Quest International College Group B

Gwarko, Lalitpur (Medium Answer Type Questions)

Answer any five of the following questions: [5×10=50]
4. What criteria could you use to measure the performance of a company, an
Pre-board Examination (2020 spring) employee? Explain briefly.
5. You and your close colleague met yesterday and discussed a plan on opening
Program: BBA Time: 3 hrs a music video center for young people. You both agreed on certain points and
Semester: IV Full Marks: 100 are meeting again next week. Write an informal email confirmation letter to
Subject: Business Communication II Pass Mark: 45 your friend.
6. Why do people change jobs and careers? What would encourage you to stay
Candidates are required to give their answers in their own words as in a particular job or -----career?
far as practicable. The figures in the margin indicate full marks. 7. What is outsourcing? What are the advantages and disadvantages of
Group A outsourcing for the company and the customer?
(Long Answer Type Questions) 8. Your organization is organizing week-long negotiation training for your
Answer any two of the following questions. employees. You don’t have a training hall to accommodate all the participants
(Question No 1 is compulsory) [2×15=30] and you also need some funds to cover the expenses in food and training fee
1. Read the case and answer the following questions: for trainers. Write a proposal to a potential donor/partner persuading him/her
Miho brings bagels to Tokyo to support your training.
Miho Inagi, an IT graduate, resigned from her safe office job to run her own 9. What is an assessment? An assessment is a six-step circular process. Explain
New York bagel company in the heart of Tokyo. It was a risky decision as with examples.
bagels weren’t well known in Japan when she came up with the idea. To
begin with, the company struggled due to lack of advertising. However, this Group C
all changed when an enthusiastic customer wrote a rave review on @ bagel Short Answer Type Questions: [5×2=10]
bakeries in Japan. What differentiates Miho’s bagels from others in Tokyo is A. Give brief pertinent answer to any five of the following:
the authentic choice of toppings- she doesn’t bow to Japanese tastes but offers 10. What is “citation” or “referencing”?.
exactly what you’d expect to get in New York. 11. What are the “6 Ps” of planning effective presentations?
Question: 12. What is the difference between a glass ceiling and opportunity for
i. Why did Miho move from computer programming to baking bagels? advancement?
ii. Can you think of any Eastern products that have been successfully 13. What is the difference between hierarchical and egalitarian culture?
introduced into Western culture and vice versa? 14. Write any four types of press release.
iii. What factors might businesses need to consider when introducing a 15. Describe extrovert and introvert personality.
product from another culture? B. Answer the following:
iv. How important were contacts and ‘favours’ for the success of Miho’s 16. Rewrite the sentences using the words in bold. [4]
business venture? i. She’ll definitely be unhappy about these proposals. bound
v. How do you plan for a new business? ii. To be honest. I’m unlikely to get the job .probably
2. Imagine a Vacancy Announcement published in The Kathmandu Post on 3 rd iii. They may very well cancel the whole order. quite likely
January 2021, Sunday write a job application for the post of Account Officer iv. There will almost certainly be some changes in the final design. certain
in Sipradi Trading, Kathmandu- with a suitable resume. (Consider that you 17. Put the words in right order to make phrases [2]
must be below 25-year-old, MBA graduate with the specialization of Finance i. finish/a/of/long-term/been/mine/to/goal/it’s/my university course
subject and at least 60% Marks in SLC, Intermediate and Bachelor’s Level). ii.and/points/more leadership experience/are/the/plus/skills development.
3. Imagine that you work for an NGO working for Covid-19 pandemic. Write a 18. Write a short paragraph about your future professional plans using future
report highlighting its major activities. continuous, future perfect and probability. [4]
Best of Luck
 Quest International College 16. Define perception. What are the factors affecting the perception of an
Gwarko, Lalitpur individual?
17. Define organizational behavior. What are the different contributing
Pre-board Examination (2020 spring) disciplines to the field of OB?

