Unified Observability and Monitoring
Purpose: Gain holistic visibility into IT operations across hybrid and
multi-cloud environments.
Details:
o Implement a unified observability platform like Splunk, Datadog,
or AppDynamics.
o Integrate logs, metrics, and traces (distributed tracing) for end-
to-end visibility.
o Use dashboards for real-time performance and SLA monitoring.
o Establish thresholds for alerts and integrate with ITSM tools for
streamlined ticketing workflows.