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Awash Bank Annual Report 2018

The Annual Report for the financial year ending June 30, 2018, highlights Awash Bank's strong performance amidst a challenging economic environment, with significant growth in deposits, loans, and profits. The bank achieved a 49.4% increase in profit before tax, reaching Birr 1.96 billion, and a 40% growth in deposits totaling Birr 45.75 billion. The report emphasizes the bank's commitment to becoming one of the top ten private banks in East Africa by 2025 through strategic initiatives and capacity building.

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Liza Tesfay
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0% found this document useful (0 votes)
1K views132 pages

Awash Bank Annual Report 2018

The Annual Report for the financial year ending June 30, 2018, highlights Awash Bank's strong performance amidst a challenging economic environment, with significant growth in deposits, loans, and profits. The bank achieved a 49.4% increase in profit before tax, reaching Birr 1.96 billion, and a 40% growth in deposits totaling Birr 45.75 billion. The report emphasizes the bank's commitment to becoming one of the top ten private banks in East Africa by 2025 through strategic initiatives and capacity building.

Uploaded by

Liza Tesfay
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Annual Report 2017/18 | 1i

ANNUAL REPORT FOR FINANCIAL


YEAR ENDED JUNE 30, 2018

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ii | Annual Report 2017/18

CORE VALUES
A- Accessibility
MISSION W- Wisdom
''To provide
innovative, A-Accountability
VISION competitive
and diversified S- Socially Responsible
"To be the First banking services
Choice World Class accessible to H- Honesty
Bank" the society with
qualified and
dedicated staff in
a profitable and
socially responsible
manner.''

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CONTENTS
Board Chairman’s Message ....................................................................1
Chief Executive Officer’s Statement ................................................8
Board of Directors’ Report........................................................................12

1. Operational Performance .............................................. 12


1.1 Mobilization of Deposits........................................................12
1.2 Loans & Advances........................................................................13
1.3 International Banking Services........................................15
1.4 Total Assets.......................................................................................17
1.5 Capital......................................................................................................17

2. Financial Performance....................................................... 18
2.1 Income.....................................................................................................18
2.2 Expenses...............................................................................................19
2.3 Profit.........................................................................................................20
2.4 Proposal on Dividend Payout..........................................20

3. Progress in Strategy Implementation and


Capacity Building Activities........................................... 21
3.1 Progress in Strategy Implementation......................21
3.2 Human Resource Developments....................................21
3.3 Service Delivery Channels....................................................22
3.4 Information Technology.........................................................23
3.5 Adoption of International Financial Reporting
Standard (IFRS)..............................................................................23
3.6 Construction of Own Buildings........................................24

4. Shariah Advisory Committee's


Attestation Report................................................................. 27
Auditors’ Report................................................................................ 29
iv | Annual Report 2017/18

Highlights of Major Performances, 2017/18

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RESPONDING TO CHANGING LIFE

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vi | Annual Report 2017/18

THE BOARD OF DIRECTORS


Antonio Carnivalle (Eng)


V/Chairman, Board of
Directors

Tabor Wami
Chairman, Board of
Directors

Abaynesh Bekele
Director

Alemu Tita Daniel Tewodros


Director Director

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Annual Report 2017/18 | vii

Amb. Dibaba Abdeta(Dr) Ephrem Tesfaye


Director Director

Eshetu Aredo Getachew Olana


Director Director

Girma Guluma (Eng) Gudissa Legesse


Director Director

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1 | Annual Report 2017/18

BOARD CHAIRMAN'S MESSAGE


 The FY 2017/18, in Ethiopia was a year in which the
banking industry including Awash Bank operated
in a challenging economic environment marked by
a relatively higher inflation and tighter regulatory
framework. Against this back drops, Awash Bank,
however, changed the challenges to opportunities
and has recorded a reasonably commendable
performance and unique result of its kind. Not only
this, the Bank’s annual performance was above
the target set for the second year of the ten years
Strategic Journey of “Transforming AB: Vision 2025
Project”.

The 23rd Annual General Meeting of the Shareholders


of Awash Bank is, therefore, historical in that it is
being conducted after the Bank has passed through
the challenging macroeconomic environment and
performing an extraordinary result in all spheres of
its operations including deposits, loans and advances,
income, branch networks and above all gross profit
during the year under review. The major operational
activities such as deposits, loans, income and gross
profit during the year grew by 40%, 38%, 44% and
49%, respectively, as compared to last year same
period.

In general, the exhibited remarkable operational


performances of the Bank were the result of the
concerted efforts and joining hand-in-hand of the
Board of Directors, the Management and the entire
staff of the Bank. On top of that, the strategy and
the Business Operating Model followed by the Bank
has assured that the Bank is on the right track and
is believed to take the Bank a step forward to attain
Tabor Wami its aspiration of becoming “One of the Top Ten East
Chairman, Board of Directors
African Private Commercial Banks by the Year 2025 ”.

As for the projects on hand, Awash Bank has

O
registered an inspiring result in the activities of
n behalf of the Board of Directors of Awash Information and Communication Technologies and
Bank and on my own behalf, I would like the construction of own buildings. In the areas of
to welcome you all to the 23rd AB‘s Information and Communication Technology projects,
Shareholders Annual General Meeting of the FY AB is effectively leveraging on vendor related and
2017/18. I am also honored to congratulate our in-house developed technology systems. Some of
respected Shareholders, Customers and other the under process vendor related IT projects are:
concerned Stakeholders on your presence, continued the implementation of Enterprise Service Bus (ESB),
trust, and unwavering patronage extended to the the Customer Relationship Management (CRM),
Bank all the years which enabled Awash Bank (AB) the Contact Center (CC), Essence Core Upgrade and
to register magnificent results in all spheres of its IFB system, Trade Innovation (TI) Upgrade and the
operations and remain the pioneer and leading private Procurement of Switch Solution. From the in-house
Bank over the years.
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Annual Report 2017/18 | 2

software projects, Training Management System, Job At the end, on behalf of the Board, I would like to take
Application System, Claim Ticket Origination System, this opportunity to express my deep sense of gratitude
are some to be cited. Regarding the performance of to all staff of the Bank including the Management
the digital technologies an impressive results have team for the superb achievements registered in all
been recorded with regard to the use of ATM, POS, operational and financial areas. I would also like to
Mobile banking and Internet banking services which thank the National Bank of Ethiopia (NBE), AB’s
would enable customers to use the Bank’s services Shareholders, Stakeholders and the Bank’s Board
anytime anywhere. of Directors for their strong support and guidance
for the achievement registered. Last, but not least,
The construction of own buildings are well underway the Board places on record its appreciation to our
and, among others, the inauguration of Ada’a Building valued customers, for their indispensable support,
(four storey) and the completion of the construction patronage and goodwill for the success of the Bank
of Badessaa building (two storey) are the major looking forward to their continuous commitment in
milestones. From the new building projects, the the future also.
commencement of the constructions of the six story
Jimma building and the 12 storey Bulbula mixed use Finally, I look ahead to the continuation of a high level
Buildings are some to be mentioned. Our Bank has of Ethiopia’s economic growth within a stable macro-
also acquired a central archive at Burayu area of economic environment and a successful operation to
Oromia Regional State during the year under review. AB in the 2018/19 financial year and beyond.

The Human Resource Policies and Practices of the Thank you.


Bank focused on attracting, motivating and retaining
qualified and skilled manpower. In line with this,
steps were taken to improve manpower efficiency
focusing on optimizing the existing resource through
internal job postings, transfers and skill development
initiatives. Various trainings and capacity building
activities have been given emphasis and, accordingly,
short term trainings were given to 5,925 staff of the
Bank and 760 staff were also sponsored by the Bank
to pursue further education at different levels during
the year under review.

I would like to emphasize that Awash Bank is


cautiously optimistic about the year ahead in spite
of the continuing fierce competition amongst
the banks in the banking industry of the country.
The Board is fully confident on the capability,
competence, qualifications and trustworthiness of
the Management team and dedication of the entire
employees for the attainment of the Bank’s grand
Vision by 2025. The Bank continues to deliver on
its strategic commitments which drive operational
performances and create value for its shareholders
as well as the communities at large. Both the Board
and the Management are assertive as ever before
to combine their skills and energies and embark to
register yet another new glittering success in the
years to come thereby maintaining AB’s leading
position amongst the private Banks of the country.

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3 | Annual Report 2017/18

EXECUTIVE MANAGEMENT

Yohannes Merga
Chief Information
Officer

Tsehay Shiferaw
Chief Executive Officer

Tadesse Gemeda
Chief, Whole Sale
Banking Officer

Henock Tessema Tilahun Geleta


Chief, Retail & SME Chief, Finance & Support
Banking Officer Services Officer

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Annual Report 2017/18 | 4

EXECUTIVE MANAGEMENT (Cont'd)


Abebe Deressa Dessalegn Tolera


D/Chief, Strategy D/Chief, Credit Analysis
Implementation Officer & Portfolio Mgt. Officer

Teklu Wodajo Beyene Dekeba


D/Chief, Human Resource Director, IT Infrastructure
Management Officer & Service Mgt. Directorate

Berhanu Balcha Dereje Getachew


Director, Finance and Director, Trade Services
Treasury Directorate Directorate

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5 | Annual Report 2017/18

EXECUTIVE MANAGEMENT (Cont'd)


Ebisa Deribie Ephrem Bogale


Director, Marketing & Director, Credit Analysis and
Communication Directorate Appraisal Directorate

Hailu Meskela
Gacho Warra Director, Learning and
A/Director, Enterprise
Risk and Compliance Mgt Development Directorate
Directorate

Hailu W/Gebriel Lamessa Soboka


Executive Assistant Director, Corporate
to the CEO Banking Directorate

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Annual Report 2017/18 | 6

EXECUTIVE MANAGEMENT (Cont'd)


Makeda Oumer Muluneh Aboye


Director, Internal Audit Director, SME Banking
Directorate Directorate

Netsanet W/Kidan Takele Arega


Director, Business Banking Director, Legal Services
Directorate Directorate

Temesgen Busha Temesgen Workineh


Director, Strategy and
Director, Shared Services
Corporate Transformation
Directorate Directorate

