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AcmeOrderProcessingV2 200419 003031

The document outlines a process flow for order management, detailing activities and decisions across various functions such as Customer, Sales, Credit and Invoicing, Production, and Shipping. It includes time estimates for each activity, decision points, and resource allocation with hourly rates. Additionally, it describes a simulation setup for generating orders over a three-month period with specified parameters.

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gowrirajan.es
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20 views4 pages

AcmeOrderProcessingV2 200419 003031

The document outlines a process flow for order management, detailing activities and decisions across various functions such as Customer, Sales, Credit and Invoicing, Production, and Shipping. It includes time estimates for each activity, decision points, and resource allocation with hourly rates. Additionally, it describes a simulation setup for generating orders over a three-month period with specified parameters.

Uploaded by

gowrirajan.es
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd

S.

No Activity/Decision Function Type


1 Generate Order Customer Activity
2 Complete Order Sales Activity
3 Receive Order Credit and Invoicing Activity
4 Check Credit Credit and Invoicing

5 Credit Ok? Credit and Invoicing Decision

6 Proceed with order Credit and Invoicing Activity


7 Enter Order Production Activity
8 Schedule Production Production Activity
9 Make Product Production Activity
10 Assemble Packages Production Activity
11 Pick and Pack Order Shipping Activity
12 Prepare Invoice Credit and Invoicing Activity
13 Order picked? Credit and Invoicing Delay
14 Send Invoice to Shipping Credit and Invoicing Activity
15 Ship Order Shipping Activity
16 Process Payment Customer Activity

17 Address credit problem Multiple department, Activity


Sales and Customer

18 Problem Solved? Sales Decision

19 Stop Order Sales Activity


Time/Remarks VA/NVA
VA
1-3 hours, uniformly VA
5 minutes constant VA
Between 6 to 14 hours, Uniform BVA
Yes- 90%/No-10%
If Yes, Go to 6 BVA
If No, Go to 17
Go to 12 and 7 VA
0.75-1.25 hours, normally distributed VA
10-30 minutes normally distributed VA
2-6 hours, uniform VA
2-4 hours, uniform VA
30 minutes, constant, Go to 15 VA
15-45 minutes, normally distributed VA
VA
15 minutes constant VA
4-12 hours, normally distributed VA
VA

8 hours constant NVA

Yes/No, 50% for both


If Yes, Go to 6 NVA
If No, Go to 19
5 minutes constant NVA
Generator and Simulation
Generate Order - Active
Start
Generator Type: Interarrival
Schedule: Default
Start: Simulation Start
End : Simulation End
Initial Count: I
Subsequent Count: I
Interarrival Between(4,8) Hours
Spread: All at Start
Create: Report 1
Simulation Time: Calendar - Standard
Simulation Start Time: Monday 8:00 AM
Simulation End : 3 Months
Warmup Time: None
Hours/Day : 24
Days/Week : 7
Sequence: I
Active Limit: 1000
Resources
Customer Count: Unlimited
Schedule: Default
SaIes Count:1
Schedule: Default
Hourly Rate: $15.00
Credit & lnvoicing
Count: 2
Schedule: Default
Hourly Rate: $20.00
Production Count:1
Schedule: Default
Hourly Rate: $15.00
Shipping
Count:1
Schedule: Default
Hourly Rate $10.00

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