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Enhancing Museum Accessibility for Seniors

The document contains a series of letters addressing various situations, including feedback on a museum visit, inquiries about holiday packages, party invitations, and requests for assistance with house care. Each letter outlines specific issues or requests, such as accessibility improvements, travel arrangements, and job applications. The letters are written in a formal tone and include suggestions or requests for further action.

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manpreet kaur
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0% found this document useful (0 votes)
52 views25 pages

Enhancing Museum Accessibility for Seniors

The document contains a series of letters addressing various situations, including feedback on a museum visit, inquiries about holiday packages, party invitations, and requests for assistance with house care. Each letter outlines specific issues or requests, such as accessibility improvements, travel arrangements, and job applications. The letters are written in a formal tone and include suggestions or requests for further action.

Uploaded by

manpreet kaur
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

You went to a museum with your elderly friend last week.

However, he/she found it difficult to walk


around the museum. Write a letter to the manager and say:
 Whom did you visit the museum with?
 What problems/inconveniences did he/she face?
 Also, suggest solutions to enhance the museum visit experience for an elderly person.
Dear Sir or Madam,
I am writing to provide feedback on my recent visit to your museum.
I recently had the pleasure of visiting your museum last week, accompanied by my dear elderly friend,
Mr. Smith, who is in his late 70s. He was delighted to visit there as it had been his dream to explore this
museum for many years.
During our visit, my elderly friend found it challenging to walk around the museum due to the long
distances between exhibits and the lack of seating areas. The absence of clear signage, information about
accessibility and dim lighting also made it difficult for him to navigate the museum independently and
clearly.
I would suggest you provide ample seating areas throughout the museum that would greatly benefit older
visitors who may need to rest periodically. Clear and visible signage indicating accessible routes,
elevators, and restrooms would also improve navigation for those with mobility challenges. Additionally,
offering guided tours could provide a more enriching and enjoyable experience.
Thank you for considering these recommendations.
Yours faithfully,
Henry Paul
You are planning a holiday and want to find out about the kinds of holiday packages that can be
arranged by a local company. Write a letter to the company to as for information about the holiday
packages they offer. In your letter:
-Say where and when you would like to go
-Include details about the kind of holiday you would like to take say
-What kind of information you would like to receive.
Dear Sir/Madam,
I am writing to inquire about the holiday packages offered by your company.
I am in the process of planning a prospective trip to the Maldives, intending to travel during the summer
season. The appeal of this timing lies in the region’s expected weather conditions, characterized by
prolonged sunshine conducive to various beach activities like swimming and snorkelling. I am genuinely
impressed by the Maldives renowned picturesque sandy beaches.
My expected holiday revolves around engagement through serene beach activities, complemented by
immersive water-based experiences. I aspire to spend leisurely moments along the coastline, exploring the
underwater biodiversity via diving pursuits and fostering an appreciation for local culture through
adventures and potential exploration of nearby islands.
It would be helpful to receive information on the booking process, payment terms, and any flexibility in
customizing the package to suit my preferences. Furthermore, I am interested in learning about the dining
options, spa services, and any additional perks or benefits that come with booking a holiday package
through your company.
I look forward to your prompt response.
Yours faithfully,
Johan Smith
You are going to have a party. You would like to invite a friend who lives in a city that is a long way
from your home. Write a letter to your friend. In your letter
-Explain why you are having the party?
-Describe your plans for the party?
-Suggest how your friend can travel to the party and where he/she can stay?
Dear Jack,
I hope this letter finds you well. I’m writing to extend a warm invitation to you for a party that I am
hosting at my home.
The reason behind organizing this party is to collect memories and reduce monotony of life. I believe that
life should be celebrated, and what better way to do so than by bringing together our closest friends for an
evening of joy and merriment.
The party will take place at my spacious backyard, which will be beautifully decorated with colorful
lights, balloons, and streamers. We will have a live band playing upbeat music throughout the evening,
and to satisfy our taste buds, there will be a buffet of delicious food and a wide selection of beverages to
choose from.
Due to the distance between our cities, it would be best to plan your journey in advance. I recommend
checking flight options as they provide the most convenient mode of transportation. As for
accommodation, I would be more than happy to host you at my place.
See you soon.
Warm wishes
Henry
You have arranged to rent a new apartment but will not be able to move in immediately due to
some personal difficulties. Write a letter to the apartment owner. In your letter
-Describe the situation.
-Explain why you won’t be able to move in right now.
-Say that you would like to move in at a later date.
Dear Mr. Sandhu,
I am writing to inform you about a situation that has arisen, which unfortunately prevents me from
moving into the apartment as planned.
Due to some unforeseen personal difficulties including a sudden family emergency that requires my
immediate attention and presence, I am currently unable to proceed with the move-in process at this time
and I sincerely apologize for any inconvenience caused.
I have received a letter from my maternal family that one of my uncles is not well and has been admitted
to a hospital for a couple of days. Nobody is available to take care of him because his children are living
abroad; therefore, I have to look after him until he gets well.
I would greatly appreciate it if we could discuss alternative move-in dates that would be suitable for both
parties once the situation has been resolved. I anticipate that this will be within the next few weeks, but I
will keep you updated on any changes or developments as they arise.
Please accept my apologies for any inconvenience caused by this delay.
Yours sincerely,
Jack Smith
The system used for rubbish/garbage collection in your local is not working properly. This is
