CO: BANKING OPERATIONS DEPARTMENT
Adjustment of CASH Difference
Morning Activity:
Credit the BGL Account 98903XXXXXX (5digit branch code and last digit as a check
digit) with the previous day closing balance in 20010 screen from cashier’s node.
Evening Activity:
Debit the BGL Account 98903XXXXX (5digit branch code and last digit as a check
digit)with the actual closing balance in 20060 screen from cashier’s node.
Where to look for CGL cash balance on the same day?
Please tally physical cash with CGL cash balance
The same is available in Help-Desk
Menu Branch--Current Information on Today’s transactions--Cash
Position Current
Then verify the current cash and close the cash accordingly.
====================================================
If there is difference between actual (physical) cash and CGL cash, how to
proceed?
Difference with CGL balance may be due to connectivity issues which may result in credit
or debit
Getting posted twice in the Account.
Look into screens 450 or 10450 and confirm about the doubtful transactions.
Copy of teller-wise cash report will be useful to find out probable account numbers.
All the adjustment entries can be done by the officers with user type 50
and other officers with user type 40 can pass the queue.
If the branch is a single man branch the cashier/clerk with user type 70
can make a queue and officer can pass the Queue.
The possible scenarios of wrong entries and the procedure for correction:
If Deposit account is credited twice
Solution:
Step I (User Type 50 Screen)
In the menu Branch Administration Adjustment Postings
DEPOSIT DEBIT ADJUSTMENT (Type the deposit account NO. which is credited twice.
and Transmit. Queue to be passed by the Other Officer.
step 2
1
Then \\ SCR:020046 CGL: Single Sided Entry
20005050015: Cash on hand
Input the amount without any symbol.
Please ensure that No Gliff differences after the posting the above transactions.
Also compare your physical cash with the current cash position in the help desk and it
should be equal.
=======================================================
If the Deposit Account is debited twice.
Solution:
Step I (User Type 50 Screen)
In the menu Branch Administration Adjustment Postings
DEPOSIT CREDIT ADJUSTMENT: Type the deposit account NO. Which is debited twice
and Transmit Queue to be passed by the Other Officer.
Step 2
Then \ SCR:020046 CGL: Single Sided Entry
20005050015: cash on hand
Input the amount with minus (-) symbol
Please ensure that No Gliff differences after the posting the above transactions.
Also compare your physical cash with the current cash position in the help desk
and it should be equal.
======================================================
If the BGL IS CREDITED TWICE.
Step I (User Type 50 Screen)
In the Menu Branch Administration Adjustment Postings
BGL DEBIT ADJUSTMENT
Give the BGL Account number which is credited twice Input the Amount and Transmit.
Queue to be passed by the Other Officer
Step 2
Then, SCR:020046 CGL: Single Sided Entry
20005050015: Cash on hand
Input the amount without any sign
If the BGL IS Debited Twice
2
Step I (User Type 50 Screen)
Branch Administration Adjustment Postings
BGL CREDIT ADJUSTMENT
Give the BGL Account number which is debited twice Input the Amount and Transmit.
Queue to be passed by the Other Officer
Step 2
Then, \\ SCR:020046 CGL: Single Sided Entry
20005050015: Cash on hand
Input the amount with minus (-) symbol
Please ensure that No Gliff differences after the posting the above transactions.
Also compare your physical cash with the current cash position in the help desk
and it should be equal.
=======================================================
If Loan account is credited twice,
Step 1: ( User Type 50 screen)
Branch Administration Adjustment Postings
LOANS : DEBIT ADJUSTMENT
Select the Priority as (Principal/Charges) as per the credit voucher
Give the Account number which was credited twice
Step 2
Then \\ SCR:020046 CGL: Single Sided Entry
20005050015:cash on hand input the amount without any sign
Please ensure that No Gliff differences after the posting the above transactions.
Also compare your physical cash with the current cash position in the help desk
and it should be equal.
=======================================================
If the Demand Draft issued through Batch mode (Multiple DD) Host time out
error is coming ,
If all the DDs are not in issued status, and the balance available in DD to be issued
BGL (98524), Unblock the DD to be issued BGL (98524) in ABM Menu in BGL Account
Blocking, after that transfer the funds to a routing account (BGL 98741).
Initiate fresh entry through Receipt of funds by debiting the Routing Account and take
fresh journal no Then, issue the DDs thro’ the System only with the same DD number.
=======================================================
3
If the DD is received twice then verify whether the same balance is available in DD to be
issued BGL
ISSUE THE DD AND CANCEL THE DD AND KEEP THE AMOUT IN THE BGL ROUTING
ACCOUNT AND THEN FOR THE COMM AMT
AS INCOME ACCOUNT CANNOT BE DEBITED CONTACT YOUR ZONAL OFFICE FOR
UNBLCOKING
After completing the above process
Step 1: ( User Type 50 screen)
Branch Administration Adjustment Postings
BGL: Debit Adjustment
DEBIT THE ROUTING ACCOUNT INCLUDING THE DD COMM IF THERE
step 2
Then , \\ SCR:020046 CGL: Single Sided Entry
20005050015: Cash on hand : input the amount without any symbol
Please ensure that No Gliff differences after the posting the above transactions.
Also compare your physical cash with the current cash position in the help desk
and it should be equal.
=======================================================
If the branch is having the Difference between the Cash CGL and BGL ,to
identify from which date the difference exists.
Step 1: Branch to Note down the Physical cash, BGL cash and CGL cash and compare
and the differences if any.
Step 2: In Branch Reports Server Take Print out of Report for Cash related Transactions
in a day and verify each voucher and find discrepancies if any.
Immediately contact Project Office /Deposits/Cash Related for possible solution.
=======================================================
If the Account is credited twice in Multi utility Account then contact the concern home
branch of the Multi utility Account number get the amount reverse through c2c and then
adjust the difference.
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If the Account is credited and cash drawer not updated:
To be verified on the same day whether the account is credited from the same branch
and Teller.
Then we can update the drawer manually from ABM Node or officers with user type 50
through the menu,
4
Transaction Posting--Cash MaintenanceCash drawer operations Give the
SR NO of the concerned cashier then Execute twice.
Then the denominations will be available in the Screen. After that give the
denominations in Quantity in then update the same.
If the Account is debited and cash drawer not updated or Time out at the time
of accepting the cash Queue:
To be verified on the same day whether the account is debited from the same branch
and Teller .
Then we can update the drawer manually from ABM Node or officers with user type 50
through the menu.
Transaction Posting--Cash MaintenanceCash drawer operations Give the
SR NO of the concerned cashier then Execute twice. Then the denominations will be
available in the Screen. Then, give the denominations in Quantity out then update the
same.
Precautions to be taken at the time of cash drawer Updations:
When we are going for cash drawer Updation then we have to note down the
denominations before updation and after updation.
After updating the cash drawer the Officer should save the Vault updation report from
their node through the menu.
Branch Reports---Vault Updation Report:
Then click the Vault Updation Report in that screen.
Then the report will be saved in your server.
IMPORTANT POINT TO BE OBSERVED WITHOUT
EXCEPTION:
Wherever cash corrections are done, it should be recorded in a register
mentioning the date, account number, amount and type of error rectified.
This register is to be maintained by ABM of the branch.
This register should contain the signature of the Shroff concerned along with
that of the Officer who has authorised and to be countersigned by ABM.
All the single sided transactions should be recorded in a separate register to
be maintained by ABM duly signed by BM.
Single sided transactions are to be reported to Project Office same day.
Single sided entries are subject to Audit / Concurrent Audit etc.