Program: BBA Time: 3 hrs Group C

Semester: IV Full Marks: 100 Case Analysis [20]
Subject: Fundamentals of OB Pass Mark: 45 Motivation at Xeros
As of 2010, Xerox Corporation (NYSE: XRX) is a $22 billion,
Candidates are required to give their answers in their own words as multinational company founded in 1906 and operating in 160 countries.
far as practicable. The figures in the margin indicate full marks. Xerox is headquartered in Norwalk, Connecticut, and employs 130,000
Group A people. How does a company of such size and magnitude effectively
Attempt all the questions. [10×2=20] manage and motivate employees from diverse backgrounds and
1. What are the key elements of OB? experiences? Such companies depend on the productivity and performance
2. What do you mean functional and dysfunctional conflict? of their employees. The journey over the last 100 years has withstood
3. What do you mean by social loafing? many successes and failures. In 2000, Xerox was facing bankruptcy after
4. What is transactional analysis? years of mismanagement, piles of debt, and mounting questions about its
5. Sketch the diagram of conflict-performance relationship. accounting practices.
6. Point out any four causes of individual resistance to change. Anne Mulcahy turned Xerox around. Mulcahy joined Xerox as an
7. What do you understand by learning organization? employee in 1976 and moved up the corporate ladder, holding several
8. Mention the factors that affect the organization structure? management positions until she became CEO in 2001. In 2005, Mulcahy
9. Differentiate between mechanistic and organic organization design. was named by Fortune magazine as the second most powerful woman in
10. What do you mean by expectancy theory of motivation? business. Based on a lifetime of experience with Xerox, she knew that the
company had powerful employees who were not motivated when she took
Group B over. Mulcahy believed that among other key businesses changes,
Attempt any six questions [6×10=60] motivating employees at Xerox was a key way to pull the company back
11. What do you mean by change? Explain different types of interventions from the brink of failure. One of her guiding principles was a belief that in
in OD. order to achieve customer satisfaction, employees must be interested and
12. The primary function of a leader is to create a desirable outcome for the motivated in their work. Mulcahy not only successfully saw the company
subordinates and to clarify the particular behavior expected from the through this difficult time but also was able to create a stronger and more
subordinates to achieve this goal. In the light of this statement, explain focused company.
path goal theory of leadership with suitable diagram. In 2009, Mulcahy became the chairman of Xerox’s board of directors and
13. What do you understand by organizational conflict? What approaches passed the torch to Ursula Burns, who became the new CEO of Xerox.
would you make to handle organizational conflict? Burns became not only the first African American woman CEO to head a
14. What do you mean by motivation? Explain equity theory of motivation Standard & Poor’s (S&P) company but also the first woman to succeed
showing equity is only the condition where motivation can occur. another woman as the head of an S&P 100 company. Burns is also a
15. What do you mean by team? Explain the key components of effective lifetime Xerox employee who has been with the company for over 30
teams in detail. years. She began as a graduate intern and was hired full time after
graduation. Because of her tenure with Xerox, she has close relationships
with many of the employees, which provides a level of comfort and
teamwork. She describes Xerox as a nice family. She maintains that
Mulcahy created a strong and successful business but encouraged
individuals to speak their mind, to not worry about hurting one another’s
feelings, and to be more critical.
Burns explains that she learned early on in her career, from her mentors at
Xerox, the importance of managing individuals in different ways and not
intentionally intimidating people but rather relating to them and their
individual perspectives. As CEO, she wants to encourage people to get
things done, take risks, and not be afraid of those risks. She motivates her
teams by letting them know what her intentions and priorities are. The
correlation between a manager’s leadership style and the productivity and
motivation of employees is apparent at Xerox, where employees feel a
sense of importance and a part of the process necessary to maintain a
successful and profitable business. In 2010, Anne Mulcahy retired from her
position on the board of directors to pursue new projects.
Discussion Questions
1. How do you think Xerox was able to motivate its employees through
the crisis it faced in 2000?
2. How does a CEO with such a large number of employees
communicate priorities to a worldwide workforce?
3. How might Ursula Burns motivate employees to take calculated
risks?
4. Both Anne Mulcahy and Ursula Burns were lifetime employees of
Xerox. How does an organization attract and keep individuals for
such a long period of time?

