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0% found this document useful (0 votes)
18 views19 pages

Conversation Transcript

Uploaded by

sangatimukkesh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

01/24/2025 12:10 PM GMT

You 48473766

Pearson UK Support Your order has been closed, meaning each item on the

order is either on it's way to you or cancelled. Here are

your order details.

Pearson UK Support Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

Ok : Order Details

Item Status: Closed

Item Number: A103000066911

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

You Ok : Order Details

Item Status: Closed

Item Number: A103000066911


Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

Pearson UK Support Do you require further assistance?

No, this chat can be closed

Yes, connect with an agent

Start Over

You Yes, connect with an agent

Pearson UK Support Please give me a moment to check if an agent is available

Pearson UK Support Unfortunately, there are no agents available at this time.

Pearson UK Support We can create a case for you, but we need additional

information to be able to help resolve your issue. Please

provide a brief description so our team can quickly

respond.

You 48473766

Pearson UK Support I have created a case for you, the case number is: #

51211127.

01/24/2025 12:11 PM GMT

Pearson UK Support One of our agents will respond back to you via email, as

soon as possible.
Automated Process Pearson UK Support ➖

Automated Process [Link]

corporate/survey/[Link]?invitationId=

0Ki9V0000005QGP&surveyName=

pearson_uk_support_post_chat_survey&UUID=4cdc33c6-

2a06-4afe-b517-b50b86d3c2e6

01/24/2025 12:19 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

You Track Order Status

Pearson UK Support Please enter your Order Number:

You 48473766

Pearson UK Support Your order has been closed, meaning each item on the

order is either on it's way to you or cancelled. Here are

your order details.

Pearson UK Support Ok : Order Details


Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

Ok : Order Details

Item Status: Closed

Item Number: A103000066911

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

01/24/2025 12:20 PM GMT

You Ok : Order Details

Item Status: Closed

Item Number: A103000066911

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available


Pearson UK Support Do you require further assistance?

No, this chat can be closed

Yes, connect with an agent

Start Over

You Yes, connect with an agent

Pearson UK Support Please give me a moment to check if an agent is available

Pearson UK Support Unfortunately, there are no agents available at this time.

Pearson UK Support We can create a case for you, but we need additional

information to be able to help resolve your issue. Please

provide a brief description so our team can quickly

respond.

01/24/2025 12:28 PM GMT

You hi

Pearson UK Support I have created a case for you, the case number is: #

51211128.

Pearson UK Support One of our agents will respond back to you via email, as

soon as possible.

Automated Process Pearson UK Support ➖

Automated Process [Link]

corporate/survey/[Link]?invitationId=

0Ki9V0000005QI1&surveyName=

pearson_uk_support_post_chat_survey&UUID=

ab26688e-e483-4c69-a540-7a7b4a938634
01/24/2025 12:29 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

01/24/2025 12:30 PM GMT

You Track Order Status

Pearson UK Support Please enter your Order Number:

You 48473766

Pearson UK Support Your order has been closed, meaning each item on the

order is either on it's way to you or cancelled. Here are

your order details.

Pearson UK Support Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available


Carrier: Not available

Ok : Order Details

Item Status: Closed

Item Number: A103000066911

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

You Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

Pearson UK Support Do you require further assistance?

No, this chat can be closed

Yes, connect with an agent

Start Over

01/24/2025 12:32 PM GMT

You No, this chat can be closed


Automated Process Pearson UK Support ➖

Automated Process [Link]

corporate/survey/[Link]?invitationId=

0Ki9V0000005QJd&surveyName=

pearson_uk_support_post_chat_survey&UUID=8e3c4c91-

f4b0-4ee2-92be-4b45cc49d542

You hi

01/24/2025 12:33 PM GMT

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

01/24/2025 12:34 PM GMT

You Track Order Status

Pearson UK Support Please enter your Order Number:

You 48473766

Pearson UK Support Your order has been closed, meaning each item on the

order is either on it's way to you or cancelled. Here are

your order details.


Pearson UK Support Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

Ok : Order Details

Item Status: Closed

Item Number: A103000066911

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

You Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available


Pearson UK Support Do you require further assistance?

No, this chat can be closed

Yes, connect with an agent

Start Over

You Yes, connect with an agent

Pearson UK Support Please give me a moment to check if an agent is available

Pearson UK Support Unfortunately, there are no agents available at this time.

Pearson UK Support We can create a case for you, but we need additional

information to be able to help resolve your issue. Please

provide a brief description so our team can quickly

respond.

01/24/2025 12:35 PM GMT

You hi

Pearson UK Support I have created a case for you, the case number is: #

51211131.