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7 | Annual Report 2017/18

EXECUTIVE MANAGEMENT (Cont'd)


Wendimagegnehu Birhanu Yonas Kumera


Director, Talent Acquisition Board Secretary
& On Boarding Directorate

Yordanos Mekonnen
Director, Portfolio
Management Directorate

Zebene Kaba
Director, Personal
Banking Directorate

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Annual Report 2017/18 | 8

CHIEF EXECUTIVE OFFICER'S STATEMENT


Tsehay Shiferaw

I
Chief Executive Officer

t is with great pleasure and honor that I present to In line with the newly adopted International Financial
you the financial and operational performance of Reporting Standards, the Bank’s profit before tax
our Bank for the year ended June 30, 2018. stood at Birr 1.96 billion from Birr 1.31 billion of last
year same period; i.e. Br. 650 million or 49.4% growth
I feel proud to announce to all respected from the preceding year. This is an exceptional
Shareholders, Board of Directors, members of performance in the history of our Bank as well as in
Management and the entire staff, valued customers the private banking industry.
and all other stakeholders that our Bank has
registered an unparalleled operational performance The paid-up capital of the Bank reached Birr 2.94
in the history of private banks. billion from Birr 2.64 billion of last year same period;
that is, an increment of Birr 298 million or 11% and
Banks were challenged in the year just ended with earnings per share (EPS) has shown commendable
a big demand-supply gap of foreign currencies to increment from 388 in 2017 to 543 in 2018 for a par
address the ever-growing requests of importers, value of Birr 1,000.
fierce competition for resource mobilization, various
tight regulatory requirements like the credit ceiling With regard to expenses incurred during the year, as
and 30% foreign currency surrender requirements. a result of upward revision of the minimum interest
The devaluation of the Birr has escalated the rate on deposits by the National Bank of Ethiopia,
budgeted expense items as a result of which it was rising cost of operations due to inflation and the
practically challenging to honor commitments for overall enhanced operation of the Bank, total expense
purchase of goods and services. has surged from Birr 2.44 billion in 2016/17 to Birr
3.44 billion in 2017/18. Of the total expense items,
In spite of the above challenges, I would like to take interest expense; personnel expense; depreciation
this opportune moment to reaffirm to all concerned and impairment of property, plant and equipment
stakeholders that the performance of the Bank for took the highest share in their order.
the year ended June 30, 2018 was remarkable by all
standards.
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9 | Annual Report 2017/18

Deposit is the core in all banking operations and with At this juncture, I would like to extend my special
a relentless effort of all, the deposit of the Bank grew gratitude to our esteemed customers for working
by Birr 12.96 billion or 40% as compared to last year with us as well as the strong Management team
same period and it is the highest deposit figure ever and the hard working staff for the exceptional
registered in the private banking industry. As at June achievement recorded. I believe that with our strong
30, 2018, the total deposit of the Bank reached Br. unity of purpose, Awash will further stand vibrantly
45.75 billion. visible in the years to come.

Total asset significantly increased from Birr 40.0 Finally, I would like to thank all Shareholders of the
billion to Birr 55.3 billion and this was a 38.2% growth Bank, Board of Directors, the Federal and Regional
in one year mainly as a result of a significant increase Governments and in particular the National Bank
in loans and advances by Birr 8.65 billion or 38.6% of Ethiopia for all necessary support given to us to
and purchase of NBE’s bills, which stood at Birr 8.5 enable us achieve our corporate objectives.
billion vis-à-vis Birr 6.99 billion of last year same
period. God bless you all!

As at end of June 2018, the Bank’s NPLs ratio stood


at 1% and this was far below the supervisory body’s
maximum threshold of 5%. As far as the branch
network is concerned, as at June 30, 2018, the total
number of branches of the Bank was 366.

In general, it is worthy to mention here that:-

1. With a successful achievement of the plan


set for this financial year, we are very
confident that the grand vision of uplifting
our Bank to a level of One of the Top
Ten Private Banks in East Africa by 2025 is
likely attainable,

2. In an effort to further enhance the profitability


and fortify the asset base, our Bank is
continuing purchasing shares in profitable
business ventures and constructing and/or
purchasing own buildings/warehouse in city
as well as outlying regions,

3. The process of upgrading the existing


Core Banking System, acquiring and
implementing Customer Relationship
Management (CRM) and Contact Center
Solutions, as well as implementing bank-wide
Cultural Transformation Initiatives are well
underway and finally,

4. As the saying ,”Charity sees the need, not


the cause” goes, our Bank has, as always,
lived up to its noble deed of discharging its
corporate social responsibility this year also
to the victims of social upheavals in some
parts of our country.

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Annual Report 2017/18 | 10

PICTORIAL PRESENTATION OF SHAREHOLDERS MEETING


Partial View of the 22nd Ordinary Shareholders Meeting, November 25, 2017

Board of Directors in Group

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11 | Annual Report 2017/18

PICTORIAL PRESENTATION OF MANAGEMENT MEETING, 2017/18


Partial View of Management Meeting, 2017/18

Awarded Best Performing Branches Picture with the Board of Directors & Executive Management, 2017/18

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Annual Report 2017/18 | 12

Board of Directors’ Report



The Board of Directors of Awash Bank feels privileged to present to the 23rd Annual General Meeting of
Shareholders of Awash Bank the Annual Report and the Audited financial statements of the Bank for the
Financial Year ended June 30, 2018. All financial information presented in this report were prepared in
accordance with the International Financial Reporting Standards (IFRS).

Financial year 2017/18 was a challenging year for the Ethiopian economy in general and the banking sector
in particular, due to a multitude of such as double digit inflation, foreign currency shortage and stringent
regulatory requirements that set credit ceilings on the non-export non-manufacturing sectors and introduction
of surrender requirements of 30 percent of the foreign currency earned to the National Bank of Ethiopia.

Despite the headwinds, Awash Bank has registered outstanding performances that further strengthend
its leading position among private banks operating in the country and guaranteed a sustainable return to
shareholders. The robust operational and financial results demonstrate Awash Bank’s resilience to challenges
through prompt scanning of the environment and implementation of a solid strategy that turns challenges
into opportunities.

1 Operational Performances

Review of the operational performances of the Bank with respect to resource mobilization, provision of credit
services and expansion of asset sizes reveal that Awash Bank is the fastest growing private bank that more
than doubled its operations within the last four years.

1.1 Mobilization of Deposits

During Financial Year 2017/18, the Bank has intensified its deposit mobilization efforts by
implementing different acquisition strategies and offering different kinds of deposit products to
a wide range of customers, including high net worth individuals, private institutions, NGOs, churches
and corporate customers. As a result, total deposits of the Bank, including Letter of Credit Margin
and Interest Free Banking (IFB), rose to Birr 45.9 billion, depicting a growth of Birr 13.01 billion (40%)
as compared with the same period of last year.

The deposit growth rate registered by Awash Bank by far exceeds the average growth rate recorded
by all private banks, reflecting the Bank’s long track record in winning the hearts and minds of
customers, supported by strong brand of Awash Bank.

The funding mix, excluding margin held for letter of credit, focused on low cost & sustainable sources of
funding, in which saving and demand deposits altogether accounted for over 90 percent of the total
deposits.

Table 1: Deposit by Type (In Millions of Birr)

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13 | Annual Report 2017/18

Figure 1: Deposit Structure as at June 30, 2018

1.2 Loans and Advances

Awash Bank continued to play a very key important intermediation role in the Ethiopian economy
through mobilization of resources and allocation of these resources to different economic sectors.
The total outstanding loans and advances of the Bank markedly rose to Birr 31.3 billion by the end of June
2018, up by Birr 8.7 billion (38%) over the preceding corresponding period, amidst the credit ceiling
imposed on non-export non-manufacturing sectors by the National Bank of Ethiopia(NBE).

The recorded growth rate was largely attributable to the strategy of the Bank to allocate resources
to the sectors that are waived from the credit cap, namely to the export and manufacturing sectors.
Indeed, the share of the export sector rose to 22.7 percent in 2017/18 from 18.6% a year ago. Similarly,
credit to the manufacturing sector stood at 10.7 percent of the total loans and advances from 8 percent
a year ago. On the other hand, loans and advances to the domestic trade and services slowed down
to 26.5 percent compared with 31.3 percent in 2016/17, mirroring the vivid impact of the government
credit ceiling policy on the non-export non-manufacturing sectors.

Table 2: Loans and Advances including IFB Financing by Economic Sectors (In Millions of Birr)

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Annual Report 2017/18 | 14

Some of the Investments (Businesses) Financed


by Awash Bank

German Commercial Center (Adama) Adama Gimb Gebeya bldg (Adama)

Horizon Addis Tyre

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15 | Annual Report 2017/18

1.3 International Banking Services

Generation of foreign exchange earnings from exports, inward remittances, SWIFT and purchase of
foreign currencies were one of the highly competitive areas among the banks operating in Ethiopia.
As for generation of foreign exchange earnings from exports, Awash Bank has devised and
implemented different strategies that enabled the Bank to markedly increase its earnings from
export proceeds, amidst stagnant export earnings recorded by the country.

With an intent to boost generation of foreign currency from inward remittances and purchase, the
Bank continued to maintain its strong partnership with the world’s leading payment processing
companies and card operators. Meanwhile, the Bank also rolled over the previous incentive
mechanism through the lottery program and conducted the 3rd and the 4th round lottery prize
awards. During financial year 2017/18, additional partnership agreement was also signed with
PayPal, an internationally renowned money transfer agent.

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Annual Report 2017/18 | 16

Partial View of the 3rd Round Lottery Award Ceremony

Partial View of the 4th Round Lottery Award Ceremony

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17 | Annual Report 2017/18

1.4 Total Assets

Awash Bank has shown an outstanding performance with regard to asset growth. The asset size of
the Bank has more than doubled and reached Birr 55 billion as at end of June 2018, from Birr 25 billion
three years ago (as at end of June 2015). During financial year 2017/18 alone, it grew by Birr 15 billion
(38 percent) from Birr 40 billion at the end of June 30, 2017.

