GHP620(W) GHP621(W)
Compact Hotel Phone
GHP620 • GHP620W • GHP621 • GHP621W
The GHP Series of hotel phones feature the GHP620/GHP620W and GHP621/GHP621W, easy-to-use IP phones
for any hotel room that can be programmed and customized based on the needs of hotels and their guests.
The GHP620W and GHP621W models are equipped with integrated dual-band Wi-Fi to support wireless
deployments. This Series features an HD speaker, 2 SIP accounts/lines, 6 programmable keys, 10 speed dial
keys, 3-way voice conferencing, supports the full-band OPUS voice codec and provides an advanced jitter-
resilience algorithm that tolerates up to 30% packet loss without impacting voice quality. The GHP Series is
supported by Grandstream’s Device Management System (GDMS), which provides a centralized interface to
configure, provision, manage and monitor deployments of Grandstream endpoints. GHP series IP phones
can be installed on desktop or wall-mounted and can be powered by PoE (GHP620/GHP621), power adapter
(GHP620W/GHP621W), and USB Type-C charger. Thanks to a sleek and compact design, the GHP620/GHP620W
and GHP621/GHP621W are the ideal fit for not only hotels but also apartments, dormitories, hospitals, retail
and much more.
2 SIP accounts, 2 lines GDMS online device 3-way audio conferencing Integrated dual-band
management and provisioning for easy conference calls 2.4GHz & 5GHz 802.11
a/b/g/n/ac (GHP620W &
GHP621W only)
Includes one 100Mbps Swappable faceplate Hearing Aid Compatibility Enterprise-level protection
network port with PoE to allow for easy logo (HAC) including secure boot,
(GHP620 & GHP621 only) customization dual firmware images and
encrypted data storage
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SIP: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP
Protocols/Standards Network: IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP,
NTP, STUN, LLDP, TR-069, 802.1x
Network Interfaces One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2 (GHP620/GHP621)
Wi-Fi GHP620W/GHP621W integrated dual-band 2.4GHz & 5GHz 802.11 a/b/g/n/ac
26 keys, including:
6 programmable keys;
Feature Keys 12 Standard Phone Digits keys (0-9: speed dial keys configuration on web page, * , #);
5 Function keys (Flash, Redial, Hands-free, Voice Mail, Hold);
3 Volume Control keys, Up/Down/Mute (with red color LED)
HD Audio One HD handset support for wide band audio
Voice Conferencing 2 SIP accounts and lines, up to 3-way conference
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G.723, iLBC, full band Opus, In-
Voice Codecs and Capabilities
band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB
Dial, Answer, Redial, Flash ,Hands-free, Voice Mail(with the server), Transfer, Conference, Hold
Telephony Features
/Unhold, Mute /Unmute, flexible dial plan, Speed dial server redundancy & fail-over Call out
Support for multicast paging and E911 service.
Advanced Features Support GDS Door opening.
Support for advanced jitter-resilience algorithm.
USB USB Type-C port for charging external devices (500mA MAX)
Wall Installation 1 Wall Mountable Base
QoS Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Secure boot, random default password, unique security certificate per device, administrator
Security level passwords, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access
control
Multi-language English and Chinese
Firmware upgrade via FTP / TFTP / HTTP / HTTPS, fast boot in 15 seconds, mass provisioning
Upgrade/Provisioning
using GDMS/TR-069 or AES encrypted XML configuration file
Universal power adapter (GHP620W/GHP621W):
Power & Green Energy Efficiency Input: 100~240Vac 50~60Hz
Output: 12V/0.5A(6W)
Operation: 0°C to 40°C
Temperature and Humidity Storage: -10°C to 60°C
Humidity: 10% to 90% (Non-condensing)
GHP phone, handset with cord, Base Stand, universal power supply (GHP620W, GHP621W),
Package Content
faceplate, Quick Installation Guide
Color White (GHP620,GHP620W), Black (GHP621,GHP621W)
210mm(L)*132mm(W)*89.8mm(H) (with handset and base stand)
Unit weight: 560g (GHP620/GHP621), 610g (GHP620W/GHP621W US), 620g (GHP620W/
Physical GHP621W World)
Package weight: 860g (GHP620/GHP621), 910g (GHP620W/GHP621W US),
920g (GHP620W/GHP621W World)
FCC: Part 15 Subpart B, Class B; Part 68. 316/317.
CE: EN 55032; EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1.
GHP620 & GHP621 Compliance UKCA: BS EN 55032; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3; BS EN 62368-1.
RCM: AS/NZS CISPR32; AS/NZS 62368.1; AS/CA S004.
IC: ICES-003; CS-03 Part V.
FCC: Part 15 Subpart B, Class B; Part 15 Subpart C,15.247; Part 15 Subpart E,15.407; Part 68.
316/317.
CE: EN 55032; EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1; ETSI EN 301489-1\-
17; ETSI EN 300 328; ETSI EN 301 893; EN IEC 62311.
GHP620W & GHP621W Compliance
UKCA: BS EN 55032; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3; BS EN 62368-1; ETSI
EN 301489-1\-17; ETSI EN 300 328; ETSI EN 301 893; BS EN IEC 62311.
RCM: AS/NZS CISPR32; AS/NZS 4268; AS/NZS 2772.2; AS/NZS 62368.1; AS/CA S004.
IC: RSS-247; RSS-Gen; RSS-102; ICES-003; CS-03 Part V.
10.2022.01
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