produk tidak sesuai dengan order Outlet

PORSI tidak sesuai
PORSI tidak sesuai
PORSI tidak sesuai
 Responsible
IF outlet, detail Timestamp check
to check
27/10/2020 [Link]

Kitchen 27/10/2020 [Link]

27/10/2020 [Link]

N/A
27/10/2020 [Link]

Checker 27/10/2020 [Link]

27/10/2020 [Link]
Kitchen 02/12/2020 [Link]

Kitchen 30/10/2020 [Link]

Kitchen 03/11/2020 [Link]

02/11/2020 [Link]

Checker 02/11/2020 [Link]

Kitchen

Kitchen 04/11/2020 [Link]

Kitchen 05/11/2020 [Link]

04/11/2020 [Link]

05/11/2020 [Link]
Cashier 05/11/2020 [Link]

Checker 05/11/2020 [Link]

 06/11/2020 [Link]
Checker 06/11/2020 [Link]

Checker 07/11/2020 [Link]

Kitchen 09/11/2020, 11:46

9 November, 10:25 am

Kitchen 09/11/2020 [Link]

Kitchen 10 November, 11 : 02
10 November, 12 : 12
10 November, 12 : 27
Checker 10/11/2020 [Link]
10/11/2020 [Link]
Kitchen 10 November, 17 : 55

Kitchen 11 November, 16 : 44
Checker 11/11/2020 [Link]
Checker 11/11/2020 [Link]
13/11/2020 [Link]
17 November, 15:54
Kitchen 16 November. 18 : 24
17 November, 16:05
Kitchen 16 november, 9 : 56
Kitchen 16 november, 9 : 56

16 november, 9 : 56
18 November, 20:04

Checker 15/11/2020 [Link]

17 November, 14 : 08

16/11/2020 [Link]
17 November, 14 : 08
Checker 16/11/2020 [Link]
Barista 17 November, 14 : 47
19 November, 12 : 43
Kitchen 17 November, 15:48
Checker 17/11/2020 [Link]
Kitchen 23 November, 13 : 06
Kitchen 18 November, 10 : 54

Kitchen 18 November, 12 : 26

Checker 18/11/2020 [Link]

19 November, 13 : 54

Kitchen 23 November, 12 : 08

Checker 20/11/2020 [Link]

Checker 20/11/2020 [Link]
Checker 20/11/2020 [Link]
20 November, 20 : 38

Kitchen 20/11/2020 [Link]

Checker 21/11/2020 [Link]
Checker 21/11/2020 [Link]

Kitchen 22 November , 19 : 45

23 November. 12 : 14
Barista
Kitchen
Cashier 24 November, 11 : 42
Kitchen 24 November, 12 : 05
17 November, 12 : 19
24 November, 11 : 42
24 November, 11 : 42
Barista 24 November, 12 : 51

25 November, 14 : 38

25 November , 14 : 56
 26 November, 14 : 55
Kitchen 25/11/20202 [Link]
Cashier
Kitchen 26 November, 14 : 38
26 November, 14 : 31
26 November, 16 : 34
Kitchen 26/11/2020 [Link]
27 November , 11 : 39
27 November , 15 :215
27 November , 15 : 15
30 November, 11:11

28/11/2020 [Link]
Checker 28/11/2020 [Link]
Kitchen 30 November, 13:37
Kitchen 29/11/2020 [Link]
29/11/2020 [Link]

Kitchen 30 November, 16:33

Checker
30 November, 16 : 27

Checker 30/11/2020 [Link]

Kitchen 1 Desember, 16 : 07
Barista 01/12/2020 [Link]
2 Desember, 15: 04

Kitchen
Kitchen 2 Desember, 15: 10
Checker 04/12/2020 [Link]
Checker 02/12/2020 [Link]
Checker 02/12/2020 [Link]
03/12/2020 [Link]
Cashier 02/12/2020 [Link]

3 Desember, 16 : 43
3 Desember, 16 : 43
Checker 05/12/2020 [Link]
05/12/2020 [Link]

Kitchen 06/12/2020 [Link]

Kitchen 7 Desember, 14 : 14

Kitchen 8 Desember, 16 : 56
7 Desember, 14 : 14
Kitchen 7 Desember, 15 : 09

Kitchen 7 Desember, 18 : 58

07/12/2020 [Link]
Checker 08/12/2020 [Link]
Kitchen 10 December 2020 11:42
Checker 08/12/2020 [Link]
Kitchen 10 December 2020 16:08
10 December 2020 12:34
Kitchen 10 December 2020 13:04
10 December 2020 14:14

Kitchen 11 December, 15 : 04
Checker
Cashier

Kitchen 14 December, 12 : 19
14 December, 12 : 25
Kitchen 14 December, 12 : 41
Kitchen 13/12/2020 17.50.00
Barista 12/12/2020 [Link]
Checker
Checker
Checker

