Awash Bank Annual Report 2018
Awash Bank Annual Report 2018
CORE VALUES
A- Accessibility
MISSION W- Wisdom
''To provide
innovative, A-Accountability
VISION competitive
and diversified S- Socially Responsible
"To be the First banking services
Choice World Class accessible to H- Honesty
Bank" the society with
qualified and
dedicated staff in
a profitable and
socially responsible
manner.''
2. Financial Performance....................................................... 18
2.1 Income.....................................................................................................18
2.2 Expenses...............................................................................................19
2.3 Profit.........................................................................................................20
2.4 Proposal on Dividend Payout..........................................20
Tabor Wami
Chairman, Board of
Directors
Abaynesh Bekele
Director
O
registered an inspiring result in the activities of
n behalf of the Board of Directors of Awash Information and Communication Technologies and
Bank and on my own behalf, I would like the construction of own buildings. In the areas of
to welcome you all to the 23rd AB‘s Information and Communication Technology projects,
Shareholders Annual General Meeting of the FY AB is effectively leveraging on vendor related and
2017/18. I am also honored to congratulate our in-house developed technology systems. Some of
respected Shareholders, Customers and other the under process vendor related IT projects are:
concerned Stakeholders on your presence, continued the implementation of Enterprise Service Bus (ESB),
trust, and unwavering patronage extended to the the Customer Relationship Management (CRM),
Bank all the years which enabled Awash Bank (AB) the Contact Center (CC), Essence Core Upgrade and
to register magnificent results in all spheres of its IFB system, Trade Innovation (TI) Upgrade and the
operations and remain the pioneer and leading private Procurement of Switch Solution. From the in-house
Bank over the years.
Prosper with the Leading Private Bank!
Annual Report 2017/18 | 2
software projects, Training Management System, Job At the end, on behalf of the Board, I would like to take
Application System, Claim Ticket Origination System, this opportunity to express my deep sense of gratitude
are some to be cited. Regarding the performance of to all staff of the Bank including the Management
the digital technologies an impressive results have team for the superb achievements registered in all
been recorded with regard to the use of ATM, POS, operational and financial areas. I would also like to
Mobile banking and Internet banking services which thank the National Bank of Ethiopia (NBE), AB’s
would enable customers to use the Bank’s services Shareholders, Stakeholders and the Bank’s Board
anytime anywhere. of Directors for their strong support and guidance
for the achievement registered. Last, but not least,
The construction of own buildings are well underway the Board places on record its appreciation to our
and, among others, the inauguration of Ada’a Building valued customers, for their indispensable support,
(four storey) and the completion of the construction patronage and goodwill for the success of the Bank
of Badessaa building (two storey) are the major looking forward to their continuous commitment in
milestones. From the new building projects, the the future also.
commencement of the constructions of the six story
Jimma building and the 12 storey Bulbula mixed use Finally, I look ahead to the continuation of a high level
Buildings are some to be mentioned. Our Bank has of Ethiopia’s economic growth within a stable macro-
also acquired a central archive at Burayu area of economic environment and a successful operation to
Oromia Regional State during the year under review. AB in the 2018/19 financial year and beyond.
EXECUTIVE MANAGEMENT
Yohannes Merga
Chief Information
Officer
Tsehay Shiferaw
Chief Executive Officer
Tadesse Gemeda
Chief, Whole Sale
Banking Officer
Hailu Meskela
Gacho Warra Director, Learning and
A/Director, Enterprise
Risk and Compliance Mgt Development Directorate
Directorate
Yordanos Mekonnen
Director, Portfolio
Management Directorate
Zebene Kaba
Director, Personal
Banking Directorate
Tsehay Shiferaw
I
Chief Executive Officer
t is with great pleasure and honor that I present to In line with the newly adopted International Financial
you the financial and operational performance of Reporting Standards, the Bank’s profit before tax
our Bank for the year ended June 30, 2018. stood at Birr 1.96 billion from Birr 1.31 billion of last
year same period; i.e. Br. 650 million or 49.4% growth
I feel proud to announce to all respected from the preceding year. This is an exceptional
Shareholders, Board of Directors, members of performance in the history of our Bank as well as in
Management and the entire staff, valued customers the private banking industry.
and all other stakeholders that our Bank has
registered an unparalleled operational performance The paid-up capital of the Bank reached Birr 2.94
in the history of private banks. billion from Birr 2.64 billion of last year same period;
that is, an increment of Birr 298 million or 11% and
Banks were challenged in the year just ended with earnings per share (EPS) has shown commendable
a big demand-supply gap of foreign currencies to increment from 388 in 2017 to 543 in 2018 for a par
address the ever-growing requests of importers, value of Birr 1,000.
fierce competition for resource mobilization, various
tight regulatory requirements like the credit ceiling With regard to expenses incurred during the year, as
and 30% foreign currency surrender requirements. a result of upward revision of the minimum interest
The devaluation of the Birr has escalated the rate on deposits by the National Bank of Ethiopia,
budgeted expense items as a result of which it was rising cost of operations due to inflation and the
practically challenging to honor commitments for overall enhanced operation of the Bank, total expense
purchase of goods and services. has surged from Birr 2.44 billion in 2016/17 to Birr
3.44 billion in 2017/18. Of the total expense items,
In spite of the above challenges, I would like to take interest expense; personnel expense; depreciation
this opportune moment to reaffirm to all concerned and impairment of property, plant and equipment
stakeholders that the performance of the Bank for took the highest share in their order.
the year ended June 30, 2018 was remarkable by all
standards.