Best of Luck
 Quest International College Direction Nepal organized Simadzu Nepal pharma Expo 2010 and inaugurated it
Gwarko, Lalitpur on March 5. Association of pharmaceutical producers of Nepal displayed as many
as 85 national and international, pharmaceutical stalls. APP< ON has created this
platform to make its stakeholders as well as the people aware of the new
Pre-board Examination (2020 spring) innovations being made in the pharmaceutical sector. “We believe that invention
should not be barred, it needs to be brought in the open,” said Umesh Lal
Program: BBA Time: 3 hrs Shrestha, president of APPON.
Semester: IV Full Marks: 100 According to him, the Nepal pharmaceutical industry is one that can be easily
Subject: Principles of Marketing Pass Mark: 45 compared to nay international industry.
Of the existing 42 local pharmaceutical industries, 16 are WHO-GMP approved
Candidates are required to give their answers in their own words as far as and the investment in the industry is Rs. 12 billion are invested in raw materials,
practicable. The figures in the margin indicate full marks. production, machinery and laboratory equipment building. The Nepali
Group A pharmaceutical industry is now well equipped with the latest machines and
Attempt all questions [10×2= 20] facilities for manufacture of quality products.” We have a much stronger detection
1. Define modern concept of marketing. system as compared to that a few years back and the quality of medicines being
2. How can you define internal marketing environment. manufactured are of the higher”, added Shrestha.
3. Give a short note on marketing research. The domestic, pharmaceutical industry holds about 40 Percent of the location
4. What are the acts for consumer protection in Nepal? market. Many locally made medicines are slowly capturing the market and
5. Briefly define about product segmentation. becoming brand leaders. Quest pharmaceuticals recently launched its pure vitamin
6. Differentiate consumer and industrial products. E pill, which is the any international brand.
7. Clarify service marketing. Yet the Nepalese pharmaceutical industry produces the most economical
8. Define personal selling. medicines worldwide. The exhibition, therefore, is an attempt to make
9. Differentiate advertising and publicity. stakeholders and the people aware of the latest in medical technology. It’s not a
10. Define physical distribution. buy and sell expo.
“However, we do have buyers and sellers meeting for doctors and those people
Group B interested in procuring products”, added Shrestha. The expo is being held at
Attempt any six questions [6×10= 60] Bhrikuti Mandap and will run till three days. It is targeting approximately 10,000
11. “Modern marketing is understood as satisfying consumer needs with the help visitors. Among the stall, forty are those of big Indian companies catering to the
of many components”. Considering the above statement, describe marketing pharmaceutical sector.
mix and its various components with suitable examples. Questions:
12. Marketing information serves a raw material for decision making. In the light a. What is the basic purpose of the expo? Why so?
of this briefly define various components of MIS. b. Explain the factors and causes that have been helping in improving
13. Define market positioning. Explain the benefits of segmentation in detail. quality of pharmaceutical products.
14. Each product in market born, live and die. Considering this explain product c. How can it be said that locally made medicines are becoming brand
life cycle along with its marketing strategies. leaders?
15. Define price adjustment. Explain the seven price adjustment strategies. d. Among various promotions methods, which method has been adopted by
16. How can you define distribution? Explain the various channels designed for the expo?
consumer products.
17. What is public relation? Explain the different tools of public relation.
Group C Best of Luck
Case Analysis [20]
 Name A B C D E F
Quest International College 9. Explain Network Diagram.
Gwarko, Lalitpur 10. Differentiate between balanced and unbalanced assignment problem.

