Shamgar (10/11/2024, [Link] PM): Hi Debi!
Thank you for contacting Vista, my name
is Shamgar.
How can I help you today?
Debi (10/11/2024, [Link] PM): I am trying to set up an account- what time are you
available until?
Debi (10/11/2024, [Link] PM): I’m not seeing an option
Shamgar (10/11/2024, [Link] PM): I completely understand your concern that you
would like to set up an account. Rest assured, you met the right agent and it will
be my pleasure to assist you.
Debi (10/11/2024, [Link] PM): I found a typo on my order need to cancel and re-
upload
Shamgar (10/11/2024, [Link] PM): Can you please provide the order number?
Debi (10/11/2024, [Link] PM): Sure- give me a sec
Shamgar (10/11/2024, [Link] PM): Okay, Debi.
Debi (10/11/2024, [Link] PM): : VP_R1BFCJQV
Shamgar (10/11/2024, [Link] PM): Thank you for the order number.
Debi (10/11/2024, [Link] PM): No- thank you!!
Shamgar (10/11/2024, [Link] PM): Please go to the Vistaprint homepage, click on my
Account in the top right corner and you will see the Order history and reorder.
Shamgar (10/11/2024, [Link] PM): Click on the search Icon and enter the order
number to link tthe order to your account.
Debi (10/11/2024, [Link] PM): Ok. Let me get my computer
Debi (10/11/2024, [Link] PM): Doing this on my phone
Shamgar (10/11/2024, [Link] PM): Okay
Shamgar (10/11/2024, [Link] PM): Are we still connected, Debi ?
Debi (10/11/2024, [Link] PM): Almost there yes
Shamgar (10/11/2024, [Link] PM): Okay.
Debi (10/11/2024, [Link] PM): B
Debi (10/11/2024, [Link] PM): I’m on the page hello, Debi
Shamgar (10/11/2024, [Link] PM): Please go to the Vistaprint homepage, click on my
Account in the top right corner and you will see the Order history and reorder.
Debi (10/11/2024, [Link] PM): I do not see thst
Debi (10/11/2024, [Link] PM): Ok.. found it
Shamgar (10/11/2024, [Link] PM): Click on the search Icon and enter the order
number to link tthe order to your account.
Debi (10/11/2024, [Link] PM): Ok
Debi (10/11/2024, [Link] PM): I see that - see the order
Debi (10/11/2024, [Link] PM): Connected order to my account
Shamgar (10/11/2024, [Link] PM): Now please got to my project and upload the
design, so that I can update the order on my end.
Debi (10/11/2024, [Link] PM): Ok - but that design is on my pc at work!!! Ughhh
Debi (10/11/2024, [Link] PM): Can I cancel and upload tomorrow?
Shamgar (10/11/2024, [Link] PM): THe order has been cancelled I can go ahead a
apply the credit to your account and so that you can reorder when you are ready.
Debi (10/11/2024, [Link] PM): Omgoodness!!! That is perfect!!! Thank you!!
Debi (10/11/2024, [Link] PM): You are the best!!!
Shamgar (10/11/2024, [Link] PM): You're welcome, Debi. The credit has been
successfully applied.
Debi (10/11/2024, [Link] PM): Thank you!!
Shamgar (10/11/2024, [Link] PM): It's been a pleasure assisting you, Is there
anything else I can assist you with?
Debi (10/11/2024, [Link] PM): I’d love to send someone an email about your great
service. Who can I contact?
Shamgar (10/11/2024, [Link] PM): At the end of the chat there will be the option
to leave a comment.
Debi (10/11/2024, [Link] PM): Thanks!
Shamgar (10/11/2024, [Link] PM): Thank you for choosing Vista! We're grateful for
your trust, and we're always here to provide exceptional support! Have a wonderful
day!