Prosper with the Leading Private Bank!
9 | Annual Report 2017/18
Deposit is the core in all banking operations and with At this juncture, I would like to extend my special
a relentless effort of all, the deposit of the Bank grew gratitude to our esteemed customers for working
by Birr 12.96 billion or 40% as compared to last year with us as well as the strong Management team
same period and it is the highest deposit figure ever and the hard working staff for the exceptional
registered in the private banking industry. As at June achievement recorded. I believe that with our strong
30, 2018, the total deposit of the Bank reached Br. unity of purpose, Awash will further stand vibrantly
45.75 billion. visible in the years to come.
Total asset significantly increased from Birr 40.0 Finally, I would like to thank all Shareholders of the
billion to Birr 55.3 billion and this was a 38.2% growth Bank, Board of Directors, the Federal and Regional
in one year mainly as a result of a significant increase Governments and in particular the National Bank
in loans and advances by Birr 8.65 billion or 38.6% of Ethiopia for all necessary support given to us to
and purchase of NBE’s bills, which stood at Birr 8.5 enable us achieve our corporate objectives.
billion vis-à-vis Birr 6.99 billion of last year same
period. God bless you all!
Partial View of the 22nd Ordinary Shareholders Meeting, November 25, 2017
Awarded Best Performing Branches Picture with the Board of Directors & Executive Management, 2017/18
Financial year 2017/18 was a challenging year for the Ethiopian economy in general and the banking sector
in particular, due to a multitude of such as double digit inflation, foreign currency shortage and stringent
regulatory requirements that set credit ceilings on the non-export non-manufacturing sectors and introduction
of surrender requirements of 30 percent of the foreign currency earned to the National Bank of Ethiopia.
Despite the headwinds, Awash Bank has registered outstanding performances that further strengthend
its leading position among private banks operating in the country and guaranteed a sustainable return to
shareholders. The robust operational and financial results demonstrate Awash Bank’s resilience to challenges
through prompt scanning of the environment and implementation of a solid strategy that turns challenges
into opportunities.
1 Operational Performances
Review of the operational performances of the Bank with respect to resource mobilization, provision of credit
services and expansion of asset sizes reveal that Awash Bank is the fastest growing private bank that more
than doubled its operations within the last four years.
During Financial Year 2017/18, the Bank has intensified its deposit mobilization efforts by
implementing different acquisition strategies and offering different kinds of deposit products to
a wide range of customers, including high net worth individuals, private institutions, NGOs, churches
and corporate customers. As a result, total deposits of the Bank, including Letter of Credit Margin
and Interest Free Banking (IFB), rose to Birr 45.9 billion, depicting a growth of Birr 13.01 billion (40%)
as compared with the same period of last year.
The deposit growth rate registered by Awash Bank by far exceeds the average growth rate recorded
by all private banks, reflecting the Bank’s long track record in winning the hearts and minds of
customers, supported by strong brand of Awash Bank.
The funding mix, excluding margin held for letter of credit, focused on low cost & sustainable sources of
funding, in which saving and demand deposits altogether accounted for over 90 percent of the total
deposits.
Awash Bank continued to play a very key important intermediation role in the Ethiopian economy
through mobilization of resources and allocation of these resources to different economic sectors.
The total outstanding loans and advances of the Bank markedly rose to Birr 31.3 billion by the end of June
2018, up by Birr 8.7 billion (38%) over the preceding corresponding period, amidst the credit ceiling
imposed on non-export non-manufacturing sectors by the National Bank of Ethiopia(NBE).
The recorded growth rate was largely attributable to the strategy of the Bank to allocate resources
to the sectors that are waived from the credit cap, namely to the export and manufacturing sectors.
Indeed, the share of the export sector rose to 22.7 percent in 2017/18 from 18.6% a year ago. Similarly,
credit to the manufacturing sector stood at 10.7 percent of the total loans and advances from 8 percent
a year ago. On the other hand, loans and advances to the domestic trade and services slowed down
to 26.5 percent compared with 31.3 percent in 2016/17, mirroring the vivid impact of the government
credit ceiling policy on the non-export non-manufacturing sectors.
Table 2: Loans and Advances including IFB Financing by Economic Sectors (In Millions of Birr)
Generation of foreign exchange earnings from exports, inward remittances, SWIFT and purchase of
foreign currencies were one of the highly competitive areas among the banks operating in Ethiopia.