causing problems for you and your neighbours. Write a letter to the local council. In your letter
-Describe how the rubbish collection system is not working properly?
-Explain how this is affecting you and your neighbours?
-Suggest what should be done about the problem?
Dear Sir or Madam,
I am writing to bring to your attention the issue with the rubbish collection system in our local area.
The collection trucks are often late or miss their scheduled pickups, resulting in overflowing garbage bins
and unsightly piles of trash on the streets. They are not always diligent in their work, often leaving behind
broken or uncollected items.
The smell of rotting garbage is a constant nuisance, and the presence of pests and vermin has increased
which causes inconvenience and frustration for residents, particularly those with young children or pets. It
has created a breeding ground for disease-carrying pests and vermin, posing a risk to public health.
To address these problems, kindly increase the frequency of rubbish collection to at least twice a week,
especially during peak summer months and implement a more reliable and efficient collection system,
such as using GPS-tracked trucks. It would be appreciated if you increase the number of collection trucks
and crews to ensure timely collections.
I look forward to your prompt action.
Yours faithfully,
Jack Smith
You are planning a week-long vacation, and you need someone to take care of your house while you
are away. Write a letter to your neighbour. In your letter,
-Tell your neighbour that you are going away
-Ask your neighbour to take care of your house for you
-Explain what tasks you would like your neighbour to do.
Dear Mr. John
I’m writing to seek your assistance in taking care of my house in my absence.
I want to reach out and inform you that I’ve planned a week-long vacation starting on 12 January. As I
prepare for this trip, I realize the importance of having a trustworthy neighbour like you to watch over my
home while I’m away. Your familiarity with the area and our community makes me feel confident in
seeking your assistance during my absence.
I kindly request your support in looking after my house while I’m on vacation as your occasional checks
on the property would greatly contribute to its security. Knowing someone reliable is keeping an eye on
things would alleviate any worries I might have about the safety of my home.
Moreover, if it’s convenient for you, I would be grateful if you could help by collecting any mail or
packages delivered and keeping them safe until I return. Additionally, if you could spare a moment to
water the plants every other day, it would be immensely helpful. Your care would ensure they thrive in my
absence.
I am sincerely grateful for your willingness to lend a hand during this time.
Best regards,
Henry
Your sister has asked you to organize the music for her wedding at the end of next month. Write a
letter to your friend who is an amateur musician. In your letter
-Ask your friend to perform at the wedding?
-Describe why he/she would be suitable for this event?
-Explain how your friend will be compensated if they agree?
Dear Joshan,
I hope this letter finds you well! I’m writing to ask a favour for my sister’s marriage.
I’m reaching out to ask if you would be interested in performing at my sister’s upcoming wedding. My
sister’s wedding is just around the corner, at the end of next month, and I’m in charge of organizing the
music for the event. Knowing your incredible musical talents, I couldn’t think of a better person to ask for
a favor.
I want to emphasize your professionalism and reliability as a musician. Your ability to play a variety of
instruments and sing with such soulfulness would undoubtedly add a touch of elegance and sophistication
to the wedding ceremony and reception.
In terms of compensation, I want to discuss the details with you. My sister and I’ve budgeted a certain
amount for the music at the wedding, and we would be happy to offer you a fair rate for your services. We
understand that your time and talent are valuable, and we want to ensure that you are adequately
compensated for your contribution to our special day.
I am waiting for your reply.
Warm regards,
Jack
You recently stayed in a hotel in another city. When you got home you discovered that you had left
something of value in the room. Write a letter to the hotel. In your letter
-Describe the item that you left behind and say where you left it
-Ask the hotel to arrange to send it to you
-Suggest a way to pay for the postage
Dear Sir or Madam,
I am writing to inquire about an item that I left behind in my room during my recent stay at your hotel.
Regrettably, upon returning home, I was disheartened to realize that I had inadvertently left behind a
cherished and valuable possession in my room. The item is a 14-karat white gold necklace adorned with a
dainty pendant. The necklace holds immense sentimental value as it was a gift from my late grandmother.
I kindly request your assistance in locating and safely returning this precious necklace. I would be
immensely grateful if you could arrange for its secure transport to my home address at Street no. 7, Balbir
Basti, Faridkot.
To ensure its safe delivery, I recommend using a reputable postal service or courier of your choice. Please
inform me of the total cost of shipping, and I can provide my credit card details to cover these expenses
promptly. Additionally, I would be grateful if you could confirm the shipment details once it has been
dispatched, so I can anticipate its arrival.
Thank you for your understanding and assistance.
Yours faithfully,
Henry Smith
You recently went on a sightseeing tour which you did not enjoy. Write a letter to the manager of
the tour company. In your letter:
 Explain why you chose that particular tour?
 Explain what you did not like about the tour?
 Suggest two ways in which the tour could be improved?
Dear Sir or Madam,
I am writing to express my disappointment with the sightseeing tour I recently took with your company.
I was attracted to the tour because it advertised a comprehensive exploration of the City’s most iconic
landmarks, with a knowledgeable guide who would provide interesting insights into the history and
culture of the area. I was also fascinated by the convenient pickup and drop-off services that were
included in the package.
However, the tour bus arrived late, causing us to miss the first attraction on the itinerary. This disrupted
the entire schedule for the rest of the day, and we were unable to visit some of the planned locations.
While the guide did provide some historical background on the attractions, the information was often
vague and unengaging.
Kindly ensure that tour buses arrive on time and are not delayed due to traffic or other issues. It would be
appreciable if you would train guides to deliver more engaging and informative stories about the city’s
landmarks, encouraging guests to ask questions and participate in discussions.
I look forward to more enriching experiences with your company.
