Submitted to:

Prof. Dr. Waqas Farooq

Submitted by:
Mahnoor Bilal
Roll no:
BC22: 034
Semester:
[Link] (Hons.) 8th sem
Subject:
Performance Management
Department:
Hailey College of Commerce, University Of The Punjab
 Assignment Topic:
Pakistan Petroleum Limited (PPL)
Introduction:
Pakistan Petroleum Limited (PPL) is a major Pakistani multinational petroleum exploration and
production company. Established in 1950, PPL plays a pivotal role in the exploration and
production of oil and natural gas in Pakistan. The company is one of the largest state-owned
enterprises in the country, contributing significantly to the national energy supply.
PPL operates several oil and gas fields across Pakistan, including the Sui Gas Field, one of the
largest natural gas fields in the country. The company is involved in all stages of the petroleum
industry, from exploration and drilling to production and distribution. PPL also engages in joint
ventures and partnerships with both local and international companies to enhance its
exploration and production capabilities.
The company is known for its commitment to technological innovation, safety, and
environmental stewardship, making it a key player in Pakistan's energy sector.

Job Analysis:
Managing Director at Pakistan Petroleum Limited
Job Title: Managing Director (MD)
Location: Headquarters, Karachi, Pakistan
Reports To: Board of Directors

Job Summary:
The Managing Director of Pakistan Petroleum Limited (PPL) is responsible for providing
strategic leadership, operational management, and overall direction to ensure the company's
growth, profitability, and sustainability. The MD will drive the execution of PPL's vision and
mission, oversee its business operations, and maintain effective relationships with stakeholders,
including government bodies, partners, and the community.
Key Responsibilities:
1. Strategic Leadership:
- Develop and implement long-term strategies aligned with PPL's goals.
- Lead the company in exploring new business opportunities and markets.
- Ensure the alignment of departmental goals with the company's strategic objectives.
2. Operational Management:
- Oversee daily operations, ensuring efficiency, cost-effectiveness, and compliance with
regulations.
- Implement best practices in exploration, production, and distribution of petroleum products.
- Ensure robust risk management and mitigation strategies.
3. Financial Oversight:
- Develop and manage the company’s budget and financial activities.
- Ensure the financial health and profitability of the company.
- Oversee investment and capital allocation decisions.
4. Stakeholder Engagement:
- Maintain strong relationships with key stakeholders, including government officials,
partners, investors, and the community.
- Represent PPL in public forums, industry events, and with regulatory bodies.
- Ensure transparent and effective communication with the Board of Directors.
5. Organizational Development:
- Foster a culture of innovation, excellence, and continuous improvement.
- Lead talent management efforts, including hiring, training, and retention of key personnel.
- Promote a safe and healthy work environment, adhering to all safety and environmental
regulations.
6. Corporate Governance:
- Ensure adherence to corporate governance standards and ethical practices.
- Oversee compliance with legal and regulatory requirements.
- Implement policies and procedures that promote the company’s values and integrity.

 Qualifications:
- Education: Advanced degree in Business Administration, Petroleum Engineering, or a related
field.
- Experience: Minimum 15-20 years of experience in the oil and gas industry, with at least 10
years in a senior leadership role.
- Skills:
- Strong strategic thinking and problem-solving abilities.
- Excellent leadership and people management skills.
- In-depth knowledge of the petroleum industry and market dynamics.
- Strong financial acumen and experience with budgeting and financial management.
- Exceptional communication and negotiation skills.
 Key Competencies:
- Visionary Leadership: Ability to set and articulate a clear vision for the company's future.
- Decision Making: Capable of making strategic and operational decisions under pressure.
- Stakeholder Management: Proficient in building and maintaining relationships with diverse
stakeholders.
- Innovation: Drive innovation and embrace new technologies and methods.
- Ethical Integrity: Uphold the highest standards of ethics and corporate governance.
This role is crucial for the continued success and growth of Pakistan Petroleum Limited,
requiring a dynamic leader with a deep understanding of the petroleum sector and the ability
to navigate complex business landscapes.

Job Description:
Position: Managing Director (MD)
Location: Karachi, Pakistan
Reports To: Board of Directors
 Overview:
The Managing Director (MD) at Pakistan Petroleum Limited (PPL) leads the company by setting
strategic direction, overseeing daily operations, ensuring financial health, and maintaining
strong stakeholder relationships. The MD is responsible for achieving PPL's goals and sustaining
its leadership in the petroleum industry.
 Key Responsibilities:
Develop and implement long-term strategies and explore new business opportunities.
- Operational Management: Oversee efficient, compliant operations and implement best
practices.
- Financial Oversight: Manage budgets, ensure profitability, and oversee investments.
- Stakeholder Engagement: Maintain relationships with government, partners, investors, and
the community.
- Organizational Development: Foster innovation, manage talent, and ensure a safe work
environment.
- Corporate Governance: Adhere to corporate governance standards and legal requirements.