As for generation of foreign exchange earnings from exports, Awash Bank has devised and
implemented different strategies that enabled the Bank to markedly increase its earnings from
export proceeds, amidst stagnant export earnings recorded by the country.
With an intent to boost generation of foreign currency from inward remittances and purchase, the
Bank continued to maintain its strong partnership with the world’s leading payment processing
companies and card operators. Meanwhile, the Bank also rolled over the previous incentive
mechanism through the lottery program and conducted the 3rd and the 4th round lottery prize
awards. During financial year 2017/18, additional partnership agreement was also signed with
PayPal, an internationally renowned money transfer agent.
Awash Bank has shown an outstanding performance with regard to asset growth. The asset size of
the Bank has more than doubled and reached Birr 55 billion as at end of June 2018, from Birr 25 billion
three years ago (as at end of June 2015). During financial year 2017/18 alone, it grew by Birr 15 billion
(38 percent) from Birr 40 billion at the end of June 30, 2017.
The observed significant expansion in the asset size of the Bank was largely driven by substantial
increases in loans and advances to customers and by purchase of NBE bills. The
later stood at Birr 8.5 billion by the end of financial year 2017/18 from Birr 7 billion at the end of June
2017.
1.5 Capital
The total capital position of the Bank stood at Birr 6.5 billion as at June 30, 2018, up by Birr 1 billion
(20 percent) compared with the same period of last year. The paid-up capital of the Bank, which
amounted to Birr 2.9 billion, was slightly lower than the Birr 3 billion threshold to be reached by the
end of June 2018. This threshold was decided by the 13th Extra-ordinary General Meeting of the
Shareholders held on November 22, 2014.
The paid-up capital of the Bank exceeds the existing statutory minimum requirements of Birr 500
million by almost six fold; and it is well above the Birr 2 billion minimum paid-up capital banks are
expected to raise by end of June 2020.
As usual, the Shareholders of Awash Bank are very vigilant and willing to take proactive measures
that will enhance the competitiveness of their Bank at the global level and further enhance the
operational and investment activities of their Bank. Accordingly, the Shareholders of Awash Bank in
their 14th Extra-ordinary meeting held on November 25, 2017, decided to raise the paid-up capital of
the Bank to Birr six billion until end of June 2021.
2. Financial Performance
Awash Bank has posted a strong set of financial results in 2017/18. Awash Bank has retained its prime numero
uno position among private Banks operating in Ethiopia in terms of financial performances, supported by its
strong brand as an epitome of trust across the country.
2.1. Income
The total income of the Bank grew by Birr 1.7 billion (44 percent) to Birr 5.4 billion in 2017/18 from Birr
3.8 billion in the preceding year, driven by a surge in all components of income.
Interest income continued to be the main source of income, accounting for 78 percent of the total
income; followed by income from fees & commission (15 percent) and other operating income
including share of profit from associate (7 percent).
2.2 Expenses
Total expenses of the Bank stood at Birr 3.4 billion during financial year 2017/18, up by Birr 1 billion
(41 percent) compared with the previous year’s level of Birr 2.4 billion. More than half of the increase
in total expenses (over Birr 565 million) was caused by a surge in interest expenses. This, in turn,
reflects the increase in the volume of interest bearing deposits and the impact of the upward revision
of the minimum interest rate on deposits from 5 percent to 7 percent by the National Bank of Ethiopia.
Personnel expenses rose by Birr 338 million (38%) and reached Birr 1.2 billion, largely reflecting the
Bank’s attempt to attract, retain and motivate talented staff that will clearly understand the vision of
the Bank and implement the strategies derived thereof.
The increase in depreciation and amortization expenses largely reflects the Bank’s determination to
acquire property, equipment and intangible assets that will propel the future growth of the Bank.
Other operating expenses of the Bank, mainly comprising of expenses for office rent, stationery
materials, professional fees, publicity and advertisement, increased by 52 percent and reached Birr
545 million, spurred by operational expansion of the Bank and a surge in inflation to double digit level.
Concerning the composition of expenses, interest expense accounted for the lion’s share of the
total expenses (43.0 percent), followed by personnel expense (35.8 percent) and other operating
expense (15.8 percent). The remaining balance (5.4 percent) was accounted for by depreciation,
amortization and loan & other asset impairment expenses.
2.3 Profit
In the review period, Awash Bank maintained its position as the most profitable private bank in Ethiopia
by registering an all-time high profit in the history of private banks. Accordingly, Awash
Bank has recorded a remarkable profit growth of Birr 650 million (49 percent) over last year’s
similar period, posting a gross profit before tax of Birr 1.96 billion in 2017/18. This achievement was
highly commendable against the backdrop of challenging macro-economic environment, stringent
regulatory environment and stiff competition among local banks.
Similarly, the Bank’s net profit after tax rose to Birr 1.49 billion in 2017/18 from Birr 951 million in 2016/17.
As a result of a remarkable growth in profits as compared with a modest (Birr 289 million) growth in
the paid-up capital of the Bank, earnings per share rose to 543 in 2017/18 from 388 in 2016/17 for the
par value of Birr 1000.