Yours faithfully
Henry Paul
You are planning to go and study English at a school overseas. You would like some information
about the course. Write a letter to the school. In your letter
-Ask about the school?
-Say what kind of accommodation you want?
-Mention any special requests you have?
Dear Sir or Madam,
I am writing to inquire about the English courses offered at your esteemed school.
Firstly, I would like to obtain information regarding the duration, start dates, and curriculum of your
English language programs. Additionally, if there are any notable achievements that your school has
received, I would be interested to learn about them.
Regarding accommodation, I am interested in options that would allow me to immerse myself in an
English-speaking environment. Do you offer on-campus housing, or do you have partnerships with local
homestays or student apartments? I prefer a living arrangement that would facilitate interaction with
native English speakers to enhance my language skills.
Lastly, I believe that smaller class sizes facilitate better interaction between students and teachers,
allowing for more personalized attention and effective learning, so, an average small class size would be
greatly appreciated. And, if there are any opportunities for cultural immersion activities or language
exchange programs, I would be eager to participate.
I look forward to hearing from you soon.
Yours faithfully,
Jack Smith
Your company introduced a work uniform that you are mostly happy with, except for one thing.
Write a letter to your manager and include the following:
-What do you like about the uniform?
-What you don’t like about the uniform?
-Make suggestions how to improve the uniform.
Dear Mr. Sandhu,
I am writing to express my thoughts on the new work attire that has been unveiled by our company.
Firstly, I would like to commend the design team for their effort in creating a uniform that is both stylish
and comfortable. The colours, fabrics, and cuts are all well-chosen and have received positive feedback
from my colleagues. The uniform represents a sense of professionalism and unity, which is essential for
our company’s image.
However, there is one aspect that I do not like about the uniform, and that is the tie. While I understand
the importance of maintaining a professional look, I find the tie to be too restrictive and uncomfortable.
The material is too stiff and scratchy, and the knot can be difficult to tie. Moreover, the tie’s width is too
wide for my taste, and it can be a distraction when I am working.
To improve the uniform, I suggest that we consider using a softer and more breathable material for the tie.
A thinner tie with a more relaxed knot would be more comfortable and less restrictive, allowing us to
move freely without feeling constricted. Additionally, a narrower tie would be more flattering and less
overwhelming.
Thank you for considering my suggestion.
Yours sincerely,
Rohan Kumar
A restaurant has placed an advertisement for waiters and waitresses in your local newspaper. Write
a letter to the restaurant, applying for the job. In your letter:
-Explain What You Are Currently Doing.
-Describe Your Suitability For This Area Of Work.
-Say When You Can Attend An Interview.
Dear Sir or Madam,
I am writing to express my strong interest in the waiter/waitress position in your restaurant.
I am enrolled as a full-time student at Barjindra College, pursuing a degree in Hotel Management. While
my academic pursuits have been rewarding, I am eager to complement my education with practical
experience in a dynamic and customer-oriented environment, such as Shahi Haveli.
My background and skills make me well-suited for a role in the restaurant industry. I have always been
known for my strong interpersonal and communication skills, which I believe are crucial in providing
excellent customer service. I have gained experience in fast-paced environments through part-time jobs
and volunteer work.
I would welcome the opportunity to discuss how my skills align with your restaurant’s needs in an
interview. I am available at your convenience for an in-person or virtual interview. Please do not hesitate
to contact me at 9876543210 or [email protected] to schedule a meeting.
I look forward to the possibility of joining your team.
Yours faithfully,
Jack Smith
You recently bought a toy from a company online. When the toy was delivered, you found some
problems with it. Write a letter to the company manager. In your letter:
-Describe the toy
-Explain the problems with it
-Tell the manager what you would like her/him to do
Dear Sir or Madam
I am writing to express my dissatisfaction with a toy bought from your company.
The toy car I purchased was a remote-controlled vehicle, specifically designed for off- road use. It
features a sturdy construction, realistic tires, and a powerful motor. The product description mentioned
that it was suitable for both indoor and outdoor play, making it an excellent choice for my child.
Unfortunately, the remote control included with the toy car did not respond to the buttons, making it
impossible to operate the vehicle. Upon closer inspection, I found that several parts of the toy car, such as
the wheels and chassis, were loose and had visible scratches and dents.
Since the remote control is malfunctioning, please either repair it or send a replacement so that my child
can enjoy the toy car as intended. I request that you thoroughly inspect it for any loose or damaged parts,
and if necessary, replace them to ensure the product’s safety and functionality.
I look forward to your positive response.
Yours faithfully,
Jack Smith
You have recently migrated to another country. Now write this letter to your friend to describe your
present life. In your letter say.
-When you have moved to this country?
- Why you chose this country?
-How things are now for you?
Dear Jack
I hope you’re doing well. I’m writing to tell you about my experience in a new country.
I decided to migrate to Canada after proper research and considering various factors such as the cost of
living and cultural variety. I moved to this country about six months ago in June 2023 for high quality life
as this nation is known for its economic stability, and welcoming atmosphere for immigrants.
I chose this country because of the availability of job opportunities in my field of expertise. The country
has a thriving economy and a strong focus on innovation, which makes it an attractive destination.
Additionally, the country has a diverse population and a rich cultural heritage, which made me feel
excited about the possibility of immersing myself in a new culture and making new friends.
Since moving to this country, I’ve experienced a smooth transition. The process of acquiring a visa,
finding a place to live, and getting settled in was relatively straightforward, thanks to the support of the
local community and expatriate groups. I’ve been able to secure a job in my field and have been enjoying
the professional challenges that come with it.
I miss our hangouts and conversations.
Take care
Henry
TASK 1