The observed significant expansion in the asset size of the Bank was largely driven by substantial
increases in loans and advances to customers and by purchase of NBE bills. The
later stood at Birr 8.5 billion by the end of financial year 2017/18 from Birr 7 billion at the end of June
2017.

1.5 Capital

The total capital position of the Bank stood at Birr 6.5 billion as at June 30, 2018, up by Birr 1 billion
(20 percent) compared with the same period of last year. The paid-up capital of the Bank, which
amounted to Birr 2.9 billion, was slightly lower than the Birr 3 billion threshold to be reached by the
end of June 2018. This threshold was decided by the 13th Extra-ordinary General Meeting of the
Shareholders held on November 22, 2014.

The paid-up capital of the Bank exceeds the existing statutory minimum requirements of Birr 500
million by almost six fold; and it is well above the Birr 2 billion minimum paid-up capital banks are
expected to raise by end of June 2020.

As usual, the Shareholders of Awash Bank are very vigilant and willing to take proactive measures
that will enhance the competitiveness of their Bank at the global level and further enhance the
operational and investment activities of their Bank. Accordingly, the Shareholders of Awash Bank in
their 14th Extra-ordinary meeting held on November 25, 2017, decided to raise the paid-up capital of
the Bank to Birr six billion until end of June 2021.

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Annual Report 2017/18 | 18

2. Financial Performance

Awash Bank has posted a strong set of financial results in 2017/18. Awash Bank has retained its prime numero
uno position among private Banks operating in Ethiopia in terms of financial performances, supported by its
strong brand as an epitome of trust across the country.

2.1. Income

The total income of the Bank grew by Birr 1.7 billion (44 percent) to Birr 5.4 billion in 2017/18 from Birr
3.8 billion in the preceding year, driven by a surge in all components of income.

Interest income continued to be the main source of income, accounting for 78 percent of the total
income; followed by income from fees & commission (15 percent) and other operating income
including share of profit from associate (7 percent).

Table 3: Components of Income (In Millions of Birr)

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19 | Annual Report 2017/18

2.2 Expenses

Total expenses of the Bank stood at Birr 3.4 billion during financial year 2017/18, up by Birr 1 billion
(41 percent) compared with the previous year’s level of Birr 2.4 billion. More than half of the increase
in total expenses (over Birr 565 million) was caused by a surge in interest expenses. This, in turn,
reflects the increase in the volume of interest bearing deposits and the impact of the upward revision
of the minimum interest rate on deposits from 5 percent to 7 percent by the National Bank of Ethiopia.

Personnel expenses rose by Birr 338 million (38%) and reached Birr 1.2 billion, largely reflecting the
Bank’s attempt to attract, retain and motivate talented staff that will clearly understand the vision of
the Bank and implement the strategies derived thereof.

The increase in depreciation and amortization expenses largely reflects the Bank’s determination to
acquire property, equipment and intangible assets that will propel the future growth of the Bank.

Other operating expenses of the Bank, mainly comprising of expenses for office rent, stationery
materials, professional fees, publicity and advertisement, increased by 52 percent and reached Birr
545 million, spurred by operational expansion of the Bank and a surge in inflation to double digit level.

Table 4: Composition of Expenses (In Millions of Birr)

Concerning the composition of expenses, interest expense accounted for the lion’s share of the
total expenses (43.0 percent), followed by personnel expense (35.8 percent) and other operating
expense (15.8 percent). The remaining balance (5.4 percent) was accounted for by depreciation,
amortization and loan & other asset impairment expenses.

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Annual Report 2017/18 | 20

2.3 Profit

In the review period, Awash Bank maintained its position as the most profitable private bank in Ethiopia
by registering an all-time high profit in the history of private banks. Accordingly, Awash
Bank has recorded a remarkable profit growth of Birr 650 million (49 percent) over last year’s
similar period, posting a gross profit before tax of Birr 1.96 billion in 2017/18. This achievement was
highly commendable against the backdrop of challenging macro-economic environment, stringent
regulatory environment and stiff competition among local banks.

Similarly, the Bank’s net profit after tax rose to Birr 1.49 billion in 2017/18 from Birr 951 million in 2016/17.
As a result of a remarkable growth in profits as compared with a modest (Birr 289 million) growth in
the paid-up capital of the Bank, earnings per share rose to 543 in 2017/18 from 388 in 2016/17 for the
par value of Birr 1000.

Table 5: Profit Trends (In Millions of Birr)

2.4 Proposal on Dividend Payout

The Board of Directors are of the opinion that there need to be a balance between maximizing
shareholder value and ploughing back funds for future business growth. Cognizant of this fact, the
Board of Directors recommends that out of the total appropriable profit of Birr 976,379,911
(Birr Nine hundred seventy six million three hundred seventy nine thousand nine hundred eleven),
Birr 48,818,996 (Birr Forty eight million eight hundred eighteen thousand nine hundred ninety six)
be retained and a dividend of Birr 927,560,916 (Birr Nine hundred twenty seven million five hundred
sixty thousand nine hundred sixteen) be paid in cash or used for purchasing the Bank’s shares,
depending upon the choice of shareholders and availability of shares.

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21 | Annual Report 2017/18

3. Progress in Strategy Implementation and Capacity Building Activities

3.1 Progress in Strategy Implementation

Strategy implementation is an important task in strategy management process that translates the
strategy into action throughout the organization. Of course, financial year 2017/18 is the second
year of the implementation of the ten-years strategic road map of the Bank under the theme
“Transforming AIB: Vision 2025”. In this context, during the review period, Awash Bank has performed
the following major activities: -

 Prepared, approved and monitored Annual Business Plan and Budget of the Bank aligned to the
10 years’ strategic plan;
 Assigned strategy related activities to different functional units of the Bank and performed
accordingly;
 Put in place customers at the heart of its business activities through allocating relationship
managers to corporate, business, SME and personal customers;
 Aggressively expanded the customer base of the Bank;
 Designed, developed and implemented new products and services tailored to different segments
of customers (e.g Interest Free Banking, specialized financial products and services for foreign
currency earners, big depositors and their employees);
 Opened new branches with the new interior design and branding manual; and
 Undertook various initiatives that will improve the Performance Management System of
the Bank and institute high performance culture, establish Contact Center and Customer
Relationship Management Solution, among others.

In short, since the launching of the transformation road map two years ago, Awash Bank has recorded
an outstanding performances in all areas of banking activities. Awash Bank is moving in line with the
basic milestones set out in Vision 2025, reaffirming the fact that the Bank is operating in the right
direction to attain its grand vision of becoming “One of Top Ten Private Commercial Banks in East
Africa by 2025”.

3.2 Human Resource Developments

In line with the Bank’s policy to attract and retain talented employees that contribute to the attainment
of its objectives, Awash Bank has managed to recruit 1,350 new employees during financial
year 2017/18.

Development of employees’ capabilities and potential is one of the focus areas of the Bank. In this
regard, the Bank has allocated over Birr 25 million budget during FY 2017/18 and provided trainings
to 5,925 employees and financial assistance to 760 employees pursuing their further education at
higher institutions.

The total staff strength of the Bank reached 7,881 by the end of June 30, 2018 from 6,772 employees
during the same period of last year, presumably making Awash Bank one of the largest employers
among private banks.

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Annual Report 2017/18 | 22

3.3 Service Delivery Channels

Awash Bank always strives to deliver value to its customers in the most convenient way possible with
the objective of enabling them to conduct banking transactions anytime, anywhere. To this end, Awash
Bank has offered different touchpoints.

Traditional touchpoints, namely, branches are the main service channel used by the Bank as a
mechanism of taking banking services to areas within customers’ reach. During the review period, the
Bank expanded its footprints by opening 50 new branches across the country, thereby raising its total
branch networks to 366 as at June 30, 2018 from 316 branches as at June 30, 2017.

The major non-traditional service delivery channels include, among others, ATMs, POS terminals,
mobile banking and internet banking. These non-traditional touchpoints offer 24 hour convenient
access to banking services. The number of debit card, mobile banking and internet banking users
have increased substantially during financial year 2017/18, indicating the flourishing of demand for
digital banking services in the country.

Lists of Newly Opened Branches during the Financial Year 2017/18

1 Aba Sena 27 Koka


2 Burka Wayu 28 Lalibela
3 Alamura 29 Mekanisa Kore Adebabay
4 Arerti 30 Melka Sheno
5 Asco Addis Sefer 31 Merawi
6 Bichena 32 Metema Yohannes
7 Boke 33 Mota
8 Bote 34 Muger
9 Buambua Wuha 35 Oda Buluk
10 Chelenko 36 Rwanda Embassy Akababi
11 Dangila 37 Sansusi
12 Deder 38 Sekota
13 Dejazmach Balcha Safo 39 Semera
14 Derartu Adebabay 40 Shenen Gibe
15 ECA 41 Sheno
16 Finote Selam 42 Shera Tera
17 Gambela Newland 43 Sibu Sire
18 Gelan 44 Tosa
19 Gelemso 45 Tulu Ejersa
20 Gida Ayana 46 Were Jarso
21 Global Akababi 47 Weserbi
22 Grawa 48 Wondo Besha
23 Jawi 49 Woreta
24 Jemo Michael 50 Yayu
25 Kara Mazoria
26 Ketena Hulet

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23 | Annual Report 2017/18

3.4 Information Technology

As a Bank with a deep-rooted culture for excellence and poised to respond to the dynamic need of
its customers, Awash Bank has continued to deliver its promise of deploying the right Technology
with a committed work force to shape the future of the Digital economy and embrace the opportunity
to be a disruptive force for change.

As in always, Awash is pioneering organizational transformation in the industry and witnessing trajectory
growth with a bold and well-articulated vision of becoming among the top ten Private Banks in East
Africa.

The notable achievements made during the Financial Year 2017/18, include:-

 Vendors have been selected for the implementation of Customer Relatioship Management (CRM) and
Contact Center (CC) solutions which enable the Bank to nurture relationships with customers and
prospects to drive sales and sustain long-term relationships and profitability.

 The Bank has also launched a major Core Banking Solution upgrade and peripheral systems
enhancement projects. The upgrade facilitates the Bank’s offering of full-fledged 24/7 banking
operations across all branches and Head Office, in addition to overall performance enhancement
and Digital Banking support. A world class Sharia-compliant Interest Free Banking and IFRS
solutions which will be subsequently implemented adding several features that will contribute to
expanding the banking capabilities.