The Board of Directors are of the opinion that there need to be a balance between maximizing
shareholder value and ploughing back funds for future business growth. Cognizant of this fact, the
Board of Directors recommends that out of the total appropriable profit of Birr 976,379,911
(Birr Nine hundred seventy six million three hundred seventy nine thousand nine hundred eleven),
Birr 48,818,996 (Birr Forty eight million eight hundred eighteen thousand nine hundred ninety six)
be retained and a dividend of Birr 927,560,916 (Birr Nine hundred twenty seven million five hundred
sixty thousand nine hundred sixteen) be paid in cash or used for purchasing the Bank’s shares,
depending upon the choice of shareholders and availability of shares.
Strategy implementation is an important task in strategy management process that translates the
strategy into action throughout the organization. Of course, financial year 2017/18 is the second
year of the implementation of the ten-years strategic road map of the Bank under the theme
“Transforming AIB: Vision 2025”. In this context, during the review period, Awash Bank has performed
the following major activities: -
Prepared, approved and monitored Annual Business Plan and Budget of the Bank aligned to the
10 years’ strategic plan;
Assigned strategy related activities to different functional units of the Bank and performed
accordingly;
Put in place customers at the heart of its business activities through allocating relationship
managers to corporate, business, SME and personal customers;
Aggressively expanded the customer base of the Bank;
Designed, developed and implemented new products and services tailored to different segments
of customers (e.g Interest Free Banking, specialized financial products and services for foreign
currency earners, big depositors and their employees);
Opened new branches with the new interior design and branding manual; and
Undertook various initiatives that will improve the Performance Management System of
the Bank and institute high performance culture, establish Contact Center and Customer
Relationship Management Solution, among others.
In short, since the launching of the transformation road map two years ago, Awash Bank has recorded
an outstanding performances in all areas of banking activities. Awash Bank is moving in line with the
basic milestones set out in Vision 2025, reaffirming the fact that the Bank is operating in the right
direction to attain its grand vision of becoming “One of Top Ten Private Commercial Banks in East
Africa by 2025”.
In line with the Bank’s policy to attract and retain talented employees that contribute to the attainment
of its objectives, Awash Bank has managed to recruit 1,350 new employees during financial
year 2017/18.
Development of employees’ capabilities and potential is one of the focus areas of the Bank. In this
regard, the Bank has allocated over Birr 25 million budget during FY 2017/18 and provided trainings
to 5,925 employees and financial assistance to 760 employees pursuing their further education at
higher institutions.
The total staff strength of the Bank reached 7,881 by the end of June 30, 2018 from 6,772 employees
during the same period of last year, presumably making Awash Bank one of the largest employers
among private banks.
Awash Bank always strives to deliver value to its customers in the most convenient way possible with
the objective of enabling them to conduct banking transactions anytime, anywhere. To this end, Awash
Bank has offered different touchpoints.
Traditional touchpoints, namely, branches are the main service channel used by the Bank as a
mechanism of taking banking services to areas within customers’ reach. During the review period, the
Bank expanded its footprints by opening 50 new branches across the country, thereby raising its total
branch networks to 366 as at June 30, 2018 from 316 branches as at June 30, 2017.
The major non-traditional service delivery channels include, among others, ATMs, POS terminals,
mobile banking and internet banking. These non-traditional touchpoints offer 24 hour convenient
access to banking services. The number of debit card, mobile banking and internet banking users
have increased substantially during financial year 2017/18, indicating the flourishing of demand for
digital banking services in the country.
As a Bank with a deep-rooted culture for excellence and poised to respond to the dynamic need of
its customers, Awash Bank has continued to deliver its promise of deploying the right Technology
with a committed work force to shape the future of the Digital economy and embrace the opportunity
to be a disruptive force for change.
As in always, Awash is pioneering organizational transformation in the industry and witnessing trajectory
growth with a bold and well-articulated vision of becoming among the top ten Private Banks in East
Africa.
The notable achievements made during the Financial Year 2017/18, include:-
Vendors have been selected for the implementation of Customer Relatioship Management (CRM) and
Contact Center (CC) solutions which enable the Bank to nurture relationships with customers and
prospects to drive sales and sustain long-term relationships and profitability.
The Bank has also launched a major Core Banking Solution upgrade and peripheral systems
enhancement projects. The upgrade facilitates the Bank’s offering of full-fledged 24/7 banking
operations across all branches and Head Office, in addition to overall performance enhancement
and Digital Banking support. A world class Sharia-compliant Interest Free Banking and IFRS
solutions which will be subsequently implemented adding several features that will contribute to
expanding the banking capabilities.
Successfully deployed in-house solutions including Lottery systems, Job Application Systems,
Training Management Systems, Employee Management Systems and Payroll Management
Systems which has saved huge licensing cost of software.
New Customer facing electronic bill payment systems (digital solutions) is launched on top of the
existing mobile USSD and mobile wallet services allowing customers to pay bills by transferring
money from their account to the billers account. Features offered with Awash Bank’s electronic
bill payment systems includes the ability to pay airlines ticket, school fee and DSTV payments.