14 December, 15 : 12
14 December, 15 : 50
Barista 16 December 11:48
14 December, 16 : 33
 14 December, 16 : 37
Checker 15 December , 11 : 30
17 Desember, 12 : 23
Checker
20 December, 22 : 16
Kitchen 16 December, 14 : 18
Checker
Checker 15 December, 15 : 40
16 December 11 : 50
Kitchen 16 December, 11 : 39
Checker 15 December, 20 : 59
16 December, 20 : 35

17 December, 1 : 29
17 December, 15 : 03

Kitchen 17 December, 16 : 15
18 December, 14 : 21
22 December 14:32
17 December, 9: 52
Checker 17 December, 16: 52
Checker
18 December, 14 : 22
Kitchen 17 December, 19: 26

Kitchen 22 December, 11 : 59
18 December, 20: 44

Barista
Kitchen 21 December, 2020
Kitchen 21 Desember, 14 : 14
22 Desember, 12 : 42
Cashier 22 Desember, 10 : 17
22 Desember, 15 : 56

23 December, 15 : 30

23 December, 15 : 30
23 December, 15 : 31
24 Desember 2020, 23.20.00
Cashier
Kitchen
 24 December , 20 : 58
Checker

Checker
28 December, 19 : 20
Checker

Cashier
28 December, 13 : 20
Checker
Kitchen 27 December, 23 : 03

28 December, 12 : 12

Kitchen 29 December, 14 : 43
2 Januari, 7 : 44

Kitchen 28 December. 21 : 24
Cashier
Kitchen 30 Des, 13:33

29 December , 23 : 19
Checker

Kitchen 29 Des, 18:40

30 December, 18 : 43
Cashier

30 December, 16 : 12

30 December, 16 : 12
Checker
Cashier 30 December, 20 : 02
01 Januari 2021, [Link]
Kitchen 04 Januari 2021, [Link]

04 Januari 2021, [Link]

1 Januari, 7 : 56
Checker

Kitchen 06 Januari 2021, [Link]

Kitchen 04 Januari 2021, [Link]

Checker
Kitchen

5 Januari 2021, 04 : 40
Cashier
5 Januari 2021, 14 : 31

Checker

5 Januari 2021, 20 : 54

06 Januari 2021,[Link]

06 Januari 2021,[Link]

07 Januari 2021,[Link]
07 Januari 2021, 10 : 31

Kitchen

Checker

08 Januari 2021, 17 : 30
Barista
Kitchen 11 Januari 2021, 8 : 34
Cashier
11 Januari 2021: [Link]
11 Januari 2021, 8 : 34
Cashier

Checker 11 Januari 2021, [Link]

11 Januari 2021, 8 : 34
Checker
Checker
Checker
11 Januari 2021, 10 : 11
Kitchen
Kitchen 12 Januari 2021, 15 : 03
Checker

Checker
12 Januari, 13:47
12/01/2021 [Link]

13 Januari 2021, 13 : 28

13 Januari 2021, 9 : 07
Checker
Cashier 14 Januari 2021, 11 : 20
Kitchen 14 Januari 2021, 14 : 54
14 Januari 2021, 11 : 23

Kitchen 18 Januari 2021, 16:08

Checker
Checker
Kitchen 20 Januari 2021, 12 :13
Checker
 18 Januari 2021, 14 :41

Cashier

18 Januari 2021, [Link]

Cashier

Checker

Cashier

Kitchen

20 Januari 2021, 12 : 14
Kitchen
Checker
21 Januari, 12 : 40
Kitchen
Kitchen

Kitchen 22 Januari , 14 : 07

Checker 26 Januari 2021, [Link]

Kitchen 25 januari, 12 : 12

25 Januari, 07 : 12

25/01/2021 [Link]
Checker

Barista
25 Januari. 18 : 48
Kitchen 26 Januari. 13 : 50
Kitchen 26 Januari, 14 : 19
26 Januari, 14 : 21
Cashier
26 Januari, 14 : 46

Checker
Checker
Checker
Checker

Cashier

31 Januari, 19 : 48

31 Januari, 19 : 48

31 Januari, 19 : 48

3 Februari 13 : 12

Checker

Kitchen
 Type of Complaint Responsible to check
RASA tidak sesuai QC CE Customer excellence
[No Complaint] None QC Quality control
Order tidak lengkap CE DS Digital surveillance
Penemuan Benda Asing/Kotor DS AM Area Manager
Produk tidak sesuai dengan order CE
TEKSTUR tidak sesuai DS
PORSI tidak sesuai AM
Packaging Issue AM
Pelayanan pelanggan buruk CE
Produk TIDAK MATANG DS / QC
Tech Issue Tech Team
Other Sari
Waktu pengiriman terlalu lama Admin