 Qualifications:
- Advanced degree in Business Administration, Petroleum Engineering, or related field.
- 15-20 years of oil and gas industry experience, including 10 years in senior leadership.
- Strong strategic, financial, and leadership skills.
 Application Process:
Submit resume and cover letter to [HR contact or application portal].
 Equal Opportunity Employer:
PPL celebrates diversity and is committed to creating an inclusive environment for all
employees.

Job Specifications:
Position: Managing Director (MD)
Location: Karachi, Pakistan
Reports To: Board of Directors
 Education and Experience:
- Education: Advanced degree in Business Administration, Petroleum Engineering, or a related
field.
- Experience: Minimum of 15-20 years in the oil and gas industry, with at least 10 years in a
senior leadership role.
 Knowledge, Skills, and Abilities:*
- Strategic Thinking: Ability to develop and implement long-term strategies aligned with
company goals.
- Industry Knowledge: In-depth understanding of the petroleum industry, including exploration,
production, and market dynamics.
- Financial Acumen: Strong understanding of financial management, budgeting, and investment
strategies.
- Leadership: Proven leadership skills with the ability to inspire and manage large teams
effectively.
- Operational Management: Experience in overseeing daily operations and ensuring regulatory
compliance.
- Risk Management: Proficiency in identifying and mitigating risks.
- Stakeholder Management: Excellent skills in building and maintaining relationships with
government bodies, partners, investors, and the community.
- Communication: Exceptional verbal and written communication skills, with the ability to
represent the company in public forums and industry events.
- Innovation: Ability to drive innovation and embrace new technologies and methods.
- Ethical Integrity: Commitment to upholding the highest standards of ethics and corporate
governance.

 Key Competencies:
- Visionary Leadership: Ability to set and articulate a clear vision for the company’s future.
- Decision Making: Capable of making strategic and operational decisions under pressure.
- Problem Solving: Strong problem-solving skills to address complex business challenges.
- Negotiation: Effective negotiation skills to manage relationships and secure favorable
outcomes.
- Adaptability: Ability to adapt to changing market conditions and regulatory environments.
 Personal Attributes:
- Integrity: High ethical standards and a commitment to transparency.
- Resilience: Ability to remain composed and effective under pressure.
- Initiative: Proactive in identifying opportunities and driving positive change.
- Cultural Sensitivity: Understanding and appreciation of diverse cultures and practices,
especially within the context of Pakistan and the broader region.
These specifications ensure that the Managing Director of Pakistan Petroleum Limited has the
necessary education, experience, and competencies to lead the company effectively, ensuring
its growth, profitability, and sustainability.

Interview Questions:
1. Strategic Vision and Leadership:
- Can you describe a time when you developed and implemented a successful long-term
strategy in the oil and gas industry? What were the key elements and outcomes?
2. Industry Knowledge:
- What do you see as the biggest challenges and opportunities currently facing the petroleum
industry, and how would you address them as the Managing Director of PPL?
3. Financial Management:
- Describe your experience with financial management and budgeting in a large organization.
How do you ensure the financial health and profitability of a company?
4. Operational Efficiency:
- Can you provide an example of how you improved operational efficiency in a previous role?
What specific measures did you implement?
5. Risk Management:
- Discuss a situation where you identified and mitigated significant risks within a project or
company. What was your approach and what were the results?
6. Stakeholder Engagement:
- How do you build and maintain effective relationships with key stakeholders, such as
government officials, partners, and investors?
7. Leadership and Team Development:
- How do you foster a culture of innovation and excellence within a team? Can you give an
example of how you have developed and retained top talent?
8. Corporate Governance and Ethics:
- Describe a situation where you had to ensure compliance with legal and regulatory
requirements. How do you promote ethical practices within an organization.
9. Adaptability and Problem-Solving:
- How do you handle unexpected challenges or changes in the market? Can you share an
example where your adaptability led to a successful outcome?
10. Communication and Public Representation:
- As the face of PPL, how do you ensure effective communication both internally and
externally? Can you describe a time when your public representation positively impacted the
company’s reputation?
These questions are designed to evaluate the candidate's strategic thinking, industry
knowledge, financial acumen, leadership skills, and ability to manage relationships and ethical
practices, ensuring they are well-equipped to lead Pakistan Petroleum Limited effectively.