Because of strategic advantage and inexpensive methods of paying bills, Awash Bank is in the best
position to serve customers with leading edge bill payment services with utility companies and
telecom providers, as and when the companies are ready.
In line with the financial reporting Proclamation No. 847/2014 issued by the Ethiopian House of People’s
Representatives and subsequent regulation (Regulation No. 332/2014) issued by the Council of Ministers,
Awash Bank has established an IFRS project Office & prepared opening financial report as at 01 July,
2016, comparative financial report for the year ended 30 June 2017 & current year financial report for the
year ended 30 June 2018 as per IFRS requirements. This is in compliance with the Accounting & Auditing
Board of Ethiopia’s (AABE) requirement that all financial institutions has to adopt and report full IFRS
compliant financial reports by June, 2018.
The aim of IFRS reports is to establish sound, transparent, comparable and understandable financial
reporting systems applicable to entities in both private and public sectors.
Following the completion of a G+4 storey building in Bishoftu Town, Awash Bank inaugurated the “Ada’a
Building” in the presence of government officials, Board of Directors, invited guests, management and
employees.
Similarly, a G+2 storey building in Bedessa Town was completed in 2017/18 and is providing services both
to the customers and the staff of Bedessa branch in a convenient and comfortable manner.
The construction of a B+G+6 building in Jimma Town is well underway while that of the envisaged
2B+G+13 of Bulbula Building is under bid process.
During the financial year underviewed, Awash Bank also bought four branch offices in condominium
building at Bole Arabsa, Kilinto, Tulu Dimtu and Yeka Abado sites. The Bank has also acquired a central
Archive at Burayu area and plot of land at Bale Robe town for future construction of mixed use building.
Design of Future Awash Bank's
Jimma bldg
Current status of future Awash Bank's
Jimma bldg
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37 Sidist Killo........................................................................................................................... 011-126-1046/18..................................................................................................011-126- 0997
38 Signal......................................................................................................................................011-667- 2011/65.................................................................................................011-667 -2017
39 Sendafa Beke...................................................................................................................011-638-7456/7782.........................................................................................011-638-7392
40 Sululta....................................................................................................................................011-161- 7134/38..................................................................................................011-161- 7141
41 Shiro Meda.........................................................................................................................011-154-3513/5152.............................................................................................011-154- 3199
42 Traffic Tsihfetbet ........................................................................................................011-661- 6454.........................................................................................................011-618 -8718
43 Wosen sefer......................................................................................................................011-668-0065/67................................................................................................011-667- 8239
44 Yared........................................................................................................................................011-126-1403/1553.............................................................................................011-126- 0188
45 Yeka..........................................................................................................................................011-667- 4049/68...............................................................................................011-667- 3520
46 Yeka Abado .....................................................................................................................011-557-0095/96
47 Kara Mazoria....................................................................................................................011-668- 0350/51................................................................................................011-667- 0257
48 Kotebe 02............................................................................................................................011-833- 2809
49 Sheno......................................................................................................................................011-687- 0635/74...............................................................................................011-687- 0500
50 Wara Jarso.........................................................................................................................011-187- 0710/04.................................................................................................011-187- 0816
51 Weserbi................................................................................................................................011-862- 5503
Regional Office.............................................................................................011-470-8426..........................................................................................................................011-470-2826
1 Africa Andinet................................................................................................011-371 -6102............................................................................................................................011-371- 6594
2 Africa Avenue.................................................................................................011-557- 0533.........................................................................................................................011-557- 0536
3 Alemgena..........................................................................................................011-367-9092/77.................................................................................................................011-367 -9087
4 Bambis ...............................................................................................................(011-557-6976/73................................................................................................................ 011-557-6971
5 Beklobet.............................................................................................................011-466- 8575 ........................................................................................................................011-416-6878
6 Bulgaria Mazoria........................................................................................011-554- 0014/59.................................................................................................................011-554 -0292
7 Burka Wayu (Haile Garment)..........................................................011-471- 1861/1021................................................................................................................