 Successfully deployed in-house solutions including Lottery systems, Job Application Systems,
Training Management Systems, Employee Management Systems and Payroll Management
Systems which has saved huge licensing cost of software.

 New Customer facing electronic bill payment systems (digital solutions) is launched on top of the
existing mobile USSD and mobile wallet services allowing customers to pay bills by transferring
money from their account to the billers account. Features offered with Awash Bank’s electronic
bill payment systems includes the ability to pay airlines ticket, school fee and DSTV payments.
Because of strategic advantage and inexpensive methods of paying bills, Awash Bank is in the best
position to serve customers with leading edge bill payment services with utility companies and
telecom providers, as and when the companies are ready.

3.5 Adoption of International Financial Reporting Standard (IFRS)

In line with the financial reporting Proclamation No. 847/2014 issued by the Ethiopian House of People’s
Representatives and subsequent regulation (Regulation No. 332/2014) issued by the Council of Ministers,
Awash Bank has established an IFRS project Office & prepared opening financial report as at 01 July,
2016, comparative financial report for the year ended 30 June 2017 & current year financial report for the
year ended 30 June 2018 as per IFRS requirements. This is in compliance with the Accounting & Auditing
Board of Ethiopia’s (AABE) requirement that all financial institutions has to adopt and report full IFRS
compliant financial reports by June, 2018.

The aim of IFRS reports is to establish sound, transparent, comparable and understandable financial
reporting systems applicable to entities in both private and public sectors.

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Annual Report 2017/18 | 24

Signing ceremony with Finastra for upgrading Core Banking Solution

3.6 Construction of Own Buildings

Following the completion of a G+4 storey building in Bishoftu Town, Awash Bank inaugurated the “Ada’a
Building” in the presence of government officials, Board of Directors, invited guests, management and
employees.

Similarly, a G+2 storey building in Bedessa Town was completed in 2017/18 and is providing services both
to the customers and the staff of Bedessa branch in a convenient and comfortable manner.

The construction of a B+G+6 building in Jimma Town is well underway while that of the envisaged
2B+G+13 of Bulbula Building is under bid process.

During the financial year underviewed, Awash Bank also bought four branch offices in condominium
building at Bole Arabsa, Kilinto, Tulu Dimtu and Yeka Abado sites. The Bank has also acquired a central
Archive at Burayu area and plot of land at Bale Robe town for future construction of mixed use building.

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25 | Annual Report 2017/18

Awash Bank Ada’a bldg Inauguration Ceremony

Awash Bank Bedesa bldg

Awash Bank Central Archive at Ashewa Meda (Burayu)

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Annual Report 2017/18 | 26


Design of Future Awash Bank's
Jimma bldg


Current status of future Awash Bank's
Jimma bldg

Branch Offices purchased at different condominium sites


Yeka Abado Tuludimtu Kilinto Bole Arrabisa

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27 | Annual Report 2017/18

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Financial Highlight, Number of Branches and Employees
In millions of Birr unless stated other wise

Source: AB’s Audited Accounts


*Including Margins held on L/C
** Including Provisions for Doubtful Loans& Advances
NB:The Figures are as at June 30.

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ATMs’ Located at Awash Bank Branches' in Addis Ababa

ABUWARE BRANCH GENET HOTEL BRANCH MEHAL GOFA BRANCH


ADDIS KETEMA BRANCH GERJI BRANCH MEKANISA BRANCH
ADDISU GEBEYA BRANCH GERJI GIORGES BRANCH MEKANISA ABBO BRANCH
ADEY ABEBA BRANCH GLOBAL AKABABI BRANCH MERKATO BRANCH
AFRICA ANDINET BRANCH GOFA GEBREAL BRANCH MESALEMIA BRANCH
AFRICA AVENUE BRANCH GOFA MEBRAT BRANCH MESKEL FLOWER BRANCH
AIRPORT BRANCH GOFA SEFER BRANCH MEXICO BRANCH
AKAKI BRANCH GOJAM BER BRANCH MIKYLILAND BRANCH
AKAKI GELAN BRANCH GOTERA BRANCH MILINIUM BRANCH
AKAKI KALITY BRANCH GULELE BRANCH NIFAS SILK BRANCH
ALEM BANK BRANCH GULELE FINANCE BRANCH OLOMPIA BRANCH
AMANUEL TOTAL BRANCH GURD SHOLA BRANCH PIASSA BRANCH
ARADA GIORGIES BRANCH GURD SHOLA Jackros BRANCH SANFORD BRANCH
ARAT KILO BRANCH HABTE [Link] BRANCH SARBET BRANCH
ASCO BRANCH HAYA HULET MAZORIA SARIES BRANCH
ASIRA SIMINT MAZORIA BRANCH HAYA HULET WUHALIMAT BRANCH SARIES ADDIS SEFER BRANCH
BALDERAS BRANCH HAYAT ADEBABAY BRANCH SEBATEGNA BRANCH
BAMBIS BRANCH HEAD OFFICE BRANCH SHALLA BRANCH
BEKLOBET BRANCH JEMMO BRANCH SHEGER BRANCH
BESHALE FIGA BRANCH JEMMO MICHAEL BRANCH SHEGOLE BRANCH
BETHEL BRANCH KAGNEW SHALEKA BRANCH SHIRO MEDA BRANCH
BOLE BRANCH KALITI GEBIRIEL BRANCH SIDAMO TERA BRANCH
BOLE 22 BRANCH KALITI GUMRUK BRANCH SIDEST KILO BRANCH
BOLE ASIRA SEBAT BRANCH KARA KORE BRANCH SIGNAL BRANCH
BOLE MEDHANEALEM BRANCH KARA ROAD BRANCH STADIUM BRANCH
BOLE MICHAEL BRANCH KARALLO BRANCH SUMMIT BRANCH
BOURAYOU KETA BRANCH KAZANCHIS BRANCH TEKILE HAIMANOT BRANCH
BULGARIA MAZORIA BRANCH KEBENA BRANCH TEMENJA YAJ BRANCH
CHURCHIL ROAD BRANCH KECHENE CHILOT BRANCH TRAFICKTSEFETBET BRANCH
CMC BRANCH KIRKOS AKABABI BRANCH TORHAILOCH BRANCH
D’AFRIQUE BRANCH KOLFE BRANCH URAEL BRANCH
DESIE BER BRANCH KORIYA HOSPITAL BRANCH WELETE BRANCH
DEJAZMACH BALCHA SAFO BRANCH KOTEBE BRANCH WELLO SEFER BRANCH
DIL GEBEYA BRANCH KUAS MEDA BRANCH WUHALIMAT BRANCH
DUBAI TERA BRANCH LAFTO BRANCH WUHALIMAT 22 BRANCH
ECA AKABABI BRANCH LAMBERET BRANCH YARED BRANCH
EDGET BRANCH LEBU BRANCH YEKA BRANCH
ENDERASE BRANCH LEGEHAR BRANCH YEKA ABADO BRANCH
ERTU LEBU BRANCH LEGETAFO BRANCH YERER BER BRANCH
FERENSAY LEGASION BRANCH LIDETA BRANCH YESH DEBELE SEFER BRANCH
FINFINE BRANCH MEGENAGNA BRANCH

FIT BER BRANCH MEGENAGNA ADEBABAY BRANCH

FURI BRANCH MEGENAGNA HAYA HULET BRANCH

GEFERSA NONO MEHAL ARADA BRANCH

GEJA SEFER BRANCH MEHAL GEBEYA BRANCH

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ATMs’ Located at Awash Bank Branches' Out Side Addis Ababa

ABOSTO BRANCH CHIRO BRANCH INJIBRA BRANCH


ADAMA BRANCH DEBRE BIRHAN BRANCH JIBRUK BRANCH
ADEA BRANCH DEBREMARIKOS BRANCH JIGJIGA BRANCH
AGARO BRANCH DEBRETABOR BRANCH JIMMA BRANCH
ALABA KULUTO BRANCH DEMBELA BRANCH KECHAMA BRANCH
ALEMGENA BRANCH DEMBI DOLO BRANCH KOMBOLCHA BRANCH
AMBO BRANCH DESSIE BRANCH LEKA BRANCH
ARBAMINCHI BRANCH DILA BRANCH LOGIA BRANCH
ARSI NEGELE BRANCH DIRE DAWA BRANCH MEKELE BRANCH
ASSELA BRANCH DODOLA BRANCH MEKI BRANCH
ASSOSA BRANCH DUKEM BRANCH METU BRANCH
AWASH SEBAT KILO BRANCH FICHE BRANCH MOJO BRANCH
AWODAY BRANCH FINCHAWA BRANCH NEKEMTE BRANCH
AXUM BRANCH GAMBELA BRANCH SABIAN SEFER BRANCH
AZEZO BRANCH GERBA GURACA BRANCH SEBATA BRANCH
BAHIR DAR BRANCH GHIMBI BRANCH SHAMBU BRANCH
BAKO BRANCH GODANA SELAM BRANCH SHASHEMANE BRANCH
BALE ROBE BRANCH GONDER BRANCH SOFUMER BRANCH
BATU BRANCH HAFETESSA BRANCH SULULTA BRANCH
BEDESSA BRANCH HARAR BRANCH TABOR BRANCH
BERECHA BRANCH HARUFA BRANCH WALAYITA SODO BRANCH
BISHOFTU BRANCH HAWASA BRANCH WOLDIYA BRANCH
BOKOJI BRANCH HIRMATA BRANCH WOLISO BRANCH
BOSSET BRANCH HOLETA BRANCH WUKIRO BRANCH
BULE HORA BRANCH HOSENA BRANCH YA'ABELO BRANCH
BUTAJIRA BRANCH HUMERA BRANCH

Lobby ATMs

ATM Location City ATM Location City ATM Location City

ABEBE ZELEKE HOTEL........................... Welayita Sodo FILWUHA.............................................................. Addis Ababa PARK PLAZA..................................................... Addis Ababa

ADDIS ABABA INT'N AIRPORT........ Addis Ababa FINFINE BRANCH........................................ Addis Ababa RAMADA HOTEL........................................... Addis Ababa