Pre-board Examination (2020 spring) Group B

Attempt any six questions [6×10=60]
Program: BBA Time: 3 hrs 11. Denny’s Machine shop has four machines on which to do three jobs.
Semester: IV Full Marks: 100 Each job can be assigned to one and only one machine. The cost of
Subject: Data Analysis and Modeling Pass Mark: 45 each job on each machine is given in the following table.
Machine
Candidates are required to give their answers in their own words as far as Job
practicable. The figures in the margin indicate full marks. W X Y Z
Group A A $18 $24 $28 $32
Attempt all questions [10×2=20] B 8 13 17 19
1. The estimated regression equation of Y on X is given by C 10 15 19 22
What are the job assignments which will minimize cost?
12. A cement factory manager is considering the best way to transport cement
a. Interpret the regression coefficient. from his three manufacturing P, Q, R to A, B, C, D and E. The weekly
b. Find the residual when X =2 and Y = 3 production and demands along with transportation costs per ton are given
2. The coefficient of correlation between Altitude and Temperature is below:
To
Interpret the value of correlation. Also calculate and interpret the A B C D E Supply (Tons)
From
value of the coefficient of determination. P 4 1 3 4 4 60
3. For a set of 8 data points, the sum of squared differences between Q 3 3 2 2 3 35
observed and estimated values of Y is 35.72. If there are 2 independent R 2 5 2 4 4 40
variables, what is the standard error of estimate? Demand (Tons) 22 45 20 18 30
4. Define Slack and Surplus Variable. What should be the distribution program? Use Vogel’s approximation
5. Find the dual of the following LPP method to arrive at your result and test its optimality.
13. From the given data:
Subjected to X 5 2 12 9 15 6
Y 64 87 50 56 44 61
a. Fit a regression equation Y on X.
AndX1, X2 b. Interpret the meaning of slope and Y intercept in this problem.
c. Estimate the value of Y when X = 10
6. How do you avoid degeneracy in transportation problem? d. Would it be appropriate to use the model to predict the value of Y
7. Give an example of balanced and unbalanced transportation problem. when X = 50?
8. Draw a network diagram for following project plans. 14. A carpenter has 90, 50 and 50 meters of Teak, plywood and rosewood.
Activity 1-2 1-3 2-4 3-4 2-5 4-5 The product A requires 2, 1 and 1 units and product B requires 1, 2 and 1
 units of Teak, plywood, and rosewood respectively. If Product A and B Optimistic time 2 6 6 2 11 8 3 9 4
have Profits of Rs.48 and Rs.40 per unit respectively. Then how much of Most likely time 4 6 12 5 14 10 6 15 10
each product should be produced to make maximum profit. Pessimistic time 6 6 24 8 23 12 9 27 16
a. Give a mathematical model to this LP problem. Identify the critical activities and critical path. Also show that the slack
b. Solve the problem graphically. time of the critical activities is zero.
15. The annual advertising expenditures (in lakhs of rupees) and the Group C
corresponding annual sales ( in crores of rupees) for the past 10 years of a Case Analysis [20]
company are presented in the following table: 18. Read the case situation given below and answer the questions that
Year Annual advertising expenditure Annual Sales follow:
The following table is partially developed SPSS output of the multiple
1 10 20
regression where the output variable (Y) represents the scores made by 10
2 12 30 assembly line employees on a test designed to measure job satisfaction.
3 14 37 The scores are affected by two factors – an aptitude test (X 1) and number
4 16 50 of days absent (X2) during the past year (excluding vacations).
5 18 56 ANOVA Table
6 20 78 Source of Variation SS df MS F
7 22 89 Regression 1016.269 ? ? ?
8 24 100 Residual 62.63051 ? ?
9 26 120 Total ? 9
10 28 110 Coefficients Table
a. Find the correlation coefficient between annual advertising Coefficient Standard Error t
expenditure and annual sales revenue and comment the result. Intercept 36.2083 7.3441 ?
b. Compute coefficient of determination. Aptitude test 5.3882 0.99 ?
c. Test the significance of the correlation coefficient at a significance No. of days absent -1.6191 0.3909 ?
level of 5% . a. Complete above ANOVA table and Coefficient table.
16. Given the following information from a multiple regression analysis: b. Write the regression for the scores (Y) in terms aptitude test and
n = 25, b1 = 5, b2 = 10, Sb1 = 2 and Sb2 = 8 number of days absent.
a. Which variable has the largest slope in units of a t statistics? c. Interpret the meaning of slopes and Y- intercept.
b. Set up a 95% confidence interval estimate of the population slope d. Predict the values of Y when aptitude test is 20 and number of days
absent is 16.
.
e. Compute the coefficient of multiple determinations (R 2) and interpret
c. Set up a 95% confidence interval estimate of the population slope its meaning.
f. Compute the adjusted R2.
. g. Test the significance of the estimated regression coefficient of X 2 at
d. At a 0.05 level of significance determine whether each explanatory the 5 % significance level.
variable makes a significant contribution to the regression model. h. Compute the standard error of estimate and interpret its meaning.
17. A project consists of nine activities whose time estimates (in weeks) i. Give a 95 % confidence interval for the slope coefficient of aptitude
and other characteristics are given below: test.
Activities A B C D E F G H I
Preceding activities – – – A A B, D B, D C, F E
 j. Set up null hypothesis and alternative hypothesis, carry out F-test and Attempt all the questions. [6×10 = 60]
interpret your results. 11. As a finance manager, which goal do you think will be appropriate for
better growth? Explain in detail