8 Butajera..............................................................................................................046-115- 0927......................................................................................................................... 046-115-0927
9 Dil Gebeya........................................................................................................011-372- 0820.........................................................................................................................011-372 -0839
10 ECA Akababi....................................................................................................011-558-9297/86..................................................................................................................011-558- 6478
11 Enderase............................................................................................................011-557-6270...........................................................................................................................011-557- 6271
12 Ertu Lebu...........................................................................................................011-471-3530............................................................................................................................011-471-3865
13 Finfine..................................................................................................................011-557- 0107..........................................................................................................................011-557- 0113
14 Fitber....................................................................................................................011-557 -2149/82.................................................................................................................011-557- 2215
15 Furi..........................................................................................................................011-367- 9087.........................................................................................................................011-367 -9092
16 Genet branch..................................................................................................011-554- 0256/43................................................................................................................011-554- 0233
17 Global Akababi.............................................................................................011-470- 2412/23.................................................................................................................011-470- 1368
18 Gofa Gebriel....................................................................................................011-467 -4565/63................................................................................................................011-467- 4561
19 Gofa meberat haile...................................................................................011-470- 3392/78................................................................................................................011-470- 3393
20 Gofa Sefer..........................................................................................................011-465 -3691/466-9811.................................................................................................011-416-0357
21 Gotera...................................................................................................................011-467- 0542.........................................................................................................................011-467 -0576
22 Hana.......................................................................................................................011-471-1297/71.....................................................................................................................011-471-1453
23 Harbu.....................................................................................................................011-471-3324/39-24..........................................................................................................011-471-3643
24 Jemmo Michael............................................................................................011-369- 9602/99................................................................................................................011-369- 8407
25 Kazanchis..........................................................................................................011-557 -0756.........................................................................................................................011-557 -0683
26 Kirkos....................................................................................................................011-554 -7583.........................................................................................................................011-554- 7582
27 Kirkos -45..........................................................................................................011-470-5606..........................................................................................................................011-470-5839
28 Lafto.......................................................................................................................011-419 -6489..........................................................................................................................011-419 -6488
29 Lebu........................................................................................................................011-471- 2546/38.................................................................................................................011-471 -2544
30 Legehar...............................................................................................................011-553 -1948..........................................................................................................................011-551- 0867
31 Mehal Gofa.......................................................................................................011-467- 1297...........................................................................................................................011-467 -1281
32 Mekanisa............................................................................................................011-369-8348..........................................................................................................................011-369-8325
33 Mekanisa Abo................................................................................................011-369 0727/28..................................................................................................................011-369 -0329
34 Meskel flower...............................................................................................011-466- 9393.........................................................................................................................011-466- 9501
35 Mexico..................................................................................................................011-557- 2179..........................................................................................................................011-557 2-259
36 Nifas Silk............................................................................................................011-442 -0309.........................................................................................................................011-442 -0958
37 Olompia...............................................................................................................011-557- 1182/90..................................................................................................................011-557 -1188
38 Sarbet...................................................................................................................011-372- 7391...........................................................................................................................011-372- 7872
39 Saris.......................................................................................................................011-443-1272/37..................................................................................................................011-443 -1358
40 SarisAddisu Sefer.......................................................................................011-559- 2255.........................................................................................................................011-440 -0685
41 Sebeta..................................................................................................................011-338 -4101/15....................................................................................................................011-338- 4102
42 Sebeta..................................................................................................................011-338 -4101/15....................................................................................................................011-338- 4102
43 Stadium...............................................................................................................011-515- 6746...........................................................................................................................011-550-- 2920
44 Stadium...............................................................................................................011-515- 6746...........................................................................................................................011-550-- 2920
45 Stadium Zuria................................................................................................011-531-9102.............................................................................................................................011-531-9101
46 Temnja yaj........................................................................................................011-416 -2720...........................................................................................................................011-416 -2705
47 Temnja yaj........................................................................................................011-416 -2720...........................................................................................................................011-416 -2705
48 Tulu Bollo..........................................................................................................011-3421401/02.....................................................................................................................011-3421400
49 Tulu Ejersa.......................................................................................................011-471- 1735/13....................................................................................................................011-471- 1597
50 Urael......................................................................................................................011-554- 0830.........................................................................................................................011-554- 0836
51 Urael......................................................................................................................011-554- 0830.........................................................................................................................011-554- 0836
52 Urael Nigist.....................................................................................................011-554-1845/8664...........................................................................................................011- 554-3049
53 Urael Nigist.....................................................................................................011-554-1845/8664...........................................................................................................011- 554-3049
54 Wechecha..........................................................................................................011-380-4047/48.................................................................................................................011-380-4033
55 Weliso...................................................................................................................011-341 -3473..........................................................................................................................011-341- 3472
56 Wolete..................................................................................................................011-380-0157............................................................................................................................011-380-3007
57 Wolkite................................................................................................................011-365-8169/8384...........................................................................................................011-365-8168
58 World Bank......................................................................................................011-515- 3087...........................................................................................................................011-515 -0601
59 World Bank......................................................................................................011-515- 3087...........................................................................................................................011-515 -0601