You feel the evening program on a local television station has a detrimental effect on your family
and the public. Write a letter to the manager of the television station. In your letter

-Explain the reason for writing.


-How does it affect your life?

-What do you want the manager to do?

Dear Sir or Madam,

I am writing to express my concern regarding a certain show being broadcast every evening on your TV
channel.

The reason for my writing is to bring to your attention the potential negative impact that such violent
programming can have on viewers, especially during the evening when children and families are likely to
be watching. It is important to recognize that television has a significant influence on society, shaping our
values, attitudes, and behaviors.

Furthermore, violence, whether fictional or not, can have detrimental effects on individuals, particularly
young minds. Exposure to violent content at an early age has been linked to increased aggression,
desensitization to violence, and a distorted perception of reality.

I kindly request you implement stricter guidelines for the type of content allowed during evening hours.
This could involve conducting thorough reviews of programs before they are aired and ensuring that they
adhere to appropriate standards of violence and suitability for different age groups.

I look forward to hearing from you soon.

Yours faithfully,

Henry Smith

A large company in your area has decided to spend a certain amount of money, either to sponsor a
local children’s sports team for two years, or to pay for two open-air concerts. It has asked for
feedback from the general public. Write a letter to the company. In your letter,
-Describe the benefits of sponsoring the sports team

-Summarize the benefits of paying for the concerts

-Say how you think the company should spend the money

Dear Sir or Madam,

I am writing to provide my feedback to make an informed decision on how to invest in the community.

By supporting a sports team, your company can contribute to promoting a healthy lifestyle in the
community. Sponsorship can help provide resources for the team, such as better equipment, coaching,
and training facilities. This will enable talented young athletes to reach their full potential and possibly
represent the community at a higher level.
Open-air concerts are a fun and engaging way to bring people together and promote a sense of unity in
the community. By investing in concerts, your company can create lasting memories and positive
associations with your brand. Concerts can showcase local talent and promote cultural appreciation by
exposing the community to various genres of music and performances.

Based on the benefits outlined above, I believe your company should consider sponsoring the local
children’s sports team for two years. This investment will not only contribute to a healthier and more
active community but also demonstrate your company’s commitment to the long-term wellbeing of the
area.

I hope you will consider my suggestion.

Yours faithfully

Henry Paul

One of your friends has asked you to be a partner in his new business. Write a letter to your friend.
In your letter:

Give your opinion of your friend’s business idea

Tell him whether or not you have decided to accept the offer

Explain your reasons for this decision

Dear Mark,

I hope this letter finds you in great spirits. I want to take the time to share my thoughts with you about
your business.

I’ve to say that I’m really impressed with your vision for the clothing line. The concept of focusing on
sustainable materials is not only timely but also incredibly important in today’s market. With consumers
becoming more conscious about their purchases, especially in fashion, I believe there’s a significant
opportunity for growth in this area.

However, after giving it considerable thought, I’ve decided not to accept your offer to be a partner in the
business. This wasn’t an easy decision because I truly value our friendship and respect your
entrepreneurial spirit.

While I’m passionate about fashion and sustainability, I don’t feel that my skills align perfectly with what
you need in a business partner at this stage. Secondly, starting a business requires a significant time
commitment and financial investment. At this point in my life, I’m focused on other personal projects and
commitments that demand my attention.

I’d love to hear more about how everything is progressing.

Warm Wishes
Jack Smith

Write a letter to a bookstore manager who is living in another city. Ask him/her to make available a
book that you are interested in. In your letter, you should tell:

– What book you are looking for?

– Why you need this book?

– How you plan to purchase the book?

Dear Sir or Madam,

I am writing to express my interest in a particular book that I want to purchase.

The book I am looking for is “Rich Dad Poor Dad” by Robert Kiyosaki. This book is a personal finance
classic that delves into the differences in mindset and financial habits between the author’s two fathers -
his biological father (poor dad) and the father of his best friend (rich dad).

I have heard rave reviews about its insightful content on financial literacy, wealth-building, and the
importance of financial education. As someone keen on improving my financial knowledge and making
informed decisions about money management, I believe that “Rich Dad Poor Dad” would be an
invaluable resource for me.

I plan to either visit your bookstore in person if it is feasible or make use of online platforms to place an
order for the book. I am willing to cover any additional costs such as shipping fees if required. I kindly
request that you consider stocking it at your bookstore.

I look forward to hearing from you soon.

Yours faithfully,

Jack Smith

Having left college because your father moved to another city, you did not have the chance to say
goodbye to your friend. Write a letter

-explain how you spent your last day

-describe your journey,

-and invite him to meet you.

Dear Jack,

I hope this letter finds you well and in good spirits. I’m writing to say sorry for not being able to say
goodbye.
On the day that I left, I spent most of my time packing up my belongings and saying farewell to our other
friends and classmates. It was a bittersweet day, filled with both sadness and excitement. I was sad to
leave such a wonderful community of friends, but I was also excited to start the next chapter of my life.

To get home, I took a taxi to the airport and then caught a flight back to my hometown and after reaching
home, my parents picked me up to my home. The journey was relatively smooth, and I was able to relax
and reflect on my time at college.

I want to invite you to visit me at any time. I know that it might be difficult for you to get away from
your studies, but I’d love to see you and catch up on old times. We could go out for dinner or do
something fun together, just like we used to do back in our college days.

See you soon,

Your friend Henry


Your family is going to move to another town. Write a letter to the principal of a local school.

-Ask if they will accept your son. -Describe his


academic achievements
-Describe his scope of interests.

Dear Sir or Madam,

I am writing to inquire about the enrolment of my son in your school.

My family and I are in the process of relocating to your town. We have heard wonderful things about
your school’s academic programs and extracurricular activities, and we believe that it would be an
excellent fit for our son. Could you provide me with information on whether it is possible to get
admission or not?

Our son, Robin, has consistently excelled academically throughout his schooling. He has consistently
been at the top of his class, demonstrating a strong aptitude for mathematics, science, and language arts.
He has also participated in various academic competitions and has received accolades for his outstanding
performance.

Robin is a well-rounded individual with a diverse range of interests as he is passionate about music and
plays the piano proficiently. He has also shown a keen interest in sports, particularly soccer, and has been
an active member of his school’s soccer team.

