uni-directional antennas and that will keep the signal from getting
TLE broadcast in all directions.
INFORMATION COMMUNICATION
TECHNOLOGY 10 6. WIRELESS NETWPORK CONFIGURATION-Wi-Fi networks with
encryption options like WPA or WEP turned on require computers to
3 Quarter 2024-2025
rd
use matching security keys when connecting. If someone changes
Module-4 the encryption keys or password on the access point, devices that
I worked before will suddenly be unable to establish sessions and
Internet connections. Likewise (though less likely), if the access point
settings are changed to require using a specific Wi-Fi channel
Network Problems number, some computers may be unable to discover it.
When you suddenly cannot connect to the Internet, any of several
things could be wrong. Use this checklist to find and solve common ACTION: Confirm that the Wi-Fi channel number and encryption
Internet connection problems. keys on your router have not recently changed (check with the
network administrator if necessary). When using a hotspot, follow the
1. UNPLUGGED NETWORK CABLE-Unplugged or network cables provider's instructors for signing in carefully.
are one of the most common reasons why you might suddenly find
yourself unable to connect to the Internet. That is a problem on 7. BROABAND ROUTER OR ACCESS POINT MALFUNCTIONS-
wireless networks, but on most laptops the wireless-fidelity (Wi-Fi) Home networks that use broadband routers are easier to manage
radio can be inadvertently shut off instead. On home networks, it is than those without one, but technical glitches with the router can also
also possible that someone unplugged the router. prevent computers from connecting to the Internet. Router failures
are caused by overheating, excessive traffic, or simply a faulty unit.
ACTION: Ensure your wired or wireless network hardware is Typical symptoms of a flaky router include computers on the network
switched on and plugged in. not being able to obtain IP addresses, or the router console not
responding to requests.
2. WEBSITE TEMPORARY OFFLINE-What may seem to be a
network problem connecting to the Internet is sometimes simply a ACTION: Check the router's lights and console if possible, to ensure
Web site (or whatever server is on the other end of the connection) it is running and responding properly. Troubleshoot and reset the
being temporarily offline. router if necessary. Change the old router if necessary.
ACTION: Before assuming your internet connection is faulty, try 8. BLOCKED BY YOUR SERVICE PROVIDER-Internet Service
visiting several popular Web sites rather than just one. Providers (ISPs) can choose to block access from your account if
you fail to make payment or otherwise violate the provider’s Terms of
3. IP ADDRESS CONFLICTS-If your computer and another on the Service. Especially when using paid hotspots that charge by the hour
network both have the same IP address, the conflict between them or day, sometimes people forget to keep their subscription updated.
will prevent either from working properly online. Other common reasons an ISP might block your account include
exceeding bandwidth caps, sending spam e-mail, and downloading
ACTION: To resolve an IP conflict, follow these instructions to illegal or inappropriate content.
release and renew your IP address. If your network uses static IP
addresses, manually change your IP to a different number. ACTION : Contact your ISP if you suspect your account has been
blocked.
Windows XP
Step 1: Click Start > Run. In the Run window, enter “cmd” then 9. COMPUTER GLITCHES-Computers suffer from technical glitches
click OK. or malfunctions. Although relatively uncommon nowadays, a
Step 2:On the command prompt, enter “ipconfig/release” then computer's network adapter hardware might suddenly fail due to
press [Enter]. overheating or age. Failures in the operating system software that
Step 3:Once the IP address becomes 0.0.0.0, enter control the adapter, on the other hand, can occur frequently
“ipconfig/renew” then press [Enter]. especially with computers that are heavily used. Viruses and worms
also may disable or block a computer's network interfaces from
4. COMPUTER FIREWALL MALFUNCTIONS-Firewall software functioning properly. If using a laptop or other mobile device,
running on most computers is intended to prevent unwanted network transporting it from one location to another can corrupt the state of its
traffic from disrupting its operation. Unfortunately, these software network.
firewalls can malfunction and start blocking valid Internet traffic.
When two software firewalls, such as Windows Firewall plus a third- ACTION: Check the computer and remove any malware that you will
party product, are installed on the same computer, contention find. On Windows computers, try resetting the network connection.
between the two can also incorrectly block traffic. Reboot the computer if necessary.
ACTION: If you have recently installed or upgraded software firewalls 10. NETWORK DOWNTIME-Those using satellite Internet service
on your computer, temporarily disable them to determine whether it may notice they cannot connect to the Internet during periods of very
may be the cause of Internet connection problems. bad weather. Providers in dense urban areas (including cellular
Internet carriers) sometimes are unable to support peaks in network
traffic that causes sporadic outages for some customers. Finally,
5. OUTSIDE WIRELESS SIGNAL RANGE-The performance of Wi-Fi those who subscribe to newer or more complex forms of Internet
network connections depends on distance between the device and services (such as fixed wireless broadband) may experience more
the wireless access point. The farther away a Wi-Fi device is, the downtime than others as providers encounter more issues with
slower the local connection generally runs, until it breaks altogether. relatively less mature equipment.
Wireless signal interference in the area can also limit the effective
range of a Wi-Fi connection. Whenever you are unable to reach the ACTION - If all else fails, contact your Internet provider to verify
access point, you also cannot connect to the Internet, obviously. whether they are experiencing an outage. Some providers also give
advice on troubleshooting problems connecting to their network.
ACTION: Use one of the options written below to measure the
strength of your wireless signal and try these ideas to expand the
range of your Wi-Fi. Ideally, you should place the router at a height in
some central location and away from other cordless devices. Make
sure that the router is not placed near something metallic (like an
almirah or window grills) as that will weaken the wireless signals.
Avoid mirrors as they can reflect the wireless signals away from the
desired direction. Wireless routers generally ship with omni-
directional antennas, but you can replace them with more powerful