ADDIS GATE TRADING CENTER..... Addis Ababa GHION HOTEL.................................................. Addis Ababa SIDRA HOTEL................................................... Addis Ababa

AFRICA UNION................................................ Addis Ababa GRAND RESORT AND SPA.................. Bahir Dar ROBERA COFFEE......................................... Addis Ababa

ARSI UNIVERSITY........................................ Chilalo (Assela) HAILE RESORT................................................ Batu ROZETA HOTEL.............................................. Addis Ababa

BERHANE ADERE MALL....................... Addis Ababa HALELUYA HOSPITAL.............................. Addis Ababa SABON BUILDING......................................... Addis Ababa

BETELHEM PLAZA..................................... Addis Ababa HARMONY HOTEL....................................... Addis Ababa SIDIST KILO UNIVERSITY..................... Addis Ababa

BGI ATM01........................................................... Addis Ababa HERMON CAFE............................................... Addis Ababa SNAP PLAZA.................................................... Addis Ababa

BLENDANA HOTEL..................................... Assossa HILTON ADDIS ABABA............................. Addis Ababa SOUTH STAR HOTEL................................. Hawassa

CAPITAL HOTEL............................................. Addis Ababa HOTEL SALAYISH.......................................... Mizan Teferi ST. MARY UNIVERSITY........................... Addis Ababa

CARE ETHIOPIA.............................................. Addis Ababa INTERCONTINENTAL HOTEL.......... Addis Ababa TSEGA MALL..................................................... Addis Ababa

CENTURY MALL............................................ Addis Ababa JAMBO IMPEX PLX.................................... Harar Ras Hotel WABESHEBELE HOTEL.......................... Addis Ababa

CONCORD HOTEL......................................... Addis Ababa JUPITER TRADING HOTEL................... Addis Ababa YOD ABYSSINIA............................................. Addis Ababa

DH GEDA............................................................... Addis Ababa KELELA BUILDING...................................... Addis Ababa ZEFMESH BLDG............................................ Addis Ababa

ELIANA MALL.................................................. Addis Ababa KENENISA HOTEL........................................ Addis Ababa

ELILI HOTEL....................................................... Addis Ababa MAFI MALL........................................................ Addis Ababa

ETHIOPIA HOTEL.......................................... Addis Ababa NOAH REAL STATE..................................... Addis Ababa

EXHIBITION CENTER................................ Addis Ababa PARADISE LODGE........................................ Arbaminch

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Addresses of Branches by Region


1. North Addis Ababa Region

No. Name Telephone No. Fax No.

Regional Office...............................................................................................................011-530-3001/06
1 Abuare....................................................................................................................................011-557- 6901/10.................................................................................................011-557- 6883
2 Addisu Gebeya................................................................................................................011-126 -8100/80.................................................................................................011-126- 8099
3 Arada Giorgis....................................................................................................................011-155- 6166...........................................................................................................011-155- 5800
4 Aleltu.......................................................................................................................................011-631-0710/01....................................................................................................011-631-0632
5 Arat Killo..............................................................................................................................011-157- 0332.........................................................................................................011-157- 0335
6 Balderas...............................................................................................................................011-636-8141............................................................................................................011-636-8142
7 Churchil road....................................................................................................................011-126- 2025.........................................................................................................011-126- 2018
8 Chancho................................................................................................................................ 011-188-0905/06................................................................................................011-188-0923
9 Dessie Ber..........................................................................................................................011-667 -8022 /44.............................................................................................011-667 -8048
10 Dale Dembel.....................................................................................................................011-667-9194...........................................................................................................011-667-9278
11 Debre Birhan....................................................................................................................011-890 -9057 ....................................................................................................011-637 -8088
12 Dera Gundo Meskel....................................................................................................011-115-0707/0/32.............................................................................................011-115-0674
13 Ferensay Legasion.....................................................................................................011-154-8082/90.................................................................................................011-154-8081
14 Fiche........................................................................................................................................011-135-2022 /77................................................................................................011-135- 2187
15 Gerba Guracha................................................................................................................011-131- 0733...........................................................................................................011-13-10733
16 Gojam Ber...........................................................................................................................011-126- 8351..........................................................................................................011-126- 8311
17 Gullele Finance..............................................................................................................011-273- 2432/27...............................................................................................011-273 -2351
18 Gurd Sholla........................................................................................................................011-646 -1679.........................................................................................................011-646- 1231
19 Habte Giorgis...................................................................................................................011-157- 8891...........................................................................................................011-157- 4546
20 Kebena...................................................................................................................................011-154- 4006/08................................................................................................011-154- 4012
21 Kotebe....................................................................................................................................011-647 -5400........................................................................................................011-645- 6274
22 Kara allo...............................................................................................................................011-667-8906.........................................................................................................011-667-8894
23 Kara Road............................................................................................................................011-667 -0260/89...............................................................................................011-667 -0257
24 Kechene Chelot..............................................................................................................011-126-3490/92.................................................................................................011-126-3492
25 Kechene.................................................................................................................................011-126-7677/70..................................................................................................011-126-6856
26 Lamberet.............................................................................................................................011-667- 5431/37................................................................................................011-667- 5427
27 Legetafo...............................................................................................................................011-829 -0748........................................................................................................011-637-5081
28 Megenagna........................................................................................................................011-618 -2774..........................................................................................................011-618- 2772
29 Megenagna Adebabay............................................................................................011-667- 3737........................................................................................................011-667 -3799
30 Mehal Arada.....................................................................................................................011-111 -9226............................................................................................................011-156- 0883
31 Mukaturi...............................................................................................................................011-134-0826/89.................................................................................................011-134-0615
32 Piazza......................................................................................................................................011-111- 9454...........................................................................................................011-111 -2476
33 Ruphael.................................................................................................................................011-259 -1153/16...................................................................................................011-259- 1971
34 Sanford..................................................................................................................................011-154-3663..........................................................................................................011-154-4645
35 Sheger....................................................................................................................................011-155- 8938.........................................................................................................011-158- 8918
36 Shegole.................................................................................................................................011-259 -0346/02...............................................................................................011-259- 0379
37 Sidist Killo........................................................................................................................... 011-126-1046/18..................................................................................................011-126- 0997
38 Signal......................................................................................................................................011-667- 2011/65.................................................................................................011-667 -2017
39 Sendafa Beke...................................................................................................................011-638-7456/7782.........................................................................................011-638-7392
40 Sululta....................................................................................................................................011-161- 7134/38..................................................................................................011-161- 7141
41 Shiro Meda.........................................................................................................................011-154-3513/5152.............................................................................................011-154- 3199
42 Traffic Tsihfetbet ........................................................................................................011-661- 6454.........................................................................................................011-618 -8718
43 Wosen sefer......................................................................................................................011-668-0065/67................................................................................................011-667- 8239
44 Yared........................................................................................................................................011-126-1403/1553.............................................................................................011-126- 0188
45 Yeka..........................................................................................................................................011-667- 4049/68...............................................................................................011-667- 3520
46 Yeka Abado .....................................................................................................................011-557-0095/96
47 Kara Mazoria....................................................................................................................011-668- 0350/51................................................................................................011-667- 0257
48 Kotebe 02............................................................................................................................011-833- 2809
49 Sheno......................................................................................................................................011-687- 0635/74...............................................................................................011-687- 0500
50 Wara Jarso.........................................................................................................................011-187- 0710/04.................................................................................................011-187- 0816
51 Weserbi................................................................................................................................011-862- 5503

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2. South Addis Ababa Region

No. Name Telephone No. Fax No.