I look forward to the possibility of becoming part of your school community.

Yours faithfully,

Jack Smith

There have been some problems with the bus service, especially its reliability, in your area over the
last two weeks. Write a letter to the manager of the bus company. In your letter
• describe what the problems are

• explain how these problems are affecting you

• suggest what you would like the company to do

Dear Sir or Madam,


I am writing to bring to your attention the ongoing issues with the reliability of the bus service.
I regret to mention that there have been frequent instances of buses arriving late, and in some cases, not
arriving at all. This has caused significant inconvenience to many commuters who rely on your service
for their daily transportation needs. Additionally, there have been reports of overcrowding on certain
routes due to irregular bus schedules.
Due to the recent issues, I have experienced delays that have resulted in being late for work and other
commitments. This has not only caused personal frustration but has also affected my professional
reputation. Furthermore, the overcrowding on some routes has made the journey uncomfortable and
stressful, which is unacceptable for a paid service.
In terms of suggestions, the company must improve its communication regarding delays and
cancellations. Providing real-time updates through text alerts would greatly assist commuters in planning
their journeys effectively. Secondly, additional buses or increased frequency during peak hours should be
considered to alleviate overcrowding and ensure a more comfortable travel experience for passengers.
I trust that you will take these concerns seriously.
Yours faithfully, Sandie
Smith
A friend of yours is going on holiday soon and has asked you to recommend a destination. Write a
letter to your friend and recommend a good place for a holiday that you have visited before.

-Say where you went,

-where you stayed,

-what you did there and what the food was like.

Dear Jack,

I hope this letter finds you well. I’m writing to tell you about a stunning place for the holidays.

I’m thrilled to hear that you’re planning a holiday and I’ll be more than happy to recommend a
destination for you. One place that I’ve visited before and loved is Shimla, a beautiful hill station located
in the Indian state of Himachal Pradesh and famous for Mall Road, a vibrant street lined with shops,
cafes, and restaurants.

During my trip to Shimla, I stayed at the luxurious Oberoi Cecil Hotel, which is situated in the heart of
the city. The hotel offers breathtaking views of the surrounding mountains and provides top-notch
hospitality. The rooms are spacious and elegantly decorated, making sure you have a comfortable stay.
If you’re up for some adventure, I recommend taking a trek to Jakhu Hill as it’s a moderate hike that
leads you to the highest point in Shimla. You can also visit Christ Church, an iconic landmark known for
its stunning architecture. Don’t miss trying the famous Himachali dishes such as Madra, Chha Gosht, and
Sidu. You’ll also find plenty of options for international cuisine if you prefer.
Wishing you a fantastic vacation!

Warm wishes

Henry

The parents of your Australian friend Chris have invited you to a surprise birthday party for
him/her. Write a letter to Chris’s parents. In your letter, say why you think Chris will enjoy the
surprise party explain why you won’t be able to attend the party give details of a plan to see Chris
at a different time
Dear Mr. and Mrs. Smith,

I am writing to express my gratitude for the kind invitation to Chris’s surprise birthday party.

I am certain that Chris will thoroughly enjoy the surprise party because of his outgoing and sociable
nature. He has always been the life of the party, and I can imagine the joy and excitement he will feel
when he walks into a room filled with his loved ones, all gathered to celebrate his day.

Regrettably, I will not be able to attend the surprise party due to a prior commitment that I cannot
reschedule. Please understand that it is not an easy decision for me to make, as I would have loved to be
part of this significant occasion for Chris. However, I assure you that my absence in no way diminishes
my enthusiasm for celebrating Chris’s birthday.

Although I cannot attend the party, I am eager to make alternative arrangements for the celebration.
I propose that we plan a separate gathering or outing specifically dedicated to honoring his birthday.

Whether it’s a dinner at his favorite restaurant or an exciting activity that he enjoys, I am committed to
ensuring that Chris feels appreciated and celebrated his special day.

Thank you for including me in the celebration.

Warm wishes

Jack

People in your area are having problems with their internet connection. Write a letter to the
company which provides the connection. In your letter,

-describe the problems

-explain how it is affecting people


-say what the company should do to help

Dear Sir or Madam,

I am writing to bring to your attention the ongoing issues that people in my area are experiencing their
internet connection.

Firstly, numerous customers have reported frequent disconnections and slow internet speeds. Many
people rely heavily on a stable internet connection for work, education, communication, and
entertainment purposes. The unreliable service has caused disruptions in online meetings, hindered
remote learning opportunities for students, and impeded access to essential information and services.

Furthermore, the inconsistent internet connection has adversely affected businesses in our area.
Companies heavily dependent on online operations have experienced financial losses due to interrupted
transactions, delayed communication with clients and suppliers, and decreased productivity.

I request you conduct a thorough analysis of the network infrastructure and identify any technical issues
or bottlenecks that may be causing frequent disconnections and slow speeds. This could involve
examining hardware components, software configurations, or potential capacity limitations.

I look forward to the speedy resolution.

