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Essential Handshake and Introduction Etiquette

The document outlines proper etiquette for handshakes, introductions, and greetings, emphasizing the importance of firmness, eye contact, and cultural considerations. It also details the rules for making introductions and the appropriate use of names and titles. Additionally, it includes guidance on table manners and settings, particularly in a formal dining context.

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mdmoinulhaquejudge
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180 views44 pages

Essential Handshake and Introduction Etiquette

The document outlines proper etiquette for handshakes, introductions, and greetings, emphasizing the importance of firmness, eye contact, and cultural considerations. It also details the rules for making introductions and the appropriate use of names and titles. Additionally, it includes guidance on table manners and settings, particularly in a formal dining context.

Uploaded by

mdmoinulhaquejudge
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Different Behavioral Issues

Dr. M. Mizanur Rahman


DG, BIAM
Handshake
Rules of handshake

 Do not squeeze too hard. A handshake should be


firm, but not bone crunching
 Eye contact and a smile during the handshake are
also essential because they show attentiveness.
 A handshake should last about five seconds.
 Shaking the ‘hand up and down excessively.
 Rotating the hands with one hand on top of the
other.
 Flapping the elbow or locking the elbow straight.
When a handshake is not appropriate

 You should avoid shaking hands when


the other person has his or her hands full.
 The person you want to greet is someone
much higher ranked than you and to whom
you really have nothing to say.
 Religious and ethnic background before
you attempt to shake hands, especially in
a foreign country. Muslim women may
not choose to shake hands.
 The conservation approach is usually
safest.
The rules of introduction are as follows:

 Introduce the younger to the older


 Introduce your company peer to a peer in
another company
 Introduce a junior to a senior executive
 Introduce a fellow executive to a client or
customer
 Introduce a nonofficial to an official person
Keep the following pointers in mind
whenever you are making introductions:

 Avoid using nicknames unless that name is the


person’s business name.
 Use full names (first and last)
 Use titles such as Dr. for a Ph.D. when you know the
person’s always uses one.
 Always use a dignitary’s title, even if they are
retired.
 Speak slowly and clearly so each name can be
heard.
 Make a brief statement about each person’s
interests or recent accomplishments.
In our country, we usually say ‘Salaam’ or ‘Adaab’
at the time of greeting someone. But in the
western world, greetings vary according to the
time of the day. From 12 o’clock at night to 12
o’clock in the day, you say ‘Good Morning’, from
12 o’clock onwards until 6:00 pm (in the winter, it
may be 5:00 pm), you say ‘Good Afternoon’, and
from 6:00 pm onwards (or 5:00 pm, in the winter)
until 12 o’clock at night, you say ‘Good Evening’.
Always remember that ‘Good Night’ is not a
welcome greeting, you only say it at the time of
departure.
Table Manner & Table Setting
 During the courses of a meal you pick up the
silverware pieces from the outside in, toward your
plate.
Dinner Table Setting at Home
Formal Table Setting
Continental Style
Holding a fork in left hand, prongs down
Resting Position Closed Position
(not finished eating) (finished eating)
Executive Like Qualities:
২২ ২২২২
…..

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