60 Yoseph Akakbabi ......................................................................................0114-4708882.........................................................................................................................011-4709056
Regional Office......................................................................................................011-616-055675............................................................................................................011-663-7538
1 Adey Abeba..............................................................................................................011-470 -7708/35.......................................................................................................011-470 -0843
2 Airport...........................................................................................................................011-618- 0611/75...........................................................................................................011-618- 0171
3 Akaki...............................................................................................................................011-435 -1672.................................................................................................................011-434- 3277
4 Akaki Kaliti................................................................................................................011-471 -6440.................................................................................................................011-471 -6426
5 Akaki-Gelan..............................................................................................................011-471- 6503.................................................................................................................011-471 6487
6 Ayat Adebabay......................................................................................................011-639-0305/23........................................................................................................011-639-0314
7 Beshale Figa...........................................................................................................011-667- 7977/50.......................................................................................................011-667- 7885
8 Bole..................................................................................................................................011-618- 9522.................................................................................................................011-662- 6387
9 Bole 17...........................................................................................................................011-660-9002.................................................................................................................011-660-0682
10 Bole 22 Road..........................................................................................................011-662 8015/16...........................................................................................................011-618- 3996
11 Bole Bulbula ..........................................................................................................011-471- 4321..................................................................................................................011-471- 4594
12 Bole Medihanealem..........................................................................................011-667 -0347/51........................................................................................................011-667 -0237
13 Bole Michael............................................................................................................011-639 -2022................................................................................................................011-639- 2023
14 Bole24..........................................................................................................................011-667 3679/53.........................................................................................................011-667 -3618
15 CMC.................................................................................................................................011-667 -5188/55........................................................................................................011-667 5104
16 Dukem...........................................................................................................................011-432- 0502................................................................................................................011-432 -0523
17 Edget..............................................................................................................................011-629 -2108/25........................................................................................................011-629 -2259
18 Gelan...............................................................................................................................011-471- 3470.................................................................................................................011-471- 3764
19 Gerji..................................................................................................................................011-647 -6275................................................................................................................011-647- 6274
20 Gerji Georgis............................................................................................................011-639 4018/10...........................................................................................................011-639 4002
21 Gurd Sholla Jakros.............................................................................................011-639-5493.................................................................................................................011-661-7400
22 Harbu Gudo...............................................................................................................011-668- 3168/3225.................................................................................................
23 Haya hulet wuha limat..................................................................................011-660-8443/86........................................................................................................011-660-0931
24 Hayahulet Mazoria............................................................................................011-662 -4667................................................................................................................011-662- 6587
25 Hayat Arabsa...............................................................................................................................................................................................................................................................
26 Hayay Adebbay....................................................................................................011-639-0305/23........................................................................................................011-639-0314
27 Imperial Akebabi..................................................................................................011-667-4673/49/24...............................................................................................011-667-4838
28 Jakros.............................................................................................................................011-667 -7084/69.......................................................................................................011-667- 6618
29 Gurd Sholla...............................................................................................................011-6646-647/682....................................................................................................011-646- 1231
30 Kaliti Gebriel............................................................................................................011-471- 7262/15.........................................................................................................011-471- 7263
31 Kaliti Gumuruk......................................................................................................011-470- 7279/55.......................................................................................................011-470- 7286
32 Kokeb..............................................................................................................................011-667-4463.................................................................................................................011-667-3802
33 Korea Hospital.......................................................................................................011-629- 3836................................................................................................................011-629 -3150
34 Megenagna 22......................................................................................................011-667-3382.................................................................................................................011-667-3363
35 Melka Sheno (Tulu Dimtu...........................................................................011-471- 5646/68........................................................................................................011-471- 5416
36 Millinnium Akababi...........................................................................................011-661- 1056/55..........................................................................................................011-661-5550
37 Moenco.........................................................................................................................011-827- 5751.................................................................................................................011-667-4469
38 Rwanda Embassy Akababi........................................................................011-664- 6678/14........................................................................................................011-614- 6640
39 Sallo Gora...................................................................................................................011-869 -6464................................................................................................................011-869- 6464
40 Sammit.........................................................................................................................011-668-0971/01/04..................................................................................................011-668-0148
41 Shalla Akababi.......................................................................................................011-667- 3820/22.......................................................................................................011-667- 3718
42 Wollo sefer................................................................................................................011-557-5855/40/20...............................................................................................011-557-4324
43 Worku Sefer.............................................................................................................011-471-7498/7949/ 7631...................................................................................011-471-7631
44 Wuha Limat Akababi.......................................................................................011-618 -1200...................................................................................................................011-661 -1640
45 Yerer...............................................................................................................................011-667-7204/56........................................................................................................011-667-7247
Regional Office.......................................................................................................011-530-3002/16/20
1 Addis Ketema...........................................................................................................011-277- 2484.........................................................................................................011-277- 2483
2 Alem Bank Akababi............................................................................................011-369- 3043/04................................................................................................011-369 3018
3 Amanuel Total........................................................................................................011-273- 6009/46................................................................................................011-273- 6032
4 Ambo...............................................................................................................................011-236- 4174...........................................................................................................011-236- 5669
5 Asco..................................................................................................................................011-273- 0291/93..................................................................................................011-273- 0235
6 Asrasemint Mazoria..........................................................................................011-279- 1400...........................................................................................................011-279 -1364
7 Awtobis Tera............................................................................................................011-273- 4410........................................................................................................... 011-273-4410