Regional Office.............................................................................................011-470-8426..........................................................................................................................011-470-2826
1 Africa Andinet................................................................................................011-371 -6102............................................................................................................................011-371- 6594
2 Africa Avenue.................................................................................................011-557- 0533.........................................................................................................................011-557- 0536
3 Alemgena..........................................................................................................011-367-9092/77.................................................................................................................011-367 -9087
4 Bambis ...............................................................................................................(011-557-6976/73................................................................................................................ 011-557-6971
5 Beklobet.............................................................................................................011-466- 8575 ........................................................................................................................011-416-6878
6 Bulgaria Mazoria........................................................................................011-554- 0014/59.................................................................................................................011-554 -0292
7 Burka Wayu (Haile Garment)..........................................................011-471- 1861/1021................................................................................................................
8 Butajera..............................................................................................................046-115- 0927......................................................................................................................... 046-115-0927
9 Dil Gebeya........................................................................................................011-372- 0820.........................................................................................................................011-372 -0839
10 ECA Akababi....................................................................................................011-558-9297/86..................................................................................................................011-558- 6478
11 Enderase............................................................................................................011-557-6270...........................................................................................................................011-557- 6271
12 Ertu Lebu...........................................................................................................011-471-3530............................................................................................................................011-471-3865
13 Finfine..................................................................................................................011-557- 0107..........................................................................................................................011-557- 0113
14 Fitber....................................................................................................................011-557 -2149/82.................................................................................................................011-557- 2215
15 Furi..........................................................................................................................011-367- 9087.........................................................................................................................011-367 -9092
16 Genet branch..................................................................................................011-554- 0256/43................................................................................................................011-554- 0233
17 Global Akababi.............................................................................................011-470- 2412/23.................................................................................................................011-470- 1368
18 Gofa Gebriel....................................................................................................011-467 -4565/63................................................................................................................011-467- 4561
19 Gofa meberat haile...................................................................................011-470- 3392/78................................................................................................................011-470- 3393
20 Gofa Sefer..........................................................................................................011-465 -3691/466-9811.................................................................................................011-416-0357
21 Gotera...................................................................................................................011-467- 0542.........................................................................................................................011-467 -0576
22 Hana.......................................................................................................................011-471-1297/71.....................................................................................................................011-471-1453
23 Harbu.....................................................................................................................011-471-3324/39-24..........................................................................................................011-471-3643
24 Jemmo Michael............................................................................................011-369- 9602/99................................................................................................................011-369- 8407
25 Kazanchis..........................................................................................................011-557 -0756.........................................................................................................................011-557 -0683
26 Kirkos....................................................................................................................011-554 -7583.........................................................................................................................011-554- 7582
27 Kirkos -45..........................................................................................................011-470-5606..........................................................................................................................011-470-5839
28 Lafto.......................................................................................................................011-419 -6489..........................................................................................................................011-419 -6488
29 Lebu........................................................................................................................011-471- 2546/38.................................................................................................................011-471 -2544
30 Legehar...............................................................................................................011-553 -1948..........................................................................................................................011-551- 0867
31 Mehal Gofa.......................................................................................................011-467- 1297...........................................................................................................................011-467 -1281
32 Mekanisa............................................................................................................011-369-8348..........................................................................................................................011-369-8325
33 Mekanisa Abo................................................................................................011-369 0727/28..................................................................................................................011-369 -0329
34 Meskel flower...............................................................................................011-466- 9393.........................................................................................................................011-466- 9501
35 Mexico..................................................................................................................011-557- 2179..........................................................................................................................011-557 2-259
36 Nifas Silk............................................................................................................011-442 -0309.........................................................................................................................011-442 -0958
37 Olompia...............................................................................................................011-557- 1182/90..................................................................................................................011-557 -1188
38 Sarbet...................................................................................................................011-372- 7391...........................................................................................................................011-372- 7872
39 Saris.......................................................................................................................011-443-1272/37..................................................................................................................011-443 -1358
40 SarisAddisu Sefer.......................................................................................011-559- 2255.........................................................................................................................011-440 -0685
41 Sebeta..................................................................................................................011-338 -4101/15....................................................................................................................011-338- 4102
42 Sebeta..................................................................................................................011-338 -4101/15....................................................................................................................011-338- 4102
43 Stadium...............................................................................................................011-515- 6746...........................................................................................................................011-550-- 2920
44 Stadium...............................................................................................................011-515- 6746...........................................................................................................................011-550-- 2920
45 Stadium Zuria................................................................................................011-531-9102.............................................................................................................................011-531-9101
46 Temnja yaj........................................................................................................011-416 -2720...........................................................................................................................011-416 -2705
47 Temnja yaj........................................................................................................011-416 -2720...........................................................................................................................011-416 -2705
48 Tulu Bollo..........................................................................................................011-3421401/02.....................................................................................................................011-3421400
49 Tulu Ejersa.......................................................................................................011-471- 1735/13....................................................................................................................011-471- 1597
50 Urael......................................................................................................................011-554- 0830.........................................................................................................................011-554- 0836
51 Urael......................................................................................................................011-554- 0830.........................................................................................................................011-554- 0836
52 Urael Nigist.....................................................................................................011-554-1845/8664...........................................................................................................011- 554-3049
53 Urael Nigist.....................................................................................................011-554-1845/8664...........................................................................................................011- 554-3049
54 Wechecha..........................................................................................................011-380-4047/48.................................................................................................................011-380-4033
55 Weliso...................................................................................................................011-341 -3473..........................................................................................................................011-341- 3472
56 Wolete..................................................................................................................011-380-0157............................................................................................................................011-380-3007
57 Wolkite................................................................................................................011-365-8169/8384...........................................................................................................011-365-8168
58 World Bank......................................................................................................011-515- 3087...........................................................................................................................011-515 -0601
59 World Bank......................................................................................................011-515- 3087...........................................................................................................................011-515 -0601
60 Yoseph Akakbabi ......................................................................................0114-4708882.........................................................................................................................011-4709056

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115 | Annual Report 2017/18

3. East Addis Ababa Region

No. Name Telephone No. Fax No.

Regional Office......................................................................................................011-616-055675............................................................................................................011-663-7538
1 Adey Abeba..............................................................................................................011-470 -7708/35.......................................................................................................011-470 -0843
2 Airport...........................................................................................................................011-618- 0611/75...........................................................................................................011-618- 0171
3 Akaki...............................................................................................................................011-435 -1672.................................................................................................................011-434- 3277
4 Akaki Kaliti................................................................................................................011-471 -6440.................................................................................................................011-471 -6426
5 Akaki-Gelan..............................................................................................................011-471- 6503.................................................................................................................011-471 6487
6 Ayat Adebabay......................................................................................................011-639-0305/23........................................................................................................011-639-0314
7 Beshale Figa...........................................................................................................011-667- 7977/50.......................................................................................................011-667- 7885
8 Bole..................................................................................................................................011-618- 9522.................................................................................................................011-662- 6387
9 Bole 17...........................................................................................................................011-660-9002.................................................................................................................011-660-0682
10 Bole 22 Road..........................................................................................................011-662 8015/16...........................................................................................................011-618- 3996
11 Bole Bulbula ..........................................................................................................011-471- 4321..................................................................................................................011-471- 4594
12 Bole Medihanealem..........................................................................................011-667 -0347/51........................................................................................................011-667 -0237
13 Bole Michael............................................................................................................011-639 -2022................................................................................................................011-639- 2023
14 Bole24..........................................................................................................................011-667 3679/53.........................................................................................................011-667 -3618
15 CMC.................................................................................................................................011-667 -5188/55........................................................................................................011-667 5104
16 Dukem...........................................................................................................................011-432- 0502................................................................................................................011-432 -0523
17 Edget..............................................................................................................................011-629 -2108/25........................................................................................................011-629 -2259
18 Gelan...............................................................................................................................011-471- 3470.................................................................................................................011-471- 3764
19 Gerji..................................................................................................................................011-647 -6275................................................................................................................011-647- 6274
20 Gerji Georgis............................................................................................................011-639 4018/10...........................................................................................................011-639 4002
21 Gurd Sholla Jakros.............................................................................................011-639-5493.................................................................................................................011-661-7400
22 Harbu Gudo...............................................................................................................011-668- 3168/3225.................................................................................................
23 Haya hulet wuha limat..................................................................................011-660-8443/86........................................................................................................011-660-0931
24 Hayahulet Mazoria............................................................................................011-662 -4667................................................................................................................011-662- 6587
25 Hayat Arabsa...............................................................................................................................................................................................................................................................
26 Hayay Adebbay....................................................................................................011-639-0305/23........................................................................................................011-639-0314
27 Imperial Akebabi..................................................................................................011-667-4673/49/24...............................................................................................011-667-4838
28 Jakros.............................................................................................................................011-667 -7084/69.......................................................................................................011-667- 6618
29 Gurd Sholla...............................................................................................................011-6646-647/682....................................................................................................011-646- 1231
30 Kaliti Gebriel............................................................................................................011-471- 7262/15.........................................................................................................011-471- 7263
31 Kaliti Gumuruk......................................................................................................011-470- 7279/55.......................................................................................................011-470- 7286
32 Kokeb..............................................................................................................................011-667-4463.................................................................................................................011-667-3802
33 Korea Hospital.......................................................................................................011-629- 3836................................................................................................................011-629 -3150
34 Megenagna 22......................................................................................................011-667-3382.................................................................................................................011-667-3363
35 Melka Sheno (Tulu Dimtu...........................................................................011-471- 5646/68........................................................................................................011-471- 5416
36 Millinnium Akababi...........................................................................................011-661- 1056/55..........................................................................................................011-661-5550
37 Moenco.........................................................................................................................011-827- 5751.................................................................................................................011-667-4469
38 Rwanda Embassy Akababi........................................................................011-664- 6678/14........................................................................................................011-614- 6640
39 Sallo Gora...................................................................................................................011-869 -6464................................................................................................................011-869- 6464
40 Sammit.........................................................................................................................011-668-0971/01/04..................................................................................................011-668-0148
41 Shalla Akababi.......................................................................................................011-667- 3820/22.......................................................................................................011-667- 3718
42 Wollo sefer................................................................................................................011-557-5855/40/20...............................................................................................011-557-4324
43 Worku Sefer.............................................................................................................011-471-7498/7949/ 7631...................................................................................011-471-7631
44 Wuha Limat Akababi.......................................................................................011-618 -1200...................................................................................................................011-661 -1640
45 Yerer...............................................................................................................................011-667-7204/56........................................................................................................011-667-7247