Yours faithfully,

Joshin Smith

Your local public library wants to make improvements to their services and facilities. In order to
get ideas from the public, they have asked library users to send them suggestions in writing. Write a
letter to the librarian. In your letter
-Describe what you like about the library
-Say what you don’t like
-Make suggestions for improvements.
Dear Sir or Madam,
I am writing to provide you with some suggestions regarding the library’s improvement.
The diverse collection of books, ranging from classic literature to contemporary works, has always been a
source of delight for me. The availability of both physical copies and e-books makes it convenient for all
types of readers to access the materials they need. Additionally, the knowledgeable and helpful staff
contributes significantly to the welcoming atmosphere, making my visits enjoyable.
However, the seating arrangements, especially in the reading areas, could be more comfortable to enhance
the overall experience. Furthermore, it would be beneficial to extend the operating hours as students
usually suffer when they get limited hours for reading, allowing working individuals like myself less
flexibility in utilizing the library’s resources.
I would also like to suggest the implementation of a more streamlined online catalogue system, making it
easier for users to locate specific books or resources from home. I believe that organizing more
community events and workshops related to literature, education, or technology would further engage
library users and foster a sense of belonging within the community.
Thank you for considering my suggestions.
Yours faithfully,
Jack Smith
Your friend’s dog has recently passed away. Write a letter to console your friend. In your letter:
-Express your sympathy.
-Include memories you have about the dog.
-Invite your friend to do something with you.
Dear Jack,
I’m writing to show how disheartened I’m feeling after hearing the news of your dog’s death.
I’m truly sorry to hear about the loss of your beloved pet, Bruso. I know how much Bruso meant to you
and your family, and I can only imagine how difficult this time must be for you. It’s important to
remember that your feelings of grief and sadness are completely natural, and it’s okay to take the time to
process your emotions.
One memory that stands out is when we went on that hiking trip last summer. Your dog had so much
energy and enthusiasm, running ahead of us on the trails, wagging his tail with every step. Another
memory I cherish is when we had that barbecue at your place. I remember how he’d do his little tricks
just to get a treat from us.
To help you find solace and create new memories, I want to invite you to do something together. We
could visit a local animal shelter, or even just spend some time recalling all the wonderful moments we
had with your dog. It’s important to remember that grieving is a process, and it’s okay to take the time
you need to heal.
I am here for you, now and always.
Your friend
Sandie
There have been several complaints about the reception area where visitors to your company
arrive. Your manager has asked you to suggest how the reception area could be improved. Write a
letter to your manager. In your letter
-describe the complaints that have been made
-say why the reception area is important
-say how the reception area could be improved
Dear Mr. Sandhu,
I am writing to address the recent complaints regarding the reception area by the visitors.
Firstly, some common complaints of visitors include a lack of seating options, inadequate signage, poor
lighting, and a general lack of organization. Visitors have also mentioned that they feel unwelcome due to
the absence of a friendly and attentive receptionist.
The reception area holds significant importance as it serves as the initial point of contact for anyone
visiting our company and is their first impression. A welcoming and efficient reception area can make
visitors feel valued and set a positive tone for their entire visit. It can also reflect the professionalism and
quality of our organization.
To improve our reception area, adequate and well-placed lighting should be installed to create a warm and
inviting atmosphere along with replacing the existing seating with more comfortable and modern
furniture. Our receptionists should be trained to offer a warm welcome, and assistance, and be
knowledgeable about our company’s services and facilities.
Thank you for considering these recommendations.
Yours sincerely,
Rohan Sharma
Your next door neighbour owns a small dog that barks throughout the day and the night. Write a
letter to your neighbour requesting that something should be done about the dog. Include in your
letter:
-Your reason for writing
-What you would like to happen
-A nice, respectful style.
Dear Mr. Sharma,
I am writing to discuss a matter that has been causing some disruption to our peaceful living.
My primary reason for writing this letter is to address the ongoing disturbance caused by your dog’s
barking. As a responsible and considerate neighbour, I believe it is essential to maintain a harmonious
living environment for all residents in our community.
I would like to request that you take necessary measures to minimize or eliminate the barking from your
dog during the day and night. This can be achieved by implementing various training techniques, ensuring
the dog is well-exercised, and providing it with a comfortable and secure environment.
I understand that pets can be a source of joy and companionship for their owners, and I have no intention
of causing any distress or conflict. My goal is to maintain a peaceful and respectful living situation for all
neighbours.
I appreciate your understanding and cooperation in this matter.
Best Regards
Jack
Write a letter to a translation agency about a report that you need to have translated urgently.
Include
-The content of your report?
-Why you need to get it translated?
-Why it is urgent?
Dear Sir or Madam,
I am writing to request your assistance in translating a report that is of utmost importance.
The content of the report comprises extensive data and analysis of market trends, consumer behaviour,
and the competitive landscape in the business sector. It includes statistical tables, charts, and detailed
explanations that are essential for our client to make informed decisions regarding their market strategies
and investments.
The reason we need this report translated is that “Sharp Minded” is planning to expand its operations
internationally and is actively considering entering new markets in non-English-speaking countries.
Access this information in their native language to ensure clarity and precision in their decision-making
process.
The urgency of this translation request is driven by a time-sensitive meeting scheduled with our client’s
executive team. They are eager to review the findings of this report to make imminent decisions regarding
their international expansion strategy. The meeting is scheduled for 30 October, which leaves us with a
very narrow time frame to complete the translation.
Thank you for your consideration.
Yours faithfully,
Jacleen Kaur
You were supposed to go on an interview in a few weeks, but you have since found out you cannot
go on the date arranged. Write a letter to the potential employer. In your letter
-Tell them why you need to move the interview time
-Ask to change the interview date
-Explain that you are still interested in being interviewed for the job
Dear Sir or Madam,
I am writing to inform you that I am unable to attend the scheduled interview due to unforeseen
circumstances.
The reason for my request is a family emergency as my brother’s wedding is held on the same date of
interview was scheduled. Before, the marriage was on another date; however, due to my father’s poor
health, it has been changed to a prior date than the decided one.
I kindly ask if it would be possible to reschedule the interview to a later date that is convenient for you. I
am available from 20 to 30 November and would greatly appreciate your understanding and flexibility in
accommodating this change. Please inform me if these days work for you, or if there is a specific date you
would like to suggest.
l am still very interested in the opportunity to work in the position of Teller at HDFC Bank and am
committed to pursuing this position. I believe that my skills and experiences align well with the
requirements of the role, and I am excited about the possibility of contributing to your team.
I look forward to the opportunity to work with you.
Yours faithfully,
Jashon Smith
Your department had been given additional work at a company you work for which is creating
problems. Write a letter to your manager. In it
-Explain what the additional work is.
-What problems are you facing due to extra work
-Offer a solution to solve
Dear Mr. Dhaliwal,
I am inscribing this epistle to bring to your attention some issues that have arisen as a result of the
additional work assigned to our department.
As you may be aware, we have recently been tasked with taking on more responsibilities, specifically in
the areas of project management and client communication. This involves coordinating with various
stakeholders, ensuring project timelines are met, and delivering successful outcomes.
The sudden increase in workload has put significant pressure on our team’s capacity to deliver quality
results within established timelines. This has led to increased stress levels among team members, potential
burnout, and a noticeable decrease in morale. Our team has been working diligently to meet these new
demands, but we are struggling to keep up with the pace.
We could request additional resources, such as temporary staff or freelancers, to help alleviate the
immediate workload pressure and meet project deadlines effectively. I would appreciate your
understanding and assistance in resolving this matter promptly.
I look forward to hearing your thoughts.
Yours Sincerely,
Jack Smith
You are planning to go and study English at a school overseas. You would like some information
about the course. Write a letter to the school. In your letter
-Ask about the school?
-Say what kind of accommodation you want?
-Mention any special requests you have?
Dear Sir or Madam,
I am writing to inquire about the English courses offered at your esteemed school.
Firstly, I would like to obtain information regarding the duration, start dates, and curriculum of your
English language programs. Additionally, if there are any notable achievements that your school has
received, I would be interested to learn about them.
Regarding accommodation, I am interested in options that would allow me to immerse myself in an
English-speaking environment. Do you offer on-campus housing, or do you have partnerships with local
homestays or student apartments? I prefer a living arrangement that would facilitate interaction with
native English speakers to enhance my language skills.
Lastly, I believe that smaller class sizes facilitate better interaction between students and teachers,
allowing for more personalized attention and effective learning, so, an average small class size would be
greatly appreciated. And, if there are any opportunities for cultural immersion activities or language
exchange programs, I would be eager to participate.
I look forward to hearing from you soon.
Yours faithfully,
Jack Smith
Your company introduced a work uniform that you are mostly happy with, except for one thing.
Write a letter to your manager and include the following:
-What do you like about the uniform?
-What you don’t like about the uniform?
-Make suggestions how to improve the uniform.
Dear Mr. Sandhu,
I am writing to express my thoughts on the new work attire that has been unveiled by our company.
Firstly, I would like to commend the design team for their effort in creating a uniform that is both stylish
and comfortable. The colours, fabrics, and cuts are all well-chosen and have received positive feedback
from my colleagues. The uniform represents a sense of professionalism and unity, which is essential for
our company’s image.
However, there is one aspect that I do not like about the uniform, and that is the tie. While I understand
the importance of maintaining a professional look, I find the tie to be too restrictive and uncomfortable.
The material is too stiff and scratchy, and the knot can be difficult to tie. Moreover, the tie’s width is too
wide for my taste, and it can be a distraction when I am working.
To improve the uniform, I suggest that we consider using a softer and more breathable material for the tie.
A thinner tie with a more relaxed knot would be more comfortable and less restrictive, allowing us to
move freely without feeling constricted. Additionally, a narrower tie would be more flattering and less
overwhelming.
Thank you for considering my suggestion.
Yours sincerely,
Rohan Kumar
recently you saw a newspaper/journal about a city/town you know and
some of the information in the article was incorrect. Write a letter to the
editor regarding this. In your letter, you should tell:

-How you know about this city/town

-What information was incorrect

-What the editor should do about this.

Dear Sir or Madam,

I am writing to bring to your attention some inaccuracies that I noticed in a recent


article published in your esteemed newspaper regarding a city.

I have been a resident here for several ears and have actively engaged in various
community activities and organizations. Additionally, I have extensively researched
and studied the history, culture, and development of this town, making me well-
informed about its various aspects.

The article contains several errors as it states that the population of Faridkot is only
50,000 residents; however, it is 100,000 residents. Moreover, the article mentioned
an increase in crime rates without providing any statistical evidence or context, this
creates unnecessary fear and anxiety among residents and potential visitors.

In light of these inaccuracies, I kindly request that you take appropriate action
to rectify the situation. I suggest publishing a correction or clarification in
your newspaper to ensure that readers are provided with accurate information
about our city.

Thank you for your attention to this matter.

Yours faithfully,

Jack Smith

You recently stayed at your friend’s place, to look after the house while
he/she was away. You accidentally damaged something in his/her house.

Write a letter to your friend.

In your letter, you should:

 Describe what the accident was

 Explain when it happened

 Suggest how the damage can be fixed.

Dear John,

I hope this letter finds you well. I’m writing to feel sorry for the damage I caused at
your home.

The accident happened a few days ago when I was moving some furniture around
in the dining area. While attempting to shift a heavy chair, it slipped from my grip
and scratched the surface of the dining table. I understand how much you value
your belongings, and I feel truly remorseful for causing any damage to your
property.

The incident took place on 20th January in the afternoon when you were on your
trip to Manali. I was in a hurry because I was late for cleaning, and I regret that I
should have been more careful while rearranging the furniture, and I deeply regret
not being more cautious.

I’m willing to cover all expenses related to repairing the damage, including hiring a
professional to ensure that the table is restored to its former
condition. Alternatively, if you have a preferred method of addressing this issue,
please let me know, and I will make sure it is taken care of promptly.

Once again, I’m deeply sorry for any inconvenience it may have caused.