8 Bethel.............................................................................................................................011-349- 1268...........................................................................................................011-349 -1135
9 Burayu Keta...............................................................................................................011-260-4620/46.................................................................................................011-260-4652
10 Burayu Mariam......................................................................................................011-260-4981/31....................................................................................................011-260-4959
11 D'Afrique .....................................................................................................................011-557- 7062.........................................................................................................011-557 -7014
12 Dubi-Tera.....................................................................................................................011-273 -2281/90..................................................................................................011-273- 2282
13 Geja Sefer....................................................................................................................011-557- 6237/44................................................................................................011-557- 6232
14 Gesho Tera.................................................................................................................011-273- 2752/42 ............................................................................................... 011-273-2732
15 Gefersa nono............................................................................................................011-260- 1117/32....................................................................................................011-260-1133
16 Gojam Berenda.......................................................................................................011-273-3834/35 ................................................................................................011-273-3593
17 Guder...............................................................................................................................011-282-0796/0814............................................................................................011-282-0801
18 Gullele............................................................................................................................011-278 -4926.........................................................................................................011-278- 4927
19 Holeta.............................................................................................................................011-261- 0043/31...................................................................................................011-261- 0021
20 Jemmo............................................................................................................................011-348 -4007.........................................................................................................011-348 -6270
21 Jeldu.................................................................................................................................011-238-0597/06..................................................................................................011-238-0582
22 Kara Kore.....................................................................................................................011-369- 3069.........................................................................................................011-369 -3067
23 Kachisi............................................................................................................................011-215-0530/62...................................................................................................011-215-0586
24 Ketena 2........................................................................................................................011-383-5071/72...................................................................................................011-383-5073
25 Kolfe.................................................................................................................................011-275- 7235.........................................................................................................011-277- 3376
26 Lideta..............................................................................................................................011-554- 6572/73................................................................................................011-554- 6571
27 Mehal Gebeya.........................................................................................................011-277- 9472.........................................................................................................011-273 -0295
28 Merkato........................................................................................................................011-277- 1666..........................................................................................................011-213 -7136
29 Mesalemiya...............................................................................................................011-275-8437...........................................................................................................011-278 -8195
30 Mierab Merkato.....................................................................................................011-273 -4298.........................................................................................................011-273- 4315
31 Mikilliland...................................................................................................................011-273 -0341...........................................................................................................011-273- 0357
32 Merkato Kagnew shaleka............................................................................011-273-4542/12...................................................................................................011-273-4538
33 Merkato Tana...........................................................................................................011-273-3598/28..................................................................................................011-273-2994
34 Muger.............................................................................................................................011-218-0662............................................................................................................011-218-0333
35 kuas Meda..................................................................................................................011-276- 0343/45................................................................................................011-276- 0349
36 Sebategna...................................................................................................................011-277- 3342.........................................................................................................011-277- 3270
37 Sengatera....................................................................................................................011-557- 6839/75................................................................................................011-557- 6880
38 SidamoTera.................................................................................................................011-278 -4118............................................................................................................011-278- 4117
39 Tekle Haimanot......................................................................................................011-278 -9376..........................................................................................................011-277 2732/
40 Torhailoch...................................................................................................................011-369 -1211/93....................................................................................................011-369- 1208
41 Yeshi Debele............................................................................................................011-369-2392...........................................................................................................011-369-0927
42 Zenebework..............................................................................................................011-369-7177/78...................................................................................................011-369-7226
43 Asco Addis Sefer...................................................................................................011-273- 1631/32...................................................................................................
44 Dejazmach Balcha Safo.................................................................................011-530- 3111/10.....................................................................................................
45 Ginchi..............................................................................................................................011-258- 1172/74...................................................................................................011-258- 1170
46 Kolfe Atana Tera..................................................................................................................................................................................................................................................
47 Mekanisa Kore........................................................................................................011-369- 8567/97................................................................................................
48 Sansusi..........................................................................................................................011-373- 1940/18...................................................................................................011-373- 1221
49 Shera Tera..................................................................................................................011-273- 5902/54................................................................................................011-273- 5712
5. Adama Region
6. North Region
8. South Region
9. East region
33 Mugi.....................................................................................................................................057-779-0655/33................................................................................................ 057-779-0844
34 Nejo.......................................................................................................................................057-774- 0492/02............................................................................................... 057-774- 0345
35 Nekemte...........................................................................................................................057-661- 7092......................................................................................................... 057-661- 5474
36 Nole Kaba........................................................................................................................057-632-0662/0714.......................................................................................... 057-632-0606
37 ODA....................................................................................................................................... 057-660-0920....................................................................................................... 057-660-3256
38 Oda Buluk.......................................................................................................................................................................................................................................................................
39 Shambu.............................................................................................................................057-666- 0142/39............................................................................................... 057-666- 0152
40 Shenen Gibe..................................................................................................................047-211- 7624/66.................................................................................................
41 Sibu Sire............................................................................................................................057-668- 0921/17.................................................................................................
42 Tepi........................................................................................................................................047-556-3489/66............................................................................................... 047-556-2506
43 Yayo......................................................................................................................................047-333- 0765/51................................................................................................
44 Yebu ....................................................................................................................................047-226-0560......................................................................................................... 047-226-0622