Job Performance Standards:

Position: Managing Director (MD)
Location: Karachi, Pakistan
Reports To: Board of Directors
1. Strategic Leadership and Vision:
- Performance Standard: Develop and implement long-term strategies that align with PPL’s
goals, achieving a minimum of 10% growth in revenue and market share annually.
- Measurement: Regular strategic reviews, achievement of business milestones, and feedback
from the Board of Directors.
2. Operational Efficiency:
- Performance Standard: Ensure efficient and compliant daily operations, achieving a 15%
improvement in operational efficiency and a 10% reduction in operational costs year over year.
- Measurement: Operational performance metrics, compliance audits, and cost reduction
reports.
3. Financial Management:
- Performance Standard: Maintain the financial health and profitability of PPL, ensuring
annual budget adherence and achieving a minimum 12% return on investment (ROI).
- Measurement: Financial statements, budget reports, and ROI calculations.
4. Stakeholder Engagement:
 - Performance Standard: Maintain and enhance relationships with key stakeholders,
achieving a 90% satisfaction rate from stakeholder surveys and securing at least three new
strategic partnerships annually.
- Measurement: Stakeholder satisfaction surveys, partnership agreements, and engagement
activity reports.
5. Risk Management:
- Performance Standard: Implement robust risk management strategies, reducing identified
risks by 20% annually and ensuring no major operational disruptions.
- Measurement: Risk assessment reports, incident records, and risk mitigation outcomes.
6. Leadership and Talent Management:
- Performance Standard: Foster a culture of innovation and excellence, with a 90% employee
retention rate and a 15% improvement in employee satisfaction scores annually.
- Measurement: Employee retention rates, satisfaction surveys, and performance reviews.
7. Corporate Governance and Ethics:
- Performance Standard: Ensure adherence to corporate governance standards and ethical
practices, achieving 100% compliance with all legal and regulatory requirements.
- Measurement: Compliance audit reports, legal filings, and governance reviews.
8. Communication and Public Representation:
- Performance Standard: Maintain effective communication internally and externally,
achieving a 95% positive response rate from public relations activities and internal
communications surveys.
- Measurement: Public relations impact assessments, communication effectiveness surveys,
and media coverage analysis.
*9. Innovation and Continuous Improvement:
- Performance Standard: Drive innovation within PPL, launching at least two major innovative
projects or initiatives annually that contribute to operational or strategic improvements.
- Measurement: Project launch and completion reports, innovation impact assessments, and
stakeholder feedback.
10. Adaptability and Problem-Solving:
- Performance Standard: Demonstrate adaptability to market changes and effective problem-
solving, with a minimum of three successful resolutions of critical issues annually.
 - Measurement: Issue resolution reports, market adaptability assessments, and feedback from
the Board and key stakeholders.
These performance standards provide clear expectations and measurable criteria to ensure the
Managing Director effectively leads Pakistan Petroleum Limited towards its strategic objectives,
operational excellence, and sustained growth.

Key Performance Indicators (KPIs):

1. Financial Performance:
- Revenue Growth: Achieve at least 10% annual growth in revenue.
- Profit Margin: Maintain or improve the profit margin to at least 15%.
- Return on Investment (ROI): Achieve a minimum ROI of 12%.
2. Operational Efficiency:
- Cost Reduction: Reduce operational costs by 10% year over year.
- Operational Efficiency: Improve efficiency metrics (e.g., production output per unit cost) by
15%.
- Project Completion: Ensure 90% of projects are completed on time and within budget.
3. Strategic Initiatives:
- Market Expansion: Enter at least two new markets or secure three new strategic
partnerships annually.
- Innovation Projects: Launch at least two significant innovation projects each year.
- Strategic Goals: Achieve key strategic goals as set out in the annual business plan.
4. Risk Management:
- Risk Reduction: Reduce identified business risks by 20% annually.
- Compliance: Maintain 100% compliance with industry regulations and legal requirements.
5. Stakeholder Engagement:
- Stakeholder Satisfaction: Achieve a 90% satisfaction rate from stakeholder surveys.
- Partnerships: Establish and maintain at least three new strategic partnerships each year.
- Community Engagement: Implement at least two major community engagement initiatives
annually.
6. Leadership and Talent Management:
- Employee Retention: Achieve a 90% employee retention rate.
- Employee Satisfaction: Improve employee satisfaction scores by 15% annually.
- Leadership Development: Ensure 100% of senior management participate in leadership
development programs.
7. Corporate Governance and Ethics:
- Compliance Audits: Pass all internal and external compliance audits with no major findings.
- Ethical Standards: Ensure zero incidents of ethical breaches or corporate governance
violations.
8. Environmental and Safety Performance:
- Safety Incidents: Reduce the number of safety incidents by 25% year over year.
- Environmental Impact: Implement at least three major initiatives to reduce the
environmental impact annually.
9. Communication and Public Relations:
- Internal Communication: Achieve a 95% positive response rate from internal
communications surveys.
- Public Relations: Maintain a 90% positive media coverage rate.
10. Customer Satisfaction:
- Customer Feedback: Achieve a 90% positive feedback rate from customer surveys.
- Service Delivery: Ensure 95% of customer projects and services are delivered on time and
meet quality standards.
These KPIs provide a comprehensive framework for assessing the Managing Director's
performance across critical areas, ensuring alignment with Pakistan Petroleum Limited's
strategic objectives and operational excellence.