Warm Wishes

Jack

You have been working with your company for two years and are
interested in a promotion. Write a letter to your direct boss. In your
letter:

-Explain your varied achievements over the past two years

-Express your interest in growing with the company

-Ask for a meeting to discuss a potential promotion

Dear Mr. Sandhu,

I am writing to discuss the possibility of a promotion with your company.

Firstly, I would like to highlight my consistent track record of meeting targets in the
last two years as an Assistant Marketing Manager. Throughout my tenure, I have
consistently achieved or surpassed the goals set for me, demonstrating my ability
to deliver results. This includes meeting project deadlines, exceeding sales targets,
and receiving positive feedback from clients and colleagues alike.

I am genuinely interested in growing with the company and taking on more


challenging roles that align with my skills and aspirations. I firmly believe that my
experience, achievements, and dedication make me a strong candidate for a
promotion within the organization.

Therefore, I kindly request a meeting at your earliest convenience to discuss this


opportunity further. I would appreciate the chance to discuss your expectations for
the role and how I can continue contributing to the company’s success.

I look forward to discussing my potential promotion with you.

Yours sincerely,

Jack Smith

You have bought a new camera but when you got home you found it had
some problems. You returned the camera and spoke to the company
representative a week ago, but the camera has still not been repaired.
Write a letter to the company. In your letter:

 introduce yourself

 explain the situation


 say what action you would like the company to take.

Dear Sir/Madam,

This letter has been posted to express my utter disappointment towards the service
I received from your company as a customer.

My name is Pabelo Samurai and I recently purchased a Canon-88DK from your store
located at Saint Carlos Street, California. Unfortunately, upon returning home, I
discovered that the camera had several issues, including malfunctioning autofocus,
poor image quality and scratched lens.

I returned to the store and spoke with your representative on the very next day who
assured me that the camera would be repaired and returned within a few days.
However, it has now been over a week, and I have not received any updates
regarding the status of the repair.

As a loyal customer, I am disappointed by the delay and lack of communication. I


kindly request that you expedite the repair process or provide a replacement
camera at the earliest convenience. If this is not possible, I would appreciate a full
refund.

Thank you for your prompt attention to this matter. I look forward to your swift
response.

Yours faithfully,

Pabelo Samurai

You are preparing an event in the countryside. Write a letter to your


friend and ask for help with the arrangements.

-What the event is and why the event is being held?

-What arrangements have already been made?

-How can your friend help you?

Dear Jack,

I hope this letter finds you well. I’m writing to ask for your help with an upcoming
event.

The event is being held to celebrate the beauty of nature and to provide a peaceful
getaway for everyone. With our busy lives, it’s important to take a break I and
reconnect with nature and each other. This retreat will allow us to unwind, enjoy
outdoor activities, and simply relax in the serene countryside setting. So far, I’ve
secured a beautiful venue surrounded by lush greenery and rolling hills.
The accommodation arrangements have been made, including cozy cottages and
camping facilities for those who prefer a more adventurous experience. I’ve also
planned various outdoor activities such as hiking, bonfire nights, and nature walks.

I believe your creative input and organizational skills would be valuable in making
this event truly memorable. We could use your help in finalizing the activity
schedule, organizing group games, and creating a welcoming atmosphere for all our
guests.

Please let me know if you’re able to join the organising team for this event.

Warm regards,

Peter Smith

You have won a holiday to Hawaii with one extra ticket. Write a letter
to someone to invite them along with you. In the letter:
-Explain what has happened and that you would like them to come
-Give details of when the trip will take place
-Inform the person of the things they will need for the trip
Dear Jack,
I hope this letter finds you in good health and high spirits. I am writing to share
some exciting news with you.

I have won a holiday to Hawaii, and I would love for you to come along with me as
my guest. The opportunity to experience the beauty and culture of Hawaii is
something I couldn’t pass up, and I believe it would be even more enjoyable with
your company.

The trip is scheduled to take place from 20 March to 26 March and will include a
variety of activities such as exploring the stunning beaches and immersing
ourselves in the rich local traditions for the first 3 days. We will have the chance to
visit iconic landmarks like Pearl Harbor and hike through lush rainforests for the
remaining days.

For this trip, you’ll need to pack accordingly which means lightweight clothing such
as shorts, Tshirts, and swimwear will be essential. Don’t forget to bring comfortable
walking shoes for our explorations and perhaps a light jacket for cooler evenings.
Sunscreen, sunglasses, and a hat are also important to protect yourself from the
sun’s rays.

Let's catch up soon.

Your friend

Henry
You have been working for a company for some time, and other rival
companies are willing to employ you with a higher salary for all the
practical experience you have gained. Write a letter to your company
manager and in your letter

-Explain the situation

-Say what you would like the manager to do (increase the salary etc.)

-Say what action you would take in case the manager fails to meet your
demands

Dear Mr. Sandhu,

I am writing to discuss some aspects related to the company and my work.

Over the past 2 years, I have gained invaluable practical experience that has
significantly contributed to my professional growth. Recently, I have been
approached by other competitive companies who are willing to offer me a higher
salary, which reflects the skills and expertise I have acquired during my tenure
here.

Therefore, I respectfully request that you consider providing me with a salary


increase that is commensurate with my experience and contributions to the
company. I have done extensive research and found that my salary range should be
between 60,000 and 270,000 based on industry standards and my level of
experience.

If after discussing this matter, we are unable to reach a satisfactory resolution, I will
be forced to consider other options that align with my career goals and financial
aspirations. I have attached a copy of my resume and a list of my achievements to
this letter as evidence of my qualifications and contributions to the company.

I look forward to hearing your thoughts and discussing this further.

Yours sincerely,

Henry Paul

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