Best of Luck 12. Why companies do issue warrant? Differentiate between warrant and
convertible.
13. As one of the minority share holders of company, you are dissatisfied
Quest International College with current board of directors and you want your representation on the
Gwarko, Lalitpur board. The problem is that current management controls 70 percent of
the stock, you control only 8 percent and balance is held by minority
Pre-board Examination (2020 spring) shareholders. There are total of 500,000 voting shares. Ten directors
will be elected in the next annual stock holder meeting.
Program: BBA Time: 3 hrs i. If voting is non-cumulative, can you elect yourself as a director?
Semester: IV Full Marks: 100 ii. Suppose you are able to persuade all the minority shareholders that
Subject: Financial Management Pass Mark: 45 you should be elected. If the voting is non-cumulative, can they elect
you?
Candidates are required to give their answers in their own words as far as
iii. If voting is cumulative, can you elect yourself as a director?
practicable. The figures in the margin indicate full marks.
Group A iv. What the numbers of director the minority shareholder can elect with
Attempt all the questions. [10×2 = 20] certainty?
1. List out the benefits of wealth maximization goal. 14. ABC Company plans to issue 9 percent coupon, Rs 1000 par value, 15
2. Explain financial lease in short. years convertible bond. The is callable at Rs 1100. The bond may be
3. How CCC affects the size of working capital? converted into 25 shares of stock. Current market price of stock is Rs
4. What are the rights of commons stock holders? 32 per share. The stock price is expected grow at rate of 10 percent per
5. Why companies issue right share rather than IPO and private year. Interest rate on similar risk non-convertible bond is 10 percent.
placement. The bonds are expected to call when conversion value reaches to
6. What do you mean by option? 141.73 percent of par value.
7. What do you mean by conglomerate merger? i. What is conversion price?
8. The ABC Ltd. has an inventory turnover ratio 4 times, Days in sales ii. Compute straight bond value at present and at the end of year 4.
outstanding 30 days, and Payable deferral period 20 days. Calculate iii. Compute initial conversion value and conversion value at the end of
cash conversion ratio. year 4.
9. You are planning to purchase a machinery costing Rs 400,000. Loan iv. Compute minimum price at present and at the end of year 4.
period is 8 years; Bank interest rate is 10 percent but only 80 percent of v. Compute initial conversion premium.
assets can be financed. Calculate the amount of instalment that you vi. In what year is the bond expected to be called?
should pay at the end of every year up to 8 years. 15. Apple Computer Ltd. is attempting to analyze its efficiency in working
10. Alisha & Company sells 20,000 units per year. It orders 2000 units capital management. It has sales of Rs 360,000 this year of which 80
every time. If the relevant carrying cost is Rs 4 per unit and ordering percent are on credit. The investment in receivable for the firm is worth
cost per order is Rs 100, is Alisha’s inventory policy is optimal? Why Rs 50,000. The cost of goods sold are 60 percent of sales. The firm has
or why not? Rs 60,000 investment in inventories and an average accounts payable
Group B of Rs 30,000. Assume 360 days in a year.
 i. What are the firm’s DSO, ICP and PDP?
ii. What is the length of CCC?
iii. What amount of working capital must it finance?
iv. What is the working capital turnover of the firm?

16. Following are the transactions of ABC LTD.

Selling price = Rs.5 per unit, Variable cost = Rs.3 per unit, Fixed cost
(including depreciation of Rs5000) = Rs.24000,
a) What is accounting breakeven point?
b) What is the cash breakeven point?
c) Calculate sales if desired profit is Rs 30,000
d) Calculate sales if desired profit after tax is Rs 20,000. Tax rate is 40%
Group C
Comprehensive question answer [2×10 = 20]
17. a. The Bakery produces and then sells 2.6 million bread per year in
multiple of 100 kg. Ordering cost per order is Rs 5000 and carrying
cost is 20 percent of price of Rs 5 per kg. The company maintains a
safety stock of Rs 200,000 kg. The delivery time is 6 weeks.
i. Calculate EOQ, and Total cost of Inventory.
ii. Calculate Re-order level.
iii. Supplier offers 1 percent discount in total value of wheat
purchased if Bakery buys total requirements in 4 times a year.
Should Bakery take the discount?
b. ABC Enterprise receives an average of Rs 19,000 in checks per day.
The delay in clearing is typically 3 days. The current interest rate is
0.019 percent per day.
i. What is company’s float?
ii. What is the most ABC should be willing to pay today to eliminate
its float entirely?
iii. What is highest daily fee the company should be willing to pay to
eliminate its float entirely?

Best of Luck