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Annual Report 2017/18 | 116

4. West Addis Ababa Region

No. Name Telephone No. Fax No

Regional Office.......................................................................................................011-530-3002/16/20
1 Addis Ketema...........................................................................................................011-277- 2484.........................................................................................................011-277- 2483
2 Alem Bank Akababi............................................................................................011-369- 3043/04................................................................................................011-369 3018
3 Amanuel Total........................................................................................................011-273- 6009/46................................................................................................011-273- 6032
4 Ambo...............................................................................................................................011-236- 4174...........................................................................................................011-236- 5669
5 Asco..................................................................................................................................011-273- 0291/93..................................................................................................011-273- 0235
6 Asrasemint Mazoria..........................................................................................011-279- 1400...........................................................................................................011-279 -1364
7 Awtobis Tera............................................................................................................011-273- 4410........................................................................................................... 011-273-4410
8 Bethel.............................................................................................................................011-349- 1268...........................................................................................................011-349 -1135
9 Burayu Keta...............................................................................................................011-260-4620/46.................................................................................................011-260-4652
10 Burayu Mariam......................................................................................................011-260-4981/31....................................................................................................011-260-4959
11 D'Afrique .....................................................................................................................011-557- 7062.........................................................................................................011-557 -7014
12 Dubi-Tera.....................................................................................................................011-273 -2281/90..................................................................................................011-273- 2282
13 Geja Sefer....................................................................................................................011-557- 6237/44................................................................................................011-557- 6232
14 Gesho Tera.................................................................................................................011-273- 2752/42 ............................................................................................... 011-273-2732
15 Gefersa nono............................................................................................................011-260- 1117/32....................................................................................................011-260-1133
16 Gojam Berenda.......................................................................................................011-273-3834/35 ................................................................................................011-273-3593
17 Guder...............................................................................................................................011-282-0796/0814............................................................................................011-282-0801
18 Gullele............................................................................................................................011-278 -4926.........................................................................................................011-278- 4927
19 Holeta.............................................................................................................................011-261- 0043/31...................................................................................................011-261- 0021
20 Jemmo............................................................................................................................011-348 -4007.........................................................................................................011-348 -6270
21 Jeldu.................................................................................................................................011-238-0597/06..................................................................................................011-238-0582
22 Kara Kore.....................................................................................................................011-369- 3069.........................................................................................................011-369 -3067
23 Kachisi............................................................................................................................011-215-0530/62...................................................................................................011-215-0586
24 Ketena 2........................................................................................................................011-383-5071/72...................................................................................................011-383-5073
25 Kolfe.................................................................................................................................011-275- 7235.........................................................................................................011-277- 3376
26 Lideta..............................................................................................................................011-554- 6572/73................................................................................................011-554- 6571
27 Mehal Gebeya.........................................................................................................011-277- 9472.........................................................................................................011-273 -0295
28 Merkato........................................................................................................................011-277- 1666..........................................................................................................011-213 -7136
29 Mesalemiya...............................................................................................................011-275-8437...........................................................................................................011-278 -8195
30 Mierab Merkato.....................................................................................................011-273 -4298.........................................................................................................011-273- 4315
31 Mikilliland...................................................................................................................011-273 -0341...........................................................................................................011-273- 0357
32 Merkato Kagnew shaleka............................................................................011-273-4542/12...................................................................................................011-273-4538
33 Merkato Tana...........................................................................................................011-273-3598/28..................................................................................................011-273-2994
34 Muger.............................................................................................................................011-218-0662............................................................................................................011-218-0333
35 kuas Meda..................................................................................................................011-276- 0343/45................................................................................................011-276- 0349
36 Sebategna...................................................................................................................011-277- 3342.........................................................................................................011-277- 3270
37 Sengatera....................................................................................................................011-557- 6839/75................................................................................................011-557- 6880
38 SidamoTera.................................................................................................................011-278 -4118............................................................................................................011-278- 4117
39 Tekle Haimanot......................................................................................................011-278 -9376..........................................................................................................011-277 2732/
40 Torhailoch...................................................................................................................011-369 -1211/93....................................................................................................011-369- 1208
41 Yeshi Debele............................................................................................................011-369-2392...........................................................................................................011-369-0927
42 Zenebework..............................................................................................................011-369-7177/78...................................................................................................011-369-7226
43 Asco Addis Sefer...................................................................................................011-273- 1631/32...................................................................................................
44 Dejazmach Balcha Safo.................................................................................011-530- 3111/10.....................................................................................................
45 Ginchi..............................................................................................................................011-258- 1172/74...................................................................................................011-258- 1170
46 Kolfe Atana Tera..................................................................................................................................................................................................................................................
47 Mekanisa Kore........................................................................................................011-369- 8567/97................................................................................................
48 Sansusi..........................................................................................................................011-373- 1940/18...................................................................................................011-373- 1221
49 Shera Tera..................................................................................................................011-273- 5902/54................................................................................................011-273- 5712

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117 | Annual Report 2017/18

5. Adama Region

No. Name Telephone No. Fax No

Regional Office.................................................................................................. 022-212-6651/64......................................................................................................022-111-1382


1 Ada'a........................................................................................................................... 011-433-8900/86.....................................................................................................011-433- 8547
2 Bishoftu................................................................................................................... 011-433- 5382.............................................................................................................011-437- 0420
3 Boset.......................................................................................................................... 022-111 -9027/28......................................................................................................022-111 -9029
4 Chilalo....................................................................................................................... 022-331- 8274............................................................................................................022-331- 8227
5 Dembela.................................................................................................................. 022-110 -0621...............................................................................................................022-110- 0622
6 Dembi......................................................................................................................... 011-4300-563/64.....................................................................................................011-4300-559
7 Dhera.......................................................................................................................... 022-333-0000/0917..............................................................................................022-333-0927
8 Eteya........................................................................................................................... 022-335-0489............................................................................................................022-335-0818
9 Ganda Gara............................................................................................................ 022-212-1903/48.....................................................................................................022-212-2339
10 Kechema.................................................................................................................. 022-111- 8302/06......................................................................................................022-111- 18303
11 kersa........................................................................................................................... 022-337-0770/71....................................................................................................022-337-0769
12 Adama....................................................................................................................... 022-111- 8585/84.....................................................................................................022-111- 5375
13 Meki............................................................................................................................. 022-118 -0044/08....................................................................................................022-118- 0180
14 Metehara................................................................................................................ 022-826-3780............................................................................................................022-226-1317
15 Modjo......................................................................................................................... 022-116- 0527.............................................................................................................022-116- 0473
16 Olenchiti.................................................................................................................. 022-113-1111/10............................................................................................................ 022-113-1171
17 Sar Tera ................................................................................................................... 022-212-0414...............................................................................................................022-212-0408
18 Arerti........................................................................................................................... 022-223- 0561/0664............................................................................................
19 Bote............................................................................................................................. 022-115- 0503/04....................................................................................................022-115- 0542
20 Chefe Donsa............................................................................................................................................................................................................................................................
21 Derartu Adebabay.......................................................................................... 022-211- 6926..............................................................................................................022-211- 5733
22 Gobessa......................................................................................................................................................................................................................................................................
23 Adama Ras............................................................................................................ 022-211-6394...............................................................................................................022-211-6393
24 Koka............................................................................................................................. 022-459-0192/0205
25 Arsi Robe................................................................................................................ 022-242-1765/1406...............................................................................................022-242-0042
26 Assela........................................................................................................................ 022-331-2770..............................................................................................................022-331- 5622
27 Awash Sebat Killo.......................................................................................... 022-224- 0274...........................................................................................................022-224- 0251
28 Batu............................................................................................................................. 046-441- 2210/11......................................................................................................046-441- 2211
29 Bekoji.......................................................................................................................... 022-332-0655............................................................................................................023-332-0080
30 Berecha.................................................................................................................... 022-112 -0481/05.....................................................................................................022-112- 7867

6. North Region

No Name Telephone No. Fax No.

Regional Office.................................................................................................. 034-241-6522/9241...............................................................................................034-241-6369


1 Adhihaki................................................................................................................... 034-240-2034/1862.............................................................................................034-240-2546
2 Adigrat...................................................................................................................... 034-445 -0016/04..................................................................................................034-445 -0348
3 Alamata.................................................................................................................... 034-774- 0782).........................................................................................................034-774-0597
4 Axum.......................................................................................................................... 034-275-9490/7161...............................................................................................034-275-0477
5 Buanbua Wuha................................................................................................. 033-311- 9898.............................................................................................................
6 Dessie........................................................................................................................ 033-111-2829................................................................................................................033-111- 2839
7 Edaga Hamus...................................................................................................... 034-773-0739/0795.............................................................................................034-773-0652
8 Edaga Mekele..................................................................................................... 034-240-5313/35/04...........................................................................................034-240-5287
9 Godana Selam.................................................................................................... 034-440 -7044..........................................................................................................034-444- 2221
10 Humera..................................................................................................................... 034-448- 1472............................................................................................................034-448 -1471
11 Jibruk.......................................................................................................................... 034-440- 4552..........................................................................................................034-440 -4579
12 Kemise....................................................................................................................... 033-554-1450/43.................................................................................................... 033-554-1447
13 Kobo............................................................................................................................ 033-334-1312/13......................................................................................................033-334-1336
14 Kombolcha............................................................................................................ 033-55 0839................................................................................................................033-55 0796
15 Lalibela..................................................................................................................... 033-336- 1335/14....................................................................................................033-336- 1286
16 Logiya........................................................................................................................ 033-550- 0060/75..................................................................................................033-550- 0050
17 Mekele....................................................................................................................... 034-441- 8967............................................................................................................034-441- 8966
18 Mugad....................................................................................................................... 033-312-6358.............................................................................................................034-312-1140
19 Sekota........................................................................................................................ 033-366-2813/4885 ............................................................................................
20 Semera...................................................................................................................... 033-366-2813/4885 ............................................................................................
21 Shire Endeselasse.......................................................................................... 034-444 -0590/94.................................................................................................034-444 -4313
22 Tossa.......................................................................................................................... 033-312-5612/7994...............................................................................................
23 Woldiya.................................................................................................................... 033-331- 2739/25...................................................................................................033-331- 2619
24 Wukero..................................................................................................................... 034-443- 0496/02.................................................................................................034-443- 0238

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Annual Report 2017/18 | 118

7. North West Region

No Name Telephone No. Fax No

1 Regional Office.........................................................................................................058-320-4168/2847........................................................................................ 058-320-3148


2 Abay Mado...................................................................................................................058-321-2081/31/97......................................................................................... 058-321-0110
3 Azezo.................................................................................................................................058-114 -1222/11................................................................................................... 058-114 -0879
4 B/Dar Ghion................................................................................................................058-320-9510/96-92...................................................................................... 058-320-8986
5 Bahir Dar........................................................................................................................058-220- 0671....................................................................................................... 058-222 -1147
6 Bichena............................................................................................................................058-665- 1580.......................................................................................................
7 Bure Damot.................................................................................................................058-774-1148/83................................................................................................ 058-774-1073
8 Chagni..............................................................................................................................058-225 -0458/01.............................................................................................. 058-225 -0532
9 Dangila ...........................................................................................................................058-221-1820/1731............................................................................................ 058-221-21437
10 Debre Markos............................................................................................................058-771-2328........................................................................................................ 058-771- 4225
11 Debre Tabor................................................................................................................058-141- 0303/46............................................................................................... 058-141 -0355
12 Fenote Selam ...........................................................................................................058-775-2113/14................................................................................................. 058-77-2115
13 GishAbay.......................................................................................................................058-226 -6467/44............................................................................................ 058-222- 0073
14 Gonder..............................................................................................................................058-111- 4867......................................................................................................... 058-111 -8044
15 Injibara.............................................................................................................................058-227- 0807/09............................................................................................ 058-227- 0804
16 Jawi.....................................................................................................................................058-278- 0401/02.............................................................................................. 058-278- 0403
17 Maraki..............................................................................................................................058-211 -5081/57................................................................................................ 058-211- 5062
18 Merawi.............................................................................................................................058-330- 0969......................................................................................................
19 Metema Yohannes................................................................................................058-555- 5651....................................................................................................... 058-555- 5509
20 Motta..............................................................................................................................................................................................................................................................................
21 Woreta..........................................................................................................................................................................................................................................................................