 To effectively record and measure the Key Performance Indicators (KPIs) for the
Managing Director of Pakistan Petroleum Limited, the following measures can be
implemented:
1. Financial Performance:
- Monthly financial reports detailing revenue, profit margins, and ROI.
- Quarterly budget reviews to track cost reduction initiatives and operational efficiency.
2. Operational Efficiency:
- Regular operational performance reviews comparing actual metrics against targets.
- Project management software to track project timelines, budgets, and completion status.
3. Strategic Initiatives:
- Quarterly progress reports on market expansion efforts and partnership developments.
- Innovation project status updates, including milestones achieved and outcomes.
4. Risk Management:
- Risk register documenting identified risks, mitigation strategies, and progress.
- Compliance audit reports highlighting areas of compliance and any corrective actions taken.
5. Stakeholder Engagement:
- Stakeholder satisfaction surveys conducted semi-annually or annually.
- Partnership agreements and communication records with stakeholders.
6. Leadership and Talent Management:
- Employee retention rates and turnover reports.
- Employee satisfaction surveys conducted bi-annually.
- Training and development records for senior management.
7. Corporate Governance and Ethics:
- Records of compliance audits and outcomes.
- Incident reports for any ethical breaches or governance violations.
8. Environmental and Safety Performance:
- Safety incident reports and trend analysis.
- Environmental impact assessments and improvement initiatives.
9. Communication and Public Relations:
- Internal communication survey results.
- Media monitoring reports and analysis of public relations activities.
10. Customer Satisfaction:
 - Customer feedback surveys conducted regularly.
- Service delivery performance metrics tracked in real-time.
These measures should be recorded systematically using appropriate tools and platforms, such
as financial software, project management systems, survey tools, and compliance tracking
software. Regular reviews and updates should be conducted to ensure accurate monitoring of
KPIs and timely interventions where necessary to address any deviations from targets.

360-Degree Performance Appraisal Form

Employee Details:
- Name: [Managing Director's Name]
- Department: [Managing Director's Department]
- Period Covered: [Date Range of Appraisal]

 Instructions:
This appraisal form is designed to collect feedback from various stakeholders to evaluate the
performance of the Managing Director. Please rate the Managing Director's performance on
each competency using the following scale:
1 = Strongly Disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly Agree

Part I: Self-Assessment
1. Strategic Leadership and Vision:
- Sets clear strategic direction for the company.
- Implements long-term strategies aligned with organizational goals.
2. Operational Efficiency:
- Manages daily operations effectively and efficiently.
- Implements measures to improve operational processes and performance.
3. Financial Management:
- Manages finances effectively to ensure profitability and sustainability.
- Makes informed financial decisions aligned with organizational objectives.
4. Stakeholder Engagement:
- Builds and maintains positive relationships with key stakeholders.
- Represents the organization professionally in public forums and events.
5. Leadership and Talent Management:
- Inspires and motivates employees to achieve excellence.
- Develops and retains top talent within the organization.
6. Risk Management:
- Identifies and mitigates risks effectively to protect organizational interests.
- Implements measures to ensure compliance with regulatory requirements.
7. Corporate Governance and Ethics:
- Upholds high ethical standards and promotes a culture of integrity.
- Ensures adherence to corporate governance principles and legal requirements.
8. Communication and Public Relations:
- Communicates effectively with internal and external stakeholders.
- Represents the organization positively in the media and public relations activities.
9. Innovation and Continuous Improvement:
- Encourages innovation and creativity within the organization.
- Implements initiatives to drive ontinuous improvement across all functions.
10. Adaptability and Problem-Solving:
- Demonstrates flexibility and resilience in response to challenges.
- Effectively resolves problems and addresses issues as they arise.

Part II: Feedback from Stakeholders

1. Peer Feedback:
- [Open-ended response]
2. Subordinate Feedback:
- [Open-ended response]
3. Supervisor Feedback:
- [Open-ended response]
4. External Partner Feedback:
- [Open-ended response]