Pearson UK Support One of our agents will respond back to you via email, as

soon as possible.

Automated Process Pearson UK Support ➖

Automated Process [Link]

corporate/survey/[Link]?invitationId=

0Ki9V0000005QLF&surveyName=

pearson_uk_support_post_chat_survey&UUID=72bcce9a-

9e1c-42cb-9abf-a040e3c86355
01/24/2025 12:46 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

You Track Order Status

Pearson UK Support Please enter your Order Number:

Automated Process Pearson UK Support ➖

You quit

Automated Process You've opted out of receiving messages from us, so we

won't contact you again.

01/24/2025 12:52 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability


Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

You Track Order Status

Pearson UK Support Please enter your Order Number:

01/24/2025 01:01 PM GMT

Automated Process Pearson UK Support ➖

You quit

Automated Process You've opted out of receiving messages from us, so we

won't contact you again.

01/24/2025 01:03 PM GMT

You quit

Automated Process You've opted out of receiving messages from us, so we

won't contact you again.

You h

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

01/24/2025 01:04 PM GMT

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies
Ordering Resources

Payments and Invoices

01/24/2025 01:24 PM GMT

Automated Process Pearson UK Support ➖

You quit

Automated Process You've opted out of receiving messages from us, so we

won't contact you again.

01/24/2025 01:25 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

You Track Order Status

Pearson UK Support Please enter your Order Number:

You 48473766

Pearson UK Support Your order has been closed, meaning each item on the

order is either on it's way to you or cancelled. Here are

your order details.


Pearson UK Support Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

Ok : Order Details

Item Status: Closed

Item Number: A103000066911

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available

You Ok : Order Details

Item Status: Closed

Item Number: A103000240286

Quantity Shipped: Not available

Quantity Ordered: 1

Shipped Date: Not available

Tracking #: Not available

Carrier: Not available


Pearson UK Support Do you require further assistance?

No, this chat can be closed

Yes, connect with an agent

Start Over

01/24/2025 01:26 PM GMT

You No, this chat can be closed

Automated Process Pearson UK Support ➖

Automated Process [Link]

corporate/survey/[Link]?invitationId=

0Ki9V0000005QQ5&surveyName=

pearson_uk_support_post_chat_survey&UUID=b98998a5-

a82b-49ca-b0cd-af476c5dab8a

01/24/2025 01:27 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

01/24/2025 01:28 PM GMT

Automated Process Pearson UK Support ➖


You quit

Automated Process You've opted out of receiving messages from us, so we

won't contact you again.

01/24/2025 01:31 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

01/24/2025 03:47 PM GMT

You Connect with an Agent

01/24/2025 03:48 PM GMT

Pearson UK Support I'm checking to see if an agent is available.

Pearson UK Support Unfortunately, there are no agents available at this time.

Pearson UK Support We can create a case for you, but we need additional

information to be able to help resolve your issue. Please

provide a brief description so our team can quickly

respond.

You test
Pearson UK Support I have created a case for you, the case number is: #

51212409.

Pearson UK Support One of our agents will respond back to you via email, as

soon as possible.

Automated Process Pearson UK Support ➖

Automated Process [Link]

corporate/survey/[Link]?invitationId=

0Ki9V0000005QWX&surveyName=

pearson_uk_support_post_chat_survey&UUID=d3cf7268-

e115-4baf-af8d-38b3d782e8f5

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies

Ordering Resources

Payments and Invoices

You Connect with an Agent

Pearson UK Support I'm checking to see if an agent is available.

Pearson UK Support Unfortunately, there are no agents available at this time.

Pearson UK Support We can create a case for you, but we need additional
information to be able to help resolve your issue. Please

provide a brief description so our team can quickly

respond.

You test

Pearson UK Support I have created a case for you, the case number is: #

51212410.

Pearson UK Support One of our agents will respond back to you via email, as

soon as possible.

Pearson UK Support

End chat to take Survey

01/24/2025 03:54 PM GMT

Automated Process Pearson UK Support ➖

You quit

Automated Process You've opted out of receiving messages from us, so we

won't contact you again.

01/24/2025 03:55 PM GMT

You hi

Automated Process Pearson UK Support ➕

Pearson UK Support Hello, Kevin Anderson! I’m Sam, your digital assistant.

Pearson UK Support Which topic can I help you with?

Title Pricing and Availability

Track Order Status

Invoice Copies
Ordering Resources

Payments and Invoices

01/24/2025 03:56 PM GMT

You Track Order Status

Pearson UK Support Please enter your Order Number:

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