8. South Region

No. Name Telephone No. Fax No.

Regional Office.........................................................................................................046-212-6160.......................................................................................................... 046-212-6702


1 Abosto..............................................................................................................................046-211 -5077........................................................................................................ 046-211- 5058
2 Adaba................................................................................................................................022-663-1222/65............................................................................................... 022-663-1258
3 Adola Weyu ................................................................................................................046-335-0059/06.............................................................................................. 046-335-0220
4 Alaba Kulito.................................................................................................................046-556- 0069...................................................................................................... 046-556-0109
5 Aleta wendo ..............................................................................................................046-224-0588 ........................................................................................... 046-224-0630
6 Arbaminich...................................................................................................................046-881- 2992....................................................................................................... 046-881 4605
7 Arsi Negele..................................................................................................................046-116- 0127......................................................................................................... 046-116- 0877
8 Awasho............................................................................................................................046-211-7422/55................................................................................................. 046-211-9840
9 Bale Robe......................................................................................................................022-665- 1700....................................................................................................... 022-665 -1975
10 Bule Hora.......................................................................................................................046-443 -0121........................................................................................................ 046-443 -0935
11 Dalo Mena....................................................................................................................022-668-0521........................................................................................................ 022-668 -0039
12 Dilla.....................................................................................................................................046-331-3313......................................................................................................... 046-331 -4107
13 Dodola..............................................................................................................................022-666-0474....................................................................................................... 022-666-0429
14 Ginir....................................................................................................................................022-664- 0065..................................................................................................... 022-664 -0449
15 Goba...................................................................................................................................022-661-2613/2929.......................................................................................... 022-661-4927
16 Halaba Kulito.............................................................................................................. 046-556-0069...................................................................................................... 046-556-0109
17 Harufa...............................................................................................................................046-110 -0611........................................................................................................... 046-110 -0543
18 Hasasa..............................................................................................................................022-336-0845....................................................................................................... 022-336-0819
19 Hawassa.........................................................................................................................046-220 -4722...................................................................................................... 046-220- 4751
20 Hawassa Arab Sefer............................................................................................046-212-3849........................................................................................................ 046-212-4811
21 Hawassa Menaharia............................................................................................046-212- 4021/4162......................................................................................... 046-212- 3621
22 Hosaena..........................................................................................................................046-555- 0684..................................................................................................... 046-555- 0694
23 Jinka...................................................................................................................................046-115-1862/00................................................................................................. 046-775-1859
24 Kercha...............................................................................................................................046-324-2008....................................................................................................... 046-324-2004
25 Moyale.............................................................................................................................046-444-1791......................................................................................................... 047-444-1401
26 Negelle............................................................................................................................046-445-2193/90............................................................................................... 046-445-2192
27 Shakiso ...........................................................................................................................046-334-1399/11................................................................................................. 046-334-1348
28 Shashemene...............................................................................................................046-110- 6525........................................................................................................ 046-110- 0014
29 Shinshencho...............................................................................................................046-339-0850/64............................................................................................. 046-339-0874
30 Sofomer..........................................................................................................................022-665 -2525...................................................................................................... 022-665-0043
31 Tabor.................................................................................................................................046-212 -0034/56............................................................................................. 046-212- 0068
32 Warabe............................................................................................................................046-771-0600........................................................................................................ 046-771-0588
33 Wolayeta Sodo.........................................................................................................046-551- 0743....................................................................................................... 046-551- 0706
34 Wondo Basha............................................................................................................046-222- 0427/0515.......................................................................................
35 Yabello.............................................................................................................................046-446 -0887/01............................................................................................. 046-446- 0311

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119 | Annual Report 2017/18

9. East region

No. Name Telephone No. Fax No.

Regional Office ..................................................................................................025-411-8016.................................................................................................................025-411-1546


1 Afatessa.....................................................................................................................025-411-0395/88......................................................................................................025-411- 0390
2 Awedaye....................................................................................................................025-662 -0560............................................................................................................025-662-0593
3 Babile...........................................................................................................................025-551-1021.................................................................................................................025-551-1022
4 Bedessa.....................................................................................................................025-555-0116...............................................................................................................025-555-0169
5 Boke...............................................................................................................................025-230- 0711/0469..............................................................................................
6 Chelenko...................................................................................................................025-335- 0596/86..................................................................................................025-335- 0708
7 Chiro..............................................................................................................................025-551-1021.................................................................................................................025-551- 1022
8 Deder............................................................................................................................025-335- 1299/68...................................................................................................
9 Dire Dawa................................................................................................................025-111-4042................................................................................................................025-111- 4046
10 Gelemso.....................................................................................................................025-552- 1328/400................................................................................................
11 Gode..............................................................................................................................025-776-1089/1504...............................................................................................025-776-1695
12 Grawa...........................................................................................................................025-534-0579/31.....................................................................................................
13 Harar.............................................................................................................................025-667 -0745............................................................................................................025-667- 0287
14 Harar Arategna...................................................................................................025-466-2707.............................................................................................................025-466-9859
15 Haromaya ...............................................................................................................025-661-0467..............................................................................................................025-661-0431
16 Hirna..............................................................................................................................025-441-1251/52.......................................................................................................025-441-1253
17 Jigjiga...........................................................................................................................025-775- 2548...........................................................................................................025-775- 2072
18 Kali..................................................................................................................................025-278 -0270/94..................................................................................................025-278- 0261
19 Kezira............................................................................................................................025-211-5222/37......................................................................................................025-211-0883
20 Mechara.....................................................................................................................025-557- 0561.............................................................................................................025-557 -0563
21 Sabean Sefer.........................................................................................................025-112- 4879..............................................................................................................025-111- 2133
22 Togochale................................................................................................................025-882- 0131..............................................................................................................025-882- 0217

10. West Region

No. Name Telephone No. Fax No.

Regional Office.....................................................................................................057-660-1263/64................................................................................................... 057-660-1260


1 Aba Sena.....................................................................................................................................................................................................................................................................
2 Agaro.............................................................................................................................047-221- 1746............................................................................................................ 047-221- 1841
3 Anger Gute...............................................................................................................057-634-0249........................................................................................................... 057-634-0328
4 Assosa..........................................................................................................................057-775- 1652........................................................................................................... 057-775- 1741
5 Ayira...............................................................................................................................057-577-0698/38.................................................................................................. 057-557-0555
6 Bakko............................................................................................................................057-665- 1465/21................................................................................................... 057-665 -1494
7 Bambasi......................................................................................................................057-441-0677/0734............................................................................................ 057-441-0654
8 Bedele..........................................................................................................................047-445 -0865/10.................................................................................................. 047-445- 0173
9 Begi.................................................................................................................................057-641- 0441).......................................................................................................... 057-641 -0462
10 Bonga............................................................................................................................047-331-1865/96.................................................................................................... 047-331-0704
11 Dembi Dollo............................................................................................................057-555-2315............................................................................................................ 057-555 -1277
12 Ejaji.................................................................................................................................057-550-0612/06................................................................................................... 057-550-0565
13 Fincha...........................................................................................................................057-664- 0151/00................................................................................................... 057-664- 0041
14 Gambela.....................................................................................................................047-551-1814/67...................................................................................................... 047-551- 1869
15 Gambela New Land..........................................................................................047-151- 5279/38................................................................................................... 047-151- 0352
16 Gedo...............................................................................................................................057-227-0159/00................................................................................................... 057-227-0500
17 Ghimbi..........................................................................................................................057-771- 0066........................................................................................................... 057-771- 1022
18 Gida Ayana................................................................................................................057-773- 0691/56.................................................................................................. 057-773- 0676
19 Gidami...........................................................................................................................057-780-0800/01................................................................................................... 057-780-0802
20 Gudatu Arjo.............................................................................................................057-116-0617/06...................................................................................................... 057-116-0666
21 Guduru.........................................................................................................................057-663-0610/11...................................................................................................... 057-663-0571
22 Guliso............................................................................................................................057-778-0278/81................................................................................................... 057-778-0286
23 Haro Sabu..................................................................................................................057-556-0574/06.................................................................................................. 057-556-0831
24 Hirmata........................................................................................................................047-211 -0035............................................................................................................ 047-211 -0044
25 Jerdaga jarte..........................................................................................................057-637-0476...........................................................................................................
26 Jima Arjo.....................................................................................................................057-667-05-15/31................................................................................................... 057-667-0502
27 Jimma............................................................................................................................047-111 -2189............................................................................................................... 047-111- 9412
28 Jiren.................................................................................................................................................................................................................................................................................
29 Leka................................................................................................................................057-661 -1433............................................................................................................ 057-661- 1439
30 Mendi............................................................................................................................057-776 -0906/07................................................................................................. 057-776- 0756/08
31 Mettu.............................................................................................................................047-441- 2648........................................................................................................... 047-441- 4165
32 Mizan Teferi.............................................................................................................047-135-9138/89..................................................................................................... 047-135-1879

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Annual Report 2017/18 | 120

No. Name Telephone No. Fax No.

33 Mugi.....................................................................................................................................057-779-0655/33................................................................................................ 057-779-0844
34 Nejo.......................................................................................................................................057-774- 0492/02............................................................................................... 057-774- 0345
35 Nekemte...........................................................................................................................057-661- 7092......................................................................................................... 057-661- 5474
36 Nole Kaba........................................................................................................................057-632-0662/0714.......................................................................................... 057-632-0606
37 ODA....................................................................................................................................... 057-660-0920....................................................................................................... 057-660-3256
38 Oda Buluk.......................................................................................................................................................................................................................................................................
39 Shambu.............................................................................................................................057-666- 0142/39............................................................................................... 057-666- 0152
40 Shenen Gibe..................................................................................................................047-211- 7624/66.................................................................................................
41 Sibu Sire............................................................................................................................057-668- 0921/17.................................................................................................
42 Tepi........................................................................................................................................047-556-3489/66............................................................................................... 047-556-2506
43 Yayo......................................................................................................................................047-333- 0765/51................................................................................................
44 Yebu ....................................................................................................................................047-226-0560......................................................................................................... 047-226-0622

11. Head Office Branch

No. Branches Telephone No. Fax No.

Head Office Branch 011-662 -0303 011-663- 7538

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